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Hopple Popple

Newton , MA

LOCATION

Newton, MA US

WEBSITE

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Wedding Planning

REVIEWS

1.7
out of 5.0
1.7/5.0
1.2/5.0
2.0/5.0
1.0/5.0
2.7/5.0
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Mallory
Wedding:
10/13/2013
0.2/5.0
I have tried to write this review many times and each time get so angry that I have to walk away.

Do not work with Hopple Popple.

I’ve dreamed of planning my wedding my entire life and that excitement only intensified when I met my now-husband. Hopple Popple made the wedding planning experience a nightmare.

Do you want to work ONLY with Hopple Popple’s approved team of vendors? Then go ahead and work with them. Do you want an event that is customized to your wishes, likes, tastes, and wants? Then find another wedding planner ASAP.

I gave them one star for Quality Of Service because they introduced us to The Seaport Hotel who were wonderful.

From Day 1, I shared my vision of a White And Navy color scheme. I asked for white paper - white invitations, white programs, white everything.

They sent ivory invitations.

In the grand scheme? Who cares! It's an invitation. Everyone who has received an invitation has, by now, thrown them away. But this is an example of how the team at Hopple Popple phones it in and goes with what THEY want instead of what YOU, their client, wants.

About halfway through the wedding planning process, my mother emailed them and asked for an update about finances -- basically wanting to know how much all the contracts were and how we were doing with our budget. Two weeks went by and we did not hear a peep from Hopple Popple. Responsiveness is outrageously slow. They honestly don't care at all about you until two weeks before the wedding, then they make sure they've been paid, and then you'll never hear from them again. I've been married almost two months and never got so much as a "congratulations!" wish from any of the team of planners that worked on the event. They see dollar signs and nothing else. Run do not walk away.

I am still sick to my stomach when I think about my interactions with them. Please, please, please do yourself a favor and work with anyone else than Hopple Popple.
I have tried to write this review many times and each time get so angry that I have to walk away.

Do not work Read more...
I have tried to write this review many times and each time get so angry that I have to walk away.

Do not work with Hopple Popple.

I’ve dreamed of planning my wedding my entire life and that excitement only intensified when I met my now-husband. Hopple Popple made the wedding planning experience a nightmare.

Do you want to work ONLY with Hopple Popple’s approved team of vendors? Then go ahead and work with them. Do you want an event that is customized to your wishes, likes, tastes, and wants? Then find another wedding planner ASAP.

I gave them one star for Quality Of Service because they introduced us to The Seaport Hotel who were wonderful.

From Day 1, I shared my vision of a White And Navy color scheme. I asked for white paper - white invitations, white programs, white everything.

They sent ivory invitations.

In the grand scheme? Who cares! It's an invitation. Everyone who has received an invitation has, by now, thrown them away. But this is an example of how the team at Hopple Popple phones it in and goes with what THEY want instead of what YOU, their client, wants.

About halfway through the wedding planning process, my mother emailed them and asked for an update about finances -- basically wanting to know how much all the contracts were and how we were doing with our budget. Two weeks went by and we did not hear a peep from Hopple Popple. Responsiveness is outrageously slow. They honestly don't care at all about you until two weeks before the wedding, then they make sure they've been paid, and then you'll never hear from them again. I've been married almost two months and never got so much as a "congratulations!" wish from any of the team of planners that worked on the event. They see dollar signs and nothing else. Run do not walk away.

I am still sick to my stomach when I think about my interactions with them. Please, please, please do yourself a favor and work with anyone else than Hopple Popple. Read less
Services Used: Wedding Planning
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Elizabeth
Wedding:
10/6/2012
2.0/5.0
Would not recommend --happy to talk more about this via email. eamaxwell@gmail.com
Would not recommend --happy to talk more about this via email. eamaxwell@gmail.com
Would not recommend --happy to talk more about this via email. eamaxwell@gmail.com Read less
Services Used: Wedding Planning
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Lauren
Wedding:
10/31/2010
2.9/5.0
Hopple Popple was by far the most disappointing part of the whole wedding experience, and I say that even though our wedding was awesome and beautiful and fun. Where to start? Ok, I think their biggest problem is that they don't really listen to the client. I hired them after saying, "We don't really know what we're doing here, my parents don't have a budget because they don't know how much different aspects of a wedding cost, and so it's key that you present me with A VARIETY OF OPTIONS AT DIFFERENT PRICE POINTS for each vendor decision." Aya and Linda (the wedding people) affirmed that this would be the case, and my mom and I hired them based on that. Aya added that they work with many different vendors.
This is not the case. They work with very few vendors, and their vendors are among the more/most expensive in Boston. And because I wanted to research things a bit, I learned quickly that more/most expensive doesn't mean better. So I ended up finding most of the vendors for our wedding because Hopple Popple was unwilling to provide me with alternatives (because they don't keep up with Boston-area vendors themselves).
They never provide different price points on things. And the way in which they show you things like invitation choices is completely overwhelming and not at all useful (they plop an enormous book of colors and fonts in front of you and say 'what do you like?).

You should feel like your planner is your advocate--in tune with your desires and on your side (like a real estate agent or something). Aya, in contrast, has a sign above her computer that says: "Your family's disfunction is not my fault." No joke--real welcoming, right? Hopple Popple, despite a very informal and palsy-walsy style (Linda will start calling you by some kind of informal nickname early on to put on the illusion that you are close) is out for themselves and their vendors. You should especially feel that your planner is on your side because planners are very very costly. Hopple Popple was terrible value for the money, a lot of work to work with, and they do absolutely NO follow-up after the wedding. No phone call to congratulate the bride and groom, no "were you satisfied with your wedding?," nothing. They do nothing menschy at all to make you feel special or like you are anything other than one of a zillion weddings they are handling. They do the minimum at maximum cost.
Hopple Popple was by far the most disappointing part of the whole wedding experience, and I say that even though our Read more...
Hopple Popple was by far the most disappointing part of the whole wedding experience, and I say that even though our wedding was awesome and beautiful and fun. Where to start? Ok, I think their biggest problem is that they don't really listen to the client. I hired them after saying, "We don't really know what we're doing here, my parents don't have a budget because they don't know how much different aspects of a wedding cost, and so it's key that you present me with A VARIETY OF OPTIONS AT DIFFERENT PRICE POINTS for each vendor decision." Aya and Linda (the wedding people) affirmed that this would be the case, and my mom and I hired them based on that. Aya added that they work with many different vendors.
This is not the case. They work with very few vendors, and their vendors are among the more/most expensive in Boston. And because I wanted to research things a bit, I learned quickly that more/most expensive doesn't mean better. So I ended up finding most of the vendors for our wedding because Hopple Popple was unwilling to provide me with alternatives (because they don't keep up with Boston-area vendors themselves).
They never provide different price points on things. And the way in which they show you things like invitation choices is completely overwhelming and not at all useful (they plop an enormous book of colors and fonts in front of you and say 'what do you like?).

You should feel like your planner is your advocate--in tune with your desires and on your side (like a real estate agent or something). Aya, in contrast, has a sign above her computer that says: "Your family's disfunction is not my fault." No joke--real welcoming, right? Hopple Popple, despite a very informal and palsy-walsy style (Linda will start calling you by some kind of informal nickname early on to put on the illusion that you are close) is out for themselves and their vendors. You should especially feel that your planner is on your side because planners are very very costly. Hopple Popple was terrible value for the money, a lot of work to work with, and they do absolutely NO follow-up after the wedding. No phone call to congratulate the bride and groom, no "were you satisfied with your wedding?," nothing. They do nothing menschy at all to make you feel special or like you are anything other than one of a zillion weddings they are handling. They do the minimum at maximum cost. Read less
Services Used: Wedding Planning
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