About i wireless CenterGeneral Information and Meeting Arrangements
We thank you for considering the i wireless Center and Levy Restaurants for your function. The enclosed menus represent a sampling of our full menu selection. We take pride in our ability to customize a menu for your special event and to provide you with exceptional service during every aspect of your event.
Our catering department must be notified of the exact number of attendees at least 72 hours (three business days) prior to all functions. This minimum number of guests will be considered a guarantee for which you will be charged, even if fewer guests attend. If no guarantee is received by the catering department, the number of guests estimated on your catering contract will be used as the guarantee. The kitchen prepares 5% over for guarantees 35 or more. For groups in excess of 700, there will be a maximum of 35 extra set-ups.
Service Charges, Set-Up Fees, and Taxes
You will be assessed a service charge and current sales taxes as specified on the contract. Additional fees may be assessed to cover set-up labor, bartenders, food station attendants, cashiers, and other service staff in excess of our customary service standards.
You may host drinks for your guests based on consumption, or you may choose to have a cash bar open for your guests to purchase their own drinks. All alcoholic beverages served on the i wireless Center premises must be dispensed by bartenders and servers from Levy Restaurants. Alcoholic beverage service may be refused to any person who is not able to verify legal age with proper photo identification. Levy Restaurants reserves the right to refuse service to individuals who appear to be intoxicated. A bartender fee may be applied if your bar sales do not exceed the facility minimum.
Our catering department will provide white linens for food and beverage tables. An additional charge will be applied for meeting table linens.
Tax Exemption Certificate
It is necessary to have a copy of your current tax exemption certificate on file in our catering department to handle your account on a tax exemption basis. If we do not have your certificate on file, we must charge sales tax on all transactions.
Billing and Deposits
We ask the amount covering 75% of the guaranteed number of guests be paid in advance (See Guarantee). The remaining balance will be collected prior to your event. Other billing arrangements may be made in advance with our catering department.
Audio, Visual, and Electrical
A variety of audio visual equipment and services are available on a rental basis. Additional charges may be assessed for labor, set-ups, or electrical usage. To serve you properly, audio visual equipment and electrical needs must be specified to our Event Coordination Department at least one week prior to your function.
Room and Seating Assignments
The i wireless Center will supply all meeting/banquet rooms with the following complimentary items: tables and chairs, one podium or lectern with a wired microphone, and a head table with stock color skirt on riser. Additional equipment available on a rental basis (See Rental Rates).
Conference Center rooms are assigned according to estimated number of guests. If there are fluctuations in the number of attendees, the i wireless Center reserves the right to reassign space accordingly. Our standard banquet arrangement includes oval tables for 8-10 guests per table.
Shipping and Receiving
Packages for meetings will be accepted no more than three business days prior to your event due to limited storage space. Packages should be addressed to your on-site meeting contact with attention to the Event Coordinator assigned to your function. Packages should clearly list the date and name of the event and the total number of boxes shipped. The i wireless Center is not responsible for shipping or receiving packages C.O.D. or any lost or missing packages. All charges are the shipper’s responsibility. A labor charge may be applied for handling shipments in excess of four boxes or 50 pounds or more.
Liability and Insurance
The i wireless Center and Levy Restaurants reserve the right to inspect and monitor all public and private functions. The i wireless Center cannot be held responsible for any personal property or equipment brought onto the premises.
Insurance is required for any event held at the i wireless Center. A certificate of insurance is required evidencing coverage in the limits and format prescribed by the i wireless Center.
Catering provided by Levy Restaurants.
If you have any questions or would like to book your next event at the i wireless Center please call (309) 764-2001 extension 334 or e-mail Jennifer Kress.
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