130x130_sq_1400852879447-impressio

Impression Bridal

San Antonio , TX

LOCATION

720 Burnhamthorpe Road West, Unit 15-17
Mississauga, ON US L5C 3G1 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We didn't build the stores to be the best in its class, we built it to be a class all in its own. We could have built a store like any other; instead we built a store like no other. We... Read more
We didn't build the stores to be the best in its class, we built it to be a class all in its own. We could have built a store like any other; instead we built a store like no other. We want to offer our customers an experience beyond mere shopping by including an immense selection on wedding gowns, bridesmaid dresses, and our exclusive customer service. Visit us today and discover all the extras that make shopping so much more at Impression Bridal. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

3.8
out of 5.0
3.9/5.0
3.9/5.0
3.8/5.0
3.7/5.0
3.8/5.0
Sort by
Default-vendor-profile-pic
Abbiegail
Wedding:
5/17/2017
5.0/5.0
Debbie was wonderful! I found my perfect gown at Impression Bridal. Everyone that works there is very professional. I will be recommending them to everyone!
Debbie was wonderful! I found my perfect gown at Impression Bridal. Everyone that works there is very professional. I will Read more...
Debbie was wonderful! I found my perfect gown at Impression Bridal. Everyone that works there is very professional. I will be recommending them to everyone! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
[Private]
5.0/5.0
Said yes to the dress and this was the 8th bridal store I went to! The first dress that I tried on was it for me and my wedding consultant Lindsay was amazing!
Said yes to the dress and this was the 8th bridal store I went to! The first dress that I tried on was it for me and my Read more...
Said yes to the dress and this was the 8th bridal store I went to! The first dress that I tried on was it for me and my wedding consultant Lindsay was amazing! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Paul
Wedding:
7/12/2014
5.0/5.0
They were super flexible even though I was a long distance bride and had a very quick time frame for planning the wedding. They worked with me on getting things done quickly and treated us with a very personal touch. They helped me find a dress that was more beautiful than anything that I thought I would find.
They were super flexible even though I was a long distance bride and had a very quick time frame for planning the wedding. Read more...
They were super flexible even though I was a long distance bride and had a very quick time frame for planning the wedding. They worked with me on getting things done quickly and treated us with a very personal touch. They helped me find a dress that was more beautiful than anything that I thought I would find. Read less
Services Used: Dress & Attire
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Tryphena
Wedding:
3/29/2014
5.0/5.0
The service and customer care was truly outstanding.
The service and customer care was truly outstanding.
The service and customer care was truly outstanding. Read less
Services Used: Dress & Attire
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Lynn
Wedding:
1/4/2014
5.0/5.0
There are not enough nice things to say about this place. After my less than pleasurable experience with the competitors across the street, I was beyond thrilled to find Impression Bridal. What a difference crossing the street made. This store is beautiful, their dresses are amazing, and their staff was too good to be true. I had my fairy tale experience and I finally feel like a real bride. I urge you to visit Impression and see for yourself how fantastic this place is, ask for Teri, she was my sales consultant and she made my day.
There are not enough nice things to say about this place. After my less than pleasurable experience with the competitors Read more...
There are not enough nice things to say about this place. After my less than pleasurable experience with the competitors across the street, I was beyond thrilled to find Impression Bridal. What a difference crossing the street made. This store is beautiful, their dresses are amazing, and their staff was too good to be true. I had my fairy tale experience and I finally feel like a real bride. I urge you to visit Impression and see for yourself how fantastic this place is, ask for Teri, she was my sales consultant and she made my day. Read less
Services Used: Dress & Attire
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Reatta
Wedding:
12/28/2013
5.0/5.0
Love my dress! And Samantha was great!
Love my dress! And Samantha was great!
Love my dress! And Samantha was great! Read less
Services Used: Dress & Attire
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Ellen
Wedding:
11/16/2013
5.0/5.0
Debbie is wonderful. She is very responsive and professional. Impressions Bridal has a wide selection. Great place to shop.
Debbie is wonderful. She is very responsive and professional. Impressions Bridal has a wide selection. Great place to Read more...
Debbie is wonderful. She is very responsive and professional. Impressions Bridal has a wide selection. Great place to shop. Read less
Services Used: Dress & Attire
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Private User
Wedding:
11/2/2013
5.0/5.0
Had a beautiful selection of dresses at great prices! Dress came in quickly, about the time they said it would when I ordered. Seamstress did a great job with alterations. The only confusion I had was when the dress came in for the Dress Presentation appointment, they did not have the seamstress available so I set up a follow up appointment for that. But the presentation appointment was fun, brought along girlfriends and champagne!
Had a beautiful selection of dresses at great prices! Dress came in quickly, about the time they said it would when I Read more...
Had a beautiful selection of dresses at great prices! Dress came in quickly, about the time they said it would when I ordered. Seamstress did a great job with alterations. The only confusion I had was when the dress came in for the Dress Presentation appointment, they did not have the seamstress available so I set up a follow up appointment for that. But the presentation appointment was fun, brought along girlfriends and champagne! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
11/2/2013
5.0/5.0
When I came in with my appointment, everything was perfect from the get-go. I was looking for something simple for a beach wedding [still in the process of picking a venue]. My mother, bridesmaids and myself picked out three dresses to try on. My stylist, Jessica, picked one choice that I wouldn't usually pick. I tried on my three with no success. When I put hers on, my face lit up and I knew that was the dress! I was measured and ordered my dress. Jessica was exceptionally helpful, as were all the girls. The next day my fiance and family decided that we might have our wedding in San Antonio, so I called to put my dress on hold [barefoot vs. heels] and they were extremely accommodating. I came in three days later without an appointment to pick a pair of heels. The lady helped me with no problems, I was re-measured, and my dress was ordered. Would recommend their store to any future bride! [[Will update once my dress comes in and the alterations begin]]
When I came in with my appointment, everything was perfect from the get-go. I was looking for something simple for a beach Read more...
When I came in with my appointment, everything was perfect from the get-go. I was looking for something simple for a beach wedding [still in the process of picking a venue]. My mother, bridesmaids and myself picked out three dresses to try on. My stylist, Jessica, picked one choice that I wouldn't usually pick. I tried on my three with no success. When I put hers on, my face lit up and I knew that was the dress! I was measured and ordered my dress. Jessica was exceptionally helpful, as were all the girls. The next day my fiance and family decided that we might have our wedding in San Antonio, so I called to put my dress on hold [barefoot vs. heels] and they were extremely accommodating. I came in three days later without an appointment to pick a pair of heels. The lady helped me with no problems, I was re-measured, and my dress was ordered. Would recommend their store to any future bride! [[Will update once my dress comes in and the alterations begin]] Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I had the most amazing time...the selection was by far the best I have seen....the staff was knowledgeable and so so friendly....Victor was so funny and everyone that works there seem to love being their...I was happy to have bought my dress at there...
I had the most amazing time...the selection was by far the best I have seen....the staff was knowledgeable and so so Read more...
I had the most amazing time...the selection was by far the best I have seen....the staff was knowledgeable and so so friendly....Victor was so funny and everyone that works there seem to love being their...I was happy to have bought my dress at there... Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Planning a wedding is a lot of work! It's awesome when you find a place that is both enthusiastic and helpful. Impression Bridal was just that for me. This is my second wedding (never thought I would do it again) and thankfully my experience couldn't have been better. Teri was my stylist and she was so down to earth. She listened to all my wants and needs, and even helped me to stay under budget!!!! Super important when you don't want to break the bank. Can't wait to show off my gorgeous gown next week to my family, friends, and most importantly to my sweetheart. Love, love, love this store ... go there if you too want a fabulous experience.
Planning a wedding is a lot of work! It's awesome when you find a place that is both enthusiastic and helpful. Impression Read more...
Planning a wedding is a lot of work! It's awesome when you find a place that is both enthusiastic and helpful. Impression Bridal was just that for me. This is my second wedding (never thought I would do it again) and thankfully my experience couldn't have been better. Teri was my stylist and she was so down to earth. She listened to all my wants and needs, and even helped me to stay under budget!!!! Super important when you don't want to break the bank. Can't wait to show off my gorgeous gown next week to my family, friends, and most importantly to my sweetheart. Love, love, love this store ... go there if you too want a fabulous experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/25/2013
5.0/5.0
Being a young bride on a tight budget, I did not believe I would be able to afford the dress of my dreams. Impression bridal made that dream come true! Their store was clean, well-organized, and their staff were amazing. I bought my dress, veil, a replacement veil when I changed my mind and exchanged my first one, and had my alterations done there, including adding bra cups into the dress all for under $1,500. My dress wasn't even the cheapest one there. Believe me, I called around to stores with the vintage lines of dresses that I liked, and most of the other places that carried them started their prices around the $3,000-$5,000 range. Half of my bridesmaids also bought their dresses there and received discounts! Everything looked fantastic!
Being a young bride on a tight budget, I did not believe I would be able to afford the dress of my dreams. Impression Read more...
Being a young bride on a tight budget, I did not believe I would be able to afford the dress of my dreams. Impression bridal made that dream come true! Their store was clean, well-organized, and their staff were amazing. I bought my dress, veil, a replacement veil when I changed my mind and exchanged my first one, and had my alterations done there, including adding bra cups into the dress all for under $1,500. My dress wasn't even the cheapest one there. Believe me, I called around to stores with the vintage lines of dresses that I liked, and most of the other places that carried them started their prices around the $3,000-$5,000 range. Half of my bridesmaids also bought their dresses there and received discounts! Everything looked fantastic! Read less
Services Used: Dress & Attire
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Mandy
Wedding:
5/17/2013
5.0/5.0
I had a bad experience with David's Bridal right before I came to Impressions. I was not in a very good mood and I expected this to be just as bad. However, Impressions went above and beyond. They were busy when I came in but they still took the time to greet me and see me that day. The person who did my appointment, Melissa, was absolutely amazing! She made me feel good and would work with me even though I was unsure exactly what I wanted in a dress. She gave me her honest opinion and helped me find what was me. I honestly did not think I would find my dress so quickly. She found one that was perfect for my body type and had the qualities I wanted in a dress. My family and I ended up in tears, we were so happy. I did not think I would have that reaction but I did. I ended up buying the dress. I have not recieved it, so once I go through that process I will have to give a review on that, but overall I was amazed and super happy with their service. I feel like I cannot thank them enough. They made me feel special and they worked with me. They were kind and made me feel important. I would definetely recommend them to anyone!
I had a bad experience with David's Bridal right before I came to Impressions. I was not in a very good mood and I Read more...
I had a bad experience with David's Bridal right before I came to Impressions. I was not in a very good mood and I expected this to be just as bad. However, Impressions went above and beyond. They were busy when I came in but they still took the time to greet me and see me that day. The person who did my appointment, Melissa, was absolutely amazing! She made me feel good and would work with me even though I was unsure exactly what I wanted in a dress. She gave me her honest opinion and helped me find what was me. I honestly did not think I would find my dress so quickly. She found one that was perfect for my body type and had the qualities I wanted in a dress. My family and I ended up in tears, we were so happy. I did not think I would have that reaction but I did. I ended up buying the dress. I have not recieved it, so once I go through that process I will have to give a review on that, but overall I was amazed and super happy with their service. I feel like I cannot thank them enough. They made me feel special and they worked with me. They were kind and made me feel important. I would definetely recommend them to anyone! Read less
Services Used: Dress & Attire
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Steph
Wedding:
5/11/2013
5.0/5.0
I came to Impression Bridal after a terrible experience with Davids Bridal(the customer service there is horrible and incomparable to Impression)
I did not have an appointment, but the girl at the front desk was still very helpful, allowed me to look around and took a few moments to find me a stylist. She introduced me to Noelle and I immediatly knew i was in good hands. Noelle was very attentive and knowledgable (which made me feel super comfortable with her.) She listened, did not seem at all pushy and was more worried about finding me a dress that I truly loved and not just trying to make a sale. I was not planning on actually purchasing a dress the day that I went in but because of the great customer service and experience she provided me with, i couldnt say no...I also knew that i wouldnt be able to go anywhere else, find an amazing dress like the one that i found and walk away feeling this great about the experience i had while there. I would recommend Impression to ANY bride! They truly care about the bride and her vision and make it a point to make you feel that way!
I came to Impression Bridal after a terrible experience with Davids Bridal(the customer service there is horrible and Read more...
I came to Impression Bridal after a terrible experience with Davids Bridal(the customer service there is horrible and incomparable to Impression)
I did not have an appointment, but the girl at the front desk was still very helpful, allowed me to look around and took a few moments to find me a stylist. She introduced me to Noelle and I immediatly knew i was in good hands. Noelle was very attentive and knowledgable (which made me feel super comfortable with her.) She listened, did not seem at all pushy and was more worried about finding me a dress that I truly loved and not just trying to make a sale. I was not planning on actually purchasing a dress the day that I went in but because of the great customer service and experience she provided me with, i couldnt say no...I also knew that i wouldnt be able to go anywhere else, find an amazing dress like the one that i found and walk away feeling this great about the experience i had while there. I would recommend Impression to ANY bride! They truly care about the bride and her vision and make it a point to make you feel that way! Read less
Services Used: Dress & Attire
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charisse
Wedding:
5/4/2013
5.0/5.0
Impression was the second dress store I went to after David's Bridal...which I would NEVER recommend going to. As soon as I walked into Impression, I was in awe. The dresses were B.E.A.U.T.I.F.U.L. I was just blown away with the designs and customer service! After getting Debbie, the bridal associate, I was even more convinced this place was the one. I was gonna find my dress here. Which, I did. I got a high-low dress which wasn't even one I picked out to try on. Debbie brought it to me after I had found the dress...so I thought. It was a "fun" one to try on and amazingly enough, was the one we all cried over. It was amazing. Ordered it that day! We also got our bridesmaid dresses from there which were STUNNING! Ordered them in coral with a silvery/grey sash. They fit the girls perfect! Got the groomsmen tuxes through them even though I don't think they will be offering that anymore....and for good reason. They company they used, Jim's Tuxedos, made mistakes over and over. Luckily for me, it was just in the color of the vest and tie and within a day, they had it fixed. They are amazing. I love the customer service level and Debbie....was an angel. :))
Impression was the second dress store I went to after David's Bridal...which I would NEVER recommend going to. As soon as Read more...
Impression was the second dress store I went to after David's Bridal...which I would NEVER recommend going to. As soon as I walked into Impression, I was in awe. The dresses were B.E.A.U.T.I.F.U.L. I was just blown away with the designs and customer service! After getting Debbie, the bridal associate, I was even more convinced this place was the one. I was gonna find my dress here. Which, I did. I got a high-low dress which wasn't even one I picked out to try on. Debbie brought it to me after I had found the dress...so I thought. It was a "fun" one to try on and amazingly enough, was the one we all cried over. It was amazing. Ordered it that day! We also got our bridesmaid dresses from there which were STUNNING! Ordered them in coral with a silvery/grey sash. They fit the girls perfect! Got the groomsmen tuxes through them even though I don't think they will be offering that anymore....and for good reason. They company they used, Jim's Tuxedos, made mistakes over and over. Luckily for me, it was just in the color of the vest and tie and within a day, they had it fixed. They are amazing. I love the customer service level and Debbie....was an angel. :)) Read less
Services Used: Dress & Attire
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S
Wedding:
4/20/2013
5.0/5.0
I'm giving the Impression Bridal store near the Houston Galleria a glowing review, but that is in large part due to Tauni Fenton, one of the higher-ups who happened to be in the store the day my mom and I first came in and who worked with us throughout the whole planning process. My dress was a mermaid style gown, absolutely beautiful, and best of all it was priced very reasonably - $1100, not including alterations. Seriously, this dress was amazing, and so much better than some of the $2000+ dresses I saw at other stores. Anyway, I think we were very lucky to have been in when Tauni was there because her service was OUTSTANDING. To be honest, at least one of the other staff members we worked with (the manager) was not the most competent fellow (he didn't really solve problems very well, and he seemed to care more about my mom's fashionable handbag than our alterations), but Tauni has no patience for incompetence and her service is probably some of the best we have ever received. She made sure she was at every alteration, made sure the seamstress made our dresses as perfect as they could be, and even gave us both a complimentary premium press.

With regards to the alterations, admittedly the seamstress, Lynn, did a terrific job (especially on my mom's dress, which needed a total upheaval), but she can be very tricky to work with. I kept insisting that the bust of my gown be taken in because it made me look like I had an artificially large chest, and she kept protesting, pretty much implying that no bride wants to look flat-chested on her wedding day. Her behavior was pretty ridiculous and I called her out on it, but the best part was Tauni, who was always our advocate and always made sure we were happy and comfortable. And in the end, the bust was taken in as I wanted.

So - my dress was beautiful, the alterations were extremely clean and professionally done (although the seamstress has no customer service skills), and Tauni's service was top-notch!
I'm giving the Impression Bridal store near the Houston Galleria a glowing review, but that is in large part due to Tauni Read more...
I'm giving the Impression Bridal store near the Houston Galleria a glowing review, but that is in large part due to Tauni Fenton, one of the higher-ups who happened to be in the store the day my mom and I first came in and who worked with us throughout the whole planning process. My dress was a mermaid style gown, absolutely beautiful, and best of all it was priced very reasonably - $1100, not including alterations. Seriously, this dress was amazing, and so much better than some of the $2000+ dresses I saw at other stores. Anyway, I think we were very lucky to have been in when Tauni was there because her service was OUTSTANDING. To be honest, at least one of the other staff members we worked with (the manager) was not the most competent fellow (he didn't really solve problems very well, and he seemed to care more about my mom's fashionable handbag than our alterations), but Tauni has no patience for incompetence and her service is probably some of the best we have ever received. She made sure she was at every alteration, made sure the seamstress made our dresses as perfect as they could be, and even gave us both a complimentary premium press.

With regards to the alterations, admittedly the seamstress, Lynn, did a terrific job (especially on my mom's dress, which needed a total upheaval), but she can be very tricky to work with. I kept insisting that the bust of my gown be taken in because it made me look like I had an artificially large chest, and she kept protesting, pretty much implying that no bride wants to look flat-chested on her wedding day. Her behavior was pretty ridiculous and I called her out on it, but the best part was Tauni, who was always our advocate and always made sure we were happy and comfortable. And in the end, the bust was taken in as I wanted.

So - my dress was beautiful, the alterations were extremely clean and professionally done (although the seamstress has no customer service skills), and Tauni's service was top-notch! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
3/10/2013
5.0/5.0
Karina and the Impression Bridal staff were absolutely a dream come true! When I visited the store after I purchased the dress, most consultants greeted me by name and were extremely courteous and helpful! Karina my consultant made the process of choosing stress free. I had always dreamed of going to Kleinfeld to buy my wedding dress, but there with Impression Bridal you receive the same experience if not better!
Karina and the Impression Bridal staff were absolutely a dream come true! When I visited the store after I purchased the Read more...
Karina and the Impression Bridal staff were absolutely a dream come true! When I visited the store after I purchased the dress, most consultants greeted me by name and were extremely courteous and helpful! Karina my consultant made the process of choosing stress free. I had always dreamed of going to Kleinfeld to buy my wedding dress, but there with Impression Bridal you receive the same experience if not better! Read less
Services Used: Dress & Attire
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mcl1250
Wedding:
7/13/2012
5.0/5.0
Lovely staff....wonderful service....great selection...and the most beautiful store I have ever seen!
Lovely staff....wonderful service....great selection...and the most beautiful store I have ever seen!
Lovely staff....wonderful service....great selection...and the most beautiful store I have ever seen! Read less
Services Used: Dress & Attire
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Michelle
Wedding:
4/21/2012
5.0/5.0
My dress was perfect! It was beautiful and I had many, many compliments on it. I loved that this shop wasn't your below average "chain store" and that they had wonderful customer service. I would highly recommend getting your wedding dress here.
My dress was perfect! It was beautiful and I had many, many compliments on it. I loved that this shop wasn't your below Read more...
My dress was perfect! It was beautiful and I had many, many compliments on it. I loved that this shop wasn't your below average "chain store" and that they had wonderful customer service. I would highly recommend getting your wedding dress here. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
3/10/2012
5.0/5.0
I have to rate this a perfect score because i cant complain about anything. I look at other bridal stores and coming here was a good decision. The dresses they have for the price they ask was more then good enough for me to get what i wanted, 2 dresses! I got to change during the wedding after my ceremony, and both of the dresses was a hit. Got raves for it and the surpise change took in well. The fitting went great and custom order a lil snug to go along with the dress. Got last min shoes and jewlery all at a great price. Everything was ready when said and handling my bridesmaid was great because they could not all make it at once. It was as lil stress as can be for handling something so important to a bride, what she wears!
I have to rate this a perfect score because i cant complain about anything. I look at other bridal stores and coming here Read more...
I have to rate this a perfect score because i cant complain about anything. I look at other bridal stores and coming here was a good decision. The dresses they have for the price they ask was more then good enough for me to get what i wanted, 2 dresses! I got to change during the wedding after my ceremony, and both of the dresses was a hit. Got raves for it and the surpise change took in well. The fitting went great and custom order a lil snug to go along with the dress. Got last min shoes and jewlery all at a great price. Everything was ready when said and handling my bridesmaid was great because they could not all make it at once. It was as lil stress as can be for handling something so important to a bride, what she wears! Read less
Services Used: Dress & Attire
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Laura
Wedding:
11/12/2011
5.0/5.0
I first went to Davids Bridal and they were extremely rude to me, if you arent all dressed up and dont look like you have lots of money in your pocket they brush you off... And by doing so they lost a five thousand dollar sell and Impression Bridals gained it! These ladies are awesome! In fact if I ever need another gown again I will go back to texas just so I can deal with these ladies! They made me feel beautiful and helped me find what I was looking for and so much more. Thank you girls!!
I first went to Davids Bridal and they were extremely rude to me, if you arent all dressed up and dont look like you have Read more...
I first went to Davids Bridal and they were extremely rude to me, if you arent all dressed up and dont look like you have lots of money in your pocket they brush you off... And by doing so they lost a five thousand dollar sell and Impression Bridals gained it! These ladies are awesome! In fact if I ever need another gown again I will go back to texas just so I can deal with these ladies! They made me feel beautiful and helped me find what I was looking for and so much more. Thank you girls!! Read less
Services Used: Dress & Attire
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fiorella
Wedding:
10/1/2011
5.0/5.0
I had a great experience buying my dress. The ladies are so nice and helpful. I purchased my dress from the Baybrook mall location and found the perfect dress for me and it was very affordable. I like the personal experience that you receive from them vs buying the dress at one of the big bridal stores.
I had a great experience buying my dress. The ladies are so nice and helpful. I purchased my dress from the Baybrook mall Read more...
I had a great experience buying my dress. The ladies are so nice and helpful. I purchased my dress from the Baybrook mall location and found the perfect dress for me and it was very affordable. I like the personal experience that you receive from them vs buying the dress at one of the big bridal stores. Read less
Services Used: Dress & Attire
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Luisa
Wedding:
5/28/2011
5.0/5.0
They ask me what I wanted, and with just one hint the girl brought to me the most perfect and fabulous dress ever! I looked Fantastic!
They ask me what I wanted, and with just one hint the girl brought to me the most perfect and fabulous dress ever! I Read more...
They ask me what I wanted, and with just one hint the girl brought to me the most perfect and fabulous dress ever! I looked Fantastic! Read less
Services Used: Dress & Attire
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Juana
Wedding:
6/20/2014
4.9/5.0
All the staff at Impressions were so friendly and professional. My stylist, Christine took the time to talk to me about what I was looking for, what I wanted to avoid and my budget. She was very supportive, informative and encouraging. We found the perfect dress and Christine got me a really good deal. I definitely recommend Impressions.

Update- My dress was altered and it was perfection, I was so pleased with the workmanship. I was in love with my dress when I bought it, but was in pure ecstasy after was altered. I received so many compliments on my wedding day, I felt beautiful and confident that my dress fit me and that I wore the dress and it was not the other way around. Please run to Impressions to get your dress, they are all friendly and willing to help guide you in the right direction in choosing the perfect gown!
All the staff at Impressions were so friendly and professional. My stylist, Christine took the time to talk to me about Read more...
All the staff at Impressions were so friendly and professional. My stylist, Christine took the time to talk to me about what I was looking for, what I wanted to avoid and my budget. She was very supportive, informative and encouraging. We found the perfect dress and Christine got me a really good deal. I definitely recommend Impressions.

Update- My dress was altered and it was perfection, I was so pleased with the workmanship. I was in love with my dress when I bought it, but was in pure ecstasy after was altered. I received so many compliments on my wedding day, I felt beautiful and confident that my dress fit me and that I wore the dress and it was not the other way around. Please run to Impressions to get your dress, they are all friendly and willing to help guide you in the right direction in choosing the perfect gown! Read less
Services Used: Dress & Attire
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Shauna
Wedding:
2/22/2014
4.9/5.0
The dresses do not compare to anywhere else! And the service was amazing of course. I went opening weekend and fell in love with the very first dress I tried on! Couldn't believe how perfect it was, and for a very reasonable price!
The dresses do not compare to anywhere else! And the service was amazing of course. I went opening weekend and fell in Read more...
The dresses do not compare to anywhere else! And the service was amazing of course. I went opening weekend and fell in love with the very first dress I tried on! Couldn't believe how perfect it was, and for a very reasonable price! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
The staff was great, friendly, patient, and helpful. My mother purchased her dress there as well.
The staff was great, friendly, patient, and helpful. My mother purchased her dress there as well.
The staff was great, friendly, patient, and helpful. My mother purchased her dress there as well. Read less
Services Used: Dress & Attire
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Kim
Wedding:
1/1/2014
4.9/5.0
I walked in indicated the style of dress I was looking for and less than 5 minutes later Tauni brought me the my wedding dress. A few minutes later she brought me the perfect shoes. My dress was altered and ready the next day.

Great staff and best experience I have ever had in a bridal salon.
I walked in indicated the style of dress I was looking for and less than 5 minutes later Tauni brought me the my wedding Read more...
I walked in indicated the style of dress I was looking for and less than 5 minutes later Tauni brought me the my wedding dress. A few minutes later she brought me the perfect shoes. My dress was altered and ready the next day.

Great staff and best experience I have ever had in a bridal salon. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
My girl bought her dress at the Kennesaw store Friday and I had the best time...she looked great..and they were awesome....I high recommend this really good store to all future couples...
My girl bought her dress at the Kennesaw store Friday and I had the best time...she looked great..and they were Read more...
My girl bought her dress at the Kennesaw store Friday and I had the best time...she looked great..and they were awesome....I high recommend this really good store to all future couples... Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.5/5.0
I found the most gorgeous wedding dress there. I also found beautiful, reasonable dresses for my maid of honor and my bridesmaids. The staff was wonderful. I often had two or three sales people helping me, or watching and offering encouragement. They made it an exciting, fun experience.
I found the most gorgeous wedding dress there. I also found beautiful, reasonable dresses for my maid of honor and my Read more...
I found the most gorgeous wedding dress there. I also found beautiful, reasonable dresses for my maid of honor and my bridesmaids. The staff was wonderful. I often had two or three sales people helping me, or watching and offering encouragement. They made it an exciting, fun experience. Read less
Services Used: Dress & Attire
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Megan
Wedding:
5/2/2013
4.5/5.0
The atmosphere of this store is wonderful. The coolest part about my stylist is that she not only helped me find my gown, but she also gave me ideas for my wedding and helped me brainstorm for different aspects of my wedding. They're super friendly and they're with you every step of the way when it comes to finding a gown for your bridal party and sometimes other parts of the wedding too. Im so glad that I saw the boys holding the "Impression Bridal" signs, otherwise I would've never known about them!
The atmosphere of this store is wonderful. The coolest part about my stylist is that she not only helped me find my gown, Read more...
The atmosphere of this store is wonderful. The coolest part about my stylist is that she not only helped me find my gown, but she also gave me ideas for my wedding and helped me brainstorm for different aspects of my wedding. They're super friendly and they're with you every step of the way when it comes to finding a gown for your bridal party and sometimes other parts of the wedding too. Im so glad that I saw the boys holding the "Impression Bridal" signs, otherwise I would've never known about them! Read less
Services Used: Dress & Attire
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Ethan
Wedding:
10/25/2014
4.3/5.0
Natasha was amazing! She made me feel like I was the only bride in the world. I have recommended impressions to all of my friends.
Natasha was amazing! She made me feel like I was the only bride in the world. I have recommended impressions to all of my Read more...
Natasha was amazing! She made me feel like I was the only bride in the world. I have recommended impressions to all of my friends. Read less
Services Used: Dress & Attire
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Katie
Wedding:
10/7/2011
4.0/5.0
I got my bridesmaids dresses here and they were beautiful! I thought they would have at least given a discount to the girls since there were 6 of them, but nothing. They are pricey, compared to other store as well. BUT they did work with me and was able to change the dress to change colors and fabrics to what I wanted. Overall good place.
I got my bridesmaids dresses here and they were beautiful! I thought they would have at least given a discount to the Read more...
I got my bridesmaids dresses here and they were beautiful! I thought they would have at least given a discount to the girls since there were 6 of them, but nothing. They are pricey, compared to other store as well. BUT they did work with me and was able to change the dress to change colors and fabrics to what I wanted. Overall good place. Read less
Services Used: Dress & Attire
130x130_sq_1365424660820-dsc00476
D1
Wedding:
10/12/2013
3.2/5.0
I found my dress at Impression in the Galleria after appointments at 4 other places. The appointment got off to a very little rocky start at first when I was explaining what type of dress I was looking for. Being directed to the floor to show my consultant what I was seeking helped clarify and soon I was trying on dresses. However, the second dress I tried on was the one I fell in love with. I kept trying on the others with that one as the one to beat and finally came back to it. The issue was that it was not quite the shape I had in mind and it had a huge train. Grant picked up the ball and showed me how the train could be bustled and how the dress could be altered a little here and their to make this drop waist ball gown, more fitted! It was then perfect! I am not a cryer but when Grant asked me if this was the dress, not only did i burst into tears so did everyone else! They way the staff worked with me and my group was fabulous, they listened and I found the perfect dress!

I will update the review when the dress comes in and after alterations and fittings!

Update after first fitting - apparently my dress can't be modified to fit the way I was promised. As disappointed as this is there is not a lot to be done. They are going to alter it as much as they can and we will see what happens. Also the turnover of the staff and management at the Houston Galleria location has been of concern. Dress was close to what I wanted - but realized in pictures that you could see some of the nips and tucks - which was highly disappointing. Skip using their seamstress and go to your own.
I found my dress at Impression in the Galleria after appointments at 4 other places. The appointment got off to a very Read more...
I found my dress at Impression in the Galleria after appointments at 4 other places. The appointment got off to a very little rocky start at first when I was explaining what type of dress I was looking for. Being directed to the floor to show my consultant what I was seeking helped clarify and soon I was trying on dresses. However, the second dress I tried on was the one I fell in love with. I kept trying on the others with that one as the one to beat and finally came back to it. The issue was that it was not quite the shape I had in mind and it had a huge train. Grant picked up the ball and showed me how the train could be bustled and how the dress could be altered a little here and their to make this drop waist ball gown, more fitted! It was then perfect! I am not a cryer but when Grant asked me if this was the dress, not only did i burst into tears so did everyone else! They way the staff worked with me and my group was fabulous, they listened and I found the perfect dress!

I will update the review when the dress comes in and after alterations and fittings!

Update after first fitting - apparently my dress can't be modified to fit the way I was promised. As disappointed as this is there is not a lot to be done. They are going to alter it as much as they can and we will see what happens. Also the turnover of the staff and management at the Houston Galleria location has been of concern. Dress was close to what I wanted - but realized in pictures that you could see some of the nips and tucks - which was highly disappointing. Skip using their seamstress and go to your own. Read less
Services Used: Dress & Attire
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Julie
Wedding:
1/18/2014
2.4/5.0
The people who assisted me on finalizing my decision & transaction was a sweetheart & very helpful. Thank you!

But for the other half I spent days contacting was no help...

I was informed that ill receive a discount if we attend the bridal extravaganza. I stopped by their booth, & the employee said I get nothing.

When I had called the store to get my quote pricing before purchasing my bridesmaid dresses. The sale consultant told me it would cost an additional $25 for each dress to be shipped. In my mind, that is ridiculous. David's bridal didn't charge me shipping for ordering a Vera wang dress. Thank goodness to the person that assisted my transaction resolved the matter for me.

One of the styles, the sales consultant told me they have my wedding color in stock, come to find out they do not. Wasted our time to select that dress & to find out its not available.


The quality of the dress is really not worth the cost they're charging you. I was not impress of the fabric & material, but it's what my bridesmaid wanted.

It's already stressful planning a wedding. Working with an unorganized, lack of knowledge company make its worse.
The people who assisted me on finalizing my decision & transaction was a sweetheart & very helpful. Thank you!

Read more...
The people who assisted me on finalizing my decision & transaction was a sweetheart & very helpful. Thank you!

But for the other half I spent days contacting was no help...

I was informed that ill receive a discount if we attend the bridal extravaganza. I stopped by their booth, & the employee said I get nothing.

When I had called the store to get my quote pricing before purchasing my bridesmaid dresses. The sale consultant told me it would cost an additional $25 for each dress to be shipped. In my mind, that is ridiculous. David's bridal didn't charge me shipping for ordering a Vera wang dress. Thank goodness to the person that assisted my transaction resolved the matter for me.

One of the styles, the sales consultant told me they have my wedding color in stock, come to find out they do not. Wasted our time to select that dress & to find out its not available.


The quality of the dress is really not worth the cost they're charging you. I was not impress of the fabric & material, but it's what my bridesmaid wanted.

It's already stressful planning a wedding. Working with an unorganized, lack of knowledge company make its worse. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
2.0/5.0
This was my very 1st store- the sales lady was very nice and sweet but the whole experience is just sad. The first thing they ask is what is your budget: to what I said 2000 then all the dresses no matter how nice or ugly they all cost around 1900-2200. I checked online same models and found them at 500- 800 dlls! Online stores have faster delivery than this place.
I ended up in Blue bridal in Austin, TX this place treats you nice, has awesome up to date dresses at great prices.
I dont recommend this place.
This was my very 1st store- the sales lady was very nice and sweet but the whole experience is just sad. The first thing Read more...
This was my very 1st store- the sales lady was very nice and sweet but the whole experience is just sad. The first thing they ask is what is your budget: to what I said 2000 then all the dresses no matter how nice or ugly they all cost around 1900-2200. I checked online same models and found them at 500- 800 dlls! Online stores have faster delivery than this place.
I ended up in Blue bridal in Austin, TX this place treats you nice, has awesome up to date dresses at great prices.
I dont recommend this place. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.4/5.0
I went and ordered my dress. Everything was great up until I paid my dress in full. My dress came in late, the wedding was called off, and I moved. Once the dress came in I was living in another state. My significant other picked up my dress for me on a business trip. When he arrived the dress was not the same as the one I tried on not the same as the store pictures online. I called to speak with the rudest manager. Who informed me that it was not her problem. I was stuck with the incorrect dress and that I should have picked it up sooner. Over 2000 is what was spent for me to be treated terribly. Now I have to try an resale this dress. Don't spend your money there. These people are wrong.
I went and ordered my dress. Everything was great up until I paid my dress in full. My dress came in late, the wedding was Read more...
I went and ordered my dress. Everything was great up until I paid my dress in full. My dress came in late, the wedding was called off, and I moved. Once the dress came in I was living in another state. My significant other picked up my dress for me on a business trip. When he arrived the dress was not the same as the one I tried on not the same as the store pictures online. I called to speak with the rudest manager. Who informed me that it was not her problem. I was stuck with the incorrect dress and that I should have picked it up sooner. Over 2000 is what was spent for me to be treated terribly. Now I have to try an resale this dress. Don't spend your money there. These people are wrong. Read less
Services Used: Dress & Attire
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carol
Wedding:
11/17/2012
0.7/5.0
By far the WORST PLACE TO GO!!!!!!!!!!!!! stay away if you dont want to go through alot of trouble!!!!!! Once they get your money, they are RUDE and could care less about you!!! wedding planning is hard already, you dont need this extra STRESS on you!!!! let me share to everyone what had happened to us!!! my sis wedding is in November and our main priority was to get the dress first!! so back in May, we went dress shopping and found a dress we liked there. We ordered it right away so that there is ample time to make alterations on it so that it would fit. In July, they called us to see if we wanted to order the dress. we were surprised and frustrated that it was NOT ORDERED YET!!!! we paid money for the dress already and thought they would order it but they didnt. After having a long and RUDE conversation with the manager there, the dress was ordered!! After the dress came in, we came in for a fitting. We made an appointment and they said we didn’t. We were not happy but luckily the seamstress was available to do a fitting. There were straps on the dress that we didn’t like, so we ask them if they could take it out for us and also add a bustle. They said yes so we left. One of the ladies there name Debbie was nice and tried to help us as best as possible (making sure everything came and called us when it came so we can pick it up). She was basically the ONLY ONE THAT WAS NICE!!!! When they called again to get the dress picked up, the straps were out but now there is TWO HOLES where the straps were!!! We told them that this does not look good!!! Guess what one of the OWNERS said!!! They said “ive worked here for 6 years and never saw straps on this dress!!!” We were SHOCKED AND FURIOUS!!!! WHY WOULD WE MAKE THIS UP!!!! After some going back and forth, one of the ladies went to get the exact sample dress on the floor and what do you know, THERE ARE STRAPS!!!! She apologized but the damage is already done! The wedding is over now but let me tell you, the bustle t
By far the WORST PLACE TO GO!!!!!!!!!!!!! stay away if you dont want to go through alot of trouble!!!!!! Once they get Read more...
By far the WORST PLACE TO GO!!!!!!!!!!!!! stay away if you dont want to go through alot of trouble!!!!!! Once they get your money, they are RUDE and could care less about you!!! wedding planning is hard already, you dont need this extra STRESS on you!!!! let me share to everyone what had happened to us!!! my sis wedding is in November and our main priority was to get the dress first!! so back in May, we went dress shopping and found a dress we liked there. We ordered it right away so that there is ample time to make alterations on it so that it would fit. In July, they called us to see if we wanted to order the dress. we were surprised and frustrated that it was NOT ORDERED YET!!!! we paid money for the dress already and thought they would order it but they didnt. After having a long and RUDE conversation with the manager there, the dress was ordered!! After the dress came in, we came in for a fitting. We made an appointment and they said we didn’t. We were not happy but luckily the seamstress was available to do a fitting. There were straps on the dress that we didn’t like, so we ask them if they could take it out for us and also add a bustle. They said yes so we left. One of the ladies there name Debbie was nice and tried to help us as best as possible (making sure everything came and called us when it came so we can pick it up). She was basically the ONLY ONE THAT WAS NICE!!!! When they called again to get the dress picked up, the straps were out but now there is TWO HOLES where the straps were!!! We told them that this does not look good!!! Guess what one of the OWNERS said!!! They said “ive worked here for 6 years and never saw straps on this dress!!!” We were SHOCKED AND FURIOUS!!!! WHY WOULD WE MAKE THIS UP!!!! After some going back and forth, one of the ladies went to get the exact sample dress on the floor and what do you know, THERE ARE STRAPS!!!! She apologized but the damage is already done! The wedding is over now but let me tell you, the bustle t Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.5/5.0
Terrible, rude pathetic customer service. When we arrived the woman at the desk had us fill out an information card and said we could begin looking at dresses and the attendant would be with us shortly. After allowing us to browse dresses for 30 mins without any service or help we were rudely informed they were "too busy" for us and we would need to come back another day to try on ANY gowns (despite having an appointment). 4 rooms were available and no apology was given at all. Don't waste your time!!
Terrible, rude pathetic customer service. When we arrived the woman at the desk had us fill out an information card and Read more...
Terrible, rude pathetic customer service. When we arrived the woman at the desk had us fill out an information card and said we could begin looking at dresses and the attendant would be with us shortly. After allowing us to browse dresses for 30 mins without any service or help we were rudely informed they were "too busy" for us and we would need to come back another day to try on ANY gowns (despite having an appointment). 4 rooms were available and no apology was given at all. Don't waste your time!! Read less
Services Used: Dress & Attire
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Liv
Wedding:
5/17/2014
0.5/5.0
My experience with Impression Bridal has been the single worst wedding related experience I have had. They were unprofessional, sketchy, and misleading.

When trying to get a refund after we had enough, we got several different stories, and generally treated my mother like a huge nuisance. It was like they were making up excuses to delay the refund as much as possible. They called about 4 times in an hour with about 4 different stories as to why it would be delayed, whether it was a cardholder agreement issue (mother paid deposit in cash) or, completely off the wall, that all their accounts had been frozen because someone had committed fraud? Look, if that really happened, I am sorry. But for that to come up in the middle that back and forth seemed super convenient.

We finally got a refund. I am still upset over how they treated everyone in my wedding party. AVOID them.
My experience with Impression Bridal has been the single worst wedding related experience I have had. They were Read more...
My experience with Impression Bridal has been the single worst wedding related experience I have had. They were unprofessional, sketchy, and misleading.

When trying to get a refund after we had enough, we got several different stories, and generally treated my mother like a huge nuisance. It was like they were making up excuses to delay the refund as much as possible. They called about 4 times in an hour with about 4 different stories as to why it would be delayed, whether it was a cardholder agreement issue (mother paid deposit in cash) or, completely off the wall, that all their accounts had been frozen because someone had committed fraud? Look, if that really happened, I am sorry. But for that to come up in the middle that back and forth seemed super convenient.

We finally got a refund. I am still upset over how they treated everyone in my wedding party. AVOID them. Read less
Services Used: Dress & Attire
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Cheryl
Wedding:
10/12/2012
0.4/5.0
We went to impressions to order bridesmaids dresses and a mother of the bride dress for me. My daughter got her wedding dress elsewhere in half the time it took Impressions to get our dresses. We verified by phone that they were in but when we went to the shop, only my dress was. When I tried it on, the back was 5 inches shorter than the front and off the ground! The dress was almost a size too small. They offered to let it out but there was no hem to let out so they had to remove the tulle underslip which changed the whole appearance of the dress. My $50. dye to match shoes had to be replaced with flats and they charged me for the alterations. I'm out almost $100. bucks and they wouldn't even discount the dress for me. When calling the headquarters, they were very unsympathetic and unhelpful. I'm devastated and with only 2 1/2 weeks before the wedding, I don't have time to get anything else. DON’T BUY FROM IMPRESSION!
We went to impressions to order bridesmaids dresses and a mother of the bride dress for me. My daughter got her wedding Read more...
We went to impressions to order bridesmaids dresses and a mother of the bride dress for me. My daughter got her wedding dress elsewhere in half the time it took Impressions to get our dresses. We verified by phone that they were in but when we went to the shop, only my dress was. When I tried it on, the back was 5 inches shorter than the front and off the ground! The dress was almost a size too small. They offered to let it out but there was no hem to let out so they had to remove the tulle underslip which changed the whole appearance of the dress. My $50. dye to match shoes had to be replaced with flats and they charged me for the alterations. I'm out almost $100. bucks and they wouldn't even discount the dress for me. When calling the headquarters, they were very unsympathetic and unhelpful. I'm devastated and with only 2 1/2 weeks before the wedding, I don't have time to get anything else. DON’T BUY FROM IMPRESSION! Read less
Services Used: Dress & Attire
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Disgusted Bride to Be
Wedding:
9/16/2012
0.2/5.0
I visited this salon recently and, initially, had a great experience. The gal I worked with (Sherrie) was very helpful and knowledgeable. I did find THE dress and was so excited to find one that was a perfect fit right off the rack! Here's where the trouble begins... the dress was their floor model and in need of a few (minor) repairs. I am OK with that. I did some online research to verify I was getting a fair price. NOT EVEN CLOSE! I found over 18 sites to get the dress for around 50% less! Granted some were bogus sites, but at least 5 were genuine. The sales lady got the "Southeast Buyer's Rep" to talk with me about the price. At first, she said she would price match a genuine site. But, when we looked at the sites, she found an issue with all of them and said that every site out there was bogus! She said the best she could do was 15% off....FOR A FLOOR SAMPLE! This is the same deal I could get to order one brand new from them! There was no deal for buying a 6 year old model (although she went back and forth on whether it was 4, 5 or 6 year old design). And, the tag said "no orders" which tells me they can't order more anyway due to the age of the design. This Rep was extremely rude and obnoxious! I can't begin to tell you how many brides-to-be I saw walk in and right back out hearing her very loudly proclaiming she "was going to shutdown these sites right now" and proceeded to "contact" Nick (the "owner" of Impression Bridal) about doing so...right in the front of the store! She acted very angry that sites were out there selling their dresses cheaper. All of this while telling me about trying to buy her special boots that cost over $1000 per pair for less on a "bogus site". She even went so far as to tell me about a law that had been passed to ban stores from selling brands for more than 15% off MSRP due to damaging the brand by selling for less! She told me to look at a pending lawsuit "when I get home" about this issue. Funny thing...when I looked up the article she directed me to, it was the store suing the designer for trying to force price fixing, interfering with free market laws and the ability of a store to clear inventory or even have a sale to boost business in a very tough economy. Here is the article: http://www.houseofbrides.com/blog/...take a look. Bottom line...I had to give up my dream dress and Impression Bridal Kennesaw, GA lost several sales that day! If you like paying full price for a floor sample with visible damage...go here. If not, save yourself the headache and shop elsewhere. I might have even agreed to the price if this Rep had not been so rude!
I visited this salon recently and, initially, had a great experience. The gal I worked with (Sherrie) was very helpful and Read more...
I visited this salon recently and, initially, had a great experience. The gal I worked with (Sherrie) was very helpful and knowledgeable. I did find THE dress and was so excited to find one that was a perfect fit right off the rack! Here's where the trouble begins... the dress was their floor model and in need of a few (minor) repairs. I am OK with that. I did some online research to verify I was getting a fair price. NOT EVEN CLOSE! I found over 18 sites to get the dress for around 50% less! Granted some were bogus sites, but at least 5 were genuine. The sales lady got the "Southeast Buyer's Rep" to talk with me about the price. At first, she said she would price match a genuine site. But, when we looked at the sites, she found an issue with all of them and said that every site out there was bogus! She said the best she could do was 15% off....FOR A FLOOR SAMPLE! This is the same deal I could get to order one brand new from them! There was no deal for buying a 6 year old model (although she went back and forth on whether it was 4, 5 or 6 year old design). And, the tag said "no orders" which tells me they can't order more anyway due to the age of the design. This Rep was extremely rude and obnoxious! I can't begin to tell you how many brides-to-be I saw walk in and right back out hearing her very loudly proclaiming she "was going to shutdown these sites right now" and proceeded to "contact" Nick (the "owner" of Impression Bridal) about doing so...right in the front of the store! She acted very angry that sites were out there selling their dresses cheaper. All of this while telling me about trying to buy her special boots that cost over $1000 per pair for less on a "bogus site". She even went so far as to tell me about a law that had been passed to ban stores from selling brands for more than 15% off MSRP due to damaging the brand by selling for less! She told me to look at a pending lawsuit "when I get home" about this issue. Funny thing...when I looked up the article she directed me to, it was the store suing the designer for trying to force price fixing, interfering with free market laws and the ability of a store to clear inventory or even have a sale to boost business in a very tough economy. Here is the article: http://www.houseofbrides.com/blog/...take a look. Bottom line...I had to give up my dream dress and Impression Bridal Kennesaw, GA lost several sales that day! If you like paying full price for a floor sample with visible damage...go here. If not, save yourself the headache and shop elsewhere. I might have even agreed to the price if this Rep had not been so rude! Read less
Services Used: Dress & Attire
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Eli
Wedding:
8/31/2014
0.0/5.0
This is a horrible place for anyone to purchase anything!!! I called & made an appt. I told them I needed a dress by 8-31-14 & gave them a list of dress I would like to try on. I asked if they would have them there to try on the lady said yes of course. I get there & none of the dress I requested was there. The salesgirl said they do not carry that many prom dress on site but did have 1 dress that I had on the list but is was torn & worn out. She said even if I order the dress today it would not come in on time that it takes 4 months. They said they would give me 50% off the dress but in fact it was such in bad condition it was not even worth $25! They lied just to get me in the store & when they found out I was not a big paying customer they threw me to the side with no assistance. I told her to give me a few minutes to think about purchasing it when the manager came by & said there is someone else waiting you are threw with her. I had only been there 15 minutes. The manager had no home training. Was she raised by dogs but she acted like one. She was rude kept cutting me off when I tried to speak. She had no professionalism. I would complete stay away from this location it was a waist of my time & was such a bad experience that I would never recommend this location to anyone EVER!!!! Go to Parvani Bridal they were FANTASTIC!!!! Even though they did not have a dress for me to try on they were patient with me & looked up so many dress to see if they were in stock so that I could have it before 8-31-14. I got it in 2 weeks.
This is a horrible place for anyone to purchase anything!!! I called & made an appt. I told them I needed a dress by Read more...
This is a horrible place for anyone to purchase anything!!! I called & made an appt. I told them I needed a dress by 8-31-14 & gave them a list of dress I would like to try on. I asked if they would have them there to try on the lady said yes of course. I get there & none of the dress I requested was there. The salesgirl said they do not carry that many prom dress on site but did have 1 dress that I had on the list but is was torn & worn out. She said even if I order the dress today it would not come in on time that it takes 4 months. They said they would give me 50% off the dress but in fact it was such in bad condition it was not even worth $25! They lied just to get me in the store & when they found out I was not a big paying customer they threw me to the side with no assistance. I told her to give me a few minutes to think about purchasing it when the manager came by & said there is someone else waiting you are threw with her. I had only been there 15 minutes. The manager had no home training. Was she raised by dogs but she acted like one. She was rude kept cutting me off when I tried to speak. She had no professionalism. I would complete stay away from this location it was a waist of my time & was such a bad experience that I would never recommend this location to anyone EVER!!!! Go to Parvani Bridal they were FANTASTIC!!!! Even though they did not have a dress for me to try on they were patient with me & looked up so many dress to see if they were in stock so that I could have it before 8-31-14. I got it in 2 weeks. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
First time was great. Everytime after that was horrible. I'm a patient person but by golly who crapped in their cereal bowls. The manager and seamstress are so rude. Once they get your money they're shockingly rude. Not to mention the lack of professionalism and time it took to do anything. Great selection but I'd find another one to go to than baybrook
First time was great. Everytime after that was horrible. I'm a patient person but by golly who crapped in their cereal Read more...
First time was great. Everytime after that was horrible. I'm a patient person but by golly who crapped in their cereal bowls. The manager and seamstress are so rude. Once they get your money they're shockingly rude. Not to mention the lack of professionalism and time it took to do anything. Great selection but I'd find another one to go to than baybrook Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Awful experience! The blonde manager was rude. My young salesperson was wonderful. Rhino was her name ,shame she was spoken to like a child. Went to David's Bridal . She needs to work there and she would be appreciated like I was .
Awful experience! The blonde manager was rude. My young salesperson was wonderful. Rhino was her name ,shame she was Read more...
Awful experience! The blonde manager was rude. My young salesperson was wonderful. Rhino was her name ,shame she was spoken to like a child. Went to David's Bridal . She needs to work there and she would be appreciated like I was . Read less
Services Used: Dress & Attire

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