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HK Photography

Serving Connecticut And All New England , CT

LOCATION

Serving Connecticut and all New England, CT US (map)

PHONE

203-906-7722

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

For a day filled with real emotions, real moments, and real stories...it's your story to tell and ours to capture. We work to create an informal atmosphere to draw out those unique... Read more
For a day filled with real emotions, real moments, and real stories...it's your story to tell and ours to capture. We work to create an informal atmosphere to draw out those unique moments as they occur throughout your special day. We specialize in modern, photojournalistic style photography with a creative edge. Read less
Photography

PHOTOS

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INFO FOR PHOTOGRAPHY

What primary photographic style do you identify with?
Contemporary, Photojournalism
What do your packages include?
Albums, Custom Graphic Design, Digital Files, Flush Mount, High Resolution Images, Matted Prints, Negatives, Prints, Proof CD of All Images, Thank You Cards
Do you have liability insurance?
Yes
Do you have experience shooting in various lighting situations?
We are able to shoot in all lighting conditions. We like natural light, but look to external flashes and lighting for dramatic indoor or outdoor shots.
Is your media preference film or digital?
Digital all of the way.
Do you guarantee your presence at the actual event?
Yes.
Do you sometimes book yourself for more than one event in a day? Weekend?
Never in a single day, but we may have two events during a weekend.
Do you have a replacement photographer in case you become unavailable on the day of the event?
Yes.
What kind of equipment do you typically bring with you on the day-of?
We shoot with all high end Nikon gear.
Do you bring back-up equipment to the event in case of malfunction?
Yes! We have 3 backup cameras, a variety of lenses, and 6 flashes is the basic backup.
Do you charge hourly or full day?
Unlimited hours or full day coverage is the way we go.
Are you available to shoot extra hours? If yes, how much do you charge for extra hours?
No charge for extra hours - we stay from start to finish.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
There isn't a contractual requirement, but if so, we appreciate it. We don't take any breaks, unless the 5 minutes to eat quickly and get back on the floor. Last thing we need is to miss an important moment!
Do you charge for travel?
No, except for destination wedding or engagement shoots.
How soon after the event are the proofs ready for viewing?
Within a 2-8 weeks window your proofs are hosted in our online gallery and ready for delivery.
In what format are the initial proofs offered?
High resolution JPEG files.
How long can the client keep the proofs?
They are yours to keep forever.
Do you retain the copyright for the photos?
Yes.
Do you reserve the right to publish the photos?
Yes, but we will consult with clients prior to the publication.
Do you provide the digital files and/or negatives (or copies of the negatives) to the client?
Yes.
Will images be available for viewing online?
Yes.
What kind of albums do you offer?
Flush Mount, Self Mount, Modern Coffee Book Style with a variety of covers in Metal, Leather, or Acrylic
When will the client get the final album?
4 weeks after final previewing is done.

REVIEWS

4.7
out of 5.0
4.8/5.0
4.7/5.0
4.7/5.0
4.8/5.0
4.8/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
HK Photography was a no brainer when it came to choosing a photographer for our wedding day. We had several friends and family members who used HK Photograph for their wedding day and the photos came out beautifully each and every time. Hubert and Alka are so talented and fun to work with. It's like hanging out with old friends who happen to also be taking stunning photos of your wedding day.

At the end of the day, all you'll have left is your photographs and memories so make sure you give this responsibility to someone you trust. I would recommend HK Photography a thousand times over.
HK Photography was a no brainer when it came to choosing a photographer for our wedding day. We had several friends and Read more...
HK Photography was a no brainer when it came to choosing a photographer for our wedding day. We had several friends and family members who used HK Photograph for their wedding day and the photos came out beautifully each and every time. Hubert and Alka are so talented and fun to work with. It's like hanging out with old friends who happen to also be taking stunning photos of your wedding day.

At the end of the day, all you'll have left is your photographs and memories so make sure you give this responsibility to someone you trust. I would recommend HK Photography a thousand times over. Read less
Services Used: Photography
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Anonymous
Wedding:
10/13/2013
5.0/5.0
Photography was a very important aspect to my wedding. It was the vendor I spent the most time looking for. Hubert and Alka lived up to all my expectations and more. We first did the engagement photo's which were absolutely amazing! My friends and family loved them and they look gorgeous around the wedding venue. For the wedding day they really took the time to get to know me and my husband to make sure we had creative photo's that portrayed us as a couple and everything we wanted. I don't have enough good things to say about them. They were engaged the whole wedding taking beautiful shots. I would 100% recommend them to anyone looking for a real artistic photographer that truly cares about getting every shot for your big day.
Photography was a very important aspect to my wedding. It was the vendor I spent the most time looking for. Hubert and Read more...
Photography was a very important aspect to my wedding. It was the vendor I spent the most time looking for. Hubert and Alka lived up to all my expectations and more. We first did the engagement photo's which were absolutely amazing! My friends and family loved them and they look gorgeous around the wedding venue. For the wedding day they really took the time to get to know me and my husband to make sure we had creative photo's that portrayed us as a couple and everything we wanted. I don't have enough good things to say about them. They were engaged the whole wedding taking beautiful shots. I would 100% recommend them to anyone looking for a real artistic photographer that truly cares about getting every shot for your big day. Read less
Services Used: Photography
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Lindsey
Wedding:
8/31/2013
5.0/5.0
Choosing our photographers was the easiest decision we made in planning our wedding. HK came highly recommend from a friend of mine and we knew we wanted them to be our photographers almost immediately upon meeting them. HK was so easy to work with throughout the entire process. Having an engagement shoot before the wedding was a wonderful way for us to get know them and vice versa. The day of the wedding they split up the morning so we have photos of both my husband and I getting ready and they stayed until the very end. They not only caught so many special moments between my husband and I, but also many we didn't know about or see until we looked at all the photos between our guests. Our book and our parents books we will treasure forever, the photos in them tell a beautiful story of our day spent with friends and family we love so much. I really can’t say enough good things about Hubert and Alka. They take such pride in their work and truly love what they do and it shows in their photos!
Choosing our photographers was the easiest decision we made in planning our wedding. HK came highly recommend from a Read more...
Choosing our photographers was the easiest decision we made in planning our wedding. HK came highly recommend from a friend of mine and we knew we wanted them to be our photographers almost immediately upon meeting them. HK was so easy to work with throughout the entire process. Having an engagement shoot before the wedding was a wonderful way for us to get know them and vice versa. The day of the wedding they split up the morning so we have photos of both my husband and I getting ready and they stayed until the very end. They not only caught so many special moments between my husband and I, but also many we didn't know about or see until we looked at all the photos between our guests. Our book and our parents books we will treasure forever, the photos in them tell a beautiful story of our day spent with friends and family we love so much. I really can’t say enough good things about Hubert and Alka. They take such pride in their work and truly love what they do and it shows in their photos! Read less
Services Used: Photography
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Amy
Wedding:
11/10/2012
4.7/5.0
Hubert and Alka are a board favorite and I can see why. They are amazing people and very creative. We found their packages reasonable. I'm glad we had our engagement session b/c it helped us learn we needed more direction for the wedding day to get the pictures we wanted. They took our inspiration pictures and ran with them.
I would say the only negative is that for both our engagement pictures and wedding pictures, the wait to see even a sneak peek is long (still haven't seen a sneak peek from our 11.10.12 wedding). I know they are busy, but this was never communicated when signing the contract and we would like to see at least something. But it's good they are busy
Hubert and Alka are a board favorite and I can see why. They are amazing people and very creative. We found their packages Read more...
Hubert and Alka are a board favorite and I can see why. They are amazing people and very creative. We found their packages reasonable. I'm glad we had our engagement session b/c it helped us learn we needed more direction for the wedding day to get the pictures we wanted. They took our inspiration pictures and ran with them.
I would say the only negative is that for both our engagement pictures and wedding pictures, the wait to see even a sneak peek is long (still haven't seen a sneak peek from our 11.10.12 wedding). I know they are busy, but this was never communicated when signing the contract and we would like to see at least something. But it's good they are busy Read less
Services Used: Photography
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SonoBella13
Wedding:
5/26/2012
5.0/5.0
From the first day we met them, Hubert and Alka blew us away with their photos. They were so easy to get along with, and had exactly the same vision as we did. I swear our engagement pictures, and wedding teasers look like they could be in magazines, and they somehow managed to make even my worst pictures look amazing! Seriously, I recommend them to ANYONE. We did not have one bad experience with them- they were extremely organized and had constant communication, right up to the week of the wedding.
From the first day we met them, Hubert and Alka blew us away with their photos. They were so easy to get along with, and Read more...
From the first day we met them, Hubert and Alka blew us away with their photos. They were so easy to get along with, and had exactly the same vision as we did. I swear our engagement pictures, and wedding teasers look like they could be in magazines, and they somehow managed to make even my worst pictures look amazing! Seriously, I recommend them to ANYONE. We did not have one bad experience with them- they were extremely organized and had constant communication, right up to the week of the wedding. Read less
Services Used: Photography
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Claire
Wedding:
8/19/2011
5.0/5.0
Hubert and Alka came highly recommended - I've known at least 3 other couples who have used them before me! And more to come! They are reasonably priced (when comparing to the expensive photographers who may have been around for longer) and their work shows it!! They have a great range of packages/albums to work with. They are so easy to work with, very organized, and consistently impressing us with their finished product! Everyone was speechless with our Engagement pictures, and we should be getting our Wedding pictures this week, I can't wait to see them!!!
Hubert and Alka came highly recommended - I've known at least 3 other couples who have used them before me! And more to Read more...
Hubert and Alka came highly recommended - I've known at least 3 other couples who have used them before me! And more to come! They are reasonably priced (when comparing to the expensive photographers who may have been around for longer) and their work shows it!! They have a great range of packages/albums to work with. They are so easy to work with, very organized, and consistently impressing us with their finished product! Everyone was speechless with our Engagement pictures, and we should be getting our Wedding pictures this week, I can't wait to see them!!! Read less
Services Used: Photography
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Jackie
Wedding:
7/16/2011
5.0/5.0
Hubert and Alka were our favorite vendors for our wedding 7/16/11!!! They are two of the nicest people you will meet and are passionate about making your pictures the best!! Being such a large wedding party, we were definitely not the easiest, but they continued to remain patient and kind! They also did a great engagement session-the pictures were beautiful...we can't wait to see the wedding pics! We HIGHLY recommend HK Photography (Hubert and Alka)!!!
Hubert and Alka were our favorite vendors for our wedding 7/16/11!!! They are two of the nicest people you will meet and Read more...
Hubert and Alka were our favorite vendors for our wedding 7/16/11!!! They are two of the nicest people you will meet and are passionate about making your pictures the best!! Being such a large wedding party, we were definitely not the easiest, but they continued to remain patient and kind! They also did a great engagement session-the pictures were beautiful...we can't wait to see the wedding pics! We HIGHLY recommend HK Photography (Hubert and Alka)!!! Read less
Services Used: Photography
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newwife
Wedding:
6/18/2011
5.0/5.0
Hubert and Alka of HK Photography were a pleasure to work with. They kept the mood light throughout the day so that is was like hanging out with friends during portrait time. They were so unobtrusive that most of the day we didn't even notice them. Our engagement and wedding photos are gorgeous! We would highly recommend HK to anyone looking for amazing photos at a reasonable price.
Hubert and Alka of HK Photography were a pleasure to work with. They kept the mood light throughout the day so that is was Read more...
Hubert and Alka of HK Photography were a pleasure to work with. They kept the mood light throughout the day so that is was like hanging out with friends during portrait time. They were so unobtrusive that most of the day we didn't even notice them. Our engagement and wedding photos are gorgeous! We would highly recommend HK to anyone looking for amazing photos at a reasonable price. Read less
Services Used: Photography
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K
Wedding:
10/2/2010
4.6/5.0
Hubert and Elka were fantastic, very creative and we had a fun time taking our pictures with them. Overall a pleasurable experience
Hubert and Elka were fantastic, very creative and we had a fun time taking our pictures with them. Overall a pleasurable Read more...
Hubert and Elka were fantastic, very creative and we had a fun time taking our pictures with them. Overall a pleasurable experience Read less
Services Used: Photography
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Truly.Happy.Bride
Wedding:
9/3/2010
5.0/5.0
We selected HK Photography for our wedding on September 3, 2010 at Saint Clements Castle in Portland, Connecticut, and we could not have been more satisfied. Hubert and Alka were phenomenal! From our engagement pictures at Gillette Castle to the intricate details and sentimental moments of our ceremony and reception, they captured everything beautifully. Hubert and Alka are very professional, extremely creative, offer incredible value for the price and absolutely wonderful to work with. Our guests thought so too - so much so that our friends who are planning their upcoming weddings want to use HK Photography as well! Hubert and Alka are more than deserving of a perfect score, and we would wholeheartedly recommend HK Photography for any special occassion.
We selected HK Photography for our wedding on September 3, 2010 at Saint Clements Castle in Portland, Connecticut, and we Read more...
We selected HK Photography for our wedding on September 3, 2010 at Saint Clements Castle in Portland, Connecticut, and we could not have been more satisfied. Hubert and Alka were phenomenal! From our engagement pictures at Gillette Castle to the intricate details and sentimental moments of our ceremony and reception, they captured everything beautifully. Hubert and Alka are very professional, extremely creative, offer incredible value for the price and absolutely wonderful to work with. Our guests thought so too - so much so that our friends who are planning their upcoming weddings want to use HK Photography as well! Hubert and Alka are more than deserving of a perfect score, and we would wholeheartedly recommend HK Photography for any special occassion. Read less
Services Used: Photography
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Breastar
Wedding:
8/20/2010
4.8/5.0
HK Photography is great value for a great price! Hubert is very professional and provides quality photo's! Hubert is very kind, flexible and he really listens to what the bride and groom want. I really enjoyed having him as my photographer and I highly recommend him :)
HK Photography is great value for a great price! Hubert is very professional and provides quality photo's! Hubert is very Read more...
HK Photography is great value for a great price! Hubert is very professional and provides quality photo's! Hubert is very kind, flexible and he really listens to what the bride and groom want. I really enjoyed having him as my photographer and I highly recommend him :) Read less
Services Used: Photography
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hannah2187
Wedding:
8/7/2010
4.8/5.0
Hubert and Alka make a great team and put everyone at ease. They were able to deal with group shot requests quickly and get a great variety of shots without being too noticeable. Their pricing is unbelievably good. I met with so many photographers who couldn't offer me half what HK Photography could within my budget. Upon seeing their work and getting to know them, there was no contest over who I would have picked regardless of cost. I can't wait to see the finished product!
Hubert and Alka make a great team and put everyone at ease. They were able to deal with group shot requests quickly and Read more...
Hubert and Alka make a great team and put everyone at ease. They were able to deal with group shot requests quickly and get a great variety of shots without being too noticeable. Their pricing is unbelievably good. I met with so many photographers who couldn't offer me half what HK Photography could within my budget. Upon seeing their work and getting to know them, there was no contest over who I would have picked regardless of cost. I can't wait to see the finished product! Read less
Services Used: Photography
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Brianna
Wedding:
7/23/2010
4.5/5.0
It was wonderful having two photographers to capture ALL of the shots (and from a variety of angles).

Everyone says how BEAUTIFUL both my engagement photos and wedding photos turned out. It really is shocking what fantastic quality you get at such a reasonable price.

*My only constructive feedback would be that Alka and Hubert are so nice, but at times we needed them to be more assertive about exactly what kind of shots they wanted on the wedding day. With so many people offering suggestions other than them about what kind of shots to take (bridal party) it felt a little unorganized at moments.
It was wonderful having two photographers to capture ALL of the shots (and from a variety of angles).

Everyone Read more...
It was wonderful having two photographers to capture ALL of the shots (and from a variety of angles).

Everyone says how BEAUTIFUL both my engagement photos and wedding photos turned out. It really is shocking what fantastic quality you get at such a reasonable price.

*My only constructive feedback would be that Alka and Hubert are so nice, but at times we needed them to be more assertive about exactly what kind of shots they wanted on the wedding day. With so many people offering suggestions other than them about what kind of shots to take (bridal party) it felt a little unorganized at moments. Read less
Services Used: Photography
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Juliet
Wedding:
7/18/2010
5.0/5.0
Hubert and Alka worked flawlessly as a team to make our wedding exceptional. Everything from the initial meeting to a later consultation to the phone calls inbetween were so helpful in planning every little detail. Our wedding day went perfectly - Hubert and Alka were attentive to every detail (noticing when the sun was setting and whisking us outside to capture the light, for example). The quality of the pictures is absolutely fantastic as well. We couldn't be happier with our choice to go with HK photography.
Hubert and Alka worked flawlessly as a team to make our wedding exceptional. Everything from the initial meeting to a Read more...
Hubert and Alka worked flawlessly as a team to make our wedding exceptional. Everything from the initial meeting to a later consultation to the phone calls inbetween were so helpful in planning every little detail. Our wedding day went perfectly - Hubert and Alka were attentive to every detail (noticing when the sun was setting and whisking us outside to capture the light, for example). The quality of the pictures is absolutely fantastic as well. We couldn't be happier with our choice to go with HK photography. Read less
Services Used: Photography
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Tara
Wedding:
6/12/2010
5.0/5.0
I can't say enough about HK Photography. Hubert and Alka were definitely the best vendors we worked with. From the moment we met with them I knew they had to be our photographers. We didn't have a huge budget to work with, and I can say that we splurged the most on photography because we were so impressed with their creativeness and wanted them for your wedding. With that said, the cost for their services is beyond reasonable. We met with photographers who wanted to charge double what Hubert did for less services provided. The engagement shoot is a must - as they came up with the most creative shots. I love our engagement photos, as I feel like they represent the fun side of my husband and I. Of course, our wedding day photos are excellent too. So creative, and having Alka there to take pictures from the different angles and catch the candids when you don’t even know she is there is amazing. Really, I can't say enough about HK Photography - 5 stars from Mr. & Mrs. Mata!
I can't say enough about HK Photography. Hubert and Alka were definitely the best vendors we worked with. From the moment Read more...
I can't say enough about HK Photography. Hubert and Alka were definitely the best vendors we worked with. From the moment we met with them I knew they had to be our photographers. We didn't have a huge budget to work with, and I can say that we splurged the most on photography because we were so impressed with their creativeness and wanted them for your wedding. With that said, the cost for their services is beyond reasonable. We met with photographers who wanted to charge double what Hubert did for less services provided. The engagement shoot is a must - as they came up with the most creative shots. I love our engagement photos, as I feel like they represent the fun side of my husband and I. Of course, our wedding day photos are excellent too. So creative, and having Alka there to take pictures from the different angles and catch the candids when you don’t even know she is there is amazing. Really, I can't say enough about HK Photography - 5 stars from Mr. & Mrs. Mata! Read less
Services Used: Photography
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Christian
Wedding:
5/15/2010
5.0/5.0
Hubert and Alka did an amazing job at our wedding. They took excellent pictures, and it was definitely worth having both of them there because Hubert was able to get more of the posed shots while Alka took a lot of the candids. We had a very difficult time narrowing our photos down for the album because all of them were so beautiful!

We cannot recommend HK Photography highly enough.
Hubert and Alka did an amazing job at our wedding. They took excellent pictures, and it was definitely worth having both Read more...
Hubert and Alka did an amazing job at our wedding. They took excellent pictures, and it was definitely worth having both of them there because Hubert was able to get more of the posed shots while Alka took a lot of the candids. We had a very difficult time narrowing our photos down for the album because all of them were so beautiful!

We cannot recommend HK Photography highly enough. Read less
Services Used: Photography
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RC58
Wedding:
5/8/2010
5.0/5.0
We truly enjoyed having Hubert & Alka as our photographers. They are friendly, professional, and easy going. We can't rave enough about how amazing our engagement & wedding pictures as well as our main wedding album & parent albums came out. Our wedding was a year ago and we continue to get compliments on the pictures & albums. We chose the Renaissance album, which is the newest wedding album HK Photography offers, and it's very beautiful. We highly recommend HK Photography to everyone!
We truly enjoyed having Hubert & Alka as our photographers. They are friendly, professional, and easy going. We can't rave Read more...
We truly enjoyed having Hubert & Alka as our photographers. They are friendly, professional, and easy going. We can't rave enough about how amazing our engagement & wedding pictures as well as our main wedding album & parent albums came out. Our wedding was a year ago and we continue to get compliments on the pictures & albums. We chose the Renaissance album, which is the newest wedding album HK Photography offers, and it's very beautiful. We highly recommend HK Photography to everyone! Read less
Services Used: Photography
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Noelle
Wedding:
5/1/2010
5.0/5.0
Hubert and Alka from HK Photography were terriffic and our pictures are beautiful! I was very happy with every aspect of working with them and would recommend them to any bride and groom!!
Hubert and Alka from HK Photography were terriffic and our pictures are beautiful! I was very happy with every aspect of Read more...
Hubert and Alka from HK Photography were terriffic and our pictures are beautiful! I was very happy with every aspect of working with them and would recommend them to any bride and groom!! Read less
Services Used: Photography
Wwnetwork-128
Regina
Wedding:
10/17/2009
5.0/5.0
We just got our wedding album and it is truly AMAZING. Hubert and Alka were AWESOME to work with during our engagement shoot, the day of the wedding, and then putting the album together after. We have some really amazing pictures. I wish I would have given them a "shot list" before the wedding to make sure they got certain pictures, but at the end of the day, I really can't complain. I love my pictures - they really captured the day. Very reasonable and flexible.
We just got our wedding album and it is truly AMAZING. Hubert and Alka were AWESOME to work with during our engagement Read more...
We just got our wedding album and it is truly AMAZING. Hubert and Alka were AWESOME to work with during our engagement shoot, the day of the wedding, and then putting the album together after. We have some really amazing pictures. I wish I would have given them a "shot list" before the wedding to make sure they got certain pictures, but at the end of the day, I really can't complain. I love my pictures - they really captured the day. Very reasonable and flexible. Read less
Services Used: Photography
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caty
Wedding:
7/11/2009
5.0/5.0
They were unbelievable! Amazing value for the price. The pictures came out stunning, and very arty and unique.
They were unbelievable! Amazing value for the price. The pictures came out stunning, and very arty and unique.
They were unbelievable! Amazing value for the price. The pictures came out stunning, and very arty and unique. Read less
Services Used: Photography
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Lisa
Wedding:
9/13/2008
5.0/5.0
Absolutely wonderful! They will travel anywhere in CT at no charge. I worked with Hubert and his assistant Alka. Very reasonable prices, professional, totally flexible and accomodating. They took tons of candid and unposed shots(this is what i wanted). they had a meeting with us to find out exactly what we wanted and didnt want. Also, an engagement session was included. They have a few packages but we chose the one where you get all of your pics on disc with the rights to them so you can just pring what you want to. HIGHLY RECOMMENDED!!
Absolutely wonderful! They will travel anywhere in CT at no charge. I worked with Hubert and his assistant Alka. Very Read more...
Absolutely wonderful! They will travel anywhere in CT at no charge. I worked with Hubert and his assistant Alka. Very reasonable prices, professional, totally flexible and accomodating. They took tons of candid and unposed shots(this is what i wanted). they had a meeting with us to find out exactly what we wanted and didnt want. Also, an engagement session was included. They have a few packages but we chose the one where you get all of your pics on disc with the rights to them so you can just pring what you want to. HIGHLY RECOMMENDED!! Read less
Services Used: Photography
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Anonymous
Wedding:
2+ years ago
0.9/5.0
I would not recommend HK to anyone. 1.5 years for an album is unacceptable.

After reviewing the rebuttal below I think clients need to hear the real timeline rather than the fabrication below.

We booked HK 8 months before our wedding. Not 2 years as implied.
After our wedding, we waited 3 months for them to have availability to meet with us.
Our photos were selected in less than 1 month after that. Not 1 year as suggested.

The rest of our 1.5 year wait was for them to create the book. It took them 10 months to provide a 1st draft.
In one round, they cropped the tops of our heads and cut family members in half.
Sloppy & thrown together.

It was a battle to get revisions made & we were constantly told that they are too busy to complete our job. For example, we followed up after waiting 3 months for revisions and were told they had questions & never submitted our changes.

Our family and friends use our book & experience as an example of what they don't want when they book their vendors. It's unfortunate that we had to be HK's "learning experience" but they should be embarrassed for the subpar treatment & product we received. We spoke to them many times about the issues we had with their work and their behavior ranged from indifferent to rudeness.

The notion that they would be willing to replace our book is appalling given the numerous attempts we made to rectify the situation. We selected and paid for (circled with our contract) the thick pages with metal corners and we received a cheap thin page type. We never had any opportunity to approve or disapprove of that style.

Communication was nonexistent from them at the end of our wait. If they would like to make this situation right, we would accept. But I will not be waiting by the mailbox.

If you book HK, beware. Their antics below are further proof that they are only interested in booking people but not interested in providing quality service to their clients.
I would not recommend HK to anyone. 1.5 years for an album is unacceptable.

After reviewing the rebuttal below I Read more...
I would not recommend HK to anyone. 1.5 years for an album is unacceptable.

After reviewing the rebuttal below I think clients need to hear the real timeline rather than the fabrication below.

We booked HK 8 months before our wedding. Not 2 years as implied.
After our wedding, we waited 3 months for them to have availability to meet with us.
Our photos were selected in less than 1 month after that. Not 1 year as suggested.

The rest of our 1.5 year wait was for them to create the book. It took them 10 months to provide a 1st draft.
In one round, they cropped the tops of our heads and cut family members in half.
Sloppy & thrown together.

It was a battle to get revisions made & we were constantly told that they are too busy to complete our job. For example, we followed up after waiting 3 months for revisions and were told they had questions & never submitted our changes.

Our family and friends use our book & experience as an example of what they don't want when they book their vendors. It's unfortunate that we had to be HK's "learning experience" but they should be embarrassed for the subpar treatment & product we received. We spoke to them many times about the issues we had with their work and their behavior ranged from indifferent to rudeness.

The notion that they would be willing to replace our book is appalling given the numerous attempts we made to rectify the situation. We selected and paid for (circled with our contract) the thick pages with metal corners and we received a cheap thin page type. We never had any opportunity to approve or disapprove of that style.

Communication was nonexistent from them at the end of our wait. If they would like to make this situation right, we would accept. But I will not be waiting by the mailbox.

If you book HK, beware. Their antics below are further proof that they are only interested in booking people but not interested in providing quality service to their clients. Read less
Services Used: Photography
HK Photography responded with the following comments:

We are taking this review constructively and hoping to implement measures that can prevent future issues. All reviews help improve us and our business aesthetics.

Here, we believe the base problem is time. This reviewer was married 2 years ago and recently received their albums, which bring up some issues:

1.We have a legal contract. In it, there is a timeline for delivery of photos and albums. We abide by it, but if a couple decides to take over a year after the photos are delivered to choose what images will be used in the album and to make revisions, then that is not our fault.

2. Clients book sometimes two years before the wedding date and it is natural they forget details such as the look and design of the album by the time they start their albums. It's easy to forget. The reviewer contends that the album was 'sloppy, thrown together and not the page type that we had agreed on,' which again brings up the contract. In the contract it is clearly outlined the type of album you select. We can't simply change the album. Moreover, the album is never submitted for printing and binding until the client approves the album design. These are professional grade albums, not a handbook we print in our studio and bind together with staples so we are not sure why it would be sloppy and thrown together.

We have never verbally or in email suggested to a couple that they are less important than other clients. If we are in the midst of a busy wedding season, we do communicate to our couples that we cannot start on the albums at that immediate moment. There is nothing personal about this and we are not giving preference to one person over another - we streamline our workflow based on date of events and albums based on date of submission. We work in order this way to keep it fair.

If we learnt from them directly that they were dissatisfied with the quality of the album, we would have happily replaced the album. We WANT you to love your album and share it with pride!

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