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Jackie's Bridal

Chicago , IL
CONTACT US
CONTACT US

LOCATION

3401 n harlem
Chicago, IL 60634 US (map)

PHONE

773-286-1124
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following items do you offer?
Garters, Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

3.9
out of 5.0
3.9/5.0
4.2/5.0
3.6/5.0
3.8/5.0
3.7/5.0
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Anonymous
Wedding:
[Private]
4.3/5.0
Work with Gulia! She was so fun and honest with me. She was completely up front about pricing and tried to help me stay within budget as much as possible. I absolutely love my dress, and they made the whole experience great.
Work with Gulia! She was so fun and honest with me. She was completely up front about pricing and tried to help me stay Read more...
Work with Gulia! She was so fun and honest with me. She was completely up front about pricing and tried to help me stay within budget as much as possible. I absolutely love my dress, and they made the whole experience great. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
ZERO STARS!!!! I purchased the first dress i tried on from here. When it finally arrived i went for my first fitting. The whole dress was dirty on the bottom and they said its because they just cleaned their carpets. Really? So your dragging my $3000 dress through your whole store?? Annoyed i went home. When i came back for my second fitting the dress was still dirty and they wanted $300 for alterations. I decided to go to my tailor who was sewing my bridesmaid dresses and she said she will charge me $100. When i got to her she zipped me up and noticed a big hole around the zipper!! The reason i didn't notice this hole the previous times is because they would also zip me up. I am so upset i paid $3000 for this dress and A. it was dirty and B. ripped!! I would not recommend this place for anyone!!!!! Also, the veils are expensive i paid $700 for two one short one and one long one. For veils i would go to davids bridal. Some dress advice- if your dress will have sequin/rhinestones on the top of your dress dont get a veil with rhinestones outlining your veil because for me my veil kept getting stuck on my dress.- GOOD LUCK!

POINT OF MY STORY DO NOT COME HERE!
ZERO STARS!!!! I purchased the first dress i tried on from here. When it finally arrived i went for my first fitting. The Read more...
ZERO STARS!!!! I purchased the first dress i tried on from here. When it finally arrived i went for my first fitting. The whole dress was dirty on the bottom and they said its because they just cleaned their carpets. Really? So your dragging my $3000 dress through your whole store?? Annoyed i went home. When i came back for my second fitting the dress was still dirty and they wanted $300 for alterations. I decided to go to my tailor who was sewing my bridesmaid dresses and she said she will charge me $100. When i got to her she zipped me up and noticed a big hole around the zipper!! The reason i didn't notice this hole the previous times is because they would also zip me up. I am so upset i paid $3000 for this dress and A. it was dirty and B. ripped!! I would not recommend this place for anyone!!!!! Also, the veils are expensive i paid $700 for two one short one and one long one. For veils i would go to davids bridal. Some dress advice- if your dress will have sequin/rhinestones on the top of your dress dont get a veil with rhinestones outlining your veil because for me my veil kept getting stuck on my dress.- GOOD LUCK!

POINT OF MY STORY DO NOT COME HERE! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/13/2015
3.2/5.0
Dresses in the store are indeed gorgeous. I couldn't find such beautiful dresses in any other place. The ladies in the store are nice and fun, very knowledgeable, however the one who took care of me was too pushy towards sales. Especially I didn't like when she told me that she was making an exception for me to take a dress off of a mannequin so that I could try it on because she knew I wouldn't buy that model (it was over my budget).
Then my dress arrived over one week late what made a great deal. And finally, after wearing the dress approximately 8 hours at our wedding, half of the back buttons fell off. All Maggie Sottero dresses are sewn in China but for that price and wait time I would expect them to be of a better quality.
Dresses in the store are indeed gorgeous. I couldn't find such beautiful dresses in any other place. The ladies in the Read more...
Dresses in the store are indeed gorgeous. I couldn't find such beautiful dresses in any other place. The ladies in the store are nice and fun, very knowledgeable, however the one who took care of me was too pushy towards sales. Especially I didn't like when she told me that she was making an exception for me to take a dress off of a mannequin so that I could try it on because she knew I wouldn't buy that model (it was over my budget).
Then my dress arrived over one week late what made a great deal. And finally, after wearing the dress approximately 8 hours at our wedding, half of the back buttons fell off. All Maggie Sottero dresses are sewn in China but for that price and wait time I would expect them to be of a better quality. Read less
Services Used: Dress & Attire
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Magdalena
Wedding:
5/23/2015
4.0/5.0
Great place - expensive dresses and accessories but it was worth it. I looked like a princess and the staff did everything they could on their end to make sure I did.
Great place - expensive dresses and accessories but it was worth it. I looked like a princess and the staff did everything Read more...
Great place - expensive dresses and accessories but it was worth it. I looked like a princess and the staff did everything they could on their end to make sure I did. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
9/21/2013
2.8/5.0
I bought my dress and a pair of wedding shoes at Jackie's. In regard to the dress, I give Jackie's Bridal all 5 stars. The stars above indicate the review for the shoes.

Dress: I was shocked at how fast and easy both Jackie and her mother helped me find a wedding gown. I felt so beautiful in the dress the day I found it, and even more beautiful on my wedding day.

Jackie's mother was the one who did the alterations. Extensive alterations were NOT needed on my dress. All that needed to be altered was the length and make the neckline a sweetheart neckline. When we came for the final fitting, everything on the dress was perfect.

Shoes: I ordered a pair of shoes from Jackie's after I purchased my dress. The shoes I tried on were white satin with white rhinestones. Jackie assured me the shoes could be ordered in red.

When the shoes came in, I was surprised when she showed me white shoes. I told her I ordered red shoes and she said she has to dye the shoes. Not once, before I ordered the shoes was I informed the shoes needed to be dyed! When I came to pick the shoes up, they were pink. The color was also rubbing off on my feet. I called the manufacturer who made the shoes and was told that style was unable to be dyed. After much back and forth, Jackie told me she couldn't refund my money but would order another pair of white shoes. 3 weeks before my wedding and I didn't know if I would get the shoes in time. I ordered a pair of red shoes off the internet, just in case, and if they didn't fit well, I would wear the white shoes from Jackie's if they arrived in time.

In the end, I ended up with 2 pairs of shoes, and wore the red ones. Jackie wouldn't return the white ones, even though she didn't dye them. I was extremely disappointed that I had to eat the money when she could have easily returned them to the manufacturer.

Buy your dress here, not shoes!
I bought my dress and a pair of wedding shoes at Jackie's. In regard to the dress, I give Jackie's Bridal all 5 stars. The Read more...
I bought my dress and a pair of wedding shoes at Jackie's. In regard to the dress, I give Jackie's Bridal all 5 stars. The stars above indicate the review for the shoes.

Dress: I was shocked at how fast and easy both Jackie and her mother helped me find a wedding gown. I felt so beautiful in the dress the day I found it, and even more beautiful on my wedding day.

Jackie's mother was the one who did the alterations. Extensive alterations were NOT needed on my dress. All that needed to be altered was the length and make the neckline a sweetheart neckline. When we came for the final fitting, everything on the dress was perfect.

Shoes: I ordered a pair of shoes from Jackie's after I purchased my dress. The shoes I tried on were white satin with white rhinestones. Jackie assured me the shoes could be ordered in red.

When the shoes came in, I was surprised when she showed me white shoes. I told her I ordered red shoes and she said she has to dye the shoes. Not once, before I ordered the shoes was I informed the shoes needed to be dyed! When I came to pick the shoes up, they were pink. The color was also rubbing off on my feet. I called the manufacturer who made the shoes and was told that style was unable to be dyed. After much back and forth, Jackie told me she couldn't refund my money but would order another pair of white shoes. 3 weeks before my wedding and I didn't know if I would get the shoes in time. I ordered a pair of red shoes off the internet, just in case, and if they didn't fit well, I would wear the white shoes from Jackie's if they arrived in time.

In the end, I ended up with 2 pairs of shoes, and wore the red ones. Jackie wouldn't return the white ones, even though she didn't dye them. I was extremely disappointed that I had to eat the money when she could have easily returned them to the manufacturer.

Buy your dress here, not shoes! Read less
Services Used: Dress & Attire
Default vendor profile pic
Kristen
Wedding:
12/31/2012
5.0/5.0
When my wedding finally came around, I was very pleased with my dress! I wanted to try a Maggie Sottero dress, so I came here. My mom was shopping with me, and we both loved the personal attention you got from this store. I had been to a good amount of bridal stores with my mom, and found the experience to be very stressful - the salesperson pressuring me, trying to rush and get the sale, etc. At Jackie's I didn't feel that way. They helped me find the perfect dress! I didn't want a strapless dress, but they told me they could always add that on if I liked the rest of the dress - and they did! Jackie's mom added a halter to my dress and tied in the crystalling so that it blended beautifully. I got soooo many complements on my dress and really felt beautiful on that day.
When my wedding finally came around, I was very pleased with my dress! I wanted to try a Maggie Sottero dress, so I came Read more...
When my wedding finally came around, I was very pleased with my dress! I wanted to try a Maggie Sottero dress, so I came here. My mom was shopping with me, and we both loved the personal attention you got from this store. I had been to a good amount of bridal stores with my mom, and found the experience to be very stressful - the salesperson pressuring me, trying to rush and get the sale, etc. At Jackie's I didn't feel that way. They helped me find the perfect dress! I didn't want a strapless dress, but they told me they could always add that on if I liked the rest of the dress - and they did! Jackie's mom added a halter to my dress and tied in the crystalling so that it blended beautifully. I got soooo many complements on my dress and really felt beautiful on that day. Read less
Services Used: Dress & Attire
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Soon to be Mrs. Robinson
Wedding:
8/18/2012
4.4/5.0
I found my dream dress and this was the only location that had it.....
I found my dream dress and this was the only location that had it.....
I found my dream dress and this was the only location that had it..... Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.5/5.0
Overall, I had a wonderful experience with Jackie's Bridal. They can come off as rude and extremely blunt, but the service and responsiveness is great! My dress arrived 3 months before the estimated date, the measurements were perfect. The alterations on my dress could have been disastrous, due to the details on the lace, fortunately nothing was damaged. I would recommend this to any bride who wants personalized attention.
Overall, I had a wonderful experience with Jackie's Bridal. They can come off as rude and extremely blunt, but the service Read more...
Overall, I had a wonderful experience with Jackie's Bridal. They can come off as rude and extremely blunt, but the service and responsiveness is great! My dress arrived 3 months before the estimated date, the measurements were perfect. The alterations on my dress could have been disastrous, due to the details on the lace, fortunately nothing was damaged. I would recommend this to any bride who wants personalized attention. Read less
Services Used: Dress & Attire
Default vendor profile pic
Celestine
Wedding:
10/2/2010
5.0/5.0
I choose Jackie's Bridal because Jackie and her mom were able to help me find the perfect dress. When I originally came in the store I had my heart set on a ballgown. After discussing it with the two of them I realized that it wasn't the best dress for my shape. The ladies were able to steer me in the right direction and help me find the dress of my dreams.

The day of the wedding I received so many compliments from friends and family about the dress. I actually had four people tell me that they had never seen a more beautiful dress.

I'm so thankful that I chose to do business with Jackie's bridal.
I choose Jackie's Bridal because Jackie and her mom were able to help me find the perfect dress. When I originally came in Read more...
I choose Jackie's Bridal because Jackie and her mom were able to help me find the perfect dress. When I originally came in the store I had my heart set on a ballgown. After discussing it with the two of them I realized that it wasn't the best dress for my shape. The ladies were able to steer me in the right direction and help me find the dress of my dreams.

The day of the wedding I received so many compliments from friends and family about the dress. I actually had four people tell me that they had never seen a more beautiful dress.

I'm so thankful that I chose to do business with Jackie's bridal. Read less
Services Used: Dress & Attire
Default vendor profile pic
EmilyB
Wedding:
9/20/2008
5.0/5.0
I loved Jackie's Bridal on Harlem Ave. They were so accommodating and made me feel wonderful and beautiful every time I went in to try on my dress. They have gotten a bad rap on some websites, but the quaintness of the shop I really enjoyed. There's only one (maybe two) people trying on dresses at a time and they let you stand in the middle of the shop with lovely lighting and large mirrors. Just wonderful!
I loved Jackie's Bridal on Harlem Ave. They were so accommodating and made me feel wonderful and beautiful every time I Read more...
I loved Jackie's Bridal on Harlem Ave. They were so accommodating and made me feel wonderful and beautiful every time I went in to try on my dress. They have gotten a bad rap on some websites, but the quaintness of the shop I really enjoyed. There's only one (maybe two) people trying on dresses at a time and they let you stand in the middle of the shop with lovely lighting and large mirrors. Just wonderful! Read less
Services Used: Dress & Attire

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3401 n harlem, Chicago, IL 60634 See On Map
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