Nophoto 130
(1)

Hilton Garden Inn Emeryville

Emeryville , CA

LOCATION

1800 Powell Street
Emeryville, CA 94608 US

PHONE

510-658-9300

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Unique Services

REVIEWS

2.0
out of 5.0
2.0/5.0
2.0/5.0
2.0/5.0
2.0/5.0
2.0/5.0
Sort by
Default vendor profile pic
rem810
Wedding:
8/10/2008
2.0/5.0
I was really disappointed with the customer service here. I contacted their Events Coordinator about 3 times through phone and email, but never received any type of response. Finally, I decided to just go to the hotel and check it out myself. When I arrived, the front desk contacted the EC for me and sure enough, she was too busy to come out (granted I didn't have an appointment, but I thought she could have at least said hello). They let me take a quick look at their banquet hall located on the top floor, which has a beautiful view of the bay (the only reason I rated them 2 stars instead of 1). A friend of mine who's getting married this summer also contacted this venue and got a similar response. Don't bother!
I was really disappointed with the customer service here. I contacted their Events Coordinator about 3 times through phone Read more...
I was really disappointed with the customer service here. I contacted their Events Coordinator about 3 times through phone and email, but never received any type of response. Finally, I decided to just go to the hotel and check it out myself. When I arrived, the front desk contacted the EC for me and sure enough, she was too busy to come out (granted I didn't have an appointment, but I thought she could have at least said hello). They let me take a quick look at their banquet hall located on the top floor, which has a beautiful view of the bay (the only reason I rated them 2 stars instead of 1). A friend of mine who's getting married this summer also contacted this venue and got a similar response. Don't bother! Read less
Services Used: Unique Services
Thanks for visiting the vendor listing for Hilton Garden Inn Emeryville
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
Nophoto 220