Nophoto 130

Jared - Galleria of Jewelry

Westminster , CO

LOCATION

9210 Sheridan Blvd
Westminster, CO 80031 US

PHONE

303-426-4405

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

1.9
out of 5.0
1.8/5.0
1.9/5.0
1.9/5.0
1.9/5.0
1.8/5.0
Sort by
Default vendor profile pic
Randolph
Wedding:
3/16/2013
0.5/5.0
Wife purchased a ring for an emerald she received from her father. The stone was appraised at $4,000. The ring she purchased at $1,700 from Jared. In the 3 or 4 months after buying the ring we had to take it in to have it tightened on the stone 3 times. Finally the stone fell out. Luckily, she found the stone. We requested a refund from Jared's, but even the District Manager refused. The only offer was some other setting, but they’ve already tried 3 times to fix the first setting. Or we could buy something else of equal value (or lack of value). My wife doesn’t wear much jewelry. The only reason for this purchase was the sentimental value of the stone.
Wife purchased a ring for an emerald she received from her father. The stone was appraised at $4,000. The ring she Read more...
Wife purchased a ring for an emerald she received from her father. The stone was appraised at $4,000. The ring she purchased at $1,700 from Jared. In the 3 or 4 months after buying the ring we had to take it in to have it tightened on the stone 3 times. Finally the stone fell out. Luckily, she found the stone. We requested a refund from Jared's, but even the District Manager refused. The only offer was some other setting, but they’ve already tried 3 times to fix the first setting. Or we could buy something else of equal value (or lack of value). My wife doesn’t wear much jewelry. The only reason for this purchase was the sentimental value of the stone. Read less
Services Used: Jewelry
Default vendor profile pic
Sylvia
Wedding:
1/13/2013
0.0/5.0
Very rude customer service at this location from a tall gentleman on 01/13/2013. I received a pandora charm from my inlaws for Christmas. The box and bag was marked jared. I called this store to see if I could come in and exhange for 2 different pandora charms. I mentioned on the phone that I didnt have receipt since it was a gift.I was told I could. We drove there & the Customer rep said it couldn't be exchanged without a receipt, would not even look up my in-law names in the system. He said it was not fair that I would walk away with money for something I didn't pay. It was a gift & I didn't want the money! I went to the REAL & NiCE Pandora Store at the mall across the street & told them what happened at Jared & they exchanged the charm. Would never go to Jared again. Your customer service is HORRIBLE! Rather spend my money at Tiffany's, Pandora or Tous Jewelery. They know how to treat you there
Very rude customer service at this location from a tall gentleman on 01/13/2013. I received a pandora charm from my inlaws Read more...
Very rude customer service at this location from a tall gentleman on 01/13/2013. I received a pandora charm from my inlaws for Christmas. The box and bag was marked jared. I called this store to see if I could come in and exhange for 2 different pandora charms. I mentioned on the phone that I didnt have receipt since it was a gift.I was told I could. We drove there & the Customer rep said it couldn't be exchanged without a receipt, would not even look up my in-law names in the system. He said it was not fair that I would walk away with money for something I didn't pay. It was a gift & I didn't want the money! I went to the REAL & NiCE Pandora Store at the mall across the street & told them what happened at Jared & they exchanged the charm. Would never go to Jared again. Your customer service is HORRIBLE! Rather spend my money at Tiffany's, Pandora or Tous Jewelery. They know how to treat you there Read less
Services Used: Jewelry
Default vendor profile pic
Cameron
Wedding:
9/29/2012
0.0/5.0
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed extra for their lifetime guarantee. We payed the ring off in June, in July we saw the ring for the first time and it was awful. They messed up the metal brushing and they sent it out for a resin inlay and it was the wrong color. We refused the ring and came back in August, after calling to find out how long it would take to make an IN STORE ring since our wedding was only 40 days away and we had already waited 4 months. They said they had the ring but had to send it back to get the resin redone a few weeks ago and had set them back. We went to pick up the ring and it was worse than before, the resin was cracked and the ring was scratched. We refused the ring AGAIN, said we wanted out money back and out account closed. They REFUSED! After raising a little hell about breach of contract they agreed to close out account and rebate out money via mail in check form. They never once offered us an apology of tried to gain our service back. They never even offered us a replacement ring. Needless to say, 40 days before the wedding we went to Kay and received our ring in 7 days. I CAN'T BELIEVE WE WENT TO JARED!
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed Read more...
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed extra for their lifetime guarantee. We payed the ring off in June, in July we saw the ring for the first time and it was awful. They messed up the metal brushing and they sent it out for a resin inlay and it was the wrong color. We refused the ring and came back in August, after calling to find out how long it would take to make an IN STORE ring since our wedding was only 40 days away and we had already waited 4 months. They said they had the ring but had to send it back to get the resin redone a few weeks ago and had set them back. We went to pick up the ring and it was worse than before, the resin was cracked and the ring was scratched. We refused the ring AGAIN, said we wanted out money back and out account closed. They REFUSED! After raising a little hell about breach of contract they agreed to close out account and rebate out money via mail in check form. They never once offered us an apology of tried to gain our service back. They never even offered us a replacement ring. Needless to say, 40 days before the wedding we went to Kay and received our ring in 7 days. I CAN'T BELIEVE WE WENT TO JARED! Read less
Services Used: Jewelry
Default vendor profile pic
Kelley
Wedding:
9/29/2012
0.0/5.0
BAD ISSUES WITH VENDOR:
I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the prong and 2) where a diamond fell out:
• On July 13, 2011, I brought a family engagement ring into the Palm Beach Gardens store to have the platinum shank replaced since it had an opening and closing clasp for arthritis. The sales associate measured my finger and said I was a size 6.
• On August 2, 2011, we took the ring back to the store since it was way too big. We had it resized to a 5.
• On January 3, 2011, we took the ring back to the store because a side (2) baguette diamond fell out due to the large resizing.
• On January 23, 2012, we took the ring back to the store because they used yellow gold instead of platinum to set the baguette and re-tipped the prongs in yellow gold. Also, there was a crake in the platinum band. They (1) REBUILT a prong and re-tipped the prongs using white gold without my consent.
• On May 20, 2012, I took the ring to the store for inspection.
• On September 6, 2012, we took the ring back to the store because the top of (1) one of the prongs fell off, and it was white gold and not platinum. The repair shop (1) REBUILT the prong AGAIN. Also, we had the ring resized to a size 5.25 since it was too small the second time they resized it.
• On November 22, 2012, we noticed that the top of the (1) prong fell off again.
• On January 11, 2013, we took my engagement ring back to the Palm Beach Gardens store to have them remake the entire setting head of my ring since the (1) prong fell off. They listed on the attached repair sheet that the ring needs a new head and to check the right baguette because it is a lot smaller that the original one and the
BAD ISSUES WITH VENDOR:
I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the Read more...
BAD ISSUES WITH VENDOR:
I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the prong and 2) where a diamond fell out:
• On July 13, 2011, I brought a family engagement ring into the Palm Beach Gardens store to have the platinum shank replaced since it had an opening and closing clasp for arthritis. The sales associate measured my finger and said I was a size 6.
• On August 2, 2011, we took the ring back to the store since it was way too big. We had it resized to a 5.
• On January 3, 2011, we took the ring back to the store because a side (2) baguette diamond fell out due to the large resizing.
• On January 23, 2012, we took the ring back to the store because they used yellow gold instead of platinum to set the baguette and re-tipped the prongs in yellow gold. Also, there was a crake in the platinum band. They (1) REBUILT a prong and re-tipped the prongs using white gold without my consent.
• On May 20, 2012, I took the ring to the store for inspection.
• On September 6, 2012, we took the ring back to the store because the top of (1) one of the prongs fell off, and it was white gold and not platinum. The repair shop (1) REBUILT the prong AGAIN. Also, we had the ring resized to a size 5.25 since it was too small the second time they resized it.
• On November 22, 2012, we noticed that the top of the (1) prong fell off again.
• On January 11, 2013, we took my engagement ring back to the Palm Beach Gardens store to have them remake the entire setting head of my ring since the (1) prong fell off. They listed on the attached repair sheet that the ring needs a new head and to check the right baguette because it is a lot smaller that the original one and the Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.8/5.0
Terrible, terrible....The diamonds begin to fall out after 33 days of purchase. They refused to fix until I paid them 99.00 for repairs. The diamonds that were re-set are not level in the setting. The ring looks as if it came from the dollar store.
Terrible, terrible....The diamonds begin to fall out after 33 days of purchase. They refused to fix until I paid them Read more...
Terrible, terrible....The diamonds begin to fall out after 33 days of purchase. They refused to fix until I paid them 99.00 for repairs. The diamonds that were re-set are not level in the setting. The ring looks as if it came from the dollar store. Read less
Services Used: Jewelry
130x130 sq 1340239236341 p1010329
Anonymous
Wedding:
2+ years ago
1.2/5.0
My fiance purchased my ring in March 2012, and it is now July 2012 and I just realized that I have lost another diamond in my ring. In May we noticed that one of the three big diamonds were missing so I took the ring into the store and it took my 6 weeks to get my ring back. Two weeks after me getting the ring back I just noticed that one of the smaller diamonds are missing...
My fiance purchased my ring in March 2012, and it is now July 2012 and I just realized that I have lost another diamond in Read more...
My fiance purchased my ring in March 2012, and it is now July 2012 and I just realized that I have lost another diamond in my ring. In May we noticed that one of the three big diamonds were missing so I took the ring into the store and it took my 6 weeks to get my ring back. Two weeks after me getting the ring back I just noticed that one of the smaller diamonds are missing... Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
Oour wedding band was attempted to be repaired several times with no result. misleading information on completion times
After 4 months of repairs and several trip to the store for the repairs, and once we were there the ring looked worse tan when it was brought in. This happen 3 times. Finally a replacement was offered, so 3 more months later we are called to pick it up, so we drive to the store, 30 min away, to find out that they don't have it. Get another call 30 min later after we are home to say that they have it again. TBD to see if they have it next time we go back and pick it up.... I guess jared thinks that people have nothing better to do then to drive to there store
Oour wedding band was attempted to be repaired several times with no result. misleading information on completion Read more...
Oour wedding band was attempted to be repaired several times with no result. misleading information on completion times
After 4 months of repairs and several trip to the store for the repairs, and once we were there the ring looked worse tan when it was brought in. This happen 3 times. Finally a replacement was offered, so 3 more months later we are called to pick it up, so we drive to the store, 30 min away, to find out that they don't have it. Get another call 30 min later after we are home to say that they have it again. TBD to see if they have it next time we go back and pick it up.... I guess jared thinks that people have nothing better to do then to drive to there store Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.7/5.0
Bought a setting with a lot of small diamonds. They must have used cheap glue because it drops them all the time, and they weaseled out of the warranty eventually
Bought a setting with a lot of small diamonds. They must have used cheap glue because it drops them all the time, and they Read more...
Bought a setting with a lot of small diamonds. They must have used cheap glue because it drops them all the time, and they weaseled out of the warranty eventually Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
I had my lovings wife wedding ring sized and attached to another ring I bought their. They did a horrible job and ruined it. She is now ashamed to even show it to anyone. They didn't even try to make it some what acceptable.Very rude employes.
Disappointed Husband.
I had my lovings wife wedding ring sized and attached to another ring I bought their. They did a horrible job and ruined Read more...
I had my lovings wife wedding ring sized and attached to another ring I bought their. They did a horrible job and ruined it. She is now ashamed to even show it to anyone. They didn't even try to make it some what acceptable.Very rude employes.
Disappointed Husband. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
Please don;t buy from Jared. We made the mistake of buying twice from them. Both times we were severely disappointed in the quality. The workmanship is horrible. The product is nothing like it was supposed to be. The return policy is rigid. They do not stand behind their products. Also, the engagment ring for my daughter was sized and when we received it back, the diamond was not the same one that was sent in. Very unethical. Why we trusted them a second time, I DO NOT KNOW!!!! I really wish I would have seen all of these terrible reviews before I bought anything from the.
Please don;t buy from Jared. We made the mistake of buying twice from them. Both times we were severely disappointed in Read more...
Please don;t buy from Jared. We made the mistake of buying twice from them. Both times we were severely disappointed in the quality. The workmanship is horrible. The product is nothing like it was supposed to be. The return policy is rigid. They do not stand behind their products. Also, the engagment ring for my daughter was sized and when we received it back, the diamond was not the same one that was sent in. Very unethical. Why we trusted them a second time, I DO NOT KNOW!!!! I really wish I would have seen all of these terrible reviews before I bought anything from the. Read less
Services Used: Jewelry
Thanks for visiting the vendor listing for Jared - Galleria of Jewelry
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
Nophoto 220