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Jared - Galleria of Jewelry

Westminster , CO

LOCATION

9210 Sheridan Blvd
Westminster, CO 80031 US

PHONE

303-426-4405

WEBSITE

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Jewelry

REVIEWS

1.9
out of 5.0
1.8/5.0
1.9/5.0
1.9/5.0
1.9/5.0
1.8/5.0
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Laura
Wedding:
6/3/2017
1.3/5.0
In August my fiance decided to have a ring made by Jared's custom design center. He finally received the ring in mid December. In Feb he proposed and unfortunately the ring was almost 2 sizes too big. Sizing is advertised to be free at Jared's except for certain designs like mine. They tried to charge us $1800 to have it remade. When meeting with the store manager she commented that the district manager wanted to charge us $2200 but she was only going to charge us "at cost" pricing which he was mad at her for. Upon going up the ladder we found it to be free of charge to have the ring remade since we had bought the ESP warranty. After being told that the CAD drawing would be shrank down the new ring should be in between 3-4 wks. After 9wks I have finally received my ring. Unfortunately I never approved the new CAD drawings or wax mold and I have a very different ring. The sale associate told us that they no longer deal with the jeweler that made the first ring and therefore new CAD drawings had to be made. Now we are going to have to get both CAD drawings together to compare. I am still not sure what is going to happen at this point. I need to have a custom wedding band made to match but after dealing with this for 4 months I have no desire to use Jared's for any future purchases. This has been the worst experience ever. I have only been engaged 4 months and I have had a ring less than 1 month of that time. Having to tell your family and friends you have gotten engaged with out a ring to show then is heartbreaking. I will never get rid of these memories I have made nor be able to replace them with how things should have been during my first few months of engagement. Planning a wedding is stressful enough, no one needs more stress like this added.
In August my fiance decided to have a ring made by Jared's custom design center. He finally received the ring in mid Read more...
In August my fiance decided to have a ring made by Jared's custom design center. He finally received the ring in mid December. In Feb he proposed and unfortunately the ring was almost 2 sizes too big. Sizing is advertised to be free at Jared's except for certain designs like mine. They tried to charge us $1800 to have it remade. When meeting with the store manager she commented that the district manager wanted to charge us $2200 but she was only going to charge us "at cost" pricing which he was mad at her for. Upon going up the ladder we found it to be free of charge to have the ring remade since we had bought the ESP warranty. After being told that the CAD drawing would be shrank down the new ring should be in between 3-4 wks. After 9wks I have finally received my ring. Unfortunately I never approved the new CAD drawings or wax mold and I have a very different ring. The sale associate told us that they no longer deal with the jeweler that made the first ring and therefore new CAD drawings had to be made. Now we are going to have to get both CAD drawings together to compare. I am still not sure what is going to happen at this point. I need to have a custom wedding band made to match but after dealing with this for 4 months I have no desire to use Jared's for any future purchases. This has been the worst experience ever. I have only been engaged 4 months and I have had a ring less than 1 month of that time. Having to tell your family and friends you have gotten engaged with out a ring to show then is heartbreaking. I will never get rid of these memories I have made nor be able to replace them with how things should have been during my first few months of engagement. Planning a wedding is stressful enough, no one needs more stress like this added. Read less
Services Used: Jewelry
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Kristin
Wedding:
3/11/2017
1.0/5.0
It's sad to say that my fiancé and I have had such a bad experience with this place. Everything was very nice when my fiancé first purchased my engagement ring thru this Jarred's store, unfortunately the size that he got me was too big so we had to go and get it sized. I dropped my ring off the day after Christmas and when I got there the lady told me it would be done the next day no problem. Well, a few hours later my fiancé gets a call that they cannot size my ring because of the type of ring it is, if they size it, it could ruin the ring so they will have to order me a new one. Fair enough, I was happy they were looking out for our best interest. But then they told us that it would take 12 weeks for the new ring too come in!!!! 12 weeks!!! I was upset, but they told me I can have the ring that I dropped off back until my new ring came in. My fiancé and I go to pick my ring back up, and later that night I noticed that the ring looked different to me. I didn't say anything because I just thought I was being dramatic or something, but then I pulled up a picture of the ring that I had taken before I dropped the ring off at the store and it was DIFFERENT!!!!! The diamond on the top of the ring is much shorter! And you can completely see it in the picture! My fiancé called them to ask them if they changed my ring out because it is different. They swore up and down that they gave me back what I dropped off! It's a lie! They probably gave me a cheaper version of the ring, until my new ring gets in. Super sketchy place! And now the icing on the cake my fiancé called them yesterday to find out the status of my new ring and now they are saying it won't be in until April 13th! So that will now be 16 weeks!!!! Also, we want to get the new ring appraised because we feel extremely sketched out by this place, and they tell us it will be an extra cost! Really???? Wow! This place is so terrible! I just hope that my new ring is the same one that I dropped off the first day.
It's sad to say that my fiancé and I have had such a bad experience with this place. Everything was very nice when my Read more...
It's sad to say that my fiancé and I have had such a bad experience with this place. Everything was very nice when my fiancé first purchased my engagement ring thru this Jarred's store, unfortunately the size that he got me was too big so we had to go and get it sized. I dropped my ring off the day after Christmas and when I got there the lady told me it would be done the next day no problem. Well, a few hours later my fiancé gets a call that they cannot size my ring because of the type of ring it is, if they size it, it could ruin the ring so they will have to order me a new one. Fair enough, I was happy they were looking out for our best interest. But then they told us that it would take 12 weeks for the new ring too come in!!!! 12 weeks!!! I was upset, but they told me I can have the ring that I dropped off back until my new ring came in. My fiancé and I go to pick my ring back up, and later that night I noticed that the ring looked different to me. I didn't say anything because I just thought I was being dramatic or something, but then I pulled up a picture of the ring that I had taken before I dropped the ring off at the store and it was DIFFERENT!!!!! The diamond on the top of the ring is much shorter! And you can completely see it in the picture! My fiancé called them to ask them if they changed my ring out because it is different. They swore up and down that they gave me back what I dropped off! It's a lie! They probably gave me a cheaper version of the ring, until my new ring gets in. Super sketchy place! And now the icing on the cake my fiancé called them yesterday to find out the status of my new ring and now they are saying it won't be in until April 13th! So that will now be 16 weeks!!!! Also, we want to get the new ring appraised because we feel extremely sketched out by this place, and they tell us it will be an extra cost! Really???? Wow! This place is so terrible! I just hope that my new ring is the same one that I dropped off the first day. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
1.0/5.0
Do not under any circumstances buy anything from Jared. Mg fiancé bought my engagement ring from them so I went there to buy three pairs of earrings so I could go to the same place to do all of my inspections. I told the salesperson speciflically that I wanted white gold because my ears only take to gold products. They sold me three pairs of what I thought was white gold earrings. My ears over the next year continually kept getting infected and I could not understand why. When I just went for my inspection for the earrings two days ago I was told the earrings were sterling silver. I have spoke to cooperate and every one else and they won't don't anything for me except exchange them for half the value and make me spend more money with them. There employees are beyond rude and they will say whatever they have to, including lying about the metal material, in order to get a sale. I want to save someone else from losing the amount of money I lost.
Do not under any circumstances buy anything from Jared. Mg fiancé bought my engagement ring from them so I went there to Read more...
Do not under any circumstances buy anything from Jared. Mg fiancé bought my engagement ring from them so I went there to buy three pairs of earrings so I could go to the same place to do all of my inspections. I told the salesperson speciflically that I wanted white gold because my ears only take to gold products. They sold me three pairs of what I thought was white gold earrings. My ears over the next year continually kept getting infected and I could not understand why. When I just went for my inspection for the earrings two days ago I was told the earrings were sterling silver. I have spoke to cooperate and every one else and they won't don't anything for me except exchange them for half the value and make me spend more money with them. There employees are beyond rude and they will say whatever they have to, including lying about the metal material, in order to get a sale. I want to save someone else from losing the amount of money I lost. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
0.5/5.0
JUST STAY AWAY FROM JARED! THEY JACK THE PRICE UP RIGHT BEFORE A SALE SO THAT YOU THINK YOU'RE GETTING A GREAT DEAL. DECEPTIVE AT A MINIMUM...MAYBE EVEN ILLEGAL!
JUST STAY AWAY FROM JARED! THEY JACK THE PRICE UP RIGHT BEFORE A SALE SO THAT YOU THINK YOU'RE GETTING A GREAT DEAL. Read more...
JUST STAY AWAY FROM JARED! THEY JACK THE PRICE UP RIGHT BEFORE A SALE SO THAT YOU THINK YOU'RE GETTING A GREAT DEAL. DECEPTIVE AT A MINIMUM...MAYBE EVEN ILLEGAL! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.0/5.0
A week and a half after purchasing my engagementbring from Jared's, a diamond fell out of my wedding band. However, we called them on a Monday to tell them what happened, the ring was repaired, sized further from 5.5 to 5.25 per my request and both bands were melted together to prevent a further trip after the wedding. We will see.
A week and a half after purchasing my engagementbring from Jared's, a diamond fell out of my wedding band. However, we Read more...
A week and a half after purchasing my engagementbring from Jared's, a diamond fell out of my wedding band. However, we called them on a Monday to tell them what happened, the ring was repaired, sized further from 5.5 to 5.25 per my request and both bands were melted together to prevent a further trip after the wedding. We will see. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.5/5.0
I can't believe the head ache this place is for me. My fiancé bought a engagement/wedding set along with the lifetime warranty. The lifetime warranty requires me to go in every 6 months to have it inspected. Inspections and cleanings shouldn't be a hassle right? Every time I have taken my ring there diamonds end up missing! The first time it happened I wasn't paying too much attention, just went picked up my ring and drove home. While driving I looked down at the sides of my ring and noticed 6 diamond were missing? I called and they said they had found them in the jewelry cleaner and to bring it back for repair. Fine. Next time same thing, except I inspected it heavily and it was missing 3 diamonds. Had to leave it again for a couple days for it to be repaired. Just had another inspection done, 2 diamonds missing. Except this time it's right before my wedding, I pleaded with them to please check my ring and to not mess it up before I left it, and they still messed up?! With all the last minute stress of a wedding it might just literally send me over the edge. I have to leave my ring again for a couple days and hope it gets fixed in time for my wedding, I don't have time for this! I have to drive 30 mins each way every time something like this happens. I wouldn't go back, but I want to keep the lifetime warranty active in the case that I do damage myself. My Fiancé spent over 20k there, you would think there customer service and attention to detail would be a top priority for them. Do yourself a favor and just steer clear of the place.
I can't believe the head ache this place is for me. My fiancé bought a engagement/wedding set along with the lifetime Read more...
I can't believe the head ache this place is for me. My fiancé bought a engagement/wedding set along with the lifetime warranty. The lifetime warranty requires me to go in every 6 months to have it inspected. Inspections and cleanings shouldn't be a hassle right? Every time I have taken my ring there diamonds end up missing! The first time it happened I wasn't paying too much attention, just went picked up my ring and drove home. While driving I looked down at the sides of my ring and noticed 6 diamond were missing? I called and they said they had found them in the jewelry cleaner and to bring it back for repair. Fine. Next time same thing, except I inspected it heavily and it was missing 3 diamonds. Had to leave it again for a couple days for it to be repaired. Just had another inspection done, 2 diamonds missing. Except this time it's right before my wedding, I pleaded with them to please check my ring and to not mess it up before I left it, and they still messed up?! With all the last minute stress of a wedding it might just literally send me over the edge. I have to leave my ring again for a couple days and hope it gets fixed in time for my wedding, I don't have time for this! I have to drive 30 mins each way every time something like this happens. I wouldn't go back, but I want to keep the lifetime warranty active in the case that I do damage myself. My Fiancé spent over 20k there, you would think there customer service and attention to detail would be a top priority for them. Do yourself a favor and just steer clear of the place. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
1.0/5.0
Going to Jared seemed like a no-brainer when we found the ring we loved for our engagement. Boy were we wrong. My fiance purchased one of the most expensive settings in the place and we've had nothing but issues. First they tried giving him a center stone that was literally black with spots all over it. Then they ordered a better, clearer stone before he purchased it. A WEEK after being engaged my one and a half center stone FELL OUT. Thankfully somone at my job was able to find it but still, that should NOT happen. Then when we went to get it fixed, the guy did a half ass job and took 5 min to simply bend a prong back. I was NOT happy, it made the prong razor sharp and was still not secure. When I brought it back the next day to complain, they said it should have been taken and fixed over a period of a few days. They had it 6 days!!! This was a WEEK after being engaged, people wanted to see the ring and I wanted to show it off, but was unable. We then found out that the ring was "jeopordized" because they sized down a a larger ring to fit my size 4. They said "well we ordered the ring but it wont be in for 3 months." Unbelievable, they should have ordered the right size to begin with and not lie to my fiance about what he was purchasing. Then a MONTH after being engaged, we brought it to be cleaned and what do you know. MULTIPLE stones loose. We were PISSED. Had to call corporate at this point, this was getting ridiculous. Suddenly the next day my custom ring was in, but wouldnt be ready for another 2 days. Now we have the new ring and were promised there wouldnt be any issues. Somehow I doubt that....
I've only been engaged a month and have been at Jared almost a dozen times already with issues. AVOID AT ALL COSTS.
Going to Jared seemed like a no-brainer when we found the ring we loved for our engagement. Boy were we wrong. My fiance Read more...
Going to Jared seemed like a no-brainer when we found the ring we loved for our engagement. Boy were we wrong. My fiance purchased one of the most expensive settings in the place and we've had nothing but issues. First they tried giving him a center stone that was literally black with spots all over it. Then they ordered a better, clearer stone before he purchased it. A WEEK after being engaged my one and a half center stone FELL OUT. Thankfully somone at my job was able to find it but still, that should NOT happen. Then when we went to get it fixed, the guy did a half ass job and took 5 min to simply bend a prong back. I was NOT happy, it made the prong razor sharp and was still not secure. When I brought it back the next day to complain, they said it should have been taken and fixed over a period of a few days. They had it 6 days!!! This was a WEEK after being engaged, people wanted to see the ring and I wanted to show it off, but was unable. We then found out that the ring was "jeopordized" because they sized down a a larger ring to fit my size 4. They said "well we ordered the ring but it wont be in for 3 months." Unbelievable, they should have ordered the right size to begin with and not lie to my fiance about what he was purchasing. Then a MONTH after being engaged, we brought it to be cleaned and what do you know. MULTIPLE stones loose. We were PISSED. Had to call corporate at this point, this was getting ridiculous. Suddenly the next day my custom ring was in, but wouldnt be ready for another 2 days. Now we have the new ring and were promised there wouldnt be any issues. Somehow I doubt that....
I've only been engaged a month and have been at Jared almost a dozen times already with issues. AVOID AT ALL COSTS. Read less
Services Used: Jewelry
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jim
Wedding:
3/1/2016
0.0/5.0
Jared's used to be a nice place to shop - now they act and think like a corporation, and it's all about the $$$. They dropped the ball in sending me a bill, the phone calls and bills they supposedly sent in the mail...never came. So instead of building my credit, they have destroyed it....and absolutely refuse to take any responsibility nor admit that there may be any possibility that their $8 hr employees may have made any mistake at all.
This place is horrible - avoid at all cost - contrary to popular belief, they are not the only jewelry store in town!
Jared's used to be a nice place to shop - now they act and think like a corporation, and it's all about the $$$. They Read more...
Jared's used to be a nice place to shop - now they act and think like a corporation, and it's all about the $$$. They dropped the ball in sending me a bill, the phone calls and bills they supposedly sent in the mail...never came. So instead of building my credit, they have destroyed it....and absolutely refuse to take any responsibility nor admit that there may be any possibility that their $8 hr employees may have made any mistake at all.
This place is horrible - avoid at all cost - contrary to popular belief, they are not the only jewelry store in town! Read less
Services Used: Jewelry
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kimanne37
Wedding:
5/9/2009
5.0/5.0
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly.
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that Read more...
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
There service was amazing. Super helpful and nice. They were able to help my fiancé find is ring way faster than I had anticipated, he is super picky.
There service was amazing. Super helpful and nice. They were able to help my fiancé find is ring way faster than I had Read more...
There service was amazing. Super helpful and nice. They were able to help my fiancé find is ring way faster than I had anticipated, he is super picky. Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
0.7/5.0
My fiance went here to design me a beautiful ring and what they gave him is nothing like they explained to him it would be. BEWARE. yes, the main diamond in my ring is sparkly and everything i could ask for, but the botch job they did after making the band smaller, mounting the diamond, and worst of all selling my man a band with diamonds in it that have LARGE CARBON SPOTS is disgraceful. We went in to ask what thy cud do and they covered nothing. making us feel stupid for the "inclusions" they tried to justify as "normal" and also explain to us there is nothing they could do. I WILL NEVER GO HERE AGAIN. not for a cleaning, not for an inspection, never again. We plan to eventually get the carbon speck diamonds replaced at another retailer as well as other adjustments to the terrible job Jared did.
My fiance went here to design me a beautiful ring and what they gave him is nothing like they explained to him it would Read more...
My fiance went here to design me a beautiful ring and what they gave him is nothing like they explained to him it would be. BEWARE. yes, the main diamond in my ring is sparkly and everything i could ask for, but the botch job they did after making the band smaller, mounting the diamond, and worst of all selling my man a band with diamonds in it that have LARGE CARBON SPOTS is disgraceful. We went in to ask what thy cud do and they covered nothing. making us feel stupid for the "inclusions" they tried to justify as "normal" and also explain to us there is nothing they could do. I WILL NEVER GO HERE AGAIN. not for a cleaning, not for an inspection, never again. We plan to eventually get the carbon speck diamonds replaced at another retailer as well as other adjustments to the terrible job Jared did. Read less
Services Used: Jewelry
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