130x130_sq_1396895690026-20-03-49-03-20-03-49-ds2557

Hyatt Regency Newport Hotel & Spa

Newport , RI
CONTACT US
CONTACT US

LOCATION

1 Goat Island
Newport, RI US 02840 (map)

PHONE

401-851-1234

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Situated on Goat Island in Newport, our resort-style property offers an all-encompassing wedding experience. Our location boasts unobstructed views of Narragansett Bay, Newport Harbor... Read more
Situated on Goat Island in Newport, our resort-style property offers an all-encompassing wedding experience. Our location boasts unobstructed views of Narragansett Bay, Newport Harbor and the iconic Newport Bridge, creating the quintessential coastal New England setting. You and your guests can enjoy our indoor pool and outdoor salt water pool, full-service Stillwater Spa and salon, Activities Department, our seasonal outdoor restaurant and bar, indoor restaurant and lobby lounge. From your rehearsal dinner, to your ceremony, reception or post-wedding brunch; let the Hyatt Regency Newport Hotel & Spa be the perfect backdrop to all your wedding celebrations. To speak to one of our wedding professionals, please call us at 401.851.3378. Read less

PHOTOS

130x130_sq_1396896391194-sarazarrellaphotography2
130x130_sq_1396896307024-20-03-49-03-20-03-49-ds2557
130x130_sq_1396896251987-adesso05
130x130_sq_1396896104198-sarazarrellaphotography3
130x130_sq_1396896191922-adesso06
130x130_sq_1331744738930-hyattregencynewportroseislandballroom
130x130_sq_1396895927239-sarazarrellaphotography0
130x130_sq_1396895989793-sarazarrellaphotography3
130x130_sq_1396896433014-sarazarrellaphotography2
130x130_sq_1396896289474-17-51-22-03-17-51-22-ds2548
130x130_sq_1396896462563-michael-coughlin
130x130_sq_1396896474026-michael-coughlin
130x130_sq_1396896334273-21-09-24-03-21-09-24-ds1653
130x130_sq_1396896448606-michael-coughlin
130x130_sq_1398715522478-sarazarrellaphotography61smalle
130x130_sq_1398715526287-sara-zarrella-photography0030smalle
130x130_sq_1398715532152-sara-zarrella-photography0025smalle
130x130_sq_1398715917316-sarazarrellaphotography44smalle
130x130_sq_1331744586354-hyattregencynewportadirdondackchairs
130x130_sq_1331744677772-hyattregencynewportpool
130x130_sq_1398714941159-sarazarrellaphotography0
130x130_sq_1331744853598-hyattregencynewportbilevelsuitelivingroom
130x130_sq_1331744660143-hyattregencynewportpineapplesonthebay
130x130_sq_1331744759084-hyattregencynewportroseislandballroomdeck
130x130_sq_1331744822798-hyattregencynewportstillwaterspa2
130x130_sq_1331744809396-hyattregencynewportstillwaterspa
130x130_sq_1331744838169-hyattregencynewportkingroomview
130x130_sq_1331744698479-hyattregencynewportpooldusk
130x130_sq_1331744622190-hyattregencynewportdusk
130x130_sq_1398713766348-600x6001331744638767-hyattregencynewportoutdoorfir
130x130_sq_1398714162849-sarazarrellaphotography60smalle
130x130_sq_1398714323176-sarazarrellaphotography14smalle

INFO FOR WEDDING VENUE

When was your venue built?
1980
When was your venue last renovated?
2009
Describe your venue:
Hotel
Describe the style of your venue
Classic / Traditional, Nautical, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
400
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
257
Number of suites
19
What is the minimum rental fee for your venue?
12000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
120
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
Yes

INFO FOR REHEARSAL DINNER

When was your venue built?
1980
When was your venue last renovated?
2009
Describe your venue:
Hotel
Describe the style of your venue
Classic / Traditional, Nautical, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
3
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
257
Number of suites
19
What is the minimum rental fee for your venue?
12000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
120
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house, Outside vendors welcome
Is transportation included in the minimum rental fee?
No
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.6/5.0
Sort by
Default-vendor-profile-pic
stacey
Wedding:
9/12/2014
5.0/5.0
I had my wedding at the Hyatt in Newport, RI in September. I just wanted to say it was an awesome wedding!!! Planning the wedding from start to finish was made so easily with staff at the Hyatt. I want to than Kirby, Anne, Kendall and the entire staff at the Hyatt. The staff was so welcoming and helpful. The food was delicious at the restaurant Windward Restaurant and at the wedding. My guests loved the food!!!
The wedding ceremony was outside by the lighthouse, we loved the location. Beautiful for pictures!!!
We had an awesome sunset for cocktail hour and it was nice for us and our guests to be able to relax on the outdoor deck and look at the ocean.
The reception was in the Rose Island Ballroom. It was just the right size for the amount of people we invited. The staff at the reception was very attentive to everyone!!
I would recommend the Hyatt to anyone who would like to have a wedding in Newport, RI.
I had my wedding at the Hyatt in Newport, RI in September. I just wanted to say it was an awesome wedding!!! Planning the Read more...
I had my wedding at the Hyatt in Newport, RI in September. I just wanted to say it was an awesome wedding!!! Planning the wedding from start to finish was made so easily with staff at the Hyatt. I want to than Kirby, Anne, Kendall and the entire staff at the Hyatt. The staff was so welcoming and helpful. The food was delicious at the restaurant Windward Restaurant and at the wedding. My guests loved the food!!!
The wedding ceremony was outside by the lighthouse, we loved the location. Beautiful for pictures!!!
We had an awesome sunset for cocktail hour and it was nice for us and our guests to be able to relax on the outdoor deck and look at the ocean.
The reception was in the Rose Island Ballroom. It was just the right size for the amount of people we invited. The staff at the reception was very attentive to everyone!!
I would recommend the Hyatt to anyone who would like to have a wedding in Newport, RI. Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default-vendor-profile-pic
Kerianne
Wedding:
8/2/2014
5.0/5.0
We were married at the Hyatt on 8/2/14. It was pouring rain most of the day but that didn't stop the Hyatt from making our wedding absolutely perfect! Our wedding coordinator Kirby was the absolute BEST. From our first meeting until our wedding day she was so great to work with. Always promptly responding to calls and emails. The service was outstanding, the staff always made sure the bride, groom and our parents had whatever we needed at all times. The room was gorgeous! Our guests have not stopped raving about the food, it was so delicious. My husband and I did not get to eat much during the reception but the Hyatt put two hot meals in our hotel room for us to eat after the wedding was over. It was perfect.

I would recommend the Hyatt to anyone for their wedding venue. It is an all around 5 star venue with the best staff!
We were married at the Hyatt on 8/2/14. It was pouring rain most of the day but that didn't stop the Hyatt from making our Read more...
We were married at the Hyatt on 8/2/14. It was pouring rain most of the day but that didn't stop the Hyatt from making our wedding absolutely perfect! Our wedding coordinator Kirby was the absolute BEST. From our first meeting until our wedding day she was so great to work with. Always promptly responding to calls and emails. The service was outstanding, the staff always made sure the bride, groom and our parents had whatever we needed at all times. The room was gorgeous! Our guests have not stopped raving about the food, it was so delicious. My husband and I did not get to eat much during the reception but the Hyatt put two hot meals in our hotel room for us to eat after the wedding was over. It was perfect.

I would recommend the Hyatt to anyone for their wedding venue. It is an all around 5 star venue with the best staff! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
danielle
Wedding:
7/6/2014
5.0/5.0
The Hyatt and its staff was amazing! We had an awesome time. From start to finish, the staff was friendly, courteous and extremely helpful.
The Hyatt and its staff was amazing! We had an awesome time. From start to finish, the staff was friendly, courteous and Read more...
The Hyatt and its staff was amazing! We had an awesome time. From start to finish, the staff was friendly, courteous and extremely helpful. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
paul
Wedding:
7/4/2014
5.0/5.0
If you want your wedding to be memorable, fun and enjoyable you need to go to Hyatt in Newport. It is a day we will remember forever. All we heard from guests was how great the food was, how amazing the staff was and how much fun they had. Kirby, Kendall and Ella were a dream team to work with.
If you want your wedding to be memorable, fun and enjoyable you need to go to Hyatt in Newport. It is a day we will Read more...
If you want your wedding to be memorable, fun and enjoyable you need to go to Hyatt in Newport. It is a day we will remember forever. All we heard from guests was how great the food was, how amazing the staff was and how much fun they had. Kirby, Kendall and Ella were a dream team to work with. Read less
Services Used: Wedding Cake, Catering, Wedding Planning, Wedding Venue
Default-vendor-profile-pic
Private User
Wedding:
6/14/2014
5.0/5.0
Our wedding at the Hyatt was amazing and memorable!! Our guests keep ranting and raving about how it was the best wedding they have ever been to because of the food, friendly staff, atmosphere, and the breathtaking views. Kirby and Carl (our Captain) were such a pleasure to work with. From the moment we saw the venue, my husband and I knew the Hyatt was for us. Kirby was extremely thorough and prompt. She always responded to me within a few days. The weeks coming up to the wedding she was always available and helpful. The day of our wedding, everything was perfect. The staff did a great job with creating my vision and I wouldn’t have changed anything. The food was phenomenal and the view was spectacular. The only compliant I had was that not everyone, including myself, were able to eat or finish our meals due to the wait staff clearing the tables; however I would not put the blame on the staff as our guests were either too busy dancing or outside!
Our wedding at the Hyatt was amazing and memorable!! Our guests keep ranting and raving about how it was the best wedding Read more...
Our wedding at the Hyatt was amazing and memorable!! Our guests keep ranting and raving about how it was the best wedding they have ever been to because of the food, friendly staff, atmosphere, and the breathtaking views. Kirby and Carl (our Captain) were such a pleasure to work with. From the moment we saw the venue, my husband and I knew the Hyatt was for us. Kirby was extremely thorough and prompt. She always responded to me within a few days. The weeks coming up to the wedding she was always available and helpful. The day of our wedding, everything was perfect. The staff did a great job with creating my vision and I wouldn’t have changed anything. The food was phenomenal and the view was spectacular. The only compliant I had was that not everyone, including myself, were able to eat or finish our meals due to the wait staff clearing the tables; however I would not put the blame on the staff as our guests were either too busy dancing or outside! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Julie
Wedding:
6/6/2014
5.0/5.0
Our wedding at the Hyatt was amazing!!! This is the perfect venue for a wedding, all of our guests enjoyed their stay. The staff did a wonderful job assisting us throughout the wedding process. Kirby, was amazing we are so thankful we were able to work with her! We could not have asked for a more perfect wedding day.
Our wedding at the Hyatt was amazing!!! This is the perfect venue for a wedding, all of our guests enjoyed their stay. The Read more...
Our wedding at the Hyatt was amazing!!! This is the perfect venue for a wedding, all of our guests enjoyed their stay. The staff did a wonderful job assisting us throughout the wedding process. Kirby, was amazing we are so thankful we were able to work with her! We could not have asked for a more perfect wedding day. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
We worked with Kirby to plan our wedding, and Matt was the Captain, and we loved both of them. It was the PERFECT day! We planned the whole thing in about 6 months, and I couldn't have asked for a more fun wedding. Everything was so easy and ran smoothly, and they treated us like royalty. I wish I could do it all again!
We worked with Kirby to plan our wedding, and Matt was the Captain, and we loved both of them. It was the PERFECT day! We Read more...
We worked with Kirby to plan our wedding, and Matt was the Captain, and we loved both of them. It was the PERFECT day! We planned the whole thing in about 6 months, and I couldn't have asked for a more fun wedding. Everything was so easy and ran smoothly, and they treated us like royalty. I wish I could do it all again! Read less
Services Used: Catering, Wedding Planning, Wedding Venue
Default-vendor-profile-pic
FALLYNNE
Wedding:
4/19/2014
5.0/5.0
Loved this place. The first thing that caught my attention about the Hyatt was the lighthouse on site. I love lighthouses, and after visiting the venue I fell in love with the grounds, from the ocean scenery, the bridge, and the flexibility of the staff to accommodate the needs of the customers. The time leading up to the wedding day (from the day we signed the contract to the day after the wedding) they were there, helping anyway they could, and always there. They offered help and helped ease any concerns or stress. They worked with us to make it the best day possible. We had someone with us throughout the entire planning process and the day of. They even helped bring all the personal items to our room at the end of the night. They got to know us. Our team were, like friends: they seemed excited for my husband and I, which made the experience better. Imagine a team of people helping plan your wedding day, one of the biggest days of your life, and they are just as excited and care about the details and perfection of the day.
My friends and family have not stopped talking about how great the place was, how beautiful it was, how delicious the food was, the staff were on point, and the day was amazing.
I am a vegetarian with a severe gluten allergy and my mother has Celiac disease, as well as my husband's aunt, the Hyatt staff were highly concerned in making sure everyone could eat and had a delicious meal without health issues. They even helped organized a gluten free cake. I was able to cut and eat my wedding cake, which was a big deal to me.
I could go on and on about the Hyatt Regency on Goat Island in Newport.. The quality is well worth it, and might I say for Newport what you get is beyond what other venues offer for the price. If you want a beautiful place on the water with a scenery, great staff, amazing food, and a great wedding, consider the Hyatt and ask for Kendall shes the best!
Loved this place. The first thing that caught my attention about the Hyatt was the lighthouse on site. I love lighthouses, Read more...
Loved this place. The first thing that caught my attention about the Hyatt was the lighthouse on site. I love lighthouses, and after visiting the venue I fell in love with the grounds, from the ocean scenery, the bridge, and the flexibility of the staff to accommodate the needs of the customers. The time leading up to the wedding day (from the day we signed the contract to the day after the wedding) they were there, helping anyway they could, and always there. They offered help and helped ease any concerns or stress. They worked with us to make it the best day possible. We had someone with us throughout the entire planning process and the day of. They even helped bring all the personal items to our room at the end of the night. They got to know us. Our team were, like friends: they seemed excited for my husband and I, which made the experience better. Imagine a team of people helping plan your wedding day, one of the biggest days of your life, and they are just as excited and care about the details and perfection of the day.
My friends and family have not stopped talking about how great the place was, how beautiful it was, how delicious the food was, the staff were on point, and the day was amazing.
I am a vegetarian with a severe gluten allergy and my mother has Celiac disease, as well as my husband's aunt, the Hyatt staff were highly concerned in making sure everyone could eat and had a delicious meal without health issues. They even helped organized a gluten free cake. I was able to cut and eat my wedding cake, which was a big deal to me.
I could go on and on about the Hyatt Regency on Goat Island in Newport.. The quality is well worth it, and might I say for Newport what you get is beyond what other venues offer for the price. If you want a beautiful place on the water with a scenery, great staff, amazing food, and a great wedding, consider the Hyatt and ask for Kendall shes the best! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
I held my son and new daughter in law's brunch the day after their wedding here. It was beyond my expectations and flawless! The food was plentiful, hot and fresh. The tables were set beautifully and the centerpieces from the night before looked elegant. I would not hesitate to cater any affair large or small with Kirby Conheeny. She is professional, knowledgeable and a pleasure to work with. The staff that worked the brunch were attentive and very polite. I would give the entire experience 5 stars!!! FYI, They prepared the crispiest tater tots on the planet and my guests left smiling!
I held my son and new daughter in law's brunch the day after their wedding here. It was beyond my expectations and Read more...
I held my son and new daughter in law's brunch the day after their wedding here. It was beyond my expectations and flawless! The food was plentiful, hot and fresh. The tables were set beautifully and the centerpieces from the night before looked elegant. I would not hesitate to cater any affair large or small with Kirby Conheeny. She is professional, knowledgeable and a pleasure to work with. The staff that worked the brunch were attentive and very polite. I would give the entire experience 5 stars!!! FYI, They prepared the crispiest tater tots on the planet and my guests left smiling! Read less
Services Used: Catering
Default-vendor-profile-pic
Erin
Wedding:
10/19/2013
5.0/5.0
We recently held our wedding at the Hyatt Newport Hotel, and we cannot say enough good things about the venue, the staff, the location, the food and the entire experience. In particular, our event manager Steven James was beyond extraordinary. I think it is very rare in a business like Steven's where he manages countless weddings each year to find someone who makes you feel like your wedding is the only wedding he is working on, and he did just that. Steven went above and beyond to help us plan our perfect day, and the entire venue did not disappoint. He made planning fun with helpful suggestions, his availability, and general excitement for his job. Steven's enthusiasm was one of the main reasons we chose the Hyatt. We held a "wedding weekend" at the Hyatt with a large room block for our out of town guests, a bridal luncheon at the Hotel restaurant, and our actual ceremony and reception. The venue alone is surrounded by gorgeous views of the bay with a serene setting at the lighthouse for the ceremony. The Rose Ballroom and adjacent deck were the perfect place for our reception. Our guests continue to rave about the food including our cocktail hour raw bar. The food is not at all mass produced for a big event...it was delicious, and the Hyatt offers ton of options. They had no issue dealing with allergies for some of our guests. We researched several venues for the wedding, and without comprising anything, the Hyatt was a great value for the area. Steven went out of his way accommodate us on our wedding day from arranging food to be sent up to the suites to helping us "not be seen" by our guests before the ceremony every little detail was planned out. The Hyatt has a longer window of time for your actual reception than most! We would recommend the Hyatt and specifically Steven James to anyone looking to have a fantastic, fun, beautiful, stress free wedding in Newport. You cannot go wrong!
We recently held our wedding at the Hyatt Newport Hotel, and we cannot say enough good things about the venue, the staff, Read more...
We recently held our wedding at the Hyatt Newport Hotel, and we cannot say enough good things about the venue, the staff, the location, the food and the entire experience. In particular, our event manager Steven James was beyond extraordinary. I think it is very rare in a business like Steven's where he manages countless weddings each year to find someone who makes you feel like your wedding is the only wedding he is working on, and he did just that. Steven went above and beyond to help us plan our perfect day, and the entire venue did not disappoint. He made planning fun with helpful suggestions, his availability, and general excitement for his job. Steven's enthusiasm was one of the main reasons we chose the Hyatt. We held a "wedding weekend" at the Hyatt with a large room block for our out of town guests, a bridal luncheon at the Hotel restaurant, and our actual ceremony and reception. The venue alone is surrounded by gorgeous views of the bay with a serene setting at the lighthouse for the ceremony. The Rose Ballroom and adjacent deck were the perfect place for our reception. Our guests continue to rave about the food including our cocktail hour raw bar. The food is not at all mass produced for a big event...it was delicious, and the Hyatt offers ton of options. They had no issue dealing with allergies for some of our guests. We researched several venues for the wedding, and without comprising anything, the Hyatt was a great value for the area. Steven went out of his way accommodate us on our wedding day from arranging food to be sent up to the suites to helping us "not be seen" by our guests before the ceremony every little detail was planned out. The Hyatt has a longer window of time for your actual reception than most! We would recommend the Hyatt and specifically Steven James to anyone looking to have a fantastic, fun, beautiful, stress free wedding in Newport. You cannot go wrong! Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Maria
Wedding:
9/7/2013
5.0/5.0
We recently held my daughter's wedding reception at the Hyatt. I can't say enough about how satisfied we are. The venue is in a beautiful location and the Rose Island room is breathtaking. The staff is exceptional. Our coordinator Kirby made planning the event effortless. She was prompt, courteous and accomodating through out the planning and on the day of the event every thing was seamless. Our Captain Gretchen and her staff provided exceptional service to us and our guests. I have received nothing but rave reviews from our guests. I would highly recommend the Hyatt as a wedding venue. Thank you everyone.
We recently held my daughter's wedding reception at the Hyatt. I can't say enough about how satisfied we are. The venue is Read more...
We recently held my daughter's wedding reception at the Hyatt. I can't say enough about how satisfied we are. The venue is in a beautiful location and the Rose Island room is breathtaking. The staff is exceptional. Our coordinator Kirby made planning the event effortless. She was prompt, courteous and accomodating through out the planning and on the day of the event every thing was seamless. Our Captain Gretchen and her staff provided exceptional service to us and our guests. I have received nothing but rave reviews from our guests. I would highly recommend the Hyatt as a wedding venue. Thank you everyone. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Stephanie
Wedding:
8/18/2013
5.0/5.0
The wedding planner Kirby, her intern Jane, and catering manager Gretchen were absolutely excellent! We cannot praise them enough, they were extremely helpful, professional, responsive and friendly. After our reception, my husband and I did not want to leave...Gretchen let us stay at our sweetheart table for At least an hour afterwards, she brought us the dessert we never got to eat and more champagne.

Kirby really took the time to get to know us and was so enjoyable to work with. My husband and I truly felt like royalty throughout our 3 night stay at the hotel. Kirby really went outside the box for us with our requests and helped us plan and execute the most perfect wedding that we had envisioned.

The location cannot be beat - from the privacy of goat island, to the light house, harbor views, and backdrop of the Newport bridge - I cannot even imagine how gorgeous our pictures will turn out! Our guests were blown away by their stay and still talk about it! It is a beautiful resort, and you never need to leave, you have everything you could need - pool, spa, gym, etc.
We enjoyed our entire weekend so much we wish we could do it again!
The wedding planner Kirby, her intern Jane, and catering manager Gretchen were absolutely excellent! We cannot praise them Read more...
The wedding planner Kirby, her intern Jane, and catering manager Gretchen were absolutely excellent! We cannot praise them enough, they were extremely helpful, professional, responsive and friendly. After our reception, my husband and I did not want to leave...Gretchen let us stay at our sweetheart table for At least an hour afterwards, she brought us the dessert we never got to eat and more champagne.

Kirby really took the time to get to know us and was so enjoyable to work with. My husband and I truly felt like royalty throughout our 3 night stay at the hotel. Kirby really went outside the box for us with our requests and helped us plan and execute the most perfect wedding that we had envisioned.

The location cannot be beat - from the privacy of goat island, to the light house, harbor views, and backdrop of the Newport bridge - I cannot even imagine how gorgeous our pictures will turn out! Our guests were blown away by their stay and still talk about it! It is a beautiful resort, and you never need to leave, you have everything you could need - pool, spa, gym, etc.
We enjoyed our entire weekend so much we wish we could do it again! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Kelly
Wedding:
8/17/2013
5.0/5.0
The Venue was such a beautiful place for a wedding. The ceremony area was amazing. The decorating of the reception room with the white chairs, white sheers and lighting made the room look very romantic.
Even the food from cocktail hour to the reception was amazing. Everyone is still talking about how good the clam chowder was.
The Venue was such a beautiful place for a wedding. The ceremony area was amazing. The decorating of the reception room Read more...
The Venue was such a beautiful place for a wedding. The ceremony area was amazing. The decorating of the reception room with the white chairs, white sheers and lighting made the room look very romantic.
Even the food from cocktail hour to the reception was amazing. Everyone is still talking about how good the clam chowder was. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Lorraine
Wedding:
7/27/2013
5.0/5.0
I had a dream wedding at the Hyatt, it was absolutely fantastic.
I had a dream wedding at the Hyatt, it was absolutely fantastic.
I had a dream wedding at the Hyatt, it was absolutely fantastic. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Lauren
Wedding:
7/6/2013
5.0/5.0
I don't know where else to begin than to say that our wedding at the Hyatt was straight from a fairy tale or blockbuster movie. I worked with Stephanie throughout the year+ of our engagement, and our "captain" on the day of the wedding was Gretchen. Both of them made my husband and I, as well as my parents feel like we were the only people in the world. They listened and accommodated our every concern and request. They responded to emails and calls immediately and were unfailingly patient and flexible. The view from the rose island ballroom cannot be beat, and having guests drive over the private bridge of Goat Island made it feel like a destination wedding even to those living towns over. The parking was complimentary and there was plenty of it. Cocktail hour on the deck was gorgeous with a perfect breeze even in the heat of the July day. There was a flawless sunset and fireworks both over the bridge that got guest outside, yet when we wanted guests back in for special dances, Gretchen was able to do it within a minute. The service and food cannot be beat. We have guests still raving about the lobster app, the clam chowder, and the filet that they could "cut with a fork." Everything came out on time and hot, was cleared off in a timely manner, and was unbelievably delicious. There were many guest allergies that were all met with no hesitation and they also enjoyed their meals, myself included. Stephanie recommended Richard Carbotti for uplighting and ceiling fabric and he made the room magazine-worthy. Many guests stayed and raved about the comfort of their rooms, and my husband and I had a perfect (and complimentary) honeymoon suite. The tables were dressed gorgeously and we did pay a little extra for chivari chairs, and it was worth every penny, there's so much more I can say, but I'll leave this with one last thought - if I could do it all over again there's not one thing pertaining to the Hyatt that I would change. Book now!
I don't know where else to begin than to say that our wedding at the Hyatt was straight from a fairy tale or blockbuster Read more...
I don't know where else to begin than to say that our wedding at the Hyatt was straight from a fairy tale or blockbuster movie. I worked with Stephanie throughout the year+ of our engagement, and our "captain" on the day of the wedding was Gretchen. Both of them made my husband and I, as well as my parents feel like we were the only people in the world. They listened and accommodated our every concern and request. They responded to emails and calls immediately and were unfailingly patient and flexible. The view from the rose island ballroom cannot be beat, and having guests drive over the private bridge of Goat Island made it feel like a destination wedding even to those living towns over. The parking was complimentary and there was plenty of it. Cocktail hour on the deck was gorgeous with a perfect breeze even in the heat of the July day. There was a flawless sunset and fireworks both over the bridge that got guest outside, yet when we wanted guests back in for special dances, Gretchen was able to do it within a minute. The service and food cannot be beat. We have guests still raving about the lobster app, the clam chowder, and the filet that they could "cut with a fork." Everything came out on time and hot, was cleared off in a timely manner, and was unbelievably delicious. There were many guest allergies that were all met with no hesitation and they also enjoyed their meals, myself included. Stephanie recommended Richard Carbotti for uplighting and ceiling fabric and he made the room magazine-worthy. Many guests stayed and raved about the comfort of their rooms, and my husband and I had a perfect (and complimentary) honeymoon suite. The tables were dressed gorgeously and we did pay a little extra for chivari chairs, and it was worth every penny, there's so much more I can say, but I'll leave this with one last thought - if I could do it all over again there's not one thing pertaining to the Hyatt that I would change. Book now! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Cheryl
Wedding:
6/16/2013
5.0/5.0
Newport as everyone knows is beautiful. Our daughter wanted to get married here but we needed to stay within our budget. Steven James met with us, listened to our vision and assured us he could step up to the challenge. Amazing, incredible I could go on and on. He had a staff member Kate Linehan dedicated to our room block which was so helpful when you have guests coming from all over the country. Our goodie bags to the guests were delivered in a timely fashion. Our wedding was amazing. Everyone is still raving about the food, the appetizers and the decor. The wedding had navy blue tablecloths with huge pink high based flowers done by Jay at Golden Gate florist that were more than any words could describe. We had pink napkins with pink crystaled napkin rings I had made. A touch of sail boats and nautical decor. The space, the rose wood ballroom overlooks the ocean and the Newport bridge was so incredibly beautiful. I have only seen a few snipits of photos but Troy and Nora photography from here in Mass did a more than amazing job. Being at the Hyatt allowed our guests to have a mini vacation. There was easy accessibility to go into town or to go and see all the sites around the area. There are a few venues that overlook the water as well but you do not get the amenities that are available at the Hyatt for your guests. If anyone reading this has a private question my email is cheryl.baxter3@gmail.com. I would be happy to help and encourage you to meet with Steven and have your perfect day.
Newport as everyone knows is beautiful. Our daughter wanted to get married here but we needed to stay within our budget. Read more...
Newport as everyone knows is beautiful. Our daughter wanted to get married here but we needed to stay within our budget. Steven James met with us, listened to our vision and assured us he could step up to the challenge. Amazing, incredible I could go on and on. He had a staff member Kate Linehan dedicated to our room block which was so helpful when you have guests coming from all over the country. Our goodie bags to the guests were delivered in a timely fashion. Our wedding was amazing. Everyone is still raving about the food, the appetizers and the decor. The wedding had navy blue tablecloths with huge pink high based flowers done by Jay at Golden Gate florist that were more than any words could describe. We had pink napkins with pink crystaled napkin rings I had made. A touch of sail boats and nautical decor. The space, the rose wood ballroom overlooks the ocean and the Newport bridge was so incredibly beautiful. I have only seen a few snipits of photos but Troy and Nora photography from here in Mass did a more than amazing job. Being at the Hyatt allowed our guests to have a mini vacation. There was easy accessibility to go into town or to go and see all the sites around the area. There are a few venues that overlook the water as well but you do not get the amenities that are available at the Hyatt for your guests. If anyone reading this has a private question my email is cheryl.baxter3@gmail.com. I would be happy to help and encourage you to meet with Steven and have your perfect day. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jennifer
Wedding:
4/20/2013
5.0/5.0
Mr Steven James and the entire Hyatt staff treated us like royalty! We had our ceremony, reception and hotel block all provided by the Hyatt. From our initial meeting with Steven to our personalized menu tasting, we were always blown away by his knowledge and attention to details. Steven was always awesome no matter how many emails or phone calls I would make! At our final detailing meeting, I was totally put at ease by Steven and our Room Captain Matt. We went over all the details, no matter how big or small, and I can honestly say they do care about their clients! The food was incredible and our late night offerings were the perfect combination, and our guests where in aww of how beautiful and amazing the entire day was, which I cannot thank them enough for what they did for us. From the amazing views of the light house by day and bridge at night the Hyatt is one of Newport's treasures!
Mr Steven James and the entire Hyatt staff treated us like royalty! We had our ceremony, reception and hotel block all Read more...
Mr Steven James and the entire Hyatt staff treated us like royalty! We had our ceremony, reception and hotel block all provided by the Hyatt. From our initial meeting with Steven to our personalized menu tasting, we were always blown away by his knowledge and attention to details. Steven was always awesome no matter how many emails or phone calls I would make! At our final detailing meeting, I was totally put at ease by Steven and our Room Captain Matt. We went over all the details, no matter how big or small, and I can honestly say they do care about their clients! The food was incredible and our late night offerings were the perfect combination, and our guests where in aww of how beautiful and amazing the entire day was, which I cannot thank them enough for what they did for us. From the amazing views of the light house by day and bridge at night the Hyatt is one of Newport's treasures! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jessica
Wedding:
11/3/2012
5.0/5.0
Recently we had our daughter's wedding reception at the Hyatt on Goat Island. We are extremely satisfied. Steven James, the catering manager, was first rate to work with. Matt Colna, our dining room captain, was equally wonderful. Our daughter and new son-in-law also worked with Steven from planning to food tasting to execution. We had numerous questions along the way. Steven helped us with our decisions when we needed help, and he let us go our own way when our minds were set. Steven always got back to us promptly when we had questions. Every detail was taken care of. Even small details that we did not think of. Steven stayed with us well into the evening during the reception and Matt was with us until the end. Matt was also with us during the brunch the next morning. Anything we needed was handled promptly and professionally.

The bride and groom were extremely happy!

It is a great venue with water views in every direction, but the staff at the Hyatt are what really made the difference. We would recommend this venue and the Hyatt staff specifically to anybody planning a wedding.
Recently we had our daughter's wedding reception at the Hyatt on Goat Island. We are extremely satisfied. Steven James, Read more...
Recently we had our daughter's wedding reception at the Hyatt on Goat Island. We are extremely satisfied. Steven James, the catering manager, was first rate to work with. Matt Colna, our dining room captain, was equally wonderful. Our daughter and new son-in-law also worked with Steven from planning to food tasting to execution. We had numerous questions along the way. Steven helped us with our decisions when we needed help, and he let us go our own way when our minds were set. Steven always got back to us promptly when we had questions. Every detail was taken care of. Even small details that we did not think of. Steven stayed with us well into the evening during the reception and Matt was with us until the end. Matt was also with us during the brunch the next morning. Anything we needed was handled promptly and professionally.

The bride and groom were extremely happy!

It is a great venue with water views in every direction, but the staff at the Hyatt are what really made the difference. We would recommend this venue and the Hyatt staff specifically to anybody planning a wedding. Read less
Services Used: Beauty & Health, Wedding Cake, Catering, Wedding Planning, Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
If I could give more than five stars to the Newport Hyatt and their team, I would. From day one, they provided fantastic customer service, sterling vendors recommendations, and outstanding communication regarding any question we had. Our family and guests all commented on how outstanding the venue, staff, and food were throughout the whole weekend.
If I could give more than five stars to the Newport Hyatt and their team, I would. From day one, they provided fantastic Read more...
If I could give more than five stars to the Newport Hyatt and their team, I would. From day one, they provided fantastic customer service, sterling vendors recommendations, and outstanding communication regarding any question we had. Our family and guests all commented on how outstanding the venue, staff, and food were throughout the whole weekend. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Amanda
Wedding:
10/5/2012
5.0/5.0
I worked with Stephanie and she was AMAZING. She was very quick to respond to emails and work so hard to make everything I was looking for happen. She made me feel so important and I loved working with the whole staff at the Hyatt!
I worked with Stephanie and she was AMAZING. She was very quick to respond to emails and work so hard to make everything I Read more...
I worked with Stephanie and she was AMAZING. She was very quick to respond to emails and work so hard to make everything I was looking for happen. She made me feel so important and I loved working with the whole staff at the Hyatt! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
rebecca
Wedding:
8/25/2012
5.0/5.0
Wow is the first word that comes to mind when describing Steve James, Gretchen and the whole Hyatt wedding team! From our first meeting with Steven, it was clear that his attention to detail and wedding expertise would ensure that we had a great wedding day. He was incredibly responsive to all of our calls and emails. Steven was creative in offering up suggestions for vendors and how to lay out the room. There was no question or issue too big or small that Steven wasn't happy to help with!
Gretchen managed the catering for our rehearsal dinner (clambake at the Hyatt) as well as the wedding reception. She had a constant smile on her face and was nearby offering us drinks, making sure we were happy and even got my parents wedding cake at the end of the night. The whole evening just flowed so smoothly.
The food was excellent at the Hyatt from the clambake to the reception. It is definitely not typical hotel food. I would highly recommend the clambake - it was a great relaxed event to kick off the wedding weekend.
We had many guests come up to us at the end of the night to tell us that this was the best wedding they had ever been to - we certainly owe that gratitude to the detail and care that the Hyatt put into the night. If you have the opportunity to get married at the Hyatt Newport, I would highly recommend it! Thank you Steven for everything you did to make our day great!!
Wow is the first word that comes to mind when describing Steve James, Gretchen and the whole Hyatt wedding team! From our Read more...
Wow is the first word that comes to mind when describing Steve James, Gretchen and the whole Hyatt wedding team! From our first meeting with Steven, it was clear that his attention to detail and wedding expertise would ensure that we had a great wedding day. He was incredibly responsive to all of our calls and emails. Steven was creative in offering up suggestions for vendors and how to lay out the room. There was no question or issue too big or small that Steven wasn't happy to help with!
Gretchen managed the catering for our rehearsal dinner (clambake at the Hyatt) as well as the wedding reception. She had a constant smile on her face and was nearby offering us drinks, making sure we were happy and even got my parents wedding cake at the end of the night. The whole evening just flowed so smoothly.
The food was excellent at the Hyatt from the clambake to the reception. It is definitely not typical hotel food. I would highly recommend the clambake - it was a great relaxed event to kick off the wedding weekend.
We had many guests come up to us at the end of the night to tell us that this was the best wedding they had ever been to - we certainly owe that gratitude to the detail and care that the Hyatt put into the night. If you have the opportunity to get married at the Hyatt Newport, I would highly recommend it! Thank you Steven for everything you did to make our day great!! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Michaela
Wedding:
8/12/2012
5.0/5.0
The spa services provided to myself and most of my bridesmaids came from the Hyatt's spa staff and they were great! Our hair stayed in place even with August humidity in Newport and my makeup didn't stray. I had a trial run of hair and makeup as well which I highly recommend. Definitely go here if you're having a Newport wedding - it might be a little pricey being in the hotel but its so worth it.
The spa services provided to myself and most of my bridesmaids came from the Hyatt's spa staff and they were great! Our Read more...
The spa services provided to myself and most of my bridesmaids came from the Hyatt's spa staff and they were great! Our hair stayed in place even with August humidity in Newport and my makeup didn't stray. I had a trial run of hair and makeup as well which I highly recommend. Definitely go here if you're having a Newport wedding - it might be a little pricey being in the hotel but its so worth it. Read less
Services Used: Wedding Venue
130x130_sq_1326061603547-201201017512
Tank
Wedding:
8/3/2012
5.0/5.0
When we first started talking about getting married, we decided that a destination wedding was the best choice for us. In reviewing different areas, we found Newport, Rhode Island, a beautiful place with plenty to do. Looking at locations in Newport we found them to be gorgeous and expensive, almost out of our reach. We ended up meeting with Stephanie Davis at the Hyatt, and realized that a Newport wedding was within our reach. We did look at other locations and venues, but nothing came close to the all around package that we could get from The Hyatt. They were willing to work with us on dates & menu. As the months of planning went on, the team was always responsive to our inquiries and flexible to our request.

This past August on a sunny Friday evening, I married my best friend in front of the Hyatt Lighthouse. Thanks to the support of the Hyatt staff, my family and friends were able to celebrate with us in that beautiful location, with great food, drinks and dancing. We are both very thankful to Stephanie & the rest of the Hyatt staff for making our dream wedding a reality
When we first started talking about getting married, we decided that a destination wedding was the best choice for us. In Read more...
When we first started talking about getting married, we decided that a destination wedding was the best choice for us. In reviewing different areas, we found Newport, Rhode Island, a beautiful place with plenty to do. Looking at locations in Newport we found them to be gorgeous and expensive, almost out of our reach. We ended up meeting with Stephanie Davis at the Hyatt, and realized that a Newport wedding was within our reach. We did look at other locations and venues, but nothing came close to the all around package that we could get from The Hyatt. They were willing to work with us on dates & menu. As the months of planning went on, the team was always responsive to our inquiries and flexible to our request.

This past August on a sunny Friday evening, I married my best friend in front of the Hyatt Lighthouse. Thanks to the support of the Hyatt staff, my family and friends were able to celebrate with us in that beautiful location, with great food, drinks and dancing. We are both very thankful to Stephanie & the rest of the Hyatt staff for making our dream wedding a reality Read less
Services Used: Wedding Venue
Bg21
chelsea
Wedding:
7/6/2012
5.0/5.0
The Hyatt was absolutely PERFECT!! I couldn't imagine a better wedding experience. Their planner, Stephen James helped us plan every little detail of the day and made sure everything ran smoothly. He was always willing to help and answer questions no matter how many. The venue was absolutely gorgeous, and every picture came out breathtaking! The view from the deck and the sunset over the Newport Bridge was amazing! The food was incredible, and everyone loved it! Gretchen helped us with every moment of our reception and waited on us hand and foot. She was cheerful, aware of our every need, and made everyone feel comfortable. We already knew the Hyatt was a beautiful place, but we were blown away by the outstanding service and flow of the event. We will certainly be going back and I would recommend the Hyatt in Newport to anyone!!
The Hyatt was absolutely PERFECT!! I couldn't imagine a better wedding experience. Their planner, Stephen James helped us Read more...
The Hyatt was absolutely PERFECT!! I couldn't imagine a better wedding experience. Their planner, Stephen James helped us plan every little detail of the day and made sure everything ran smoothly. He was always willing to help and answer questions no matter how many. The venue was absolutely gorgeous, and every picture came out breathtaking! The view from the deck and the sunset over the Newport Bridge was amazing! The food was incredible, and everyone loved it! Gretchen helped us with every moment of our reception and waited on us hand and foot. She was cheerful, aware of our every need, and made everyone feel comfortable. We already knew the Hyatt was a beautiful place, but we were blown away by the outstanding service and flow of the event. We will certainly be going back and I would recommend the Hyatt in Newport to anyone!! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Amanda
Wedding:
5/4/2012
5.0/5.0
The staff at Hyatt Regency Newport is nothing less than amazing! From the moment you meet with the coordinator to the last moments of your reception, they consistently go above and beyond to make sure you are happy and feeling confident that everything will go as planned on the day of. They’re always prompt and on top of everything pertaining to your day, which means the world to a stressed-out bride. One of the things my now-husband, Elex, and I loved most about the Hyatt was their flexibility. When we threw at them things we wanted that they’d never done – a six-course tasting menu and a preceremony hors d’oeuvres hour in addition to the post-ceremony cocktail hour – they put 110 percent into making it happen and making us happy. Stephanie, the Hyatt’s wedding coordinator, is outstanding. At a time when I was probably the most stressed out I’ve ever been, she always put me at ease. She always has a smile on her face, and she is always assuring you everything is going to work out just fine – even when, with only 30 minutes until ceremony start, it starts to drizzle and everything has to be moved inside. When all was over, she stopped by to see me in the lobby, and I couldn’t thank her enough for everything she’s done for us, for making our dream wedding a reality. And Matt, who was our banquet captain, was incredible. We met him only the day before our wedding, but it felt like we’d known him through the entire process. He was so helpful, and while he was by your side in a split second during our entire reception, he wasn’t hovering. We couldn’t have made it through the night without him. The Hyatt Newport as a hotel was stunning and created the perfect wedding weekend for ourselves and our guests. Everyone loved the hotel and the area, and we think a lot of them will be returning to the Hyatt for weekend getaways in the near future. But above all, I can’t give a raving review of Hyatt Newport with giving a raving review of the food! Food is always a concern at a wedding, as usually, it isn’t all that great; it’s been more than two weeks since our wedding, and our guests are still talking about how absolutely amazing our food was – especially the mashed potatoes, which are a can’t miss! Overall, it was a beautiful evening that couldn’t have been so successful with the entire staff at Hyatt Regency Newport!
The staff at Hyatt Regency Newport is nothing less than amazing! From the moment you meet with the coordinator to the last Read more...
The staff at Hyatt Regency Newport is nothing less than amazing! From the moment you meet with the coordinator to the last moments of your reception, they consistently go above and beyond to make sure you are happy and feeling confident that everything will go as planned on the day of. They’re always prompt and on top of everything pertaining to your day, which means the world to a stressed-out bride. One of the things my now-husband, Elex, and I loved most about the Hyatt was their flexibility. When we threw at them things we wanted that they’d never done – a six-course tasting menu and a preceremony hors d’oeuvres hour in addition to the post-ceremony cocktail hour – they put 110 percent into making it happen and making us happy. Stephanie, the Hyatt’s wedding coordinator, is outstanding. At a time when I was probably the most stressed out I’ve ever been, she always put me at ease. She always has a smile on her face, and she is always assuring you everything is going to work out just fine – even when, with only 30 minutes until ceremony start, it starts to drizzle and everything has to be moved inside. When all was over, she stopped by to see me in the lobby, and I couldn’t thank her enough for everything she’s done for us, for making our dream wedding a reality. And Matt, who was our banquet captain, was incredible. We met him only the day before our wedding, but it felt like we’d known him through the entire process. He was so helpful, and while he was by your side in a split second during our entire reception, he wasn’t hovering. We couldn’t have made it through the night without him. The Hyatt Newport as a hotel was stunning and created the perfect wedding weekend for ourselves and our guests. Everyone loved the hotel and the area, and we think a lot of them will be returning to the Hyatt for weekend getaways in the near future. But above all, I can’t give a raving review of Hyatt Newport with giving a raving review of the food! Food is always a concern at a wedding, as usually, it isn’t all that great; it’s been more than two weeks since our wedding, and our guests are still talking about how absolutely amazing our food was – especially the mashed potatoes, which are a can’t miss! Overall, it was a beautiful evening that couldn’t have been so successful with the entire staff at Hyatt Regency Newport! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Mattie11
Wedding:
8/6/2011
5.0/5.0
When I was planning my wedding, I wanted to get married in RI near the ocean. The Hyatt in Newport had just finished a major renovation (2011), and they did an incredible job. It was the perfect spot.

The wedding team at the Hyatt are top rate. From the wedding coordinator/planner to our reception captain-- just top shelf folks!

I was raised in an Italian-American household, so the food selections were very important to me. The Hyatt had a very good selection of food and drink. We opted for the raw bar, and I've got to say, if your guests enjoy fresh seafood-- you must budget for this. It was AMAZING!

Our appetizer/main course/dessert and cake were all wonderful as well. I cannot say enough good things about the Hyatt in Newport RI. If you want to get married near the coast-- put this location at the top of your list!
When I was planning my wedding, I wanted to get married in RI near the ocean. The Hyatt in Newport had just finished a Read more...
When I was planning my wedding, I wanted to get married in RI near the ocean. The Hyatt in Newport had just finished a major renovation (2011), and they did an incredible job. It was the perfect spot.

The wedding team at the Hyatt are top rate. From the wedding coordinator/planner to our reception captain-- just top shelf folks!

I was raised in an Italian-American household, so the food selections were very important to me. The Hyatt had a very good selection of food and drink. We opted for the raw bar, and I've got to say, if your guests enjoy fresh seafood-- you must budget for this. It was AMAZING!

Our appetizer/main course/dessert and cake were all wonderful as well. I cannot say enough good things about the Hyatt in Newport RI. If you want to get married near the coast-- put this location at the top of your list! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Islandbride
Wedding:
10/10/2010
5.0/5.0
I really wanted a hotel wedding, because I wanted to just go upstairs to my room with my groom at the end of the reception! I also wanted to be able to “Escape” during the reception to freshen up without having to use a public restroom in a wedding gown! We also had a number of guests from out of town, so we wanted them to have a hotel room available.

We were lucky to book our wedding at the Newport Hyatt with no problem, since it was a very popular wedding date. I knew they did a lot of weddings here, so I felt very comfortable that they would do a spectacular job. I was not disappointed! Their service was exceptional. Unlike other places, they gave us so much quality hors’ devours for the cocktail hour! It seemed like more than I ordered, as they kept coming out! We were also able to have three entrees’ selections for our guests to choose from. Our guests were extremely pleased with the amount and quality of the food and service and commented all night at how great everything was. Our coordinator was wonderful and attentive to our every need.

The rooms were very clean and roomy, and reasonably priced for Newport. There is an ocean view all around you, you can’t go wrong! The grounds were ideal for pictures, with the ocean, sailboats and Newport Bridge in the background. The Hyatt was a great value for a wedding in Newport.
I really wanted a hotel wedding, because I wanted to just go upstairs to my room with my groom at the end of the Read more...
I really wanted a hotel wedding, because I wanted to just go upstairs to my room with my groom at the end of the reception! I also wanted to be able to “Escape” during the reception to freshen up without having to use a public restroom in a wedding gown! We also had a number of guests from out of town, so we wanted them to have a hotel room available.

We were lucky to book our wedding at the Newport Hyatt with no problem, since it was a very popular wedding date. I knew they did a lot of weddings here, so I felt very comfortable that they would do a spectacular job. I was not disappointed! Their service was exceptional. Unlike other places, they gave us so much quality hors’ devours for the cocktail hour! It seemed like more than I ordered, as they kept coming out! We were also able to have three entrees’ selections for our guests to choose from. Our guests were extremely pleased with the amount and quality of the food and service and commented all night at how great everything was. Our coordinator was wonderful and attentive to our every need.

The rooms were very clean and roomy, and reasonably priced for Newport. There is an ocean view all around you, you can’t go wrong! The grounds were ideal for pictures, with the ocean, sailboats and Newport Bridge in the background. The Hyatt was a great value for a wedding in Newport. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
wisc
Wedding:
8/28/2010
5.0/5.0
I cannot say enough about this place. It was truly elegant. From the food to the atmosphere to the deck outside it was an absolutely perfect wedding! The guests were able to stay inside on the dance floor or go outside to see the beautiful sunset over the Newport Bridge. Many guests told our parents and ourselves that it was the most elegant and best wedding the have been to. Steven James who was our event planner was extraordinary. He was very accommodating and I would highly recommend him!
I cannot say enough about this place. It was truly elegant. From the food to the atmosphere to the deck outside it was an Read more...
I cannot say enough about this place. It was truly elegant. From the food to the atmosphere to the deck outside it was an absolutely perfect wedding! The guests were able to stay inside on the dance floor or go outside to see the beautiful sunset over the Newport Bridge. Many guests told our parents and ourselves that it was the most elegant and best wedding the have been to. Steven James who was our event planner was extraordinary. He was very accommodating and I would highly recommend him! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Marie
Wedding:
7/24/2010
5.0/5.0
A BEAUTIFUL location and a great place for your guests to feel like they are getting a mini-vacation while attending your wedding! The staff is incredibly professional-they go above and beyond to make your wedding and reception go as smoothly as possibly. This location had incredible sentimental value to us but when we left our first "tour" of the location, we looked at each other in the car and said "I feel that, within reason, I dont think there is anything that they wouldnt do for us" - and that is the feeling you want to have.
A BEAUTIFUL location and a great place for your guests to feel like they are getting a mini-vacation while attending your Read more...
A BEAUTIFUL location and a great place for your guests to feel like they are getting a mini-vacation while attending your wedding! The staff is incredibly professional-they go above and beyond to make your wedding and reception go as smoothly as possibly. This location had incredible sentimental value to us but when we left our first "tour" of the location, we looked at each other in the car and said "I feel that, within reason, I dont think there is anything that they wouldnt do for us" - and that is the feeling you want to have. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Erin
Wedding:
7/10/2010
5.0/5.0
We absolutely loved the Hyatt. We had an amazing view, outstanding food, and incredible service. Tonianne, the catering manager, was great! The ceremony and reception flowed perfectly. The Rose Island Ballroom was the perfect reception area. At sunset, the guests were able to relax and enjoy the view from the wrap around deck. Everyone at the Hyatt was exceptionally well organized and professional. We had many guests say that our wedding was the best they had been to! We had all of the glamour of a Newport wedding without spending a fortune. The Hyatt also made great recommendations for other vendors, all of which we were thrilled with.
We absolutely loved the Hyatt. We had an amazing view, outstanding food, and incredible service. Tonianne, the catering Read more...
We absolutely loved the Hyatt. We had an amazing view, outstanding food, and incredible service. Tonianne, the catering manager, was great! The ceremony and reception flowed perfectly. The Rose Island Ballroom was the perfect reception area. At sunset, the guests were able to relax and enjoy the view from the wrap around deck. Everyone at the Hyatt was exceptionally well organized and professional. We had many guests say that our wedding was the best they had been to! We had all of the glamour of a Newport wedding without spending a fortune. The Hyatt also made great recommendations for other vendors, all of which we were thrilled with. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jennifer
Wedding:
7/18/2008
5.0/5.0
AMAZING! That is what I have to say about the Food/Ceremony/Reception Hall at the Hyatt. The staff was fantastic and attentive to all the needs that arose in our wedding planning. Even a year later, guests still tell us that the food was great and the views were great (we chose the room with the deck outside). AND trust me... get the Mashed Potato Martini Bar!!
AMAZING! That is what I have to say about the Food/Ceremony/Reception Hall at the Hyatt. The staff was fantastic and Read more...
AMAZING! That is what I have to say about the Food/Ceremony/Reception Hall at the Hyatt. The staff was fantastic and attentive to all the needs that arose in our wedding planning. Even a year later, guests still tell us that the food was great and the views were great (we chose the room with the deck outside). AND trust me... get the Mashed Potato Martini Bar!! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
kellyjean
Wedding:
5/20/2006
5.0/5.0
The banquet manager was awesome and got us a great deal; we even got upgraded for our wedding site location and venue at no charge!
The banquet manager was awesome and got us a great deal; we even got upgraded for our wedding site location and venue at Read more...
The banquet manager was awesome and got us a great deal; we even got upgraded for our wedding site location and venue at no charge! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
alisa
Wedding:
8/31/2013
4.9/5.0
Steven James is hands down the best. He single-handedly made our wedding a fairy tale. He is patient...helpful, approachable, knowledgable and straight out excellent at his job. The Hyatt was a fantastic place to have a classy upscale wedding that is not at all stuffy. I would highly recommend Steven James and his staff to anyone looking into having their wedding at the Hyatt Regency.
Thank you for everything Steven from the bottom of my heart.
All the best, Alisa Berretta
Steven James is hands down the best. He single-handedly made our wedding a fairy tale. He is patient...helpful, Read more...
Steven James is hands down the best. He single-handedly made our wedding a fairy tale. He is patient...helpful, approachable, knowledgable and straight out excellent at his job. The Hyatt was a fantastic place to have a classy upscale wedding that is not at all stuffy. I would highly recommend Steven James and his staff to anyone looking into having their wedding at the Hyatt Regency.
Thank you for everything Steven from the bottom of my heart.
All the best, Alisa Berretta Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
C
Wedding:
4/20/2013
4.9/5.0
We had our block of room for our wedding out of town guests and bridal party as well as our after party in the hotel lounge. The location is breathtaking and the staff is excellent! Booking the rooms with Anne and Kate was a great experience and they both answered any questions we had in a timely fashion. The only downside is that for hotel's room block policy, any rooms at the discounted rate need to be booked a month prior to the event (which caused some frustration for last minute guests....(granted they were told of the deadline)) Regardless, I would highly recommend!
We had our block of room for our wedding out of town guests and bridal party as well as our after party in the hotel Read more...
We had our block of room for our wedding out of town guests and bridal party as well as our after party in the hotel lounge. The location is breathtaking and the staff is excellent! Booking the rooms with Anne and Kate was a great experience and they both answered any questions we had in a timely fashion. The only downside is that for hotel's room block policy, any rooms at the discounted rate need to be booked a month prior to the event (which caused some frustration for last minute guests....(granted they were told of the deadline)) Regardless, I would highly recommend! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
dmb777
Wedding:
9/26/2010
4.9/5.0
Absolutely amazing... Everything was amazing. They did a wonderful job decorating and went above and beyond to meet our expectations. They surprised us my upgrading our hotel room to a suite and the view throughout the entire day was so beautiful. The coordinator was great. It was a definitely a dream wedding, thank to everyone at the hyatt. They were very willing to work with our budget and made sure everything was great.
Absolutely amazing... Everything was amazing. They did a wonderful job decorating and went above and beyond to meet our Read more...
Absolutely amazing... Everything was amazing. They did a wonderful job decorating and went above and beyond to meet our expectations. They surprised us my upgrading our hotel room to a suite and the view throughout the entire day was so beautiful. The coordinator was great. It was a definitely a dream wedding, thank to everyone at the hyatt. They were very willing to work with our budget and made sure everything was great. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Kelly
Wedding:
5/17/2014
4.8/5.0
We had originally booked The Hyatt for our wedding reception strictly due to the outstanding personality of their wedding planning manager. Just two or three months before our big day, we were told that he had left the hotel! Ahh! Panic! I had called the new wedding coordinator, Kate, ready to give her a piece of my mind: "how could this happen?", "we have set plans- do they still stand?", "I've got enough to worry about, now THIS?"

Within two minutes of talking to Kate she told me "I work my butt off for my brides, you have nothing to worry about!" That's when I seriously fell in love with the girl!! And boy-oh-boy, was she telling the truth! Amazing! She even had Munchkins just for us and our 175 guest (I'm kind of a Dunkin fanatic!). She is the best in the business and I feel bad for any bride that doesn't get the pleasure of experiencing her phenomenal service. Kate cares about you and your special day. She truly feels like a friend/family member helping you plan your day.

My only word of caution would be to watch your open bar. There was another event going on down the hall and their guest not only crashed our wedding (I myself chased people out...) but they also drank off of our bar all night. Pretty rude. The Hyatt staff assured me during our pre-wedding run through that they wouldn't be a problem (I freaked out a little when I heard there was going to be another event that day- upon booking, I was assured that there would not be) but they were a problem. My guest even heard the staff gossiping about it.

They Hyatt is a good venue due to their dynamic staff- Kate, Matt, Christine, and Kendal, even the wonderful people at the front desk and bell boys are top-notch! They made our day great! Maybe an extra staff member managing the guest- keep the proper people at the proper event (and not drinking off of them ALL night!) would have made our day better.
We had originally booked The Hyatt for our wedding reception strictly due to the outstanding personality of their wedding Read more...
We had originally booked The Hyatt for our wedding reception strictly due to the outstanding personality of their wedding planning manager. Just two or three months before our big day, we were told that he had left the hotel! Ahh! Panic! I had called the new wedding coordinator, Kate, ready to give her a piece of my mind: "how could this happen?", "we have set plans- do they still stand?", "I've got enough to worry about, now THIS?"

Within two minutes of talking to Kate she told me "I work my butt off for my brides, you have nothing to worry about!" That's when I seriously fell in love with the girl!! And boy-oh-boy, was she telling the truth! Amazing! She even had Munchkins just for us and our 175 guest (I'm kind of a Dunkin fanatic!). She is the best in the business and I feel bad for any bride that doesn't get the pleasure of experiencing her phenomenal service. Kate cares about you and your special day. She truly feels like a friend/family member helping you plan your day.

My only word of caution would be to watch your open bar. There was another event going on down the hall and their guest not only crashed our wedding (I myself chased people out...) but they also drank off of our bar all night. Pretty rude. The Hyatt staff assured me during our pre-wedding run through that they wouldn't be a problem (I freaked out a little when I heard there was going to be another event that day- upon booking, I was assured that there would not be) but they were a problem. My guest even heard the staff gossiping about it.

They Hyatt is a good venue due to their dynamic staff- Kate, Matt, Christine, and Kendal, even the wonderful people at the front desk and bell boys are top-notch! They made our day great! Maybe an extra staff member managing the guest- keep the proper people at the proper event (and not drinking off of them ALL night!) would have made our day better. Read less
Services Used: Wedding Venue
130x130_sq_1385179809446-mollieanothony-1
Molls115
Wedding:
8/1/2014
4.7/5.0
I had a clam boil rehearsal dinner at the Hyatt for 35 people on the pavilion. It was absolutely beautiful. I brought in my centerpieces which the staff placed on the tables which looked lovely. I worked with Cassandra who was awesome and helped me come up with a unique floor plan and made sure all of the details were attended to.

The staff during the dinner were wonderful. There was TONS of food, and most people were able to have two lobsters a piece. The setting was beautiful, the staff was great, the food was delicious. We had a great time and would definitely recommend the Hyatt!
I had a clam boil rehearsal dinner at the Hyatt for 35 people on the pavilion. It was absolutely beautiful. I brought in Read more...
I had a clam boil rehearsal dinner at the Hyatt for 35 people on the pavilion. It was absolutely beautiful. I brought in my centerpieces which the staff placed on the tables which looked lovely. I worked with Cassandra who was awesome and helped me come up with a unique floor plan and made sure all of the details were attended to.

The staff during the dinner were wonderful. There was TONS of food, and most people were able to have two lobsters a piece. The setting was beautiful, the staff was great, the food was delicious. We had a great time and would definitely recommend the Hyatt! Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default-vendor-profile-pic
Megan
Wedding:
5/18/2013
4.3/5.0
We had numerous items taken from the venue by guests or hotel guests. The women and men toiletry baskets were stolen out of bathroom and no one was able to locate the items. Also an envelope was ripped open, card was left but money was taken. Would have hoped staff would have been a little more attentive to watching some of these items (know they could not control the money) but it would have been nice if someone was keeping a watchful eye on these items when there in the public arenas such as the public bathroom and cocktail hour area.
We had numerous items taken from the venue by guests or hotel guests. The women and men toiletry baskets were stolen out Read more...
We had numerous items taken from the venue by guests or hotel guests. The women and men toiletry baskets were stolen out of bathroom and no one was able to locate the items. Also an envelope was ripped open, card was left but money was taken. Would have hoped staff would have been a little more attentive to watching some of these items (know they could not control the money) but it would have been nice if someone was keeping a watchful eye on these items when there in the public arenas such as the public bathroom and cocktail hour area. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
4.2/5.0
We were so glad to have been able to have our wedding at the Hyatt Newport. The only drawback to the venue was that it was clear that it's a very popular place to get married (understandably so), and we did not always feel as if we were getting completely personalized service. The fact that the hotel is so busy with other weddings made the responsiveness sometimes less than what we would have hoped. Everything worked out in the end and it was a beautiful time. Wouldn't change a thing!
We were so glad to have been able to have our wedding at the Hyatt Newport. The only drawback to the venue was that it was Read more...
We were so glad to have been able to have our wedding at the Hyatt Newport. The only drawback to the venue was that it was clear that it's a very popular place to get married (understandably so), and we did not always feel as if we were getting completely personalized service. The fact that the hotel is so busy with other weddings made the responsiveness sometimes less than what we would have hoped. Everything worked out in the end and it was a beautiful time. Wouldn't change a thing! Read less
Services Used: Wedding Venue
130x130_sq_1328441375186-img0805
Jessica
Wedding:
5/25/2013
4.2/5.0
The Hyatt team was absolutely amazing for our wedding. My husband and I were planning from South Korea where we are stationed and they made it easy. Kirby took good care of us during the planning and Gretchen was amazing as our banquet captain. Kirby had a loss in her family a few days before the wedding and was deterimined to be there to help make sure we were ok! The rest of the staff, from the front desk helping my stepmother break in to our suite to get lost flowers so we could get to the church after the deadbolt somehow locked on our way out, to the night manager letting me and my crazy bridesmaids jump in the closed indoor pool, were amazingly nice. They are worth the money!
The Hyatt team was absolutely amazing for our wedding. My husband and I were planning from South Korea where we are Read more...
The Hyatt team was absolutely amazing for our wedding. My husband and I were planning from South Korea where we are stationed and they made it easy. Kirby took good care of us during the planning and Gretchen was amazing as our banquet captain. Kirby had a loss in her family a few days before the wedding and was deterimined to be there to help make sure we were ok! The rest of the staff, from the front desk helping my stepmother break in to our suite to get lost flowers so we could get to the church after the deadbolt somehow locked on our way out, to the night manager letting me and my crazy bridesmaids jump in the closed indoor pool, were amazingly nice. They are worth the money! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
rokia
Wedding:
9/24/2013
3.2/5.0
Venue is very beautiful on the water. Would not get any closer to the water anywhere else in Newport unless you had a private Marina. Service is not amazing. Had many issues from beginning to end. They do not have enough staff to take on the size and amount of weddings on the property. Day of wedding service was really great however planning before and settling up after wedding was a little slow and unorganized. We brought in a lot of outside vendors to transform the ballroom and deck to look amazing so you didn't know you were in a "hotel ballroom". You only get the bare minimum when booking the event. It was worth all the work and stress but dealing with the Hyatt on all our questions and concerns was hot and cold. Some days they were on the ball, some days they were very unorganized and took to long to get back to us. The service from the hotel itself while staying there was poor. Many guests rooms were ready late upon arrival. There was 2 steamers on property. Having a wedding there had no pull when we asked multiple times to use the steamer for my wedding dress. Every time we called down we were told a different answer....they don't have any, we only have 1, we have 2 but there is a 7 hour wait, ect. Eventually my mom went to Bed, Bath and Beyond to buy our own steamer to steam my wedding dress!!!! Very frustrating to deal with the day of your wedding. Again, venue outside is gorgeous, but be prepared to do A LOT of leg work to transform the rest which means $$$$!
Venue is very beautiful on the water. Would not get any closer to the water anywhere else in Newport unless you had a Read more...
Venue is very beautiful on the water. Would not get any closer to the water anywhere else in Newport unless you had a private Marina. Service is not amazing. Had many issues from beginning to end. They do not have enough staff to take on the size and amount of weddings on the property. Day of wedding service was really great however planning before and settling up after wedding was a little slow and unorganized. We brought in a lot of outside vendors to transform the ballroom and deck to look amazing so you didn't know you were in a "hotel ballroom". You only get the bare minimum when booking the event. It was worth all the work and stress but dealing with the Hyatt on all our questions and concerns was hot and cold. Some days they were on the ball, some days they were very unorganized and took to long to get back to us. The service from the hotel itself while staying there was poor. Many guests rooms were ready late upon arrival. There was 2 steamers on property. Having a wedding there had no pull when we asked multiple times to use the steamer for my wedding dress. Every time we called down we were told a different answer....they don't have any, we only have 1, we have 2 but there is a 7 hour wait, ect. Eventually my mom went to Bed, Bath and Beyond to buy our own steamer to steam my wedding dress!!!! Very frustrating to deal with the day of your wedding. Again, venue outside is gorgeous, but be prepared to do A LOT of leg work to transform the rest which means $$$$! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Katie
Wedding:
5/10/2014
3.0/5.0
So this emcompasses a few categories of things, so it's quite mixed.

1. Hotel block for wedding weekend: I know it's Newport, but definitely overpriced for what you get. The hotel is old and you can see it in the decor. We had a pool tower junior suite which is actually pretty good size, with 2 bathrooms, and sitting area. But the sofa was missing buttons etc. At over $400 per night plus resort fees, you would expect more attention of the details and more updates. The original person I was in contact with about the room block was painstackingly slow at responses, pretty sure I missed out on some nicer suites because of it. She then got transferred to another Hyatt and her replacement was better.

2. We had an after party here at the hotel bar. Ordering the late night snacks was pretty easy and people demolished in 10 min flat. They even gave us a sectioned off area in the restaurant since there were 2 wedding parties hanging out there that night. Only annoying thing was that they were pretty strict about ending things at 1AM and was kicking everyone out on the dot.

3. Had a hair and make up done here. For not having done a trial until the week of, I was pretty nervous about how it was going to turn out since I was so-so on the other 2 places I did trials with previously. But Stephanie did a fabulous job and everything turned out much better than expected. And they're much cheaper than other salons. Again only complaint here is that they don't allow professional photography in the spa which was sad that I couldn't document this part of the wedding.
So this emcompasses a few categories of things, so it's quite mixed.

1. Hotel block for wedding weekend: I know Read more...
So this emcompasses a few categories of things, so it's quite mixed.

1. Hotel block for wedding weekend: I know it's Newport, but definitely overpriced for what you get. The hotel is old and you can see it in the decor. We had a pool tower junior suite which is actually pretty good size, with 2 bathrooms, and sitting area. But the sofa was missing buttons etc. At over $400 per night plus resort fees, you would expect more attention of the details and more updates. The original person I was in contact with about the room block was painstackingly slow at responses, pretty sure I missed out on some nicer suites because of it. She then got transferred to another Hyatt and her replacement was better.

2. We had an after party here at the hotel bar. Ordering the late night snacks was pretty easy and people demolished in 10 min flat. They even gave us a sectioned off area in the restaurant since there were 2 wedding parties hanging out there that night. Only annoying thing was that they were pretty strict about ending things at 1AM and was kicking everyone out on the dot.

3. Had a hair and make up done here. For not having done a trial until the week of, I was pretty nervous about how it was going to turn out since I was so-so on the other 2 places I did trials with previously. But Stephanie did a fabulous job and everything turned out much better than expected. And they're much cheaper than other salons. Again only complaint here is that they don't allow professional photography in the spa which was sad that I couldn't document this part of the wedding. Read less
Services Used: Beauty & Health, Unique Services
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
2.9/5.0
We loved the room and the location, its very beautiful and Stefanie Davis is wonderful. However she is the only reason I didnt give 2's across the board. The food on my wedding night wasnt the same as we had on our tasting. The apps and soup were very good but my salmon which I had been ranting and raving about was flavorless and the risotto it was suppose to be served with was a wet sticky rice ball that instead! My husband had ordered the aged filet mignon and it was overcooked, dry and had barely any sauce on it. You would hope since its your wedding they would makesure your meal was perfect but guess not. We had to bartenders, one inside and one outside. The inside guy was very nice but the lady who bartended outside was extremely RUDE to my guests as well as my father-in-law who paid for the wedding!! She was miserable and acted like she didnt want to be there (several people mentioned it to me! very embarassing!)! And I dont know why when she was making 13% of a $2,300 + bar bill PLUS tips on the spot! Had I been aware of this I would have asked the banquet captain to replace her! Along with that, I was one of the last people out of my reception so I saw what was left in my candy jars before I left and all of them were half full or more, however when we got them back 2 of the jars were empty along with just being put together with no care in the handling! And my toiletry baskets that I made for the ladies and mens rooms (that were used only by my guests that night) were wiped out when I got those back as well! I had a perfect wedding day, aside from our dinner, but it dampens my memory when I think about this stuff.
We loved the room and the location, its very beautiful and Stefanie Davis is wonderful. However she is the only reason I Read more...
We loved the room and the location, its very beautiful and Stefanie Davis is wonderful. However she is the only reason I didnt give 2's across the board. The food on my wedding night wasnt the same as we had on our tasting. The apps and soup were very good but my salmon which I had been ranting and raving about was flavorless and the risotto it was suppose to be served with was a wet sticky rice ball that instead! My husband had ordered the aged filet mignon and it was overcooked, dry and had barely any sauce on it. You would hope since its your wedding they would makesure your meal was perfect but guess not. We had to bartenders, one inside and one outside. The inside guy was very nice but the lady who bartended outside was extremely RUDE to my guests as well as my father-in-law who paid for the wedding!! She was miserable and acted like she didnt want to be there (several people mentioned it to me! very embarassing!)! And I dont know why when she was making 13% of a $2,300 + bar bill PLUS tips on the spot! Had I been aware of this I would have asked the banquet captain to replace her! Along with that, I was one of the last people out of my reception so I saw what was left in my candy jars before I left and all of them were half full or more, however when we got them back 2 of the jars were empty along with just being put together with no care in the handling! And my toiletry baskets that I made for the ladies and mens rooms (that were used only by my guests that night) were wiped out when I got those back as well! I had a perfect wedding day, aside from our dinner, but it dampens my memory when I think about this stuff. Read less
Services Used: Lighting & Decor, Wedding Venue
Hyatt Regency Newport Hotel & Spa responded with the following comments:

On behalf of our entire team, we offer our sincerest apologies for your unfortunate experience. We can assure you that the areas you experienced dissatisfaction in have been addressed. We encourage guests to mention any dissatisfaction they may experience as it’s happening so we can have the opportunity to remedy it right away. We are very confident in our culinary and service staff, and appreciate you sharing this experience with us so we are sure to make sure this does not occur again.
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
2.0/5.0
I had (and am still having) a very poor experience with the Hyatt Regency in Newport. My parents were kind enough to host a post-wedding brunch here for our wedding guests. The planning process of the brunch went rather smoothly, but the aftermath has been awful. The Hyatt sent us an email saying that our brunch count was over the contracted amount, which may have been true, but without speaking to us or getting our approval, deducted over $5,000 additional from my personal checking account. An account that was never authorized for payment, thus over-drawing the account while I was in Europe on my honeymoon. So, not only was I in a financial pickle abroad, I also was very confused about the additional charges that we never spoke about or authorized.
The Hyatt claimed that they "could not find" the contract with the correct credit card information on it, so I forwarded them the email correspondence and proof of contract. Clearly, backed into a corner and very much in the wrong, they sent me a note saying that they "could not fight anymore about the charges" (What fight? We never approved them!) and said they would be refunding me the full amount. No apology for their error. Nothing. At this point, I'm still waiting for almost $3,000 to be refunded to my account.
This review doesn't touch on the trouble I had with my room block accommodations as well. The hotel offered my a suite upgrade for our wedding night, and then took it away (true story). They also charged some of our guests a resort fee, when we made sure to bake the fee into the block rates ahead of time.
I don't particularly like writing bad reviews, nor do I want to get an employee in trouble which is why I'm not naming names. But buyers need to be fairly warned. It's just not worth the stress when you're ready to enjoy newly married life. Good luck.
I had (and am still having) a very poor experience with the Hyatt Regency in Newport. My parents were kind enough to host Read more...
I had (and am still having) a very poor experience with the Hyatt Regency in Newport. My parents were kind enough to host a post-wedding brunch here for our wedding guests. The planning process of the brunch went rather smoothly, but the aftermath has been awful. The Hyatt sent us an email saying that our brunch count was over the contracted amount, which may have been true, but without speaking to us or getting our approval, deducted over $5,000 additional from my personal checking account. An account that was never authorized for payment, thus over-drawing the account while I was in Europe on my honeymoon. So, not only was I in a financial pickle abroad, I also was very confused about the additional charges that we never spoke about or authorized.
The Hyatt claimed that they "could not find" the contract with the correct credit card information on it, so I forwarded them the email correspondence and proof of contract. Clearly, backed into a corner and very much in the wrong, they sent me a note saying that they "could not fight anymore about the charges" (What fight? We never approved them!) and said they would be refunding me the full amount. No apology for their error. Nothing. At this point, I'm still waiting for almost $3,000 to be refunded to my account.
This review doesn't touch on the trouble I had with my room block accommodations as well. The hotel offered my a suite upgrade for our wedding night, and then took it away (true story). They also charged some of our guests a resort fee, when we made sure to bake the fee into the block rates ahead of time.
I don't particularly like writing bad reviews, nor do I want to get an employee in trouble which is why I'm not naming names. But buyers need to be fairly warned. It's just not worth the stress when you're ready to enjoy newly married life. Good luck. Read less
Services Used: Unique Services
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
1.6/5.0
My family and I had a lot of problems hosting my wedding at the Newport Hyatt. Although the wedding day ended up being wonderful/beautiful, most of that was due to the setting/other vendors and not the Hyatt. We had a year and a half of frustration and disappointment dealing with their management. They are not accommodating for brides/their families and they do not compromise to meet clients half way. We were given false promises/information multiple times and also things were changed on us last minute without any advanced warning. If that wasn't bad enough, when we tried to explain our frustrations to upper management we were made to feel that we weren't spending "that much" in their perspective and therefore our needs weren't valued. The front desk is also a disaster there, they not only gave me a hard time to check into my bridal suite (at 2 am) but also messed up the family rooms on the wedding day. Afterwards, guests have had wrong charges on credit cards that have taken weeks to resolve. This hotel is disrespectful to its clients and does not value or appreciate the business that clients bring to them. They value themselves as a luxury hotel but do not act like one in any way. We literally fought for everything we got on our wedding day and if I had to do it again, I would not get married there.
My family and I had a lot of problems hosting my wedding at the Newport Hyatt. Although the wedding day ended up being Read more...
My family and I had a lot of problems hosting my wedding at the Newport Hyatt. Although the wedding day ended up being wonderful/beautiful, most of that was due to the setting/other vendors and not the Hyatt. We had a year and a half of frustration and disappointment dealing with their management. They are not accommodating for brides/their families and they do not compromise to meet clients half way. We were given false promises/information multiple times and also things were changed on us last minute without any advanced warning. If that wasn't bad enough, when we tried to explain our frustrations to upper management we were made to feel that we weren't spending "that much" in their perspective and therefore our needs weren't valued. The front desk is also a disaster there, they not only gave me a hard time to check into my bridal suite (at 2 am) but also messed up the family rooms on the wedding day. Afterwards, guests have had wrong charges on credit cards that have taken weeks to resolve. This hotel is disrespectful to its clients and does not value or appreciate the business that clients bring to them. They value themselves as a luxury hotel but do not act like one in any way. We literally fought for everything we got on our wedding day and if I had to do it again, I would not get married there. Read less
Services Used: Wedding Venue
Hyatt Regency Newport Hotel & Spa responded with the following comments:

Our sincerest apologies for your unfortunate experience. We appreciate you sharing your comments with us and are happy to hear that you wedding day ended up being beautiful. Thank you for your positive comments about our setting. We do apologize for the frustration you experienced with our front desk and management. Our team strongly values the requests of our brides and their families, and we are sorry to hear that was not your experience. Please be assured that your feelings have been shared with our team.
Default-vendor-profile-pic
Clara & Jay
Wedding:
8/22/2014
0.5/5.0
BRIDES BEWARE
We hosted our rehearsal dinner at the Hyatt and also had our main wedding room block here.
In regards to our room block: the Hyatt forgot to give out our welcome letters with the shuttle schedule. Due to this we received dozens of calls on our wedding day from frantic guests who did not know how to get to our ceremony. Worst than this, numerous guests were not given their room until 5:30PM (check in is supposed to be guaranteed for 4PM). Due to this they barely made it to our ceremony. Our guests also told us about numerous problems with their rooms: broken toilets, room left wide open by housekeeping, no front door! In regards to our hotel room, my parents were given our "honeymoon" suite by error! The service was awful, we ordered breakfast the day after the wedding and were made to wait almost an hour. Once the food came the waffle had no maple syrup at all and the coffee to milk or sugar! We had to wait another 30 minutes for a replacement which we were charged for!
Numerous issues with our rehearsal dinner as well. The space for the waterfront pavilion is very nice however it is not worth the aggravation, disappointment and expensive price. We had to work with 3 separate mgrs to plan our event: 1st one quit, 2nd would not get back to us for 2 weeks at a time even though her voicemail would say she was in the office every time we called so we requested a different manager to work with. 3rd manager was supposed to be there for the duration of the event but spent 20 min at our event and then left someone else in charge who was not briefed in on our event!!! The setup was not what we had agreed on in advance. To my great dismay I told the manager that the groomescake was a surprise yet2 different staff members went up to him to ask him questions about it.s, no one saw the cake. We had agreed upon a 2.5 hour open bar w a possible additional 30 min yet when we told the staff to actually add the 30 min they refused to do it.
BRIDES BEWARE
We hosted our rehearsal dinner at the Hyatt and also had our main wedding room block here.
In Read more...
BRIDES BEWARE
We hosted our rehearsal dinner at the Hyatt and also had our main wedding room block here.
In regards to our room block: the Hyatt forgot to give out our welcome letters with the shuttle schedule. Due to this we received dozens of calls on our wedding day from frantic guests who did not know how to get to our ceremony. Worst than this, numerous guests were not given their room until 5:30PM (check in is supposed to be guaranteed for 4PM). Due to this they barely made it to our ceremony. Our guests also told us about numerous problems with their rooms: broken toilets, room left wide open by housekeeping, no front door! In regards to our hotel room, my parents were given our "honeymoon" suite by error! The service was awful, we ordered breakfast the day after the wedding and were made to wait almost an hour. Once the food came the waffle had no maple syrup at all and the coffee to milk or sugar! We had to wait another 30 minutes for a replacement which we were charged for!
Numerous issues with our rehearsal dinner as well. The space for the waterfront pavilion is very nice however it is not worth the aggravation, disappointment and expensive price. We had to work with 3 separate mgrs to plan our event: 1st one quit, 2nd would not get back to us for 2 weeks at a time even though her voicemail would say she was in the office every time we called so we requested a different manager to work with. 3rd manager was supposed to be there for the duration of the event but spent 20 min at our event and then left someone else in charge who was not briefed in on our event!!! The setup was not what we had agreed on in advance. To my great dismay I told the manager that the groomescake was a surprise yet2 different staff members went up to him to ask him questions about it.s, no one saw the cake. We had agreed upon a 2.5 hour open bar w a possible additional 30 min yet when we told the staff to actually add the 30 min they refused to do it. Read less
Services Used: Rehearsal Dinner

MAP

 
1 Goat Island, Newport, RI 02840 See On Map
Thanks for visiting the vendor listing for Hyatt Regency Newport Hotel & Spa
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1396895690026-20-03-49-03-20-03-49-ds2557