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Jack and Rose Floral Decorators Woodbury

Woodbury , NY

LOCATION

300 woodbury Rd
Woodbury, NY 11797 US

WEBSITE

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Flowers , Lighting & Decor

REVIEWS

3.7
out of 5.0
3.8/5.0
3.7/5.0
3.6/5.0
3.8/5.0
3.6/5.0
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casey
Wedding:
11/9/2014
5.0/5.0
SUPER NICE PEOPLE
I felt like we were family. They are so warm. Jack greeted me to congratulate me when I first arrived. I thought that was very personal and cordial. Then I was introduced to Suzanne who couldn't stop smiling, and then I had the pleasure of meeting Patty who is an incredible person. She is so outgoing and caring. I like the fact that they really type everything up and not hand write it. That was key for us to be able to read perfectly what we have ordered.
They have a few meetings too to help you plan the wedding flowers. I was so nervous at first not knowing flowers and what color to choose, but Patty was great in that she said we will take it slowly one step at a time, my time is your time, I will be there for you every step of the way. And ya know, she was. She even called me after business hours, on a Saturday, too, or shot me an email whenever. She was so hands on. Actually the entire team at jacksroses was hands on always.
No complaints, I'd have to make something up But truth is everything and I mean everything was so perfect. Thank you
SUPER NICE PEOPLE
I felt like we were family. They are so warm. Jack greeted me to congratulate me when I first Read more...
SUPER NICE PEOPLE
I felt like we were family. They are so warm. Jack greeted me to congratulate me when I first arrived. I thought that was very personal and cordial. Then I was introduced to Suzanne who couldn't stop smiling, and then I had the pleasure of meeting Patty who is an incredible person. She is so outgoing and caring. I like the fact that they really type everything up and not hand write it. That was key for us to be able to read perfectly what we have ordered.
They have a few meetings too to help you plan the wedding flowers. I was so nervous at first not knowing flowers and what color to choose, but Patty was great in that she said we will take it slowly one step at a time, my time is your time, I will be there for you every step of the way. And ya know, she was. She even called me after business hours, on a Saturday, too, or shot me an email whenever. She was so hands on. Actually the entire team at jacksroses was hands on always.
No complaints, I'd have to make something up But truth is everything and I mean everything was so perfect. Thank you Read less
Services Used: Flowers
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stella
Wedding:
11/8/2014
5.0/5.0
Awesome Flowers
I walked in here about a year ago not knowing what I wanted. From that moment on, I felt as though I had a flower coordinator with me at all times. I have heard about Patty from review boards, but now I can see why people love her. She truly cares. My mother couldn't come with me, and My mother in law wasn't available either, so I went with my gut. I was right! I was treated ROYALY! Beautiful place, So many centerpieces and bouquets to choose from. Hundreds. The format if any is so relaxing and smooth. I loved going there. They made it relaxing, fun, enjoyable, and mostly always about me.
Awesome Flowers
I walked in here about a year ago not knowing what I wanted. From that moment on, I felt as though I Read more...
Awesome Flowers
I walked in here about a year ago not knowing what I wanted. From that moment on, I felt as though I had a flower coordinator with me at all times. I have heard about Patty from review boards, but now I can see why people love her. She truly cares. My mother couldn't come with me, and My mother in law wasn't available either, so I went with my gut. I was right! I was treated ROYALY! Beautiful place, So many centerpieces and bouquets to choose from. Hundreds. The format if any is so relaxing and smooth. I loved going there. They made it relaxing, fun, enjoyable, and mostly always about me. Read less
Services Used: Flowers
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NORA
Wedding:
11/2/2014
5.0/5.0
nora b,
I can't imagine anything but 5 Gold stars, when I walked into my dining room, I almost fainted as I cried in happiness. My husband had to hold me up as I bellowed out how happy I was. It was everything I wanted and oh my God, so much more. The flowers were so fresh my husband's best man wanted to eat them, lol. Then everyone walked into my reception and every word was WOW! Every one! People stopped to touch the flowers and smell them. The colors were popping, the designs the flower stands. What could I say, so I cried with happiness.
Patty was a dream come true as she was always there to help us. So pleasing, I love there contract because it details everything and so it gave me peace of mind that everything would be perfect, (even though I knew it would be by Patty's attention to detail
The cost was reasonable, especially when considering all of the time and attention she and the team at JackRoses gave us.Good job
nora b,
I can't imagine anything but 5 Gold stars, when I walked into my dining room, I almost fainted as I cried in Read more...
nora b,
I can't imagine anything but 5 Gold stars, when I walked into my dining room, I almost fainted as I cried in happiness. My husband had to hold me up as I bellowed out how happy I was. It was everything I wanted and oh my God, so much more. The flowers were so fresh my husband's best man wanted to eat them, lol. Then everyone walked into my reception and every word was WOW! Every one! People stopped to touch the flowers and smell them. The colors were popping, the designs the flower stands. What could I say, so I cried with happiness.
Patty was a dream come true as she was always there to help us. So pleasing, I love there contract because it details everything and so it gave me peace of mind that everything would be perfect, (even though I knew it would be by Patty's attention to detail
The cost was reasonable, especially when considering all of the time and attention she and the team at JackRoses gave us.Good job Read less
Services Used: Flowers
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Betty
Wedding:
10/19/2014
5.0/5.0
Pleasant experience with this company. We felt the warmth upon meeting at our first appt. and it seemingly increased with every future meeting. My sister got married 6 months ago, and she had so much trouble with her florist, mainly because her florist didn't make themselves available when she needed to clarify things. Jack & Rose always made themselves available, and actually offered meetings when it was last minute too. My sisters flowers didn't turn out the way she wanted, but at Jack roses flower place they made us feel so comfortable and worry free by making us samples of what we ordered. That made us feel stress free. They delivered everything they said they would. they delivered so early too. The extra trimmings everywhere were the finishing touches we needed and im so picky so that really made me smile with this extra care. love them!
Pleasant experience with this company. We felt the warmth upon meeting at our first appt. and it seemingly increased with Read more...
Pleasant experience with this company. We felt the warmth upon meeting at our first appt. and it seemingly increased with every future meeting. My sister got married 6 months ago, and she had so much trouble with her florist, mainly because her florist didn't make themselves available when she needed to clarify things. Jack & Rose always made themselves available, and actually offered meetings when it was last minute too. My sisters flowers didn't turn out the way she wanted, but at Jack roses flower place they made us feel so comfortable and worry free by making us samples of what we ordered. That made us feel stress free. They delivered everything they said they would. they delivered so early too. The extra trimmings everywhere were the finishing touches we needed and im so picky so that really made me smile with this extra care. love them! Read less
Services Used: Flowers
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Anonymous
Wedding:
Recently Married
5.0/5.0
Caring and Professional
This place was recommended and they helped fiance(now husband) and I so much. We were doing this alone and had a budget.
Patty was so outgoing. Nothing ever was about money, except trying to save us money.
Jack made suggestions and added so many extra flowers for free.
I cant stop smiling as they made our wedding a success. The sample centerpiece session was so smooth and when I needed to change my initial thought they were right there to help me.
No other place offered extra flowers for my cake and to decorate other areas. and they did.
They even threw in a free centerpiece that I needed without increasing the cost. I realize that this is a business and so my now husband was shocked. This place is not about the money even though they are in business we always felt like family here. Thank you so much
Caring and Professional
This place was recommended and they helped fiance(now husband) and I so much. We were doing Read more...
Caring and Professional
This place was recommended and they helped fiance(now husband) and I so much. We were doing this alone and had a budget.
Patty was so outgoing. Nothing ever was about money, except trying to save us money.
Jack made suggestions and added so many extra flowers for free.
I cant stop smiling as they made our wedding a success. The sample centerpiece session was so smooth and when I needed to change my initial thought they were right there to help me.
No other place offered extra flowers for my cake and to decorate other areas. and they did.
They even threw in a free centerpiece that I needed without increasing the cost. I realize that this is a business and so my now husband was shocked. This place is not about the money even though they are in business we always felt like family here. Thank you so much Read less
Services Used: Flowers
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Kristen
Wedding:
10/5/2014
5.0/5.0
I am so happy that we booked this place. I for whatever stupid reason find myself shopping around for everything, but I should have trusted my instinct. Jackand rose was my 1st choice and should have been my only choice. The other places I visited did not come near to the level of service we experienced here. Friendly always. Never a bother to call them or visit with them. We were so overwelmed by the hospitality.
Other places were never in when we needed them. had limited hours. were non focused on us. they felt routine especially since we didnt want to spend alot of money. Patty was great! She spent so much of her time with us. Fiance is in business and owns a store and told her you must be working on overtime since you have spent so much time with us. Patty made us 3 sample centerpieces, we weren't sure, but one was nicer than the other. So much to choose from.
Then our car got a flat tire, and Jack came out to personally offer assistance, and then called his mechanic. We thought that was huge. The owner of a company, offered his personal assistance. We in short were always so impressed and very very happy. Don't understand why someone wouldn't be happy unless they are just very unhappy individuals. Some people just cant be satisfied I guess like my Aunt Mary, lol. But we had such fresh flowers. they were my first vendor to arrive on wedding day, and I was still in my blue jeans (lol) getting my hair and makeup done. Thats pretty early. I was so relieved and excited that everything was falling into place perfectly starting with Jack and rose. They made our day gorgeous! We loved them!
I am so happy that we booked this place. I for whatever stupid reason find myself shopping around for everything, but I Read more...
I am so happy that we booked this place. I for whatever stupid reason find myself shopping around for everything, but I should have trusted my instinct. Jackand rose was my 1st choice and should have been my only choice. The other places I visited did not come near to the level of service we experienced here. Friendly always. Never a bother to call them or visit with them. We were so overwelmed by the hospitality.
Other places were never in when we needed them. had limited hours. were non focused on us. they felt routine especially since we didnt want to spend alot of money. Patty was great! She spent so much of her time with us. Fiance is in business and owns a store and told her you must be working on overtime since you have spent so much time with us. Patty made us 3 sample centerpieces, we weren't sure, but one was nicer than the other. So much to choose from.
Then our car got a flat tire, and Jack came out to personally offer assistance, and then called his mechanic. We thought that was huge. The owner of a company, offered his personal assistance. We in short were always so impressed and very very happy. Don't understand why someone wouldn't be happy unless they are just very unhappy individuals. Some people just cant be satisfied I guess like my Aunt Mary, lol. But we had such fresh flowers. they were my first vendor to arrive on wedding day, and I was still in my blue jeans (lol) getting my hair and makeup done. Thats pretty early. I was so relieved and excited that everything was falling into place perfectly starting with Jack and rose. They made our day gorgeous! We loved them! Read less
Services Used: Flowers
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Jessica
Wedding:
9/28/2014
5.0/5.0
This flower shop was incredible. I guess they are more than a flower shop, since they have an incredible showroom and beautiful building as well. The comfort began with their cozy lobby, wonderful pictures, elegant atmosphere, but most importantly their service was the best of all of our vendors. :-)
Fiance is a bit of a hard type personality, and he couldn't generate anything less then a helpful smile always. Patty is such an outgoing wonderful human being. She stayed late for us, (i felt so bad), but she made us always feel welcomed. Never a bother. She is so creative. The other thing was that, if I questioned my flower decision not only was she so helpful in trying to make me/us feel ok, but she tried to help us without money being an issue. We were paying for this ourselves and needed to work with our budget. They most certainly did.
Service was always great, I like their contract which made me especially feel so at ease, because they typed it up. My other vendors used a carbon type paper which was blurry and we couldn't make heads or tails out of it. But at Jack&Rose everything was perfect and out in the open, no surprises. Yeah!!! We are so Happy!!!
This flower shop was incredible. I guess they are more than a flower shop, since they have an incredible showroom and Read more...
This flower shop was incredible. I guess they are more than a flower shop, since they have an incredible showroom and beautiful building as well. The comfort began with their cozy lobby, wonderful pictures, elegant atmosphere, but most importantly their service was the best of all of our vendors. :-)
Fiance is a bit of a hard type personality, and he couldn't generate anything less then a helpful smile always. Patty is such an outgoing wonderful human being. She stayed late for us, (i felt so bad), but she made us always feel welcomed. Never a bother. She is so creative. The other thing was that, if I questioned my flower decision not only was she so helpful in trying to make me/us feel ok, but she tried to help us without money being an issue. We were paying for this ourselves and needed to work with our budget. They most certainly did.
Service was always great, I like their contract which made me especially feel so at ease, because they typed it up. My other vendors used a carbon type paper which was blurry and we couldn't make heads or tails out of it. But at Jack&Rose everything was perfect and out in the open, no surprises. Yeah!!! We are so Happy!!! Read less
Services Used: Flowers
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cheryl
Wedding:
7/13/2014
5.0/5.0
A GEM OF A PLACE!
Fiance and I went to this place at the recommendation of a few friends that through Nassau Country had used JackRoses flowers. We had gotten the cold shoulder from the 3 other flower places we shopped at, and were frustrated since they would not give us a definite price, it was dependent on what flowers we chose. Then we decided to follow up on the suggestion of my friends and try Jack and Roses The place is gorgeous! It is a beautiful building that has been renovated and so it has that old world charm. High ceilings in the showroom give the sense of my venue, especially since they have so many different centerpieces on display to choose from. Besides the decor being nice, the staff is even nicer. We came in skeptical because of the bad experiences with other florists, but at this place we felt the warmth of genuine care, and helpfulness with our wedding.
We were paying for this ourselves without parents help so we appreciated Patty and even Jack who displayed professionalism and their time was always available. I work during the week and Patty made herself available after hours. I think that was so helpful, because my D.J. was never available, or even open for us to follow up with. The flowers were amazing, and so fresh, and you can choose any flower you wish at the same cost, and since I am so picky, that was important. Patty was so available with her time to allow me to return as many times as I wished for her to help in person. I guess many people would rather do this over the phone, but Jack&Rose cared so much that they in my eyes would rather see us one more time to assure us and them that our wedding would be perfect. And ya know, it was truly perfect. Thank you Jack & Rose
Wedding: 07/13/2014
Services Used: Flowers
A GEM OF A PLACE!
Fiance and I went to this place at the recommendation of a few friends that through Nassau Country Read more...
A GEM OF A PLACE!
Fiance and I went to this place at the recommendation of a few friends that through Nassau Country had used JackRoses flowers. We had gotten the cold shoulder from the 3 other flower places we shopped at, and were frustrated since they would not give us a definite price, it was dependent on what flowers we chose. Then we decided to follow up on the suggestion of my friends and try Jack and Roses The place is gorgeous! It is a beautiful building that has been renovated and so it has that old world charm. High ceilings in the showroom give the sense of my venue, especially since they have so many different centerpieces on display to choose from. Besides the decor being nice, the staff is even nicer. We came in skeptical because of the bad experiences with other florists, but at this place we felt the warmth of genuine care, and helpfulness with our wedding.
We were paying for this ourselves without parents help so we appreciated Patty and even Jack who displayed professionalism and their time was always available. I work during the week and Patty made herself available after hours. I think that was so helpful, because my D.J. was never available, or even open for us to follow up with. The flowers were amazing, and so fresh, and you can choose any flower you wish at the same cost, and since I am so picky, that was important. Patty was so available with her time to allow me to return as many times as I wished for her to help in person. I guess many people would rather do this over the phone, but Jack&Rose cared so much that they in my eyes would rather see us one more time to assure us and them that our wedding would be perfect. And ya know, it was truly perfect. Thank you Jack & Rose
Wedding: 07/13/2014
Services Used: Flowers Read less
Services Used: Flowers
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Natasha
Wedding:
7/4/2014
1.1/5.0
When we went into the florist I was ready to book, my husband no so much.
My first warning should have been how they were pushing us to sign. It is a 4-6 page contract with TONES CAPITALS and fonts ranging sizes 8-20 with 3-4 columns per page. RED FLAG I ignored.
After booking & signing, months went by. I contacted via email and had a quick call back. Suddenly their flexibility to meet was not as flexible as promised. During our conversation there was a man in the background yelling responses in the background. I do admit that I was frustrated and not as nice as I could have been. I was shocked that they wanted full payment by June 4th ( a week away) and they never thought to call me and find out why I was not in contact as the contract stated.

I felt bad, so over memorial day weekend I reviewed the contract closely with a magnifying glass - and emailed the company. To my shock they emailed me back and the arguing started. I was told that I should be happy that they emailed me back outside of hours and that they do not sign contracts based on colored flowers. Again, I was shocked because my floral colors were very important - Red, White, and Blue - to me, but not to them. The do not book contracts "based on flower colors" but I do!!!!
Regardless, I was stuck. I went in for our meeting and the representative was very nice. We worked together to come up with a plan. I would not bend on certain things - and how amazing - they suddenly were able to do it. At this meeting, we made a final payment and had to sign another contract. This contract stated "if we sign we are 100% happy" I laughed, signed but said How can I be happy without seeing the final product?
The man came out to give me the contract -He was extremely condescending with his tone of voice making sure I was happy. On July 4th the flowers were nice. All blooming except for the bridal bouquet which flowers were not fresh, not opened, not the best picked.
When we went into the florist I was ready to book, my husband no so much.
My first warning should have been how they Read more...
When we went into the florist I was ready to book, my husband no so much.
My first warning should have been how they were pushing us to sign. It is a 4-6 page contract with TONES CAPITALS and fonts ranging sizes 8-20 with 3-4 columns per page. RED FLAG I ignored.
After booking & signing, months went by. I contacted via email and had a quick call back. Suddenly their flexibility to meet was not as flexible as promised. During our conversation there was a man in the background yelling responses in the background. I do admit that I was frustrated and not as nice as I could have been. I was shocked that they wanted full payment by June 4th ( a week away) and they never thought to call me and find out why I was not in contact as the contract stated.

I felt bad, so over memorial day weekend I reviewed the contract closely with a magnifying glass - and emailed the company. To my shock they emailed me back and the arguing started. I was told that I should be happy that they emailed me back outside of hours and that they do not sign contracts based on colored flowers. Again, I was shocked because my floral colors were very important - Red, White, and Blue - to me, but not to them. The do not book contracts "based on flower colors" but I do!!!!
Regardless, I was stuck. I went in for our meeting and the representative was very nice. We worked together to come up with a plan. I would not bend on certain things - and how amazing - they suddenly were able to do it. At this meeting, we made a final payment and had to sign another contract. This contract stated "if we sign we are 100% happy" I laughed, signed but said How can I be happy without seeing the final product?
The man came out to give me the contract -He was extremely condescending with his tone of voice making sure I was happy. On July 4th the flowers were nice. All blooming except for the bridal bouquet which flowers were not fresh, not opened, not the best picked. Read less
Services Used: Flowers
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Anonymous
Wedding:
Recently Married
0.0/5.0
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Services Used: Flowers
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