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Jack and Rose Floral Decorators Woodbury

Woodbury , NY

LOCATION

300 woodbury Rd
Woodbury, NY 11797 US

WEBSITE

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Flowers , Lighting & Decor

REVIEWS

3.7
out of 5.0
3.8/5.0
3.7/5.0
3.6/5.0
3.8/5.0
3.6/5.0
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Holly
Wedding:
6/4/2011
1.9/5.0
Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I was worn down by the time I dealt with Jack and his asst, Patty. Sorry I caved. They didn't provide the color I wanted (and sent pictures of), left petals for the caterer to have strewn (which never made it to the tables) and were unavailable once they had money in hand. Jack was rude when doing the contract (I should've walked then!) and tried to regroup and smile. I gave him the benefit of the doubt. I had wanted specific things spelled out, and he balked that "we are a multi-million dollar company and don't rip people off!" Wish I'd read these reviews before. There are so many florists out there, and this is the one area I feel I truly made a mistake with in my beautiful wedding--the florist! Choose wisely with someone who leaves you with a good feeling. Do NOT be backed into a corner. Leave and think about your treatment at the shop and whether you were pushed into signing right then and there for a "deal"! You can always go back, OR NOT.
Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I Read more...
Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I was worn down by the time I dealt with Jack and his asst, Patty. Sorry I caved. They didn't provide the color I wanted (and sent pictures of), left petals for the caterer to have strewn (which never made it to the tables) and were unavailable once they had money in hand. Jack was rude when doing the contract (I should've walked then!) and tried to regroup and smile. I gave him the benefit of the doubt. I had wanted specific things spelled out, and he balked that "we are a multi-million dollar company and don't rip people off!" Wish I'd read these reviews before. There are so many florists out there, and this is the one area I feel I truly made a mistake with in my beautiful wedding--the florist! Choose wisely with someone who leaves you with a good feeling. Do NOT be backed into a corner. Leave and think about your treatment at the shop and whether you were pushed into signing right then and there for a "deal"! You can always go back, OR NOT. Read less
Services Used: Flowers
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tateyana17
Wedding:
6/3/2011
0.8/5.0
Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find another company that will give you a better deal and better flowers than this company for a cheaper price and better quality flowers. out of all my vendors that I had, they were the worst. I got married in June 2011 and when I first met them, they were soo nice so I decided to sign a contract with them. As soon as it came time to choose my flowers and to work with me on the pricing they didn't care, and they were very rude. I left there crying everytime i had to meet with them and you would think that they would remember me when I call them since they told me they "never had a bride cry before", they are a joke. This was the worst experience of my life. I went for my design session and first off she didn't want me to have my design session earlier than a month before the wedding which my planner thank god got her to do it 6 months before somehow. When they did it, I hated it, it was nothing of what I was looking for and instead of trying to make it better and try to stay in my budget, she would just be too busy during my session with other customers and be very difficult and I felt soo rushed. When I started crying the owner Jack didn't even care to come and see what was going on I know he heard me talking cause his office was right there and when I asked about how big my bouquet would be he came out of the office and threw the boquet at me on the couch and didn't care about what was going on. They were so particular with the contract detailing everything that will be at my wedding and I had paid alot for my flowers and on the day of my wedding, they had a delivery guy who didn't even know how to set up my flowers and I had to tell him on my wedding day what to do. I shouldn't have to worry about stupid things like this on my day. Then the guy continued to stalk me throughout the time when I was looking at our reception room before the guest came in for dinner to tell me to change my review of his work and how satisfied I was. I told him to leave me alone and that I was very upset and unsatisfied, it wasn't until I spoke very sternly to him that he finally backed off. I could not believe that this was happening. All in all i didn't let it ruin my day. I had an amazing wedding day and i really wanted to write this review for all you brides out there so you don't have to deal with something like this like I did. I truely regreted going with this company oh and to make matters worse, when I tried contacting them after my wedding, they would not answer their phone nor would they return my messages. Please don't let this happen to you. Our wedding day should be something as stress free as possible and Jack and Rose did not help with that nor did they care. I would NEVER recommend them to anyone.
Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find Read more...
Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find another company that will give you a better deal and better flowers than this company for a cheaper price and better quality flowers. out of all my vendors that I had, they were the worst. I got married in June 2011 and when I first met them, they were soo nice so I decided to sign a contract with them. As soon as it came time to choose my flowers and to work with me on the pricing they didn't care, and they were very rude. I left there crying everytime i had to meet with them and you would think that they would remember me when I call them since they told me they "never had a bride cry before", they are a joke. This was the worst experience of my life. I went for my design session and first off she didn't want me to have my design session earlier than a month before the wedding which my planner thank god got her to do it 6 months before somehow. When they did it, I hated it, it was nothing of what I was looking for and instead of trying to make it better and try to stay in my budget, she would just be too busy during my session with other customers and be very difficult and I felt soo rushed. When I started crying the owner Jack didn't even care to come and see what was going on I know he heard me talking cause his office was right there and when I asked about how big my bouquet would be he came out of the office and threw the boquet at me on the couch and didn't care about what was going on. They were so particular with the contract detailing everything that will be at my wedding and I had paid alot for my flowers and on the day of my wedding, they had a delivery guy who didn't even know how to set up my flowers and I had to tell him on my wedding day what to do. I shouldn't have to worry about stupid things like this on my day. Then the guy continued to stalk me throughout the time when I was looking at our reception room before the guest came in for dinner to tell me to change my review of his work and how satisfied I was. I told him to leave me alone and that I was very upset and unsatisfied, it wasn't until I spoke very sternly to him that he finally backed off. I could not believe that this was happening. All in all i didn't let it ruin my day. I had an amazing wedding day and i really wanted to write this review for all you brides out there so you don't have to deal with something like this like I did. I truely regreted going with this company oh and to make matters worse, when I tried contacting them after my wedding, they would not answer their phone nor would they return my messages. Please don't let this happen to you. Our wedding day should be something as stress free as possible and Jack and Rose did not help with that nor did they care. I would NEVER recommend them to anyone. Read less
Services Used: Flowers
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Dolores
Wedding:
5/14/2011
3.0/5.0
I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make appointments was a hassle. I would leave messages and they would not call back for days. The day of my wedding everything was delivered on time...actually early. One problem I had with them is that they would not deal with my planner at all! I consider that to be very unprofessional. I hired a planner to handle everything you should be able to communicate with her. Also the day of they promised to scatter rose petals around and they did not. Its a small touch but if you promise someone to do it then do it. My actual centerpieces were very beautiful just like I wanted. I do not have any complaints about that.
I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make Read more...
I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make appointments was a hassle. I would leave messages and they would not call back for days. The day of my wedding everything was delivered on time...actually early. One problem I had with them is that they would not deal with my planner at all! I consider that to be very unprofessional. I hired a planner to handle everything you should be able to communicate with her. Also the day of they promised to scatter rose petals around and they did not. Its a small touch but if you promise someone to do it then do it. My actual centerpieces were very beautiful just like I wanted. I do not have any complaints about that. Read less
Services Used: Flowers
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Diane
Wedding:
4/15/2011
4.5/5.0
My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out reading reviews because we trusted the crest hollow. So we booked with them. One day when I discovered wedding wire some of his reviews were not so good and some of our vendors told us that they have heard there was some issues. So we were scared but hoped for the best. With that said Jack and Rose went above our expectations and everything came together. Our flowers were lovely and we even got the rose petals on the tables! One thing that we did not like was the 20 page contract. it was very confusing although they do sit with you and go over it. Once your on your own reading it your like what is going on. But we were very pleased with the outcome.
My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out Read more...
My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out reading reviews because we trusted the crest hollow. So we booked with them. One day when I discovered wedding wire some of his reviews were not so good and some of our vendors told us that they have heard there was some issues. So we were scared but hoped for the best. With that said Jack and Rose went above our expectations and everything came together. Our flowers were lovely and we even got the rose petals on the tables! One thing that we did not like was the 20 page contract. it was very confusing although they do sit with you and go over it. Once your on your own reading it your like what is going on. But we were very pleased with the outcome. Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
1.2/5.0
Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the guy from my wedding venue said he worked with them before we decided to go and check it out. Jack, the owner was there and he opened the door just for us with seemed sketchy.
He left us to fill out a form with all the details on the wedding, and some details I could not let him know that early in the stage so I left them blank. He left us for about 20 minutes until I got up and went to look for him. When I told him we got to head back to Brooklyn and if he can come talk to us he got so mad and said this is important so if you don’t have time come back when you do. SO RUDE.
He sat down and looked at our report and gave us some rough evaluation and said that the price is xxx and only if you book today I can give you 50% off the price. I wanted a breakdown of the price and he refused to give it to me. He just kept on praising that people book with him 2 years in advance and kept on saying how his flowers are imported from Africa and need special order etc (really? People book flowers before everything else?? ). We did not make any research about it and honestly I did not want to spend so much time on the flowers so I was very close to leaving deposit. but there was something about Jack that I really did not feel comfortable about and his rude and pushy attitude did not seem appealing to me at all. My husband and I decided to wait before we book him and Jack said he would hold that “special” offer for another day. Thank G-D I did not leave any deposit. I went home and did some research and realized that there are much cheaper deals then that special 50% off he gave us! I also read reviews and experiences of others and I am glad that I listened to my feelings!
Guys advise to you- do the research before and do not make rush decisions! Even though I really liked the guy who helped me at wedding venue, you still got to be careful and not just trust people’s recommendation right away.
Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the Read more...
Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the guy from my wedding venue said he worked with them before we decided to go and check it out. Jack, the owner was there and he opened the door just for us with seemed sketchy.
He left us to fill out a form with all the details on the wedding, and some details I could not let him know that early in the stage so I left them blank. He left us for about 20 minutes until I got up and went to look for him. When I told him we got to head back to Brooklyn and if he can come talk to us he got so mad and said this is important so if you don’t have time come back when you do. SO RUDE.
He sat down and looked at our report and gave us some rough evaluation and said that the price is xxx and only if you book today I can give you 50% off the price. I wanted a breakdown of the price and he refused to give it to me. He just kept on praising that people book with him 2 years in advance and kept on saying how his flowers are imported from Africa and need special order etc (really? People book flowers before everything else?? ). We did not make any research about it and honestly I did not want to spend so much time on the flowers so I was very close to leaving deposit. but there was something about Jack that I really did not feel comfortable about and his rude and pushy attitude did not seem appealing to me at all. My husband and I decided to wait before we book him and Jack said he would hold that “special” offer for another day. Thank G-D I did not leave any deposit. I went home and did some research and realized that there are much cheaper deals then that special 50% off he gave us! I also read reviews and experiences of others and I am glad that I listened to my feelings!
Guys advise to you- do the research before and do not make rush decisions! Even though I really liked the guy who helped me at wedding venue, you still got to be careful and not just trust people’s recommendation right away. Read less
Services Used: Flowers
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Ted
Wedding:
2/1/2011
0.0/5.0
My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the meeting it was MISERABLE!!!!. We did not meet with the florist at all. We met with some one else. We were down stairs from the main office. We did not go upstairs at all. The person we met with was so vague, boring and no idea what we wanted. He showed us some pictures of flowers. The books were outdated and we never saw any flowers. We wanted a specific types of flowers and a certain number of centerpieces. Again, he was so vague that he did not provide us with any details or anything. To all future brides reading this, I warn you DO NOT BOOK WITH THIS FLORIST. IT WILL BE A WASTE OF YOUR MONEY!!!
My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the Read more...
My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the meeting it was MISERABLE!!!!. We did not meet with the florist at all. We met with some one else. We were down stairs from the main office. We did not go upstairs at all. The person we met with was so vague, boring and no idea what we wanted. He showed us some pictures of flowers. The books were outdated and we never saw any flowers. We wanted a specific types of flowers and a certain number of centerpieces. Again, he was so vague that he did not provide us with any details or anything. To all future brides reading this, I warn you DO NOT BOOK WITH THIS FLORIST. IT WILL BE A WASTE OF YOUR MONEY!!! Read less
Services Used: Flowers
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Geovanna
Wedding:
9/6/2010
4.6/5.0
I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted us double what Jack and Rose did. Finally we decided to go with them and I couldnt have been more pleased with our flowers! My bouquet was absolutely beautiful! It was full and exactly what I wanted. I had originally chosen a different vase but changed my mind later.....they were accomodating and uur centerpieces turned out perfect! The one thing I didnt think was very professional was that I had to print out the mapquest directions from their showroom to my hotel and mail it to them......they had the address and I think as part of their service, they should complete that task. Overall I was very pleased!
I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted Read more...
I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted us double what Jack and Rose did. Finally we decided to go with them and I couldnt have been more pleased with our flowers! My bouquet was absolutely beautiful! It was full and exactly what I wanted. I had originally chosen a different vase but changed my mind later.....they were accomodating and uur centerpieces turned out perfect! The one thing I didnt think was very professional was that I had to print out the mapquest directions from their showroom to my hotel and mail it to them......they had the address and I think as part of their service, they should complete that task. Overall I was very pleased! Read less
Services Used: Flowers
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jasgrl0020
Wedding:
8/6/2010
5.0/5.0
Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do whatever he thought was best and when we saw the samples it was great! He was the best value florist around!!!, our flowers looked like we paid ALOT more then what we did, they are great it you have a budget and want beautiful quality flowers. He is soooooo passionate about what he does and it shows in his work, from day one he was one of my favorite vendors!
Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do Read more...
Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do whatever he thought was best and when we saw the samples it was great! He was the best value florist around!!!, our flowers looked like we paid ALOT more then what we did, they are great it you have a budget and want beautiful quality flowers. He is soooooo passionate about what he does and it shows in his work, from day one he was one of my favorite vendors! Read less
Services Used: Flowers
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iwona
Wedding:
7/31/2010
5.0/5.0
I went to Jack and Rose with a picture and an idea and they were able to bring it to life. We had beautiful, full flowers on the day of our wedding.
I went to Jack and Rose with a picture and an idea and they were able to bring it to life. We had beautiful, full flowers Read more...
I went to Jack and Rose with a picture and an idea and they were able to bring it to life. We had beautiful, full flowers on the day of our wedding. Read less
Services Used: Flowers
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Britmess83
Wedding:
7/24/2010
5.0/5.0
Everything from beginning to end was perfect!!! :)
Everything from beginning to end was perfect!!! :)
Everything from beginning to end was perfect!!! :) Read less
Services Used: Flowers
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