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J. Andrew's Bridal

Peachtree City , GA
CONTACT US
CONTACT US

LOCATION

Peachtree City, GA US 30269 (map)

PHONE

770-487-5680

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Contact Us
770.487.5680
Email: Info@Jandrewsbridal.com

Visit us in the Wisdom Pointe shopping center

277 Highway 74 North Suite 211

Peachtree... Read more
Contact Us
770.487.5680
Email: Info@Jandrewsbridal.com

Visit us in the Wisdom Pointe shopping center

277 Highway 74 North Suite 211

Peachtree City, GA 30269

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Dress & Attire , Jewelry

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
An appointment is not required, we will never turn away a walk in Bride. Appointments are preffered to ensure your consultant and a fitting room are ready when you are!
What is the typical turn-around time for a dress?
We base the turn around time on the Brides needs. We carry in stock sample sale for intimidate purchase, we will order on rush delivery for a close wedding date or order a custom one of a kind for 5 -6 delivery if time allows. We always meet ever brides date regardless of the turn around time.
Do you carry new or once worn gowns?
All of our gowns are new designer dresses available for re-order. We do sell slightly shop worn samples that have only been worn for try in the salon.
How often do you receive new dresses?
Our buying team attends NYC Bridal Market each Spring and Fall to buy the latest in Bridal fashions.
Do you provide any guarantees/warrantees of any kind?
On the rare occasion we experience any unforeseen issues we make the necessary corrections.
Do you have a seamstress onsite?
Yes we have a team of on site seamstresses to assist in properly fitting every gown sold by our team. At J.Andrew's Bridal we are here from the beginning to the end to make sure every Bride's dress is perfect.
In addition to wedding dresses, what other products do you sell?
We provide formal wear for every special occasion. We have professional image consultants on staff to assist our Mother's of the Bride / Groom. We have a team of Men's Formal Wear experts to properly measure and outfit the Men in Tuxedo and Suits for sale or rental. We offer Flower girl dresses, Prom, Pageant and Debutant.

INFO FOR JEWELRY

What kind of jewelry do you offer?
Costume Accessories, Custom Accessories
What brands do you carry?
Panche
 A custom hand made collection of jewelry using real pearls, stones & swarovski crystals. 
 Tejani 
 As seen at www.Tejani.com and available at J.Andrew's Bridal 
 
Is your jewelry hand crafted?
Our Panache collection is hand crafted and the Jeweler is available for personal consultation
Do you offer custom design other than selecting the stone and setting separately?
Custom design is available
Do you carry customary wedding jewelry such as Claddaghs or Kundan necklaces?
Necklaces provided by Tejani and Panache
Do you offer ring sizing in-house? If yes, how long will an average custom order take, from initial contact to delivery?
We measure if nessasary
Do you offer stone upgrades if the client purchases their original stone with you?
Our jewelry is only to accessorize the Bride, her maids and Mother. We do offer engagement rings.
Do you offer a payment plan?
A deposit of half is due to order

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.6/5.0
4.5/5.0
Sort by
Default-vendor-profile-pic
Ivey
Wedding:
5/30/2015
5.0/5.0
I have loved working with J. Andrews Salon, the lady I worked with was wonderful she made the whole process easy and stress free. She also showed me dresses in my budget which I loved and I found the most perfect wedding dress! I plan to use them for all of my events from here on out.
I have loved working with J. Andrews Salon, the lady I worked with was wonderful she made the whole process easy and Read more...
I have loved working with J. Andrews Salon, the lady I worked with was wonderful she made the whole process easy and stress free. She also showed me dresses in my budget which I loved and I found the most perfect wedding dress! I plan to use them for all of my events from here on out. Read less
Services Used: Dress & Attire, Jewelry
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ToBe❤Mrs.Lopez
Wedding:
8/30/2014
5.0/5.0
My experience at J. Andrews was amazing. I received a chance to work with Sarah and Felicia and both ladies were amazing. They kept me smiling they knew when I was not sure and when I needed a brake. They walked away to give me and my mom some privet time in between each dress to look at it by our self's and be able to embrace the moment which we both loved. The atmosphere was so relaxed and joyful and was a real bridal experience with every one giving you attention. Both my mom and I loved going to J. Andrews and we were very pleased with the dresses pulled. At the end I got my dream dress and an experience of a lifetime. Thank you so much J. Andrews!
My experience at J. Andrews was amazing. I received a chance to work with Sarah and Felicia and both ladies were amazing. Read more...
My experience at J. Andrews was amazing. I received a chance to work with Sarah and Felicia and both ladies were amazing. They kept me smiling they knew when I was not sure and when I needed a brake. They walked away to give me and my mom some privet time in between each dress to look at it by our self's and be able to embrace the moment which we both loved. The atmosphere was so relaxed and joyful and was a real bridal experience with every one giving you attention. Both my mom and I loved going to J. Andrews and we were very pleased with the dresses pulled. At the end I got my dream dress and an experience of a lifetime. Thank you so much J. Andrews! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I love the staff at J. Andrews! They are so friendly and I can really tell that my satisfaction is important to them!!
I love the staff at J. Andrews! They are so friendly and I can really tell that my satisfaction is important to them!!
I love the staff at J. Andrews! They are so friendly and I can really tell that my satisfaction is important to them!! Read less
Services Used: Dress & Attire, Jewelry
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Kristen
Wedding:
7/12/2014
5.0/5.0
My experience with J Andrews was wonderful. From taking hours to picking out the dress and changing my mind several times there were so patient with me. The salon is beautiful and they have the best selection of gorgeous gowns! The seamstress is wonderful and my dress look flawless. Thank you J Andrews!
My experience with J Andrews was wonderful. From taking hours to picking out the dress and changing my mind several times Read more...
My experience with J Andrews was wonderful. From taking hours to picking out the dress and changing my mind several times there were so patient with me. The salon is beautiful and they have the best selection of gorgeous gowns! The seamstress is wonderful and my dress look flawless. Thank you J Andrews! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
I was definitely an opinionated bride, and J. Andrew's turned me into my absolute best on my wedding day. I had a difficult time making a final decision on my dream dress, so the ladies at J. Andrew's knew exactly how to keep me calm and focused while allowing me to return to the shop to continue to find my dream dress. This shop is a phenomenal place to shop for that one of a kind dress. The store is beautiful, the options and style of dresses are unique and affordable, and the ladies are fabulous and easy to communicate with in person, phone, and email.
I was definitely an opinionated bride, and J. Andrew's turned me into my absolute best on my wedding day. I had a Read more...
I was definitely an opinionated bride, and J. Andrew's turned me into my absolute best on my wedding day. I had a difficult time making a final decision on my dream dress, so the ladies at J. Andrew's knew exactly how to keep me calm and focused while allowing me to return to the shop to continue to find my dream dress. This shop is a phenomenal place to shop for that one of a kind dress. The store is beautiful, the options and style of dresses are unique and affordable, and the ladies are fabulous and easy to communicate with in person, phone, and email. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Betsy
Wedding:
5/10/2014
5.0/5.0
Sarah Heath was my bridal consultant, and I could not have asked for a better consultant to work with. J. Andrews went above and beyond for myself, as well as my bridesmaids! They listened to all of our ideas and were able to make great suggestions. I will absolutely recommend J. Andrews and Sarah to anyone that is getting married!
Sarah Heath was my bridal consultant, and I could not have asked for a better consultant to work with. J. Andrews went Read more...
Sarah Heath was my bridal consultant, and I could not have asked for a better consultant to work with. J. Andrews went above and beyond for myself, as well as my bridesmaids! They listened to all of our ideas and were able to make great suggestions. I will absolutely recommend J. Andrews and Sarah to anyone that is getting married! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Private User
Wedding:
5/10/2014
5.0/5.0
J. Andrews Bridal was such a pleasure to work with, Sarah Heath did such a great job at helping me find the perfect dress and accessories. I had to travel from Pensacola to Atlanta for fittings, and everyone was very easy to communicate with and very efficient at every visit. They did a fabulous job with my alterations as well! Definitely recommend!
J. Andrews Bridal was such a pleasure to work with, Sarah Heath did such a great job at helping me find the perfect dress Read more...
J. Andrews Bridal was such a pleasure to work with, Sarah Heath did such a great job at helping me find the perfect dress and accessories. I had to travel from Pensacola to Atlanta for fittings, and everyone was very easy to communicate with and very efficient at every visit. They did a fabulous job with my alterations as well! Definitely recommend! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Jennifer
Wedding:
5/2/2014
5.0/5.0
I had such a great experience at J. Andrew's Bridal. They don't cater mimosas to the bride and her bridesmaids if you like the boutique feel but everyone is so friendly and helpful. Laid back atomoshpere with a lot of "pretty" to choose from. They offer a wide price range to work with most budgets.

I worked with Sarah Heath. She was wonderful and so easy to work with! She made every visit a great one for my girls and I. She listened to what I wanted and really worked with me to help find my dream dress. Sarah knows bridal. I felt very confident with her guidance. Though it was a huge decision I said yes to the perfect dress on my 2nd visit back. I also purchased my bridesmaid gowns here! My girls were in LOVE. The staff was always on point and everything down to each fitting went flawlessly.

Highly recommended!!
I had such a great experience at J. Andrew's Bridal. They don't cater mimosas to the bride and her bridesmaids if you like Read more...
I had such a great experience at J. Andrew's Bridal. They don't cater mimosas to the bride and her bridesmaids if you like the boutique feel but everyone is so friendly and helpful. Laid back atomoshpere with a lot of "pretty" to choose from. They offer a wide price range to work with most budgets.

I worked with Sarah Heath. She was wonderful and so easy to work with! She made every visit a great one for my girls and I. She listened to what I wanted and really worked with me to help find my dream dress. Sarah knows bridal. I felt very confident with her guidance. Though it was a huge decision I said yes to the perfect dress on my 2nd visit back. I also purchased my bridesmaid gowns here! My girls were in LOVE. The staff was always on point and everything down to each fitting went flawlessly.

Highly recommended!! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
This was the second place I went dress shopping, after David's, and I LOVED it. I had the best experience here. They were so patient and accommodating.

Felicia Swinford was my bridal consultant. She was so good. I told her an idea of what I was looking for, and the first three dresses she brought me NAILED IT. The second dress I tried on was the exact dress I was looking for. It was perfect for me.

We also came back for bridesmaids dresses. Again, I told her what I was thinking of, and the first dress my sister tried on was exactly what I was envisioning. This woman has a gift!

They really are all just great, warm, wonderful people. I loved shopping here. They let me keep my dress on for an hour because I just didn't want to take it off!
This was the second place I went dress shopping, after David's, and I LOVED it. I had the best experience here. They were Read more...
This was the second place I went dress shopping, after David's, and I LOVED it. I had the best experience here. They were so patient and accommodating.

Felicia Swinford was my bridal consultant. She was so good. I told her an idea of what I was looking for, and the first three dresses she brought me NAILED IT. The second dress I tried on was the exact dress I was looking for. It was perfect for me.

We also came back for bridesmaids dresses. Again, I told her what I was thinking of, and the first dress my sister tried on was exactly what I was envisioning. This woman has a gift!

They really are all just great, warm, wonderful people. I loved shopping here. They let me keep my dress on for an hour because I just didn't want to take it off! Read less
Services Used: Dress & Attire, Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
I absolutely LOVED J Andrews! I went there during one of their trunk shows and everyone was very welcoming! I had the oppurtunity to work with a wonderful lady named Felicia! And I just adored her she made me feel beautiful in everything I tried on!
I absolutely LOVED J Andrews! I went there during one of their trunk shows and everyone was very welcoming! I had the Read more...
I absolutely LOVED J Andrews! I went there during one of their trunk shows and everyone was very welcoming! I had the oppurtunity to work with a wonderful lady named Felicia! And I just adored her she made me feel beautiful in everything I tried on! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
K
Wedding:
2/28/2014
5.0/5.0
Very professional staff at J. Andrews Bridal. They kept to the appointment time and were respectful to stay within my budget. They had a large selection of beautiful bridal gowns and their staff was very helpful in making sure my daughter was happy with the dress she selected for her wedding. They also helped my daughter select the bridesmaid's dress as well, which was also very pretty for the wedding.
Very professional staff at J. Andrews Bridal. They kept to the appointment time and were respectful to stay within my Read more...
Very professional staff at J. Andrews Bridal. They kept to the appointment time and were respectful to stay within my budget. They had a large selection of beautiful bridal gowns and their staff was very helpful in making sure my daughter was happy with the dress she selected for her wedding. They also helped my daughter select the bridesmaid's dress as well, which was also very pretty for the wedding. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Hilary
Wedding:
1/18/2014
5.0/5.0
I got my dress and accessories at J. Andrew's and they were well worth the drive! I was looking for a specific designer's dress so I drove an hour since I knew J. Andrew's carried them. Even though the first dress I tried on was "the one", Sarah brought out a bunch of different styles so the ladies with me could see me try on several dresses. I bought my dress that day and returned to buy my accessories. The ladies here were so helpful and I loved working with them. My alterations were perfect and everything was easy and stress free!
I got my dress and accessories at J. Andrew's and they were well worth the drive! I was looking for a specific designer's Read more...
I got my dress and accessories at J. Andrew's and they were well worth the drive! I was looking for a specific designer's dress so I drove an hour since I knew J. Andrew's carried them. Even though the first dress I tried on was "the one", Sarah brought out a bunch of different styles so the ladies with me could see me try on several dresses. I bought my dress that day and returned to buy my accessories. The ladies here were so helpful and I loved working with them. My alterations were perfect and everything was easy and stress free! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Jenna
Wedding:
11/23/2013
5.0/5.0
J. Andrew's Bridal was absolutely wonderful! Sarah was amazing to work with! She helped me find the most beautiful dress for my wedding and I couldn't be happier! The gowns at J. Andrew's are new and very stylish. I would recommend them to every girl searching for the perfect wedding gown!
J. Andrew's Bridal was absolutely wonderful! Sarah was amazing to work with! She helped me find the most beautiful dress Read more...
J. Andrew's Bridal was absolutely wonderful! Sarah was amazing to work with! She helped me find the most beautiful dress for my wedding and I couldn't be happier! The gowns at J. Andrew's are new and very stylish. I would recommend them to every girl searching for the perfect wedding gown! Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
J Andrews made my shopping experience incredible. I never once felt a moment of stress. Every dress that Sarah brought me was exactly what I was interested in! She captured my vision instantly and had me try different fabrics and dress cuts. I was able to make my decision on the perfect dress for me and because Sarah was so thorough I was able to be 100% positive with my choice. All of the ladies were so kind and it is obvious that they run a wonderful business, and love what they do. HIGHLY RECOMMEND!
J Andrews made my shopping experience incredible. I never once felt a moment of stress. Every dress that Sarah brought me Read more...
J Andrews made my shopping experience incredible. I never once felt a moment of stress. Every dress that Sarah brought me was exactly what I was interested in! She captured my vision instantly and had me try different fabrics and dress cuts. I was able to make my decision on the perfect dress for me and because Sarah was so thorough I was able to be 100% positive with my choice. All of the ladies were so kind and it is obvious that they run a wonderful business, and love what they do. HIGHLY RECOMMEND! Read less
Services Used: Dress & Attire
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Marie
Wedding:
10/26/2013
5.0/5.0
All the employees were amazing. They are knowledgable about the industry and made me and my bridal party welcome from the moment we arrived. From choosing my dress to making multiple trips for my fittings and alterations I would recommend this place to anyone looking for a dress.
All the employees were amazing. They are knowledgable about the industry and made me and my bridal party welcome from the Read more...
All the employees were amazing. They are knowledgable about the industry and made me and my bridal party welcome from the moment we arrived. From choosing my dress to making multiple trips for my fittings and alterations I would recommend this place to anyone looking for a dress. Read less
Services Used: Dress & Attire
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Ann
Wedding:
9/21/2013
5.0/5.0
We used J. Andrews Bridal in Peachtree City, GA. for purchasing my daughter's wedding gown. We worked with Teresa but each and every consultant who works there is extremely capable. The staff is incredibly helpful and friendly. We started the process by taking in some pictures that gave Teresa some ideas of what my daughter wanted. Teresa immediately pulled out about 20 dresses. She helped my daughter try on a few dresses pointing out special features of each dress. Teresa kept saying she had THE DRESS and when she pulled it out for my daughter to try on, it was perfect. It needed no alteration at all. Teresa totally knows what she is doing. My only word of caution is that they charged $40 to add a hook that probably took less than 10 minutes to sew on.
Teresa also was very helpful trying to find a dress for me, Mother of the Bride. I had in mind what I wanted but was not finding anything I just loved or felt comfortable in. When we went back for a fitting of the wedding gown two months before the wedding, I found a perfect dress for me too. It was a discontinued style so my only choice was the one in the store. Fortunately, it fit with minor alterations. Again there was a $40 charge for alterations that probably took less than half an hour.
J. Andrews is a wonderful shop for selecting a wedding gown and I would highly recommend them. Their selection is vast and the staff is competent and helpful. My only observation is the alteration charges for minor work.
We used J. Andrews Bridal in Peachtree City, GA. for purchasing my daughter's wedding gown. We worked with Teresa but each Read more...
We used J. Andrews Bridal in Peachtree City, GA. for purchasing my daughter's wedding gown. We worked with Teresa but each and every consultant who works there is extremely capable. The staff is incredibly helpful and friendly. We started the process by taking in some pictures that gave Teresa some ideas of what my daughter wanted. Teresa immediately pulled out about 20 dresses. She helped my daughter try on a few dresses pointing out special features of each dress. Teresa kept saying she had THE DRESS and when she pulled it out for my daughter to try on, it was perfect. It needed no alteration at all. Teresa totally knows what she is doing. My only word of caution is that they charged $40 to add a hook that probably took less than 10 minutes to sew on.
Teresa also was very helpful trying to find a dress for me, Mother of the Bride. I had in mind what I wanted but was not finding anything I just loved or felt comfortable in. When we went back for a fitting of the wedding gown two months before the wedding, I found a perfect dress for me too. It was a discontinued style so my only choice was the one in the store. Fortunately, it fit with minor alterations. Again there was a $40 charge for alterations that probably took less than half an hour.
J. Andrews is a wonderful shop for selecting a wedding gown and I would highly recommend them. Their selection is vast and the staff is competent and helpful. My only observation is the alteration charges for minor work. Read less
Services Used: Dress & Attire
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Brenda
Wedding:
6/1/2013
5.0/5.0
Our J. Andrews employee listened and picked the perfect dress in just 2 choices. We had been to quite a few other places and J Andrews was so much more efficient and well equipped to help my daughter find the perfect dress. The prices were so reasonable.
Our J. Andrews employee listened and picked the perfect dress in just 2 choices. We had been to quite a few other places Read more...
Our J. Andrews employee listened and picked the perfect dress in just 2 choices. We had been to quite a few other places and J Andrews was so much more efficient and well equipped to help my daughter find the perfect dress. The prices were so reasonable. Read less
Services Used: Dress & Attire, Jewelry
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Private User
Wedding:
5/11/2013
5.0/5.0
I have nothing bad to say about j Andrews. I made an appt and Sarah was my consultant. We had a short conversation on what I thought I wanted, but that I may end up wanting something totally different. I also told her what I was sure I didn't want. She brought me about 10 dresses, the 1st dress being what she thought I was looking for based on what I had told her. I tried on the first dress and about died. It was exactly what I wanted. I tried on the others and then put the first one back on. I started crying, along with my mom and mother in law. Sarah and the entire staff were amazing from my dress, my moms dress, the bridesmaids dresses and the alterations. I would recommend them to anyone!!
I have nothing bad to say about j Andrews. I made an appt and Sarah was my consultant. We had a short conversation on what Read more...
I have nothing bad to say about j Andrews. I made an appt and Sarah was my consultant. We had a short conversation on what I thought I wanted, but that I may end up wanting something totally different. I also told her what I was sure I didn't want. She brought me about 10 dresses, the 1st dress being what she thought I was looking for based on what I had told her. I tried on the first dress and about died. It was exactly what I wanted. I tried on the others and then put the first one back on. I started crying, along with my mom and mother in law. Sarah and the entire staff were amazing from my dress, my moms dress, the bridesmaids dresses and the alterations. I would recommend them to anyone!! Read less
Services Used: Dress & Attire
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Brittany
Wedding:
5/4/2013
5.0/5.0
We drove from Birmingham to Atlanta to look for dresses. I had talked to this shop on the phone when scheduling appointments for the trip and I was just so impressed by their professionalism on the phone, I just really wanted to go there. J Andrew's was our last stop on the way home and we ended up buying my dress from them. We loved the ladies and how great they were at their job. Not to mention the store had a very large selection of dresses in all price ranges.
We drove from Birmingham to Atlanta to look for dresses. I had talked to this shop on the phone when scheduling Read more...
We drove from Birmingham to Atlanta to look for dresses. I had talked to this shop on the phone when scheduling appointments for the trip and I was just so impressed by their professionalism on the phone, I just really wanted to go there. J Andrew's was our last stop on the way home and we ended up buying my dress from them. We loved the ladies and how great they were at their job. Not to mention the store had a very large selection of dresses in all price ranges. Read less
Services Used: Dress & Attire
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Carrie
Wedding:
4/5/2013
5.0/5.0
J. Andrews Bridal is awesome! They're courteous and extremely helpful!
J. Andrews Bridal is awesome! They're courteous and extremely helpful!
J. Andrews Bridal is awesome! They're courteous and extremely helpful! Read less
Services Used: Dress & Attire
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Tamara
Wedding:
3/24/2013
5.0/5.0
J. Andrews Bridal is a wonderful bridal salon with a great selection of dresses and with a nice ambiance. Thanks to Felecia of J. Andrews Bridal, finding my wedding dress was such a pleasurable experience. She listened to what I was looking for in a wedding dress and did not make me feel pressured in anyway.
J. Andrews Bridal is a wonderful bridal salon with a great selection of dresses and with a nice ambiance. Thanks to Read more...
J. Andrews Bridal is a wonderful bridal salon with a great selection of dresses and with a nice ambiance. Thanks to Felecia of J. Andrews Bridal, finding my wedding dress was such a pleasurable experience. She listened to what I was looking for in a wedding dress and did not make me feel pressured in anyway. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
J.Andrews was great! Sarah Heath listened to me and figured out my style immediately! The second dress I tried on was the gown I chose! Furthermore, we got my bridesmaid dresses and the mother-of-the-bride dress all in this fitting! And, on top of that my wedding was originally in May, so we had ordered my dress to be in by May. Then my significant other and I pushed the date up to March, and J.Andrews made sure my dress would be there for my special day! I would definitely recommend J.Andrews! They put you first and make sure that your wedding day will be what you want!
J.Andrews was great! Sarah Heath listened to me and figured out my style immediately! The second dress I tried on was the Read more...
J.Andrews was great! Sarah Heath listened to me and figured out my style immediately! The second dress I tried on was the gown I chose! Furthermore, we got my bridesmaid dresses and the mother-of-the-bride dress all in this fitting! And, on top of that my wedding was originally in May, so we had ordered my dress to be in by May. Then my significant other and I pushed the date up to March, and J.Andrews made sure my dress would be there for my special day! I would definitely recommend J.Andrews! They put you first and make sure that your wedding day will be what you want! Read less
Services Used: Dress & Attire, Jewelry
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Brittany
Wedding:
11/17/2012
5.0/5.0
J. Andrew's was such a huge part in making the visions I had for my wedding a reality. The day I found my dress at their shop was such a fun, relaxing, special day. Sarah was my consultant and used the pictures I brought in of gowns I liked to find the exact gown I didn't even know I was looking for! She was fantastic. I only tried on five gowns because she only brought me gowns that fit the style I had in mind. I ended up going back to the first one I tried on. A month before the wedding she again worked tirelessly to make sure everything was put together to perfection!
J. Andrew's was such a huge part in making the visions I had for my wedding a reality. The day I found my dress at their Read more...
J. Andrew's was such a huge part in making the visions I had for my wedding a reality. The day I found my dress at their shop was such a fun, relaxing, special day. Sarah was my consultant and used the pictures I brought in of gowns I liked to find the exact gown I didn't even know I was looking for! She was fantastic. I only tried on five gowns because she only brought me gowns that fit the style I had in mind. I ended up going back to the first one I tried on. A month before the wedding she again worked tirelessly to make sure everything was put together to perfection! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I purchased my wedding dress and bridesmaid dresses through J Andrews Bridal in 2012. From the very beginning when I met with Sarah and found my dress, when I ordered my veil, through bridesmaid dress orders and fittings, all until I had my final fitting with Pam and the day I picked up my dress, the associates at this store were wonderful! They made everything so easy! I highly recommend checking out J Andrews when you shop for a dress! Even if they don't have what you are looking for, they can order it for you. Their service is worth the drive from Atlanta.
I purchased my wedding dress and bridesmaid dresses through J Andrews Bridal in 2012. From the very beginning when I met Read more...
I purchased my wedding dress and bridesmaid dresses through J Andrews Bridal in 2012. From the very beginning when I met with Sarah and found my dress, when I ordered my veil, through bridesmaid dress orders and fittings, all until I had my final fitting with Pam and the day I picked up my dress, the associates at this store were wonderful! They made everything so easy! I highly recommend checking out J Andrews when you shop for a dress! Even if they don't have what you are looking for, they can order it for you. Their service is worth the drive from Atlanta. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had a wonderful experience here! All the employees were so helpful and friendly. Felicia captured my vision and the first dress I put on was my dress!
I had a wonderful experience here! All the employees were so helpful and friendly. Felicia captured my vision and the Read more...
I had a wonderful experience here! All the employees were so helpful and friendly. Felicia captured my vision and the first dress I put on was my dress! Read less
Services Used: Dress & Attire
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Zarina
Wedding:
10/6/2012
5.0/5.0
The team at J.Andrew’s Bridal was amazing! I always received outstanding service! Thank you to Teresa, Pam and Sarah for working with me and helping me find my gorgeous wedding dress and veil! I had a wonderful experience and will refer this salon to all brides! Thank you!
The team at J.Andrew’s Bridal was amazing! I always received outstanding service! Thank you to Teresa, Pam and Sarah for Read more...
The team at J.Andrew’s Bridal was amazing! I always received outstanding service! Thank you to Teresa, Pam and Sarah for working with me and helping me find my gorgeous wedding dress and veil! I had a wonderful experience and will refer this salon to all brides! Thank you! Read less
Services Used: Dress & Attire
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Brandy
Wedding:
9/8/2012
5.0/5.0
Despite an error in sizing, I highly recommend J.Andrews Bridal for those seeking an exceptional experience. My situation was handled with professionalism and timeliness. In particular, Sarah is extremely pleasant, honest, and provides exceptional customer service. Any bridal party should feel confident about working with J. Andrews Bridal!
Despite an error in sizing, I highly recommend J.Andrews Bridal for those seeking an exceptional experience. My situation Read more...
Despite an error in sizing, I highly recommend J.Andrews Bridal for those seeking an exceptional experience. My situation was handled with professionalism and timeliness. In particular, Sarah is extremely pleasant, honest, and provides exceptional customer service. Any bridal party should feel confident about working with J. Andrews Bridal! Read less
Services Used: Dress & Attire
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Hannah
Wedding:
8/25/2012
5.0/5.0
The staff at J Andrews bridal are a dream. They treat every young lady like their day is just as important to them as it is to you. I highly recommend J Andrews!!
The staff at J Andrews bridal are a dream. They treat every young lady like their day is just as important to them as it Read more...
The staff at J Andrews bridal are a dream. They treat every young lady like their day is just as important to them as it is to you. I highly recommend J Andrews!! Read less
Services Used: Dress & Attire
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Carla
Wedding:
6/30/2012
5.0/5.0
J. Andrews was the best bridal experience for me out of the other six places I visited. Felicia picked out dresses for me that were exactly what I wanted and a few choices that I never considered. I actually ended up purchasing a gown that Felicia suggested I try! The entire staff was great! There was no pressure to purchase and Felicia gave me her complete attention for two hours! J. Andrews is a one stop shop bridal boutique. I also found my bridesmaids dresses and they have beautiful hand made jewelry. I wish I had gone to J. Andrews months ago instead of wasting my time at other places.
J. Andrews was the best bridal experience for me out of the other six places I visited. Felicia picked out dresses for me Read more...
J. Andrews was the best bridal experience for me out of the other six places I visited. Felicia picked out dresses for me that were exactly what I wanted and a few choices that I never considered. I actually ended up purchasing a gown that Felicia suggested I try! The entire staff was great! There was no pressure to purchase and Felicia gave me her complete attention for two hours! J. Andrews is a one stop shop bridal boutique. I also found my bridesmaids dresses and they have beautiful hand made jewelry. I wish I had gone to J. Andrews months ago instead of wasting my time at other places. Read less
Services Used: Dress & Attire
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Ainsley
Wedding:
6/9/2012
5.0/5.0
After visiting dozens of other bridal salons in the Atlanta area with less than stellar results, I was overwhelmed by the absolutely amazing service and selection at J. Andrew's Bridal from the very minute I walked in the door! I purchased my wedding dress and went back with all of my bridesmaids so that they too could have as wonderful an experience as I did. Even though I live over an hour from J. Andrew's, I now can't imagine shopping anywhere else - they are certainly worth the drive! :)
After visiting dozens of other bridal salons in the Atlanta area with less than stellar results, I was overwhelmed by the Read more...
After visiting dozens of other bridal salons in the Atlanta area with less than stellar results, I was overwhelmed by the absolutely amazing service and selection at J. Andrew's Bridal from the very minute I walked in the door! I purchased my wedding dress and went back with all of my bridesmaids so that they too could have as wonderful an experience as I did. Even though I live over an hour from J. Andrew's, I now can't imagine shopping anywhere else - they are certainly worth the drive! :) Read less
Services Used: Dress & Attire
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walkerwalker
Wedding:
5/26/2012
5.0/5.0
This place is the BEST for bridal gowns. I am so happy I found it. I purchased a dress at another place. I wasn’t pleased with the dress so 3 months before my wedding I decided to go here. I made a call and they were able to squeeze me in the same day since my wedding was really close. Felicia was the best with helping me pick out my dress and she gave me her honest opinion. She was very friendly. When she wasn’t there, she put me in contact with Sarah and she was nice as well. They got my dress back in time for the wedding which I was scared it wasn’t going to happen (so I still had the first dress). I thought the alterations were a little too expensive but once I did some research I realized they were about the same price as other places. I recommend this place to all brides. Their prices are a lot better than other place I went too and their dress selection Is better. I wish I went here first and saved money and time. Thanks again J. Andrews.
This place is the BEST for bridal gowns. I am so happy I found it. I purchased a dress at another place. I wasn’t pleased Read more...
This place is the BEST for bridal gowns. I am so happy I found it. I purchased a dress at another place. I wasn’t pleased with the dress so 3 months before my wedding I decided to go here. I made a call and they were able to squeeze me in the same day since my wedding was really close. Felicia was the best with helping me pick out my dress and she gave me her honest opinion. She was very friendly. When she wasn’t there, she put me in contact with Sarah and she was nice as well. They got my dress back in time for the wedding which I was scared it wasn’t going to happen (so I still had the first dress). I thought the alterations were a little too expensive but once I did some research I realized they were about the same price as other places. I recommend this place to all brides. Their prices are a lot better than other place I went too and their dress selection Is better. I wish I went here first and saved money and time. Thanks again J. Andrews. Read less
Services Used: Dress & Attire
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Leigh Ann
Wedding:
11/19/2011
5.0/5.0
J. Andrews Bridal staff is amazing! They're helpful, courteous and make sure all of your expectations are exceeded!! The quality and selection of dresses is the best around! I would not hesitate to refer anyone in need of their services!
J. Andrews Bridal staff is amazing! They're helpful, courteous and make sure all of your expectations are exceeded!! The Read more...
J. Andrews Bridal staff is amazing! They're helpful, courteous and make sure all of your expectations are exceeded!! The quality and selection of dresses is the best around! I would not hesitate to refer anyone in need of their services! Read less
Services Used: Dress & Attire
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afoster
Wedding:
10/15/2011
5.0/5.0
I had the absolute best experience buying my wedding dress at J.Andrews. Not only did I purchase my bridal gown from one of the trunk shows, but I selected my bridesmaids dresses from J.Andrews. Every single one of the ladies that works there is so sweet and helpful. They were so willing to help with any issue. I was one of those brides who wanted any excuse to try on her dress. I made about 5 separate appointments just to try on my dress. Everyone at J.Andrews was so great. I would recommend them to anyone for bridal gown, bridesmaids dress, or mother of the bride/groom dresses. Thank you for the wonderful bridal experience!
I had the absolute best experience buying my wedding dress at J.Andrews. Not only did I purchase my bridal gown from one Read more...
I had the absolute best experience buying my wedding dress at J.Andrews. Not only did I purchase my bridal gown from one of the trunk shows, but I selected my bridesmaids dresses from J.Andrews. Every single one of the ladies that works there is so sweet and helpful. They were so willing to help with any issue. I was one of those brides who wanted any excuse to try on her dress. I made about 5 separate appointments just to try on my dress. Everyone at J.Andrews was so great. I would recommend them to anyone for bridal gown, bridesmaids dress, or mother of the bride/groom dresses. Thank you for the wonderful bridal experience! Read less
Services Used: Dress & Attire
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JessecaRodriguez
Wedding:
10/1/2011
5.0/5.0
love love love love my dress! I'm from Peachtree city, and went to Atlanta multiple times searching for The Dress. I was pleasantly surprised to find it in my home town!
I feel like it was made for me. The staff was so attentive and helpful. Loved my experience.. and I couldn't be happier with my beautiful dress.
love love love love my dress! I'm from Peachtree city, and went to Atlanta multiple times searching for The Dress. I was Read more...
love love love love my dress! I'm from Peachtree city, and went to Atlanta multiple times searching for The Dress. I was pleasantly surprised to find it in my home town!
I feel like it was made for me. The staff was so attentive and helpful. Loved my experience.. and I couldn't be happier with my beautiful dress. Read less
Services Used: Dress & Attire
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Trenika
Wedding:
9/10/2011
5.0/5.0
I loved shopping at this store! I had searched in my hometown for a particular style of bridal dress with no luck. I visited this store during a trunk show, but I had to go alone. They greeted me when I came in and were so accommodating and friendly. They have a great selection and fantastic customer service. Plus the lines they carry are high style and reasonable prices. I would recommend this store to any bride.
I loved shopping at this store! I had searched in my hometown for a particular style of bridal dress with no luck. I Read more...
I loved shopping at this store! I had searched in my hometown for a particular style of bridal dress with no luck. I visited this store during a trunk show, but I had to go alone. They greeted me when I came in and were so accommodating and friendly. They have a great selection and fantastic customer service. Plus the lines they carry are high style and reasonable prices. I would recommend this store to any bride. Read less
Services Used: Dress & Attire
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Victoria
Wedding:
7/16/2011
5.0/5.0
I can't begin to describe how great J Andrew's is...the people working there are great and make the whole experience personal. They make every bride feel like they are the only one in there. They have great suggestions for every bride, a huge selection, and not to mention the most gorgeous jewelry! I got so many compliments on my jewelry, and how it matched my dress perfectly...which was all J Andrew's putting together! They do personalization on gowns, too. J Andrew's made my wedding day perfect :)
I can't begin to describe how great J Andrew's is...the people working there are great and make the whole experience Read more...
I can't begin to describe how great J Andrew's is...the people working there are great and make the whole experience personal. They make every bride feel like they are the only one in there. They have great suggestions for every bride, a huge selection, and not to mention the most gorgeous jewelry! I got so many compliments on my jewelry, and how it matched my dress perfectly...which was all J Andrew's putting together! They do personalization on gowns, too. J Andrew's made my wedding day perfect :) Read less
Services Used: Dress & Attire, Jewelry
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lbigley26
Wedding:
6/12/2011
5.0/5.0
I live near TN, and was happy to drive the 3 hours to J. Andrew's Bridal for my dress. Sarah as my consultant at my first appt. She made it fun and after only trying on 3 dresses, I found "The Dress"! Throughout the year commmunicaton was great. I had questions and she answered them fast. The shop has great dresses and employees that are here to make you perfect for the big day. My alterations were perfect and I couldn't ask for more. Everyone loved my Mikaella dress and the best compliment I got was that it was the most beautful dress they ever saw! I looked at several bridal salons in my TN area and was not very happy with what I found. I'm glad and lucky to have found my dress at J.Andrew's!
I live near TN, and was happy to drive the 3 hours to J. Andrew's Bridal for my dress. Sarah as my consultant at my first Read more...
I live near TN, and was happy to drive the 3 hours to J. Andrew's Bridal for my dress. Sarah as my consultant at my first appt. She made it fun and after only trying on 3 dresses, I found "The Dress"! Throughout the year commmunicaton was great. I had questions and she answered them fast. The shop has great dresses and employees that are here to make you perfect for the big day. My alterations were perfect and I couldn't ask for more. Everyone loved my Mikaella dress and the best compliment I got was that it was the most beautful dress they ever saw! I looked at several bridal salons in my TN area and was not very happy with what I found. I'm glad and lucky to have found my dress at J.Andrew's! Read less
Services Used: Dress & Attire
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jgarmon03
Wedding:
6/8/2011
5.0/5.0
I chose J. Andrews Bridal because they carried the designers I liked. When I arrived for my appointment, Sarah was very pleasant and easy to work with. I told her what I was looking for and the budget I had in mind and she nailed it with ease. She was extremely patient and helpful and I loved working with her. Thank you, Sarah!!
I chose J. Andrews Bridal because they carried the designers I liked. When I arrived for my appointment, Sarah was very Read more...
I chose J. Andrews Bridal because they carried the designers I liked. When I arrived for my appointment, Sarah was very pleasant and easy to work with. I told her what I was looking for and the budget I had in mind and she nailed it with ease. She was extremely patient and helpful and I loved working with her. Thank you, Sarah!! Read less
Services Used: Dress & Attire
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Terren
Wedding:
5/7/2011
5.0/5.0
I loved working with J. Andrews! I felt like a princess from the moment I stepped in the door. They didn't pressure me out of my price range and really respected my taste. I tried to keep an open mind...and actually wound up choosing the very FIRST dress I tried on. That's how great they are! I also used them for my bridesmaid dresses and I was nothing but pleased with that as welll!
I loved working with J. Andrews! I felt like a princess from the moment I stepped in the door. They didn't pressure me out Read more...
I loved working with J. Andrews! I felt like a princess from the moment I stepped in the door. They didn't pressure me out of my price range and really respected my taste. I tried to keep an open mind...and actually wound up choosing the very FIRST dress I tried on. That's how great they are! I also used them for my bridesmaid dresses and I was nothing but pleased with that as welll! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
4/29/2011
5.0/5.0
Great selection and very knowledgeable and helpful staff.
Great selection and very knowledgeable and helpful staff.
Great selection and very knowledgeable and helpful staff. Read less
Services Used: Dress & Attire
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ranen
Wedding:
12/18/2010
5.0/5.0
I loved working with J. Andrew's to find a dress. I picked the first one I tried on (after I tried others to make sure of course). The consultant really knew what she was doing when selecting dresses for my taste and body type, and she stayed within my budget and didn't push me to try more expensive dresses. They seemed really enthusiastic about what they do and were helpful through the whole process. They also didn't push me to buy bridesmaid dresses from them which was nice.
I loved working with J. Andrew's to find a dress. I picked the first one I tried on (after I tried others to make sure of Read more...
I loved working with J. Andrew's to find a dress. I picked the first one I tried on (after I tried others to make sure of course). The consultant really knew what she was doing when selecting dresses for my taste and body type, and she stayed within my budget and didn't push me to try more expensive dresses. They seemed really enthusiastic about what they do and were helpful through the whole process. They also didn't push me to buy bridesmaid dresses from them which was nice. Read less
Services Used: Dress & Attire
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Kristi
Wedding:
8/7/2010
5.0/5.0
J Andrew's acted as my guarding angel when I found the perfect dress only to realize it couldn't be found in the entire southeast region. They took two seperate dresses and fitted them on me so that I could see what my dream dress would look like. Because of their confidance, I ordered the dress without ever seeing it in person and hoped for the best. When the dress finally arrived, it took 6 fittings to make it just perfect. The alterations department was amazing. They were patient and encouraging. They worked late and they worked quickly to make sure I didn't have to settle, that I would in fact walk down the aisle in my dream dress. They took care of me from start to finish and all of the girls were a joy to get to know over the year that I was in and out of the store. If you want to feel special as you prepare for your big day... J Andrew's is the place to go. Even for Atlanta brides-to-be, as I was, it is WORTH the drive in the end. Knowing that you have a team whose only goal is to get you into the perfect dress and have it fit like a glove is priceless.
J Andrew's acted as my guarding angel when I found the perfect dress only to realize it couldn't be found in the entire Read more...
J Andrew's acted as my guarding angel when I found the perfect dress only to realize it couldn't be found in the entire southeast region. They took two seperate dresses and fitted them on me so that I could see what my dream dress would look like. Because of their confidance, I ordered the dress without ever seeing it in person and hoped for the best. When the dress finally arrived, it took 6 fittings to make it just perfect. The alterations department was amazing. They were patient and encouraging. They worked late and they worked quickly to make sure I didn't have to settle, that I would in fact walk down the aisle in my dream dress. They took care of me from start to finish and all of the girls were a joy to get to know over the year that I was in and out of the store. If you want to feel special as you prepare for your big day... J Andrew's is the place to go. Even for Atlanta brides-to-be, as I was, it is WORTH the drive in the end. Knowing that you have a team whose only goal is to get you into the perfect dress and have it fit like a glove is priceless. Read less
Services Used: Dress & Attire
J. Andrew's Bridal responded with the following comments:

Thank you Kristi, what a wonderful review. We loved working with you!
Sarah
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Reyna
Wedding:
5/17/2010
5.0/5.0
Loved my experience...sent all of my friends as they were getting married. Loved Sarah the manager! Beautiful bridal gowns and wedding party attire to choose from. Alterations were amazing as well. Very friendly staff!
Loved my experience...sent all of my friends as they were getting married. Loved Sarah the manager! Beautiful bridal gowns Read more...
Loved my experience...sent all of my friends as they were getting married. Loved Sarah the manager! Beautiful bridal gowns and wedding party attire to choose from. Alterations were amazing as well. Very friendly staff! Read less
Services Used: Dress & Attire
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chicwedding2010
Wedding:
1/1/2010
5.0/5.0
Sarah helped me try on dresses on two occassions. She was really good about heping several brides at once and making us all feel important. The shop is pretty busy so it's good to make an appointment so you get the attention you need and a room! They just added onto the shop last year to give more fitting rooms. So I was on the new side for my dress fittings. They did a great job on my alterations! Very happy!
Sarah helped me try on dresses on two occassions. She was really good about heping several brides at once and making us Read more...
Sarah helped me try on dresses on two occassions. She was really good about heping several brides at once and making us all feel important. The shop is pretty busy so it's good to make an appointment so you get the attention you need and a room! They just added onto the shop last year to give more fitting rooms. So I was on the new side for my dress fittings. They did a great job on my alterations! Very happy! Read less
Services Used: Dress & Attire
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AHead
Wedding:
9/6/2009
5.0/5.0
I loved J Andrews bridal. i am a kind of girl that likes to look around and not be bothered while i shop, and when i went to them I did have a consultant, but she simply let me browse and then stepped in when i asked for her help. I believed i tried on about 8 dresses and found the one i wanted after only being there for an hour! The alterations are done there when you need them, and she is awsome! They also kept my dress for me pressed and ready until i was ready to pick it up. Overall they are a great place and great to work with I would recomend them to anyone in the area!
I loved J Andrews bridal. i am a kind of girl that likes to look around and not be bothered while i shop, and when i went Read more...
I loved J Andrews bridal. i am a kind of girl that likes to look around and not be bothered while i shop, and when i went to them I did have a consultant, but she simply let me browse and then stepped in when i asked for her help. I believed i tried on about 8 dresses and found the one i wanted after only being there for an hour! The alterations are done there when you need them, and she is awsome! They also kept my dress for me pressed and ready until i was ready to pick it up. Overall they are a great place and great to work with I would recomend them to anyone in the area! Read less
Services Used: Dress & Attire
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Elegant
Wedding:
7/12/2009
5.0/5.0
They were wonderful! It was great to work with everybody there. The owner was helpful as well. They helped me with color selection, style and with the coordinating of the bridesmaids' dresses. I was very happy to drive the 1 1/2 hours to the store to get my perfect wedding dress. I selected my wedding dress after visiting their store the first day I went looking of a wedding dress. I found it! I did not need to look any further. I was very happy.

GiGi
They were wonderful! It was great to work with everybody there. The owner was helpful as well. They helped me with color Read more...
They were wonderful! It was great to work with everybody there. The owner was helpful as well. They helped me with color selection, style and with the coordinating of the bridesmaids' dresses. I was very happy to drive the 1 1/2 hours to the store to get my perfect wedding dress. I selected my wedding dress after visiting their store the first day I went looking of a wedding dress. I found it! I did not need to look any further. I was very happy.

GiGi Read less
Services Used: Dress & Attire
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Michelle
Wedding:
5/9/2009
5.0/5.0
J. Andrews was awesome to work with! They were so great about getting bridesmaids dresses sent out and about communicating with me! I absolutely loved my experience with them and would recommend them to anyone in the Atlanta area:)
J. Andrews was awesome to work with! They were so great about getting bridesmaids dresses sent out and about communicating Read more...
J. Andrews was awesome to work with! They were so great about getting bridesmaids dresses sent out and about communicating with me! I absolutely loved my experience with them and would recommend them to anyone in the Atlanta area:) Read less
Services Used: Dress & Attire
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Krioulu
Wedding:
4/14/2009
5.0/5.0
When I did call and ask a few questions , my calls were answered quickly.The costs were extremely reasonable. I think it's good.
When I did call and ask a few questions , my calls were answered quickly.The costs were extremely reasonable. I think it's Read more...
When I did call and ask a few questions , my calls were answered quickly.The costs were extremely reasonable. I think it's good. Read less
Services Used: Dress & Attire
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goosiegirl
Wedding:
6/1/2007
5.0/5.0
J. Andrews Bridal was by far my best wedding experience yet. The sales associates were professional, patient, and attentive to my needs. I had a very hard time finding a dress in the style I wanted for my destination wedding. Every other store I visited, either had the cheap satin beach-type dresses or the enormous cinderella dresses. I found at J Andrews, they had the right amount of choices in every style. I am 100% confident that without J Andrews bridal I would have never found my perfect wedding dress. I would highly recommend this place to anyone.
J. Andrews Bridal was by far my best wedding experience yet. The sales associates were professional, patient, and Read more...
J. Andrews Bridal was by far my best wedding experience yet. The sales associates were professional, patient, and attentive to my needs. I had a very hard time finding a dress in the style I wanted for my destination wedding. Every other store I visited, either had the cheap satin beach-type dresses or the enormous cinderella dresses. I found at J Andrews, they had the right amount of choices in every style. I am 100% confident that without J Andrews bridal I would have never found my perfect wedding dress. I would highly recommend this place to anyone. Read less
Services Used: Dress & Attire, Jewelry
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Emily
Wedding:
12/30/2006
5.0/5.0
J Andrews Bridal was such a pleasure to work with down to the last detail. They carry every price point, and even when I checked around they offered the best prices. Jean made sure that the wedding dress shopping experience was as special as I had imagined. In fact, the Jim Hjelm dress from the cover of Brides magazine was the dress on display, and it was absolutely perfect. My wedding was everything I had dreamed of and more, largely due to the help of Jean and her entire staff. Thank you J Andrews Bridal for everything!!!
J Andrews Bridal was such a pleasure to work with down to the last detail. They carry every price point, and even when I Read more...
J Andrews Bridal was such a pleasure to work with down to the last detail. They carry every price point, and even when I checked around they offered the best prices. Jean made sure that the wedding dress shopping experience was as special as I had imagined. In fact, the Jim Hjelm dress from the cover of Brides magazine was the dress on display, and it was absolutely perfect. My wedding was everything I had dreamed of and more, largely due to the help of Jean and her entire staff. Thank you J Andrews Bridal for everything!!! Read less
Services Used: Dress & Attire
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Anne
Wedding:
6/18/2011
4.9/5.0
I had a great experience buying my dress at J. Andrews. I really appreciated the friendly, laid-back vibe. I was lucky enough to work with Sarah, the store manager. She understood exactly what I was looking for, and made some great suggestions of dresses that would work for my personality and body type. I ended up with a gorgeous Mikaella dress, and better yet, got a great deal at the trunk show they were having. Another consultant, Felicia, was very helpful when I came in to pick out my veil, shoes and accessories. She really helped me put the finishing touches on my look for the big day. I was also very happy with the quality and efficiency of my alterations. I would encourage any Atlanta-area brides to check out J. Andrews!
I had a great experience buying my dress at J. Andrews. I really appreciated the friendly, laid-back vibe. I was lucky Read more...
I had a great experience buying my dress at J. Andrews. I really appreciated the friendly, laid-back vibe. I was lucky enough to work with Sarah, the store manager. She understood exactly what I was looking for, and made some great suggestions of dresses that would work for my personality and body type. I ended up with a gorgeous Mikaella dress, and better yet, got a great deal at the trunk show they were having. Another consultant, Felicia, was very helpful when I came in to pick out my veil, shoes and accessories. She really helped me put the finishing touches on my look for the big day. I was also very happy with the quality and efficiency of my alterations. I would encourage any Atlanta-area brides to check out J. Andrews! Read less
Services Used: Dress & Attire
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Allyson
Wedding:
4/18/2009
4.9/5.0
The J. Andrews team was wonderful!
The J. Andrews team was wonderful!
The J. Andrews team was wonderful! Read less
Services Used: Dress & Attire
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BarbieNCSU
Wedding:
5/24/2008
4.9/5.0
Working with J Andrews was a very pleasant experience. I lived about 4 hours away from her salon and she is the only vendor that carried Eve of Milady that was anywhere close to me. The day that we went shopping in Atlanta she was scheduled to be our last stop and we got stuck in traffic. We had been to 20+ stores and were very dissapointed by the quality of the gowns. When I realized we might not be able to make it to her shop before closing I was devastated. My mom attempted to call her and she immediately remembered that I was coming from out of town and stayed open for us. When we got to her salon the dress in the window took my breathe away. I immediately picked out about 5 dresses to try on and hurried to get done as quickly as possible. The original Eve of Milady that my heart was set on she had sold the floor model about 5 days prior to my visit which made my decision very hard. Jean immediatley told me that she would get on the phone the following day and try to call the company to get a sample dress flown in - and she did. Two weeks later we went back and unfortunately I hated the dress on me, but as soon as I tried on the first dress that was in the window I knew it was definitely still the one for me. Through the entire 8 month process of getting the dress made and shipped to me they were wonderful. On the day that my dress arrived in the mail everything was perfect. I highly recommend using J Andrews and definitely recommend an Eve of Milady gown. Everything was spectacular!
Working with J Andrews was a very pleasant experience. I lived about 4 hours away from her salon and she is the only Read more...
Working with J Andrews was a very pleasant experience. I lived about 4 hours away from her salon and she is the only vendor that carried Eve of Milady that was anywhere close to me. The day that we went shopping in Atlanta she was scheduled to be our last stop and we got stuck in traffic. We had been to 20+ stores and were very dissapointed by the quality of the gowns. When I realized we might not be able to make it to her shop before closing I was devastated. My mom attempted to call her and she immediately remembered that I was coming from out of town and stayed open for us. When we got to her salon the dress in the window took my breathe away. I immediately picked out about 5 dresses to try on and hurried to get done as quickly as possible. The original Eve of Milady that my heart was set on she had sold the floor model about 5 days prior to my visit which made my decision very hard. Jean immediatley told me that she would get on the phone the following day and try to call the company to get a sample dress flown in - and she did. Two weeks later we went back and unfortunately I hated the dress on me, but as soon as I tried on the first dress that was in the window I knew it was definitely still the one for me. Through the entire 8 month process of getting the dress made and shipped to me they were wonderful. On the day that my dress arrived in the mail everything was perfect. I highly recommend using J Andrews and definitely recommend an Eve of Milady gown. Everything was spectacular! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
I got my ceremony shoes and garter set here. Overall I was happy with the products. I got the shoes at a discounted price and they were inexpensive to dye. The only issue I had with them was that it took WAY longer to receive my garter set than they said. Good thing I ordered it when I did (almost two months before the wedding day), because I got them just a few days before the wedding! I had to call them and even stop by the shop a few times to find out what was going on. Finally, they called me when they arrived. Everyone there was very nice, just wished they would have kept me more informed during the process so I didn't have to be the one calling and coming by every week to find out what was going on,
I got my ceremony shoes and garter set here. Overall I was happy with the products. I got the shoes at a discounted price Read more...
I got my ceremony shoes and garter set here. Overall I was happy with the products. I got the shoes at a discounted price and they were inexpensive to dye. The only issue I had with them was that it took WAY longer to receive my garter set than they said. Good thing I ordered it when I did (almost two months before the wedding day), because I got them just a few days before the wedding! I had to call them and even stop by the shop a few times to find out what was going on. Finally, they called me when they arrived. Everyone there was very nice, just wished they would have kept me more informed during the process so I didn't have to be the one calling and coming by every week to find out what was going on, Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
Great service. I only had two hiccups that weren't too serious. One of the women helping me lace my dress broke one of the loops on my bodice. When I went to pick it up it wasn't ready because the lady who took my appointment apparently didn't save it in the system. When I finally picked it up the loop hadn't been fixed so I had to wait for the seamstress to fix it before I left. Other than that, it's a very nice place.
Great service. I only had two hiccups that weren't too serious. One of the women helping me lace my dress broke one of the Read more...
Great service. I only had two hiccups that weren't too serious. One of the women helping me lace my dress broke one of the loops on my bodice. When I went to pick it up it wasn't ready because the lady who took my appointment apparently didn't save it in the system. When I finally picked it up the loop hadn't been fixed so I had to wait for the seamstress to fix it before I left. Other than that, it's a very nice place. Read less
Services Used: Dress & Attire
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Jamie
Wedding:
8/10/2013
4.8/5.0
I LOVED this store! Felicia was so helpful in getting me exactly what I loved. I got a beautiful dress from the designer I liked and got it under budget!! The veil took a little longer than I would have liked to come in, but here I am less than 3 weeks away from my big day and I have everything! I couldn't be happier!
I LOVED this store! Felicia was so helpful in getting me exactly what I loved. I got a beautiful dress from the designer I Read more...
I LOVED this store! Felicia was so helpful in getting me exactly what I loved. I got a beautiful dress from the designer I liked and got it under budget!! The veil took a little longer than I would have liked to come in, but here I am less than 3 weeks away from my big day and I have everything! I couldn't be happier! Read less
Services Used: Dress & Attire
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Meagan
Wedding:
9/8/2012
4.8/5.0
Great job on my dress, ladies! It ended up finally being beautiful with the final dress I picked! I had a hard time deciding on a dress and they stayed very patient with me and were very kind and professional. Sarah, the owner, was very courteous and helpful as well. The restocking fees are my only complaint because they charged me so much when I restocked anything but other than that the prices were reasonable for the dresses. Thanks again! My dress was the most beautiful dress I've ever seen and I had people wanting to know where it came from!
Great job on my dress, ladies! It ended up finally being beautiful with the final dress I picked! I had a hard time Read more...
Great job on my dress, ladies! It ended up finally being beautiful with the final dress I picked! I had a hard time deciding on a dress and they stayed very patient with me and were very kind and professional. Sarah, the owner, was very courteous and helpful as well. The restocking fees are my only complaint because they charged me so much when I restocked anything but other than that the prices were reasonable for the dresses. Thanks again! My dress was the most beautiful dress I've ever seen and I had people wanting to know where it came from! Read less
Services Used: Dress & Attire
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Marianna
Wedding:
8/25/2012
4.8/5.0
I had a great experience here. This was my third stop and proved to be my last. My advisor was very attentive and really listened to me and my nonverbal cues. I ended up with a fantastic dress that made me get those butterflies that tell you it is the right one. Make the trip to Peachtree City as it us well worth it!
I had a great experience here. This was my third stop and proved to be my last. My advisor was very attentive and really Read more...
I had a great experience here. This was my third stop and proved to be my last. My advisor was very attentive and really listened to me and my nonverbal cues. I ended up with a fantastic dress that made me get those butterflies that tell you it is the right one. Make the trip to Peachtree City as it us well worth it! Read less
Services Used: Dress & Attire
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Tippy
Wedding:
5/19/2012
4.8/5.0
My consultant was Felicia and she was great! They had the designer that I wanted and more than enough dresses for me to choose from. I would recommend not to go during prom season. I actually selected my wedding gown in December of 2011 but when I went back in March 2012 for my fitting the service I received was not the best and I had to really push for the seamstress there to alter my dress due to prom. Pam is the seamstress there and she is awesome. They kept my dress at the shop until the week of my wedding because I had no where to store it at home.
My consultant was Felicia and she was great! They had the designer that I wanted and more than enough dresses for me to Read more...
My consultant was Felicia and she was great! They had the designer that I wanted and more than enough dresses for me to choose from. I would recommend not to go during prom season. I actually selected my wedding gown in December of 2011 but when I went back in March 2012 for my fitting the service I received was not the best and I had to really push for the seamstress there to alter my dress due to prom. Pam is the seamstress there and she is awesome. They kept my dress at the shop until the week of my wedding because I had no where to store it at home. Read less
Services Used: Dress & Attire, Jewelry
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Stevie Rae
Wedding:
7/23/2011
4.8/5.0
Has a great selection of gorgeous dresses, and all reasonably priced! Sara Heath is a fabulous bridal consultant and really aims to please the bride. I had a few mishaps with my dress, but overall J. Andrew's resolved the issues quickly. Also got my bridesmaids dresses there, the salon had so many to choose from and my girls loved their dresses!
Has a great selection of gorgeous dresses, and all reasonably priced! Sara Heath is a fabulous bridal consultant and Read more...
Has a great selection of gorgeous dresses, and all reasonably priced! Sara Heath is a fabulous bridal consultant and really aims to please the bride. I had a few mishaps with my dress, but overall J. Andrew's resolved the issues quickly. Also got my bridesmaids dresses there, the salon had so many to choose from and my girls loved their dresses! Read less
Services Used: Dress & Attire
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Tracie and Drew
Wedding:
4/30/2011
4.8/5.0
I bought my wedding dress from J. Andrews bridal for my April wedding, and since I first walked into the store I have been amazed by how great they are to work with. On my first visit, Sarah pulled multiple dresses that exactly fit my style and was very patient with me while I tried them all on. My dress came in quickly and it was also easy to schedule a fitting appointment. The alterations done there were professional, timely and cost alot less than I expected. I loved working with J. Andrews and I would highly recommend them!
I bought my wedding dress from J. Andrews bridal for my April wedding, and since I first walked into the store I have been Read more...
I bought my wedding dress from J. Andrews bridal for my April wedding, and since I first walked into the store I have been amazed by how great they are to work with. On my first visit, Sarah pulled multiple dresses that exactly fit my style and was very patient with me while I tried them all on. My dress came in quickly and it was also easy to schedule a fitting appointment. The alterations done there were professional, timely and cost alot less than I expected. I loved working with J. Andrews and I would highly recommend them! Read less
Services Used: Dress & Attire
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julie
Wedding:
4/23/2011
4.8/5.0
J. Andrews was fantastic. We had a few little hiccups but they were quickly and easily fixed by an attentive staff and the day of the wedding everyone looked beautiful! I would recommend J. Andrew's to anyone!
J. Andrews was fantastic. We had a few little hiccups but they were quickly and easily fixed by an attentive staff and the Read more...
J. Andrews was fantastic. We had a few little hiccups but they were quickly and easily fixed by an attentive staff and the day of the wedding everyone looked beautiful! I would recommend J. Andrew's to anyone! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
4/5/2014
4.7/5.0
The bridal consultants really know what they are doing. They keep in mind your style AND price range and were able to help me find The Dress in about 30 minutes! My consultant was avaliable to answer any of my questions and was fair and professional about any concerns we had. I have gotten my dress from this venue, as well as 2 close friends and we all had a great experience!
The bridal consultants really know what they are doing. They keep in mind your style AND price range and were able to help Read more...
The bridal consultants really know what they are doing. They keep in mind your style AND price range and were able to help me find The Dress in about 30 minutes! My consultant was avaliable to answer any of my questions and was fair and professional about any concerns we had. I have gotten my dress from this venue, as well as 2 close friends and we all had a great experience! Read less
Services Used: Dress & Attire
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LaToya
Wedding:
11/10/2013
4.7/5.0
I loved working with the professional staff at J. Andrews. Each person was always courteous and attentive.
I loved working with the professional staff at J. Andrews. Each person was always courteous and attentive.
I loved working with the professional staff at J. Andrews. Each person was always courteous and attentive. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.7/5.0
My dress shopping experience was horrific before we found this place. We went everywhere in Atlanta and I mean everywhere! During a bridal show we ran into tJ Andrews. They were extremely pleasant so we gave them a shot.
During our appointment, our consultant was really nice and gave us 110 percent of her time. We even went a little over time (which I don’t think they do often because there were a lot of bridal appointments but you get your hour in the “big room”). At first I was freaked about some of the dress prices. 3,000 and up! But our consultant found great dresses within our price range and even gave us a great hint about non-circulated dresses. How they are cheaper, very beautiful and on sell. I loved the dress and I got it just in time.
Just make sure you stick with your appointment (please figure out traffic time, etc…) . They are VERY busy (not crazy busy and congested like David's but you know they are sticking to a tight schedule) and if you are too late you have to reschedule. Sometimes they don't have openings until months later! However, if you are on schedule they make time just for you! :)
My dress shopping experience was horrific before we found this place. We went everywhere in Atlanta and I mean everywhere! Read more...
My dress shopping experience was horrific before we found this place. We went everywhere in Atlanta and I mean everywhere! During a bridal show we ran into tJ Andrews. They were extremely pleasant so we gave them a shot.
During our appointment, our consultant was really nice and gave us 110 percent of her time. We even went a little over time (which I don’t think they do often because there were a lot of bridal appointments but you get your hour in the “big room”). At first I was freaked about some of the dress prices. 3,000 and up! But our consultant found great dresses within our price range and even gave us a great hint about non-circulated dresses. How they are cheaper, very beautiful and on sell. I loved the dress and I got it just in time.
Just make sure you stick with your appointment (please figure out traffic time, etc…) . They are VERY busy (not crazy busy and congested like David's but you know they are sticking to a tight schedule) and if you are too late you have to reschedule. Sometimes they don't have openings until months later! However, if you are on schedule they make time just for you! :) Read less
Services Used: Dress & Attire
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Dmb021285
Wedding:
5/27/2012
4.7/5.0
I loved J. Andrews! My bridesmaids had the best time, and my consultant was very helpful and professional. She made everyone feel great, unlike other places that we went to! I would recommend this place to anyone!
I loved J. Andrews! My bridesmaids had the best time, and my consultant was very helpful and professional. She made Read more...
I loved J. Andrews! My bridesmaids had the best time, and my consultant was very helpful and professional. She made everyone feel great, unlike other places that we went to! I would recommend this place to anyone! Read less
Services Used: Dress & Attire
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Divasparkle
Wedding:
6/11/2011
4.7/5.0
I chose a reception dress from J.Andrews and the staff here was great. I came in several times as I debated over an actual ceremony dressed and they were always helpful and delighted to service me.
I chose a reception dress from J.Andrews and the staff here was great. I came in several times as I debated over an actual Read more...
I chose a reception dress from J.Andrews and the staff here was great. I came in several times as I debated over an actual ceremony dressed and they were always helpful and delighted to service me. Read less
Services Used: Dress & Attire
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ellebow
Wedding:
3/1/2008
4.7/5.0
J. Andrews Bridal was a great place to find a wedding dress! The attendants were very helpful in finding the perfect dress for me!
J. Andrews Bridal was a great place to find a wedding dress! The attendants were very helpful in finding the perfect dress Read more...
J. Andrews Bridal was a great place to find a wedding dress! The attendants were very helpful in finding the perfect dress for me! Read less
Services Used: Dress & Attire
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Maria
Wedding:
7/9/2011
4.5/5.0
I found my perfect dress in one day and in only about 2 hours. A quaint little shop in Peachtree City, Ga with an accomodating staff. I have no complaints. Everything was done in a timely manner, the fitting was done correctly (fit like a glove) and I felt beautiful in my choice.
I found my perfect dress in one day and in only about 2 hours. A quaint little shop in Peachtree City, Ga with an Read more...
I found my perfect dress in one day and in only about 2 hours. A quaint little shop in Peachtree City, Ga with an accomodating staff. I have no complaints. Everything was done in a timely manner, the fitting was done correctly (fit like a glove) and I felt beautiful in my choice. Read less
Services Used: Dress & Attire
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Tori
Wedding:
1/4/2014
4.4/5.0
Great service! Everyone seems like they truly care that you have the best experience possible and don't make you feel like you are rushed. I have been working with them all the way from Texas, and they have taken care of everything and have made it a very stress-free experience.
Great service! Everyone seems like they truly care that you have the best experience possible and don't make you feel like Read more...
Great service! Everyone seems like they truly care that you have the best experience possible and don't make you feel like you are rushed. I have been working with them all the way from Texas, and they have taken care of everything and have made it a very stress-free experience. Read less
Services Used: Dress & Attire
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Carol
Wedding:
6/16/2012
4.4/5.0
This is MY second daughter's wedding dress that was purchased at J Andrews Bridal. The selection is amazing and the price quite reasonable. The bridesmaid dressed were ordered incorrectly, and after trying to blame the bride, Sarah (the manager) IMMEDIATELY rectified the problem. They ordered a new dress, and it arrived 5 days prior to the wedding. They immediately did the needed alterations, and finally did waive the charges for the alterations. This is a beautiful shop and a great place to purchase, but I do recommend you have an appointment, or they seem to rush you. ALl in all, a GREAT, positive experience. They did turn a bad situation good!
This is MY second daughter's wedding dress that was purchased at J Andrews Bridal. The selection is amazing and the price Read more...
This is MY second daughter's wedding dress that was purchased at J Andrews Bridal. The selection is amazing and the price quite reasonable. The bridesmaid dressed were ordered incorrectly, and after trying to blame the bride, Sarah (the manager) IMMEDIATELY rectified the problem. They ordered a new dress, and it arrived 5 days prior to the wedding. They immediately did the needed alterations, and finally did waive the charges for the alterations. This is a beautiful shop and a great place to purchase, but I do recommend you have an appointment, or they seem to rush you. ALl in all, a GREAT, positive experience. They did turn a bad situation good! Read less
Services Used: Dress & Attire
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Kimberlie
Wedding:
12/7/2013
4.3/5.0
Although I think my dress is a little too expensive, I am very happy with the experience that I have had @ J. Andrews Bridal. The staff is accommodating and VERY pleasant! I wish that they would have given me a discount on my mother's gown and by flower girls' dresses. Nevertheless, I enjoyed my experience, and I would recommend them to anyone!
Although I think my dress is a little too expensive, I am very happy with the experience that I have had @ J. Andrews Read more...
Although I think my dress is a little too expensive, I am very happy with the experience that I have had @ J. Andrews Bridal. The staff is accommodating and VERY pleasant! I wish that they would have given me a discount on my mother's gown and by flower girls' dresses. Nevertheless, I enjoyed my experience, and I would recommend them to anyone! Read less
Services Used: Dress & Attire
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natalieb
Wedding:
1/3/2009
4.2/5.0
J.Andrew's is definitely the place to go in Peachtree City. My mom, sister, and I stopped by on a whim and even without an appointment the staff made us feel right at home and were extremely helpful. I loved the selection they had, especially with the bridesmaids dresses. They were slightly more expensive than some other chain stores I looked at but it was certainly worth it for their excellent customer service. After my visit they followed up via phone and email and every staff member I came in contact with was incredibly professional and helpful.
J.Andrew's is definitely the place to go in Peachtree City. My mom, sister, and I stopped by on a whim and even without an Read more...
J.Andrew's is definitely the place to go in Peachtree City. My mom, sister, and I stopped by on a whim and even without an appointment the staff made us feel right at home and were extremely helpful. I loved the selection they had, especially with the bridesmaids dresses. They were slightly more expensive than some other chain stores I looked at but it was certainly worth it for their excellent customer service. After my visit they followed up via phone and email and every staff member I came in contact with was incredibly professional and helpful. Read less
Services Used: Dress & Attire
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Rose
Wedding:
6/21/2014
4.1/5.0
I got so many compliments on my wedding dress. I absolutely was in complete love with my dress as well. To me my dress was one of a kind!!!!!!!!!
I got so many compliments on my wedding dress. I absolutely was in complete love with my dress as well. To me my dress was Read more...
I got so many compliments on my wedding dress. I absolutely was in complete love with my dress as well. To me my dress was one of a kind!!!!!!!!! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
4/27/2013
4.0/5.0
I found a wonderful simple gown at J Andrews for a very reasonable price that could be tailored in store to make a custom dress. The tailor was very good and incredibly reasonable. The only problem I had was the store manager ordering me a size 0 gown (which I did not question nearly enough) when I really needed a 4. When the dress came in she tried to have me squeeze into it but thankfully my MOH was NOT having that. When we looked at my measurements it turned out she had ordered based on my bust measurements even though my hip measurement did not fit the 0. Ugh. After some very forceful conversation she agreed to order me a new gown at no cost.
The remainder of my fittings were easy and quick though and I cant say enough about the tailor!
I found a wonderful simple gown at J Andrews for a very reasonable price that could be tailored in store to make a custom Read more...
I found a wonderful simple gown at J Andrews for a very reasonable price that could be tailored in store to make a custom dress. The tailor was very good and incredibly reasonable. The only problem I had was the store manager ordering me a size 0 gown (which I did not question nearly enough) when I really needed a 4. When the dress came in she tried to have me squeeze into it but thankfully my MOH was NOT having that. When we looked at my measurements it turned out she had ordered based on my bust measurements even though my hip measurement did not fit the 0. Ugh. After some very forceful conversation she agreed to order me a new gown at no cost.
The remainder of my fittings were easy and quick though and I cant say enough about the tailor! Read less
Services Used: Dress & Attire
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Linds
Wedding:
5/31/2008
4.0/5.0
Jean will work hard to make sure your day is perfect!
Jean will work hard to make sure your day is perfect!
Jean will work hard to make sure your day is perfect! Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
10/6/2007
3.8/5.0
A wonderful selection of beautiful gowns and bridesmaid dresses. My first appointment was wonderful, and I picked out my gown that day. The staff is so friendly and helpful. The seamstress is amazing, and my dress fit perfectly and looked great on my big day. It's a 2.5 hour drive from where I live, but so worth it!
A wonderful selection of beautiful gowns and bridesmaid dresses. My first appointment was wonderful, and I picked out my Read more...
A wonderful selection of beautiful gowns and bridesmaid dresses. My first appointment was wonderful, and I picked out my gown that day. The staff is so friendly and helpful. The seamstress is amazing, and my dress fit perfectly and looked great on my big day. It's a 2.5 hour drive from where I live, but so worth it! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
6/9/2007
3.3/5.0
I ran into some issues here. Nothing major just had to have my SisterNLaws mom alter almost all of our dress 2 night before the wedding. Most of my bridesmaids we sized wrong.. including myself the bride and a week before the wedding one of the bridesmaids dress was shipped off accidently. Luckily when she came into town it was waiting on her. They have alot of great choices here though.
I ran into some issues here. Nothing major just had to have my SisterNLaws mom alter almost all of our dress 2 night Read more...
I ran into some issues here. Nothing major just had to have my SisterNLaws mom alter almost all of our dress 2 night before the wedding. Most of my bridesmaids we sized wrong.. including myself the bride and a week before the wedding one of the bridesmaids dress was shipped off accidently. Luckily when she came into town it was waiting on her. They have alot of great choices here though. Read less
Services Used: Dress & Attire
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Claire
Wedding:
4/25/2009
2.8/5.0
felt that after i purchased i was treated differently.

sarah, jean and alternations are wonderful, however other staff was clueless.

great selection of gowns.
felt that after i purchased i was treated differently.

sarah, jean and alternations are wonderful, however other Read more...
felt that after i purchased i was treated differently.

sarah, jean and alternations are wonderful, however other staff was clueless.

great selection of gowns. Read less
Services Used: Dress & Attire
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Meg
Wedding:
9/10/2005
2.6/5.0
They hire free lance seamstresses and the one they used for my dress alterations took off and left us with no information. It was literally two days before my wedding when we got me dress back. We were going to have to get the police to go get it when she decided to let us have it. J Andrews was going to give me a different dress so that was nice of them, but it took me months of searching to find the right dress. The day of my wedding when I put the dress on we realized that she didn't even hem it. I almost tripped on it so we had to lift up the first layer and cut it with scissors right before the ceremony. What else was I to do? I was devestated. On top of all of that the lady billed us.
They hire free lance seamstresses and the one they used for my dress alterations took off and left us with no information. Read more...
They hire free lance seamstresses and the one they used for my dress alterations took off and left us with no information. It was literally two days before my wedding when we got me dress back. We were going to have to get the police to go get it when she decided to let us have it. J Andrews was going to give me a different dress so that was nice of them, but it took me months of searching to find the right dress. The day of my wedding when I put the dress on we realized that she didn't even hem it. I almost tripped on it so we had to lift up the first layer and cut it with scissors right before the ceremony. What else was I to do? I was devestated. On top of all of that the lady billed us. Read less
Services Used: Dress & Attire
J. Andrew's Bridal responded with the following comments:

We regret the unfortunate circumstances that took place at this time regarding Meg's Dress. The freelance seamstress she reviewed has not been with us for a few years now, she was replaced by a wonderful and very talented bridal seamstress. We did make every effort to accommodate the situation including offering a refund.
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Anonymous
Wedding:
1+ year ago
2.1/5.0
I was impressed with the service while in the store. The follow-up and getting the dress has been a nightmare.
I was impressed with the service while in the store. The follow-up and getting the dress has been a nightmare.
I was impressed with the service while in the store. The follow-up and getting the dress has been a nightmare. Read less
Services Used: Dress & Attire
J. Andrew's Bridal responded with the following comments:

We sincerely regret that our customer has had a negative experience with our follow up and the delivery of her dress. This particular order did arrive a few days behind the designers original delivery schedule. With any special order item there is chance the shipment is slightly delayed from the designers due to circumstances beyond our control (Customs, etc.). We had been in contact to update the customer of the delivery date and we did make special arrangements with our seamstress to perform alterations in a timely manner. This customers dress was received and her alterations have already been performed. Our goal is for our customers to have a pleasant and stress-free experience with us. We have updated all employees of our followup procedure so that every customer is notified of any changes to the delivery schedule
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Jessica
Wedding:
11/11/2011
1.9/5.0
Let me start by saying, I would not recommend this place to my worst enemy. No girl deserves to go through what I and apparently other brides have gone through. I picked my wedding dress out from a trunk show in September 2010, while I didn't have any issues with that aspect, my dress was gorgeous, it was everything that transpired after that point. Please keep in mind their wedding dresses are gorgeous and they will take care of the bride on that end, but it seems that once that is through and you purchase the dress all their customer service skills go out the window. I took a few of my bridesmaids shopping in late Fall 2010, I got an idea of what the girls liked and then went home and let the rest of my girls try on dresses and then we made the final decision. When I made the initial appointment for bridesmaid dress shopping I made it with Sarah because of course she was soo helpful when I picked out my gown, but after sifting through the racks of dresses and selecting a few, I was then pawned off on another lady, and we were sent to their smallest fitting room where we tried them on. While I didn't make a decision that day on exactly what dresses I came back in 2-3 months later and this is where things started to get a little chaotic. So I come back in February to make the final bridesmaid dress decision, I scheduled an appointment. We arrive the girls are trying on their dresses, and the rooms are super crowded because of prom season coming up so their was a constant fight for the mirror. I selected two different necklines, but ultimately the same dress. I was set up with a Bridesmaid Profile Online (big joke) and told that the dress orders needed to be place by June 1st to not incurr rush fees. After getting that out of the way I had to order my veil, upon going to place the order the bridal store was confused if I had a balance or if they owed me money which was really confusing considering my mom paid for my dress in full back in September. So I walked out of the store without placing the veil order and a little on edge beacuse my dress and the decorative belt was still there. I got a call less than 30 minutes later saying they had it taken care of, still never understanding what had happened. So the bridesmaid dress orderes were supposed to be placed by June 1, 2011. I sent my girls reminders and texts, my mom called the girls, and my mom even spoke with the Store Manager and said whatever you do, do not hold the dresses up because of a girl that hasn't placed her order. I was ordering black dresses dye lot was not that big of a worry. So we hit June 1st, I knew that 4 of the 6 girls for sure had placed their order. One girl was having issues with the online site and the other girl was possibly to order a dress else where. I assumed that on June 1st that meant the 4 girls who had placed and paid for their dresses that their order was sent that day. But it was not I received a e-mail 2 weeks later saying that one of the girls (who I knew had placed their order) they were still waiting on her order. Come to find out her order had been sent to their spam folder, yes a dress order sent to their spam folder, so of course now I am worried because I know her dress wasn't ordered on June 1st the deadline, the other girl who had not placed her order was also having issues so I stated lets not worry about her, she will order hers from a store close to her. So June goes by and July rolls around and the dress orders were not placed until July 7thish, a mere month and a half after the original deadline. By this point I am panicked, but was reassured they would be here on time. So a couple weeks go by and I sent a follow up e-mail to find out delivery date, keep in mind my wedding is November 11th, the estimated delivery date is October 28th and I have bridesmaids out of state who will have to have their dresses shipped to them and altered and pray there are no issues with the dress beyond that. So at this point I am livid, my mom is livid especially after her previous conversation with the Store Manager about not holding the order for any girl. So from this point until September 2011 my mom is trying relentlessly to get the store to expedite the dresses, do something to help ensure the girls out of state will get their dresses in time to have them altered. Well needless to say there was never any committment from the Store Manager there, so in Septemeber when I had my first dress fitting my mom was in town, and was told the Store Manager would be there as well, but she wasn't, she would be in the next day. So we go in the following day and tried to get the Store Manager to committ to something for letting this slip through her fingers and leaving my bridesmaids in a bind, when we left we were told the owner would be in contact with us. So we left the store, and not even 2 hours later we had an e-mail from the Store Manager recanting every e-mail, needless to say my mother and I kept all e-mails as well. That next week we didn't have any e-mails or phone calls from the owner so my mom had to follow up, needless to say the conversation with the owner did nothing for us. So lets move to the arrival of the dresses,the first two dresses arrive October 18ish, they are one neckline, no glaring issues from what we can see, they send one to a girl out of state. She gets it and is confused on the dress size, she looked at a size chart and was a size 2, but thought she was ordering a size 4 to be safe, when the dress arrived, it was a size 10 the dress had to be brought in over 4inches, but length was ok. The second dress was fine as well, just needed minor adjustments. The remainder of the dresses were supposed to arrive on October 21st, but they were held in customs. When they finally arrive the following week, two were sent out of state and the other girl came and picked hers up. I went over on a Friday to see the dress on her, she is a fairly tall girl. We lift up the plastic and I can tell right then and there, there was no way that dress was going to be long enough, it looked tea length on the hanger. When she put the dress on the dress came to her ankles,it was supposed to be floor length and had a slight train. I was livid, and I called the store and left a message, also my shortest bridesmaid of 5'5 also had a dress that was too short which baffled me. I was called back immediately the following day. I gave the Store Manger the two options I could see to fix the issues, but then she tells me there is a third they can order fabric is the correct color from the vendor pretty fast and they can cut and make two skirts pretty fast and attach them to the bodist (how can you order fabric really fast, but you can get dresses expedited). Keep in mind one girl is local and the other girl is in Illinois. So they send a UPS label and the girl from out of State sends her dress back. This all happens less than two weeks before the wedding.The week before the wedding I go for my final fitting, my dress perfect. We learn the out of state dress hasn't arrived, so we decide to not haven't sent back to Illinois in fear something else might happen and it would get lost. The seamstress who is amazing, offers to stay there late Thursday to wait for this bridesmaid to come in so that she can be properly fitted, as well as finish the skirt on the dress. This was not her fault and she went out of her way, and I could not thank her enough, but the Store Manager at the Bridal Store did nothing for these girls. These girls were ran through the loop on their dresses, that they had paid good money for, and all I heard was "things like this happen all the time and they work out." The Store Manager did try to reach out on my privately on Facebook, but the damage was done, I dealt with issues and stress from this store long enough, it made me hate the whole wedding planning process. I would highly recommend people really reconsider before going to this place, while I would let the seamstress help me, I cannot say the same for anyone else. I know this story is long and I know they are going to send a rebuttal about this, and try to refute everything said, but they can't hide the fact that there were many complications along the way with my bridesmaid dresses.Customer service was not present, we were read a bunch of generic lines,in hopes they would cover up the glaring issue.
Let me start by saying, I would not recommend this place to my worst enemy. No girl deserves to go through what I and Read more...
Let me start by saying, I would not recommend this place to my worst enemy. No girl deserves to go through what I and apparently other brides have gone through. I picked my wedding dress out from a trunk show in September 2010, while I didn't have any issues with that aspect, my dress was gorgeous, it was everything that transpired after that point. Please keep in mind their wedding dresses are gorgeous and they will take care of the bride on that end, but it seems that once that is through and you purchase the dress all their customer service skills go out the window. I took a few of my bridesmaids shopping in late Fall 2010, I got an idea of what the girls liked and then went home and let the rest of my girls try on dresses and then we made the final decision. When I made the initial appointment for bridesmaid dress shopping I made it with Sarah because of course she was soo helpful when I picked out my gown, but after sifting through the racks of dresses and selecting a few, I was then pawned off on another lady, and we were sent to their smallest fitting room where we tried them on. While I didn't make a decision that day on exactly what dresses I came back in 2-3 months later and this is where things started to get a little chaotic. So I come back in February to make the final bridesmaid dress decision, I scheduled an appointment. We arrive the girls are trying on their dresses, and the rooms are super crowded because of prom season coming up so their was a constant fight for the mirror. I selected two different necklines, but ultimately the same dress. I was set up with a Bridesmaid Profile Online (big joke) and told that the dress orders needed to be place by June 1st to not incurr rush fees. After getting that out of the way I had to order my veil, upon going to place the order the bridal store was confused if I had a balance or if they owed me money which was really confusing considering my mom paid for my dress in full back in September. So I walked out of the store without placing the veil order and a little on edge beacuse my dress and the decorative belt was still there. I got a call less than 30 minutes later saying they had it taken care of, still never understanding what had happened. So the bridesmaid dress orderes were supposed to be placed by June 1, 2011. I sent my girls reminders and texts, my mom called the girls, and my mom even spoke with the Store Manager and said whatever you do, do not hold the dresses up because of a girl that hasn't placed her order. I was ordering black dresses dye lot was not that big of a worry. So we hit June 1st, I knew that 4 of the 6 girls for sure had placed their order. One girl was having issues with the online site and the other girl was possibly to order a dress else where. I assumed that on June 1st that meant the 4 girls who had placed and paid for their dresses that their order was sent that day. But it was not I received a e-mail 2 weeks later saying that one of the girls (who I knew had placed their order) they were still waiting on her order. Come to find out her order had been sent to their spam folder, yes a dress order sent to their spam folder, so of course now I am worried because I know her dress wasn't ordered on June 1st the deadline, the other girl who had not placed her order was also having issues so I stated lets not worry about her, she will order hers from a store close to her. So June goes by and July rolls around and the dress orders were not placed until July 7thish, a mere month and a half after the original deadline. By this point I am panicked, but was reassured they would be here on time. So a couple weeks go by and I sent a follow up e-mail to find out delivery date, keep in mind my wedding is November 11th, the estimated delivery date is October 28th and I have bridesmaids out of state who will have to have their dresses shipped to them and altered and pray there are no issues with the dress beyond that. So at this point I am livid, my mom is livid especially after her previous conversation with the Store Manager about not holding the order for any girl. So from this point until September 2011 my mom is trying relentlessly to get the store to expedite the dresses, do something to help ensure the girls out of state will get their dresses in time to have them altered. Well needless to say there was never any committment from the Store Manager there, so in Septemeber when I had my first dress fitting my mom was in town, and was told the Store Manager would be there as well, but she wasn't, she would be in the next day. So we go in the following day and tried to get the Store Manager to committ to something for letting this slip through her fingers and leaving my bridesmaids in a bind, when we left we were told the owner would be in contact with us. So we left the store, and not even 2 hours later we had an e-mail from the Store Manager recanting every e-mail, needless to say my mother and I kept all e-mails as well. That next week we didn't have any e-mails or phone calls from the owner so my mom had to follow up, needless to say the conversation with the owner did nothing for us. So lets move to the arrival of the dresses,the first two dresses arrive October 18ish, they are one neckline, no glaring issues from what we can see, they send one to a girl out of state. She gets it and is confused on the dress size, she looked at a size chart and was a size 2, but thought she was ordering a size 4 to be safe, when the dress arrived, it was a size 10 the dress had to be brought in over 4inches, but length was ok. The second dress was fine as well, just needed minor adjustments. The remainder of the dresses were supposed to arrive on October 21st, but they were held in customs. When they finally arrive the following week, two were sent out of state and the other girl came and picked hers up. I went over on a Friday to see the dress on her, she is a fairly tall girl. We lift up the plastic and I can tell right then and there, there was no way that dress was going to be long enough, it looked tea length on the hanger. When she put the dress on the dress came to her ankles,it was supposed to be floor length and had a slight train. I was livid, and I called the store and left a message, also my shortest bridesmaid of 5'5 also had a dress that was too short which baffled me. I was called back immediately the following day. I gave the Store Manger the two options I could see to fix the issues, but then she tells me there is a third they can order fabric is the correct color from the vendor pretty fast and they can cut and make two skirts pretty fast and attach them to the bodist (how can you order fabric really fast, but you can get dresses expedited). Keep in mind one girl is local and the other girl is in Illinois. So they send a UPS label and the girl from out of State sends her dress back. This all happens less than two weeks before the wedding.The week before the wedding I go for my final fitting, my dress perfect. We learn the out of state dress hasn't arrived, so we decide to not haven't sent back to Illinois in fear something else might happen and it would get lost. The seamstress who is amazing, offers to stay there late Thursday to wait for this bridesmaid to come in so that she can be properly fitted, as well as finish the skirt on the dress. This was not her fault and she went out of her way, and I could not thank her enough, but the Store Manager at the Bridal Store did nothing for these girls. These girls were ran through the loop on their dresses, that they had paid good money for, and all I heard was "things like this happen all the time and they work out." The Store Manager did try to reach out on my privately on Facebook, but the damage was done, I dealt with issues and stress from this store long enough, it made me hate the whole wedding planning process. I would highly recommend people really reconsider before going to this place, while I would let the seamstress help me, I cannot say the same for anyone else. I know this story is long and I know they are going to send a rebuttal about this, and try to refute everything said, but they can't hide the fact that there were many complications along the way with my bridesmaid dresses.Customer service was not present, we were read a bunch of generic lines,in hopes they would cover up the glaring issue. Read less
Services Used: Dress & Attire
J. Andrew's Bridal responded with the following comments:

Our team is glad to know that on her wedding day our Bride looked
beautiful in her dress and that it fit her perfectly, and two bridesmaids
dresses were made right after a designer error. It is always our goal
get each of our Brides and their attendants down the aisle
looking beautiful. We acknowledge this reviewer had a difficult experience due to her bridesmaids dress order.

At J. Andrew's we always stress the importance of having the bridesmaids order on or before the order by date requested by us to ensure the dresses arrive with more adequate time and that last minute alterations and rush charges can be avoided. It was very unfortunate that the designers made an error in the length of two bridesmaids dresses, it was a complication that was very rare, yet we addressed it quickly and made all the accommodations necessary including staying open late, arriving early and having shipments sent overnight.

When working with a bridal salon it is important to know you are choosing to work with a team of professionals that will do whatever it takes to correct any errors that may occur. J.Andrew's Bridal is well known for our very accommodating staff and our exceptional customer service. We strive for 100% satisfaction and when we fail to meet that goal, we appreciate the opportunity to learn and grow from every unique situation. We wish our Bride all the best.

Sincerely,
The J.Andrew's Bridal Team
Bg5
AshleyGross1011
Wedding:
10/1/2011
1.8/5.0
I bought my dress and bridesmaid dresses at J. Andrew's Bridal. I felt like once I purchased my dress that my priority level in their eyes dropped drastically. The disorganization of having my bridesmaids call and order their dresses was unacceptable- when they called and said they were part of our wedding the people at the dress boutique had no clue what was going on (even though I though we had worked out all of those details). When it came time to try on my dress for the first time, it was as if my dress had sat in a box until that very morning. They did not steam it so you coudl get an accurate view of where the dress falls for lenght calculations. I must say that my alternation's lady at the salon did an excellent job, however there were some issues with payment for materials that I thought were included in the price of the dress when I oringally ordered it. The shop has a huge selection and lot's of people working, I just felt like once the sale was made, customer service went out the window.
I bought my dress and bridesmaid dresses at J. Andrew's Bridal. I felt like once I purchased my dress that my priority Read more...
I bought my dress and bridesmaid dresses at J. Andrew's Bridal. I felt like once I purchased my dress that my priority level in their eyes dropped drastically. The disorganization of having my bridesmaids call and order their dresses was unacceptable- when they called and said they were part of our wedding the people at the dress boutique had no clue what was going on (even though I though we had worked out all of those details). When it came time to try on my dress for the first time, it was as if my dress had sat in a box until that very morning. They did not steam it so you coudl get an accurate view of where the dress falls for lenght calculations. I must say that my alternation's lady at the salon did an excellent job, however there were some issues with payment for materials that I thought were included in the price of the dress when I oringally ordered it. The shop has a huge selection and lot's of people working, I just felt like once the sale was made, customer service went out the window. Read less
Services Used: Dress & Attire, Jewelry
J. Andrew's Bridal responded with the following comments:

At J.Andrew's Bridal it is always our mission to provide our Brides and their bridal party with excellent customer service. We have built our reputation providing a high level of service from the day the bride chooses her gown to final-pick up, which is evident in the other reviews of our salon. Our bridesmaids department has a detailed system in place designed to place each order efficiently. Once a bride selects her choice of dress we provide a letter in the form of an email to the bride that gives all the ordering instructions to her bridal party. They are encouraged to place their order online by visiting our website and clicking on the bridesmaids order form that is designed to make the ordering process easy for everyone. Once the order is complete we provide the Bride with a summary of the order for her to review and approve. We have a very organized and efficient process that our team works with on a daily basis.
It is important for our Brides to note that your bridal gown will be pressed by our professional steamer after all alterations are done.The gown is pressed when it no longer is being handled so that there is not opportunity to wrinkle the gown after pressing. It is not recommended to press the gown prior to alterations and again afterwards due to the delicate nature of the fabric we do not want to overexpose it to the steaming process. Our seamstresses are happy to customize any bridal gown for our brides, however we cannot include fabric or materials as these items do have an extra charge.
Sincerely,
The J.Andrew's Bridal team
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Audrey
Wedding:
8/27/2011
1.5/5.0
I will start my review by first saying the good and then finishing with the numerous bads! The good: they have a wonderful selection of dresses, absolutely beautiful! I found my wedding dress and my bridesmaids dresses from this store and everything came in perfect sizes (I didn’t even need to alter my dress except for the bustle which was very reasonably priced to do) and color but not without some hassle. Now if all you want is a pretty wedding dress, this is the place for you, but given that I was planning my wedding from afar and all my bridesmaids were in different states as well, I really had hoped for a little peace of mind which did not come with this place…

J.Andrews Bridal added quite a bit of stress to my wedding planning, which I should’ve known would happen from their poor customer service skills. I went looking for gowns with one of my bridesmaids and was pleased to find “The Dress”, I told the sales woman that I really did like it but I of course wanted my mother to come in with me to see it before I made such a big decision/purchase given that she was footing the bill…at that point the awkwardness began, the saleswoman tried to pressure me into buying it right then and there and then she tried to get me to have my mom come that evening; even my bridesmaid told me she felt weird standing there as I felt the need to go into details about my mother’s work schedule and how it is important for her to see my dress just so the saleswoman would let me leave the store. It was very unprofessional and actually made me want to find the same dress at another bridal shop, which would’ve probably been possible, but given my time constraints of being in the Atlanta area for only a long weekend I knew that wasn’t possible – so I stood my ground and told her my mother and I would come back 2 days later as I had originally planned. I wish I had followed my instincts, because the stress had just begun.

After you purchase your dress be prepared to be promptly (within 2 days) “friended” on Facebook. I was fine with this until I noticed that they do this in hopes of later tagging themselves in your professional wedding pictures to use as advertisement for their shop – which seriously, I wouldn’t have minded until I was even more disappointed with their services and made sure to “unfriend” them so that they got no extra business solely based on the beauty of my dress.

My bridesmaids and I had sooo many issues with this shop that I cannot even list them all. Most of the issues stemmed from the fact that nobody knows what the heck is going on, I highly doubt they write anything down since each time I spoke to them I was told different things. They have a bridesmaid website that is supposed to keep up with all the orders and communications regarding their dress, which sounded perfect given our distances but really ended up being a hassle. Once all the orders were placed, and confirmation emails given I received a call from a sales rep call weeks later to tell me that one of my bridesmaids didn’t order her dress and that we would need to pay extra for late orders (I was told that “sometimes the website is wrong”..um, good to know!) I would receive emails stating that dresses were shipped then phone calls a week later saying something different then in store yet another different message…all these things make for a stressed out bride and that was not what anyone needs while planning a wedding.

I also bought a veil that I quickly noticed wasn’t what I wanted and made sure to cancel the order according to their policy on the back of the receipt only to receive calls a month later telling me that my veil had arrived, and having to explain that I had cancelled it…then, after realizing that I hadn’t ever been refunded I was told that they kept the $300 as a credit for my bustle work that I was told would be $100. :/ Although the credit wasn’t discussed when we requested that the bustle to be done, I am certain that the date of completion WAS set, only to arrive the week before my wedding to pick up my gown (as planned) and be told that the bustle wasn’t ready and to come back 3 days later [insert panic]. The sales rep did not even apologize for not being done on time and blamed it on us for coming without an appointment…to add injury to harm, I once again had to spend time explaining that I cancelled my veil order because they claimed that I didn’t cancel it in time … In the end, I had a beautiful dress and bridal party, but the grey hairs I got dealing with this boutique earn them nothing more than 1.5 stars.
I will start my review by first saying the good and then finishing with the numerous bads! The good: they have a wonderful Read more...
I will start my review by first saying the good and then finishing with the numerous bads! The good: they have a wonderful selection of dresses, absolutely beautiful! I found my wedding dress and my bridesmaids dresses from this store and everything came in perfect sizes (I didn’t even need to alter my dress except for the bustle which was very reasonably priced to do) and color but not without some hassle. Now if all you want is a pretty wedding dress, this is the place for you, but given that I was planning my wedding from afar and all my bridesmaids were in different states as well, I really had hoped for a little peace of mind which did not come with this place…

J.Andrews Bridal added quite a bit of stress to my wedding planning, which I should’ve known would happen from their poor customer service skills. I went looking for gowns with one of my bridesmaids and was pleased to find “The Dress”, I told the sales woman that I really did like it but I of course wanted my mother to come in with me to see it before I made such a big decision/purchase given that she was footing the bill…at that point the awkwardness began, the saleswoman tried to pressure me into buying it right then and there and then she tried to get me to have my mom come that evening; even my bridesmaid told me she felt weird standing there as I felt the need to go into details about my mother’s work schedule and how it is important for her to see my dress just so the saleswoman would let me leave the store. It was very unprofessional and actually made me want to find the same dress at another bridal shop, which would’ve probably been possible, but given my time constraints of being in the Atlanta area for only a long weekend I knew that wasn’t possible – so I stood my ground and told her my mother and I would come back 2 days later as I had originally planned. I wish I had followed my instincts, because the stress had just begun.

After you purchase your dress be prepared to be promptly (within 2 days) “friended” on Facebook. I was fine with this until I noticed that they do this in hopes of later tagging themselves in your professional wedding pictures to use as advertisement for their shop – which seriously, I wouldn’t have minded until I was even more disappointed with their services and made sure to “unfriend” them so that they got no extra business solely based on the beauty of my dress.

My bridesmaids and I had sooo many issues with this shop that I cannot even list them all. Most of the issues stemmed from the fact that nobody knows what the heck is going on, I highly doubt they write anything down since each time I spoke to them I was told different things. They have a bridesmaid website that is supposed to keep up with all the orders and communications regarding their dress, which sounded perfect given our distances but really ended up being a hassle. Once all the orders were placed, and confirmation emails given I received a call from a sales rep call weeks later to tell me that one of my bridesmaids didn’t order her dress and that we would need to pay extra for late orders (I was told that “sometimes the website is wrong”..um, good to know!) I would receive emails stating that dresses were shipped then phone calls a week later saying something different then in store yet another different message…all these things make for a stressed out bride and that was not what anyone needs while planning a wedding.

I also bought a veil that I quickly noticed wasn’t what I wanted and made sure to cancel the order according to their policy on the back of the receipt only to receive calls a month later telling me that my veil had arrived, and having to explain that I had cancelled it…then, after realizing that I hadn’t ever been refunded I was told that they kept the $300 as a credit for my bustle work that I was told would be $100. :/ Although the credit wasn’t discussed when we requested that the bustle to be done, I am certain that the date of completion WAS set, only to arrive the week before my wedding to pick up my gown (as planned) and be told that the bustle wasn’t ready and to come back 3 days later [insert panic]. The sales rep did not even apologize for not being done on time and blamed it on us for coming without an appointment…to add injury to harm, I once again had to spend time explaining that I cancelled my veil order because they claimed that I didn’t cancel it in time … In the end, I had a beautiful dress and bridal party, but the grey hairs I got dealing with this boutique earn them nothing more than 1.5 stars. Read less
Services Used: Dress & Attire, Jewelry
J. Andrew's Bridal responded with the following comments:

We regretfully acknowledge the bridesmaids online system that was in use at this time was unsuccessful in it's original intended purpose of making our Bridesmaids ordering processes easier. We have since canceled our contract with this service and we email directly with the bride to provide all ordering instructions.

We are excited to know that Audrey's gown fit her and looked absolutely beautiful on her wedding day. It is always great to learn that in spite of the online ordering issues her bridesmaids received dresses that fit great and looked good.
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BD13
Wedding:
4/9/2011
0.6/5.0
I contacted J. Andrews Bridal on line, through one of the designer sites, and requested an appointment. After 2 days with no response, I called and scheudled an appointment. That was a wate of time. When I walked in for my "appointment" at 5pm, it was as if no one was expecting me. The salon was bursting at the seams with dresses and people everywhere. Once I was assigned someone to help me, I explained what I was looking for. We selected a few gowns and I was placed in the smallest dressing room with the evening sun coming in and it was about 90 degrees in the place. While my associate brought other dresses for me to look at and try on, she did not take into consideration that a size 8 or a size 10 probably won't give me a good idea of what I'm looking for. It was as if she listened to nothing that I had said to her. The entire experience was horrible and I could not wait to get out of that store. It's been a week and I have to assume they could care less about my business since no one has followed up with me. Trust me, there was no way I was going back there. I ended up going to Etain Brial Boutique in Ashley Park in Newnan. Penny is fabulous and she actually listened to what I was looking for. In a hour visit, I found the perfect dress!!
I contacted J. Andrews Bridal on line, through one of the designer sites, and requested an appointment. After 2 days with Read more...
I contacted J. Andrews Bridal on line, through one of the designer sites, and requested an appointment. After 2 days with no response, I called and scheudled an appointment. That was a wate of time. When I walked in for my "appointment" at 5pm, it was as if no one was expecting me. The salon was bursting at the seams with dresses and people everywhere. Once I was assigned someone to help me, I explained what I was looking for. We selected a few gowns and I was placed in the smallest dressing room with the evening sun coming in and it was about 90 degrees in the place. While my associate brought other dresses for me to look at and try on, she did not take into consideration that a size 8 or a size 10 probably won't give me a good idea of what I'm looking for. It was as if she listened to nothing that I had said to her. The entire experience was horrible and I could not wait to get out of that store. It's been a week and I have to assume they could care less about my business since no one has followed up with me. Trust me, there was no way I was going back there. I ended up going to Etain Brial Boutique in Ashley Park in Newnan. Penny is fabulous and she actually listened to what I was looking for. In a hour visit, I found the perfect dress!! Read less
Services Used: Dress & Attire
J. Andrew's Bridal responded with the following comments:

As the Store Manager of J.Andrew's Bridal I replied directly to this customer in an email after I read her review. In reply to her review I am posting a copy of the email that was sent to her attention.


My name is Sarah Heath, I am the Store Manager of J.Andrew's Bridal and I am following up with you regarding your bridal appointment here at our salon and the negative experience you seem to have had. First I would like to offer my apology, I am sorry that your experience with J.Andrew's Bridal has left you feeling disappointed in any way. I noticed the reviews you have posted on line and I felt it was necessary to reach out and tell you that is not the experience we strive for any of our brides to have. I would like to address the several points of your review as I have used this as constructive criticism and I felt you should know that your review has mad an impact on us and we are taking it very seriously. I did look back into our email and noticed that you did put an inquiry into our salon from Maggie Sottero's website and that inquiry seemed to go unanswered and for that I am sorry. We have asked that the inquires from the designer be sent to a more active account that is checked more frequently as the one it went to went unanswered for too long. I have spoken directly to the consultant who assisted you and made sure she is aware of the way in which we require all of our brides to be treated and that is not too be rushed and to be listened to. I understand that you did find a dress for your June wedding at another local bridal shop and I wanted to wish you congratulations. I am very glad that Penny was able to help you, I have meet with her several times and she is always delightful. If you feel there is anything else I should know or address based on your experience, my door is always open and I would love to hear from you if it would make you feel better. Again Congratulations and I wish you all the best!
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Chelsea
Wedding:
11/6/2010
0.0/5.0
Terrible Service. Dress ordered was WAY too small. Seemed like they only cared about taking my money rather than making sure I got the perfect dress / perfect fit. Terrible communication. Didn't get back to me on prices or status of slip for weeks. Didn't notify there was no seamstress on a Saturday. Told me to look on a receipt stating no seamstress was available on Saturday when i ordered the dress over the phone and NO RECEIPT WAS GIVEN! Owner hung up on me. Very rude. I would NOT recommend to anyone.
Terrible Service. Dress ordered was WAY too small. Seemed like they only cared about taking my money rather than making Read more...
Terrible Service. Dress ordered was WAY too small. Seemed like they only cared about taking my money rather than making sure I got the perfect dress / perfect fit. Terrible communication. Didn't get back to me on prices or status of slip for weeks. Didn't notify there was no seamstress on a Saturday. Told me to look on a receipt stating no seamstress was available on Saturday when i ordered the dress over the phone and NO RECEIPT WAS GIVEN! Owner hung up on me. Very rude. I would NOT recommend to anyone. Read less
Services Used: Dress & Attire
J. Andrew's Bridal responded with the following comments:

We have disputed this review as we have no records of a customer by the name of Chelsea with a wedding date of 11/06/2010, we feel this is not a review of J.Andrew's Bridal and should not reflect upon any Brides decision to do business with us.

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