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Holiday Inn Select

Tinley Park , IL

LOCATION

Tinley Park, IL US
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Wedding Venue

REVIEWS

4.8
out of 5.0
4.8/5.0
5.0/5.0
4.5/5.0
5.0/5.0
4.5/5.0
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130x130 sq 1278573463521 img3661
HollywoodGlam
Wedding:
9/17/2010
5.0/5.0
Bernie was amazing and so was the entire staff. The food is wonderful and the wedding cake was TO DIE FOR!! Claudia did an amazing job with my cake. I gave her pictures and she made it even BETTER that I could of hoped for. The pastry chef does NOT use fondant (it taste nasty anyways) but she made the butter cream frosting look as if it was fondant.
My guests did nothing but rave on everything (especially the food!). I gave the staff a detailed description of how the room was to be set up, they went above and beyond! At one point during set up the staff could not find my guest book (MY FAULT! I had packed it with items for the DJ by mistake) and Bernie took it upon her self to run to the store and go buy us one. THAT'S CUSTOMER SERVICE! The price in my eyes was well worth it with the top shelf open bar and the amount of food on the plate. All were good sized servings.

We wanted a venue with a hotel attached. The Holiday Inn hotel staff itself was wonderful as well! The rooms are VERY clean and well kept. Warning though, with the Midwest Bank Amphitheater down the street, rooms book very quickly and if there is a concert that weekend, your guests will not get a room the night of like many try to do. They have to book the room far enough in advance. Also check in isn't until 4:00 pm which caused a problem, we were all to get ready in the suite and pictures started at 4. The Hotel told me if the room was available in the AM I could check in right away. I had to call the morning of but we were in the room by 9 am. The entire bridal party went to the Bananas Bar & Grill in the hotel the next day for the breakfast buffet and it was fantastic! Lots of food in the buffet line and a really great price. I believe it cost us $145.00 for 18 people to eat the unlimited buffet that morning.

The convention center is under construction currently, but it does NOT effect their banquet rooms. Two days before I went to the Convention center to find that the entire entrance was torn UP (again, not their fault by any means..it had to do with the contractors) There was temporary walls placed up, chain linked fences and more. It looked like a war zone. I walked into Bernies office in tears. She assured me she would do whatever it took to fix this issue for me. The day before the event I went back and there was an entire crew making the entrance look wonderful. They were painting the temporary walls, adding landscaping bricks,planting flowers and trees and cleaning everything up. They made it look wonderful considering the situation they were faced with. Again, all about the customers happiness. I appreciate that in this day and age, it isn't easy to find anymore.
Thank you Bernie & your entire Staff for making the planning process easy and helping me from beginning to end. I have nothing but great things to say about this venue!
Bernie was amazing and so was the entire staff. The food is wonderful and the wedding cake was TO DIE FOR!! Claudia did an Read more...
Bernie was amazing and so was the entire staff. The food is wonderful and the wedding cake was TO DIE FOR!! Claudia did an amazing job with my cake. I gave her pictures and she made it even BETTER that I could of hoped for. The pastry chef does NOT use fondant (it taste nasty anyways) but she made the butter cream frosting look as if it was fondant.
My guests did nothing but rave on everything (especially the food!). I gave the staff a detailed description of how the room was to be set up, they went above and beyond! At one point during set up the staff could not find my guest book (MY FAULT! I had packed it with items for the DJ by mistake) and Bernie took it upon her self to run to the store and go buy us one. THAT'S CUSTOMER SERVICE! The price in my eyes was well worth it with the top shelf open bar and the amount of food on the plate. All were good sized servings.

We wanted a venue with a hotel attached. The Holiday Inn hotel staff itself was wonderful as well! The rooms are VERY clean and well kept. Warning though, with the Midwest Bank Amphitheater down the street, rooms book very quickly and if there is a concert that weekend, your guests will not get a room the night of like many try to do. They have to book the room far enough in advance. Also check in isn't until 4:00 pm which caused a problem, we were all to get ready in the suite and pictures started at 4. The Hotel told me if the room was available in the AM I could check in right away. I had to call the morning of but we were in the room by 9 am. The entire bridal party went to the Bananas Bar & Grill in the hotel the next day for the breakfast buffet and it was fantastic! Lots of food in the buffet line and a really great price. I believe it cost us $145.00 for 18 people to eat the unlimited buffet that morning.

The convention center is under construction currently, but it does NOT effect their banquet rooms. Two days before I went to the Convention center to find that the entire entrance was torn UP (again, not their fault by any means..it had to do with the contractors) There was temporary walls placed up, chain linked fences and more. It looked like a war zone. I walked into Bernies office in tears. She assured me she would do whatever it took to fix this issue for me. The day before the event I went back and there was an entire crew making the entrance look wonderful. They were painting the temporary walls, adding landscaping bricks,planting flowers and trees and cleaning everything up. They made it look wonderful considering the situation they were faced with. Again, all about the customers happiness. I appreciate that in this day and age, it isn't easy to find anymore.
Thank you Bernie & your entire Staff for making the planning process easy and helping me from beginning to end. I have nothing but great things to say about this venue! Read less
Services Used: Wedding Venue
130x130 sq 1250818833159 cheskimengagement
sirchester
Wedding:
4/10/2010
4.5/5.0
Bernie was a joy to work with. We wanted the fountain to work by our wedding date, it wasn't repaired in time. We were told we could mkae changes to our meal and return for a revised sample - chef did not honor that offer. However, aside from these things, they were very responsive, updated counts, meal preferences, provided suite for bride and groom, carpet and facility upgrades WERE complete prior to our wedding with no glitches, room was beautiful, bar was well stocked, there were NO complaints from guests regarding service or food. Many guests were able to secure rooms at hotel at discounted rate which was a great convenience of location. Back patio provided beautiful scenary for photographer and videographer. Sales Manager (Bernie) was very accomodating in adjusting the room layout and dance floor. She was very helpful and very great to work with. I would definitely recommend their hotel and convention center for events.
Bernie was a joy to work with. We wanted the fountain to work by our wedding date, it wasn't repaired in time. We were Read more...
Bernie was a joy to work with. We wanted the fountain to work by our wedding date, it wasn't repaired in time. We were told we could mkae changes to our meal and return for a revised sample - chef did not honor that offer. However, aside from these things, they were very responsive, updated counts, meal preferences, provided suite for bride and groom, carpet and facility upgrades WERE complete prior to our wedding with no glitches, room was beautiful, bar was well stocked, there were NO complaints from guests regarding service or food. Many guests were able to secure rooms at hotel at discounted rate which was a great convenience of location. Back patio provided beautiful scenary for photographer and videographer. Sales Manager (Bernie) was very accomodating in adjusting the room layout and dance floor. She was very helpful and very great to work with. I would definitely recommend their hotel and convention center for events. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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