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Jack and Rose Floral Decorators Woodbury

Woodbury , NY

LOCATION

300 woodbury Rd
Woodbury, NY US 11797

WEBSITE

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Flowers , Lighting & Decor

REVIEWS

3.6
out of 5.0
3.7/5.0
3.6/5.0
3.4/5.0
3.7/5.0
3.4/5.0
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Natasha
Wedding:
7/4/2014
1.1/5.0
When we went into the florist I was ready to book, my husband no so much.
My first warning should have been how they were pushing us to sign. It is a 4-6 page contract with TONES CAPITALS and fonts ranging sizes 8-20 with 3-4 columns per page. RED FLAG I ignored.
After booking & signing, months went by. I contacted via email and had a quick call back. Suddenly their flexibility to meet was not as flexible as promised. During our conversation there was a man in the background yelling responses in the background. I do admit that I was frustrated and not as nice as I could have been. I was shocked that they wanted full payment by June 4th ( a week away) and they never thought to call me and find out why I was not in contact as the contract stated.

I felt bad, so over memorial day weekend I reviewed the contract closely with a magnifying glass - and emailed the company. To my shock they emailed me back and the arguing started. I was told that I should be happy that they emailed me back outside of hours and that they do not sign contracts based on colored flowers. Again, I was shocked because my floral colors were very important - Red, White, and Blue - to me, but not to them. The do not book contracts "based on flower colors" but I do!!!!
Regardless, I was stuck. I went in for our meeting and the representative was very nice. We worked together to come up with a plan. I would not bend on certain things - and how amazing - they suddenly were able to do it. At this meeting, we made a final payment and had to sign another contract. This contract stated "if we sign we are 100% happy" I laughed, signed but said How can I be happy without seeing the final product?
The man came out to give me the contract -He was extremely condescending with his tone of voice making sure I was happy. On July 4th the flowers were nice. All blooming except for the bridal bouquet which flowers were not fresh, not opened, not the best picked.
When we went into the florist I was ready to book, my husband no so much.
My first warning should have been how they Read more...
When we went into the florist I was ready to book, my husband no so much.
My first warning should have been how they were pushing us to sign. It is a 4-6 page contract with TONES CAPITALS and fonts ranging sizes 8-20 with 3-4 columns per page. RED FLAG I ignored.
After booking & signing, months went by. I contacted via email and had a quick call back. Suddenly their flexibility to meet was not as flexible as promised. During our conversation there was a man in the background yelling responses in the background. I do admit that I was frustrated and not as nice as I could have been. I was shocked that they wanted full payment by June 4th ( a week away) and they never thought to call me and find out why I was not in contact as the contract stated.

I felt bad, so over memorial day weekend I reviewed the contract closely with a magnifying glass - and emailed the company. To my shock they emailed me back and the arguing started. I was told that I should be happy that they emailed me back outside of hours and that they do not sign contracts based on colored flowers. Again, I was shocked because my floral colors were very important - Red, White, and Blue - to me, but not to them. The do not book contracts "based on flower colors" but I do!!!!
Regardless, I was stuck. I went in for our meeting and the representative was very nice. We worked together to come up with a plan. I would not bend on certain things - and how amazing - they suddenly were able to do it. At this meeting, we made a final payment and had to sign another contract. This contract stated "if we sign we are 100% happy" I laughed, signed but said How can I be happy without seeing the final product?
The man came out to give me the contract -He was extremely condescending with his tone of voice making sure I was happy. On July 4th the flowers were nice. All blooming except for the bridal bouquet which flowers were not fresh, not opened, not the best picked. Read less
Services Used: Flowers
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Anonymous
Wedding:
Recently Married
0.0/5.0
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Services Used: Flowers
Bg3
Private User
Wedding:
12/29/2013
1.8/5.0
First off let me just tell you if you want to save money, Jack and Rose is the place to go. However, their professionalism is lacking. I went with them because it was a last minute change of plans with my original florist. At my consultation appointment, we met with Jack. He was really nice and kept bragging about being in business etc etc. When it came down to price, he made it seem like it was a one day offer type deal. We made a deal with them because A: the price was within our ridiculously low budget by the time we booked them(3 weeks before our wedding) B: They seemed like they were recommended since we've seen them at a few bridal shows. After signing the contract, it's unorganized with multiple type font but READ THE FINE PRINT! literally read EVERY WORD printed! which is exactly what i did and they attached a sample picture of the images of the pieces we wanted. Done, everything seemed great. Whew flowers booked right? wrong!

When we went back to see what our actual flowers would look like this was where the truth came out. First, the person who greeted us was a woman named Patty. She seemed polite and said she'd be helping us. She showed us the first sample which was already ready when we walked in. Jack suddenly came out from his office literally pretended like he didn't see us. He took out a camera and took a picture of the tree and left. When they brought out the next centerpiece i felt the arrangement was scarce and asked if it could be fuller. Patty kept pushing that it could be done with a price. I made a few suggestions about how to arrange the flowers and then she said it would be additional because we were contracted for a certain number of flowers per centerpiece. Jack heard me get upset and came out not to talk to us but to whisper to Patty about what i was trying to say. It got to the point where we wanted to drop them. They finally followed my instructions and changed it to what i wanted.
First off let me just tell you if you want to save money, Jack and Rose is the place to go. However, their professionalism Read more...
First off let me just tell you if you want to save money, Jack and Rose is the place to go. However, their professionalism is lacking. I went with them because it was a last minute change of plans with my original florist. At my consultation appointment, we met with Jack. He was really nice and kept bragging about being in business etc etc. When it came down to price, he made it seem like it was a one day offer type deal. We made a deal with them because A: the price was within our ridiculously low budget by the time we booked them(3 weeks before our wedding) B: They seemed like they were recommended since we've seen them at a few bridal shows. After signing the contract, it's unorganized with multiple type font but READ THE FINE PRINT! literally read EVERY WORD printed! which is exactly what i did and they attached a sample picture of the images of the pieces we wanted. Done, everything seemed great. Whew flowers booked right? wrong!

When we went back to see what our actual flowers would look like this was where the truth came out. First, the person who greeted us was a woman named Patty. She seemed polite and said she'd be helping us. She showed us the first sample which was already ready when we walked in. Jack suddenly came out from his office literally pretended like he didn't see us. He took out a camera and took a picture of the tree and left. When they brought out the next centerpiece i felt the arrangement was scarce and asked if it could be fuller. Patty kept pushing that it could be done with a price. I made a few suggestions about how to arrange the flowers and then she said it would be additional because we were contracted for a certain number of flowers per centerpiece. Jack heard me get upset and came out not to talk to us but to whisper to Patty about what i was trying to say. It got to the point where we wanted to drop them. They finally followed my instructions and changed it to what i wanted. Read less
Services Used: Flowers, Lighting & Decor
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Colleen
Wedding:
10/19/2013
5.0/5.0
Absolutely amazing!!! We chose Jack and Rose as recommended by our catering manager at Crest Hollow Country Club. Everyone we dealt with at Jack and Rose was kind and professional from the receptionist to the delivery man. I met with Patty for my creative design session and came completely unarmed. I had not put a ton of thought into flowers and only brought two photos for ideas, everything else was purely an idea in my imagination. As hard as I probably made it on Patty, she was able to take my ideas and make them reality. I cannot say enough about the flowers provided for my wedding day. Everything was gorgeous and perfect! My bouquet and centerpieces were fabulous, full, and colorful. Patty was even able to build me 8ft trees made of curly willow adorned with crystals and lights to complete my fall them. At the end of the night, my guests were arguing over who got to bring home centerpieces and asking my permission to bring them home! Do not let other peoples reviews leave you skeptical, if you read your contract fully ( as jumbled as it may look, haha) and follow the instructions the planning process with them is easy and smooth. Patty will create you the flowers you dreamed of. Thank you Jack and Rose for making my venue fabulous!
Absolutely amazing!!! We chose Jack and Rose as recommended by our catering manager at Crest Hollow Country Club. Everyone Read more...
Absolutely amazing!!! We chose Jack and Rose as recommended by our catering manager at Crest Hollow Country Club. Everyone we dealt with at Jack and Rose was kind and professional from the receptionist to the delivery man. I met with Patty for my creative design session and came completely unarmed. I had not put a ton of thought into flowers and only brought two photos for ideas, everything else was purely an idea in my imagination. As hard as I probably made it on Patty, she was able to take my ideas and make them reality. I cannot say enough about the flowers provided for my wedding day. Everything was gorgeous and perfect! My bouquet and centerpieces were fabulous, full, and colorful. Patty was even able to build me 8ft trees made of curly willow adorned with crystals and lights to complete my fall them. At the end of the night, my guests were arguing over who got to bring home centerpieces and asking my permission to bring them home! Do not let other peoples reviews leave you skeptical, if you read your contract fully ( as jumbled as it may look, haha) and follow the instructions the planning process with them is easy and smooth. Patty will create you the flowers you dreamed of. Thank you Jack and Rose for making my venue fabulous! Read less
Services Used: Flowers
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nella
Wedding:
10/19/2013
2.4/5.0
Jack and Rose product A customer service C a year before my wedding they called asking to book with me. Eve though I went just to get an estimation of what it would cost. I felt bullied with the price. I gave an estimate of how many tables but back in November I had no defined number. At the end I had to add centerpieces. They were rude about us showing up late to the preview but made us wait claiming it was because we were late. Any changes to the contract they wanted cash ASAP. Would not recommend them.
Jack and Rose product A customer service C a year before my wedding they called asking to book with me. Eve though I went Read more...
Jack and Rose product A customer service C a year before my wedding they called asking to book with me. Eve though I went just to get an estimation of what it would cost. I felt bullied with the price. I gave an estimate of how many tables but back in November I had no defined number. At the end I had to add centerpieces. They were rude about us showing up late to the preview but made us wait claiming it was because we were late. Any changes to the contract they wanted cash ASAP. Would not recommend them. Read less
Services Used: Flowers
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Krystal
Wedding:
10/13/2013
5.0/5.0
I gave my caterer Cresthollow an Excellent review as well.
These 2 companies made our wedding a dream come true.
The dining room was a dream. It was full of color, the L.E.D. lights matched it all, the flowers, the colors so vibrant and perfect, and fresh.
Creatively put together and so very helpful thru the process. Patty actually made it fun. She's a doll, and cordial and extremely helpful in her service skills.
My mother always said, and believed you get out what you put in, so we put our sincerity first gave it to Patty to help, and appreciated her every move. I/we believe got us the results we wanted, we dreamed of, and better than we could of imagined. Trust Patty, and Jack Rose they will come thru for you. As my mom said you get back what you deliver, and we delivered her appreciation and we got so many compliments the day of our wedding. The flowers WOWED us. Thank you.
Overall great job.
So so happy!
I gave my caterer Cresthollow an Excellent review as well.
These 2 companies made our wedding a dream come true.
Read more...
I gave my caterer Cresthollow an Excellent review as well.
These 2 companies made our wedding a dream come true.
The dining room was a dream. It was full of color, the L.E.D. lights matched it all, the flowers, the colors so vibrant and perfect, and fresh.
Creatively put together and so very helpful thru the process. Patty actually made it fun. She's a doll, and cordial and extremely helpful in her service skills.
My mother always said, and believed you get out what you put in, so we put our sincerity first gave it to Patty to help, and appreciated her every move. I/we believe got us the results we wanted, we dreamed of, and better than we could of imagined. Trust Patty, and Jack Rose they will come thru for you. As my mom said you get back what you deliver, and we delivered her appreciation and we got so many compliments the day of our wedding. The flowers WOWED us. Thank you.
Overall great job.
So so happy! Read less
Services Used: Flowers
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SUSIE
Wedding:
10/6/2013
4.9/5.0
I am so appreciative to Jack& Rose. I can't even begin to express my positive emotions of happiness. The flowers were beyond my expectations, and more than I ever dreamed of. I think when it comes to flowers part of the success comes about when you tell them what you want. Like buying dinner, what can the waitress tell you to eat! You will have to tell her what your appetite is like today. So without any flower knowledge I went here, told them colors, I was thinking of, and certain flowers I thought I liked, but what really did I know, I wasn't a flower expert, and I was never married before.
The outcome was incredible! Besides all of this they are so outgoing to please you. Yes they are recommended by many venues, but I see why when they are all about service first. Price was great too, quality perfect, delivery early, and they always made their time available even though I had a tough work schedule.
They get my thumbs up in all areas.
I am so appreciative to Jack& Rose. I can't even begin to express my positive emotions of happiness. The flowers were Read more...
I am so appreciative to Jack& Rose. I can't even begin to express my positive emotions of happiness. The flowers were beyond my expectations, and more than I ever dreamed of. I think when it comes to flowers part of the success comes about when you tell them what you want. Like buying dinner, what can the waitress tell you to eat! You will have to tell her what your appetite is like today. So without any flower knowledge I went here, told them colors, I was thinking of, and certain flowers I thought I liked, but what really did I know, I wasn't a flower expert, and I was never married before.
The outcome was incredible! Besides all of this they are so outgoing to please you. Yes they are recommended by many venues, but I see why when they are all about service first. Price was great too, quality perfect, delivery early, and they always made their time available even though I had a tough work schedule.
They get my thumbs up in all areas. Read less
Services Used: Flowers
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myrlande
Wedding:
8/22/2013
4.0/5.0
they worked with my budget, and was on time the day of the wedding. the flowers were beautiful, and fresh.
they worked with my budget, and was on time the day of the wedding. the flowers were beautiful, and fresh.
they worked with my budget, and was on time the day of the wedding. the flowers were beautiful, and fresh. Read less
Services Used: Flowers, Lighting & Decor
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sara
Wedding:
8/4/2013
5.0/5.0
Great flowers Their professionalism was so perfect! They were always attentive to me, and always helpfu, and so courteousl. They were always so polite never rude, sweet as butter
They were so outgoing to give me several alternatives about how I can change my centerpiece, and kept coming back with ideas that did not cost any more money.
Husband and I were so surprised, as most companies would first want to sell, but not here, Patty was incredibly so pleasant and always so courteous and helpful . With the stress of having a wedding, I know their job must be hard, I actually asked how do you do it meeting so many people and she said most people get it, most people see the helpful intentions presented to them, one or two may not through perhaps some other frustrations they experience elsewhere and with the whole wedding experience, but I must say that there was never any stress here. Actually the opposite, as all ran so smoothly especially with all of the convenient appointments we had. Flowers were so fresh they smelled fresh and sweet, and the professional packaging blew my photographer away, and actually said he never has a problem with this flower company. The banquet guy at CrestHollow said their dining room never looked this nice and perfect.
Overall we are very happy and strongly recommend this flower company tgo everyone
Great flowers Their professionalism was so perfect! They were always attentive to me, and always helpfu, and so Read more...
Great flowers Their professionalism was so perfect! They were always attentive to me, and always helpfu, and so courteousl. They were always so polite never rude, sweet as butter
They were so outgoing to give me several alternatives about how I can change my centerpiece, and kept coming back with ideas that did not cost any more money.
Husband and I were so surprised, as most companies would first want to sell, but not here, Patty was incredibly so pleasant and always so courteous and helpful . With the stress of having a wedding, I know their job must be hard, I actually asked how do you do it meeting so many people and she said most people get it, most people see the helpful intentions presented to them, one or two may not through perhaps some other frustrations they experience elsewhere and with the whole wedding experience, but I must say that there was never any stress here. Actually the opposite, as all ran so smoothly especially with all of the convenient appointments we had. Flowers were so fresh they smelled fresh and sweet, and the professional packaging blew my photographer away, and actually said he never has a problem with this flower company. The banquet guy at CrestHollow said their dining room never looked this nice and perfect.
Overall we are very happy and strongly recommend this flower company tgo everyone Read less
Services Used: Flowers, Lighting & Decor
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blanche
Wedding:
8/2/2013
5.0/5.0
My experience with Jack & Rose was wonderful. They were nice from the first meeting thru the others meetings. They provide and make available their time always and offer two follow appts and maybe more, as they help you achieve what you are looking for. These are free. The flowers are very fresh. their designs are very modern too. Staff so friendly and helpful, I love their espresso lol. an incredible showroom, it has everything you possibly want. i'd give them A+++++ I'm so excited
My experience with Jack & Rose was wonderful. They were nice from the first meeting thru the others meetings. They provide Read more...
My experience with Jack & Rose was wonderful. They were nice from the first meeting thru the others meetings. They provide and make available their time always and offer two follow appts and maybe more, as they help you achieve what you are looking for. These are free. The flowers are very fresh. their designs are very modern too. Staff so friendly and helpful, I love their espresso lol. an incredible showroom, it has everything you possibly want. i'd give them A+++++ I'm so excited Read less
Services Used: Flowers, Lighting & Decor
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chanel
Wedding:
7/21/2013
4.8/5.0
They really do deserve 5 stars, but i never give anyone 100%, its just me. lol
Pleasant from the moment i first met them. Completely thorough too.
Always made their time available, and always called me back within a day, sometimes within just an hour or two. They have very extensive hours in that they plan the wedding at appt times and do the work to make things up, the designs, on the weekends when they delivery it and set things up the way I wanted.
I liked that, so there would be no mistakes.
They had a sale which was so surprising since I know they are very popular and lots of brides come here.
Venue pushes them too because the flowers and service are so good.
No complaints. Very nice people. very helpful, very professional. Give it a try. They came thru in many ways for us.
They really do deserve 5 stars, but i never give anyone 100%, its just me. lol
Pleasant from the moment i first met Read more...
They really do deserve 5 stars, but i never give anyone 100%, its just me. lol
Pleasant from the moment i first met them. Completely thorough too.
Always made their time available, and always called me back within a day, sometimes within just an hour or two. They have very extensive hours in that they plan the wedding at appt times and do the work to make things up, the designs, on the weekends when they delivery it and set things up the way I wanted.
I liked that, so there would be no mistakes.
They had a sale which was so surprising since I know they are very popular and lots of brides come here.
Venue pushes them too because the flowers and service are so good.
No complaints. Very nice people. very helpful, very professional. Give it a try. They came thru in many ways for us. Read less
Services Used: Flowers, Lighting & Decor
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GUERDY
Wedding:
7/21/2013
3.3/5.0
T was satisfied with the product, but their courteousness and professionalism was lacking
T was satisfied with the product, but their courteousness and professionalism was lacking
T was satisfied with the product, but their courteousness and professionalism was lacking Read less
Services Used: Flowers, Lighting & Decor
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Private User
Wedding:
7/20/2013
5.0/5.0
I couldn't resist the opportunity to tell everyone how delightful these people are. They help you all the time. They have a good system for meeting you and they listen to what you want. and they help you with the money part too. I don't have much money and they told me what I could do and also gave me allot of gifts too so I wouldn't have to buy things. My mother does her best and I was out of work and this florist was so agreeable to helping us
they are nice and they are business like and have good service to everyone. thank you they made me happy
I couldn't resist the opportunity to tell everyone how delightful these people are. They help you all the time. They have Read more...
I couldn't resist the opportunity to tell everyone how delightful these people are. They help you all the time. They have a good system for meeting you and they listen to what you want. and they help you with the money part too. I don't have much money and they told me what I could do and also gave me allot of gifts too so I wouldn't have to buy things. My mother does her best and I was out of work and this florist was so agreeable to helping us
they are nice and they are business like and have good service to everyone. thank you they made me happy Read less
Services Used: Flowers, Lighting & Decor
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jaclyn
Wedding:
7/16/2013
5.0/5.0
FANTASTIC JOB
lovely lovely place
GORGEOUS BUILDING, OUTRAGEOUS SHOWROOM.
It is so perfect for a floral place The showroom is so modern with many ideas,
many centerpieces on display, like over 2 dozen and they spend private time with you so there is no rush and no interruption.
Very nice people here. I worked with Patty who really knows her stuff.
She is great with colors and has many unique and new ideas I had never seen before. She's creative in many ways. Very pleased, extremely happy.
Would book them over and over. I cant see anything other than a wonderful experience They made our wedding an affair of beauty in every aspect of the word. perfect gorgeous and every guest commented over and over how beautiful and fresh the flowers were.
FANTASTIC JOB
lovely lovely place
GORGEOUS BUILDING, OUTRAGEOUS SHOWROOM.
It is so perfect for a floral place Read more...
FANTASTIC JOB
lovely lovely place
GORGEOUS BUILDING, OUTRAGEOUS SHOWROOM.
It is so perfect for a floral place The showroom is so modern with many ideas,
many centerpieces on display, like over 2 dozen and they spend private time with you so there is no rush and no interruption.
Very nice people here. I worked with Patty who really knows her stuff.
She is great with colors and has many unique and new ideas I had never seen before. She's creative in many ways. Very pleased, extremely happy.
Would book them over and over. I cant see anything other than a wonderful experience They made our wedding an affair of beauty in every aspect of the word. perfect gorgeous and every guest commented over and over how beautiful and fresh the flowers were. Read less
Services Used: Flowers
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effie
Wedding:
7/15/2013
4.9/5.0
I AM SO HAPPY!
I am married, I have my dream honeymoon, and a dream wedding!
I loved my flowers and loved loved loved my bouquet. My bouquet was LUSH.
The service was incredible. I did this alone and Patty at Jack and Rose was like my best friend. I know that may sound weird, but I really liked her, and trusted her, and she came thru for me. I felt so alone at times and no one to reference with, but she always made me feel comfortable and pleased me and when I went off in a different direction she was so patient and helpful giving me the time and examples to demonstrate what something would look like. At times I could cry in the joy and happiness that I felt every time I went to this florist. I actually got to meet Jack, what a nice man. Cordial and professional and I guess distinguished in his own way. I thanked him for all that they do here, the time the patience the beautiful beautiful flowers and colors so fresh and all of the ideas were so endless. He said that is what we do here, and we enjoy it he said. He also said if there was anything more I would need to contact him personally. What care that showed me. I suggest you go here and check them out don't lose the opportunity to have the best flowers around......really
I AM SO HAPPY!
I am married, I have my dream honeymoon, and a dream wedding!
I loved my flowers and loved loved Read more...
I AM SO HAPPY!
I am married, I have my dream honeymoon, and a dream wedding!
I loved my flowers and loved loved loved my bouquet. My bouquet was LUSH.
The service was incredible. I did this alone and Patty at Jack and Rose was like my best friend. I know that may sound weird, but I really liked her, and trusted her, and she came thru for me. I felt so alone at times and no one to reference with, but she always made me feel comfortable and pleased me and when I went off in a different direction she was so patient and helpful giving me the time and examples to demonstrate what something would look like. At times I could cry in the joy and happiness that I felt every time I went to this florist. I actually got to meet Jack, what a nice man. Cordial and professional and I guess distinguished in his own way. I thanked him for all that they do here, the time the patience the beautiful beautiful flowers and colors so fresh and all of the ideas were so endless. He said that is what we do here, and we enjoy it he said. He also said if there was anything more I would need to contact him personally. What care that showed me. I suggest you go here and check them out don't lose the opportunity to have the best flowers around......really Read less
Services Used: Flowers, Lighting & Decor
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jessica
Wedding:
7/13/2013
5.0/5.0
We work in Manhattan, live in New Jersey, but heard so many good things about Jack & Rose that we had to make and appt and not miss this opportunity. We were glad we did!
Not only did they keep to the contract, but they gave us so many items for FREE. My mother who is the pickiest person in the world and can't be satisfied, was taken back by how perfect they were in the planning so many details were perfect. I know their contract is probably the better side of it because it is so easy to read and so precise and it details everything we ordered. But most of all, you wont believe it, it is totally type written. Yes it is type written, I don't know really about others but all other contracts including the caterers were so hard to read because I couldn't read their hand writing and its always a carbon copy that you get not a typed original. We all that that was awesome. So professional. Patty is so helpful and professional. She never stops, we wanted to give her a nice tip a reasonable one, and she wouldn't take it, she said that she enjoys pleasing brides and you can clearly see it. We will probably buy her a gift later on(keep that a secret) Well run company, well organized, flowers were so fresh they looked like they weren't real, but they were, they get a wow from our family Now we have gorgeous pictures due to the flowers of Jack & Rose.. Thank you
We work in Manhattan, live in New Jersey, but heard so many good things about Jack & Rose that we had to make and appt and Read more...
We work in Manhattan, live in New Jersey, but heard so many good things about Jack & Rose that we had to make and appt and not miss this opportunity. We were glad we did!
Not only did they keep to the contract, but they gave us so many items for FREE. My mother who is the pickiest person in the world and can't be satisfied, was taken back by how perfect they were in the planning so many details were perfect. I know their contract is probably the better side of it because it is so easy to read and so precise and it details everything we ordered. But most of all, you wont believe it, it is totally type written. Yes it is type written, I don't know really about others but all other contracts including the caterers were so hard to read because I couldn't read their hand writing and its always a carbon copy that you get not a typed original. We all that that was awesome. So professional. Patty is so helpful and professional. She never stops, we wanted to give her a nice tip a reasonable one, and she wouldn't take it, she said that she enjoys pleasing brides and you can clearly see it. We will probably buy her a gift later on(keep that a secret) Well run company, well organized, flowers were so fresh they looked like they weren't real, but they were, they get a wow from our family Now we have gorgeous pictures due to the flowers of Jack & Rose.. Thank you Read less
Services Used: Flowers, Lighting & Decor
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Couldn't be happier
This place rocks! Spent plenty of time with fiancé(oops husband), and me. Never rushed us. I was shocked when we ran over for our appt time how understanding their other brides were. When I walked out after being finished one bride said, oh I did that to them last time I spent a lot of time with them and they didn't rush me, or dismiss me.
Very nice people here we all agreed. The showroom is outrageous too! they have up lights lounge chairs, fancy table linen which I liked cause I ordered nicer table cloths too(i'm a brat), and so many flower pieces maybe 30 or more on display. just everything you want is here. Great experience Modern ideas
my best place to shop actually sad it is over, maybe i'll ask for a job too ...lol but i'm no expert, they really are and they wanted to please us over and over. I love Patty every time we saw her she asked if we were happy if we loved the flowers, she is a real person in mind and caring too
Nothing bad to say they have an extensive schedule too and are organized with set hours and time. I guess that's why they are organized and made everything without being rushed and delivered everything EARLY too.
They were never late! We love them!
Couldn't be happier
This place rocks! Spent plenty of time with fiancé(oops husband), and me. Never rushed us. I was Read more...
Couldn't be happier
This place rocks! Spent plenty of time with fiancé(oops husband), and me. Never rushed us. I was shocked when we ran over for our appt time how understanding their other brides were. When I walked out after being finished one bride said, oh I did that to them last time I spent a lot of time with them and they didn't rush me, or dismiss me.
Very nice people here we all agreed. The showroom is outrageous too! they have up lights lounge chairs, fancy table linen which I liked cause I ordered nicer table cloths too(i'm a brat), and so many flower pieces maybe 30 or more on display. just everything you want is here. Great experience Modern ideas
my best place to shop actually sad it is over, maybe i'll ask for a job too ...lol but i'm no expert, they really are and they wanted to please us over and over. I love Patty every time we saw her she asked if we were happy if we loved the flowers, she is a real person in mind and caring too
Nothing bad to say they have an extensive schedule too and are organized with set hours and time. I guess that's why they are organized and made everything without being rushed and delivered everything EARLY too.
They were never late! We love them! Read less
Services Used: Flowers, Lighting & Decor
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chris
Wedding:
7/11/2013
5.0/5.0
I just got married and I couldn't wait to call Jack & Rose. They did an outstanding job with my flowers.
They were so pleasant to deal with. Always considerate and even though I was demanding, I have to admit they were always so patient with me as I have a hard time making decisions. Patty was so outgoing and calmed me always. I love Patty. She is awesome. Creative and talented in all aspects of this product it shines through her nice personality too. Kuddos to Patty and Jack for doing an outstanding job here My relatives keep talking about the flowers as good as the food was at Watermill They were timely and flowers lasted all week. I even thought the price was so reasonable for all of their hard work (lets keep that a secret....lol)
I just got married and I couldn't wait to call Jack & Rose. They did an outstanding job with my flowers.
They were so Read more...
I just got married and I couldn't wait to call Jack & Rose. They did an outstanding job with my flowers.
They were so pleasant to deal with. Always considerate and even though I was demanding, I have to admit they were always so patient with me as I have a hard time making decisions. Patty was so outgoing and calmed me always. I love Patty. She is awesome. Creative and talented in all aspects of this product it shines through her nice personality too. Kuddos to Patty and Jack for doing an outstanding job here My relatives keep talking about the flowers as good as the food was at Watermill They were timely and flowers lasted all week. I even thought the price was so reasonable for all of their hard work (lets keep that a secret....lol) Read less
Services Used: Flowers
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josie
Wedding:
7/9/2013
5.0/5.0
they were my favorite vendor. They became like family to me.
always there when I need them I felt I was a pest but they always said I was a pleasure to speak to. Photo guy and esp DJ were hard to get to. Never there I understand they shoot and play on weekends but I work and Jack & Rose has always made themselves available to my busy schedule and I travel a lot and they allowed me to make appts a few months down the road fiancé and I thought that was great I thought they were priced great. we actually had another thousand to spend on flowers so since jack & Rose helped us save that money we applied it to our house. They are not about money by far I don't know how they do all this stuff for not much I went up to the atm because I neglected to bring cash or a check since they were willing to accommodate us with a check too. It was only 30 seconds up the street so it was NO BIG DEAL at all to get this especially since I really really wanted them.
I am glad I got them hahah but serious I was so happy they were the parents in my life since I lost both of mine within a few years and I felt kinda lost. Jack was like an older brother father and Patty like a big sister/mother (even though she is much younger) So family like in their approach. DEFINITELY NOT SALESPEOPLE but yes creative florists I am happy YEAH!!!!
they were my favorite vendor. They became like family to me.
always there when I need them I felt I was a pest but Read more...
they were my favorite vendor. They became like family to me.
always there when I need them I felt I was a pest but they always said I was a pleasure to speak to. Photo guy and esp DJ were hard to get to. Never there I understand they shoot and play on weekends but I work and Jack & Rose has always made themselves available to my busy schedule and I travel a lot and they allowed me to make appts a few months down the road fiancé and I thought that was great I thought they were priced great. we actually had another thousand to spend on flowers so since jack & Rose helped us save that money we applied it to our house. They are not about money by far I don't know how they do all this stuff for not much I went up to the atm because I neglected to bring cash or a check since they were willing to accommodate us with a check too. It was only 30 seconds up the street so it was NO BIG DEAL at all to get this especially since I really really wanted them.
I am glad I got them hahah but serious I was so happy they were the parents in my life since I lost both of mine within a few years and I felt kinda lost. Jack was like an older brother father and Patty like a big sister/mother (even though she is much younger) So family like in their approach. DEFINITELY NOT SALESPEOPLE but yes creative florists I am happy YEAH!!!! Read less
Services Used: Flowers
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emily
Wedding:
7/8/2013
5.0/5.0
I would give 10 stars if I could!
a wonderful company great people.
I didn't ever feel I was shopping I actually felt like it was fun and weddingish if you know what I mean. like everything was genuinely falling into place with these folks helping me especially with all of my wedding questions. I thought the flower part and mixing colors was really cool they told me I could put the dress cuttings on the stems that was nice too I had them sewn together to look neat and it made a big difference too. Fiance at first didn't want to come but he then felt it was cool picking these flowers and he actually enjoyed putting them together..(I liked that too) My mother is picky so picky I couldn't do anything with her, so it was FH and me all the way. Patty was a great help too Shes the one that put up with me lol
jack and rose made our wedding day pretty and our colors were so vibrant too.
they are so flexible about scheduling an appt time to design the flowers too. That was an advantage too since I live in Connecticut so setting aside genuine weekday time was important for me.
Very pleased.
I would give 10 stars if I could!
a wonderful company great people.
I didn't ever feel I was shopping I actually Read more...
I would give 10 stars if I could!
a wonderful company great people.
I didn't ever feel I was shopping I actually felt like it was fun and weddingish if you know what I mean. like everything was genuinely falling into place with these folks helping me especially with all of my wedding questions. I thought the flower part and mixing colors was really cool they told me I could put the dress cuttings on the stems that was nice too I had them sewn together to look neat and it made a big difference too. Fiance at first didn't want to come but he then felt it was cool picking these flowers and he actually enjoyed putting them together..(I liked that too) My mother is picky so picky I couldn't do anything with her, so it was FH and me all the way. Patty was a great help too Shes the one that put up with me lol
jack and rose made our wedding day pretty and our colors were so vibrant too.
they are so flexible about scheduling an appt time to design the flowers too. That was an advantage too since I live in Connecticut so setting aside genuine weekday time was important for me.
Very pleased. Read less
Services Used: Flowers, Lighting & Decor
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bobbi
Wedding:
7/7/2013
5.0/5.0
They were fantastic! I worked with Patty who I believe is one of the managers. She was wonderful. So giving of herself. You can see the care and concern for my needs every time I spoke to her. Suzanne the receptionist is a bundle of sunshine too.
I am a tough person to please. I need time to make decisions too. I am a visual person and I am ocd. does that tell you enough? well they really made me happy
the flowers the colors the style of design and perfection. I inspected every item and believe me there is no one pickier than me everything was perfect.
They gave so much of their time when do they sleep lol Accommodated me whenever I had a question or wanted to change and instead of just saying tell me on the phone Patty was so giving of her time and caring enough to say why don't you come in and Ill work with you again Patty said she would feel better giving time to me so that my wedding would be perfect, and it was. Jack put his personal eye on every item which I thought was a great plus with an owner overseeing that everything be perfect
I recommend them without a hesitation. They are an extremely good company!
They were fantastic! I worked with Patty who I believe is one of the managers. She was wonderful. So giving of herself. Read more...
They were fantastic! I worked with Patty who I believe is one of the managers. She was wonderful. So giving of herself. You can see the care and concern for my needs every time I spoke to her. Suzanne the receptionist is a bundle of sunshine too.
I am a tough person to please. I need time to make decisions too. I am a visual person and I am ocd. does that tell you enough? well they really made me happy
the flowers the colors the style of design and perfection. I inspected every item and believe me there is no one pickier than me everything was perfect.
They gave so much of their time when do they sleep lol Accommodated me whenever I had a question or wanted to change and instead of just saying tell me on the phone Patty was so giving of her time and caring enough to say why don't you come in and Ill work with you again Patty said she would feel better giving time to me so that my wedding would be perfect, and it was. Jack put his personal eye on every item which I thought was a great plus with an owner overseeing that everything be perfect
I recommend them without a hesitation. They are an extremely good company! Read less
Services Used: Flowers
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Graziella
Wedding:
7/3/2013
5.0/5.0
Jack and Rose did an excellent job with the flowers for our wedding. The staff is extremely personable, professional, and they catered to all my flower arrangement needs. They delivered everything in a timely fashion and labeled everything to make our day easier. The prices were fair and they offer a variety of packages based off of your budget. Great job!
Jack and Rose did an excellent job with the flowers for our wedding. The staff is extremely personable, professional, and Read more...
Jack and Rose did an excellent job with the flowers for our wedding. The staff is extremely personable, professional, and they catered to all my flower arrangement needs. They delivered everything in a timely fashion and labeled everything to make our day easier. The prices were fair and they offer a variety of packages based off of your budget. Great job! Read less
Services Used: Flowers, Lighting & Decor
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suzanne
Wedding:
7/1/2013
5.0/5.0
Awesome place. They spend so much time with you. That's big with me.
I cannot picture what I want and they demonstrate it in front of you. Then they make a sample of the centerpiece at the end. we really liked that too.
very busy place all of our friends have come here. We were here when one of the Yankees were here too getting flowers thought that was cool
people know them all over so we had to come here and had the same experience that they had. really nice flowers fresh beautiful and they are very generous people too so they give you their time and work with you not much more to need. they satisfied us all over
Awesome place. They spend so much time with you. That's big with me.
I cannot picture what I want and they demonstrate Read more...
Awesome place. They spend so much time with you. That's big with me.
I cannot picture what I want and they demonstrate it in front of you. Then they make a sample of the centerpiece at the end. we really liked that too.
very busy place all of our friends have come here. We were here when one of the Yankees were here too getting flowers thought that was cool
people know them all over so we had to come here and had the same experience that they had. really nice flowers fresh beautiful and they are very generous people too so they give you their time and work with you not much more to need. they satisfied us all over Read less
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
0.7/5.0
Everyone at Jack and Rose is completely unprofessional. They are nice to you to sell you on the first day and every time after that, they are nasty and rude and all they want is your money and they want CASH right away. They delivered my flowers on my wedding day wilted, without anything that I asked for in them. DO NOT USE THE, do yourself a favor!!!!!!
Everyone at Jack and Rose is completely unprofessional. They are nice to you to sell you on the first day and every time Read more...
Everyone at Jack and Rose is completely unprofessional. They are nice to you to sell you on the first day and every time after that, they are nasty and rude and all they want is your money and they want CASH right away. They delivered my flowers on my wedding day wilted, without anything that I asked for in them. DO NOT USE THE, do yourself a favor!!!!!! Read less
Services Used: Flowers, Lighting & Decor
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Private User
Wedding:
6/14/2013
1.4/5.0
worst vendor to work with. I had a bad experience working with them and they took almost a most to refund me my money. they behaved as if they are doing you a favor and should accept madness from them.
worst vendor to work with. I had a bad experience working with them and they took almost a most to refund me my money. Read more...
worst vendor to work with. I had a bad experience working with them and they took almost a most to refund me my money. they behaved as if they are doing you a favor and should accept madness from them. Read less
Services Used: Flowers
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jane
Wedding:
6/2/2013
5.0/5.0
I was so pleased with my flowers. I was recently married at the Cresthollow Country Club I couldn't be happier! I was initially booked with another inhouse florist because I just went off the list of vendors and really didn't know where to go. But I kept having disappointment after disappointment with the other florist. My banquet Manager was upset when I told him and he said I wished you would have called me before you booked flowers (no names) I was immediately introduced to their staff,an appt was setup for me that was so convenient and when I spoke with them they were so comforting. Without sounding strange they acted "human". Well the long and short is that when I came Jack the owner personally came over to introduce himself(I thought that was huge) to state that he/they would be on top of every need that I had. He said because he does so many affairs at Cresthollow and is their actual preferred vendor he would do many more things for me. Well I was married a little over a month ago, and Jack and staff of Jack and Rose blew me away. I couldn't believe how they read my mind, the planning was so much fun, but the tears of joy came out on my wedding day. They pleased me with the exact flowers, so very fresh(they make the flowers day of wedding), and colors so vibrant.They included so many gifts of decorating my cake,my and grooms table, parent tables, over and beyond my contract. In fact when ever we spoke it was NEVER about a contract,it was always how can we help you. In this day and age when other companies are all about lack of service and money money. Jack and Rose never changed the price and when I wanted to spend more money on additional items,Jack himself said to not spend more and allow his staff to help satisfy any other need from within the agreement. I listened to Jack and his personal assistant and Manager of the company Patty who was a dream always,so giving so helpful so kind. I cant begin to end this as they are so caring/kind 100% happy
I was so pleased with my flowers. I was recently married at the Cresthollow Country Club I couldn't be happier! I was Read more...
I was so pleased with my flowers. I was recently married at the Cresthollow Country Club I couldn't be happier! I was initially booked with another inhouse florist because I just went off the list of vendors and really didn't know where to go. But I kept having disappointment after disappointment with the other florist. My banquet Manager was upset when I told him and he said I wished you would have called me before you booked flowers (no names) I was immediately introduced to their staff,an appt was setup for me that was so convenient and when I spoke with them they were so comforting. Without sounding strange they acted "human". Well the long and short is that when I came Jack the owner personally came over to introduce himself(I thought that was huge) to state that he/they would be on top of every need that I had. He said because he does so many affairs at Cresthollow and is their actual preferred vendor he would do many more things for me. Well I was married a little over a month ago, and Jack and staff of Jack and Rose blew me away. I couldn't believe how they read my mind, the planning was so much fun, but the tears of joy came out on my wedding day. They pleased me with the exact flowers, so very fresh(they make the flowers day of wedding), and colors so vibrant.They included so many gifts of decorating my cake,my and grooms table, parent tables, over and beyond my contract. In fact when ever we spoke it was NEVER about a contract,it was always how can we help you. In this day and age when other companies are all about lack of service and money money. Jack and Rose never changed the price and when I wanted to spend more money on additional items,Jack himself said to not spend more and allow his staff to help satisfy any other need from within the agreement. I listened to Jack and his personal assistant and Manager of the company Patty who was a dream always,so giving so helpful so kind. I cant begin to end this as they are so caring/kind 100% happy Read less
Services Used: Flowers
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Christina
Wedding:
5/4/2013
4.8/5.0
I have to say, I am so happy with Jack and Rose. My wedding was 5/4/13. I am VERY particular, like the best of everything, and know what I want. Patty created EXACTLY what I wanted for my center pieces, my bridesmaids bouquets the boutenierres, and even the corsages. The floweres looked way more expensive than what i paid.I had not one problem with Jack, as a matter of fact, my Mom and I stayed and chatted an hour after our sample appt (partly because we were stuck because there was a car accident blocking the parking lot lol). I have to reiterate, everything was PERFECT. Thank you Jack and Patty!
I have to say, I am so happy with Jack and Rose. My wedding was 5/4/13. I am VERY particular, like the best of everything, Read more...
I have to say, I am so happy with Jack and Rose. My wedding was 5/4/13. I am VERY particular, like the best of everything, and know what I want. Patty created EXACTLY what I wanted for my center pieces, my bridesmaids bouquets the boutenierres, and even the corsages. The floweres looked way more expensive than what i paid.I had not one problem with Jack, as a matter of fact, my Mom and I stayed and chatted an hour after our sample appt (partly because we were stuck because there was a car accident blocking the parking lot lol). I have to reiterate, everything was PERFECT. Thank you Jack and Patty! Read less
Services Used: Flowers
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Kristy
Wedding:
4/20/2013
5.0/5.0
Ah-mazing!!!! Jack & Rose did an amazing job for our wedding flowers!!! I was completely in LOVE with my bridal bouquet!!!! It came out so awesome and better then I could have imagined! Not to mention our centerpieces!!! They were different than anything they had done and they came out so amazing!!! Patty was so awesome to work with and Jack was really accommodating too! And even their receptionist, Suzanne, was always so sweet when I called! Loved all the work they did! Great job!!!
Ah-mazing!!!! Jack & Rose did an amazing job for our wedding flowers!!! I was completely in LOVE with my bridal Read more...
Ah-mazing!!!! Jack & Rose did an amazing job for our wedding flowers!!! I was completely in LOVE with my bridal bouquet!!!! It came out so awesome and better then I could have imagined! Not to mention our centerpieces!!! They were different than anything they had done and they came out so amazing!!! Patty was so awesome to work with and Jack was really accommodating too! And even their receptionist, Suzanne, was always so sweet when I called! Loved all the work they did! Great job!!! Read less
Services Used: Flowers, Lighting & Decor
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carol
Wedding:
3/24/2013
4.9/5.0
the review for angela posted here is incorrect as she states Jack and Rose is Not a Westbury Manor vendor and so on. Well Jack & Rose is a WESTBURY MANOR VENDOR and I was told to openly use them. I am truly glad I did
They were early on delivery, flowers so fresh and bright and lasted all day in 90 degree temps. a pleasure to deal with. so kind so willing to please
about angela you can clearly see that she is another flower company vendor trying to badger Jack and Rose otherwise who else would take the time to look them up just to state a lie and then to post ratings. It is obvious that she just wanted to discredit them. ashame people cannot be truthful I was told to be suspicious of the reviews that are anonymous (why? what are they trying to hide, the truth?) I was so happy and recommend this company to everyone.
DONT BELIEVE THESE OTHER LIES they really worked hard for me
the review for angela posted here is incorrect as she states Jack and Rose is Not a Westbury Manor vendor and so on. Well Read more...
the review for angela posted here is incorrect as she states Jack and Rose is Not a Westbury Manor vendor and so on. Well Jack & Rose is a WESTBURY MANOR VENDOR and I was told to openly use them. I am truly glad I did
They were early on delivery, flowers so fresh and bright and lasted all day in 90 degree temps. a pleasure to deal with. so kind so willing to please
about angela you can clearly see that she is another flower company vendor trying to badger Jack and Rose otherwise who else would take the time to look them up just to state a lie and then to post ratings. It is obvious that she just wanted to discredit them. ashame people cannot be truthful I was told to be suspicious of the reviews that are anonymous (why? what are they trying to hide, the truth?) I was so happy and recommend this company to everyone.
DONT BELIEVE THESE OTHER LIES they really worked hard for me Read less
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
4.8/5.0
A DREAM! GREAT CUSTOMER SERVICE. ALWAYS RESPONSIVE TO MY CALLS AND HELPFUL TO MY MANY NEEDS. THEY SEEM TO ALWAYS BE AT WORK I'VE CALLED SATURDAYS AND SUNDAYS AND ANYTIME WEEKDAYS AND THEY ALWAYS ANSWER THE PHONE(dont they sleep...lol) AND WHEN IVE LEFT MESSAGES WHEN IVE CALLED AFTERHOURS THEY ALWAYS CALLED ME BACK.
THE TRIP TO MY WEDDING WAS HECKFUL STRESSFUL AND DISTURBING BUT I HAVE TO SAY THAT JACKROSE WAS ALWAYS WILLING TO SETUP APPTS TO HELP ME AS I AM KNOWN TO BE A PERSON. THEY ARE ALWAYS PLEASANT AND SWEET TO DEAL WITH PATTY IS SO CREATIVE THEIR DESIGNS ARE SO RIGHT ON MODERN, IFYOU WISH, TRADITIONAL IF YOU REQUIRE, VERY DIVERSIFIED STYLES. PRICING IS VERY GOOD TOO, WE WENT TO 5 FLORISTS AND I WISH I CAME HERE FIRST OR SECOND CAUSE I WOULDNT HAVE WASTED MY TIME ELSEWHERE. DAY OF DELIVERY WAS AN HOUR EARLY TO MY START PLACE AND 2 HOURS EARLY TO MY VENUE. CATERER COULDNT BELIEVE HOW THEY STAYED WITH ME AT VENUE TIL I WALKED INTO MY RECEPTION I THINK THAT WAS GOOD CUSTOMER SERVICE TOO CATERER SAID THE QUALITY WAS SUPERB AS STAFF WAS PLEASANT TO WORK WITH. I WILL WRITE THEM A THANK YOU AND REFER THEM TO MY SISTERS AND FRIENDS TOO
DONT UNDERSTAND THE NEGATIVE IT SEEMS THAT IT IS PROBABLY THEIR COMPETITORS WRITING BAD AND MAYBE FROM BRIDES THAT DONT REALIZE YOU HAVE TO PAY FOR WHAT YOU ADD ON JUST LIKE THE CATERER CHARGES YOU FOR ADD ONS I JUST DONT GET IT. MAYBE THAT FRUSTRATES OTHERS BUT I WORKED ON A BUDGET AND JACK WAS SO SO VERY NICE AS THOUGH I WAS A RELATIVE ORDAUGHTER. ALWAYS TRIED TO SAVE ME MONEY. AND THEIR SHOWROOM IS SO CREATIVE A THE ARRANGEMENTS SO MODERN LEDS CANDLES HIGH PIECES LOW ONES TOO A NICE LARGE SELECTION
A DREAM! GREAT CUSTOMER SERVICE. ALWAYS RESPONSIVE TO MY CALLS AND HELPFUL TO MY MANY NEEDS. THEY SEEM TO ALWAYS BE AT Read more...
A DREAM! GREAT CUSTOMER SERVICE. ALWAYS RESPONSIVE TO MY CALLS AND HELPFUL TO MY MANY NEEDS. THEY SEEM TO ALWAYS BE AT WORK I'VE CALLED SATURDAYS AND SUNDAYS AND ANYTIME WEEKDAYS AND THEY ALWAYS ANSWER THE PHONE(dont they sleep...lol) AND WHEN IVE LEFT MESSAGES WHEN IVE CALLED AFTERHOURS THEY ALWAYS CALLED ME BACK.
THE TRIP TO MY WEDDING WAS HECKFUL STRESSFUL AND DISTURBING BUT I HAVE TO SAY THAT JACKROSE WAS ALWAYS WILLING TO SETUP APPTS TO HELP ME AS I AM KNOWN TO BE A PERSON. THEY ARE ALWAYS PLEASANT AND SWEET TO DEAL WITH PATTY IS SO CREATIVE THEIR DESIGNS ARE SO RIGHT ON MODERN, IFYOU WISH, TRADITIONAL IF YOU REQUIRE, VERY DIVERSIFIED STYLES. PRICING IS VERY GOOD TOO, WE WENT TO 5 FLORISTS AND I WISH I CAME HERE FIRST OR SECOND CAUSE I WOULDNT HAVE WASTED MY TIME ELSEWHERE. DAY OF DELIVERY WAS AN HOUR EARLY TO MY START PLACE AND 2 HOURS EARLY TO MY VENUE. CATERER COULDNT BELIEVE HOW THEY STAYED WITH ME AT VENUE TIL I WALKED INTO MY RECEPTION I THINK THAT WAS GOOD CUSTOMER SERVICE TOO CATERER SAID THE QUALITY WAS SUPERB AS STAFF WAS PLEASANT TO WORK WITH. I WILL WRITE THEM A THANK YOU AND REFER THEM TO MY SISTERS AND FRIENDS TOO
DONT UNDERSTAND THE NEGATIVE IT SEEMS THAT IT IS PROBABLY THEIR COMPETITORS WRITING BAD AND MAYBE FROM BRIDES THAT DONT REALIZE YOU HAVE TO PAY FOR WHAT YOU ADD ON JUST LIKE THE CATERER CHARGES YOU FOR ADD ONS I JUST DONT GET IT. MAYBE THAT FRUSTRATES OTHERS BUT I WORKED ON A BUDGET AND JACK WAS SO SO VERY NICE AS THOUGH I WAS A RELATIVE ORDAUGHTER. ALWAYS TRIED TO SAVE ME MONEY. AND THEIR SHOWROOM IS SO CREATIVE A THE ARRANGEMENTS SO MODERN LEDS CANDLES HIGH PIECES LOW ONES TOO A NICE LARGE SELECTION Read less
Services Used: Flowers
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Angela
Wedding:
2/20/2013
0.0/5.0
Jack and Rose called us saying they were in in- house florists for the Westbury Manor and offerred us a 25% discount if we booked soon. Well, these two are NOT the in-house florists for the Westbury Manor at all so be sure to do your homework people and double check everything! Had I not been wise to double check with my event planner at WM and done my homework to check WeddingWire reviews, I may be here posting yet another disaster story. I do not like dishonesty!! To be perfectly frank, there is so much competition on Long Island and with so many vendors scoring 4.8/5.0 and up, I'd like to know how Jack and Rose are still in the game with a 3.2/5.0!
Jack and Rose called us saying they were in in- house florists for the Westbury Manor and offerred us a 25% discount if we Read more...
Jack and Rose called us saying they were in in- house florists for the Westbury Manor and offerred us a 25% discount if we booked soon. Well, these two are NOT the in-house florists for the Westbury Manor at all so be sure to do your homework people and double check everything! Had I not been wise to double check with my event planner at WM and done my homework to check WeddingWire reviews, I may be here posting yet another disaster story. I do not like dishonesty!! To be perfectly frank, there is so much competition on Long Island and with so many vendors scoring 4.8/5.0 and up, I'd like to know how Jack and Rose are still in the game with a 3.2/5.0! Read less
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
4.9/5.0
VERY NICE PEOPLE MY NICEST VENDOR BY FAR
always helpful and never about money my father had to say that we were willing to pay extra cause everything we wanted was FREE
they gave gifts to start out. we were blown away since every vendore out there is tight and cheap. i know the economy is tough but jackrose was generouse and nice too. I wanted to come in late for an appt cause im going to law school and jack was willing to open his business AFTER HOURS to help and accomodate me. i thought that was incredible since no one does that kind of stuff one of the other floral venodrs in mineola canceled on me 5 minutes before i got there why? no explanation pls call back! Maybe im am a bridzilla but i am nice and if i am i expect the return respect and jack and patty did that always so courteous believe me girls i shopped around and my sisters flowers were dead on arrival from a different popular florist not too far away and they did nothing to help her.
when my other appts came they showed my everything i would be getting who does that? my individual bridal/brmds flowers were shown to me one by one and then they said they would make a mock piece of my centerpiece they even took pictures of it. nothing could ever go wrong, and guess what? NOTHING DID! I guess i am writng more than i wished to cause i cant stand liars that say things that arent true and like the other girl said if you read thru the giborish you can see its probably the other flower shops bad mouthing cause i have to say its difficult to find human beings that treat you like a person and NOT like just a sale.
we have been in touch with jackrose after wedding and brought them back flowers from hawaii too as a gift for doing such a good job...a few days later jackrose delivered me a huge flower piece with those flowers arranged properly as a perminent keepsake for jared and me. they are truly one of a kind.....now i can see why they are around for 85 years. good work guys
VERY NICE PEOPLE MY NICEST VENDOR BY FAR
always helpful and never about money my father had to say that we were Read more...
VERY NICE PEOPLE MY NICEST VENDOR BY FAR
always helpful and never about money my father had to say that we were willing to pay extra cause everything we wanted was FREE
they gave gifts to start out. we were blown away since every vendore out there is tight and cheap. i know the economy is tough but jackrose was generouse and nice too. I wanted to come in late for an appt cause im going to law school and jack was willing to open his business AFTER HOURS to help and accomodate me. i thought that was incredible since no one does that kind of stuff one of the other floral venodrs in mineola canceled on me 5 minutes before i got there why? no explanation pls call back! Maybe im am a bridzilla but i am nice and if i am i expect the return respect and jack and patty did that always so courteous believe me girls i shopped around and my sisters flowers were dead on arrival from a different popular florist not too far away and they did nothing to help her.
when my other appts came they showed my everything i would be getting who does that? my individual bridal/brmds flowers were shown to me one by one and then they said they would make a mock piece of my centerpiece they even took pictures of it. nothing could ever go wrong, and guess what? NOTHING DID! I guess i am writng more than i wished to cause i cant stand liars that say things that arent true and like the other girl said if you read thru the giborish you can see its probably the other flower shops bad mouthing cause i have to say its difficult to find human beings that treat you like a person and NOT like just a sale.
we have been in touch with jackrose after wedding and brought them back flowers from hawaii too as a gift for doing such a good job...a few days later jackrose delivered me a huge flower piece with those flowers arranged properly as a perminent keepsake for jared and me. they are truly one of a kind.....now i can see why they are around for 85 years. good work guys Read less
Services Used: Flowers
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jessica
Wedding:
1/13/2013
5.0/5.0
lovely flower place
gorgeous building very special and unique
they have so much to admire stuff i never saw before
big flower displays medium pieces small ones low ones glass water lighting too where do i begin?
SO EFFICIENT
they gave me a private appt while no other place did
they actually meet up with you before the wedding and personally help you design the flowers too i could not believe it
they make samples and take pictures that made me and sty feel so good that they were on their game.
i guess experience talks here!
dont waste your time elsewhere and forget the nonsense that the other flower guys say propaganda is a cold war and doesnt get you anywhere! they know there stuff here and are also nice folks to work with go and see the truth for yourself i did and when i went they had so many people walk in to see them i guess without a time one girl from the inn said everyone wants to go here hey that made me feel good too. i think every bride is worth the experience to get the best i did!
lovely flower place
gorgeous building very special and unique
they have so much to admire stuff i never saw Read more...
lovely flower place
gorgeous building very special and unique
they have so much to admire stuff i never saw before
big flower displays medium pieces small ones low ones glass water lighting too where do i begin?
SO EFFICIENT
they gave me a private appt while no other place did
they actually meet up with you before the wedding and personally help you design the flowers too i could not believe it
they make samples and take pictures that made me and sty feel so good that they were on their game.
i guess experience talks here!
dont waste your time elsewhere and forget the nonsense that the other flower guys say propaganda is a cold war and doesnt get you anywhere! they know there stuff here and are also nice folks to work with go and see the truth for yourself i did and when i went they had so many people walk in to see them i guess without a time one girl from the inn said everyone wants to go here hey that made me feel good too. i think every bride is worth the experience to get the best i did! Read less
Services Used: Flowers
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Claudine
Wedding:
12/22/2012
0.0/5.0
Do not use this vendor! Jack was definately the typical salesman and had us hooked on what he promised would be our dream wedding flowers. He promised us and guaranteed us we would get exactly what we wanted and never came through. The centerpieces were less than impressive but that was not even the worst part. Our ceremony was at 530 and our flowers arrived in the ceremony room as the procession was starting. Not only that, the florist staff did not even have the decency to bring them in- my sisters had to put the arrangements on the pillars. Also- they neglected to inform me that my flowers were spray painted and as the flowers started to crack i had black paint chips all over my veil and dress. My moms corsage fell apart before the ceremony and all of the groomsmen's boutineers fell apart quickly as well. The quality of flowers was not great and we spent thousands of dollars on a service that we didn't receive. Patty was condescending and the flowers stressed me out more than ANYTHING else to do with the wedding. DO NOT USE THEM!!!
Do not use this vendor! Jack was definately the typical salesman and had us hooked on what he promised would be our dream Read more...
Do not use this vendor! Jack was definately the typical salesman and had us hooked on what he promised would be our dream wedding flowers. He promised us and guaranteed us we would get exactly what we wanted and never came through. The centerpieces were less than impressive but that was not even the worst part. Our ceremony was at 530 and our flowers arrived in the ceremony room as the procession was starting. Not only that, the florist staff did not even have the decency to bring them in- my sisters had to put the arrangements on the pillars. Also- they neglected to inform me that my flowers were spray painted and as the flowers started to crack i had black paint chips all over my veil and dress. My moms corsage fell apart before the ceremony and all of the groomsmen's boutineers fell apart quickly as well. The quality of flowers was not great and we spent thousands of dollars on a service that we didn't receive. Patty was condescending and the flowers stressed me out more than ANYTHING else to do with the wedding. DO NOT USE THEM!!! Read less
Services Used: Flowers, Lighting & Decor
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Jennifer
Wedding:
12/7/2012
4.0/5.0
They have good products. The delivery guy was awesome and delivered my flowers on time. They even gave us some extra things in case some flowers broke. The only thing I would complain about is when I went there for appts. I would wait a long time before anyone saw me which was a little annoying. But they definitely work with you and you can tell them a budget and they help you find that will work for you.
They have good products. The delivery guy was awesome and delivered my flowers on time. They even gave us some extra Read more...
They have good products. The delivery guy was awesome and delivered my flowers on time. They even gave us some extra things in case some flowers broke. The only thing I would complain about is when I went there for appts. I would wait a long time before anyone saw me which was a little annoying. But they definitely work with you and you can tell them a budget and they help you find that will work for you. Read less
Services Used: Flowers
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Yvette
Wedding:
11/3/2012
3.2/5.0
Just because I had Crest Hollow as my vendor they only allowed me to go to florist that they recommended..They were friendly when they first met you, i mean super nice...since they gave me what i asked for at a good price i went with them b/c if not the next day you wasn't getting that discount, so how could i pass that up. which i think that was my mistake. Everything you sign in the contract with them you have to read the fine print b/c they trick you. I told them that i was having 200 guest and the lady Patty that we worked with was like ok so that means about 150 guest, so b/c i signed i agreed to 150 guest. well so happen i had 180 guest so she had to make at least 5 more tables of arrangements. They did accommodate me after the fact that i sounded upset and i told her there is no way i can pay more money for these center pieces. they they all look the same,NO! When i went for my viewing of 1 of my centerpieces i was very very upset. It was so ugly, i felt i could of did a better job with centerpieces and i also had to supply my own pumpkins(part of my centerpiece)so all she had to do was put flowers, thank God they added mums to make it look fallish..thats all i wanted.i just felt that i was telling them how to do their job, it was crazy!!. At the end of the day though i think they are more known for their bouquets not their centerpieces. my bouquet came out just the way i wanted and very beautiful.
Just because I had Crest Hollow as my vendor they only allowed me to go to florist that they recommended..They were Read more...
Just because I had Crest Hollow as my vendor they only allowed me to go to florist that they recommended..They were friendly when they first met you, i mean super nice...since they gave me what i asked for at a good price i went with them b/c if not the next day you wasn't getting that discount, so how could i pass that up. which i think that was my mistake. Everything you sign in the contract with them you have to read the fine print b/c they trick you. I told them that i was having 200 guest and the lady Patty that we worked with was like ok so that means about 150 guest, so b/c i signed i agreed to 150 guest. well so happen i had 180 guest so she had to make at least 5 more tables of arrangements. They did accommodate me after the fact that i sounded upset and i told her there is no way i can pay more money for these center pieces. they they all look the same,NO! When i went for my viewing of 1 of my centerpieces i was very very upset. It was so ugly, i felt i could of did a better job with centerpieces and i also had to supply my own pumpkins(part of my centerpiece)so all she had to do was put flowers, thank God they added mums to make it look fallish..thats all i wanted.i just felt that i was telling them how to do their job, it was crazy!!. At the end of the day though i think they are more known for their bouquets not their centerpieces. my bouquet came out just the way i wanted and very beautiful. Read less
Services Used: Flowers
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Laura
Wedding:
10/12/2012
5.0/5.0
We used Jack and Rose because they were recommended by our venue. I have to admit, I had my worries, but I was nothing but pleased on the day of my wedding when I saw my flowers arrive. My bouquet was perfect! I wanted something a little less traditional and they listened to me and gave me exactly what I wanted. I couldn't be happier. The centerpieces and bridal party flowers were equally as lovely, and those who took them home said they lasted quite a while. Thank you Jack and Rose! Excellent work!
We used Jack and Rose because they were recommended by our venue. I have to admit, I had my worries, but I was nothing but Read more...
We used Jack and Rose because they were recommended by our venue. I have to admit, I had my worries, but I was nothing but pleased on the day of my wedding when I saw my flowers arrive. My bouquet was perfect! I wanted something a little less traditional and they listened to me and gave me exactly what I wanted. I couldn't be happier. The centerpieces and bridal party flowers were equally as lovely, and those who took them home said they lasted quite a while. Thank you Jack and Rose! Excellent work! Read less
Services Used: Flowers
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Lauren
Wedding:
10/7/2012
5.0/5.0
Jack and Patti are simply awesome. They catered to my needs and requests, my constant changing of bouquets and centerpieces. All the flowers came out amazing and we couldn't have asked for anything better. Patti was so flexible when meeting with me to design and she always made sure that I was happy with the decisions I made. I will refer our friends to them!!!
Jack and Patti are simply awesome. They catered to my needs and requests, my constant changing of bouquets and Read more...
Jack and Patti are simply awesome. They catered to my needs and requests, my constant changing of bouquets and centerpieces. All the flowers came out amazing and we couldn't have asked for anything better. Patti was so flexible when meeting with me to design and she always made sure that I was happy with the decisions I made. I will refer our friends to them!!! Read less
Services Used: Flowers, Lighting & Decor
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Anonymous
Wedding:
1+ year ago
2.0/5.0
They were extremely pushy at the first visit. They only wants a cash deposit and asked us to go to the bank down the road to give it to them. They wouldn't even give us a day to think about it. They told us we werd there last appt and when we came back with the money they still have 2 other appts after us. The only reason we uses them was bc it was a good price and I wasn't very picky about the flowers
They were extremely pushy at the first visit. They only wants a cash deposit and asked us to go to the bank down the road Read more...
They were extremely pushy at the first visit. They only wants a cash deposit and asked us to go to the bank down the road to give it to them. They wouldn't even give us a day to think about it. They told us we werd there last appt and when we came back with the money they still have 2 other appts after us. The only reason we uses them was bc it was a good price and I wasn't very picky about the flowers Read less
Services Used: Flowers, Lighting & Decor
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candi
Wedding:
9/1/2012
1.6/5.0
Jack is a salesman in every sense of the word. He sells you and makes promises that, once he has your business, he does not follow through on. His contract is designed to confuse and protect himself, not to help the customer or to ensure the customers satisfaction. I will say, the bridesmaids bouquets were gorgeous, however, I gave them a photo of the exact bouquet I wanted for myself and was gauranteed it would look just like the photo. When it arrived at my house that morning, it looked NOTHING like the photo, which they had a copy of and I asked over and over again if it would be identical. I sent it back twice to be redone before my brother finally had to run down there and make sure they fixed it. It was unusable. The centerpieces were ok, but also not what I originally wanted. They were branches with orchids on them, which turns out I paid all that money just to rent them. I hope the next couple enjoyed my centerpieces.
Jack is a salesman in every sense of the word. He sells you and makes promises that, once he has your business, he does Read more...
Jack is a salesman in every sense of the word. He sells you and makes promises that, once he has your business, he does not follow through on. His contract is designed to confuse and protect himself, not to help the customer or to ensure the customers satisfaction. I will say, the bridesmaids bouquets were gorgeous, however, I gave them a photo of the exact bouquet I wanted for myself and was gauranteed it would look just like the photo. When it arrived at my house that morning, it looked NOTHING like the photo, which they had a copy of and I asked over and over again if it would be identical. I sent it back twice to be redone before my brother finally had to run down there and make sure they fixed it. It was unusable. The centerpieces were ok, but also not what I originally wanted. They were branches with orchids on them, which turns out I paid all that money just to rent them. I hope the next couple enjoyed my centerpieces. Read less
Services Used: Flowers, Lighting & Decor
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steverne
Wedding:
8/31/2012
5.0/5.0
Jack and Rose was on point,I loved my center pieces,my bouquet(beautiful!!!) they were on time. every thing was perfect. I made the right choice with this company.
Jack and Rose was on point,I loved my center pieces,my bouquet(beautiful!!!) they were on time. every thing was perfect. I Read more...
Jack and Rose was on point,I loved my center pieces,my bouquet(beautiful!!!) they were on time. every thing was perfect. I made the right choice with this company. Read less
Services Used: Flowers, Lighting & Decor
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Jasmine
Wedding:
8/11/2012
0.0/5.0
PLEASE DO NOT BOOK with these people they will sell you a dream and make you life a living HELL. Patty the worker @ Jack & Rose is very nasty, rude and unprofessional. She is very inconsistant and unsensitive to the bride and grooms needs. I made a huge mistake booking with them and regret it with my heart and soul. These people just want your money and dont have your best intreset @ hand. I was told 1 thing before the wedding, told something else at the wedding and told something else after. TERRIBLE... Crest Hollow informed us this was a awesome florist but at this point I beg to differ. This place is a HUGE set up for a major disater!!!!!!! If I were you please book with ANY other florist on the recoomended list @ Crest Hollow and not here. If there was a rating with no star's. PLEASE don't believe any words these people (Jack or Patty) has to say!!!!!! They are liar's LIAR'S, LIAR'S, LIAR'S that's all I have to say.
PLEASE DO NOT BOOK with these people they will sell you a dream and make you life a living HELL. Patty the worker @ Jack & Read more...
PLEASE DO NOT BOOK with these people they will sell you a dream and make you life a living HELL. Patty the worker @ Jack & Rose is very nasty, rude and unprofessional. She is very inconsistant and unsensitive to the bride and grooms needs. I made a huge mistake booking with them and regret it with my heart and soul. These people just want your money and dont have your best intreset @ hand. I was told 1 thing before the wedding, told something else at the wedding and told something else after. TERRIBLE... Crest Hollow informed us this was a awesome florist but at this point I beg to differ. This place is a HUGE set up for a major disater!!!!!!! If I were you please book with ANY other florist on the recoomended list @ Crest Hollow and not here. If there was a rating with no star's. PLEASE don't believe any words these people (Jack or Patty) has to say!!!!!! They are liar's LIAR'S, LIAR'S, LIAR'S that's all I have to say. Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
4.6/5.0
The day I went in I met Jack I knew I could trust them with this most important day. Jack and Patty were a pleasure when Jack began to explain to me what they would be able to do and see to it that all my tables had high fabulous centerpieces and he threw so many things in for free I just began to cry tears of joy my wedding was amazing everyone raved about the beauty and quality of the flowers and centerpieces. I highly recommend Jack and Rose! Thank You Jack and Patty!
The day I went in I met Jack I knew I could trust them with this most important day. Jack and Patty were a pleasure when Read more...
The day I went in I met Jack I knew I could trust them with this most important day. Jack and Patty were a pleasure when Jack began to explain to me what they would be able to do and see to it that all my tables had high fabulous centerpieces and he threw so many things in for free I just began to cry tears of joy my wedding was amazing everyone raved about the beauty and quality of the flowers and centerpieces. I highly recommend Jack and Rose! Thank You Jack and Patty! Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
2.0/5.0
When I first went to Jack and Rose I felt so comfortable picking out different flowers and designs. Patty was very knowledgeable about what would look beautiful. The centerpieces in the reception room were out of this world!!! There are a few reasons why I didn’t give this an A+ like the rest of my vendors. 1. When we wanted to purchase vases or didn’t like certain things the woman we were working with didn’t take our criticism very well. She got defensive and tried to make us feel like we didn’t know what we were talking about and she was an expert. We were also told that we had to return the rented votives after the event and that they weren’t coming back to pick them up. 2. I don’t know if it was because it was hot but all of the bouquets and boutonnieres fell apart. We were told to keep them in the AC and spray them with water and we did just that. Then when we were taking pictures outside they just crumbled to pieces. Luckily my bouquet stayed intact though. All in all I wasn’t completely disappointed since our reception room was beautiful but I would have liked a more accommodating and friendly staff.
When I first went to Jack and Rose I felt so comfortable picking out different flowers and designs. Patty was very Read more...
When I first went to Jack and Rose I felt so comfortable picking out different flowers and designs. Patty was very knowledgeable about what would look beautiful. The centerpieces in the reception room were out of this world!!! There are a few reasons why I didn’t give this an A+ like the rest of my vendors. 1. When we wanted to purchase vases or didn’t like certain things the woman we were working with didn’t take our criticism very well. She got defensive and tried to make us feel like we didn’t know what we were talking about and she was an expert. We were also told that we had to return the rented votives after the event and that they weren’t coming back to pick them up. 2. I don’t know if it was because it was hot but all of the bouquets and boutonnieres fell apart. We were told to keep them in the AC and spray them with water and we did just that. Then when we were taking pictures outside they just crumbled to pieces. Luckily my bouquet stayed intact though. All in all I wasn’t completely disappointed since our reception room was beautiful but I would have liked a more accommodating and friendly staff. Read less
Services Used: Flowers, Lighting & Decor
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Anonymous
Wedding:
2+ years ago
4.3/5.0
At first i thought we had made a mistake with the florist but they came through and the day of the wedding everything was delivered on time and beautifully.
At first i thought we had made a mistake with the florist but they came through and the day of the wedding everything was Read more...
At first i thought we had made a mistake with the florist but they came through and the day of the wedding everything was delivered on time and beautifully. Read less
Services Used: Flowers, Lighting & Decor
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Since I made my own centerpieces I ordered the bouquets, boutonnieres, and corsages from Jack & Rose. I found this vendor at the Swan Club Bridal Showcase and fell in love with their displays. At my first appointment I showed Patty pictures of what I wanted my bouquet to look like and she assured me it was do-able. She was always honest about what orchids are better suited for the time of year and gave helpful suggestions. Together we created the bouquet of my dreams. My bridesmaids' bouquets were gorgeous as well. The flowers really add a special touch to your big day and Jack & Rose know how to create breathtaking arrangements.
Since I made my own centerpieces I ordered the bouquets, boutonnieres, and corsages from Jack & Rose. I found this vendor Read more...
Since I made my own centerpieces I ordered the bouquets, boutonnieres, and corsages from Jack & Rose. I found this vendor at the Swan Club Bridal Showcase and fell in love with their displays. At my first appointment I showed Patty pictures of what I wanted my bouquet to look like and she assured me it was do-able. She was always honest about what orchids are better suited for the time of year and gave helpful suggestions. Together we created the bouquet of my dreams. My bridesmaids' bouquets were gorgeous as well. The flowers really add a special touch to your big day and Jack & Rose know how to create breathtaking arrangements. Read less
Services Used: Flowers
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Best
Wedding:
6/3/2012
0.0/5.0
I only used Jack and Rose since my banquet manager at Crest Hollow Country Club recommended them for me.
We dealt with Patty for all my flowers, and she constantly talked down to us. At one point she left us in their dingy, dark, outdated, poor excuse of a showroom while she typed up our "contract." Fourty five minutes pass, and we go look at what was going on in their office. She was sitting their eating her lunch and just chatting with someone on the phone while she left us just sitting there!!
At the next design session, where I was to pick out flowers based on fresh ones, all she had to show me was a purple rose (which looked more like pink) an ugly white filler flower, and a white hydrangea. I asked her if there are any other flowers to look at, and she just gave me a blank look. So, I was forced to make do with what little selection they could provide.
After researching flowers online, I saw that hydrangea came in purple, which was not told to me during the meeting. I called Patty and she told me that they cannot order them in purple, but can spray paint them purple.
So many things went wrong with them that by the time it got to the day of my wedding I was nervous of the final product. That day gave me the most stress. Patty specifically told me that the $400 in delivery (which Jack and Rose was around the corner from Crest Hollow) was because she would be there all day to set up and fix anything if it went wrong. I NEVER saw anyone from Jack and Rose once during my wedding! My all white rose bouquet was wilting, some were turning brown, and then all of the petals started coming off. Jack & Rose needed to be called at their office to find them to replace my bouquet. I then had to take the rest of my pictures without my bouquet.
Lastly, the contract stated I was to receive glass dishes for the centerpieces. They LIED- they were cheap dark green plastic dishes which ruined the look of them. DO NOT USE THEM IF YOU HAVE A CHOICE!
I only used Jack and Rose since my banquet manager at Crest Hollow Country Club recommended them for me.
We dealt Read more...
I only used Jack and Rose since my banquet manager at Crest Hollow Country Club recommended them for me.
We dealt with Patty for all my flowers, and she constantly talked down to us. At one point she left us in their dingy, dark, outdated, poor excuse of a showroom while she typed up our "contract." Fourty five minutes pass, and we go look at what was going on in their office. She was sitting their eating her lunch and just chatting with someone on the phone while she left us just sitting there!!
At the next design session, where I was to pick out flowers based on fresh ones, all she had to show me was a purple rose (which looked more like pink) an ugly white filler flower, and a white hydrangea. I asked her if there are any other flowers to look at, and she just gave me a blank look. So, I was forced to make do with what little selection they could provide.
After researching flowers online, I saw that hydrangea came in purple, which was not told to me during the meeting. I called Patty and she told me that they cannot order them in purple, but can spray paint them purple.
So many things went wrong with them that by the time it got to the day of my wedding I was nervous of the final product. That day gave me the most stress. Patty specifically told me that the $400 in delivery (which Jack and Rose was around the corner from Crest Hollow) was because she would be there all day to set up and fix anything if it went wrong. I NEVER saw anyone from Jack and Rose once during my wedding! My all white rose bouquet was wilting, some were turning brown, and then all of the petals started coming off. Jack & Rose needed to be called at their office to find them to replace my bouquet. I then had to take the rest of my pictures without my bouquet.
Lastly, the contract stated I was to receive glass dishes for the centerpieces. They LIED- they were cheap dark green plastic dishes which ruined the look of them. DO NOT USE THEM IF YOU HAVE A CHOICE! Read less
Services Used: Flowers
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Julia
Wedding:
6/3/2012
2.2/5.0
Out of all my wedding vendors I would most dissatisfied with jack and rose. My center pieces were not done the way we had agreed on, the flowers kept falling out of my bouquet, and they "decorated" my wedding cake without my permission! Not only that they put in a row of white rosés on the bottom layer of the cake but they left a rose out so my cake had a gap in it. Most ppl prob didn't notice, but it irritated me so much that I deleted all pictures of my cake post the poor decoration. The people working there are not pleasant either. They charge additional fees for everything, everything has a string attached. Awful!!!
Out of all my wedding vendors I would most dissatisfied with jack and rose. My center pieces were not done the way we had Read more...
Out of all my wedding vendors I would most dissatisfied with jack and rose. My center pieces were not done the way we had agreed on, the flowers kept falling out of my bouquet, and they "decorated" my wedding cake without my permission! Not only that they put in a row of white rosés on the bottom layer of the cake but they left a rose out so my cake had a gap in it. Most ppl prob didn't notice, but it irritated me so much that I deleted all pictures of my cake post the poor decoration. The people working there are not pleasant either. They charge additional fees for everything, everything has a string attached. Awful!!! Read less
Services Used: Flowers, Lighting & Decor
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LORMICH
Wedding:
4/22/2012
5.0/5.0
4/26/2012 FANTASTIC
I am realizing that I am the type of girl that needs so much help with everything I do.
My mother has passes away for a few years now, I wish she could have been here for my wedding. I especially need her help. When I cam to Jack&Rose my thoughts were all over the place. I met with Patty who runs the design team, I dont know what else to say except she is so incredibly caring and so overly helpful. First of all I work 5 days a week. I am glad to have my job. Times were tough, but Patty worked in her schedule special appt times. I offered to buy her dinner, she refused and said this is what I do, save the money for your honeymoon. I offered to tip her, she said she and her staff does not accept a gratuity and that they never did! She helped Paul and all with many different types of flowerrs, and colors, so many modern designs. Paul originally could care less about flowers, but he said he was blown away.
They gave us some centerpieces for free. and some of our peoples corsages. Every flower, every experience hass been wonderful. I read some other stuff, and find it hard to believe when my own experience was so perfect and jack rose made my wedding perfect!
4/26/2012 FANTASTIC
I am realizing that I am the type of girl that needs so much help with everything I do.
My Read more...
4/26/2012 FANTASTIC
I am realizing that I am the type of girl that needs so much help with everything I do.
My mother has passes away for a few years now, I wish she could have been here for my wedding. I especially need her help. When I cam to Jack&Rose my thoughts were all over the place. I met with Patty who runs the design team, I dont know what else to say except she is so incredibly caring and so overly helpful. First of all I work 5 days a week. I am glad to have my job. Times were tough, but Patty worked in her schedule special appt times. I offered to buy her dinner, she refused and said this is what I do, save the money for your honeymoon. I offered to tip her, she said she and her staff does not accept a gratuity and that they never did! She helped Paul and all with many different types of flowerrs, and colors, so many modern designs. Paul originally could care less about flowers, but he said he was blown away.
They gave us some centerpieces for free. and some of our peoples corsages. Every flower, every experience hass been wonderful. I read some other stuff, and find it hard to believe when my own experience was so perfect and jack rose made my wedding perfect! Read less
Services Used: Flowers, Lighting & Decor
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kelly
Wedding:
4/16/2012
5.0/5.0
words can not describe how pleased i was with Jack and Rose. The moment i first met them i felt so comfortable. They gave me everything i ever wanted and more very pleased when i got married on the 16th of march. once again i was very pleased with their services.
words can not describe how pleased i was with Jack and Rose. The moment i first met them i felt so comfortable. They gave Read more...
words can not describe how pleased i was with Jack and Rose. The moment i first met them i felt so comfortable. They gave me everything i ever wanted and more very pleased when i got married on the 16th of march. once again i was very pleased with their services. Read less
Services Used: Flowers, Lighting & Decor
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JP12
Wedding:
4/13/2012
0.0/5.0
When I had my wedding in April, we booked Jack & Rose. They were terrible. The flowers were late getting to the house so we were late to the wedding. When the flowers arrived, they looked droopy and dead. The photographer didn't want us to use the bouquets in the pictures they were so bad. Jack & Rose was also late putting flowers on the tables at the venues. The maitre d had to call them. When they did arrive, the centerpieces looked so awful I almost cried. I had to "sign off" on the flowers and the representative from the florist had the audacity to ask me to write something wonderful about them next to my signature. No one wanted to take the flowers home from the wedding. The Wednesday following the wedding we called to let them know how disappointed we were. Patty said she was sorry we felt that way and hung up. I honestly don't know at this point what is worse- the fact that the flowers were terrible or the fact that they didn't care. Don't book them.
When I had my wedding in April, we booked Jack & Rose. They were terrible. The flowers were late getting to the house so Read more...
When I had my wedding in April, we booked Jack & Rose. They were terrible. The flowers were late getting to the house so we were late to the wedding. When the flowers arrived, they looked droopy and dead. The photographer didn't want us to use the bouquets in the pictures they were so bad. Jack & Rose was also late putting flowers on the tables at the venues. The maitre d had to call them. When they did arrive, the centerpieces looked so awful I almost cried. I had to "sign off" on the flowers and the representative from the florist had the audacity to ask me to write something wonderful about them next to my signature. No one wanted to take the flowers home from the wedding. The Wednesday following the wedding we called to let them know how disappointed we were. Patty said she was sorry we felt that way and hung up. I honestly don't know at this point what is worse- the fact that the flowers were terrible or the fact that they didn't care. Don't book them. Read less
Services Used: Flowers
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lisa
Wedding:
4/7/2012
4.6/5.0
Hello ladies, my name is Lisa and I am the happiest newlywed in the world.
My wedding was such a spectacular event, thanks to "Jack and Rose Florists".
My flowers were oh so beautiful, just like Patty promised...(she is so
talented).
I will be forever grateful to both Jack and Patty for their patience,
professionalism and
the perfect arrangements they made.
Patty walked me through the selection process and contract signing with such a
kind and patient attitude...(I was so nervous).
Jack was nothing but a complete gentleman to my husband and I, explaining to us
both that it was natural to be very nervous when preparing for the big day.
At the end of the reception, everyone wanted to know who made the flowers.
Ladies...go see Jack and Patty, at Jack and Rose Florists...
they are simply THE BEST!!!
Hello ladies, my name is Lisa and I am the happiest newlywed in the world.
My wedding was such a spectacular event, Read more...
Hello ladies, my name is Lisa and I am the happiest newlywed in the world.
My wedding was such a spectacular event, thanks to "Jack and Rose Florists".
My flowers were oh so beautiful, just like Patty promised...(she is so
talented).
I will be forever grateful to both Jack and Patty for their patience,
professionalism and
the perfect arrangements they made.
Patty walked me through the selection process and contract signing with such a
kind and patient attitude...(I was so nervous).
Jack was nothing but a complete gentleman to my husband and I, explaining to us
both that it was natural to be very nervous when preparing for the big day.
At the end of the reception, everyone wanted to know who made the flowers.
Ladies...go see Jack and Patty, at Jack and Rose Florists...
they are simply THE BEST!!! Read less
Services Used: Flowers
Wwnetwork-128
Jessica
Wedding:
3/25/2012
5.0/5.0
My name is Jessica and I had my wedding March 25.
I am so happy that I chose Jack and Rose Florist. They gave me so many ideas
And suggestions. And also many gifts to make my wedding beautiful!
My name is Jessica and I had my wedding March 25.
I am so happy that I chose Jack and Rose Florist. They gave me so Read more...
My name is Jessica and I had my wedding March 25.
I am so happy that I chose Jack and Rose Florist. They gave me so many ideas
And suggestions. And also many gifts to make my wedding beautiful! Read less
Services Used: Flowers, Lighting & Decor
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JessiJ12
Wedding:
3/25/2012
5.0/5.0
Hi my name is Jessica and my wedding was march 25. I am so happy that I chose Jack and Rose Florist. They gave me so many ideas and suggestions. And also many gifts to make my wedding beautiful!I would definitely recommend this florist company.
Hi my name is Jessica and my wedding was march 25. I am so happy that I chose Jack and Rose Florist. They gave me so many Read more...
Hi my name is Jessica and my wedding was march 25. I am so happy that I chose Jack and Rose Florist. They gave me so many ideas and suggestions. And also many gifts to make my wedding beautiful!I would definitely recommend this florist company. Read less
Services Used: Flowers
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NikNak1979
Wedding:
1/7/2012
5.0/5.0
All i can say about Jack & Rose was that when I walked into my design session with Patty I told her I wanted my room to look romantic and magical and she superseded that the room was absolutely breathtaking. I wish I can go back and walk into that room for the first time again. It was amazing. We would highly recommend them to anyone
All i can say about Jack & Rose was that when I walked into my design session with Patty I told her I wanted my room to Read more...
All i can say about Jack & Rose was that when I walked into my design session with Patty I told her I wanted my room to look romantic and magical and she superseded that the room was absolutely breathtaking. I wish I can go back and walk into that room for the first time again. It was amazing. We would highly recommend them to anyone Read less
Services Used: Flowers, Lighting & Decor
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WinterBride
Wedding:
1/6/2012
1.6/5.0
Do not use this florist. At the end of the day I will say that my centerpieces were lovely but not many other florists would have done the same thing for less money and less aggravation (I had roses and hydrangeas with ostrich feathers). My personal flowers were not good though. To sum it up, this florist is very dated and will not give you modern or fresh flowers....most of their work looks like it's from the 80s or so simple that proflowers.com could have done the same thing. Those brides that liked this place probably were very traditional and simple and didn't mind plain, ordinary or even slightly wilted flowers. If you are modern, detail oriented and smart.....do not use the florist.

Here's my story....

I booked this florist since they were recommended by the Watermill and they gave us a good price. However, do not be fooled by their original low price. First of all, we received our price before we got our contract which meant that we had discussed what we wanted, quoted a price but were mailed the contract weeks later which did not accurately reflect what we had said. Ex.) I said that I wanted LARGE bouquets for myself and the girls because the bridesmaid dresses were black and white and I wanted their pink rose bouquet to offer a pop of color. Moreover, myself, sisters and most of my bridesmaids are tall and a skimpy bouquet would look dumb. When I got the contract it said that my bridesmaid would only get 15 roses and I would get 20......that's very small especially when they use tiny roses which aren't even open yet. Even more disturbing was that the bouquets they showed us in their books had 30 or more flowers a piece and I had wanted bigger than the pictures. This being said, I'm not really sure why I received a contract with half as many flowers. When I pointed this discrepancy out, I was told that their bouquets were big and I shouldn't worry. I asked if they would make me a sample bouquet and they refused. Finally I just fought with them saying if they didn't give me larger bouquets as promised I would go elsewhere and sue them in small claims court. So they upgraded my bouquets at no charge. I thought this resolved the problem but on the day of my wedding the bouquets were still too small, flat looking, wrong color and worst of all the flowers were bad quality. The bridesmaid's bouquets were supposed to be white and light pink but came in a yellowly looking cream and pink and the flowers looked wilted with brown edges. My flowers were supposed to be made of large pale pink roses but they were all closed, yet still wilted looking. So disappointed. At least since Jack and Rose refused to deliver my flowers to my home to take pictures with because they said they would be ruined in the cold weather (meanwhile it was 50 degrees and we took photos inside), the bouquets didn't make it to most of the pictures.

The centerpieces turned out nice but it was another battle to get them that way. Initially, we ordered large rose centerpieces with little to no greenery and baby's breath in tall vases with an orchid inside. When we saw the sample we were horrified because it looked like something proflowers threw together for $60 but we had spent $200 a piece! There were not enough roses, they were wilted and brown, some were open some were closed, they were not put together well just thrown in the vase and there was so much green it almost looked like a funeral arrangement. The best part was the "cascading orchid" we were promised in the vase was actually just a leftover orchid branch with 3 buds and one small bloom. When we complained they pretended to be shocked like there was something wrong with us. They also said that they would never have put a whole orchid in a vase because that would have doubled the price and an orchid couldn't fit in a vase anyway.....Long story short we had them switch out greenery for hydrangea (which I asked for originally and was told it was unavailable in winter), added more roses, replaced the orchid branch with a rose, and added ostrich feathers to give it some drama (a cost we had to bear on our own). They looked lovely but it ended up costing us 850 more than our original contract despite the fact that our wishes had not changed-they just gave us cheap shit in our contract instead of listening to what we wanted in the first place.

I needed ceremony flowers last minute and asked Bayport Flower Houses to do them since I lived close by this florist-They were amazing......so wish I had just went there!
Do not use this florist. At the end of the day I will say that my centerpieces were lovely but not many other florists Read more...
Do not use this florist. At the end of the day I will say that my centerpieces were lovely but not many other florists would have done the same thing for less money and less aggravation (I had roses and hydrangeas with ostrich feathers). My personal flowers were not good though. To sum it up, this florist is very dated and will not give you modern or fresh flowers....most of their work looks like it's from the 80s or so simple that proflowers.com could have done the same thing. Those brides that liked this place probably were very traditional and simple and didn't mind plain, ordinary or even slightly wilted flowers. If you are modern, detail oriented and smart.....do not use the florist.

Here's my story....

I booked this florist since they were recommended by the Watermill and they gave us a good price. However, do not be fooled by their original low price. First of all, we received our price before we got our contract which meant that we had discussed what we wanted, quoted a price but were mailed the contract weeks later which did not accurately reflect what we had said. Ex.) I said that I wanted LARGE bouquets for myself and the girls because the bridesmaid dresses were black and white and I wanted their pink rose bouquet to offer a pop of color. Moreover, myself, sisters and most of my bridesmaids are tall and a skimpy bouquet would look dumb. When I got the contract it said that my bridesmaid would only get 15 roses and I would get 20......that's very small especially when they use tiny roses which aren't even open yet. Even more disturbing was that the bouquets they showed us in their books had 30 or more flowers a piece and I had wanted bigger than the pictures. This being said, I'm not really sure why I received a contract with half as many flowers. When I pointed this discrepancy out, I was told that their bouquets were big and I shouldn't worry. I asked if they would make me a sample bouquet and they refused. Finally I just fought with them saying if they didn't give me larger bouquets as promised I would go elsewhere and sue them in small claims court. So they upgraded my bouquets at no charge. I thought this resolved the problem but on the day of my wedding the bouquets were still too small, flat looking, wrong color and worst of all the flowers were bad quality. The bridesmaid's bouquets were supposed to be white and light pink but came in a yellowly looking cream and pink and the flowers looked wilted with brown edges. My flowers were supposed to be made of large pale pink roses but they were all closed, yet still wilted looking. So disappointed. At least since Jack and Rose refused to deliver my flowers to my home to take pictures with because they said they would be ruined in the cold weather (meanwhile it was 50 degrees and we took photos inside), the bouquets didn't make it to most of the pictures.

The centerpieces turned out nice but it was another battle to get them that way. Initially, we ordered large rose centerpieces with little to no greenery and baby's breath in tall vases with an orchid inside. When we saw the sample we were horrified because it looked like something proflowers threw together for $60 but we had spent $200 a piece! There were not enough roses, they were wilted and brown, some were open some were closed, they were not put together well just thrown in the vase and there was so much green it almost looked like a funeral arrangement. The best part was the "cascading orchid" we were promised in the vase was actually just a leftover orchid branch with 3 buds and one small bloom. When we complained they pretended to be shocked like there was something wrong with us. They also said that they would never have put a whole orchid in a vase because that would have doubled the price and an orchid couldn't fit in a vase anyway.....Long story short we had them switch out greenery for hydrangea (which I asked for originally and was told it was unavailable in winter), added more roses, replaced the orchid branch with a rose, and added ostrich feathers to give it some drama (a cost we had to bear on our own). They looked lovely but it ended up costing us 850 more than our original contract despite the fact that our wishes had not changed-they just gave us cheap shit in our contract instead of listening to what we wanted in the first place.

I needed ceremony flowers last minute and asked Bayport Flower Houses to do them since I lived close by this florist-They were amazing......so wish I had just went there! Read less
Services Used: Flowers
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Heather
Wedding:
11/12/2011
2.5/5.0
Overall, at the end of the day, the flowers were gorgeous. However, making an appointment was another story. Unless you are unemployed, I don't know how any of their customers could find the times of their available appointments convenient. In addition, the contract is thicker than that of a contract you would have for buying a new house, which made it difficult to read. Lastly, after confirming the drop-off time twice, the flowers were dropped off 40 minutes late. This was particularly inconvenient since they only had one drop-off location which meant that someone had to wait for the flowers to be delivered in order to bring them to the groom and his party who needed them for photos. At the end of the day, the quality was tainted by the other experiences that we had with their staff.
Overall, at the end of the day, the flowers were gorgeous. However, making an appointment was another story. Unless you Read more...
Overall, at the end of the day, the flowers were gorgeous. However, making an appointment was another story. Unless you are unemployed, I don't know how any of their customers could find the times of their available appointments convenient. In addition, the contract is thicker than that of a contract you would have for buying a new house, which made it difficult to read. Lastly, after confirming the drop-off time twice, the flowers were dropped off 40 minutes late. This was particularly inconvenient since they only had one drop-off location which meant that someone had to wait for the flowers to be delivered in order to bring them to the groom and his party who needed them for photos. At the end of the day, the quality was tainted by the other experiences that we had with their staff. Read less
Services Used: Flowers
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Mary
Wedding:
10/29/2011
4.7/5.0
They are a little pricey but worth it if you want beautiful flowers and unbelievable center pieces . I was married in the fall ad really wanted the fall colors And look to it. The stands the flowers were on looked like trees with all dried leaves in them. The flowers were gorgeous and had all tea lights hanging from sticks. They were so creative and everything was done right and on time. I absolutely loved the work they did
They are a little pricey but worth it if you want beautiful flowers and unbelievable center pieces . I was married in the Read more...
They are a little pricey but worth it if you want beautiful flowers and unbelievable center pieces . I was married in the fall ad really wanted the fall colors And look to it. The stands the flowers were on looked like trees with all dried leaves in them. The flowers were gorgeous and had all tea lights hanging from sticks. They were so creative and everything was done right and on time. I absolutely loved the work they did Read less
Services Used: Flowers, Lighting & Decor
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Anonymous
Wedding:
2+ years ago
4.6/5.0
I decided to check out Jack and Rose after attending the Bridal showcase at Crest and it was also one of the vendors they recommended. I was a little hesitant to use them because they had tons of bad reviews. We decided to go anyway and they gave us the best price for what we were looking for so we decided to go ahead and sign the contract. I dont have any complains except maybe the man in the office is rude but I did not have to deal with him I dealt with Patty. She was nice. My arrangements were simple which is probably a good thing. My bouquet was gorgeous and just like I had envision it. The bouquet for the maids of honor, BM and flowers girl were beautiful as well. So no complains from me.
I decided to check out Jack and Rose after attending the Bridal showcase at Crest and it was also one of the vendors they Read more...
I decided to check out Jack and Rose after attending the Bridal showcase at Crest and it was also one of the vendors they recommended. I was a little hesitant to use them because they had tons of bad reviews. We decided to go anyway and they gave us the best price for what we were looking for so we decided to go ahead and sign the contract. I dont have any complains except maybe the man in the office is rude but I did not have to deal with him I dealt with Patty. She was nice. My arrangements were simple which is probably a good thing. My bouquet was gorgeous and just like I had envision it. The bouquet for the maids of honor, BM and flowers girl were beautiful as well. So no complains from me. Read less
Services Used: Flowers
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lmargolies
Wedding:
7/31/2011
5.0/5.0
My husband and I met with both Jack and Patty from Jack & Rose.

Both were very professional, flexible and listened to what we wanted as well as offered suggestions to compliment our wedding.

The flowers we received from Jack & Rose were exactly what we were looking for - elegant and classy.

I highly recommend Jack & Rose as they were excellent to work with.
My husband and I met with both Jack and Patty from Jack & Rose.

Both were very professional, flexible and Read more...
My husband and I met with both Jack and Patty from Jack & Rose.

Both were very professional, flexible and listened to what we wanted as well as offered suggestions to compliment our wedding.

The flowers we received from Jack & Rose were exactly what we were looking for - elegant and classy.

I highly recommend Jack & Rose as they were excellent to work with. Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
2.0/5.0
I met with Patty for the design session. During my session another future bride stopped by and demanded to talk her and Jack, she was very irate. Arguing in the foyer, I could hear it was something about the flowers, particularly the color, not being what she had agreed upon an she demanded her moneyback, etc. I foolishly passed it off as a "Bridezilla" and styed and booked them for my personel flowers. I should have taken the hint from the other bride to be! The next hint came in the form of the most absurdly unprofessional looking contract I've ever seen - over 50% of it WAS IN CAPS and underlined, then they set about using a yellow highlighter on other parts. And then the initially after almost every line that "I understand" this and that.
My marriage ceremony was at 3PM and my photographer was coming at 1PM, so I asked that my flowers be delivered by 12 Noon. Patty thought that was too early, but agreed without incident. On the day of the wedding they arrived an hour earlier then requested. Yes i am glad it was an 1 hour earlier rather than 1 hour later, but that was pretty unprofessional. And yet again I had to initial multiple times the "I understand" this and that before the delivery man would leave my home.
My bouquet was made up of mainly roses and peonies. My peonies were supposed to be a darker pink than the pink roses, as agreed upon at the design session. The peonies and pink roses matched. But it still looked very nice, and I did not want ANY undue stress so I said nothing.
I did remove ANY of the personal flowers from the delivery box before my photographer arrived and we were ready to take photos. When we were ready for flower photos we removed the cellophane covering on the box and I watched my photographer gently remove my bouquet. Immediately one of my roses fell out of the arrangement and onto the floor. I plucked it up and he handed me the bouquet for inspection. I had a large cascading bouquet and the florist did not deem it necessary to use any floral wiring, all the flower and just been stuck into a damp green flower foam!! So I stuck the flower back into it's spot and held my breath as I walked down the rather long aisle at church and hoped none of the flowers fell out.
Lucky me they lasted the entire mass! But as I walking back to the Rolls Royce two roses slipped out! Inside the limo i had to once more repair my bouquet. Obviously the roses that had landed on floor had bruised petals!
I went with Jack and Rose because they gave me a good price with the type of flowers and style of bouquet I wanted. The bouquets the MOH and bridemaids had were clutch style and had no issues that I am aware of, same with the bouttenniers. And my large cascade bouquet looked beautiful, but the quality was a real issue.
I met with Patty for the design session. During my session another future bride stopped by and demanded to talk her and Read more...
I met with Patty for the design session. During my session another future bride stopped by and demanded to talk her and Jack, she was very irate. Arguing in the foyer, I could hear it was something about the flowers, particularly the color, not being what she had agreed upon an she demanded her moneyback, etc. I foolishly passed it off as a "Bridezilla" and styed and booked them for my personel flowers. I should have taken the hint from the other bride to be! The next hint came in the form of the most absurdly unprofessional looking contract I've ever seen - over 50% of it WAS IN CAPS and underlined, then they set about using a yellow highlighter on other parts. And then the initially after almost every line that "I understand" this and that.
My marriage ceremony was at 3PM and my photographer was coming at 1PM, so I asked that my flowers be delivered by 12 Noon. Patty thought that was too early, but agreed without incident. On the day of the wedding they arrived an hour earlier then requested. Yes i am glad it was an 1 hour earlier rather than 1 hour later, but that was pretty unprofessional. And yet again I had to initial multiple times the "I understand" this and that before the delivery man would leave my home.
My bouquet was made up of mainly roses and peonies. My peonies were supposed to be a darker pink than the pink roses, as agreed upon at the design session. The peonies and pink roses matched. But it still looked very nice, and I did not want ANY undue stress so I said nothing.
I did remove ANY of the personal flowers from the delivery box before my photographer arrived and we were ready to take photos. When we were ready for flower photos we removed the cellophane covering on the box and I watched my photographer gently remove my bouquet. Immediately one of my roses fell out of the arrangement and onto the floor. I plucked it up and he handed me the bouquet for inspection. I had a large cascading bouquet and the florist did not deem it necessary to use any floral wiring, all the flower and just been stuck into a damp green flower foam!! So I stuck the flower back into it's spot and held my breath as I walked down the rather long aisle at church and hoped none of the flowers fell out.
Lucky me they lasted the entire mass! But as I walking back to the Rolls Royce two roses slipped out! Inside the limo i had to once more repair my bouquet. Obviously the roses that had landed on floor had bruised petals!
I went with Jack and Rose because they gave me a good price with the type of flowers and style of bouquet I wanted. The bouquets the MOH and bridemaids had were clutch style and had no issues that I am aware of, same with the bouttenniers. And my large cascade bouquet looked beautiful, but the quality was a real issue. Read less
Services Used: Flowers
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SKDarling4
Wedding:
6/4/2011
1.2/5.0
Jack and Rose came highly referred by my venue. I was so dissapointed. Long story short, i was planning from out of state. My now husband is in the military and we live in Louisiana. On our first meeting with Jack he was so great. Kept going on how he will do all he can for us in his appreciation for our service to our country. He promised added extras on our wedding day. Well, from then on, Jack never spoke to us. Making appointments was horrible. When we were there, Jack would walk right past us without even saying hello! Hi, we're paying customers, at leasy say hi!! They never had time for us when we were in town and actually asked if i can fly in on another weekend to better their schedule! When i had futher issues with Patti, she asked if "this is about money." How unprofessional! On the day of my wedding, Jack, who promised would be there, wasn't. Some person i had never met showed up to deliever my flowers, and when the flowers were falling out of the bouquet, he said that was normal for flowers to fall. Really?? So much for giving your all Jack. If you want a full in detail the hassel they gave me, email me at SKDarling4@aol.com.
Jack and Rose came highly referred by my venue. I was so dissapointed. Long story short, i was planning from out of state. Read more...
Jack and Rose came highly referred by my venue. I was so dissapointed. Long story short, i was planning from out of state. My now husband is in the military and we live in Louisiana. On our first meeting with Jack he was so great. Kept going on how he will do all he can for us in his appreciation for our service to our country. He promised added extras on our wedding day. Well, from then on, Jack never spoke to us. Making appointments was horrible. When we were there, Jack would walk right past us without even saying hello! Hi, we're paying customers, at leasy say hi!! They never had time for us when we were in town and actually asked if i can fly in on another weekend to better their schedule! When i had futher issues with Patti, she asked if "this is about money." How unprofessional! On the day of my wedding, Jack, who promised would be there, wasn't. Some person i had never met showed up to deliever my flowers, and when the flowers were falling out of the bouquet, he said that was normal for flowers to fall. Really?? So much for giving your all Jack. If you want a full in detail the hassel they gave me, email me at SKDarling4@aol.com. Read less
Services Used: Flowers
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Holly
Wedding:
6/4/2011
1.9/5.0
Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I was worn down by the time I dealt with Jack and his asst, Patty. Sorry I caved. They didn't provide the color I wanted (and sent pictures of), left petals for the caterer to have strewn (which never made it to the tables) and were unavailable once they had money in hand. Jack was rude when doing the contract (I should've walked then!) and tried to regroup and smile. I gave him the benefit of the doubt. I had wanted specific things spelled out, and he balked that "we are a multi-million dollar company and don't rip people off!" Wish I'd read these reviews before. There are so many florists out there, and this is the one area I feel I truly made a mistake with in my beautiful wedding--the florist! Choose wisely with someone who leaves you with a good feeling. Do NOT be backed into a corner. Leave and think about your treatment at the shop and whether you were pushed into signing right then and there for a "deal"! You can always go back, OR NOT.
Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I Read more...
Jack and Rose were recommended by Swan Club. Perhaps they would have been more accommodating for a larger budget, but I was worn down by the time I dealt with Jack and his asst, Patty. Sorry I caved. They didn't provide the color I wanted (and sent pictures of), left petals for the caterer to have strewn (which never made it to the tables) and were unavailable once they had money in hand. Jack was rude when doing the contract (I should've walked then!) and tried to regroup and smile. I gave him the benefit of the doubt. I had wanted specific things spelled out, and he balked that "we are a multi-million dollar company and don't rip people off!" Wish I'd read these reviews before. There are so many florists out there, and this is the one area I feel I truly made a mistake with in my beautiful wedding--the florist! Choose wisely with someone who leaves you with a good feeling. Do NOT be backed into a corner. Leave and think about your treatment at the shop and whether you were pushed into signing right then and there for a "deal"! You can always go back, OR NOT. Read less
Services Used: Flowers
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tateyana17
Wedding:
6/3/2011
0.8/5.0
Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find another company that will give you a better deal and better flowers than this company for a cheaper price and better quality flowers. out of all my vendors that I had, they were the worst. I got married in June 2011 and when I first met them, they were soo nice so I decided to sign a contract with them. As soon as it came time to choose my flowers and to work with me on the pricing they didn't care, and they were very rude. I left there crying everytime i had to meet with them and you would think that they would remember me when I call them since they told me they "never had a bride cry before", they are a joke. This was the worst experience of my life. I went for my design session and first off she didn't want me to have my design session earlier than a month before the wedding which my planner thank god got her to do it 6 months before somehow. When they did it, I hated it, it was nothing of what I was looking for and instead of trying to make it better and try to stay in my budget, she would just be too busy during my session with other customers and be very difficult and I felt soo rushed. When I started crying the owner Jack didn't even care to come and see what was going on I know he heard me talking cause his office was right there and when I asked about how big my bouquet would be he came out of the office and threw the boquet at me on the couch and didn't care about what was going on. They were so particular with the contract detailing everything that will be at my wedding and I had paid alot for my flowers and on the day of my wedding, they had a delivery guy who didn't even know how to set up my flowers and I had to tell him on my wedding day what to do. I shouldn't have to worry about stupid things like this on my day. Then the guy continued to stalk me throughout the time when I was looking at our reception room before the guest came in for dinner to tell me to change my review of his work and how satisfied I was. I told him to leave me alone and that I was very upset and unsatisfied, it wasn't until I spoke very sternly to him that he finally backed off. I could not believe that this was happening. All in all i didn't let it ruin my day. I had an amazing wedding day and i really wanted to write this review for all you brides out there so you don't have to deal with something like this like I did. I truely regreted going with this company oh and to make matters worse, when I tried contacting them after my wedding, they would not answer their phone nor would they return my messages. Please don't let this happen to you. Our wedding day should be something as stress free as possible and Jack and Rose did not help with that nor did they care. I would NEVER recommend them to anyone.
Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find Read more...
Jack and Rose is the WORST florist ever!!!! Please do not choose them as your florist vendor, you will be able to find another company that will give you a better deal and better flowers than this company for a cheaper price and better quality flowers. out of all my vendors that I had, they were the worst. I got married in June 2011 and when I first met them, they were soo nice so I decided to sign a contract with them. As soon as it came time to choose my flowers and to work with me on the pricing they didn't care, and they were very rude. I left there crying everytime i had to meet with them and you would think that they would remember me when I call them since they told me they "never had a bride cry before", they are a joke. This was the worst experience of my life. I went for my design session and first off she didn't want me to have my design session earlier than a month before the wedding which my planner thank god got her to do it 6 months before somehow. When they did it, I hated it, it was nothing of what I was looking for and instead of trying to make it better and try to stay in my budget, she would just be too busy during my session with other customers and be very difficult and I felt soo rushed. When I started crying the owner Jack didn't even care to come and see what was going on I know he heard me talking cause his office was right there and when I asked about how big my bouquet would be he came out of the office and threw the boquet at me on the couch and didn't care about what was going on. They were so particular with the contract detailing everything that will be at my wedding and I had paid alot for my flowers and on the day of my wedding, they had a delivery guy who didn't even know how to set up my flowers and I had to tell him on my wedding day what to do. I shouldn't have to worry about stupid things like this on my day. Then the guy continued to stalk me throughout the time when I was looking at our reception room before the guest came in for dinner to tell me to change my review of his work and how satisfied I was. I told him to leave me alone and that I was very upset and unsatisfied, it wasn't until I spoke very sternly to him that he finally backed off. I could not believe that this was happening. All in all i didn't let it ruin my day. I had an amazing wedding day and i really wanted to write this review for all you brides out there so you don't have to deal with something like this like I did. I truely regreted going with this company oh and to make matters worse, when I tried contacting them after my wedding, they would not answer their phone nor would they return my messages. Please don't let this happen to you. Our wedding day should be something as stress free as possible and Jack and Rose did not help with that nor did they care. I would NEVER recommend them to anyone. Read less
Services Used: Flowers
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Dolores
Wedding:
5/14/2011
3.0/5.0
I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make appointments was a hassle. I would leave messages and they would not call back for days. The day of my wedding everything was delivered on time...actually early. One problem I had with them is that they would not deal with my planner at all! I consider that to be very unprofessional. I hired a planner to handle everything you should be able to communicate with her. Also the day of they promised to scatter rose petals around and they did not. Its a small touch but if you promise someone to do it then do it. My actual centerpieces were very beautiful just like I wanted. I do not have any complaints about that.
I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make Read more...
I dealt with Patti and she was as sweet as can be. I did not have any issues dealing with her IN PERSON. Calling to make appointments was a hassle. I would leave messages and they would not call back for days. The day of my wedding everything was delivered on time...actually early. One problem I had with them is that they would not deal with my planner at all! I consider that to be very unprofessional. I hired a planner to handle everything you should be able to communicate with her. Also the day of they promised to scatter rose petals around and they did not. Its a small touch but if you promise someone to do it then do it. My actual centerpieces were very beautiful just like I wanted. I do not have any complaints about that. Read less
Services Used: Flowers
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Diane
Wedding:
4/15/2011
4.5/5.0
My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out reading reviews because we trusted the crest hollow. So we booked with them. One day when I discovered wedding wire some of his reviews were not so good and some of our vendors told us that they have heard there was some issues. So we were scared but hoped for the best. With that said Jack and Rose went above our expectations and everything came together. Our flowers were lovely and we even got the rose petals on the tables! One thing that we did not like was the 20 page contract. it was very confusing although they do sit with you and go over it. Once your on your own reading it your like what is going on. But we were very pleased with the outcome.
My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out Read more...
My husband and I were excited about booking with Jack and Rose because Crest Hollow RAVED about them. We went with out reading reviews because we trusted the crest hollow. So we booked with them. One day when I discovered wedding wire some of his reviews were not so good and some of our vendors told us that they have heard there was some issues. So we were scared but hoped for the best. With that said Jack and Rose went above our expectations and everything came together. Our flowers were lovely and we even got the rose petals on the tables! One thing that we did not like was the 20 page contract. it was very confusing although they do sit with you and go over it. Once your on your own reading it your like what is going on. But we were very pleased with the outcome. Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
1.2/5.0
Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the guy from my wedding venue said he worked with them before we decided to go and check it out. Jack, the owner was there and he opened the door just for us with seemed sketchy.
He left us to fill out a form with all the details on the wedding, and some details I could not let him know that early in the stage so I left them blank. He left us for about 20 minutes until I got up and went to look for him. When I told him we got to head back to Brooklyn and if he can come talk to us he got so mad and said this is important so if you don’t have time come back when you do. SO RUDE.
He sat down and looked at our report and gave us some rough evaluation and said that the price is xxx and only if you book today I can give you 50% off the price. I wanted a breakdown of the price and he refused to give it to me. He just kept on praising that people book with him 2 years in advance and kept on saying how his flowers are imported from Africa and need special order etc (really? People book flowers before everything else?? ). We did not make any research about it and honestly I did not want to spend so much time on the flowers so I was very close to leaving deposit. but there was something about Jack that I really did not feel comfortable about and his rude and pushy attitude did not seem appealing to me at all. My husband and I decided to wait before we book him and Jack said he would hold that “special” offer for another day. Thank G-D I did not leave any deposit. I went home and did some research and realized that there are much cheaper deals then that special 50% off he gave us! I also read reviews and experiences of others and I am glad that I listened to my feelings!
Guys advise to you- do the research before and do not make rush decisions! Even though I really liked the guy who helped me at wedding venue, you still got to be careful and not just trust people’s recommendation right away.
Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the Read more...
Jack and Rose was recommended by the venue that I booked. Since it was in a convenient location (5 min drive away) and the guy from my wedding venue said he worked with them before we decided to go and check it out. Jack, the owner was there and he opened the door just for us with seemed sketchy.
He left us to fill out a form with all the details on the wedding, and some details I could not let him know that early in the stage so I left them blank. He left us for about 20 minutes until I got up and went to look for him. When I told him we got to head back to Brooklyn and if he can come talk to us he got so mad and said this is important so if you don’t have time come back when you do. SO RUDE.
He sat down and looked at our report and gave us some rough evaluation and said that the price is xxx and only if you book today I can give you 50% off the price. I wanted a breakdown of the price and he refused to give it to me. He just kept on praising that people book with him 2 years in advance and kept on saying how his flowers are imported from Africa and need special order etc (really? People book flowers before everything else?? ). We did not make any research about it and honestly I did not want to spend so much time on the flowers so I was very close to leaving deposit. but there was something about Jack that I really did not feel comfortable about and his rude and pushy attitude did not seem appealing to me at all. My husband and I decided to wait before we book him and Jack said he would hold that “special” offer for another day. Thank G-D I did not leave any deposit. I went home and did some research and realized that there are much cheaper deals then that special 50% off he gave us! I also read reviews and experiences of others and I am glad that I listened to my feelings!
Guys advise to you- do the research before and do not make rush decisions! Even though I really liked the guy who helped me at wedding venue, you still got to be careful and not just trust people’s recommendation right away. Read less
Services Used: Flowers
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Ted
Wedding:
2/1/2011
0.0/5.0
My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the meeting it was MISERABLE!!!!. We did not meet with the florist at all. We met with some one else. We were down stairs from the main office. We did not go upstairs at all. The person we met with was so vague, boring and no idea what we wanted. He showed us some pictures of flowers. The books were outdated and we never saw any flowers. We wanted a specific types of flowers and a certain number of centerpieces. Again, he was so vague that he did not provide us with any details or anything. To all future brides reading this, I warn you DO NOT BOOK WITH THIS FLORIST. IT WILL BE A WASTE OF YOUR MONEY!!!
My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the Read more...
My fiance and I met with Jack and Rose Florist for a preliminary meeting before we booked with a florist. To sum up the meeting it was MISERABLE!!!!. We did not meet with the florist at all. We met with some one else. We were down stairs from the main office. We did not go upstairs at all. The person we met with was so vague, boring and no idea what we wanted. He showed us some pictures of flowers. The books were outdated and we never saw any flowers. We wanted a specific types of flowers and a certain number of centerpieces. Again, he was so vague that he did not provide us with any details or anything. To all future brides reading this, I warn you DO NOT BOOK WITH THIS FLORIST. IT WILL BE A WASTE OF YOUR MONEY!!! Read less
Services Used: Flowers
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Geovanna
Wedding:
9/6/2010
4.6/5.0
I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted us double what Jack and Rose did. Finally we decided to go with them and I couldnt have been more pleased with our flowers! My bouquet was absolutely beautiful! It was full and exactly what I wanted. I had originally chosen a different vase but changed my mind later.....they were accomodating and uur centerpieces turned out perfect! The one thing I didnt think was very professional was that I had to print out the mapquest directions from their showroom to my hotel and mail it to them......they had the address and I think as part of their service, they should complete that task. Overall I was very pleased!
I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted Read more...
I must admit that I was a little worried the price might be too good to be true. We had met with other florists who quoted us double what Jack and Rose did. Finally we decided to go with them and I couldnt have been more pleased with our flowers! My bouquet was absolutely beautiful! It was full and exactly what I wanted. I had originally chosen a different vase but changed my mind later.....they were accomodating and uur centerpieces turned out perfect! The one thing I didnt think was very professional was that I had to print out the mapquest directions from their showroom to my hotel and mail it to them......they had the address and I think as part of their service, they should complete that task. Overall I was very pleased! Read less
Services Used: Flowers
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jasgrl0020
Wedding:
8/6/2010
5.0/5.0
Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do whatever he thought was best and when we saw the samples it was great! He was the best value florist around!!!, our flowers looked like we paid ALOT more then what we did, they are great it you have a budget and want beautiful quality flowers. He is soooooo passionate about what he does and it shows in his work, from day one he was one of my favorite vendors!
Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do Read more...
Jack gave us the best flowers Ive seen at a wedding in a while, he listened to what we liked and we gave him freedom to do whatever he thought was best and when we saw the samples it was great! He was the best value florist around!!!, our flowers looked like we paid ALOT more then what we did, they are great it you have a budget and want beautiful quality flowers. He is soooooo passionate about what he does and it shows in his work, from day one he was one of my favorite vendors! Read less
Services Used: Flowers
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iwona
Wedding:
7/31/2010
5.0/5.0
I went to Jack and Rose with a picture and an idea and they were able to bring it to life. We had beautiful, full flowers on the day of our wedding.
I went to Jack and Rose with a picture and an idea and they were able to bring it to life. We had beautiful, full flowers Read more...
I went to Jack and Rose with a picture and an idea and they were able to bring it to life. We had beautiful, full flowers on the day of our wedding. Read less
Services Used: Flowers
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Britmess83
Wedding:
7/24/2010
5.0/5.0
Everything from beginning to end was perfect!!! :)
Everything from beginning to end was perfect!!! :)
Everything from beginning to end was perfect!!! :) Read less
Services Used: Flowers
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spikrgrl503
Wedding:
7/3/2010
4.4/5.0
Jack and Rose are very hard to actually get in contact with. Their hours are short and when you call you are always met with an answering machine. The answering machine message is VERY long, to the point where you zone out and don't actually get to talk to a person, no matter how many touch tone menus you get to.
Their contract is also very all over the place. It would be easier to read if every other word werent italicized or underlined or ALL CAPS.

However, once you actually get a hold of them, they are extremely friendly and produce BEAUTIFUL arrangements. I had no idea what I really wanted but Jack and Rose managed to do it for me. They are fresh and funky and great. I also wanted to comment on the freshness of the flowers. My wedding was outside in the hot sun and my flowers looked beautiful all day, and even the next day when we used them as centerpieces for the brunch.

I really liked Jack and Rose
Jack and Rose are very hard to actually get in contact with. Their hours are short and when you call you are always met Read more...
Jack and Rose are very hard to actually get in contact with. Their hours are short and when you call you are always met with an answering machine. The answering machine message is VERY long, to the point where you zone out and don't actually get to talk to a person, no matter how many touch tone menus you get to.
Their contract is also very all over the place. It would be easier to read if every other word werent italicized or underlined or ALL CAPS.

However, once you actually get a hold of them, they are extremely friendly and produce BEAUTIFUL arrangements. I had no idea what I really wanted but Jack and Rose managed to do it for me. They are fresh and funky and great. I also wanted to comment on the freshness of the flowers. My wedding was outside in the hot sun and my flowers looked beautiful all day, and even the next day when we used them as centerpieces for the brunch.

I really liked Jack and Rose Read less
Services Used: Flowers
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LadyLeo
Wedding:
5/21/2010
5.0/5.0
Jack and Patty are just absolutely wonderful people. Jack oferred us so much for the money. I thought it was too good to be true, but we signed anyway because the price was that good. I had no clue about picking flowers, but I had my wedding theme and colors. Patty took that info and ran with it. When I went to my final planning meeting, and Patty presented me with a sample arrangement. I started to cry. My maid of honor was speechless. I couldn't believe how beautiful my centerpieces were. On the day of my wedding, Oh My God, the floweres were stunning. Amazing work.
Jack and Patty are just absolutely wonderful people. Jack oferred us so much for the money. I thought it was too good to Read more...
Jack and Patty are just absolutely wonderful people. Jack oferred us so much for the money. I thought it was too good to be true, but we signed anyway because the price was that good. I had no clue about picking flowers, but I had my wedding theme and colors. Patty took that info and ran with it. When I went to my final planning meeting, and Patty presented me with a sample arrangement. I started to cry. My maid of honor was speechless. I couldn't believe how beautiful my centerpieces were. On the day of my wedding, Oh My God, the floweres were stunning. Amazing work. Read less
Services Used: Flowers
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Jessk
Wedding:
5/9/2010
1.6/5.0
I was so displeased with Jack and Rose. I booked them over the phone with Jack himself as I am from Georgia. He was super nice and gave me a discount for booking from Wedding wire. This all changed once I sent the $500 checkk and recived the contract. The contract was so hard to read and jumbled all ovr the page in blocks/spurts. The contract did not include some of the "free items" that we agreed on Jack with. We finally went to NY and met with them and Patty was very nice and got some of it worked out. As soon as I left she emails stating that she had the wrong amount of bridesmaids. (due the the contract being so jumbled we did not realize) Two weeks before the wedding a tentative appointment was set by Patty. We missunderstood the appointment and instead of calling to remind or even calling that we missed it, we recived a nasty email from Jack. As soon as we knew we missed it we went into the store. JACK WAS SO RUDE, and all but cursed us out. I could tell even Patty was embarrased. The day of the wedding the bridal boquet and bridesmaids looked pretty from far away but were very wilted. The reception flowers came and the were the wrong color. As we saw the reception i noticed the flowers, the Jack and Rose representive dropping them off just kept asking me to sign and write that I was happy with them. I refused several times and it finally escallated the the point where the Bridal Attendnt kicked him out. This was the only thing at the wedding that went wrong. After the last appointment, I cant help but feel Jack did it on purpose.
I was so displeased with Jack and Rose. I booked them over the phone with Jack himself as I am from Georgia. He was super Read more...
I was so displeased with Jack and Rose. I booked them over the phone with Jack himself as I am from Georgia. He was super nice and gave me a discount for booking from Wedding wire. This all changed once I sent the $500 checkk and recived the contract. The contract was so hard to read and jumbled all ovr the page in blocks/spurts. The contract did not include some of the "free items" that we agreed on Jack with. We finally went to NY and met with them and Patty was very nice and got some of it worked out. As soon as I left she emails stating that she had the wrong amount of bridesmaids. (due the the contract being so jumbled we did not realize) Two weeks before the wedding a tentative appointment was set by Patty. We missunderstood the appointment and instead of calling to remind or even calling that we missed it, we recived a nasty email from Jack. As soon as we knew we missed it we went into the store. JACK WAS SO RUDE, and all but cursed us out. I could tell even Patty was embarrased. The day of the wedding the bridal boquet and bridesmaids looked pretty from far away but were very wilted. The reception flowers came and the were the wrong color. As we saw the reception i noticed the flowers, the Jack and Rose representive dropping them off just kept asking me to sign and write that I was happy with them. I refused several times and it finally escallated the the point where the Bridal Attendnt kicked him out. This was the only thing at the wedding that went wrong. After the last appointment, I cant help but feel Jack did it on purpose. Read less
Services Used: Flowers
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kaitlyn
Wedding:
4/29/2010
5.0/5.0
FASHIONABLE FLOWERS BEYOND COMPARE!
Where do We begin. Stu and I were married in the most exquisite church imaginable. It was gorgeous! The organist, the singer, the priest, and our guests, it was so perfect, like a movie! But then there were the flowers. The priest said he has married thousands of people there for decades, but never ever saw his church decorated with tasteful elegance and character such as our wedding. We owe it all to "Jack & Rose". Jack took my vision and expanded so broadly on it, that he created things, images, that we had never seen or heard of before. He is truly a creative genious! His team was so helpful at every moment that I, or fiance', called. They helped us plan so perfectly at special one to one meetings, I always felt so comfortable, as though I was talking with family. The bouquets that I and bridal party carried were so full, not your typical skimpy little flower gatherings that I have seen in magazines, FULL, and creative. The flowers lasted all day. The reception was a fantasy land, I felt like cinderella, like alice in wonderland. It truly was a dream come true. Every detail, every flower was so perfect, so fresh, that my guets couldn't stop talking about my flowers all throughout the affair. Oh my goodness, It was so perfect, I get chocked up just describing every gorgeous perfect floral setting. Their service was over and over so good and pleasing, I had nothing at all to complain about. Why would I, it I did I'd be crazy. They are such wonderful people. Our weddings came out perfect all to Jack & Rose. 5 STARS!
FASHIONABLE FLOWERS BEYOND COMPARE!
Where do We begin. Stu and I were married in the most exquisite church imaginable. Read more...
FASHIONABLE FLOWERS BEYOND COMPARE!
Where do We begin. Stu and I were married in the most exquisite church imaginable. It was gorgeous! The organist, the singer, the priest, and our guests, it was so perfect, like a movie! But then there were the flowers. The priest said he has married thousands of people there for decades, but never ever saw his church decorated with tasteful elegance and character such as our wedding. We owe it all to "Jack & Rose". Jack took my vision and expanded so broadly on it, that he created things, images, that we had never seen or heard of before. He is truly a creative genious! His team was so helpful at every moment that I, or fiance', called. They helped us plan so perfectly at special one to one meetings, I always felt so comfortable, as though I was talking with family. The bouquets that I and bridal party carried were so full, not your typical skimpy little flower gatherings that I have seen in magazines, FULL, and creative. The flowers lasted all day. The reception was a fantasy land, I felt like cinderella, like alice in wonderland. It truly was a dream come true. Every detail, every flower was so perfect, so fresh, that my guets couldn't stop talking about my flowers all throughout the affair. Oh my goodness, It was so perfect, I get chocked up just describing every gorgeous perfect floral setting. Their service was over and over so good and pleasing, I had nothing at all to complain about. Why would I, it I did I'd be crazy. They are such wonderful people. Our weddings came out perfect all to Jack & Rose. 5 STARS! Read less
Services Used: Flowers
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EleniHill
Wedding:
4/24/2010
1.5/5.0
This florist is overpriced, unprofessional and I don't know why any catering hall recommends them. They claim to give you what you want, do not help, lock you in at low prices because they don't give you enough flowers and then have an attitude when you don't like the result. The sample that we were shown was an embarassment to their establishment. We could have done a better job at the dollar store and home depot. After we had our catering hall call on our behalf, we finally received a worthy centerpiece but it took more flowers to accomplish that and the centerpieces at the wedding were beautiful but not as nice as the previous sample. Do not use this florist, there are better and cheaper out there.
This florist is overpriced, unprofessional and I don't know why any catering hall recommends them. They claim to give you Read more...
This florist is overpriced, unprofessional and I don't know why any catering hall recommends them. They claim to give you what you want, do not help, lock you in at low prices because they don't give you enough flowers and then have an attitude when you don't like the result. The sample that we were shown was an embarassment to their establishment. We could have done a better job at the dollar store and home depot. After we had our catering hall call on our behalf, we finally received a worthy centerpiece but it took more flowers to accomplish that and the centerpieces at the wedding were beautiful but not as nice as the previous sample. Do not use this florist, there are better and cheaper out there. Read less
Services Used: Flowers
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Eleni & Ken
Wedding:
4/17/2010
1.2/5.0
The flowers were beautiful, BUT my centerpieces were NOT the color I ordered, not even close. I have proof, the contract, the picture of the centerpieces and my friends asking me if I changed my mind on the color last minute!

Of all the vendors I dealt with for our wedding, Jack was the worst I experienced. THE CONTRACT THEY MAKE YOU SIGN IS RIDICULOUS... ABSOLUTELY INSANE. I don't remember having to sign or initial so many times on 3 pieces of paper, other than at a closing for a house! I felt like I was signing my life away, and all I was doing was ordering flowers!

Although the flowers were nice, the centerpieces were not the color I ordered (even though they make you initial 100 times on their contract to confirm your order!) I would never do business with them again or recommend them.
The flowers were beautiful, BUT my centerpieces were NOT the color I ordered, not even close. I have proof, the contract, Read more...
The flowers were beautiful, BUT my centerpieces were NOT the color I ordered, not even close. I have proof, the contract, the picture of the centerpieces and my friends asking me if I changed my mind on the color last minute!

Of all the vendors I dealt with for our wedding, Jack was the worst I experienced. THE CONTRACT THEY MAKE YOU SIGN IS RIDICULOUS... ABSOLUTELY INSANE. I don't remember having to sign or initial so many times on 3 pieces of paper, other than at a closing for a house! I felt like I was signing my life away, and all I was doing was ordering flowers!

Although the flowers were nice, the centerpieces were not the color I ordered (even though they make you initial 100 times on their contract to confirm your order!) I would never do business with them again or recommend them. Read less
Services Used: Flowers
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Debbie
Wedding:
4/10/2010
0.5/5.0
Well, I have to say I HATED Jack & Rose! If not for Jack's assistant Patty he would probably be out of business! He was the most obnoxious and arrogant man I've ever done business with. If my initial meeting would have been with him, I never would have used them!

I met with Patty originally and thought she was great. I signed my contract and left my deposit. A week or two later I received a ridiculous contract that was about 12 pages long. It was the most confusing thing I've ever seen. It had bold type, things were underlined, highlighted, it was like a circus on paper!

My next meeting was with Patty, she called me the day of our meeting to cancel. I was very understanding and re-scheduled. The day of my second meeting Patty was busy and told me I would be meeting with Jack. This was my "Design Session", in which he really had nothing to offer. He showed me pictures in books. Everything I liked and pointed out, he said, "Oh that's probably 50 -75 flowers. Your contract has 36 flowers." When I expressed to him that I thought his contract was confusing, he nearly jumped out of his seat, saying, "The program for that contract cost me a lot of money. No one has ever said that before. It is clear and shows you exactly what you are getting!" After that he felt the need to be a wise a*$, saying things like, "I hope this isn't confusing you." When I gave him the mapquest directions to the church, he said, "All of this stuff on this paper is confusing me, what is the address?" I could go on and on.

My caterer got involved and rather then lose the $1500 they already had of my money, I just dealt with Patty. She was a great buffer and really tried to calm me down. She returned my calls immediately. If I had to rate Patty, she would get 5 stars all across the board. I have to be honest, she is great and my flowers were beautiful. However, this rating is for her employer, I would not recommend Jack & Rose.
Well, I have to say I HATED Jack & Rose! If not for Jack's assistant Patty he would probably be out of business! He was Read more...
Well, I have to say I HATED Jack & Rose! If not for Jack's assistant Patty he would probably be out of business! He was the most obnoxious and arrogant man I've ever done business with. If my initial meeting would have been with him, I never would have used them!

I met with Patty originally and thought she was great. I signed my contract and left my deposit. A week or two later I received a ridiculous contract that was about 12 pages long. It was the most confusing thing I've ever seen. It had bold type, things were underlined, highlighted, it was like a circus on paper!

My next meeting was with Patty, she called me the day of our meeting to cancel. I was very understanding and re-scheduled. The day of my second meeting Patty was busy and told me I would be meeting with Jack. This was my "Design Session", in which he really had nothing to offer. He showed me pictures in books. Everything I liked and pointed out, he said, "Oh that's probably 50 -75 flowers. Your contract has 36 flowers." When I expressed to him that I thought his contract was confusing, he nearly jumped out of his seat, saying, "The program for that contract cost me a lot of money. No one has ever said that before. It is clear and shows you exactly what you are getting!" After that he felt the need to be a wise a*$, saying things like, "I hope this isn't confusing you." When I gave him the mapquest directions to the church, he said, "All of this stuff on this paper is confusing me, what is the address?" I could go on and on.

My caterer got involved and rather then lose the $1500 they already had of my money, I just dealt with Patty. She was a great buffer and really tried to calm me down. She returned my calls immediately. If I had to rate Patty, she would get 5 stars all across the board. I have to be honest, she is great and my flowers were beautiful. However, this rating is for her employer, I would not recommend Jack & Rose. Read less
Services Used: Flowers
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suzyQ
Wedding:
1/9/2010
5.0/5.0
I used Jack & Rose for my "DREAM" Winter wedding!
It was freezing cold on our day......All I thought about was why did I decide to get married in January.....it was so cold. But I wanted a "Winter Wonderland".
Well Jack & Rose delivered it! Jack, his team, were helpful every step of the way....They NEVER limited my appointments, and offerered so many suggestions.
Their ideas were so creative and so "NEW" that I had never seen before. That was what I wanted. The flowers couldn't have been better, couldn't have been fresher, and were as perfect as I had wanted. Jack himself was a pleasure to deal with, as well as Patty, and Suzanne. The day of staff was so polite and courteous, but most of all knowledgeable about the product. I was so pleased I can't begin to tell you. When I saw Jack at the reception I was even more thrilled that he cared enought to make himself present at "OUR" wedding. The caterer came thru too, while the photographer was a bit short with my guests, dj kept the place rocking all night long....I am so excited.....I am married, and my dreams came true....
I used Jack & Rose for my "DREAM" Winter wedding!
It was freezing cold on our day......All I thought about was why did Read more...
I used Jack & Rose for my "DREAM" Winter wedding!
It was freezing cold on our day......All I thought about was why did I decide to get married in January.....it was so cold. But I wanted a "Winter Wonderland".
Well Jack & Rose delivered it! Jack, his team, were helpful every step of the way....They NEVER limited my appointments, and offerered so many suggestions.
Their ideas were so creative and so "NEW" that I had never seen before. That was what I wanted. The flowers couldn't have been better, couldn't have been fresher, and were as perfect as I had wanted. Jack himself was a pleasure to deal with, as well as Patty, and Suzanne. The day of staff was so polite and courteous, but most of all knowledgeable about the product. I was so pleased I can't begin to tell you. When I saw Jack at the reception I was even more thrilled that he cared enought to make himself present at "OUR" wedding. The caterer came thru too, while the photographer was a bit short with my guests, dj kept the place rocking all night long....I am so excited.....I am married, and my dreams came true.... Read less
Services Used: Flowers
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Patrice
Wedding:
12/5/2009
5.0/5.0
Jack and Rose was my favorite vendor out of all. I went to about 5 florists until i found Jack and Rose. I found them to be the most professional and experienced company that I delt with. They were responsive to my personal and my family needs. They gave my groom and i so much time and attention. Whenever I had a question they always wanted to help answer it. I must have had 3 to 4 appiontments and ya know, they always wanted to please us. My girls flowers were PERFECT! But most of all MY BOUQUET was outrageous!! I couldn't have wanted anything else. So pretty, so full, and so fresh! The centerpieces were BEAUTIFUL! Most of all the people i delt with were so obliging and always so nice. I highly recommend this company if you truly want a gorgeus flowers for your wedding, and if you want to work with knowledgeable creative florists. I was and still am very happy!!
Jack and Rose was my favorite vendor out of all. I went to about 5 florists until i found Jack and Rose. I found them to Read more...
Jack and Rose was my favorite vendor out of all. I went to about 5 florists until i found Jack and Rose. I found them to be the most professional and experienced company that I delt with. They were responsive to my personal and my family needs. They gave my groom and i so much time and attention. Whenever I had a question they always wanted to help answer it. I must have had 3 to 4 appiontments and ya know, they always wanted to please us. My girls flowers were PERFECT! But most of all MY BOUQUET was outrageous!! I couldn't have wanted anything else. So pretty, so full, and so fresh! The centerpieces were BEAUTIFUL! Most of all the people i delt with were so obliging and always so nice. I highly recommend this company if you truly want a gorgeus flowers for your wedding, and if you want to work with knowledgeable creative florists. I was and still am very happy!! Read less
Services Used: Flowers
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Dawn
Wedding:
8/14/2009
5.0/5.0
Simply The BEST!

We used Jack and Rose for our wedding this pasted August. They are very professional, courteous, helpful and talented decorators. My flowers were absolutely GORGEOUS. Our center pieces made our room look so elegant. They really went above and beyond my expectations.
Simply The BEST!

We used Jack and Rose for our wedding this pasted August. They are very professional, courteous, Read more...
Simply The BEST!

We used Jack and Rose for our wedding this pasted August. They are very professional, courteous, helpful and talented decorators. My flowers were absolutely GORGEOUS. Our center pieces made our room look so elegant. They really went above and beyond my expectations. Read less
Services Used: Flowers
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Donna
Wedding:
7/3/2009
5.0/5.0
I didn’t have to look far or long for my florist, Jack & Rose does all of my family and friends weddings. It all started 32 years ago when my mother used Jack & Rose for her wedding. There customer service and attention to detail is what every bride hopes for. There work is off the charts.
I didn’t have to look far or long for my florist, Jack & Rose does all of my family and friends weddings. It all started Read more...
I didn’t have to look far or long for my florist, Jack & Rose does all of my family and friends weddings. It all started 32 years ago when my mother used Jack & Rose for her wedding. There customer service and attention to detail is what every bride hopes for. There work is off the charts. Read less
Services Used: Flowers
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CindyV
Wedding:
11/16/2008
1.5/5.0
They did my wedding back in 2008. We traveled all the way out to their office and they sure know how to sell their stuff. The price looks nice until you read the ENTIRE CONTRACT. They tacked on $1000 more at my last payment. They have a very old school style of designing flowers and nothing close to what's in style now. When I decided to change my mind, they had a fit and the girl was very nasty to me. She wouldn't even budge when it came to working something out. The pictures I brought as samples of what I wanted is what I thought I was being charged for but the MESSY LAYOUT of the CONTRACT said otherwise.

So I changed my mind and wanted something else and they were trying to charge me thousands more. However, I went down to the flower district in Manhattan and bought my martini flower stands for $20 and they were charging my $90. I ended up with small white roses. My girls bouquets were horrible mine came in a mint green like the flowers weren't ready yet and they were very heavy.

They said they would arrange 2 big and beautiful arrangements for the alter and I kid you not...they looked like they were recycled from a funeral....

I WILL NEVER USE THIS COMPANY AGAIN AND DON'T BE FOOLED BY THE NICE TALK.
They did my wedding back in 2008. We traveled all the way out to their office and they sure know how to sell their stuff. Read more...
They did my wedding back in 2008. We traveled all the way out to their office and they sure know how to sell their stuff. The price looks nice until you read the ENTIRE CONTRACT. They tacked on $1000 more at my last payment. They have a very old school style of designing flowers and nothing close to what's in style now. When I decided to change my mind, they had a fit and the girl was very nasty to me. She wouldn't even budge when it came to working something out. The pictures I brought as samples of what I wanted is what I thought I was being charged for but the MESSY LAYOUT of the CONTRACT said otherwise.

So I changed my mind and wanted something else and they were trying to charge me thousands more. However, I went down to the flower district in Manhattan and bought my martini flower stands for $20 and they were charging my $90. I ended up with small white roses. My girls bouquets were horrible mine came in a mint green like the flowers weren't ready yet and they were very heavy.

They said they would arrange 2 big and beautiful arrangements for the alter and I kid you not...they looked like they were recycled from a funeral....

I WILL NEVER USE THIS COMPANY AGAIN AND DON'T BE FOOLED BY THE NICE TALK. Read less
Services Used: Flowers
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Wilson
Wedding:
10/11/2008
4.0/5.0
Pricing was good. the wife's bouquet was very nice. the bride maids loved their bouquets. Centerpeices were okay. It felt like our sample looked a bit bigger even without the flowers that they were not able to get in on sample day. Boutonnieres were nice also. Be sure to get what flowers are provided on paper before signing contract. They will say that calla lillies are included (they were only allowed for wife's bouquet and my boutonniere), contract will say callas are not included.
Pricing was good. the wife's bouquet was very nice. the bride maids loved their bouquets. Centerpeices were okay. It felt Read more...
Pricing was good. the wife's bouquet was very nice. the bride maids loved their bouquets. Centerpeices were okay. It felt like our sample looked a bit bigger even without the flowers that they were not able to get in on sample day. Boutonnieres were nice also. Be sure to get what flowers are provided on paper before signing contract. They will say that calla lillies are included (they were only allowed for wife's bouquet and my boutonniere), contract will say callas are not included. Read less
Services Used: Flowers
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Cookie
Wedding:
10/4/2008
3.8/5.0
OUr flowers were very pretty. They arrived on time for the ceremony and for the reception. They check with you first after delivery to make sure everything is as you want the decorations to be.
OUr flowers were very pretty. They arrived on time for the ceremony and for the reception. They check with you first after Read more...
OUr flowers were very pretty. They arrived on time for the ceremony and for the reception. They check with you first after delivery to make sure everything is as you want the decorations to be. Read less
Services Used: Flowers, Photography
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PrissyP
Wedding:
9/27/2008
1.6/5.0
Jack and Rose Florists was my most difficult vendor. They were extremely nice and accommodating at our 1st meeting but once we signed that contract and were committed everything changed. Their "contract" is horrible. Its such a jumbled mess with all sorts of extraneous clauses in there that its very hard to understand what will and will not be included in the price you are paying. They promised a lot but left it out of the contract. When asked about it they were very difficult and made it seem like they were doing us a favor. We're paying for this service! They were very unprofessional and condescending at times. We often felt rushed out of the door and got an overall shady feeling from them. They're demeanor when prospective clients were in earshot verses no one being around was like two polar opposites. I was honestly shocked to find out that they showed up and completed our order. For the amount of headache involved I would strongly recommend AGAINST booking with Jack and Rose!
Jack and Rose Florists was my most difficult vendor. They were extremely nice and accommodating at our 1st meeting but Read more...
Jack and Rose Florists was my most difficult vendor. They were extremely nice and accommodating at our 1st meeting but once we signed that contract and were committed everything changed. Their "contract" is horrible. Its such a jumbled mess with all sorts of extraneous clauses in there that its very hard to understand what will and will not be included in the price you are paying. They promised a lot but left it out of the contract. When asked about it they were very difficult and made it seem like they were doing us a favor. We're paying for this service! They were very unprofessional and condescending at times. We often felt rushed out of the door and got an overall shady feeling from them. They're demeanor when prospective clients were in earshot verses no one being around was like two polar opposites. I was honestly shocked to find out that they showed up and completed our order. For the amount of headache involved I would strongly recommend AGAINST booking with Jack and Rose! Read less
Services Used: Flowers
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matt37ny
Wedding:
3/10/2008
5.0/5.0
couldn't have been better
couldn't have been better
couldn't have been better Read less
Services Used: Flowers
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jeanne
Wedding:
8/11/2007
3.6/5.0
Things seemed to be too good to be true when we first booked Jack and Rose--they were offering a great price for what we wanted, and were bending over backwards to give us ideas. In retrospect, I feel like they were trying to force us into certain decisions. In the end, though, everything was beautiful so that made it all worth it.
Things seemed to be too good to be true when we first booked Jack and Rose--they were offering a great price for what we Read more...
Things seemed to be too good to be true when we first booked Jack and Rose--they were offering a great price for what we wanted, and were bending over backwards to give us ideas. In retrospect, I feel like they were trying to force us into certain decisions. In the end, though, everything was beautiful so that made it all worth it. Read less
Services Used: Flowers
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dawnfalbee
Wedding:
6/20/2007
0.7/5.0
I was very disappointed with the flowers for my wedding. My bouquet fell apart, my father's flower and my husband's flowers were WRONG! Instead of decorating my cake, they placed a styrofoam display on top of the cake that kept falling off. THe ceterpieces were flimsy. They were not accomodating nor considerate in scheduling appointments. I was quoted a price that doubled by the time we were done and I was not happy with my flowers at all!

I WOULD NOT RECOMMEND THIS FLORIST TO ANYONE!!!!
I was very disappointed with the flowers for my wedding. My bouquet fell apart, my father's flower and my husband's Read more...
I was very disappointed with the flowers for my wedding. My bouquet fell apart, my father's flower and my husband's flowers were WRONG! Instead of decorating my cake, they placed a styrofoam display on top of the cake that kept falling off. THe ceterpieces were flimsy. They were not accomodating nor considerate in scheduling appointments. I was quoted a price that doubled by the time we were done and I was not happy with my flowers at all!

I WOULD NOT RECOMMEND THIS FLORIST TO ANYONE!!!! Read less
Services Used: Flowers
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Ladybug888
Wedding:
10/15/2000
4.4/5.0
beautiful flowers! I used them for my wedding 8 years ago and they were wonderful. I highly recommend them.
beautiful flowers! I used them for my wedding 8 years ago and they were wonderful. I highly recommend them.
beautiful flowers! I used them for my wedding 8 years ago and they were wonderful. I highly recommend them. Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Jack and Rose Florists took care of all of the flowers for my recent wedding in New Jersey on September 13, 2013. Jack and Patty were very personable and friendly, making working with them a great experience. He was always willing to give his professional advice on ways to stay in my budget- even in aspects of the wedding that had nothing to do with flowers. Jack was very understanding and worked with me to bring costs down when I realized that I had gone over budget for the wedding. Jack and Patty really understood the woodsy theme I was going for. People are still talking about how beautiful, and unique, the flowers were for our wedding. I am not a person who takes time to write reviews unless I feel a vendor has really gone above and beyond. What Jack did for me was completely unexpected, extremely generous, and was one of the nicest things anyone has ever done for me. In my effort to get back within our budget I had to cut my things, such as our video montage and flat screens, limos, and even the manzanita trees and ferns I had always dreamed of having for our forest themed wedding. When I entered the ballroom for the first time to see my centerpieces I was immediately brought to tears. Jack surprised me by giving me the manzanita trees I had always dreamed of having. As if that wasn't enough, he even delivered beautiful ferns that lined the aisle for my ceremony. Not many vendors out there would consider going out of their way for a bride and in the process take a financial hit, but Jack and Rose Florists did. Jack promised that I would love everything and words cannot express how much I did. If you want to work with someone who REALLY cares about their clients and not just their wallet, this is the florist for you.

Jack and Patty- We will NEVER forget what you did for us. We appreciate it more than words can ever say.
Jack and Rose Florists took care of all of the flowers for my recent wedding in New Jersey on September 13, 2013. Jack and Read more...
Jack and Rose Florists took care of all of the flowers for my recent wedding in New Jersey on September 13, 2013. Jack and Patty were very personable and friendly, making working with them a great experience. He was always willing to give his professional advice on ways to stay in my budget- even in aspects of the wedding that had nothing to do with flowers. Jack was very understanding and worked with me to bring costs down when I realized that I had gone over budget for the wedding. Jack and Patty really understood the woodsy theme I was going for. People are still talking about how beautiful, and unique, the flowers were for our wedding. I am not a person who takes time to write reviews unless I feel a vendor has really gone above and beyond. What Jack did for me was completely unexpected, extremely generous, and was one of the nicest things anyone has ever done for me. In my effort to get back within our budget I had to cut my things, such as our video montage and flat screens, limos, and even the manzanita trees and ferns I had always dreamed of having for our forest themed wedding. When I entered the ballroom for the first time to see my centerpieces I was immediately brought to tears. Jack surprised me by giving me the manzanita trees I had always dreamed of having. As if that wasn't enough, he even delivered beautiful ferns that lined the aisle for my ceremony. Not many vendors out there would consider going out of their way for a bride and in the process take a financial hit, but Jack and Rose Florists did. Jack promised that I would love everything and words cannot express how much I did. If you want to work with someone who REALLY cares about their clients and not just their wallet, this is the florist for you.

Jack and Patty- We will NEVER forget what you did for us. We appreciate it more than words can ever say. Read less
Services Used: Flowers
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