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(6)

Jane Bailey

Saint Cloud , MN

LOCATION

Saint Cloud, MN US

WEBSITE

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Photography

REVIEWS

2.2
out of 5.0
2.4/5.0
1.3/5.0
2.3/5.0
2.3/5.0
2.6/5.0
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afoote
Wedding:
3/28/2009
0.5/5.0
Extremely poor customer service. Quality of work is good, but apparently she is out of business. Won't return any calls and she has several hundred dollars that was left on my acct. She has gone AWOL and this is incredibly frustrating. Where is Nancy Johnson??
Extremely poor customer service. Quality of work is good, but apparently she is out of business. Won't return any calls Read more...
Extremely poor customer service. Quality of work is good, but apparently she is out of business. Won't return any calls and she has several hundred dollars that was left on my acct. She has gone AWOL and this is incredibly frustrating. Where is Nancy Johnson?? Read less
Services Used: Photography
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krmassmann
Wedding:
11/1/2008
3.4/5.0
We both loved working with Jane Bailey Photography, but when it came time to get our pictures we had and still have a very hard time getting a hold of anyone and getting an answer as to when we will receive our album. This is really my biggest problem- the pictures are great, but dont mean a lot if you dont ever get them.
We both loved working with Jane Bailey Photography, but when it came time to get our pictures we had and still have a very Read more...
We both loved working with Jane Bailey Photography, but when it came time to get our pictures we had and still have a very hard time getting a hold of anyone and getting an answer as to when we will receive our album. This is really my biggest problem- the pictures are great, but dont mean a lot if you dont ever get them. Read less
Services Used: Photography
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mjt1018
Wedding:
10/18/2008
0.0/5.0
I was married over a year ago. It took over 6 months to get the copy of my album (that we paid for as part of the contract) to approve so that it could be made. After requesting changes, when I received the revised copy of the album over 1/2 of the changes were not made. When I pointed this out there was a lot of resistance to having the album changes made. That was July this is October and I still have yet to see my album. When I have asked for updates the responses are 1 sentence with no detail and the blame is placed on someone else. While I was happy with the quality of the photos, there is a huge void in customer service. I wouldn't recommend this photographer to ANYONE. Nancy Johnson does not take responsiblity for her business and has not been easy to work with.
I was married over a year ago. It took over 6 months to get the copy of my album (that we paid for as part of the Read more...
I was married over a year ago. It took over 6 months to get the copy of my album (that we paid for as part of the contract) to approve so that it could be made. After requesting changes, when I received the revised copy of the album over 1/2 of the changes were not made. When I pointed this out there was a lot of resistance to having the album changes made. That was July this is October and I still have yet to see my album. When I have asked for updates the responses are 1 sentence with no detail and the blame is placed on someone else. While I was happy with the quality of the photos, there is a huge void in customer service. I wouldn't recommend this photographer to ANYONE. Nancy Johnson does not take responsiblity for her business and has not been easy to work with. Read less
Services Used: Photography
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anderson@aol.com
Wedding:
9/27/2008
0.2/5.0
We got married back in 2008 and we still have not received any of our pictures from Nancy at Jane Bailey and it is 2010. We had to take her to court and she didn't show up. She wouldn't return our phone calls and we have NOT received ANY of our pictures from our wedding.
DO NOT USE JANE BAILEY IF YOU WANT TO EVER GET YOUR PICTURES FROM YOUR WEDDING.
It is the biggest disappointment I have every had. She has been paid in full and we have nothing. I don't know how someone could do this to a couple on their big day that you can't do over again.
SHE IS A JOKE! AND DO NOT TRUST HER! AND DO NOT GIVE HER ANY OF YOUR MONEY! SHE TOOK ALL OF OURS AND DIDN'T GIVE US ANY PICTURES.
From what I have started to noticed online I think there are other people in the same situation as us.
She will talk to you until you pay her and then expect to never hear from her again.
We got married back in 2008 and we still have not received any of our pictures from Nancy at Jane Bailey and it is 2010. Read more...
We got married back in 2008 and we still have not received any of our pictures from Nancy at Jane Bailey and it is 2010. We had to take her to court and she didn't show up. She wouldn't return our phone calls and we have NOT received ANY of our pictures from our wedding.
DO NOT USE JANE BAILEY IF YOU WANT TO EVER GET YOUR PICTURES FROM YOUR WEDDING.
It is the biggest disappointment I have every had. She has been paid in full and we have nothing. I don't know how someone could do this to a couple on their big day that you can't do over again.
SHE IS A JOKE! AND DO NOT TRUST HER! AND DO NOT GIVE HER ANY OF YOUR MONEY! SHE TOOK ALL OF OURS AND DIDN'T GIVE US ANY PICTURES.
From what I have started to noticed online I think there are other people in the same situation as us.
She will talk to you until you pay her and then expect to never hear from her again. Read less
Services Used: Photography
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Amber
Wedding:
9/13/2008
4.7/5.0
Wonderful! I love our pictures & can't wait to work with Nancy & Gunther again!
Wonderful! I love our pictures & can't wait to work with Nancy & Gunther again!
Wonderful! I love our pictures & can't wait to work with Nancy & Gunther again! Read less
Services Used: Photography
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bride913
Wedding:
9/13/2003
4.4/5.0
Was in start-up phase so very busy with few employees, so not quick in returning calls. That may be different now. Very creative photographer! Would definitely recommend checking into.
Was in start-up phase so very busy with few employees, so not quick in returning calls. That may be different now. Very Read more...
Was in start-up phase so very busy with few employees, so not quick in returning calls. That may be different now. Very creative photographer! Would definitely recommend checking into. Read less
Services Used: Photography
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