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(9)

ICA Photography

Highland , CA

LOCATION

Highland, CA US 92346
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Photography

REVIEWS

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Nrskimi
Wedding:
11/7/2011
0.0/5.0
I sued ICA photography because after 1 yr and 3 mnths of following up I still didn't get all my pictures,album,canvases,and prints. After winning judgement in court I still have not received anything. Sure Carolyn seems nice at first. But after she receives your money good luck! I don't know how she rationalizes her conduct it's disgusting.
I sued ICA photography because after 1 yr and 3 mnths of following up I still didn't get all my Read more...
I sued ICA photography because after 1 yr and 3 mnths of following up I still didn't get all my pictures,album,canvases,and prints. After winning judgement in court I still have not received anything. Sure Carolyn seems nice at first. But after she receives your money good luck! I don't know how she rationalizes her conduct it's disgusting. Read less
Services Used: Photography
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becky
Wedding:
7/1/2011
1.0/5.0
whatever you do... DO NOT HIRE this company! Caroline (the owner) is the most unprofessional person I have ever worked with, and choosing her for my wedding is the only thing I wish I could take back about that day. Getting in contact with her before my wedding was next to impossible. We had paid her in full right away- which was a huge mistake. If I had a question, I would email her, text message her, and call her. It took WEEKS for a response, every time. I should have cancelled her service right then and there, but weddings are hectic- and I was far too busy doing other things than having to worry about firing her and finding a new company. She was rude and short, and unprofessional in all of our conversations, and always left me feeling uneasy.
For our engagement photos, I had to track her down to get a date to where we could finally have them taken.
The day of our wedding came and she was late. When it came time to set up for our wedding, she couldn't assemble our archway, so she gave up and my groomsmen ended up doing it! then, we ordered our canvas to be displayed at our wedding. Not only did she bring a photo we didn't ask for- but she edited it horrible and the photo had to be tossed in the trash. I sent her a picture of what had to be added to our cake, simple flower pedals- and instead, she added leaves and sticks, and whole flowers not even in our wedding colors. I know this sounds petty, but everything just kept adding up.
After the day was done, she failed to tell me it would take 3 months to receive our photos and video. But you would think that after 3 months of waiting, they would all be edited and look like the ones she posts on her site, right? wrong. they were not edited at all- and our video came 2 weeks later, put together and edited poorly without any input from us as to what was included and what was not included in the video. When I asked for the raw footage or to please have some input into a remake- she said it was her videographers policy not to give raw footage and refused to give me his contact information. We are now choosing our best 100 photos to be sent back to make our photo album, which she just informed me will be another 60 days to receive.
It has been a struggle, a fight, and a disappointment from the very beginning. I never write negative reviews on anyone, i just don't believe in spreading negative energy, but I'm doing this to save the aggravation for any of you who may read this. Shame on me for not getting rid of ICA photography before our wedding. ANYONE could have done a better job. DO NOT hire this company.
whatever you do... DO NOT HIRE this company! Caroline (the owner) is the most unprofessional person I have ever worked Read more...
whatever you do... DO NOT HIRE this company! Caroline (the owner) is the most unprofessional person I have ever worked with, and choosing her for my wedding is the only thing I wish I could take back about that day. Getting in contact with her before my wedding was next to impossible. We had paid her in full right away- which was a huge mistake. If I had a question, I would email her, text message her, and call her. It took WEEKS for a response, every time. I should have cancelled her service right then and there, but weddings are hectic- and I was far too busy doing other things than having to worry about firing her and finding a new company. She was rude and short, and unprofessional in all of our conversations, and always left me feeling uneasy.
For our engagement photos, I had to track her down to get a date to where we could finally have them taken.
The day of our wedding came and she was late. When it came time to set up for our wedding, she couldn't assemble our archway, so she gave up and my groomsmen ended up doing it! then, we ordered our canvas to be displayed at our wedding. Not only did she bring a photo we didn't ask for- but she edited it horrible and the photo had to be tossed in the trash. I sent her a picture of what had to be added to our cake, simple flower pedals- and instead, she added leaves and sticks, and whole flowers not even in our wedding colors. I know this sounds petty, but everything just kept adding up.
After the day was done, she failed to tell me it would take 3 months to receive our photos and video. But you would think that after 3 months of waiting, they would all be edited and look like the ones she posts on her site, right? wrong. they were not edited at all- and our video came 2 weeks later, put together and edited poorly without any input from us as to what was included and what was not included in the video. When I asked for the raw footage or to please have some input into a remake- she said it was her videographers policy not to give raw footage and refused to give me his contact information. We are now choosing our best 100 photos to be sent back to make our photo album, which she just informed me will be another 60 days to receive.
It has been a struggle, a fight, and a disappointment from the very beginning. I never write negative reviews on anyone, i just don't believe in spreading negative energy, but I'm doing this to save the aggravation for any of you who may read this. Shame on me for not getting rid of ICA photography before our wedding. ANYONE could have done a better job. DO NOT hire this company. Read less
Services Used: Photography
Wwnetwork-128
Lynne
Wedding:
1/1/2011
1.0/5.0
BUYER BEWARE!!! ATTENTION ALL BRIDES - Please do NOT hire ICA Photography. Everything will seem great in the beginning, but that will all change once you pay Caroline in full before the wedding. You will never see your money again and you will not get anything you paid for. Take the time to find another photographer - it will be the best wedding decision you could ever make!!! I wished I would have read reviews before hiring her. She is late, unprofessional, full of mistakes and excuses, and does not deliver what is promised in the contract. ~Crushed IE Bride
BUYER BEWARE!!! ATTENTION ALL BRIDES - Please do NOT hire ICA Photography. Everything will seem great in the beginning, Read more...
BUYER BEWARE!!! ATTENTION ALL BRIDES - Please do NOT hire ICA Photography. Everything will seem great in the beginning, but that will all change once you pay Caroline in full before the wedding. You will never see your money again and you will not get anything you paid for. Take the time to find another photographer - it will be the best wedding decision you could ever make!!! I wished I would have read reviews before hiring her. She is late, unprofessional, full of mistakes and excuses, and does not deliver what is promised in the contract. ~Crushed IE Bride Read less
Services Used: Photography
Wwnetwork-128
g
Wedding:
10/1/2010
1.0/5.0
I was very disappointed in this company. I have received the picture of our wedding day and found that they had not been edited and they had a poor quality resolution. The owner claims to be professional and did not deliver what was written in our contract. I strongly recommend on spending more time and look else where. My bride and I are disappointed and wish we had better picture to remember our special moment. Please don't make the same mistake I did.
Sincerely,
The Groom
I was very disappointed in this company. I have received the picture of our wedding day and found that they had not been Read more...
I was very disappointed in this company. I have received the picture of our wedding day and found that they had not been edited and they had a poor quality resolution. The owner claims to be professional and did not deliver what was written in our contract. I strongly recommend on spending more time and look else where. My bride and I are disappointed and wish we had better picture to remember our special moment. Please don't make the same mistake I did.
Sincerely,
The Groom Read less
Services Used: Photography
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Karla
Wedding:
7/31/2010
0.7/5.0
My husband and I got married on 7-2010 and we barely received our wedding pictures in 4-2011 and I have yet to receive our canvases that were promised and written in our contract. this photographer blames it on the earthquake in Japan, but she had the pictures we chose since Dec. 2010 and is full of excuses. She has yet to return our emails and I am proceeding with a complaint against this company.
My husband and I got married on 7-2010 and we barely received our wedding pictures in 4-2011 and I have yet to receive our Read more...
My husband and I got married on 7-2010 and we barely received our wedding pictures in 4-2011 and I have yet to receive our canvases that were promised and written in our contract. this photographer blames it on the earthquake in Japan, but she had the pictures we chose since Dec. 2010 and is full of excuses. She has yet to return our emails and I am proceeding with a complaint against this company. Read less
Services Used: Photography
Wwnetwork-128
Julianna
Wedding:
7/31/2010
0.6/5.0
Okay. I've been waiting a long time to write this review because I wanted to wait until I was done dealing with the company before I said anything. Not that this review is necessary, considering the other ones all pretty much cover exactly what I want to say about them, but when you're not impressed you're not impressed. Anyway, our wedding was in July of 2010. When I initially went to meet with the owner, everything seemed great with her work. She pulled out all her best stuff and lines and made the company sound great(although she did say upfront that this isn't any of their first jobs). What she showed us at the meeting was a bunch of artistically edited pictures and overall professional looking work. Fast forward to after the wedding when it took her until April to send us the 50 "edited" 4x6 prints (tell me why I couldn't tell the difference between those and the original ones we got on discs except for the ones where the color was all blown out afterwards. Basically terrible editing. Nothing artistic, nothing black and white- nothing special at all) Anyway, after that I told her we were disappointed with the pictures we got and she said to choose 20 and she would re edit them herself. (Which she had originally told us she would be the person editing our 50 prints and obviously wasn't) Fast forward again through getting two of the same canvas instead of two different ones, ("The printing company's fault". please. I ordered it though you and you gave it to me. Check your orders!) having to contact her multiple times over six MORE months to get her to do anything, (with excuses every time. Remember we were already 8 months post wedding before this) FINALLY getting the second (wrong size) canvas and re edited pictures, (which consisted basically of a color version and black and white version of each picture we asked for) and we STILL never got discs with the edited pictures on them like we were promised. At this point, now 16 months after my wedding, I am so done dealing with this lady that I'm not even going to attempt getting the rest of my order or my canvas corrected. Please go with someone else. I didn't even mention that as nice as our photographers were, one was very obviously more experienced than the other and they stayed out of the way at the ceremony which made for no close ups of the ring exchanges or anything and the less experienced one was behind the gazebo the whole time taking pictures from between the bars. Ugh. This company should not even be in business.
Okay. I've been waiting a long time to write this review because I wanted to wait until I was done dealing with the Read more...
Okay. I've been waiting a long time to write this review because I wanted to wait until I was done dealing with the company before I said anything. Not that this review is necessary, considering the other ones all pretty much cover exactly what I want to say about them, but when you're not impressed you're not impressed. Anyway, our wedding was in July of 2010. When I initially went to meet with the owner, everything seemed great with her work. She pulled out all her best stuff and lines and made the company sound great(although she did say upfront that this isn't any of their first jobs). What she showed us at the meeting was a bunch of artistically edited pictures and overall professional looking work. Fast forward to after the wedding when it took her until April to send us the 50 "edited" 4x6 prints (tell me why I couldn't tell the difference between those and the original ones we got on discs except for the ones where the color was all blown out afterwards. Basically terrible editing. Nothing artistic, nothing black and white- nothing special at all) Anyway, after that I told her we were disappointed with the pictures we got and she said to choose 20 and she would re edit them herself. (Which she had originally told us she would be the person editing our 50 prints and obviously wasn't) Fast forward again through getting two of the same canvas instead of two different ones, ("The printing company's fault". please. I ordered it though you and you gave it to me. Check your orders!) having to contact her multiple times over six MORE months to get her to do anything, (with excuses every time. Remember we were already 8 months post wedding before this) FINALLY getting the second (wrong size) canvas and re edited pictures, (which consisted basically of a color version and black and white version of each picture we asked for) and we STILL never got discs with the edited pictures on them like we were promised. At this point, now 16 months after my wedding, I am so done dealing with this lady that I'm not even going to attempt getting the rest of my order or my canvas corrected. Please go with someone else. I didn't even mention that as nice as our photographers were, one was very obviously more experienced than the other and they stayed out of the way at the ceremony which made for no close ups of the ring exchanges or anything and the less experienced one was behind the gazebo the whole time taking pictures from between the bars. Ugh. This company should not even be in business. Read less
Services Used: Photography
Missing_profile
ljozwiak
Wedding:
5/20/2006
5.0/5.0
Danica did a fantastic job! She let the day unfold and documented everything. When you are the bride, you can't be everywhere at your wedding. Things happen that you miss. After looking at my pictures, I felt that I didn't miss a thing. Danica captured everything. She helped me through the day and made the whole experience perfect. The pictures, and the book that she put together, were beautiful. I highly recommend Flora Danica Photography.
Danica did a fantastic job! She let the day unfold and documented everything. When you are the bride, you can't be Read more...
Danica did a fantastic job! She let the day unfold and documented everything. When you are the bride, you can't be everywhere at your wedding. Things happen that you miss. After looking at my pictures, I felt that I didn't miss a thing. Danica captured everything. She helped me through the day and made the whole experience perfect. The pictures, and the book that she put together, were beautiful. I highly recommend Flora Danica Photography. Read less
Services Used: Photography
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Caroline basically used me on my wedding day. She was failing to follow through with what we had requested as our location for Wedding day photos. She told me it didn't matter where we took the pictures she could use any location. This made me uncomfortable and so I decided not to have her as my photographer after all. The only thing I was to forfeit was the deposit based on her contract. Since I fired her. She had two of her photographers show up to my wedding and after my now his and and I were pronounced husband and wife, we were one step out of the church and we were served papers by these "employees" of hers. They proceeded to take pictures and ruin my wedding day.
The icing on the cake was that these people who so Wollongong ruined my wedding also ruined my actual wedding photos by appearing in the back ground of all the pictures taken of me walking down the aisle. This "company" will forever have tainted my special day. There should be some karma for people willing to ruin such a special occasion.
To add insult to injury she told the judge she had already paid photographers for that day and I was to pay her anyway. Even though it could have all been avoided. Please please I beg you after my experiences with ICA I'm begging you brides to be, run for the hills before hiring this company!!! I won't even describe the lighting issues we had during the engagement session. Absolute lack of professionalism and knowledge of photography!
Caroline basically used me on my wedding day. She was failing to follow through with what we had requested as our location Read more...
Caroline basically used me on my wedding day. She was failing to follow through with what we had requested as our location for Wedding day photos. She told me it didn't matter where we took the pictures she could use any location. This made me uncomfortable and so I decided not to have her as my photographer after all. The only thing I was to forfeit was the deposit based on her contract. Since I fired her. She had two of her photographers show up to my wedding and after my now his and and I were pronounced husband and wife, we were one step out of the church and we were served papers by these "employees" of hers. They proceeded to take pictures and ruin my wedding day.
The icing on the cake was that these people who so Wollongong ruined my wedding also ruined my actual wedding photos by appearing in the back ground of all the pictures taken of me walking down the aisle. This "company" will forever have tainted my special day. There should be some karma for people willing to ruin such a special occasion.
To add insult to injury she told the judge she had already paid photographers for that day and I was to pay her anyway. Even though it could have all been avoided. Please please I beg you after my experiences with ICA I'm begging you brides to be, run for the hills before hiring this company!!! I won't even describe the lighting issues we had during the engagement session. Absolute lack of professionalism and knowledge of photography! Read less
Services Used: Photography
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Anonymous
Wedding:
2+ years ago
0.0/5.0
DO NOT hire this 'company'. Worst experience ever. Unresponsive to questions, both in email and phone calls. Did not follow through with services stated in the contract. Basically took the money and ran. Not happy with this 'company' at all. Buyer beware, you'll not be getting what you paid for.
DO NOT hire this 'company'. Worst experience ever. Unresponsive to questions, both in email and phone calls. Did not Read more...
DO NOT hire this 'company'. Worst experience ever. Unresponsive to questions, both in email and phone calls. Did not follow through with services stated in the contract. Basically took the money and ran. Not happy with this 'company' at all. Buyer beware, you'll not be getting what you paid for. Read less
Services Used: Photography
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