Quality of Service
Beware Of This Florist In San Francisco! Huong Phan (AKA HP Flowers) appeared to be nice and competent when I first met her, but in the end she was very irresponsible in delivering her own words. She was very unprofessional in handling and delivering my flowers on the day of my wedding. She was 1 hour late for my ceremony set-up which caused unnecessary stress and work for everyone in my bridal party. When she finally arrived, she was extremely slow to set up everything and she disappeared several times before completion. My special helpers ended up setting up the flowers for her in order to make up lost time because she was being very irresponsible. During the reception set-up, she was late again and she failed to set up on time again. My special helpers ended up picking her slack again. I totally regret having her as my florist and I wish I had signed with another florist instead. Although her flowers were nice, I still highly DO NOT recommend her to anyone!!! I was extremely disappointed in her! She almost ruined the timing of my ceremony and reception with her irresponsibility and failure to deliver/set up on time. She deserves a horrible D- in my grade book or 1/2 a star, but this system will only let me review 1 star at a time. You will have better luck with another florist!
Services Used: Flowers
Huong Phan (AKA HP Flowers) was very nice when I first met her, but in the end she was negligent. She was unprofessional in delivering and setting up my flowers on the day of my wedding. She was 1 hour late for my ceremony set-up which caused more stress and unnecessary work for my wedding party. My special helpers ended up helping her to set up the flowers in order to make up lost time that she had caused with her tardiness. During the reception set-up, she was late again and she failed to set up on time. My special helpers ended up doing her work again. Although her flowers were nice on that day and we received some compliments from our guests, I still highly do NOT recommend her to anyone! She almost delay the start time of my ceremony and reception with her failure to set up on time. Apparently, there was a misunderstanding from her end, but she should have asked me for clarification in the first place. After I complained to her that I was not satisfied with her lack of set-up, she refunded the service fee back to me.
Services Used: Flowers
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