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Hilltop Bridal

Barrie , ON

LOCATION

304 dunlop st west
Barrie, ON L4N 7L2 CA

PHONE

705-733-7735

WEBSITE

View website
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Dress & Attire

REVIEWS

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Wwnetwork 128
JLWADDLING
Wedding:
9/20/2014
0.7/5.0
Could someone please give me info on how to get hold of someone from hilltop... I have a dress there that I was paying off... and now I got nothing... wtf!! Shouldnt they have called people with orders and lay aways...... I used to be so pleased with them cause they gave me a lay away with no time limit... they just said to let them know once I had my date locked down..... and to my surpize this is what I find!
Could someone please give me info on how to get hold of someone from hilltop... I have a dress there that I was paying Read more...
Could someone please give me info on how to get hold of someone from hilltop... I have a dress there that I was paying off... and now I got nothing... wtf!! Shouldnt they have called people with orders and lay aways...... I used to be so pleased with them cause they gave me a lay away with no time limit... they just said to let them know once I had my date locked down..... and to my surpize this is what I find! Read less
Services Used: Dress & Attire
Wwnetwork 128
Nikki
Wedding:
3/15/2013
1.0/5.0
Does anyone have Lisa's phone number? The seamstress that is helping with dresses that were ordered? She called me once and I have lost her number. She has my dress and I NEED it back!!!!! Please help!!
Does anyone have Lisa's phone number? The seamstress that is helping with dresses that were ordered? She called me once Read more...
Does anyone have Lisa's phone number? The seamstress that is helping with dresses that were ordered? She called me once and I have lost her number. She has my dress and I NEED it back!!!!! Please help!! Read less
Services Used: Dress & Attire
Wwnetwork 128
Jessica
Wedding:
1/5/2013
1.0/5.0
To all those concerned try hilltop bridal Beaverton
To all those concerned try hilltop bridal Beaverton
To all those concerned try hilltop bridal Beaverton Read less
Services Used: Dress & Attire
Wwnetwork 128
Gerald
Wedding:
1/1/2013
1.0/5.0
To ALL SCREWED OVER by HillTop Bridal!!! Yes they are in fact closed, they must have known too the owner KRISTINA DODDS (for all of you who don't know) obviously took off with all our deposit money and never even placed our orders. We went in just after their move from their old location (which they also left in rent arrears) and there is no sign of the store in the new location (which may have only been open a few weeks at best) when I went by, and no contact information either. I called our dress manufacturer and they said there were no orders placed at Impressions bridal at all from Hilltop.

If you paid by credit card please call the company and work with them to cancel that charge and get your money back, but if you paid cash like me the best route I am taking is to call the Better Business Bureau and the Ontario Ministry of Consumer Services and file complaints with them to try and get this Person!! Who takes peoples hard earned money and look them in the eyes with absolutely no intension of following through, that illegal and called Fraud. It's not right at all! I hope she reads this from RVH and realizes what she's done, and calls all people and returns their money before more serious legal things start happening. Very Shameful!!!!!
To ALL SCREWED OVER by HillTop Bridal!!! Yes they are in fact closed, they must have known too the owner KRISTINA DODDS Read more...
To ALL SCREWED OVER by HillTop Bridal!!! Yes they are in fact closed, they must have known too the owner KRISTINA DODDS (for all of you who don't know) obviously took off with all our deposit money and never even placed our orders. We went in just after their move from their old location (which they also left in rent arrears) and there is no sign of the store in the new location (which may have only been open a few weeks at best) when I went by, and no contact information either. I called our dress manufacturer and they said there were no orders placed at Impressions bridal at all from Hilltop.

If you paid by credit card please call the company and work with them to cancel that charge and get your money back, but if you paid cash like me the best route I am taking is to call the Better Business Bureau and the Ontario Ministry of Consumer Services and file complaints with them to try and get this Person!! Who takes peoples hard earned money and look them in the eyes with absolutely no intension of following through, that illegal and called Fraud. It's not right at all! I hope she reads this from RVH and realizes what she's done, and calls all people and returns their money before more serious legal things start happening. Very Shameful!!!!! Read less
Services Used: Dress & Attire
Wwnetwork 128
Peter
Wedding:
12/19/2012
0.0/5.0
I,m triing to find out if anyone knows how to contact the owner or anyone that can help me find out about my brides dress that we paid for and haven't received.Thanks for any help that you can give me.
I,m triing to find out if anyone knows how to contact the owner or anyone that can help me find out about my brides dress Read more...
I,m triing to find out if anyone knows how to contact the owner or anyone that can help me find out about my brides dress that we paid for and haven't received.Thanks for any help that you can give me. Read less
Services Used: Dress & Attire
Wwnetwork 128
Stacey
Wedding:
12/18/2012
0.0/5.0
It is quite disappointing to find out that a Bridal shop takes peoples money for dresses and DOES NOT order them. I had "ordered" my girls dresses at the end of September only to find out today from the company that my dresses weren't ordered. To the guest who recently posted that she is waiting to find out if hers were ordered I wouldn't count on it..Thankfully I have another bridal shop assisting me with my dilemma and it will all work out.. Karam will come around and find the owner of Hilltop in due time!!
It is quite disappointing to find out that a Bridal shop takes peoples money for dresses and DOES NOT order them. I had Read more...
It is quite disappointing to find out that a Bridal shop takes peoples money for dresses and DOES NOT order them. I had "ordered" my girls dresses at the end of September only to find out today from the company that my dresses weren't ordered. To the guest who recently posted that she is waiting to find out if hers were ordered I wouldn't count on it..Thankfully I have another bridal shop assisting me with my dilemma and it will all work out.. Karam will come around and find the owner of Hilltop in due time!! Read less
Services Used: Dress & Attire
Wwnetwork 128
The
Wedding:
12/2/2012
0.4/5.0
Dear Brides:
The Gown Aurora has just learned about the unfortunate news of Hilltop Bridal, in Barrie, closing. We are heart-broken about it and feel for every bride involved.

Sometimes wedding shops go out of business, but typically, all wedding dresses that have been paid for and ordered, are still given to the bride. Usually, they just pick them up at a different location.

We are not familiar with the exact circumstances of this situation. If there are any brides reading this, who are involved and need help, please call me at 289.466.1010. Then we can put you in touch with someone who could be helpful.

If you do need a dress, we have many dresses available “off the rack” at discounted prices. We are so sorry to hear this news. Buying your wedding dress should be a wonderful experience. We wish each and every one of you a quick and happy resolution.

Shannon McColl
Owner
The Gown Aurora
www.thegown.ca
Dear Brides:
The Gown Aurora has just learned about the unfortunate news of Hilltop Bridal, in Barrie, closing. We are Read more...
Dear Brides:
The Gown Aurora has just learned about the unfortunate news of Hilltop Bridal, in Barrie, closing. We are heart-broken about it and feel for every bride involved.

Sometimes wedding shops go out of business, but typically, all wedding dresses that have been paid for and ordered, are still given to the bride. Usually, they just pick them up at a different location.

We are not familiar with the exact circumstances of this situation. If there are any brides reading this, who are involved and need help, please call me at 289.466.1010. Then we can put you in touch with someone who could be helpful.

If you do need a dress, we have many dresses available “off the rack” at discounted prices. We are so sorry to hear this news. Buying your wedding dress should be a wonderful experience. We wish each and every one of you a quick and happy resolution.

Shannon McColl
Owner
The Gown Aurora
www.thegown.ca Read less
Services Used: Dress & Attire
Wwnetwork 128
jennifer
Wedding:
12/1/2012
0.0/5.0
How do you get hold of Lisa that is helping clients of Hill Top get there stuff. My dress was already paid for, and she also had ALL my other stuff (hair stuff and all jewelery). Could someone please help me get in contact with Lisa.
My name is Jennifer and my number is 705-718-8922
How do you get hold of Lisa that is helping clients of Hill Top get there stuff. My dress was already paid for, and she Read more...
How do you get hold of Lisa that is helping clients of Hill Top get there stuff. My dress was already paid for, and she also had ALL my other stuff (hair stuff and all jewelery). Could someone please help me get in contact with Lisa.
My name is Jennifer and my number is 705-718-8922 Read less
Services Used: Dress & Attire
Wwnetwork 128
lisa
Wedding:
11/11/2012
3.2/5.0
I was treated horrible by some of the employees at hilltop. Lisa was the only one who cared about my dress. Lisa saved my dress and veil. I was told by everyone that the owners daughter was very ill and the owner is dealing with her. I was lied to by a couple employees from the store and Lisa was not one of them. It is very sad how customers were treated including myself. One thing I can say they did have amazing dresses in that Bridal store. I was told that the letter on the door was not true the owner of the building put it there because he was mad that they left. I was also told everyone is getting there belongings. I have been through a lot with Hilltop and if they were still opened I would not go back. The owner was getting the employees to do her job for her. An employee from hilltop gave me 4 different dates to come and get my belongings and they also booked my fitting when they closed down the first store. I was freaking and all I was told that they were moving and we will be opening down town. Then they told me that all my belongings were safe. well I am happy I didn't trust them. I thought the owner didn't know what was going on because every time I asked for her they told me she wasn't there. I even felt bad for the owner because they made it sound very serious. I thought the owner lost the store because of her employees. I don't think the owner of this store should ever open another store again. It was great when I was looking at dresses and trying them on. I had great customer service but as soon as I paid it off everything changed for the worse. When I got my dress and veil they were very rude about it. The owner or the employees never had my right wedding date. It was very poor customer service. I feel so bad for the woman who can't get there belongings because it is stressful enough just trying to plan a wedding. My dress has a ink stain on it but where it is you can't see it thank goodness.
I was treated horrible by some of the employees at hilltop. Lisa was the only one who cared about my dress. Lisa saved my Read more...
I was treated horrible by some of the employees at hilltop. Lisa was the only one who cared about my dress. Lisa saved my dress and veil. I was told by everyone that the owners daughter was very ill and the owner is dealing with her. I was lied to by a couple employees from the store and Lisa was not one of them. It is very sad how customers were treated including myself. One thing I can say they did have amazing dresses in that Bridal store. I was told that the letter on the door was not true the owner of the building put it there because he was mad that they left. I was also told everyone is getting there belongings. I have been through a lot with Hilltop and if they were still opened I would not go back. The owner was getting the employees to do her job for her. An employee from hilltop gave me 4 different dates to come and get my belongings and they also booked my fitting when they closed down the first store. I was freaking and all I was told that they were moving and we will be opening down town. Then they told me that all my belongings were safe. well I am happy I didn't trust them. I thought the owner didn't know what was going on because every time I asked for her they told me she wasn't there. I even felt bad for the owner because they made it sound very serious. I thought the owner lost the store because of her employees. I don't think the owner of this store should ever open another store again. It was great when I was looking at dresses and trying them on. I had great customer service but as soon as I paid it off everything changed for the worse. When I got my dress and veil they were very rude about it. The owner or the employees never had my right wedding date. It was very poor customer service. I feel so bad for the woman who can't get there belongings because it is stressful enough just trying to plan a wedding. My dress has a ink stain on it but where it is you can't see it thank goodness. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
First of all, Hiltop Bridal is officially CLOSED. Thank the high heavens. I have to say that the employees were great, and Lisa is the seamstress is trying to help out clients get their dress that were already ordered etc.
My issue is with the TERRIBLE owner. The LIES that spew out of her mouth is incredible. At one point she had told us her daughter died thats why she couldnt help us in the way she wanted, then a few weeks later both daughters were in the store with her. That is not something you lie about and it shows what kind of human being you are.
How can I believe anything that comes out of her mouth when she lies about her daughters death?
We are waiting to see if our bridesmaids dresses were even ORDERED by the owner because she was the one to take the last payment to order them. If not she will be paying me back, lawsuits will be filed.
All in all, the business should have been closed a long time ago. She doesnt know how to run a business at all and hopefully she doesnt ever again.
First of all, Hiltop Bridal is officially CLOSED. Thank the high heavens. I have to say that the employees were great, and Read more...
First of all, Hiltop Bridal is officially CLOSED. Thank the high heavens. I have to say that the employees were great, and Lisa is the seamstress is trying to help out clients get their dress that were already ordered etc.
My issue is with the TERRIBLE owner. The LIES that spew out of her mouth is incredible. At one point she had told us her daughter died thats why she couldnt help us in the way she wanted, then a few weeks later both daughters were in the store with her. That is not something you lie about and it shows what kind of human being you are.
How can I believe anything that comes out of her mouth when she lies about her daughters death?
We are waiting to see if our bridesmaids dresses were even ORDERED by the owner because she was the one to take the last payment to order them. If not she will be paying me back, lawsuits will be filed.
All in all, the business should have been closed a long time ago. She doesnt know how to run a business at all and hopefully she doesnt ever again. Read less
Services Used: Dress & Attire
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