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Hilton - Houston NASA Clear Lake

Houston , TX

LOCATION

Houston, TX US

WEBSITE

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REVIEWS

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3.9/5.0
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Lori
Wedding:
3/6/2015
4.2/5.0
We had our wedding reception in the Atlantis Ballroom on the first floor. We had a great experience with our wedding caterer Sharon for the 6 months while we were planning our big day. (She is no longer with the company). :( Her replacement the week of our actual event did pick right up and see to it that we had all of our needs met. The only complaint that I have is that we spent a lot of money for our reception but we still had to do all of the decorating our selves. I had to purchase my own linens including napkins as they provided none. They did provide a centerpiece that left a lot to be desired so I had to do my own. I had 135 people and they gave me one attendant that day to set the tables with the dishes as we put the tablecloths down. I had 20 tables to decorate. It took quite a bit of time and made me run very late getting ready for my ceremony. They also did not help with the cleanup. My wedding party had to do it and the next morning no one could find my wedding cake or my toasting flutes. After contacting the hotel manager they finally found everything but it was a huge hassle. All in all I am happy with how the event turned out and I am very appreciative of everything.
We had our wedding reception in the Atlantis Ballroom on the first floor. We had a great experience with our wedding Read more...
We had our wedding reception in the Atlantis Ballroom on the first floor. We had a great experience with our wedding caterer Sharon for the 6 months while we were planning our big day. (She is no longer with the company). :( Her replacement the week of our actual event did pick right up and see to it that we had all of our needs met. The only complaint that I have is that we spent a lot of money for our reception but we still had to do all of the decorating our selves. I had to purchase my own linens including napkins as they provided none. They did provide a centerpiece that left a lot to be desired so I had to do my own. I had 135 people and they gave me one attendant that day to set the tables with the dishes as we put the tablecloths down. I had 20 tables to decorate. It took quite a bit of time and made me run very late getting ready for my ceremony. They also did not help with the cleanup. My wedding party had to do it and the next morning no one could find my wedding cake or my toasting flutes. After contacting the hotel manager they finally found everything but it was a huge hassle. All in all I am happy with how the event turned out and I am very appreciative of everything. Read less
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Rebecca
Wedding:
10/22/2011
3.1/5.0
Communication was very weak with this company. Margo either had to much on her plate to handle or she was just not willing to work with us until the very end. How can any company say that $500 for a keg of beer is comparable to others? I am still trying to figure that one out! I guess when you slab the word "wedding" in front of anything, the price triples. Go figure! The place itself is beautiful after they finally did the remodel. Everyone at our reception said the food was fantastic! The only thing that was an issue was the communication or lack of communication. All I can say to those thinking about using this place is to keep on top of them. Call them more than once a day and keep resubmitting your emails until you get them to respond back. Beware and becareful!!!
Communication was very weak with this company. Margo either had to much on her plate to handle or she was just not willing Read more...
Communication was very weak with this company. Margo either had to much on her plate to handle or she was just not willing to work with us until the very end. How can any company say that $500 for a keg of beer is comparable to others? I am still trying to figure that one out! I guess when you slab the word "wedding" in front of anything, the price triples. Go figure! The place itself is beautiful after they finally did the remodel. Everyone at our reception said the food was fantastic! The only thing that was an issue was the communication or lack of communication. All I can say to those thinking about using this place is to keep on top of them. Call them more than once a day and keep resubmitting your emails until you get them to respond back. Beware and becareful!!! Read less
Services Used: Wedding Venue
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kittykaz
Wedding:
9/11/2010
4.8/5.0
We had both our ceremony and reception at the NASA Clear Lake Hilton. The catering manager Margo was so helpful and attentive throughout the process. The value was very good, as we were on a tight budget, and we felt like we got a lot for our money. We got two separate rooms for the ceremony and reception. We originally wanted the ceremony outside, but it was too hot and wet from rain, and they had a room set aside for us to move it inside. The ballroom was beautiful and spacious and had a great view of the Lake. The hotel is being renovated and the new lobby is really awesome! The food was excellent, the service and staff was great.
We had both our ceremony and reception at the NASA Clear Lake Hilton. The catering manager Margo was so helpful and Read more...
We had both our ceremony and reception at the NASA Clear Lake Hilton. The catering manager Margo was so helpful and attentive throughout the process. The value was very good, as we were on a tight budget, and we felt like we got a lot for our money. We got two separate rooms for the ceremony and reception. We originally wanted the ceremony outside, but it was too hot and wet from rain, and they had a room set aside for us to move it inside. The ballroom was beautiful and spacious and had a great view of the Lake. The hotel is being renovated and the new lobby is really awesome! The food was excellent, the service and staff was great. Read less
Services Used: Wedding Venue
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M
Wedding:
7/4/2009
4.1/5.0
We worked with Margo at the Hilton and she was great. She made everything so easy and out reception was beautiful and everyone had such a wonderful time. All the banquet servers were so accommodating and polite, we couldn't have asked for a better night!
We worked with Margo at the Hilton and she was great. She made everything so easy and out reception was beautiful and Read more...
We worked with Margo at the Hilton and she was great. She made everything so easy and out reception was beautiful and everyone had such a wonderful time. All the banquet servers were so accommodating and polite, we couldn't have asked for a better night! Read less
Services Used: Wedding Venue
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