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Hotel Baker

Saint Charles , IL
CONTACT US
CONTACT US

LOCATION

100 West Main Street
Saint Charles, IL US 60174 (map)

PHONE

630-584-2100

WEBSITE

View website
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ABOUT US

Rich in history with a perfect riverside setting, the Historic Hotel Baker is poised to delight an entirely new generation of those who appreciate the splendor of the past. The exquisite... Read more
Rich in history with a perfect riverside setting, the Historic Hotel Baker is poised to delight an entirely new generation of those who appreciate the splendor of the past. The exquisite architecture is reminiscent of the glamorous era of the decadent 1920’s. The Hotel Baker has established a tradition of elegance and personal service for the most distinguished couples. No matter the season, our professional wedding specialists can assist you in creating a beautiful wedding with memories you will cherish for a lifetime.

Dreaming of a beautiful outdoor ceremony? With the scenic Fox River as your backdrop, recite your wedding vows on our Waterfront Patio or in our lovely Rose Garden. Then move inside to either our newly-renovated Waterfront Ballroom with its European marble flooring or our spectacular, two-tiered Rainbow Room where you’ll share your first dance amid the the soft glow of the multi-colored lights.

Our wedding menus, from traditional to unique, are designed to provide elegant dining on your special day. Your guests will be enchanted with our opulent ballrooms, polished service, and spectacular cuisine. Whether you are planning on inviting only a few guests to share in your special day, or are hosting a gala worthy of the Gatsby's, the Historic Hotel Baker wedding staff will make your day truly memorable and utterly magnificent.

Contact us today and speak with one of our wedding professionals at (630)584-2100 or events@hotelbaker.com Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1928
Describe your venue:
Historic Site, Hotel, Restaurant
Describe the style of your venue
Garden / Romantic, Glamorous, Waterfront
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
200
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
What is the minimum rental fee for your venue?
0
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
90
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes

REVIEWS

4.2
out of 5.0
4.4/5.0
4.0/5.0
4.4/5.0
4.1/5.0
4.2/5.0
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lynne
Wedding:
7/20/2013
5.0/5.0
I did read the reviews on Hotel Baker before I fully committed! They did not steer me wrong! Hotel Baker exceeded every expectation! Exceptional staff, Beautiful Gardens, amazing food & the Rooms are something else! Loved Loved the experience!
I did read the reviews on Hotel Baker before I fully committed! They did not steer me wrong! Hotel Baker exceeded every Read more...
I did read the reviews on Hotel Baker before I fully committed! They did not steer me wrong! Hotel Baker exceeded every expectation! Exceptional staff, Beautiful Gardens, amazing food & the Rooms are something else! Loved Loved the experience! Read less
Services Used: Wedding Venue
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amy
Wedding:
12/1/2012
5.0/5.0
The Hotel Baker is such a perfect spot for a wedding! We love all things vintage, and were looking for a special place to have our wedding that did not look like a banquet hall. The Hotel Baker itself is just beautiful, we held our ceremony and reception in the Rainbow Room, and the day surpassed all of our expectations. Our Catering contact was Lena, and she took such good care of us from start to finish. And the day of our event Lena was around to help with any last minute details, and just to make sure everything was perfect. The wait staff was just amazing, taking appetizers to family and friends that were in another area during cocktail hour, just to make sure they did not miss any of the great food. During the dinner service, we were amazed at how quickly the staff served the food, and how friendly there were. And one of the biggest reasons to book the Hotel Baker is the food. This food was actually delicious, and served warm! We have all been to many other weddings where that may not be the case. We had many people come in from out of town, and they just loved staying in the beautiful guest rooms. The only downside is that this is a small hotel, and they only have 62 hotel rooms. Lena and the front desk crew did a great job trying to keep on top of how many rooms were in our block, and added as many rooms as possible to accomodate our guests. I did consider myself to be a pretty picky bride, and wanted to be in control of every details. I can honestly say that Lena and her team did everything perfectly, and I have nothing but top marks for this amazing hotel. PS - Our bridal party and guests are already asking if we can have a party there again next year too!
The Hotel Baker is such a perfect spot for a wedding! We love all things vintage, and were looking for a special place to Read more...
The Hotel Baker is such a perfect spot for a wedding! We love all things vintage, and were looking for a special place to have our wedding that did not look like a banquet hall. The Hotel Baker itself is just beautiful, we held our ceremony and reception in the Rainbow Room, and the day surpassed all of our expectations. Our Catering contact was Lena, and she took such good care of us from start to finish. And the day of our event Lena was around to help with any last minute details, and just to make sure everything was perfect. The wait staff was just amazing, taking appetizers to family and friends that were in another area during cocktail hour, just to make sure they did not miss any of the great food. During the dinner service, we were amazed at how quickly the staff served the food, and how friendly there were. And one of the biggest reasons to book the Hotel Baker is the food. This food was actually delicious, and served warm! We have all been to many other weddings where that may not be the case. We had many people come in from out of town, and they just loved staying in the beautiful guest rooms. The only downside is that this is a small hotel, and they only have 62 hotel rooms. Lena and the front desk crew did a great job trying to keep on top of how many rooms were in our block, and added as many rooms as possible to accomodate our guests. I did consider myself to be a pretty picky bride, and wanted to be in control of every details. I can honestly say that Lena and her team did everything perfectly, and I have nothing but top marks for this amazing hotel. PS - Our bridal party and guests are already asking if we can have a party there again next year too! Read less
Services Used: Wedding Venue
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caroline
Wedding:
8/25/2012
5.0/5.0
Amazing! We could not have asked for a more beautiful location for our wedding! If you don't want a typical banquet room for your reception, this is the place to go. Rowena and Mike were such a pleasure to work with. They went above and beyond to make sure our day was everything we wanted it to be.
Amazing! We could not have asked for a more beautiful location for our wedding! If you don't want a typical banquet room Read more...
Amazing! We could not have asked for a more beautiful location for our wedding! If you don't want a typical banquet room for your reception, this is the place to go. Rowena and Mike were such a pleasure to work with. They went above and beyond to make sure our day was everything we wanted it to be. Read less
Services Used: Wedding Venue
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LSmith9805
Wedding:
6/2/2012
5.0/5.0
BEST WEDDING EVER! I might be biased but my wedding at Hotel Baker on June 2, 2012 was absolutely amazing! They were on top of everything and the entire affair was just wonderful! WONDERFUL!
BEST WEDDING EVER! I might be biased but my wedding at Hotel Baker on June 2, 2012 was absolutely amazing! They were on Read more...
BEST WEDDING EVER! I might be biased but my wedding at Hotel Baker on June 2, 2012 was absolutely amazing! They were on top of everything and the entire affair was just wonderful! WONDERFUL! Read less
Services Used: Wedding Venue
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laurenp20
Wedding:
3/31/2012
5.0/5.0
Christiane was absolutely wonderful and beyond helpful at Hotel Baker. She was willing to meet at a moments notice and was very prompt with e-mails and phone calls. Planning a wedding from out-of-state was stressful, but Christiane made things as easy as possible on us. She helped make our event absolutely flawless and we can't praise her enough for the work that she did for us. She helped with the set-up, finalize food and drinks, and overall made our experience as the bride and groom unforgettable. The entire day was a fairytale, especially at the historic setting of Hotel Baker. The Rainbow Room was classy and beautiful and every last one of our guest kept commenting about how beautiful Hotel Baker was. The food and cake offered in our package was worth every cent. We loved having our event at Hotel Baker and would gladly throw another party there in the future!!
Christiane was absolutely wonderful and beyond helpful at Hotel Baker. She was willing to meet at a moments notice and was Read more...
Christiane was absolutely wonderful and beyond helpful at Hotel Baker. She was willing to meet at a moments notice and was very prompt with e-mails and phone calls. Planning a wedding from out-of-state was stressful, but Christiane made things as easy as possible on us. She helped make our event absolutely flawless and we can't praise her enough for the work that she did for us. She helped with the set-up, finalize food and drinks, and overall made our experience as the bride and groom unforgettable. The entire day was a fairytale, especially at the historic setting of Hotel Baker. The Rainbow Room was classy and beautiful and every last one of our guest kept commenting about how beautiful Hotel Baker was. The food and cake offered in our package was worth every cent. We loved having our event at Hotel Baker and would gladly throw another party there in the future!! Read less
Services Used: Wedding Venue
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Ali
Wedding:
3/24/2012
5.0/5.0
My husband and I had our wedding reception at Hotel Baker in the Rainbow Room this past weekend and could not rave about this place more! Christiane was our contact at Hotel Baker and was incredible with her responsiveness and willingness to accommodate our requests. We received compliments all night about how beautiful the hotel was. The weather was so nice that they were able to open the patio from the Waterfront Room during cocktail hour. Service staff was great, food was wonderful (we had the pork entree). We stayed in the Penthouse Suite that night and had a piece of cake, milk, and bottle of champagne waiting for us. We were extremely happy with Hotel Baker and would highly recommend this venue to anyone looking for a place to have your wedding!
My husband and I had our wedding reception at Hotel Baker in the Rainbow Room this past weekend and could not rave about Read more...
My husband and I had our wedding reception at Hotel Baker in the Rainbow Room this past weekend and could not rave about this place more! Christiane was our contact at Hotel Baker and was incredible with her responsiveness and willingness to accommodate our requests. We received compliments all night about how beautiful the hotel was. The weather was so nice that they were able to open the patio from the Waterfront Room during cocktail hour. Service staff was great, food was wonderful (we had the pork entree). We stayed in the Penthouse Suite that night and had a piece of cake, milk, and bottle of champagne waiting for us. We were extremely happy with Hotel Baker and would highly recommend this venue to anyone looking for a place to have your wedding! Read less
Services Used: Wedding Venue
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1tgranrath
Wedding:
2/27/2010
5.0/5.0
Such a beautiful setting for the most romantic day of your life. The Historic Hotel Baker truly cared about our evening being perfect! My husband and I missed dessert because we were thanking all the guests for coming, and after a long night of celebrating we headed back to the master suit where fresh desserts were waiting for us to enjoy! Such a lovely surprise :)
Such a beautiful setting for the most romantic day of your life. The Historic Hotel Baker truly cared about our evening Read more...
Such a beautiful setting for the most romantic day of your life. The Historic Hotel Baker truly cared about our evening being perfect! My husband and I missed dessert because we were thanking all the guests for coming, and after a long night of celebrating we headed back to the master suit where fresh desserts were waiting for us to enjoy! Such a lovely surprise :) Read less
Services Used: Catering, Wedding Venue
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Annie
Wedding:
2/11/2006
5.0/5.0
Hotel Baker is where we had our reception and everything was beautiful. Our wedding planner went above and beyond and made our day extraordinary!!
Hotel Baker is where we had our reception and everything was beautiful. Our wedding planner went above and beyond and made Read more...
Hotel Baker is where we had our reception and everything was beautiful. Our wedding planner went above and beyond and made our day extraordinary!! Read less
Services Used: Wedding Planning
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wljohnson2
Wedding:
8/7/2010
4.9/5.0
The Hotel Baker did a beautiful job with my wedding ceremony and my reception! They also held my wedding shower which was also gorgeous! They food was amazing, everyone complimented it. The old world charm, plus things like the light up dance floor making this venue hard to beat! When you add in an amazing wedding planner with the hotel she makes it even better! Their wedding planner helped me with every little detail taking so much stress off my shoulders and even did little things on her own home time for me! If I had to do my wedding again I would do it at the Baker Hotel no questions asked!
The Hotel Baker did a beautiful job with my wedding ceremony and my reception! They also held my wedding shower which was Read more...
The Hotel Baker did a beautiful job with my wedding ceremony and my reception! They also held my wedding shower which was also gorgeous! They food was amazing, everyone complimented it. The old world charm, plus things like the light up dance floor making this venue hard to beat! When you add in an amazing wedding planner with the hotel she makes it even better! Their wedding planner helped me with every little detail taking so much stress off my shoulders and even did little things on her own home time for me! If I had to do my wedding again I would do it at the Baker Hotel no questions asked! Read less
Services Used: Wedding Venue
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Beth
Wedding:
9/14/2012
4.8/5.0
Hotel Baker was the perfect setting for our wedding! It is elegance and romance rolled up in one place! The food was delicious, definitely not your run-of-the-mill banquet food, and the service was impecable! Plus, the hotel is gorgeous so anywhere a photo is taken, it's bound to look amazing! It's a bit pricey, but, hey, you get what you pay for! Highly recommended!
Hotel Baker was the perfect setting for our wedding! It is elegance and romance rolled up in one place! The food was Read more...
Hotel Baker was the perfect setting for our wedding! It is elegance and romance rolled up in one place! The food was delicious, definitely not your run-of-the-mill banquet food, and the service was impecable! Plus, the hotel is gorgeous so anywhere a photo is taken, it's bound to look amazing! It's a bit pricey, but, hey, you get what you pay for! Highly recommended! Read less
Services Used: Wedding Venue
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es818
Wedding:
7/9/2011
4.7/5.0
Our ceremony and wedding was at the Waterfront Patio/Room. Hotel Baker was easy to pick because of the gorgeous setting and reasonable price for a quality wedding package. I did have some nervousness up front after reading bad reviews from past years and some initial difficulty in communication with Liz. However, as we actually got close to the event, Liz was great--answering all my questions and accommodating some last minute changes. The setup and service were great--and so many compliments on the food! We had a beautiful wedding that didn't break the bank and the Hotel Baker and their team played a huge part in making that happen. If I could say one thing, I only wish we could have more rooms in a block and that the rate was lower in order to accommodate more of our guests.
Our ceremony and wedding was at the Waterfront Patio/Room. Hotel Baker was easy to pick because of the gorgeous setting Read more...
Our ceremony and wedding was at the Waterfront Patio/Room. Hotel Baker was easy to pick because of the gorgeous setting and reasonable price for a quality wedding package. I did have some nervousness up front after reading bad reviews from past years and some initial difficulty in communication with Liz. However, as we actually got close to the event, Liz was great--answering all my questions and accommodating some last minute changes. The setup and service were great--and so many compliments on the food! We had a beautiful wedding that didn't break the bank and the Hotel Baker and their team played a huge part in making that happen. If I could say one thing, I only wish we could have more rooms in a block and that the rate was lower in order to accommodate more of our guests. Read less
Services Used: Wedding Venue
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amscott21
Wedding:
10/16/2010
4.6/5.0
Hotel Baker was the perfect venue. The staff was beyond wonderful. Service was great and the food was amazing. I highly recommend this spot for any special event.
Hotel Baker was the perfect venue. The staff was beyond wonderful. Service was great and the food was amazing. I highly Read more...
Hotel Baker was the perfect venue. The staff was beyond wonderful. Service was great and the food was amazing. I highly recommend this spot for any special event. Read less
Services Used: Wedding Venue
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B
Wedding:
8/11/2007
4.6/5.0
We have been told by sooo many people that our wedding was the most elegant wedding they had ever been too. Hotel Baker is a historical hotel in downtown St. Charles, IL. It's right on the Fox River. They have a wonderful rose garden and "boat house" where we got married outside and had the coctail hour outside. Margaret was a dream to work with. Anything I asked for she provided. There were so many extra things she did, like beautifully setting up the placecard table with the vases and dishes I provided full of candy, and handing out "kiddie bags" to all the 10 and under kids at my wedding. The food was excellent. The service was impeccable and all with smiles. I would tell anyone looking to get married in an intimate, beautiful, "non-banquety" type of place to call Margaret. If the date you want isn't available, I'd change the date!!!

Laura Graziadei
We have been told by sooo many people that our wedding was the most elegant wedding they had ever been too. Hotel Baker is Read more...
We have been told by sooo many people that our wedding was the most elegant wedding they had ever been too. Hotel Baker is a historical hotel in downtown St. Charles, IL. It's right on the Fox River. They have a wonderful rose garden and "boat house" where we got married outside and had the coctail hour outside. Margaret was a dream to work with. Anything I asked for she provided. There were so many extra things she did, like beautifully setting up the placecard table with the vases and dishes I provided full of candy, and handing out "kiddie bags" to all the 10 and under kids at my wedding. The food was excellent. The service was impeccable and all with smiles. I would tell anyone looking to get married in an intimate, beautiful, "non-banquety" type of place to call Margaret. If the date you want isn't available, I'd change the date!!!

Laura Graziadei Read less
Services Used: Wedding Cake, Wedding Venue
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Sarah
Wedding:
7/3/2011
4.5/5.0
Hotel Baker was spectacular! The venue is gorgeous and full of character. We had our ceremony on the boathouse along the river, our cocktail reception in the rose garden, and the dinner reception in the rainbow room. Our guests were raving about the food and the beauty of the hotel. I had a dozen people tell me afterwards that our wedding was the best one they had ever been to. We couldn't have had a better time ourselves. We already have plans to go back and spend a weekend there for our 1 year anniversary.
Hotel Baker was spectacular! The venue is gorgeous and full of character. We had our ceremony on the boathouse along the Read more...
Hotel Baker was spectacular! The venue is gorgeous and full of character. We had our ceremony on the boathouse along the river, our cocktail reception in the rose garden, and the dinner reception in the rainbow room. Our guests were raving about the food and the beauty of the hotel. I had a dozen people tell me afterwards that our wedding was the best one they had ever been to. We couldn't have had a better time ourselves. We already have plans to go back and spend a weekend there for our 1 year anniversary. Read less
Services Used: Wedding Venue
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Sara
Wedding:
7/3/2010
4.1/5.0
I selected the Baker because it is unmatched when it comes to the beautiful interior and patio on the river. It was very expensive, probably one of the most expensive places I looked, but the venue itself was awesome. We got so many compliments on the food! The tasting before the wedding is also nice and we wouldn't not have change anything about the day, but we did feel like we were nickeled and dimed to death on some things...
I selected the Baker because it is unmatched when it comes to the beautiful interior and patio on the river. It was very Read more...
I selected the Baker because it is unmatched when it comes to the beautiful interior and patio on the river. It was very expensive, probably one of the most expensive places I looked, but the venue itself was awesome. We got so many compliments on the food! The tasting before the wedding is also nice and we wouldn't not have change anything about the day, but we did feel like we were nickeled and dimed to death on some things... Read less
Services Used: Wedding Venue
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Hollis
Wedding:
9/1/2013
4.0/5.0
Hotel Baker is a stunning and unique venue and we were thrilled to have our wedding there! The space is beautiful, the food delicious and the the service staff were so helpful and professional. Everyone at our wedding raved at the beautiful setting that perfectly matched our elegant wedding. Our planner was amazing too, going the extra mile to help us get the best deal and top selections. We had a few times when "management issues" came into play, but overall it was an incredibly beautiful and memorable location!
Hotel Baker is a stunning and unique venue and we were thrilled to have our wedding there! The space is beautiful, the Read more...
Hotel Baker is a stunning and unique venue and we were thrilled to have our wedding there! The space is beautiful, the food delicious and the the service staff were so helpful and professional. Everyone at our wedding raved at the beautiful setting that perfectly matched our elegant wedding. Our planner was amazing too, going the extra mile to help us get the best deal and top selections. We had a few times when "management issues" came into play, but overall it was an incredibly beautiful and memorable location! Read less
Services Used: Catering, Wedding Venue
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Stephanie
Wedding:
6/25/2011
3.7/5.0
The day of the wedding Hotel Baker was incredibly attentive. Our reception was beautiful and the food was great. The only negatives were that prior to one month before our wedding they would never get back to us about questions. I would e-mail them multiple times only to receive an answer to a question that I didn't ask. Furthermore, we seem to be missing some gifts from guests. Hotel Baker states they do not have any of them but we are going to have to ask our guests if they wrote checks and have them cancelled. More than not ok.
The day of the wedding Hotel Baker was incredibly attentive. Our reception was beautiful and the food was great. The only Read more...
The day of the wedding Hotel Baker was incredibly attentive. Our reception was beautiful and the food was great. The only negatives were that prior to one month before our wedding they would never get back to us about questions. I would e-mail them multiple times only to receive an answer to a question that I didn't ask. Furthermore, we seem to be missing some gifts from guests. Hotel Baker states they do not have any of them but we are going to have to ask our guests if they wrote checks and have them cancelled. More than not ok. Read less
Services Used: Catering, Wedding Venue
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ah-bs
Wedding:
8/6/2011
3.4/5.0
The hotel is as beautiful as everyone says. I have no complaint about that. Our ceremony was on the waterfront patio and reception in the waterfront room. Our main complaint is how late the dinner ran, 10:00 p.m., which left us very little time for dancing, etc. afterward. There were long delays between each course. Also the bar was not re-opened until an hour after it was scheduled to be and we as the bride and groom had to get up and ask for it to be re-opened when our guests were asking US how they could get a drink. We paid for 4 hours of open bar and only got 3 hours. When we asked the management for a refund, we were told it was our fault for delaying dinner because one of us had left our seat. We were very excited about having our wedding at Hotel Baker, but it left us with a bad feeling because they would not offer us any apology or refund for their errors.
The hotel is as beautiful as everyone says. I have no complaint about that. Our ceremony was on the waterfront patio and Read more...
The hotel is as beautiful as everyone says. I have no complaint about that. Our ceremony was on the waterfront patio and reception in the waterfront room. Our main complaint is how late the dinner ran, 10:00 p.m., which left us very little time for dancing, etc. afterward. There were long delays between each course. Also the bar was not re-opened until an hour after it was scheduled to be and we as the bride and groom had to get up and ask for it to be re-opened when our guests were asking US how they could get a drink. We paid for 4 hours of open bar and only got 3 hours. When we asked the management for a refund, we were told it was our fault for delaying dinner because one of us had left our seat. We were very excited about having our wedding at Hotel Baker, but it left us with a bad feeling because they would not offer us any apology or refund for their errors. Read less
Services Used: Wedding Venue
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Kelli
Wedding:
1/12/2013
3.0/5.0
I was overall displeased with Hotel Baker. I saw their winter wedding package online when searching for a venue and fell in love with the idea of a romantic candlelight ceremony (as advertised in package). When we signed the contract, the first planner seemed to really understand what we wanted. Unfortunately, she ended up leaving 6 months later. I found out when I emailed her and another planner email me back saying she was taking over our wedding. The second planner just never understood what we wanted. We wanted a dark, candlelight only ceremony and reception. We explained it over and over along with other aspects of the wedding. When the meals were decided I included a description of the option on the winter wedding package and she came back with a completely different salmon option that we didn't want. All in all, I don't think she read the winter wedding package that her hotel offered and what made me what to get married there in the first place. The worst part is that she was difficult. She didn't want to do what we wanted and fought us. We bought candleholders for the aisle and the front because that was supposed to be the only light other than the floor. They have an original 1920s light up dance floor that we wanted to be yellow and red for the ceremony and red for the reception. What we got was the lights in the room BARELY dimmed while I walked down the aisle which was just yellow. The rest of the ceremony they turned the lights all the way on and turned the floor off. The pictures of the ceremony remind me of exactly what I didn't want. When you're paying a lot for a venue and you explain your idea more than once, you should expect to get what you want. But that didn't happen. The reception was better. They turned the lights off and the floor was red. It may seem silly, but when you have an idea of what you want your wedding to be (and pay a lot of more for it) and that doesn't happen it is very disappointing.
I was overall displeased with Hotel Baker. I saw their winter wedding package online when searching for a venue and fell Read more...
I was overall displeased with Hotel Baker. I saw their winter wedding package online when searching for a venue and fell in love with the idea of a romantic candlelight ceremony (as advertised in package). When we signed the contract, the first planner seemed to really understand what we wanted. Unfortunately, she ended up leaving 6 months later. I found out when I emailed her and another planner email me back saying she was taking over our wedding. The second planner just never understood what we wanted. We wanted a dark, candlelight only ceremony and reception. We explained it over and over along with other aspects of the wedding. When the meals were decided I included a description of the option on the winter wedding package and she came back with a completely different salmon option that we didn't want. All in all, I don't think she read the winter wedding package that her hotel offered and what made me what to get married there in the first place. The worst part is that she was difficult. She didn't want to do what we wanted and fought us. We bought candleholders for the aisle and the front because that was supposed to be the only light other than the floor. They have an original 1920s light up dance floor that we wanted to be yellow and red for the ceremony and red for the reception. What we got was the lights in the room BARELY dimmed while I walked down the aisle which was just yellow. The rest of the ceremony they turned the lights all the way on and turned the floor off. The pictures of the ceremony remind me of exactly what I didn't want. When you're paying a lot for a venue and you explain your idea more than once, you should expect to get what you want. But that didn't happen. The reception was better. They turned the lights off and the floor was red. It may seem silly, but when you have an idea of what you want your wedding to be (and pay a lot of more for it) and that doesn't happen it is very disappointing. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
1.4/5.0
We had a beautiful wedding at Hotel Baker. If it were not for our amazing florist and wedding coordinator it would have been a disaster! Hotel Baker's staff and coordinators were not easy to contact, disorganized, and the front desk was awful. They really need to improve the overall management. It's a shame they are not more professional because the hotel is beautiful and we really did enjoy the vintage feel. Looking back our guests enjoyed the wedding and said it was beautiful. The memories we have are tainted with the confusion, mistakes, and poor communication from the Hotel staff. The AC also broke the day of our wedding and no one told us until after dinner when we were starting to dance! Their only solution was to turn off the dance floor to which I replied absolutely not! The dance floor was the primary reason we wanted to have our reception in the rainbow room. The guest rooms were large, and since our wedding, have been updated. Overall it was a fun vintage venue. It may have improved since our wedding? I would suggest having your own wedding planner to make sure everything goes as planned
We had a beautiful wedding at Hotel Baker. If it were not for our amazing florist and wedding coordinator it would have Read more...
We had a beautiful wedding at Hotel Baker. If it were not for our amazing florist and wedding coordinator it would have been a disaster! Hotel Baker's staff and coordinators were not easy to contact, disorganized, and the front desk was awful. They really need to improve the overall management. It's a shame they are not more professional because the hotel is beautiful and we really did enjoy the vintage feel. Looking back our guests enjoyed the wedding and said it was beautiful. The memories we have are tainted with the confusion, mistakes, and poor communication from the Hotel staff. The AC also broke the day of our wedding and no one told us until after dinner when we were starting to dance! Their only solution was to turn off the dance floor to which I replied absolutely not! The dance floor was the primary reason we wanted to have our reception in the rainbow room. The guest rooms were large, and since our wedding, have been updated. Overall it was a fun vintage venue. It may have improved since our wedding? I would suggest having your own wedding planner to make sure everything goes as planned Read less
Services Used: Wedding Venue
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ashley
Wedding:
10/8/2011
0.5/5.0
The Venue its self is too beautiful for words and my wedding was amazing with NO help from Hotel Baker. The only good from them was the bartender who was amazing, friendly and fun and the food. Other than that the Hotel is a nightmare, thank god I had great people surrounding me to keep me head from going to explode from them...1st off the catering manager is AWFUL everytime you try and contact her she is out of the office or on vacation, she would never give a call back or respond to an email unless I called several times. She never updated my contact info so was sending things to the wrong email so I missed the only food tasting they offered with the food selections, She lied to my mother and when my mom confronted her about it, was the last time she spoke to my mom, she would not even say hi to her at rehersal and kept walking away from her. When we were all checking out the morning after of course the front desk had issues with that too, in walks the catering manager, gave me an evil eye, didnt say hi or ask how the wedding was NOTHING and walking into the back. How is that for customer service. I had heard bad things about this place before but never thought it would happen to me, I guess I was wrong. From day one with these people it was terrible. The people at the front desk were awful, my mother in law didnt have a room even though i booked it 6 months in advance and then confirmed it 2 nights before the wedding.. 2 of my guest also didnt have rooms when they had confirmation numbers!! 3 members of my bridal party didnt get their rooms until 6 pm after the wedding started, I was supposed to have the penthouse ready for me to get ready in at 1pm it was not ready until almost 3pm and so i wasted an hour of my photographers time because no one was ready. the chair cover company came to pick up the linens and Hotel Baker gave them to someone else and could not track them down and as my mother was picking up left over stuff from the reception the manager of the hotel told the linen company that the mother of the bride had the linens last and must have done something with them. My mother over heard that and started arguing with them, she never had them it was an excuse to cover their butts. Once they have your money they don't have a care about your wedding it was blatantly obvious. When asking to speak to the hotel manager about all the issues they mysteriously were not there even though we had seen them minutes before behind the front desk, we were told they would call us back but im sure not, in my 2 years of planning received a call back 4 times. The front desk was very rude to my guests that were upset when they were told they didnt have rooms and the hotel was booked even though they had confirmation numbers for their reservation. They talked us into HAVING to pay 400$ for a valet service that wouldn't even pick up the guest in front of the hotel so they didn't know where to go for valet so NO ONE used it, even though they said there would be signs directing people. I was fuming with the whole situation. The hotel itself cost us over $23,000 and the service was AWFUL all around the board. The venue is beautiful, the bartender and waitstaff was great and very accommodating, the food wonderful the the poor service disgusted me for how much money people spend there and they would not resolve anything...don't let the beautiful place fool you, once they have your money they dont care how they treat you...
The Venue its self is too beautiful for words and my wedding was amazing with NO help from Hotel Baker. The only good from Read more...
The Venue its self is too beautiful for words and my wedding was amazing with NO help from Hotel Baker. The only good from them was the bartender who was amazing, friendly and fun and the food. Other than that the Hotel is a nightmare, thank god I had great people surrounding me to keep me head from going to explode from them...1st off the catering manager is AWFUL everytime you try and contact her she is out of the office or on vacation, she would never give a call back or respond to an email unless I called several times. She never updated my contact info so was sending things to the wrong email so I missed the only food tasting they offered with the food selections, She lied to my mother and when my mom confronted her about it, was the last time she spoke to my mom, she would not even say hi to her at rehersal and kept walking away from her. When we were all checking out the morning after of course the front desk had issues with that too, in walks the catering manager, gave me an evil eye, didnt say hi or ask how the wedding was NOTHING and walking into the back. How is that for customer service. I had heard bad things about this place before but never thought it would happen to me, I guess I was wrong. From day one with these people it was terrible. The people at the front desk were awful, my mother in law didnt have a room even though i booked it 6 months in advance and then confirmed it 2 nights before the wedding.. 2 of my guest also didnt have rooms when they had confirmation numbers!! 3 members of my bridal party didnt get their rooms until 6 pm after the wedding started, I was supposed to have the penthouse ready for me to get ready in at 1pm it was not ready until almost 3pm and so i wasted an hour of my photographers time because no one was ready. the chair cover company came to pick up the linens and Hotel Baker gave them to someone else and could not track them down and as my mother was picking up left over stuff from the reception the manager of the hotel told the linen company that the mother of the bride had the linens last and must have done something with them. My mother over heard that and started arguing with them, she never had them it was an excuse to cover their butts. Once they have your money they don't have a care about your wedding it was blatantly obvious. When asking to speak to the hotel manager about all the issues they mysteriously were not there even though we had seen them minutes before behind the front desk, we were told they would call us back but im sure not, in my 2 years of planning received a call back 4 times. The front desk was very rude to my guests that were upset when they were told they didnt have rooms and the hotel was booked even though they had confirmation numbers for their reservation. They talked us into HAVING to pay 400$ for a valet service that wouldn't even pick up the guest in front of the hotel so they didn't know where to go for valet so NO ONE used it, even though they said there would be signs directing people. I was fuming with the whole situation. The hotel itself cost us over $23,000 and the service was AWFUL all around the board. The venue is beautiful, the bartender and waitstaff was great and very accommodating, the food wonderful the the poor service disgusted me for how much money people spend there and they would not resolve anything...don't let the beautiful place fool you, once they have your money they dont care how they treat you... Read less
Services Used: Wedding Venue

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100 West Main Street, Saint Charles, IL 60174 See On Map
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