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(7)

Jared - Galleria of Jewelry

Sugar Land , TX

LOCATION

16010 Kensington Dr
Sugar Land, TX US 77479 (map)

PHONE

281-240-6200

WEBSITE

View website
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Jewelry

REVIEWS

3.9
out of 5.0
4.0/5.0
3.8/5.0
4.1/5.0
3.8/5.0
3.7/5.0
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Rebecca
Wedding:
2/19/2012
5.0/5.0
Wonderful to do business with these pros. We already had the engagement ring, but needed a matching wedding ring. Found one with the help of the professional staff there. Value was great. Rings are beautiful.
Wonderful to do business with these pros. We already had the engagement ring, but needed a matching wedding ring. Found Read more...
Wonderful to do business with these pros. We already had the engagement ring, but needed a matching wedding ring. Found one with the help of the professional staff there. Value was great. Rings are beautiful. Read less
Services Used: Jewelry
Bg5
Michelle
Wedding:
12/11/2010
1.0/5.0
Pros: 1) good selection

Cons: 1) Purchased engagement ring and wedding bands, my husbands wedding band took forever to get b/c his order got cancelled, they werent honest about when it would arrive, I had to finally call corporate to get a straight answer. 2) after the wedding we had my two wedding bands saudered to my engagement ring, at 6 month review the sales associate asked me who saudered my rings because it didnt look very good, Jared's did it 3) it is a hassle everytime I have gone in there to locate our account, I have to bring the original paperwork in
Pros: 1) good selection

Cons: 1) Purchased engagement ring and wedding bands, my husbands wedding band took Read more...
Pros: 1) good selection

Cons: 1) Purchased engagement ring and wedding bands, my husbands wedding band took forever to get b/c his order got cancelled, they werent honest about when it would arrive, I had to finally call corporate to get a straight answer. 2) after the wedding we had my two wedding bands saudered to my engagement ring, at 6 month review the sales associate asked me who saudered my rings because it didnt look very good, Jared's did it 3) it is a hassle everytime I have gone in there to locate our account, I have to bring the original paperwork in Read less
Services Used: Jewelry
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Kristina
Wedding:
2/19/2010
5.0/5.0
WONDERFUL WONDERFUL WONDERFUL!! I cannot express the amount of kindness shown here. I went in to purchase my husbands wedding band and they served me quickly and to the up most satisfaction is what i left with. I will be a life long customer for sure. They were not just about selling jewelry, They care about their customers. I highly recommend humble Jareds to anyone and everyone.
WONDERFUL WONDERFUL WONDERFUL!! I cannot express the amount of kindness shown here. I went in to purchase my husbands Read more...
WONDERFUL WONDERFUL WONDERFUL!! I cannot express the amount of kindness shown here. I went in to purchase my husbands wedding band and they served me quickly and to the up most satisfaction is what i left with. I will be a life long customer for sure. They were not just about selling jewelry, They care about their customers. I highly recommend humble Jareds to anyone and everyone. Read less
Services Used: Jewelry
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bley
Wedding:
8/8/2008
2.7/5.0
I don't know why people like this place. My husband got my E-ring here without talking to *anyone* about it. Needless to say, I didn't like it. Without first discussing it with him, I went into a different Jared just to understand what their policy might be in this case (he had taken a standard setting and placed in custom yellow diamonds). The sales person took my ring to the jeweler and returned to tell me that she had no record that the ring was purchased their, and they couldn't work with the stones in the ring as they were YELLOW TOPAZ!! Then we got a call from the actual sales person for the ring asking us to bring the ring in cause they had mistakenly put a *larger* center stone in than what my husband paid for, so could we come switch that out??! That's when I told the hubby about the fake stones and that I didn't really like it anyway. It was tense people. TENSE! He was crushed I didn't like his design, embarrassed about getting me a smaller stone, and angry about the fake stones. TENSE! The *only* (I mean only) good thing about this being so messed up was that they agreed to refund the whole thing, custom charges and all since they felt that my husband was likely mortified.

We ended up getting a custom design. Get this people...he used them again!! I couldn't believe. He seems to be trying to forge a relationship with a jeweler. He bought earrings for his mother from the same guy shortly later. Their custom work average. I liked it much better but the detail wasn't there. I wasn't about to complain though.

We even went back there to look for our bands. Hubby wanted Titanium with a black diamond. They couldn't do it. He ordered it online. They had a ring I wanted, but it was sold out. They took my number and said they would order it and call me in a week when it came in. I never heard from them. I ordered from diamondharmony.com
I don't know why people like this place. My husband got my E-ring here without talking to *anyone* about it. Needless to Read more...
I don't know why people like this place. My husband got my E-ring here without talking to *anyone* about it. Needless to say, I didn't like it. Without first discussing it with him, I went into a different Jared just to understand what their policy might be in this case (he had taken a standard setting and placed in custom yellow diamonds). The sales person took my ring to the jeweler and returned to tell me that she had no record that the ring was purchased their, and they couldn't work with the stones in the ring as they were YELLOW TOPAZ!! Then we got a call from the actual sales person for the ring asking us to bring the ring in cause they had mistakenly put a *larger* center stone in than what my husband paid for, so could we come switch that out??! That's when I told the hubby about the fake stones and that I didn't really like it anyway. It was tense people. TENSE! He was crushed I didn't like his design, embarrassed about getting me a smaller stone, and angry about the fake stones. TENSE! The *only* (I mean only) good thing about this being so messed up was that they agreed to refund the whole thing, custom charges and all since they felt that my husband was likely mortified.

We ended up getting a custom design. Get this people...he used them again!! I couldn't believe. He seems to be trying to forge a relationship with a jeweler. He bought earrings for his mother from the same guy shortly later. Their custom work average. I liked it much better but the detail wasn't there. I wasn't about to complain though.

We even went back there to look for our bands. Hubby wanted Titanium with a black diamond. They couldn't do it. He ordered it online. They had a ring I wanted, but it was sold out. They took my number and said they would order it and call me in a week when it came in. I never heard from them. I ordered from diamondharmony.com Read less
Services Used: Jewelry
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SKClark
Wedding:
6/2/2007
4.5/5.0
They did a wonderful job helping us out, and their plans on the rings are very good. They adjusted what needed to be adjusted and didn't make me wait for more than 24 hours before getting my ring back. I think they're the best jewler in the area and I will use them from now on- over any of the other jewlers aroud because you KNOW you're getting quality at that store.
They did a wonderful job helping us out, and their plans on the rings are very good. They adjusted what needed to be Read more...
They did a wonderful job helping us out, and their plans on the rings are very good. They adjusted what needed to be adjusted and didn't make me wait for more than 24 hours before getting my ring back. I think they're the best jewler in the area and I will use them from now on- over any of the other jewlers aroud because you KNOW you're getting quality at that store. Read less
Services Used: Jewelry
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Cori
Wedding:
1/29/2005
4.4/5.0
I love the jewerly at Jared. We drove all the way to Houston to get my set there. The prices are great and the service is second to none.
I love the jewerly at Jared. We drove all the way to Houston to get my set there. The prices are great and the service is Read more...
I love the jewerly at Jared. We drove all the way to Houston to get my set there. The prices are great and the service is second to none. Read less
Services Used: Jewelry
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April
Wedding:
10/16/2004
4.6/5.0
Better service and prices than other places we visited. MUCH better selection and customization options!
Better service and prices than other places we visited. MUCH better selection and customization options!
Better service and prices than other places we visited. MUCH better selection and customization options! Read less
Services Used: Jewelry
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