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Jared - Galleria of Jewelry

Westminster , CO

LOCATION

9210 Sheridan Blvd
Westminster, CO 80031 US

PHONE

303-426-4405

WEBSITE

View website
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Jewelry

REVIEWS

2.0
out of 5.0
2.0/5.0
2.0/5.0
2.0/5.0
2.0/5.0
1.9/5.0
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Randolph
Wedding:
3/16/2013
0.5/5.0
Wife purchased a ring for an emerald she received from her father. The stone was appraised at $4,000. The ring she purchased at $1,700 from Jared. In the 3 or 4 months after buying the ring we had to take it in to have it tightened on the stone 3 times. Finally the stone fell out. Luckily, she found the stone. We requested a refund from Jared's, but even the District Manager refused. The only offer was some other setting, but they’ve already tried 3 times to fix the first setting. Or we could buy something else of equal value (or lack of value). My wife doesn’t wear much jewelry. The only reason for this purchase was the sentimental value of the stone.
Wife purchased a ring for an emerald she received from her father. The stone was appraised at $4,000. The ring she Read more...
Wife purchased a ring for an emerald she received from her father. The stone was appraised at $4,000. The ring she purchased at $1,700 from Jared. In the 3 or 4 months after buying the ring we had to take it in to have it tightened on the stone 3 times. Finally the stone fell out. Luckily, she found the stone. We requested a refund from Jared's, but even the District Manager refused. The only offer was some other setting, but they’ve already tried 3 times to fix the first setting. Or we could buy something else of equal value (or lack of value). My wife doesn’t wear much jewelry. The only reason for this purchase was the sentimental value of the stone. Read less
Services Used: Jewelry
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Sylvia
Wedding:
1/13/2013
0.0/5.0
Very rude customer service at this location from a tall gentleman on 01/13/2013. I received a pandora charm from my inlaws for Christmas. The box and bag was marked jared. I called this store to see if I could come in and exhange for 2 different pandora charms. I mentioned on the phone that I didnt have receipt since it was a gift.I was told I could. We drove there & the Customer rep said it couldn't be exchanged without a receipt, would not even look up my in-law names in the system. He said it was not fair that I would walk away with money for something I didn't pay. It was a gift & I didn't want the money! I went to the REAL & NiCE Pandora Store at the mall across the street & told them what happened at Jared & they exchanged the charm. Would never go to Jared again. Your customer service is HORRIBLE! Rather spend my money at Tiffany's, Pandora or Tous Jewelery. They know how to treat you there
Very rude customer service at this location from a tall gentleman on 01/13/2013. I received a pandora charm from my inlaws Read more...
Very rude customer service at this location from a tall gentleman on 01/13/2013. I received a pandora charm from my inlaws for Christmas. The box and bag was marked jared. I called this store to see if I could come in and exhange for 2 different pandora charms. I mentioned on the phone that I didnt have receipt since it was a gift.I was told I could. We drove there & the Customer rep said it couldn't be exchanged without a receipt, would not even look up my in-law names in the system. He said it was not fair that I would walk away with money for something I didn't pay. It was a gift & I didn't want the money! I went to the REAL & NiCE Pandora Store at the mall across the street & told them what happened at Jared & they exchanged the charm. Would never go to Jared again. Your customer service is HORRIBLE! Rather spend my money at Tiffany's, Pandora or Tous Jewelery. They know how to treat you there Read less
Services Used: Jewelry
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Cameron
Wedding:
9/29/2012
0.0/5.0
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed extra for their lifetime guarantee. We payed the ring off in June, in July we saw the ring for the first time and it was awful. They messed up the metal brushing and they sent it out for a resin inlay and it was the wrong color. We refused the ring and came back in August, after calling to find out how long it would take to make an IN STORE ring since our wedding was only 40 days away and we had already waited 4 months. They said they had the ring but had to send it back to get the resin redone a few weeks ago and had set them back. We went to pick up the ring and it was worse than before, the resin was cracked and the ring was scratched. We refused the ring AGAIN, said we wanted out money back and out account closed. They REFUSED! After raising a little hell about breach of contract they agreed to close out account and rebate out money via mail in check form. They never once offered us an apology of tried to gain our service back. They never even offered us a replacement ring. Needless to say, 40 days before the wedding we went to Kay and received our ring in 7 days. I CAN'T BELIEVE WE WENT TO JARED!
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed Read more...
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed extra for their lifetime guarantee. We payed the ring off in June, in July we saw the ring for the first time and it was awful. They messed up the metal brushing and they sent it out for a resin inlay and it was the wrong color. We refused the ring and came back in August, after calling to find out how long it would take to make an IN STORE ring since our wedding was only 40 days away and we had already waited 4 months. They said they had the ring but had to send it back to get the resin redone a few weeks ago and had set them back. We went to pick up the ring and it was worse than before, the resin was cracked and the ring was scratched. We refused the ring AGAIN, said we wanted out money back and out account closed. They REFUSED! After raising a little hell about breach of contract they agreed to close out account and rebate out money via mail in check form. They never once offered us an apology of tried to gain our service back. They never even offered us a replacement ring. Needless to say, 40 days before the wedding we went to Kay and received our ring in 7 days. I CAN'T BELIEVE WE WENT TO JARED! Read less
Services Used: Jewelry
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cmbolinger
Wedding:
10/15/2011
5.0/5.0
We loved working with the folks at the Westminster store for our wedding bands. My husband bought my engagement ring at the Loveland store when we were living up north, but I liked working with the Westminster store much more. The store is great about being helpful without being pushy, and they are great about communicating with you when you are waiting on your rings to arrive. I had my bands soldered together before my wedding and they weren't as even as I would have liked. After I returned from my honeymoon, they re-soldered the rings 3 times until I was happy, and never had any attitude about it. They told me that they insisted I was happy with the work, and would keep redoing it until I was satisfied. I really appreciated that, because I felt guilty being so picky. We love our rings, and I'm really happy knowing I can go to them with any issues and know I will receive great service.
We loved working with the folks at the Westminster store for our wedding bands. My husband bought my engagement ring at Read more...
We loved working with the folks at the Westminster store for our wedding bands. My husband bought my engagement ring at the Loveland store when we were living up north, but I liked working with the Westminster store much more. The store is great about being helpful without being pushy, and they are great about communicating with you when you are waiting on your rings to arrive. I had my bands soldered together before my wedding and they weren't as even as I would have liked. After I returned from my honeymoon, they re-soldered the rings 3 times until I was happy, and never had any attitude about it. They told me that they insisted I was happy with the work, and would keep redoing it until I was satisfied. I really appreciated that, because I felt guilty being so picky. We love our rings, and I'm really happy knowing I can go to them with any issues and know I will receive great service. Read less
Services Used: Jewelry
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rose a
Wedding:
9/3/2011
0.0/5.0
It even upsets me writing this review because i am stuck with a ring that is such poor quality i dont even want to wear it. Beware, they tell you afterwards that their diamonds have "natural blemishes" meaning look at them in the sunlight, you will see you are purchasing GARBAGE. their customer service is NON EXISTENT, once they get your money you can expect complete nastiness from anyone you try to talk to. I warn everyone i know to stay away, i regret the day i ever walked in there.
It even upsets me writing this review because i am stuck with a ring that is such poor quality i dont even want to wear Read more...
It even upsets me writing this review because i am stuck with a ring that is such poor quality i dont even want to wear it. Beware, they tell you afterwards that their diamonds have "natural blemishes" meaning look at them in the sunlight, you will see you are purchasing GARBAGE. their customer service is NON EXISTENT, once they get your money you can expect complete nastiness from anyone you try to talk to. I warn everyone i know to stay away, i regret the day i ever walked in there. Read less
Services Used: Jewelry
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Anonymous
Wedding:
8/1/2011
1.8/5.0
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They even did not notice me anything about interest rating! Too much pressure to customer!! Irresponsbility!! Too fake face!!!
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They Read more...
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They even did not notice me anything about interest rating! Too much pressure to customer!! Irresponsbility!! Too fake face!!! Read less
Services Used: Jewelry
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kimanne37
Wedding:
5/9/2009
5.0/5.0
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly.
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that Read more...
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly. Read less
Services Used: Jewelry
Bg6
Anonymous
Wedding:
2+ years ago
5.0/5.0
THEY WERE AMAZING!!! Two of the women in there were great and they were more than helpful! They cgot us all of the discounts we could possibly get!
THEY WERE AMAZING!!! Two of the women in there were great and they were more than helpful! They cgot us all of the Read more...
THEY WERE AMAZING!!! Two of the women in there were great and they were more than helpful! They cgot us all of the discounts we could possibly get! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
1.2/5.0
My fiance purchased my ring in March 2012, and it is now July 2012 and I just realized that I have lost another diamond in my ring. In May we noticed that one of the three big diamonds were missing so I took the ring into the store and it took my 6 weeks to get my ring back. Two weeks after me getting the ring back I just noticed that one of the smaller diamonds are missing...
My fiance purchased my ring in March 2012, and it is now July 2012 and I just realized that I have lost another diamond in Read more...
My fiance purchased my ring in March 2012, and it is now July 2012 and I just realized that I have lost another diamond in my ring. In May we noticed that one of the three big diamonds were missing so I took the ring into the store and it took my 6 weeks to get my ring back. Two weeks after me getting the ring back I just noticed that one of the smaller diamonds are missing... Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
0.7/5.0
Bought a setting with a lot of small diamonds. They must have used cheap glue because it drops them all the time, and they weaseled out of the warranty eventually
Bought a setting with a lot of small diamonds. They must have used cheap glue because it drops them all the time, and they Read more...
Bought a setting with a lot of small diamonds. They must have used cheap glue because it drops them all the time, and they weaseled out of the warranty eventually Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
0.8/5.0
Terrible, terrible....The diamonds begin to fall out after 33 days of purchase. They refused to fix until I paid them 99.00 for repairs. The diamonds that were re-set are not level in the setting. The ring looks as if it came from the dollar store.
Terrible, terrible....The diamonds begin to fall out after 33 days of purchase. They refused to fix until I paid them Read more...
Terrible, terrible....The diamonds begin to fall out after 33 days of purchase. They refused to fix until I paid them 99.00 for repairs. The diamonds that were re-set are not level in the setting. The ring looks as if it came from the dollar store. Read less
Services Used: Jewelry
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