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Iowa Diamond

West Des Moines , IA
CONTACT US
CONTACT US

LOCATION

4601 Westown Parkway, Suite 215
West Des Moines, IA US 50266 (map)

PHONE

515-817-1322

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

We are fourth-generation jewelers, having served the industry in many capacities for over three-quarters of a century. My grandfather began making rings in the Chicago area. So, I guess... Read more
We are fourth-generation jewelers, having served the industry in many capacities for over three-quarters of a century. My grandfather began making rings in the Chicago area. So, I guess you could say the jewelry business is in our blood. Iowa Diamond, is famous in the Midwest as the engagment ring megastore. In fact, Iowa Diamond has more engagement ring styles than all the stores in a major mall combined and many are exclusive to Iowa Diamond. Visit us for an astounding selection of Engagement Rings, Wedding Bands, Diamond Jewelry and Loose Diamonds. Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.5
out of 5.0
4.6/5.0
4.3/5.0
4.7/5.0
4.3/5.0
4.5/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
Above and beyond! Iowa Diamond provides amazing service. Gina was incredibly helpful and educational in the process of building my engagment ring. She patiently walked us through every element to consider when purchasing a diamond and helped us to find the perfect one! Now I have a beautiful ring that outshines and out sparkles anything you can get from any chain store found in a mall. Iowa Diamond has a customer for life after our positive experiences with them!
Above and beyond! Iowa Diamond provides amazing service. Gina was incredibly helpful and educational in the process of Read more...
Above and beyond! Iowa Diamond provides amazing service. Gina was incredibly helpful and educational in the process of building my engagment ring. She patiently walked us through every element to consider when purchasing a diamond and helped us to find the perfect one! Now I have a beautiful ring that outshines and out sparkles anything you can get from any chain store found in a mall. Iowa Diamond has a customer for life after our positive experiences with them! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
We had a wonderful experience working with Iowa Diamond. The service was incredibly professional, thorough, and attentive to what we wanted. They have an incredible selection and will work to meet your desires!
We had a wonderful experience working with Iowa Diamond. The service was incredibly professional, thorough, and attentive Read more...
We had a wonderful experience working with Iowa Diamond. The service was incredibly professional, thorough, and attentive to what we wanted. They have an incredible selection and will work to meet your desires! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I would (and have) recommend Adam Cline at Iowa Diamond to anyone and everyone. My fiance and I custom-designed a wedding ring with Adam and he took the time to be personable, to ask us questions, to teach us about diamonds and rings, and to make sure we weren't buying "something" but instead buying a symbol of love and devotion that we'd share for the rest of our lives. If you want a truly personal jeweler, someone you can refer to amongst friends as "my jeweler", call Adam Cline at Iowa Diamond.
I would (and have) recommend Adam Cline at Iowa Diamond to anyone and everyone. My fiance and I custom-designed a wedding Read more...
I would (and have) recommend Adam Cline at Iowa Diamond to anyone and everyone. My fiance and I custom-designed a wedding ring with Adam and he took the time to be personable, to ask us questions, to teach us about diamonds and rings, and to make sure we weren't buying "something" but instead buying a symbol of love and devotion that we'd share for the rest of our lives. If you want a truly personal jeweler, someone you can refer to amongst friends as "my jeweler", call Adam Cline at Iowa Diamond. Read less
Services Used: Jewelry
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Jenna
Wedding:
5/15/2014
5.0/5.0
My fiancé and I really enjoyed our experience at Iowa Diamond. We didn't feel pressured at all and it was a pleasant and exciting experience.
My fiancé and I really enjoyed our experience at Iowa Diamond. We didn't feel pressured at all and it was a pleasant and Read more...
My fiancé and I really enjoyed our experience at Iowa Diamond. We didn't feel pressured at all and it was a pleasant and exciting experience. Read less
Services Used: Jewelry
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Abbey
Wedding:
10/26/2013
5.0/5.0
We had an awesome experience shopping for my engagement ring and both of our wedding bands at Iowa Diamond. We learned a lot, never felt pressured, and found the perfect rings! Adam is amazing! We highly recommend him and the rest of the team!
We had an awesome experience shopping for my engagement ring and both of our wedding bands at Iowa Diamond. We learned a Read more...
We had an awesome experience shopping for my engagement ring and both of our wedding bands at Iowa Diamond. We learned a lot, never felt pressured, and found the perfect rings! Adam is amazing! We highly recommend him and the rest of the team! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I've had such a great experience working with Iowa Diamond and Tim Hatling. I felt so comfortable trying all the different rings on and no pressure to buy right then and there. I loved that he would tell us future problems we might have with a certain ring, why or why not is was a good/bad ring, and just the overall experience was phenominal!
I've had such a great experience working with Iowa Diamond and Tim Hatling. I felt so comfortable trying all the different Read more...
I've had such a great experience working with Iowa Diamond and Tim Hatling. I felt so comfortable trying all the different rings on and no pressure to buy right then and there. I loved that he would tell us future problems we might have with a certain ring, why or why not is was a good/bad ring, and just the overall experience was phenominal! Read less
Services Used: Jewelry
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Nicole
Wedding:
11/13/2010
5.0/5.0
I loved the entire experience of finding my engagement ring & our wedding bands! The salespeople are extremely knowledge and helpful, not to mention kind and understanding! My salesperson was Gina for our wedding bands and she was able to find a perfect wedding band to match my engagement ring, which did not have a matching band.

My husband enjoyed the experience so much that he has gone back for other jewelry purchases... it's our to-go place!
I loved the entire experience of finding my engagement ring & our wedding bands! The salespeople are extremely knowledge Read more...
I loved the entire experience of finding my engagement ring & our wedding bands! The salespeople are extremely knowledge and helpful, not to mention kind and understanding! My salesperson was Gina for our wedding bands and she was able to find a perfect wedding band to match my engagement ring, which did not have a matching band.

My husband enjoyed the experience so much that he has gone back for other jewelry purchases... it's our to-go place! Read less
Services Used: Jewelry
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LindsayLD
Wedding:
6/26/2010
5.0/5.0
Iowa Diamond was amazing!! I loved that it wasn't in a traditional jewelry store setting, so I felt a lot less pressure to buy something. The people were all super friendly, and worked well with us on our budget. They really worked hard to not get us over the amount we could afford. They also take such amazing care of you after you get your rings there - free polishing, cleaning, and even sautering the rings together! Loved them!
Iowa Diamond was amazing!! I loved that it wasn't in a traditional jewelry store setting, so I felt a lot less pressure to Read more...
Iowa Diamond was amazing!! I loved that it wasn't in a traditional jewelry store setting, so I felt a lot less pressure to buy something. The people were all super friendly, and worked well with us on our budget. They really worked hard to not get us over the amount we could afford. They also take such amazing care of you after you get your rings there - free polishing, cleaning, and even sautering the rings together! Loved them! Read less
Services Used: Jewelry
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Tilly2157
Wedding:
5/16/2009
5.0/5.0
We worked with Gina at Iowa Diamond. They are very professional and took excellent care of us.
We worked with Gina at Iowa Diamond. They are very professional and took excellent care of us.
We worked with Gina at Iowa Diamond. They are very professional and took excellent care of us. Read less
Services Used: Jewelry
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Erin
Wedding:
12/1/2007
5.0/5.0
We were living out of state but were getting married in Iowa. Iowa Diamond is very flexible and we arranged a time for my engagement ring and wedding ring to be connected days before the wedding. They also have a great collection and the experience is totally different from any other jewelry store. I would recommend everyone to visit this store before they decide where to buy their rings.
We were living out of state but were getting married in Iowa. Iowa Diamond is very flexible and we arranged a time for my Read more...
We were living out of state but were getting married in Iowa. Iowa Diamond is very flexible and we arranged a time for my engagement ring and wedding ring to be connected days before the wedding. They also have a great collection and the experience is totally different from any other jewelry store. I would recommend everyone to visit this store before they decide where to buy their rings. Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
4.9/5.0
We went to Iowa Diamond for both our engagement ring and wedding bands. They were always professional and courteous and even remembered our names and details about us even though it was over a year and a half between visits. They have a very wide selection of rings, when we first went in I had no idea what I wanted in an engagement ring but I was able to (reasonably) quickly narrow down to the perfect ring that I love. The ring is very high quality and I have had a lot of compliments on it. We went in with a better idea of what we wanted for our wedding bands and were able to pick ones that we loved (and complimented my engagement ring). In the end we decided to get bands from a different shop but only because of monetary restrictions. The rings at Iowa Diamond are very good quality, but of course you pay for that. The atmosphere at Iowa Diamond is very nice, a lot better than going to a shop in the mall.
We went to Iowa Diamond for both our engagement ring and wedding bands. They were always professional and courteous and Read more...
We went to Iowa Diamond for both our engagement ring and wedding bands. They were always professional and courteous and even remembered our names and details about us even though it was over a year and a half between visits. They have a very wide selection of rings, when we first went in I had no idea what I wanted in an engagement ring but I was able to (reasonably) quickly narrow down to the perfect ring that I love. The ring is very high quality and I have had a lot of compliments on it. We went in with a better idea of what we wanted for our wedding bands and were able to pick ones that we loved (and complimented my engagement ring). In the end we decided to get bands from a different shop but only because of monetary restrictions. The rings at Iowa Diamond are very good quality, but of course you pay for that. The atmosphere at Iowa Diamond is very nice, a lot better than going to a shop in the mall. Read less
Services Used: Jewelry
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Annie
Wedding:
7/13/2014
4.9/5.0
We went to many mall jewelry stores and couldn't find what we were looking for to fit our budget. Within minutes, without an appointment, we saw the Iowa Diamond Difference and found the rings of our dreams.
We went to many mall jewelry stores and couldn't find what we were looking for to fit our budget. Within minutes, without Read more...
We went to many mall jewelry stores and couldn't find what we were looking for to fit our budget. Within minutes, without an appointment, we saw the Iowa Diamond Difference and found the rings of our dreams. Read less
Services Used: Jewelry
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Amara
Wedding:
6/28/2014
4.9/5.0
Iowa Diamond is an amazing place! When my husband and I went in to look for my engagement ring our consultant explained everything to us and didn't show us anything out of our price range. She was really friendly and knowledgeable. I had a couple of diamonds come loose on my setting and they repaired them free of charge. I have sent many friends and sibilings to Iowa Diamond and they have all purchased rings there as well!
Iowa Diamond is an amazing place! When my husband and I went in to look for my engagement ring our consultant explained Read more...
Iowa Diamond is an amazing place! When my husband and I went in to look for my engagement ring our consultant explained everything to us and didn't show us anything out of our price range. She was really friendly and knowledgeable. I had a couple of diamonds come loose on my setting and they repaired them free of charge. I have sent many friends and sibilings to Iowa Diamond and they have all purchased rings there as well! Read less
Services Used: Jewelry
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mellhall
Wedding:
4/25/2009
4.9/5.0
my boyfriend (husband now) and I went here to look at engagement rings.
He works late and we were able to get in. We were taken to a private room were Andy/Adam asked my preferences and then brought out a bunch of settings for me. I must have spent hours looking and not finding what I wanted. finally I found about 4 I liked then he brought the diamonds out.
I picked out the one I am now wearing.
They stayed within our budget and I just went back to have the ring cleaned when I was told there were a bunch of loose stones. they kept it overnight and when i picked it up, all the scratches had been taken out and it was shinier than ever :)
I would highly recommend this place to everyone
my boyfriend (husband now) and I went here to look at engagement rings.
He works late and we were able to get in. We Read more...
my boyfriend (husband now) and I went here to look at engagement rings.
He works late and we were able to get in. We were taken to a private room were Andy/Adam asked my preferences and then brought out a bunch of settings for me. I must have spent hours looking and not finding what I wanted. finally I found about 4 I liked then he brought the diamonds out.
I picked out the one I am now wearing.
They stayed within our budget and I just went back to have the ring cleaned when I was told there were a bunch of loose stones. they kept it overnight and when i picked it up, all the scratches had been taken out and it was shinier than ever :)
I would highly recommend this place to everyone Read less
Services Used: Jewelry
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Kelly
Wedding:
9/27/2014
4.8/5.0
They usually ask for appointments, but one of their sales associates was happy to talk to my fiance and I when we just dropped in on a Sunday to find out more about them. I got to hand pick my diamond that they placed in the setting that my fiance and I chose together. They have professionally cleaned, polished and buffed out the scratches in my ring once already for free. They will engrave for no charge and the original sizing is included. It was nice to have a private viewing room and so many choices in one place.
They usually ask for appointments, but one of their sales associates was happy to talk to my fiance and I when we just Read more...
They usually ask for appointments, but one of their sales associates was happy to talk to my fiance and I when we just dropped in on a Sunday to find out more about them. I got to hand pick my diamond that they placed in the setting that my fiance and I chose together. They have professionally cleaned, polished and buffed out the scratches in my ring once already for free. They will engrave for no charge and the original sizing is included. It was nice to have a private viewing room and so many choices in one place. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
wonderful place to go! My fiance and I picked out my band together and he went back later to pick the diamond size and purchase the ring. Lovely service great price, and theres no pushiness like in a normal jewelry store, and they provide excellent one on one service. Their only downfall was that the ring was supposed to be done 2 days before our one year anniversary (when he was going to propose) and he had the ring engraved with our anniversary date, but the ring was actually done 2 days after our anniversary. Still wonderful service though, just make sure you allow more time!
wonderful place to go! My fiance and I picked out my band together and he went back later to pick the diamond size and Read more...
wonderful place to go! My fiance and I picked out my band together and he went back later to pick the diamond size and purchase the ring. Lovely service great price, and theres no pushiness like in a normal jewelry store, and they provide excellent one on one service. Their only downfall was that the ring was supposed to be done 2 days before our one year anniversary (when he was going to propose) and he had the ring engraved with our anniversary date, but the ring was actually done 2 days after our anniversary. Still wonderful service though, just make sure you allow more time! Read less
Services Used: Jewelry
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Landon
Wedding:
11/27/2010
4.8/5.0
Had a great experience shopping for engagement and wedding rings at Iowa Diamond. Its quite unlike any other jewelry store. Its NOT high pressure sales by any means, but I equate the experience to car shopping as its personal and private. You work directly with a representative in a quiet office, get to inspect and choose the diamond under magnification, and get a full diamond buying experience. At other diamond stores, you invest in a diamond because its BIG and appears impressive under the retailers fancy cases. Here you invest in a diamond because of its actual quality and appearance without being mounted, without special lighting, and without some special limited time "brand name" design.

I rated the value a 5 star but it necessitates explanation because I don't think you should expect to get a "killer deal". Other jewelry stores might offer "deals or coupons" to provide a better "value" but at the cost of quality. To emphasize, I didn't go to Iowa Diamond to get the best bang for the buck or expecting to be able to get a coupon in the Sunday paper for my purchase, I went there to get an absolutely gorgeous diamond at a fair price. I'm the type of person that prefers quality over the illusion of quality - and we all are to a degree, else everyone would buy cheap, fake Cubic Zirconian rings to represent their love...don't do that - it won't be a secret forever and "happy wife, happy life".

Typically, if you go to other jewelry stores, they'll sell you a huge diamond at a "steal" price. Its the illusion of huge value but the diamond is rarely exceptional in quality. You'll probably pay a little more at Iowa Diamond if you're solely interested in size, but the diamonds are going to be of higher quality and closer to flawless.
Had a great experience shopping for engagement and wedding rings at Iowa Diamond. Its quite unlike any other jewelry Read more...
Had a great experience shopping for engagement and wedding rings at Iowa Diamond. Its quite unlike any other jewelry store. Its NOT high pressure sales by any means, but I equate the experience to car shopping as its personal and private. You work directly with a representative in a quiet office, get to inspect and choose the diamond under magnification, and get a full diamond buying experience. At other diamond stores, you invest in a diamond because its BIG and appears impressive under the retailers fancy cases. Here you invest in a diamond because of its actual quality and appearance without being mounted, without special lighting, and without some special limited time "brand name" design.

I rated the value a 5 star but it necessitates explanation because I don't think you should expect to get a "killer deal". Other jewelry stores might offer "deals or coupons" to provide a better "value" but at the cost of quality. To emphasize, I didn't go to Iowa Diamond to get the best bang for the buck or expecting to be able to get a coupon in the Sunday paper for my purchase, I went there to get an absolutely gorgeous diamond at a fair price. I'm the type of person that prefers quality over the illusion of quality - and we all are to a degree, else everyone would buy cheap, fake Cubic Zirconian rings to represent their love...don't do that - it won't be a secret forever and "happy wife, happy life".

Typically, if you go to other jewelry stores, they'll sell you a huge diamond at a "steal" price. Its the illusion of huge value but the diamond is rarely exceptional in quality. You'll probably pay a little more at Iowa Diamond if you're solely interested in size, but the diamonds are going to be of higher quality and closer to flawless. Read less
Services Used: Jewelry
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honey4drea
Wedding:
11/5/2011
4.7/5.0
A co-worker recommended Iowa Diamond for when we were ready to start the diamond search. They told us what to expect, not your typical rings behind glass concept. We decided to call and set up an appointment.

I of course, thought I knew exactly what I wanted but we were both a tad bit nervous as we did not know exactly what to expect. After being greeted by the front desk ladies, we sat in the waiting area for a few min and enjoyed a cookie. Our consultant then warmly greeted us and took us to his office. He asked us what our thoughts were for the ring and price range we wanted to stay in. Then the fun began! He brought in stacks of black trays with various designers and designs of rings. It was a no pressure environment and if we found one we liked, I put it on and then if I still liked it, placed it on a separate tray. I ended up narrowing it down to three rings that visit and he told us what the cost of each would be.

The other part of the process was picking out the diamond. He thoroughly explained all the C's and showed us two diamonds side by side to see which we preferred (you might be surprised that sometimes you can barely tell the difference).

I really cannot speak to the actually purchasing of the ring as my fiance did all of that without me knowing which one he picked for me. I do know the consultant was in touch with the designer to specifically discuss my ring.

Fast forward to picking out the wedding bands. We had another great experience! Since my ring was unique in shape, there was not a wedding band that came with it. Our consultant helped us to draft up ideas that would work and helped us pick out the right gold for the band. It was custom made for my ring and was perfectly done! Picking out my fiance's wedding band went pretty smooth. Lots of black trays to go through again. We found the perfect wedding bands!

Picking up the rings was smooth as well. We came in and were warmly greeted and were able to try the rings on again. Our consultant came out and spoke with us again.

Overall, VERY happy with the entire process at Iowa Diamond. They really treat you well. Highly recommend them!
A co-worker recommended Iowa Diamond for when we were ready to start the diamond search. They told us what to expect, not Read more...
A co-worker recommended Iowa Diamond for when we were ready to start the diamond search. They told us what to expect, not your typical rings behind glass concept. We decided to call and set up an appointment.

I of course, thought I knew exactly what I wanted but we were both a tad bit nervous as we did not know exactly what to expect. After being greeted by the front desk ladies, we sat in the waiting area for a few min and enjoyed a cookie. Our consultant then warmly greeted us and took us to his office. He asked us what our thoughts were for the ring and price range we wanted to stay in. Then the fun began! He brought in stacks of black trays with various designers and designs of rings. It was a no pressure environment and if we found one we liked, I put it on and then if I still liked it, placed it on a separate tray. I ended up narrowing it down to three rings that visit and he told us what the cost of each would be.

The other part of the process was picking out the diamond. He thoroughly explained all the C's and showed us two diamonds side by side to see which we preferred (you might be surprised that sometimes you can barely tell the difference).

I really cannot speak to the actually purchasing of the ring as my fiance did all of that without me knowing which one he picked for me. I do know the consultant was in touch with the designer to specifically discuss my ring.

Fast forward to picking out the wedding bands. We had another great experience! Since my ring was unique in shape, there was not a wedding band that came with it. Our consultant helped us to draft up ideas that would work and helped us pick out the right gold for the band. It was custom made for my ring and was perfectly done! Picking out my fiance's wedding band went pretty smooth. Lots of black trays to go through again. We found the perfect wedding bands!

Picking up the rings was smooth as well. We came in and were warmly greeted and were able to try the rings on again. Our consultant came out and spoke with us again.

Overall, VERY happy with the entire process at Iowa Diamond. They really treat you well. Highly recommend them! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.6/5.0
Great service with a wide variety of band styles and diamond sizes.
Great service with a wide variety of band styles and diamond sizes.
Great service with a wide variety of band styles and diamond sizes. Read less
Services Used: Jewelry
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Penguingirl15
Wedding:
3/16/2013
4.6/5.0
This was a second marriage for both of us and we wanted something different for our rings. Our salesperson was patient and spent two and a half hours showing us rings, until we fould the style we wanted. Then she took even more time letting us decide what stones we wanted. She gave us exactly what we wanted.

My only complaint was with the engraving. She swore that we would be able to engrave what we wanted on the inside of both our rings with out any problem. When it cam time to get that done, I was told it would be easy for my ring to get the engraving "soulbound". On my husband's ring they would not be able to get the whole word. So we asked for the letters SB to be engraved on the inside (one letter on each side of the center gem). We get a call a few days later. They cannot engrave ANYTHING on my ring. Then when we picked up the rings they had put both letters on the same side of the gem. To some people this is not a big deal. To us is was important, but we were not going to get rid of our rings and in the end no one was going to see it or know that it was there but us..... Moral of the story really look at the inside of the ring and make sure there is a smooth section if you want it to be engraved.
This was a second marriage for both of us and we wanted something different for our rings. Our salesperson was patient and Read more...
This was a second marriage for both of us and we wanted something different for our rings. Our salesperson was patient and spent two and a half hours showing us rings, until we fould the style we wanted. Then she took even more time letting us decide what stones we wanted. She gave us exactly what we wanted.

My only complaint was with the engraving. She swore that we would be able to engrave what we wanted on the inside of both our rings with out any problem. When it cam time to get that done, I was told it would be easy for my ring to get the engraving "soulbound". On my husband's ring they would not be able to get the whole word. So we asked for the letters SB to be engraved on the inside (one letter on each side of the center gem). We get a call a few days later. They cannot engrave ANYTHING on my ring. Then when we picked up the rings they had put both letters on the same side of the gem. To some people this is not a big deal. To us is was important, but we were not going to get rid of our rings and in the end no one was going to see it or know that it was there but us..... Moral of the story really look at the inside of the ring and make sure there is a smooth section if you want it to be engraved. Read less
Services Used: Jewelry
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emyoung010
Wedding:
7/30/2011
4.4/5.0
We loved almost everything about Iowa Diamond. Their selection is fabulous and their prices are very reasonable. I knew that I wanted something interesting and unique and after looking at several other places, we couldn't find anything. My now husband went to Iowa Diamond by himself one afternoon and loved everything about his experience. They were attentive and had a great selection. He found my ring and I love it!

A few months before our wedding, we went and selected my husband's ring. Again, they were very helpful and attentive and he found exactly what he wanted. We ordered it that day and said that it would arrive in about 3-5 weeks. After 7 weeks had passed, we hadn't heard anything from them, so we called and were assured that it would be here in time for the wedding.

Four days before the wedding, his ring arrived and luckily it fit him perfectly. They were extremely apologetic in the fact that it took so long to get, but it was a bit stressful.

All in all though, they were awesome to work with!
We loved almost everything about Iowa Diamond. Their selection is fabulous and their prices are very reasonable. I knew Read more...
We loved almost everything about Iowa Diamond. Their selection is fabulous and their prices are very reasonable. I knew that I wanted something interesting and unique and after looking at several other places, we couldn't find anything. My now husband went to Iowa Diamond by himself one afternoon and loved everything about his experience. They were attentive and had a great selection. He found my ring and I love it!

A few months before our wedding, we went and selected my husband's ring. Again, they were very helpful and attentive and he found exactly what he wanted. We ordered it that day and said that it would arrive in about 3-5 weeks. After 7 weeks had passed, we hadn't heard anything from them, so we called and were assured that it would be here in time for the wedding.

Four days before the wedding, his ring arrived and luckily it fit him perfectly. They were extremely apologetic in the fact that it took so long to get, but it was a bit stressful.

All in all though, they were awesome to work with! Read less
Services Used: Jewelry
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lnelson
Wedding:
6/27/2009
4.3/5.0
Chuck and his team did a wonderful job on both the engagement ring and wedding bands. The value for the price was exactly what we were looking for and the service was above par. I only wish there was another location outside of downtown Des Moines, for frequent cleaning and service.
Chuck and his team did a wonderful job on both the engagement ring and wedding bands. The value for the price was exactly Read more...
Chuck and his team did a wonderful job on both the engagement ring and wedding bands. The value for the price was exactly what we were looking for and the service was above par. I only wish there was another location outside of downtown Des Moines, for frequent cleaning and service. Read less
Services Used: Jewelry
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Amanda
Wedding:
9/18/2009
4.1/5.0
When they say they have the biggest showroom I was thinking like the movie Sweet Home Alabama, unfortunately they sit you in a room and bring out stacks of different rings. They guy I had was very pushy. Although I love my ring, I was told how unique it was, and when my husband went to look for his band at Kay Jewelers there was my exact ring for almost half the price we paid. Yes they have a great selection, but make sure you shop around first!
When they say they have the biggest showroom I was thinking like the movie Sweet Home Alabama, unfortunately they sit you Read more...
When they say they have the biggest showroom I was thinking like the movie Sweet Home Alabama, unfortunately they sit you in a room and bring out stacks of different rings. They guy I had was very pushy. Although I love my ring, I was told how unique it was, and when my husband went to look for his band at Kay Jewelers there was my exact ring for almost half the price we paid. Yes they have a great selection, but make sure you shop around first! Read less
Services Used: Jewelry
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Ems604
Wedding:
6/4/2011
4.0/5.0
Iowa diamond was great. We got all of our rings there. My husband's ring was too small (I think they may have ordered the wrong size). The ring was titanium and we had to get a new one because it can't be resized. All we had to pay was the price difference between the two sizes. I love the atmosphere there. Only downside was that it was kind of a pain to go downtown, but they have since moved locations, which will make getting my ring cleaned a lot easier.
Iowa diamond was great. We got all of our rings there. My husband's ring was too small (I think they may have ordered the Read more...
Iowa diamond was great. We got all of our rings there. My husband's ring was too small (I think they may have ordered the wrong size). The ring was titanium and we had to get a new one because it can't be resized. All we had to pay was the price difference between the two sizes. I love the atmosphere there. Only downside was that it was kind of a pain to go downtown, but they have since moved locations, which will make getting my ring cleaned a lot easier. Read less
Services Used: Jewelry
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Erin
Wedding:
10/22/2011
3.8/5.0
Iowa Diamond's style isn't for everyone but it certainly worked for us. We loved the one-on-one attention and the ability to choose a separate setting and diamond for an engagement ring. The ring we chose was made for a larger stone that was out of our budget but I still get compliments on how good the setting looks with a smaller center stone! We worked with Adam and got wonderful service when purchasing the engagement ring and wedding bands. They also replaced one of my small stones for free when one fell out after the ring had been resized.

The front desk staff was generally unhelpful both in person and on the phone. The store moved from downtown to West Des Moines 2 weeks before our wedding and I almost lost it when I went to pick up my soldered rings a few days before the wedding and they couldn't find them. The rings were found after some other people got involved but for me it was the nail in the coffin to their lax customer service.
Iowa Diamond's style isn't for everyone but it certainly worked for us. We loved the one-on-one attention and the ability Read more...
Iowa Diamond's style isn't for everyone but it certainly worked for us. We loved the one-on-one attention and the ability to choose a separate setting and diamond for an engagement ring. The ring we chose was made for a larger stone that was out of our budget but I still get compliments on how good the setting looks with a smaller center stone! We worked with Adam and got wonderful service when purchasing the engagement ring and wedding bands. They also replaced one of my small stones for free when one fell out after the ring had been resized.

The front desk staff was generally unhelpful both in person and on the phone. The store moved from downtown to West Des Moines 2 weeks before our wedding and I almost lost it when I went to pick up my soldered rings a few days before the wedding and they couldn't find them. The rings were found after some other people got involved but for me it was the nail in the coffin to their lax customer service. Read less
Services Used: Jewelry
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jesseven
Wedding:
4/2/2011
1.4/5.0
We were immediately confident in Iowa Diamond's knowledgeable and friendly staff . The office-like showroom is not as fancy as a typical high-end jewelry store, but the selection is good and the staff takes more time with you than you would normally find. That being said, there seems to be a disconnect between sales, the people actually working on the jewelry, and management, and estimated completion dates are about 2 weeks behind. Overall, for my custom wedding band and my fiance's wedding ring, we probably took 10 trips to the store which was inconvenient. In addition, our rings were pushed off several times for what seemed like more important (or possibly higher-end) projects- we did not feel like a priority or like we were being treated fairly or equally as clients by the company. Prices are higher than we have seen elsewhere at equally high-end (or higher-end) jewelry stores- perhaps the only game in town? That being said, our sales representative truly did her best to follow up and to be in touch throughout the process, despite the frustrations and setbacks. I would not recommend Iowa Diamond based on the fact that the creation and purchase of our wedding rings, something that you might typically enjoy, became a somewhat grueling and painful process that took almost 3 months to complete.
We were immediately confident in Iowa Diamond's knowledgeable and friendly staff . The office-like showroom is not as Read more...
We were immediately confident in Iowa Diamond's knowledgeable and friendly staff . The office-like showroom is not as fancy as a typical high-end jewelry store, but the selection is good and the staff takes more time with you than you would normally find. That being said, there seems to be a disconnect between sales, the people actually working on the jewelry, and management, and estimated completion dates are about 2 weeks behind. Overall, for my custom wedding band and my fiance's wedding ring, we probably took 10 trips to the store which was inconvenient. In addition, our rings were pushed off several times for what seemed like more important (or possibly higher-end) projects- we did not feel like a priority or like we were being treated fairly or equally as clients by the company. Prices are higher than we have seen elsewhere at equally high-end (or higher-end) jewelry stores- perhaps the only game in town? That being said, our sales representative truly did her best to follow up and to be in touch throughout the process, despite the frustrations and setbacks. I would not recommend Iowa Diamond based on the fact that the creation and purchase of our wedding rings, something that you might typically enjoy, became a somewhat grueling and painful process that took almost 3 months to complete. Read less
Services Used: Jewelry
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Brian
Wedding:
7/27/2013
0.9/5.0
Just proposed & low & behold they gave me the wrong ring. Don't go here if u want assurance of getting the correct product for your very special time. Tim, assistant manager, said he was going to call me when it got in, he didn't, said ring would take 2 weeks it would take, took 4. Finally went to pick up ring & I said it came w a wedding band, they said it didn't & sent me on my way immediately. Poor service, poor company. Stay away.
Just proposed & low & behold they gave me the wrong ring. Don't go here if u want assurance of getting the correct product Read more...
Just proposed & low & behold they gave me the wrong ring. Don't go here if u want assurance of getting the correct product for your very special time. Tim, assistant manager, said he was going to call me when it got in, he didn't, said ring would take 2 weeks it would take, took 4. Finally went to pick up ring & I said it came w a wedding band, they said it didn't & sent me on my way immediately. Poor service, poor company. Stay away. Read less
Services Used: Jewelry

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4601 Westown Parkway, Suite 215, West Des Moines, IA 50266 See On Map
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