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Hotel Maya

Long Beach , CA
CONTACT US
CONTACT US

LOCATION

700 Queensway Drive
Long Beach, CA US 90802 (map)

PHONE

562-481-3897

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Hotel Maya offers beautiful waterside weddings with more than 20,000 sq. ft. of flexible indoor and outdoor event space. The Miramar ballroom which overlooks the Pacific Ocean and the... Read more
Hotel Maya offers beautiful waterside weddings with more than 20,000 sq. ft. of flexible indoor and outdoor event space. The Miramar ballroom which overlooks the Pacific Ocean and the downtown Long Beach skyline is ideal for receptions and gala social events of up to 200 guests, 300 guests in the Salon de Reyes Ballroom. The hotel’s outdoor wedding pavilion creates the perfect backdrop for any wedding ceremony with ocean & city views, lush palm trees, cozy fire pits, a tropical waterfall, and romantic views all on 11 acres of waterfront property.
Our cuisine is helmed by award-winning Executive Chef Victor Juarez. Creating a celebration of the coastal cuisines from Mexico and Latin America. All with a breathtaking waterfront setting, guests will enjoy relaxing indoor and open-air seating with modern Latin-inspired decor. Hotel Maya's Fuego Restuarant & Bar features the largest tequila selection in the region and some of the best handcrafted margaritas in the city - Perfect for your Rehearsal Dinner or Farewell Brunch! Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1969
When was your venue last renovated?
2011
Describe your venue:
Boat / Yacht, Hotel, Restaurant
Describe the style of your venue
Eclectic, Tropical, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
320
How many event spaces or rooms does your venue offer?
6
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
197
Number of suites
2
What is the minimum rental fee for your venue?
5000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
95
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
No
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
No
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.5
out of 5.0
4.6/5.0
4.2/5.0
4.6/5.0
4.7/5.0
4.7/5.0
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Sonia
Wedding:
8/31/2014
5.0/5.0
Crystal and Team were a pleasure to work with! Helped make my dream wedding a reality.

I didn't worry about a thing the day of my wedding and everything went perfect. Everyone raved about the delicious food and beautiful views.

Thank you Crystal and team at Hotel Maya for making our wedding day so special!
Crystal and Team were a pleasure to work with! Helped make my dream wedding a reality.

I didn't worry about a Read more...
Crystal and Team were a pleasure to work with! Helped make my dream wedding a reality.

I didn't worry about a thing the day of my wedding and everything went perfect. Everyone raved about the delicious food and beautiful views.

Thank you Crystal and team at Hotel Maya for making our wedding day so special! Read less
Services Used: Wedding Venue
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Jeanne
Wedding:
8/8/2014
5.0/5.0
Ceremony only - Our wedding was very simple and basic, we just wanted a beautiful, comfortable setting and that's exactly what we got. The price was much cheaper than I thought it would be, considering it is a Double tree Hotel. I liaised with Lisa Duncan for planning purposes and she was always quick to return emails and phone calls. The setup was just as we discussed and everything went beautifully. Our photographer said the hotel was a photographers dream because of all the different settings, textures, and designs that he could utilize in our pictures.
Ceremony only - Our wedding was very simple and basic, we just wanted a beautiful, comfortable setting and that's exactly Read more...
Ceremony only - Our wedding was very simple and basic, we just wanted a beautiful, comfortable setting and that's exactly what we got. The price was much cheaper than I thought it would be, considering it is a Double tree Hotel. I liaised with Lisa Duncan for planning purposes and she was always quick to return emails and phone calls. The setup was just as we discussed and everything went beautifully. Our photographer said the hotel was a photographers dream because of all the different settings, textures, and designs that he could utilize in our pictures. Read less
Services Used: Wedding Venue
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Denise
Wedding:
6/29/2014
5.0/5.0
My wife & I can't even BEGIN to say enough good things about Hotel Maya! We were married 06/29/14 @ the Maya hotel in Long Beach, CA. Their wedding planner, Linda bent over backwards to make sure all of our needs were met. She worked REALLY hard to make sure all of our wishes were fulfilled & even surprised us with some extra stuff we didnt even know we needed...like the "First Glance" & a quiet moment for just the 2 of us at a table with appetizers & champagne right after our ceremony. Linda made sure we had something blue for the ceremony, a detail we forgot & the ceremony was a Broadway meets baseball theme. She made sure my Dodger blue was prominent throughout the entire event & found creative ways to incorporate Broadway into everything. When we walked in for the grand entrance, she made sure the hotel had Dodger blue napkins on the tables being waved by our guests & our wedding party was waiting at the front saluting us with Dodger blue bats. Even our make-up artist wore a Dodger shirt. Linda even found us the greatest photographer! TRUST HER TASTE PEOPLE! SHE'LL NEVER DISAPPOINT YOU! LINDA DUPLAINE GRAY NOT ONLY KNOWS WHAT SHE'S DOING...BUT SHE KNOWS HOW TO MAKE IT BETTER!
My wife & I can't even BEGIN to say enough good things about Hotel Maya! We were married 06/29/14 @ the Maya hotel in Long Read more...
My wife & I can't even BEGIN to say enough good things about Hotel Maya! We were married 06/29/14 @ the Maya hotel in Long Beach, CA. Their wedding planner, Linda bent over backwards to make sure all of our needs were met. She worked REALLY hard to make sure all of our wishes were fulfilled & even surprised us with some extra stuff we didnt even know we needed...like the "First Glance" & a quiet moment for just the 2 of us at a table with appetizers & champagne right after our ceremony. Linda made sure we had something blue for the ceremony, a detail we forgot & the ceremony was a Broadway meets baseball theme. She made sure my Dodger blue was prominent throughout the entire event & found creative ways to incorporate Broadway into everything. When we walked in for the grand entrance, she made sure the hotel had Dodger blue napkins on the tables being waved by our guests & our wedding party was waiting at the front saluting us with Dodger blue bats. Even our make-up artist wore a Dodger shirt. Linda even found us the greatest photographer! TRUST HER TASTE PEOPLE! SHE'LL NEVER DISAPPOINT YOU! LINDA DUPLAINE GRAY NOT ONLY KNOWS WHAT SHE'S DOING...BUT SHE KNOWS HOW TO MAKE IT BETTER! Read less
Services Used: Wedding Venue
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Kelsey
Wedding:
5/31/2014
5.0/5.0
Hotel Maya is such a beautiful location. I always wanted to get married on the water, but most waterfront locations were way out of my budget. I was even a little hesitant with Hotel Maya at first being a little over my budget, but it was honestly SO worth it! They took care of so much for me that made the whole planning process so much easier. My coordinator that they assigned to me was amazing. Their food was some of the best my guests have ever had at a wedding. And the day of I really didn't have much to worry about because they handled everything. I can't tell you how many compliments I received about this venue. I am SO glad I made the decision to have my wedding here. It really was awesome.
Hotel Maya is such a beautiful location. I always wanted to get married on the water, but most waterfront locations were Read more...
Hotel Maya is such a beautiful location. I always wanted to get married on the water, but most waterfront locations were way out of my budget. I was even a little hesitant with Hotel Maya at first being a little over my budget, but it was honestly SO worth it! They took care of so much for me that made the whole planning process so much easier. My coordinator that they assigned to me was amazing. Their food was some of the best my guests have ever had at a wedding. And the day of I really didn't have much to worry about because they handled everything. I can't tell you how many compliments I received about this venue. I am SO glad I made the decision to have my wedding here. It really was awesome. Read less
Services Used: Wedding Venue
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Tony
Wedding:
3/23/2014
5.0/5.0
When my spouse and I started looking for a venue, we knew exactly what we wanted. We knew we wanted it to be in Downtown Long Beach because that's where our first kiss was, we knew that we wanted it to be at a hotel because it would make it so much easier for everyone traveling in (about 1/2 the guests), and we knew we wanted somewhere beautiful that would look amazing on the day of our wedding. When we found the Hotel Maya, we knew we found everything we were looking for.

From the beginning we were absolutely in love with this place. I started e-mail communication with them and they were awesome to deal with right away. I am a big e-mail person and I mostly communicated with Crystal Kelly Olivares, the Senior Catering Manager, and Stephanie Bondoc, the Senior Sales Manager. Both of them were awesome! Crystal was super friendly, helpful, and detailed, which I LOVE, and Stephanie was very helpful with setting up a room-block. An added element to all of this was that we would not be meeting any of these people or seeing this venue until the month of our wedding!

We are a same-sex couple but we live in Texas, so we knew this was going to have to be an out-of-state affair. I did extensive research on tons of wedding sites, on Yelp, everywhere, and knew that I was going to have to be really comfortable with all the decisions I made because we were not going to be able to travel out to California until 3/1/14, with our wedding just a few weeks later on 3/23/14. Throughout the entire process, both Crystal and Stephanie made us feel at ease and made sure that I was good with everything.

When the big day actually came, I was in awe of how beautiful everything was. Our outdoor ceremony site, The Jardin de Palmeras, was perfect, everything had been set up exactly as we had talked about. The upstairs reception room, MiraMar, was done to perfection, and the staff was amazing! Our wedding was perfect, in huge part due to the Maya. Thank you Maya staff for everything!
When my spouse and I started looking for a venue, we knew exactly what we wanted. We knew we wanted it to be in Downtown Read more...
When my spouse and I started looking for a venue, we knew exactly what we wanted. We knew we wanted it to be in Downtown Long Beach because that's where our first kiss was, we knew that we wanted it to be at a hotel because it would make it so much easier for everyone traveling in (about 1/2 the guests), and we knew we wanted somewhere beautiful that would look amazing on the day of our wedding. When we found the Hotel Maya, we knew we found everything we were looking for.

From the beginning we were absolutely in love with this place. I started e-mail communication with them and they were awesome to deal with right away. I am a big e-mail person and I mostly communicated with Crystal Kelly Olivares, the Senior Catering Manager, and Stephanie Bondoc, the Senior Sales Manager. Both of them were awesome! Crystal was super friendly, helpful, and detailed, which I LOVE, and Stephanie was very helpful with setting up a room-block. An added element to all of this was that we would not be meeting any of these people or seeing this venue until the month of our wedding!

We are a same-sex couple but we live in Texas, so we knew this was going to have to be an out-of-state affair. I did extensive research on tons of wedding sites, on Yelp, everywhere, and knew that I was going to have to be really comfortable with all the decisions I made because we were not going to be able to travel out to California until 3/1/14, with our wedding just a few weeks later on 3/23/14. Throughout the entire process, both Crystal and Stephanie made us feel at ease and made sure that I was good with everything.

When the big day actually came, I was in awe of how beautiful everything was. Our outdoor ceremony site, The Jardin de Palmeras, was perfect, everything had been set up exactly as we had talked about. The upstairs reception room, MiraMar, was done to perfection, and the staff was amazing! Our wedding was perfect, in huge part due to the Maya. Thank you Maya staff for everything! Read less
Services Used: Catering, Wedding Venue
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Stephanie
Wedding:
2/23/2014
5.0/5.0
I had the most magical wedding day and I owe a big part of that to this amazing venue. It was the wedding of my dreams. They were wonderful in helping make my big day so special. The location, decor etc of the hotel is so unique and stunning, the food is outstanding, the staff is fantastic. You can't go wrong by having your wedding here. It really is kind of a hidden gem. I had not heard of Hotel Maya before searching for wedding venues now I will be a regular there, for the amazing Sunday brunch, the great happy hour, or just to visit for the great rooms and location. Thank you to Kayse and all of the staff at the Maya for making our day wonderful!
I had the most magical wedding day and I owe a big part of that to this amazing venue. It was the wedding of my dreams. Read more...
I had the most magical wedding day and I owe a big part of that to this amazing venue. It was the wedding of my dreams. They were wonderful in helping make my big day so special. The location, decor etc of the hotel is so unique and stunning, the food is outstanding, the staff is fantastic. You can't go wrong by having your wedding here. It really is kind of a hidden gem. I had not heard of Hotel Maya before searching for wedding venues now I will be a regular there, for the amazing Sunday brunch, the great happy hour, or just to visit for the great rooms and location. Thank you to Kayse and all of the staff at the Maya for making our day wonderful! Read less
Services Used: Wedding Venue
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Marga
Wedding:
11/17/2013
5.0/5.0
EVERYONE at Hotel Maya is extremely helpful and friendly. My fiance (then) and I went to visit the hotel on a whim without an appointment. The front desk gave us all the information and the ballrooms to check out. We walked around the hotel ourselves and was helped by all the employees. When we walked into the Miramar ballroom, we knew this was the room we wanted. It was already nighttime so we saw the full effect of the lights from the downtown.

Crystal assisted us with the catering and Kayse with room reservations. We had a number of guests from out of town. Kayse is just amazing. She answered all my endless questions patiently and accommodated all my requests. Crystal was actually the catering manager of my friend's wedding at another venue. It's really funny how these things work out. She is professional and very helpful in helping us make our choices for the ceremony and reception. The only thing missed was an item from the package we had, the gobo light. But I can live without gobo lights at my wedding :)
I have to also say, the banquet captains and the reception staffs were just amazing. Everything went flawlessly!

The venues I chose were Playa at the Maya for ceremony and Miramar Ballroom for reception. Crystal mentioned to us about the Playa as an alternative for ceremony site (at that time they have not made it official yet). When we saw the man-made beach side overlooking the water, I wanted it!! It was a perfect and easy transition to the Esplanade for cocktail hour. The guests spent the hour watching sunset and enjoying delicious Hors D'Oeuvres.

All my guests couldn't stop commenting at how nice the venue is. I'm really glad we found Hotel Maya!
EVERYONE at Hotel Maya is extremely helpful and friendly. My fiance (then) and I went to visit the hotel on a whim without Read more...
EVERYONE at Hotel Maya is extremely helpful and friendly. My fiance (then) and I went to visit the hotel on a whim without an appointment. The front desk gave us all the information and the ballrooms to check out. We walked around the hotel ourselves and was helped by all the employees. When we walked into the Miramar ballroom, we knew this was the room we wanted. It was already nighttime so we saw the full effect of the lights from the downtown.

Crystal assisted us with the catering and Kayse with room reservations. We had a number of guests from out of town. Kayse is just amazing. She answered all my endless questions patiently and accommodated all my requests. Crystal was actually the catering manager of my friend's wedding at another venue. It's really funny how these things work out. She is professional and very helpful in helping us make our choices for the ceremony and reception. The only thing missed was an item from the package we had, the gobo light. But I can live without gobo lights at my wedding :)
I have to also say, the banquet captains and the reception staffs were just amazing. Everything went flawlessly!

The venues I chose were Playa at the Maya for ceremony and Miramar Ballroom for reception. Crystal mentioned to us about the Playa as an alternative for ceremony site (at that time they have not made it official yet). When we saw the man-made beach side overlooking the water, I wanted it!! It was a perfect and easy transition to the Esplanade for cocktail hour. The guests spent the hour watching sunset and enjoying delicious Hors D'Oeuvres.

All my guests couldn't stop commenting at how nice the venue is. I'm really glad we found Hotel Maya! Read less
Services Used: Wedding Venue
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Cary
Wedding:
11/16/2013
5.0/5.0
Crystal Kelly, catering, and Kayse Funez, room reservations, planned and organized the food, beverage, and room and board for our wedding guests at the beautiful Hotel Maya. The filet mignon at reception was perfect, according to the groom and guests. The rooms at the Maya are so colorful and spacious, and THE VIEW is spectacular. The brunch the next morning at The Fuego overlooking the Long Beach Harbor was delicious and beautifully displayed. At least five of my guests mentioned having their next event at the Hotel Maya. Nobody wanted to leave! Ha ha!

I sent countless emails to both Crystal and Kayse throughout the planning stages, and they were answered promptly and professionally by both. John and I appreciate their patience and kindness thoughout the whole process.

The Hotel Maya accommodated our beloved Rawley "The Ball" family dog to join us in our wedding and in our hotel room. For this, I appreciate the most.

I recommend the Hotel Maya for your event.

John, Cary, and Rawley LaTurno
Crystal Kelly, catering, and Kayse Funez, room reservations, planned and organized the food, beverage, and room and board Read more...
Crystal Kelly, catering, and Kayse Funez, room reservations, planned and organized the food, beverage, and room and board for our wedding guests at the beautiful Hotel Maya. The filet mignon at reception was perfect, according to the groom and guests. The rooms at the Maya are so colorful and spacious, and THE VIEW is spectacular. The brunch the next morning at The Fuego overlooking the Long Beach Harbor was delicious and beautifully displayed. At least five of my guests mentioned having their next event at the Hotel Maya. Nobody wanted to leave! Ha ha!

I sent countless emails to both Crystal and Kayse throughout the planning stages, and they were answered promptly and professionally by both. John and I appreciate their patience and kindness thoughout the whole process.

The Hotel Maya accommodated our beloved Rawley "The Ball" family dog to join us in our wedding and in our hotel room. For this, I appreciate the most.

I recommend the Hotel Maya for your event.

John, Cary, and Rawley LaTurno Read less
Services Used: Wedding Venue
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Alleigh
Wedding:
9/6/2013
5.0/5.0
Everything was PERFECT! Crystal Kelly did a AMAZING Job making me feel very Special
Everything was PERFECT! Crystal Kelly did a AMAZING Job making me feel very Special
Everything was PERFECT! Crystal Kelly did a AMAZING Job making me feel very Special Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My daughter got married at The Hotel Maya June 9th of this year. The Maya was very accommodating to us and all of our guests upon arrival and throughout our weekend stay! The wedding director was wonderful and all of the Staff were amazing. Also, thanks to the chefs at Fuego the food was a hit with all of our guests!

I would definitely recommend The Hotel Maya and Fuego.

And thank you Simona for making the process so easy for us! We enjoyed working with you.
My daughter got married at The Hotel Maya June 9th of this year. The Maya was very accommodating to us and all of our Read more...
My daughter got married at The Hotel Maya June 9th of this year. The Maya was very accommodating to us and all of our guests upon arrival and throughout our weekend stay! The wedding director was wonderful and all of the Staff were amazing. Also, thanks to the chefs at Fuego the food was a hit with all of our guests!

I would definitely recommend The Hotel Maya and Fuego.

And thank you Simona for making the process so easy for us! We enjoyed working with you. Read less
Services Used: Wedding Venue
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NerdyPeturdy
Wedding:
5/6/2012
5.0/5.0
WOW! I recommend this place to anyone getting married.

Eileen coordinated the wedding from the hotel catering staff. She was GREAT! She nice, so caring, and genuinely wanted us to have the best wedding possible. She thought of things I hadn't even considered! And I never once saw her frazzled or lose her cool. She has a wonderful and positive attitude, along with being great at her job.

My fiancé's (now husband) family and my family were both coming into Long Beach from out of town for our wedding. This can be a bit overwhelming, especially for the hotel. Even with the constant flood of questions being asked of the front desk, they staff was always friendly, and made sure we were getting the best advice.

The restaurant Fuego (which is DELICIOUS) was also really understanding and helpful about all the big groups we had come in to eat there. They helped us move tables around so everyone could sit together! So nice! Also, it is now one of my favorite restaurants in the Los Angeles area! I have never had a bad dish there.
WOW! I recommend this place to anyone getting married.

Eileen coordinated the wedding from the hotel catering Read more...
WOW! I recommend this place to anyone getting married.

Eileen coordinated the wedding from the hotel catering staff. She was GREAT! She nice, so caring, and genuinely wanted us to have the best wedding possible. She thought of things I hadn't even considered! And I never once saw her frazzled or lose her cool. She has a wonderful and positive attitude, along with being great at her job.

My fiancé's (now husband) family and my family were both coming into Long Beach from out of town for our wedding. This can be a bit overwhelming, especially for the hotel. Even with the constant flood of questions being asked of the front desk, they staff was always friendly, and made sure we were getting the best advice.

The restaurant Fuego (which is DELICIOUS) was also really understanding and helpful about all the big groups we had come in to eat there. They helped us move tables around so everyone could sit together! So nice! Also, it is now one of my favorite restaurants in the Los Angeles area! I have never had a bad dish there. Read less
Services Used: Wedding Venue
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Christina
Wedding:
5/5/2012
5.0/5.0
Eileen & her team was AMAZING!!! I did not have to worry about everything. If I had any questions her or someone on her staff would be there.

We met with Eileen a few times to review all the details for the wedding. One thing that I loved is we were having a Spanish theme wedding on cinco de mayo. We did not want the traditional wedding food. Eileen worked with her chef and was able to come up with a menu that blew us away. Everything was so good. Our guests still tell us how delicious it was all. We even did a late night snack of tacos & churros.

While the Bridal Party was busy taking pictures, the guests were enjoying pre reception. The staff was going to put some appetizers to the side for the bridal party. When we got to the area, there was none left. Eileen and her team jumped right on it and were able to provide food for the bridal party. Their staff even took our presents to our room so my husband and I did not have to worry about them.

We could not be more happy with everything. We stayed the night there and it was so peaceful. The next morning we went to brunch. So happy we were found Hotel Maya to have our wedding at.
Eileen & her team was AMAZING!!! I did not have to worry about everything. If I had any questions her or someone on her Read more...
Eileen & her team was AMAZING!!! I did not have to worry about everything. If I had any questions her or someone on her staff would be there.

We met with Eileen a few times to review all the details for the wedding. One thing that I loved is we were having a Spanish theme wedding on cinco de mayo. We did not want the traditional wedding food. Eileen worked with her chef and was able to come up with a menu that blew us away. Everything was so good. Our guests still tell us how delicious it was all. We even did a late night snack of tacos & churros.

While the Bridal Party was busy taking pictures, the guests were enjoying pre reception. The staff was going to put some appetizers to the side for the bridal party. When we got to the area, there was none left. Eileen and her team jumped right on it and were able to provide food for the bridal party. Their staff even took our presents to our room so my husband and I did not have to worry about them.

We could not be more happy with everything. We stayed the night there and it was so peaceful. The next morning we went to brunch. So happy we were found Hotel Maya to have our wedding at. Read less
Services Used: Wedding Venue
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The Dario
Wedding:
11/12/2011
5.0/5.0
Two words... Eileen Dinh... Get in touch with her and you won't have to worry about a thing. perfect night for the most important event of our lives, thanks to her.
Two words... Eileen Dinh... Get in touch with her and you won't have to worry about a thing. perfect night for the most Read more...
Two words... Eileen Dinh... Get in touch with her and you won't have to worry about a thing. perfect night for the most important event of our lives, thanks to her. Read less
Services Used: Wedding Venue
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SunnyNS8
Wedding:
5/15/2011
5.0/5.0
We recently had our wedding at this hotel and were very impressed with everything. We planned our wedding from a distance and we very happy with the way that everything came together in the end. The views are amazing and the event went great.
We recently had our wedding at this hotel and were very impressed with everything. We planned our wedding from a distance Read more...
We recently had our wedding at this hotel and were very impressed with everything. We planned our wedding from a distance and we very happy with the way that everything came together in the end. The views are amazing and the event went great. Read less
Services Used: Wedding Venue
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MuffinB
Wedding:
9/26/2009
5.0/5.0
We had a beautiful reception at the Miramar Ballroom at Hotel Maya. The view is priceless!
We had a beautiful reception at the Miramar Ballroom at Hotel Maya. The view is priceless!
We had a beautiful reception at the Miramar Ballroom at Hotel Maya. The view is priceless! Read less
Services Used: Wedding Venue
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Bill
Wedding:
3/1/2011
4.7/5.0
it is great, I like
it is great, I like
it is great, I like Read less
Services Used: Wedding Venue
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Toni & Jessica
Wedding:
8/17/2014
4.4/5.0
Our experience with the Hotel Maya was fantastic! Staff were helpful and attentive throughout the planning process and things went smoothly for the day of our wedding. Our guests RAVED about the views and the food. We were very satisfied. The hotel package included day of coordinator Stephanie and her assistant Holly. They were fantastic! So was our Banqueting person, Crystal.
Our experience with the Hotel Maya was fantastic! Staff were helpful and attentive throughout the planning process and Read more...
Our experience with the Hotel Maya was fantastic! Staff were helpful and attentive throughout the planning process and things went smoothly for the day of our wedding. Our guests RAVED about the views and the food. We were very satisfied. The hotel package included day of coordinator Stephanie and her assistant Holly. They were fantastic! So was our Banqueting person, Crystal. Read less
Services Used: Catering, Rehearsal Dinner, Wedding Venue
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Erin
Wedding:
8/6/2011
4.3/5.0
They were undergoing a change, they became a double tree hotel, and not a boutique hotel after I booked my wedding. My wedding coordinator changed a few times and the response time and attention to detail suffered because of it. Once everything was settled everything went smoothly and they were very professional with every step. I was extremely dissapointed the day of my wedding when after several follow ups and confirmed lists my coordinator claimed that she did not know who was having what dish (i spent all night doing this and sent it in a week before only for them to have me scramble on my wdding day to convince them that they had it), they found it and that turned out fine until I saw that everyone got potatoes instead of the delicious mushroom risotto with their steak- that was very dissapointing. Overall the Maya is gorgeous and the venue speaks for itself, the staff is nice and they made my day very special.
They were undergoing a change, they became a double tree hotel, and not a boutique hotel after I booked my wedding. My Read more...
They were undergoing a change, they became a double tree hotel, and not a boutique hotel after I booked my wedding. My wedding coordinator changed a few times and the response time and attention to detail suffered because of it. Once everything was settled everything went smoothly and they were very professional with every step. I was extremely dissapointed the day of my wedding when after several follow ups and confirmed lists my coordinator claimed that she did not know who was having what dish (i spent all night doing this and sent it in a week before only for them to have me scramble on my wdding day to convince them that they had it), they found it and that turned out fine until I saw that everyone got potatoes instead of the delicious mushroom risotto with their steak- that was very dissapointing. Overall the Maya is gorgeous and the venue speaks for itself, the staff is nice and they made my day very special. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.1/5.0
I recently had my wedding at the Hotel Maya in Long Beach and it was just fantastic! My husband and I were looking for the convenience of having a hotel wedding, but with a more modern feel. And thats exactly what we got.
The Hotel itself is gorgeous and its views are even more amazing. The food was amazing as well! I would definitely recommend a site visit for any couple looking to have a modern hotel wedding.
The staff was completely accommodating to my needs and desires leading up to my wedding date. The rooms were amazing, and all of my guests loved the hotel. I received nothing but praise for the location.
My only (and very small) complaint was that it was sometimes hard to get answers right away. I think being in NY while planning my destination wedding also made it more difficult. But in the end their services were amazing and everything went off without a hitch thanks so the hotel employees and my wedding planner.
I recently had my wedding at the Hotel Maya in Long Beach and it was just fantastic! My husband and I were looking for the Read more...
I recently had my wedding at the Hotel Maya in Long Beach and it was just fantastic! My husband and I were looking for the convenience of having a hotel wedding, but with a more modern feel. And thats exactly what we got.
The Hotel itself is gorgeous and its views are even more amazing. The food was amazing as well! I would definitely recommend a site visit for any couple looking to have a modern hotel wedding.
The staff was completely accommodating to my needs and desires leading up to my wedding date. The rooms were amazing, and all of my guests loved the hotel. I received nothing but praise for the location.
My only (and very small) complaint was that it was sometimes hard to get answers right away. I think being in NY while planning my destination wedding also made it more difficult. But in the end their services were amazing and everything went off without a hitch thanks so the hotel employees and my wedding planner. Read less
Services Used: Wedding Venue
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Megan
Wedding:
10/15/2010
4.1/5.0
This venue was the PERFECT venue!!!!!!!!! So gorgeous!!!! Except, it was very hard to get a hold of them when something needed to be done. Once you got a hold of them, they were responsive and very nice....but very difficult to communicate with until then. The venue was so beautiful, though, and if I had to do it all over again, I would still choose this hotel -- WOW! The food was AMAZING during the tasting, but not quite as good or consistent from guest to guest during the wedding. Not a big deal, though. So glad our wedding planner at At Your Door Events found this hotel and negotiated a deal we could afford here. Just be aware that communication will be challenging if you do choose this venue.
This venue was the PERFECT venue!!!!!!!!! So gorgeous!!!! Except, it was very hard to get a hold of them when something Read more...
This venue was the PERFECT venue!!!!!!!!! So gorgeous!!!! Except, it was very hard to get a hold of them when something needed to be done. Once you got a hold of them, they were responsive and very nice....but very difficult to communicate with until then. The venue was so beautiful, though, and if I had to do it all over again, I would still choose this hotel -- WOW! The food was AMAZING during the tasting, but not quite as good or consistent from guest to guest during the wedding. Not a big deal, though. So glad our wedding planner at At Your Door Events found this hotel and negotiated a deal we could afford here. Just be aware that communication will be challenging if you do choose this venue. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
3.9/5.0
Overall the venue and set up is perfect for a wedding and guests love the option of having a place to stay after. Most of my guests had never been to the newly renovated hotel and were pleasantly surprised once they got there. The hotel grounds are beautiful and very hip and modern. The flow of my wedding was awesome having our ceremony with the beautiful view and cocktail hour overlooking the view and then moving to the ballroom for a great reception. Also if you are looking for a reception that will go late this is the place to have your wedding! My main complaint is it can be difficult to get a hold of the sales and catering manager/director but if you are patient and or call a couple of times then they will finally get back to you. The rehearsal and day of they were very attentive and made sure everything went smoothly. I highly recommend hiring a day of coordinator if you are going to use the Hotel Maya.
Overall the venue and set up is perfect for a wedding and guests love the option of having a place to stay after. Most of Read more...
Overall the venue and set up is perfect for a wedding and guests love the option of having a place to stay after. Most of my guests had never been to the newly renovated hotel and were pleasantly surprised once they got there. The hotel grounds are beautiful and very hip and modern. The flow of my wedding was awesome having our ceremony with the beautiful view and cocktail hour overlooking the view and then moving to the ballroom for a great reception. Also if you are looking for a reception that will go late this is the place to have your wedding! My main complaint is it can be difficult to get a hold of the sales and catering manager/director but if you are patient and or call a couple of times then they will finally get back to you. The rehearsal and day of they were very attentive and made sure everything went smoothly. I highly recommend hiring a day of coordinator if you are going to use the Hotel Maya. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
3.6/5.0
The location was great, and overall I would say they were very nice, and very helpful.
The location was great, and overall I would say they were very nice, and very helpful.
The location was great, and overall I would say they were very nice, and very helpful. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
3.4/5.0
The venue was beautiful, we enjoyed every minute of our wedding. Event staff were very accommodating prior to full payment. The problem is that once full payment was made, certain agreements were not followed through with.
The venue was beautiful, we enjoyed every minute of our wedding. Event staff were very accommodating prior to full Read more...
The venue was beautiful, we enjoyed every minute of our wedding. Event staff were very accommodating prior to full payment. The problem is that once full payment was made, certain agreements were not followed through with. Read less
Services Used: Wedding Venue
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Bryce
Wedding:
12/21/2013
3.4/5.0
The venue and day of event was amazing. The problem Sergio and I had was with the managers and communication. Simona Mitroi (fled to a hotel somewhere to the east) was very poor with communication. She wouldn't return emails for weeks (we have all the proof), when she did, she would minimize any our our questions/concerns or problems we had, just said she's be so busy for the excuse. She would fail to answer questions asked of her specifically when we sent her the email a week or two earlier (big things like venue room changes, costs, struggled with flexibility with this, managers should have more autonomy to make some decisions on their own). By no means was my husband or I a Bridezilla, I just believe if you have questions, our catering person/manager should respond at least a couple of days after asked, not ignore. It was so bad at one point we wanted to call it off, only Linda our wedding coordinator greatly helped us with this. I know Maya managers were overwealmed with the high caseload back then, but that's not are fault. After Simona left, Kayse took over. Kayse struggled with returning emails and communicating, too, although she improved in the end finishing on a good note. The day of event was wonderful, just make sure you stay on top of them with requests, communication, emails. I would recommend but with caution.
The venue and day of event was amazing. The problem Sergio and I had was with the managers and communication. Simona Read more...
The venue and day of event was amazing. The problem Sergio and I had was with the managers and communication. Simona Mitroi (fled to a hotel somewhere to the east) was very poor with communication. She wouldn't return emails for weeks (we have all the proof), when she did, she would minimize any our our questions/concerns or problems we had, just said she's be so busy for the excuse. She would fail to answer questions asked of her specifically when we sent her the email a week or two earlier (big things like venue room changes, costs, struggled with flexibility with this, managers should have more autonomy to make some decisions on their own). By no means was my husband or I a Bridezilla, I just believe if you have questions, our catering person/manager should respond at least a couple of days after asked, not ignore. It was so bad at one point we wanted to call it off, only Linda our wedding coordinator greatly helped us with this. I know Maya managers were overwealmed with the high caseload back then, but that's not are fault. After Simona left, Kayse took over. Kayse struggled with returning emails and communicating, too, although she improved in the end finishing on a good note. The day of event was wonderful, just make sure you stay on top of them with requests, communication, emails. I would recommend but with caution. Read less
Services Used: Wedding Venue
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Shannon
Wedding:
2/22/2013
2.7/5.0
We chose the hotel maya to get married because the scene and backdrop for the ceremony and reception was BREATHTAKING! We did have a few issues with the wedding coordinator at the hotel. It took her a great amount of time to email us or call us back when we had questions. Another issued we had was when the reception was done, the dinner crew that was cleaning up started to throw away all our flower bouquets including mine! Thank goodness my MOH was there to grab it but some of my other bridesmaids didn't get to keep them. And the next morning when we went to go pick up our center pieces, they were gone and come to find out they were in another room being used for another event! We were very unhappy about that! But i would recommend this location if you want a spectacular view,
We chose the hotel maya to get married because the scene and backdrop for the ceremony and reception was BREATHTAKING! We Read more...
We chose the hotel maya to get married because the scene and backdrop for the ceremony and reception was BREATHTAKING! We did have a few issues with the wedding coordinator at the hotel. It took her a great amount of time to email us or call us back when we had questions. Another issued we had was when the reception was done, the dinner crew that was cleaning up started to throw away all our flower bouquets including mine! Thank goodness my MOH was there to grab it but some of my other bridesmaids didn't get to keep them. And the next morning when we went to go pick up our center pieces, they were gone and come to find out they were in another room being used for another event! We were very unhappy about that! But i would recommend this location if you want a spectacular view, Read less
Services Used: Wedding Venue

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700 Queensway Drive, Long Beach, CA 90802 See On Map
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