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Hyatt Regency Lisle Near Naperville

Lisle , IL
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CONTACT US

LOCATION

Lisle, IL 60532 US (map)

PHONE

630-852-1234
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Hyatt Lisle is the perfect place to celebrate your special day. We have the services and amenities to make your wedding a dream come true. From bridal showers and rehearsal dinners, to... Read more
Hyatt Lisle is the perfect place to celebrate your special day. We have the services and amenities to make your wedding a dream come true. From bridal showers and rehearsal dinners, to your elegant reception and farewell breakfast, our attention to detail and our commitment to you make Hyatt Lisle the perfect place to celebrate this special time in your life.



The Pavilion



Our four-season White Pavilion is a perfect setting for Wedding Ceremonies and Receptions. For your intimate reception, we can seat up to 140 people. Ceremony seating is up to 240 people.



The Arbor Ballroom



This contemporary Ballroom is the perfect backdrop to create your dream Wedding, whether a formal affair or more casual event. Seating up to 240 guests for dinner and dancing. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
2
How many event spaces or rooms does your venue offer?
2
Describe your venue:
Ballroom, Banquet Hall, Hotel
Describe the style of your venue
Classic
What kind of settings are available?
Covered Outdoor, Indoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
300
What event services do you offer?
Accommodations, Bridal Suite, Cake, Clean Up, Event Planning, Lighting / Sound, Set Up
What food and beverage items are available?
Barware, China, Chocolate Fountain, Flatware, Glassware, Linens
What transportation and access is available?
Parking, Shuttle, Wheelchair Access

REVIEWS

3.9
out of 5.0
3.9/5.0
3.8/5.0
3.8/5.0
3.9/5.0
3.9/5.0
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C
Wedding:
4/9/2016
1.2/5.0
This review is exclusively to address the Hyatt Lisle as a wedding room block hotel (not as a wedding venue). My husband and I selected this hotel for our wedding room block because it is located immediately adjacent to the property of our wedding venue--the Morton Arboretum. We encouraged friends and family--including many locals--to take advantage of the room block simply for the shuttle service option.

We requested and confirmed our shuttle times with the hotel at the earliest possible date. Everything went fine for the shuttle drop offs before the ceremony. But when the time came for our first departing shuttle to arrive to ferry guests back to the hotel--11 pm, no shuttle came. The guests who were waiting are the types of guests who tend to take the earlier shuttles home--I'm talking about pregnant women, senior citizens and parents with young children. These people stood standing and waiting for almost a full hour. During this time, we attempted to call the Hyatt to find out what was happening. At about 11:10 we were told that there were multiple weddings happening that night and the shuttle would be there in 15 minutes. That didn't happen. The groom himself tried calling the hotel front desk numerous times and left voicemails because no one was picking up. My father--the Father of the bride--then took it upon himself to drive our elderly guests back to the hotel himself. My father dropped off three carloads of guests rather than continue to celebrate at his daughter's wedding reception. My groom was stuck making unanswered phone calls to the hotel for 30 minutes instead of celebrating at his wedding reception. It should go without saying that this was a complete and utter failure to meet expectations. Sadly for my family and our guests, what was otherwise a perfect night in our lives was marred by this experience.
This review is exclusively to address the Hyatt Lisle as a wedding room block hotel (not as a wedding venue). My husband Read more...
This review is exclusively to address the Hyatt Lisle as a wedding room block hotel (not as a wedding venue). My husband and I selected this hotel for our wedding room block because it is located immediately adjacent to the property of our wedding venue--the Morton Arboretum. We encouraged friends and family--including many locals--to take advantage of the room block simply for the shuttle service option.

We requested and confirmed our shuttle times with the hotel at the earliest possible date. Everything went fine for the shuttle drop offs before the ceremony. But when the time came for our first departing shuttle to arrive to ferry guests back to the hotel--11 pm, no shuttle came. The guests who were waiting are the types of guests who tend to take the earlier shuttles home--I'm talking about pregnant women, senior citizens and parents with young children. These people stood standing and waiting for almost a full hour. During this time, we attempted to call the Hyatt to find out what was happening. At about 11:10 we were told that there were multiple weddings happening that night and the shuttle would be there in 15 minutes. That didn't happen. The groom himself tried calling the hotel front desk numerous times and left voicemails because no one was picking up. My father--the Father of the bride--then took it upon himself to drive our elderly guests back to the hotel himself. My father dropped off three carloads of guests rather than continue to celebrate at his daughter's wedding reception. My groom was stuck making unanswered phone calls to the hotel for 30 minutes instead of celebrating at his wedding reception. It should go without saying that this was a complete and utter failure to meet expectations. Sadly for my family and our guests, what was otherwise a perfect night in our lives was marred by this experience. Read less
Services Used: Transportation, Unique Services
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Katy
Wedding:
10/3/2015
5.0/5.0
My family and I had a great experience working with everybody at the Hyatt in Lisle and our wedding turned out PERFECT. Erica the wedding planner was beyond helpful and extremely patient when dealing with my crazy family. She was welcoming and accommodating, and always got back to us in a timely manner. The room rate for our block of rooms was affordable, the best rate we came across when searching around. I trusted the kind and hardworking staff to receive and/or set up from my vendors which included DJ, flowers, and cake. The hotel let us drop off reception necessities the day before to then set up on the day of. I can't say it enough, but everything was perfect. My husband and I ended the night exhausted, then enterd our panoramic suite to a kind note and gift from Erica. The morning after the wedding the staff YET AGAIN surprised us with a private buffet for the guests that stayed the night at the hotel. We knew ahead of time there would be a breakfast, but the fact that we had a private room and buffet was an added bonus and surprise. I can't say enough great things about our experience and amazing wedding. I would definitely recommend having an event here!!
My family and I had a great experience working with everybody at the Hyatt in Lisle and our wedding turned out PERFECT. Read more...
My family and I had a great experience working with everybody at the Hyatt in Lisle and our wedding turned out PERFECT. Erica the wedding planner was beyond helpful and extremely patient when dealing with my crazy family. She was welcoming and accommodating, and always got back to us in a timely manner. The room rate for our block of rooms was affordable, the best rate we came across when searching around. I trusted the kind and hardworking staff to receive and/or set up from my vendors which included DJ, flowers, and cake. The hotel let us drop off reception necessities the day before to then set up on the day of. I can't say it enough, but everything was perfect. My husband and I ended the night exhausted, then enterd our panoramic suite to a kind note and gift from Erica. The morning after the wedding the staff YET AGAIN surprised us with a private buffet for the guests that stayed the night at the hotel. We knew ahead of time there would be a breakfast, but the fact that we had a private room and buffet was an added bonus and surprise. I can't say enough great things about our experience and amazing wedding. I would definitely recommend having an event here!! Read less
Services Used: Wedding Venue
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Jamie
Wedding:
6/5/2015
4.3/5.0
Pricing was a little high for the menu, but Erica was great in working with us to get to a more manageable package that fit our needs. The pavilion was a nice added bonus, and a BEAUTIFUL set up. The food was also delicious, and a very nice bar. Beautiful hotel as well.
Pricing was a little high for the menu, but Erica was great in working with us to get to a more manageable package that Read more...
Pricing was a little high for the menu, but Erica was great in working with us to get to a more manageable package that fit our needs. The pavilion was a nice added bonus, and a BEAUTIFUL set up. The food was also delicious, and a very nice bar. Beautiful hotel as well. Read less
Services Used: Rehearsal Dinner
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Anonymous
Wedding:
1+ year ago
0.5/5.0
Used Hyatt to accommodate all our guests. Hyatt is usually a pretty good brand, but this particular hotel is rather run down, and in serious need of renovation. We arrived with it raining outside, and the lobby and elevators were leaking! Rooms issued to our guests had "missed" housekeeping. Overall not a good experience.
Used Hyatt to accommodate all our guests. Hyatt is usually a pretty good brand, but this particular hotel is rather run Read more...
Used Hyatt to accommodate all our guests. Hyatt is usually a pretty good brand, but this particular hotel is rather run down, and in serious need of renovation. We arrived with it raining outside, and the lobby and elevators were leaking! Rooms issued to our guests had "missed" housekeeping. Overall not a good experience. Read less
Services Used: Transportation, Unique Services
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Rachel
Wedding:
12/13/2014
5.0/5.0
I can not say enough about the Hyatt in Lisle! First of all, if you are looking for a wedding coordinator that is fast to reply, caters to all of your needs, and listens patiently to all of your ideas- then look no further than Victoria! All we had to do was bring all of our ceremony/reception items and she set it all up like I had dreamed. Our guests are STILL talking about how great the food tasted and how beautiful everything was. The pavilion was a perfect ceremony space and was different than just having it in a ballroom. It was very convenient for our guests to attend the ceremony in the pavilion and then walk down the hall for the cocktail hour/reception. We were able to continue the time with our family and friends after the reception at the well stocked hotel bar and in the White Oak room. Definitely look into having your wedding here if you are looking for a reasonably priced venue that gives you everything you've wanted with an AWESOME coordinator. I couldn't be happier!
I can not say enough about the Hyatt in Lisle! First of all, if you are looking for a wedding coordinator that is fast to Read more...
I can not say enough about the Hyatt in Lisle! First of all, if you are looking for a wedding coordinator that is fast to reply, caters to all of your needs, and listens patiently to all of your ideas- then look no further than Victoria! All we had to do was bring all of our ceremony/reception items and she set it all up like I had dreamed. Our guests are STILL talking about how great the food tasted and how beautiful everything was. The pavilion was a perfect ceremony space and was different than just having it in a ballroom. It was very convenient for our guests to attend the ceremony in the pavilion and then walk down the hall for the cocktail hour/reception. We were able to continue the time with our family and friends after the reception at the well stocked hotel bar and in the White Oak room. Definitely look into having your wedding here if you are looking for a reasonably priced venue that gives you everything you've wanted with an AWESOME coordinator. I couldn't be happier! Read less
Services Used: Wedding Venue
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Jessica
Wedding:
6/28/2014
4.6/5.0
Overall, my experience with the Hyatt Lisle was AMAZING and would definitely recommend.

First of all, the place is gorgeous - there is a waterfall in the lobby! They only host one wedding reception at a time so the entire space is dedicated to your group. The cocktail area is open and beautiful, but it's nothing compared to how wonderful their ballroom is. We easily fit our 200 guests and there was space for more. My DJ and florist had worked with the Hyatt before and had nothing but good things to say about them and how well they work with vendors. The wedding coordinator there was absolutely incredible and I'm so glad I had her help the day of my wedding!

Secondly, the food was to die for. I had heard that their food was good, but I wasn't expecting how great it would be. Definitely get the chicken rice soup - I would have eaten that all night if I could! Even more than that, the wait staff were phenomenal. The waiter for our head table was very attentive and knowledgeable, and kept checking back with us to see if we needed anything. We ended up leaving halfway through dinner to walk around and visit all the tables, so he saved our dinner for us and even prepared it to-go so we could take it with us when we left that night!

The only problems we ran into were with the front desk staff. We had asked ahead of time for tall chairs and a full length mirror in the room where the bridal party was to get ready, and we were supposed to have this room from 8 am to 8 pm. We got to the room and nothing was there, it took multiple calls to the front desk to get what we needed. When we came back to the hotel after the wedding (5pm) they told us we had to move out of the room immediately. It wasn't that much of a hassle, but since it was my wedding day it was not something I wanted to deal with, and we had confirmed multiple times that we had the room until 8 pm. Overall only a hiccup in the day, but easily could have been avoided if they had been doing their jobs.
Overall, my experience with the Hyatt Lisle was AMAZING and would definitely recommend.

First of all, the place Read more...
Overall, my experience with the Hyatt Lisle was AMAZING and would definitely recommend.

First of all, the place is gorgeous - there is a waterfall in the lobby! They only host one wedding reception at a time so the entire space is dedicated to your group. The cocktail area is open and beautiful, but it's nothing compared to how wonderful their ballroom is. We easily fit our 200 guests and there was space for more. My DJ and florist had worked with the Hyatt before and had nothing but good things to say about them and how well they work with vendors. The wedding coordinator there was absolutely incredible and I'm so glad I had her help the day of my wedding!

Secondly, the food was to die for. I had heard that their food was good, but I wasn't expecting how great it would be. Definitely get the chicken rice soup - I would have eaten that all night if I could! Even more than that, the wait staff were phenomenal. The waiter for our head table was very attentive and knowledgeable, and kept checking back with us to see if we needed anything. We ended up leaving halfway through dinner to walk around and visit all the tables, so he saved our dinner for us and even prepared it to-go so we could take it with us when we left that night!

The only problems we ran into were with the front desk staff. We had asked ahead of time for tall chairs and a full length mirror in the room where the bridal party was to get ready, and we were supposed to have this room from 8 am to 8 pm. We got to the room and nothing was there, it took multiple calls to the front desk to get what we needed. When we came back to the hotel after the wedding (5pm) they told us we had to move out of the room immediately. It wasn't that much of a hassle, but since it was my wedding day it was not something I wanted to deal with, and we had confirmed multiple times that we had the room until 8 pm. Overall only a hiccup in the day, but easily could have been avoided if they had been doing their jobs. Read less
Services Used: Wedding Venue
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Private User
Wedding:
5/3/2014
5.0/5.0
I loved working with Hyatt Lisle. Our wedding coordinator was AMAZING. I had a lot of questions and she was always there when I called to answer them. She was also very quick to respond to my emails. Although she was not able to be there on the day of my wedding the two ladies that took over were AMAZING as well. I took over my box of stuff a couple of days before the wedding and just explained to them what I wanted and then on the day they had made my idea come come true and even more. Everything was set up perfectly and throughout the night they made sure that everything was going well and if I needed anything. They were wonderful to work with and I would highly recommend them. I also recommend having a reception at a hotel because then there is no concern about shuttles.
I loved working with Hyatt Lisle. Our wedding coordinator was AMAZING. I had a lot of questions and she was always there Read more...
I loved working with Hyatt Lisle. Our wedding coordinator was AMAZING. I had a lot of questions and she was always there when I called to answer them. She was also very quick to respond to my emails. Although she was not able to be there on the day of my wedding the two ladies that took over were AMAZING as well. I took over my box of stuff a couple of days before the wedding and just explained to them what I wanted and then on the day they had made my idea come come true and even more. Everything was set up perfectly and throughout the night they made sure that everything was going well and if I needed anything. They were wonderful to work with and I would highly recommend them. I also recommend having a reception at a hotel because then there is no concern about shuttles. Read less
Services Used: Wedding Venue
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Renee
Wedding:
10/26/2013
4.1/5.0
We worked with Brad the event coordinator. We actually ended up choosing this location because we loved Brad so much! Brad was AMAZING!! He was a true joy to work with. Some of the other vendors we used also knew of him and had similar feelings of admiration :) Part of the package deal is that the parents of the bride and groom get complimentary rooms at the hotel for the night of the reception. My mother actually needed booked a second room for my youngest brother. Well, the day of the wedding my husband ended up at the front desk for an hour with my sick step-father because the reservation for the free room for my mom and step-dad had been cancelled (I guess there was confusion because she booked another room). Because of this there were some planned photos that we were not able to do. The bridal sweet was spacious and clean and was equipped with snacks (cheese, crackers, and fruit). I did notice a berry that had some mold on it so the snacks were a dud. One of the bridesmaid's had a room on the first floor. Later in the night my husband pointed out an insect problem. There were a bunch of big black bugs on the curtains. The hotel was very accommodating in switching her room. But, Yuck! We had picked out Hors d'oeuvre to be butler passed during cocktail hour ... after we returned from our honeymoon we realized they were never served!! Obviously, it was not a big deal at the time since we didn't even notice but we were disappointed that this was something that was part of our contract that was not delivered. We also had some issues with the billing department there but that was handled appropriately as well. I would recommend Hyatt Lisle for your wedding! The ballroom is gorgeous!! The space for the cocktail hour is perfect! And the food was delicious!! All the things noted above really were small things and at the end of the day my husband and I both felt like day was absolutely perfect!! :)
We worked with Brad the event coordinator. We actually ended up choosing this location because we loved Brad so much! Brad Read more...
We worked with Brad the event coordinator. We actually ended up choosing this location because we loved Brad so much! Brad was AMAZING!! He was a true joy to work with. Some of the other vendors we used also knew of him and had similar feelings of admiration :) Part of the package deal is that the parents of the bride and groom get complimentary rooms at the hotel for the night of the reception. My mother actually needed booked a second room for my youngest brother. Well, the day of the wedding my husband ended up at the front desk for an hour with my sick step-father because the reservation for the free room for my mom and step-dad had been cancelled (I guess there was confusion because she booked another room). Because of this there were some planned photos that we were not able to do. The bridal sweet was spacious and clean and was equipped with snacks (cheese, crackers, and fruit). I did notice a berry that had some mold on it so the snacks were a dud. One of the bridesmaid's had a room on the first floor. Later in the night my husband pointed out an insect problem. There were a bunch of big black bugs on the curtains. The hotel was very accommodating in switching her room. But, Yuck! We had picked out Hors d'oeuvre to be butler passed during cocktail hour ... after we returned from our honeymoon we realized they were never served!! Obviously, it was not a big deal at the time since we didn't even notice but we were disappointed that this was something that was part of our contract that was not delivered. We also had some issues with the billing department there but that was handled appropriately as well. I would recommend Hyatt Lisle for your wedding! The ballroom is gorgeous!! The space for the cocktail hour is perfect! And the food was delicious!! All the things noted above really were small things and at the end of the day my husband and I both felt like day was absolutely perfect!! :) Read less
Services Used: Wedding Venue
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Meredith
Wedding:
10/5/2013
4.6/5.0
We had our wedding at the Hyatt in October 2013. We were thrilled and multiple people told us it was the best wedding they had been to! We decided to have our wedding at the Hyatt for a couple of reasons. First and foremost, Brad was absolutely amazing. He was professional, responsive, and tailored the wedding to our needs. I honestly don't think we would have had the same experience without him. We also wanted to have our wedding reception at a hotel to make it easier for our guests. The rooms are nice, clean, and spacious. Our guests received their welcome bags easily and we had no complaints about check-in.

We had both our rehearsal, reception, and gift opening breakfast at the Hyatt, and the food was great. We had passed h'ors d'oeurves, dinner, and late night snacks. The open bar also served decent alcohol (no Skol vodka here). The table runners, chair covers, and napkins all looked gorgeous, as well.

One more thing, the entire staff that worked our wedding weekend was AMAZING! Pablo even saved our dinner (that my husband and I didn't get a chance to eat), refrigerated, and gave it to us to take home the next day. They packaged our champagne flutes, cake cutting knives/server, etc and were so accommodating to everyone. Honestly, the Hyatt really stepped it up and made our day great!
We had our wedding at the Hyatt in October 2013. We were thrilled and multiple people told us it was the best wedding they Read more...
We had our wedding at the Hyatt in October 2013. We were thrilled and multiple people told us it was the best wedding they had been to! We decided to have our wedding at the Hyatt for a couple of reasons. First and foremost, Brad was absolutely amazing. He was professional, responsive, and tailored the wedding to our needs. I honestly don't think we would have had the same experience without him. We also wanted to have our wedding reception at a hotel to make it easier for our guests. The rooms are nice, clean, and spacious. Our guests received their welcome bags easily and we had no complaints about check-in.

We had both our rehearsal, reception, and gift opening breakfast at the Hyatt, and the food was great. We had passed h'ors d'oeurves, dinner, and late night snacks. The open bar also served decent alcohol (no Skol vodka here). The table runners, chair covers, and napkins all looked gorgeous, as well.

One more thing, the entire staff that worked our wedding weekend was AMAZING! Pablo even saved our dinner (that my husband and I didn't get a chance to eat), refrigerated, and gave it to us to take home the next day. They packaged our champagne flutes, cake cutting knives/server, etc and were so accommodating to everyone. Honestly, the Hyatt really stepped it up and made our day great! Read less
Services Used: Wedding Venue
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Dpods
Wedding:
7/8/2013
5.0/5.0
We used the Hyatt Lisle for our guests to stay at for the weekend of our wedding. The Hyatt was fantastic to work with, they made it so easy for our guest to make reservations without any problem. The room blocks that they put in place for us were perfect, we didn't run out of rooms and everyone couldn't be happier. We also used the Hyatt for our luncheon on the day of the wedding prior to going to our ceremony and reception. Their food was excellent at the Chatfield's Restaurant located inside the Hyatt Lisle. Very nice lobby and lounge area, I highly recommend the Hyatt Lisle.
We used the Hyatt Lisle for our guests to stay at for the weekend of our wedding. The Hyatt was fantastic to work with, Read more...
We used the Hyatt Lisle for our guests to stay at for the weekend of our wedding. The Hyatt was fantastic to work with, they made it so easy for our guest to make reservations without any problem. The room blocks that they put in place for us were perfect, we didn't run out of rooms and everyone couldn't be happier. We also used the Hyatt for our luncheon on the day of the wedding prior to going to our ceremony and reception. Their food was excellent at the Chatfield's Restaurant located inside the Hyatt Lisle. Very nice lobby and lounge area, I highly recommend the Hyatt Lisle. Read less
Services Used: Unique Services

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Lisle, IL 60532 See On Map
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