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Hilton Raleigh Durham Airport @ Research Triangle Park

Durham , NC
CONTACT US
CONTACT US

LOCATION

4810 Page Creek Lane, (Conveniently Hidden off of I-40 and Exit 282-Page Road)
Durham, NC US 27703 (map)

PHONE

919-941-4810

WEBSITE

View website
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ABOUT US

Locally Known as Hilton's Mansion on the Hill we Became the Hilton Raleigh-Durham Airport at Research Triangle Park in January 2005. In 2006, awarded with Hilton's Renovation Award.
Locally Known as Hilton's Mansion on the Hill we Became the Hilton Raleigh-Durham Airport at Research Triangle Park in January 2005. In 2006, awarded with Hilton's Renovation Award. Read less
Wedding Venue

REVIEWS

4.4
out of 5.0
4.6/5.0
4.5/5.0
4.4/5.0
4.4/5.0
4.1/5.0
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Charleen
Wedding:
9/1/2012
5.0/5.0
Working with Lauren throughout the year was a dream. She always took care of responding to our questions very timely. Lauren and her team, on the wedding day, made all of us and our guests feel like they really loved having us as guests in the hotel, and appreciated our business. Our guests were impressed with the service, hospitality, and how good the food was. The look of the venue changed because of construction occurring in the hotel (which we did not expect), but when you book an event a year ahead of time, one never knows what renovation projects may occur during the year. We missed the beauty of the original lobby, but I am sure once the renovations are complete, the lobby area will be even more attractive than it was before. We were the first party who got to utilize the new dance floor, which was terrific. I would recommend the Hilton RTP for your wedding. We had many out of state guests, so the convenience of the location to the airport and I-40 was perfect for our event. Many thanks to Lauren and her team for making our daughter's wedding day reception, perfect.
Working with Lauren throughout the year was a dream. She always took care of responding to our questions very timely. Read more...
Working with Lauren throughout the year was a dream. She always took care of responding to our questions very timely. Lauren and her team, on the wedding day, made all of us and our guests feel like they really loved having us as guests in the hotel, and appreciated our business. Our guests were impressed with the service, hospitality, and how good the food was. The look of the venue changed because of construction occurring in the hotel (which we did not expect), but when you book an event a year ahead of time, one never knows what renovation projects may occur during the year. We missed the beauty of the original lobby, but I am sure once the renovations are complete, the lobby area will be even more attractive than it was before. We were the first party who got to utilize the new dance floor, which was terrific. I would recommend the Hilton RTP for your wedding. We had many out of state guests, so the convenience of the location to the airport and I-40 was perfect for our event. Many thanks to Lauren and her team for making our daughter's wedding day reception, perfect. Read less
Services Used: Wedding Venue
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KellyO2
Wedding:
10/1/2011
2.9/5.0
Overall we had a good experience with the Hilton, but unfortunately there were a couple of things that spoiled our wedding experience with them which is why I'm giving them a lower rating in certain areas. I have addressed my concerns with the General Manager who was very accomodating and assured me he would discuss the issues with his staff as to not have them happen again. He actually started the week after our wedding, so I'm hoping the issues were addressed. The catering manager, Lauren, was very prompt in responding to my emails, and was pleasant to work with, though I feel like the communication between staff members left something to be desired. I was also very happy with certain vendors the Hilton connected us with, especially Tracy Adams (awesome wedding coordinator), and Sweet Memories Bakery (absolutely delicious wedding cake). From what I heard from our guests, the food at the reception was also delicious (unfortunately I couldn't eat much at the reception because of excitement/nerves!).

Unfortunately the experience we had with other Hilton staff (particularly at the front desk) was not so pleasant. There was clearly confusion about the amenities that were supposed to be part of our package, as well as with the key card to the room on our wedding day. I ended up having to leave my reception to go explain to the front desk staff that my room key should not have been de-activated and that my sister needed to be able to use it to get into our room to put the presents from our reception. The woman at the front desk very rudely told me that it was something I "should have taken care of earlier." Not something a bride needs to hear on her wedding day when she is in her wedding dress at her reception, particularly when it was no fault of mine (it was a mistake on behalf of the hotel). Not to mention, when my husband and I arrived to our hotel room on our wedding night, we were supposed to have a complimentary bottle of champagne in our room (part of the package we paid for). Instead, there was a note waiting for us saying to call room service to have the bottle delivered. When my husband called (three times) without answer, he then called the front desk who informed us that room service was gone for the night. They eventually brought us the champagne, but it was just more of a hassle than it should have been. This ended up creating a lot of unnecessary frustration for us that I wish we could erase from our memories of our wedding day, but unfortunately can't.

The location of the Hilton is excellent, and was very convenient for our guests flying in from out of town. Food was very yummy, facilities were nice. If the staff had better attitudes and the communication between staff improved, the Hilton would have definitely received a much higher rating. I wouldn't not recommend the hotel to others, but I would definitely tell them about the frustrations I experienced.
Overall we had a good experience with the Hilton, but unfortunately there were a couple of things that spoiled our wedding Read more...
Overall we had a good experience with the Hilton, but unfortunately there were a couple of things that spoiled our wedding experience with them which is why I'm giving them a lower rating in certain areas. I have addressed my concerns with the General Manager who was very accomodating and assured me he would discuss the issues with his staff as to not have them happen again. He actually started the week after our wedding, so I'm hoping the issues were addressed. The catering manager, Lauren, was very prompt in responding to my emails, and was pleasant to work with, though I feel like the communication between staff members left something to be desired. I was also very happy with certain vendors the Hilton connected us with, especially Tracy Adams (awesome wedding coordinator), and Sweet Memories Bakery (absolutely delicious wedding cake). From what I heard from our guests, the food at the reception was also delicious (unfortunately I couldn't eat much at the reception because of excitement/nerves!).

Unfortunately the experience we had with other Hilton staff (particularly at the front desk) was not so pleasant. There was clearly confusion about the amenities that were supposed to be part of our package, as well as with the key card to the room on our wedding day. I ended up having to leave my reception to go explain to the front desk staff that my room key should not have been de-activated and that my sister needed to be able to use it to get into our room to put the presents from our reception. The woman at the front desk very rudely told me that it was something I "should have taken care of earlier." Not something a bride needs to hear on her wedding day when she is in her wedding dress at her reception, particularly when it was no fault of mine (it was a mistake on behalf of the hotel). Not to mention, when my husband and I arrived to our hotel room on our wedding night, we were supposed to have a complimentary bottle of champagne in our room (part of the package we paid for). Instead, there was a note waiting for us saying to call room service to have the bottle delivered. When my husband called (three times) without answer, he then called the front desk who informed us that room service was gone for the night. They eventually brought us the champagne, but it was just more of a hassle than it should have been. This ended up creating a lot of unnecessary frustration for us that I wish we could erase from our memories of our wedding day, but unfortunately can't.

The location of the Hilton is excellent, and was very convenient for our guests flying in from out of town. Food was very yummy, facilities were nice. If the staff had better attitudes and the communication between staff improved, the Hilton would have definitely received a much higher rating. I wouldn't not recommend the hotel to others, but I would definitely tell them about the frustrations I experienced. Read less
Services Used: Wedding Venue
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cmcallister17
Wedding:
10/11/2009
4.8/5.0
Over all I was very happy with the Hilton. I was a little upset for a bit because I went through 3 wedding planners. In the end I worked with Devon and she is fabulous! I loved working with her. She is VERY good at what she does.
Over all I was very happy with the Hilton. I was a little upset for a bit because I went through 3 wedding planners. In Read more...
Over all I was very happy with the Hilton. I was a little upset for a bit because I went through 3 wedding planners. In the end I worked with Devon and she is fabulous! I loved working with her. She is VERY good at what she does. Read less
Services Used: Wedding Venue
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jzheel
Wedding:
6/21/2008
4.5/5.0
We were very satisfied with the service we received from the Hilton RDU-RTP, which hosted our reception and the post-wedding brunch. Danielle Oberlender did a terrific job planning our reception, despite some unforeseen circumstances that popped up along the way. The food was outstanding, and many of our guests commented on how good a time they had.
We were very satisfied with the service we received from the Hilton RDU-RTP, which hosted our reception and the Read more...
We were very satisfied with the service we received from the Hilton RDU-RTP, which hosted our reception and the post-wedding brunch. Danielle Oberlender did a terrific job planning our reception, despite some unforeseen circumstances that popped up along the way. The food was outstanding, and many of our guests commented on how good a time they had. Read less
Services Used: Catering, Wedding Venue
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Sarah
Wedding:
6/22/2007
4.3/5.0
We ended up having both our ceremony and reception at the Hilton RTP because of rain and it turned out great. I worked with Kelli Barnhart and she was wonderful. The food was delicious, the room was gorgeous, and all around it was just a really good experience.
We ended up having both our ceremony and reception at the Hilton RTP because of rain and it turned out great. I worked Read more...
We ended up having both our ceremony and reception at the Hilton RTP because of rain and it turned out great. I worked with Kelli Barnhart and she was wonderful. The food was delicious, the room was gorgeous, and all around it was just a really good experience. Read less
Services Used: Catering, Wedding Venue
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snewnam
Wedding:
9/30/2006
5.0/5.0
We stayed here before we left on our honeymoon the next morning. It was a beautiful suite and they staff were very nice.
We stayed here before we left on our honeymoon the next morning. It was a beautiful suite and they staff were very nice.
We stayed here before we left on our honeymoon the next morning. It was a beautiful suite and they staff were very nice. Read less
Services Used: Unique Services
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Elizabeth
Wedding:
7/1/2006
4.4/5.0
Overall we were very pleased with the service we received at the Hilton. The reception was lovely, the food was great, and the space was large enough to accommodate our party without feeling like a barn. We also spent our wedding night at the hotel, and can recommend the honeymoon suites.
Overall we were very pleased with the service we received at the Hilton. The reception was lovely, the food was great, and Read more...
Overall we were very pleased with the service we received at the Hilton. The reception was lovely, the food was great, and the space was large enough to accommodate our party without feeling like a barn. We also spent our wedding night at the hotel, and can recommend the honeymoon suites. Read less
Services Used: Catering, Wedding Venue

MAP

 
4810 Page Creek Lane, (Conveniently Hidden off of I-40 and Exit 282-Page Road), Durham, NC 27703 See On Map
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