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Jared - Galleria of Jewelry

Westminster , CO

LOCATION

9210 Sheridan Blvd
Westminster, CO 80031 US

PHONE

303-426-4405

WEBSITE

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Jewelry

REVIEWS

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1.9/5.0
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Anonymous
Wedding:
8/1/2011
1.8/5.0
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They even did not notice me anything about interest rating! Too much pressure to customer!! Irresponsbility!! Too fake face!!!
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They Read more...
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They even did not notice me anything about interest rating! Too much pressure to customer!! Irresponsbility!! Too fake face!!! Read less
Services Used: Jewelry
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BlueGirl
Wedding:
7/19/2011
4.7/5.0
We were very happy with the staff at Jared of Westminster. They are always very personable and willing to work within our budget. I feel we got beautiful rings for our wedding and didn't have to break the bank. I also feel that even being on a tight budget, we were very important. Also lots of unique pieces!
We were very happy with the staff at Jared of Westminster. They are always very personable and willing to work within our Read more...
We were very happy with the staff at Jared of Westminster. They are always very personable and willing to work within our budget. I feel we got beautiful rings for our wedding and didn't have to break the bank. I also feel that even being on a tight budget, we were very important. Also lots of unique pieces! Read less
Services Used: Jewelry
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Unhappy
Wedding:
7/9/2011
0.0/5.0
Do not trust this business, if you want to call it that. Don't know how they did it but they cracked my wife's wedding diamond. Keep in mind that it was inspected by another business before I went to jar-heads & it had no cracks. They will not attempt to make things right or even say they are sorry. Very dishonest people. I don't know how they stay in business. Save yourself the headache & money by going to a business that cares about the way they do business.
Do not trust this business, if you want to call it that. Don't know how they did it but they cracked my wife's wedding Read more...
Do not trust this business, if you want to call it that. Don't know how they did it but they cracked my wife's wedding diamond. Keep in mind that it was inspected by another business before I went to jar-heads & it had no cracks. They will not attempt to make things right or even say they are sorry. Very dishonest people. I don't know how they stay in business. Save yourself the headache & money by going to a business that cares about the way they do business. Read less
Services Used: Jewelry
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Ganna
Wedding:
7/5/2011
0.0/5.0
Jareds at Wayside Commons,Burlington, MA 01803.

The worst customer service i have ever seen. I went there with my friend to shop for her wedding ring. The first questions the sales person asked us was, "Who is the Bride ?" (which was my friend) "Where is the Groom ?" (he was not there with us) .. then she says "Then whos gonna pay for the ring ?" ...

there were no other customers in the store, and for our budget of around 10K, she showed us 4 rings and said this all they have right now for our budget.

we liked one ring among the 4, but the ring came with a band as a set. we told her, in our tradition we dont do the bands, so is it possible to buy the ring by itself. she then replys saying "this is American culture, and we have to follow this tradition now."

we were four of us who went to the store, and in the first 10 mins we felt offended and 3 of us stepped out of the store, it was only the bride who was looking at the rings and she came out in another 10 mins.

the sales person was very rude and we thought may be she had a bad day or something, but later when we discussed this with our friends at work, they also agreed and shared their stories about how bad this stores customer service is.
Jareds at Wayside Commons,Burlington, MA 01803.

The worst customer service i have ever seen. I went there with my Read more...
Jareds at Wayside Commons,Burlington, MA 01803.

The worst customer service i have ever seen. I went there with my friend to shop for her wedding ring. The first questions the sales person asked us was, "Who is the Bride ?" (which was my friend) "Where is the Groom ?" (he was not there with us) .. then she says "Then whos gonna pay for the ring ?" ...

there were no other customers in the store, and for our budget of around 10K, she showed us 4 rings and said this all they have right now for our budget.

we liked one ring among the 4, but the ring came with a band as a set. we told her, in our tradition we dont do the bands, so is it possible to buy the ring by itself. she then replys saying "this is American culture, and we have to follow this tradition now."

we were four of us who went to the store, and in the first 10 mins we felt offended and 3 of us stepped out of the store, it was only the bride who was looking at the rings and she came out in another 10 mins.

the sales person was very rude and we thought may be she had a bad day or something, but later when we discussed this with our friends at work, they also agreed and shared their stories about how bad this stores customer service is. Read less
Services Used: Jewelry
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RPJellyBean
Wedding:
6/10/2011
5.0/5.0
We purchased my husbands wedding band from Jared in Westminster, CO (my ring was a family heirloom) and we love it! It was on sale and we got a great deal on it! The staff is very curteous and helpful! If she is still there, I recommend talking to "blonde" Courtney as they call her. She is only there on the weekends but she is an absolute sweetheart. I know that any jewelry that we buy in the future will be from Jared!
We purchased my husbands wedding band from Jared in Westminster, CO (my ring was a family heirloom) and we love it! It was Read more...
We purchased my husbands wedding band from Jared in Westminster, CO (my ring was a family heirloom) and we love it! It was on sale and we got a great deal on it! The staff is very curteous and helpful! If she is still there, I recommend talking to "blonde" Courtney as they call her. She is only there on the weekends but she is an absolute sweetheart. I know that any jewelry that we buy in the future will be from Jared! Read less
Services Used: Jewelry
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jimgrande21
Wedding:
1/1/2011
0.0/5.0
DO NOT BUY FROM THEM! They will not honor their own warranty. My wife's center stone cracked on the inside, so we brought it in. Not only will they not replace it, they claim the crack was always there. The crack is very obvious, there is no way it was there when we bought it. Their warranty is completely useless, do not buy from them.
DO NOT BUY FROM THEM! They will not honor their own warranty. My wife's center stone cracked on the inside, so we brought Read more...
DO NOT BUY FROM THEM! They will not honor their own warranty. My wife's center stone cracked on the inside, so we brought it in. Not only will they not replace it, they claim the crack was always there. The crack is very obvious, there is no way it was there when we bought it. Their warranty is completely useless, do not buy from them. Read less
Services Used: Jewelry
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Robert
Wedding:
11/19/2010
0.6/5.0
I bought an anniversary band and a movado watch. They were nice in the store while selling it. Asked for a written appraisal for insurance when picking up and told it would be sent. Never came, salesperson would never call back. Customer service said they only do certificates of how much you paid not the value they said it was worth. I have purchased from jewelry stores all over the country and never had this problem. This makes me think they tell you a higher value and then sell for less to make you believe you got a deal. If they are not willing to back up what they tell you verbally on paper then how can they be trusted? Think carefully before you buy at this store.
I bought an anniversary band and a movado watch. They were nice in the store while selling it. Asked for a written Read more...
I bought an anniversary band and a movado watch. They were nice in the store while selling it. Asked for a written appraisal for insurance when picking up and told it would be sent. Never came, salesperson would never call back. Customer service said they only do certificates of how much you paid not the value they said it was worth. I have purchased from jewelry stores all over the country and never had this problem. This makes me think they tell you a higher value and then sell for less to make you believe you got a deal. If they are not willing to back up what they tell you verbally on paper then how can they be trusted? Think carefully before you buy at this store. Read less
Services Used: Jewelry
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smashinvegas
Wedding:
11/6/2010
1.0/5.0
Jared, The Galleria of Jewelry.
Last night my fiance and I visited the jared store in the Collierville, TN (The Avenue Carriage Crossing) mall. This was our very first time to visit Jared. The purpose of our visit was to shop for a wedding band. We arrived to the store at approximately 8pm CST and were greeted by the friendly sales staff who was eager to help. We sat down with the staff and began to look at options that may work for my custom, designed engagement ring. After trying on several options, the sales woman (brunette, middle aged) asked if we'd be interested in a custom ring to match mine. She explained that they could "work up a quote" while we waited. She made some notes and took the ring to the center of the store and began working with others on the quote/design of the band. Within 15-20 minutes she returned with a quote sheet and my ring which she gave back to me. I immediately noticed damage to the crown of the ring's setting. I handed my ring to my fiance and asked him about it and he noticed it too and began using their magnification to see the details. It was very obvious to he and I both the ring had been damaged by some sort of tool during those 15-20 mins they were in possession of my ring. They never left our sight but we could not see behind their counter as to what tools were being used. The saleswoman said "We only counted the diamonds so that we could match your ring". We continued to look at the ring and noticed damage and question the staff of what was done to my ring. Both the saleswoman and man (gemoligist) denied using any tool on the ring. We have no way to prove that my ring was damaged without filing a report to see the surveillance video during that time. Our guess is that the micrometer was the tool that damaged the ring but we have no proof. Thankfully no diamonds were missing and the damage is minor but in fact there is damage to my ring done by some employee. We're sure the damage was not intentional but the staff's attitude and denial of fault was very unsettling. The incedent was handled very poorly by the staff and we will do business with a trustworthy jeweler. We realize that mistakes can happen. We will be in hopes that other newly engaged couples aren't faced with such a disturbing experience during such a joyful time in their lives.
Jared, The Galleria of Jewelry.
Last night my fiance and I visited the jared store in the Collierville, TN (The Avenue Read more...
Jared, The Galleria of Jewelry.
Last night my fiance and I visited the jared store in the Collierville, TN (The Avenue Carriage Crossing) mall. This was our very first time to visit Jared. The purpose of our visit was to shop for a wedding band. We arrived to the store at approximately 8pm CST and were greeted by the friendly sales staff who was eager to help. We sat down with the staff and began to look at options that may work for my custom, designed engagement ring. After trying on several options, the sales woman (brunette, middle aged) asked if we'd be interested in a custom ring to match mine. She explained that they could "work up a quote" while we waited. She made some notes and took the ring to the center of the store and began working with others on the quote/design of the band. Within 15-20 minutes she returned with a quote sheet and my ring which she gave back to me. I immediately noticed damage to the crown of the ring's setting. I handed my ring to my fiance and asked him about it and he noticed it too and began using their magnification to see the details. It was very obvious to he and I both the ring had been damaged by some sort of tool during those 15-20 mins they were in possession of my ring. They never left our sight but we could not see behind their counter as to what tools were being used. The saleswoman said "We only counted the diamonds so that we could match your ring". We continued to look at the ring and noticed damage and question the staff of what was done to my ring. Both the saleswoman and man (gemoligist) denied using any tool on the ring. We have no way to prove that my ring was damaged without filing a report to see the surveillance video during that time. Our guess is that the micrometer was the tool that damaged the ring but we have no proof. Thankfully no diamonds were missing and the damage is minor but in fact there is damage to my ring done by some employee. We're sure the damage was not intentional but the staff's attitude and denial of fault was very unsettling. The incedent was handled very poorly by the staff and we will do business with a trustworthy jeweler. We realize that mistakes can happen. We will be in hopes that other newly engaged couples aren't faced with such a disturbing experience during such a joyful time in their lives. Read less
Services Used: Jewelry
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caitlyn
Wedding:
10/11/2010
4.8/5.0
me and my husband purchased both our rings from jared in boise idaho. i have a wedding band set with the engagement ring and he has a tunsten wedding band. the woman who sized my husbands finger sized it wrong and when we went to pick up his ring after they had resized it it was to big for his finger, so they had to send it in again. we have had our rings for almost a year and i have already had three diamonds fall out. im not impressed at all with the quality of my ring, altho the people were very helpful and nice i would not recommend to purchase the womens jewlelry.
me and my husband purchased both our rings from jared in boise idaho. i have a wedding band set with the engagement ring Read more...
me and my husband purchased both our rings from jared in boise idaho. i have a wedding band set with the engagement ring and he has a tunsten wedding band. the woman who sized my husbands finger sized it wrong and when we went to pick up his ring after they had resized it it was to big for his finger, so they had to send it in again. we have had our rings for almost a year and i have already had three diamonds fall out. im not impressed at all with the quality of my ring, altho the people were very helpful and nice i would not recommend to purchase the womens jewlelry. Read less
Services Used: Jewelry
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I Hate Jarad Jewelers
Wedding:
10/9/2010
1.4/5.0
I have consistently had problems with Jarad over the past three years. These folks almost never return phone calls. They make promises they don't keep. I ordered a special ring for my first wedding anniversary. The manager assured me there wouldn't be any problems getting the ring in time. I reminded him that I've been given promises before and they fell short. He absoultely assured me there wouldn't be any problems. I explained again that the timing is so important because I had other things that were dependent on this. I explained if they don't deliver, the whole special plan I had for my wife would fall apart. I was ABSOLUTELY ASSURED at least nine times that nothing would go wrong. The manager said he would call that day and makes sure everything was OK and he would continue to call to make sure everything stayed on track. He also said he would call me and keep me updated. Well ... he didn't call anyone. I called him three days later and had to leave a message. He finally called me back later on Friday afternoon. He hadn't called anyone. He said he was sorry but got busy. Of course since he waited all day Friday before he returned my call ... it was too late for him to reach anyone. I had to call him on Monday even though he promised me on Friday he'd call me Monday morning (he didn't!). End result ... I won't be getting the ring in time. So much for customer service. I'm done. I'm a 30+ year customer of Jarad, Shaws and Kay Jewelers (all the same parent company). I'm done! I WILL NEVER BUY FROM ANY OF THEIR STORES AGAIN. I've had the same type of problems with Shaws and Kay as well. That's one of the reasons I started dealing with Jarad. I figured a "high-end" store would treat me better. They didn't! I suggest anyone considering buying from these guy consider my experiences. This isn't an isolated incident. This is just the final straw in one bad experience after another, for years.
I have consistently had problems with Jarad over the past three years. These folks almost never return phone calls. They Read more...
I have consistently had problems with Jarad over the past three years. These folks almost never return phone calls. They make promises they don't keep. I ordered a special ring for my first wedding anniversary. The manager assured me there wouldn't be any problems getting the ring in time. I reminded him that I've been given promises before and they fell short. He absoultely assured me there wouldn't be any problems. I explained again that the timing is so important because I had other things that were dependent on this. I explained if they don't deliver, the whole special plan I had for my wife would fall apart. I was ABSOLUTELY ASSURED at least nine times that nothing would go wrong. The manager said he would call that day and makes sure everything was OK and he would continue to call to make sure everything stayed on track. He also said he would call me and keep me updated. Well ... he didn't call anyone. I called him three days later and had to leave a message. He finally called me back later on Friday afternoon. He hadn't called anyone. He said he was sorry but got busy. Of course since he waited all day Friday before he returned my call ... it was too late for him to reach anyone. I had to call him on Monday even though he promised me on Friday he'd call me Monday morning (he didn't!). End result ... I won't be getting the ring in time. So much for customer service. I'm done. I'm a 30+ year customer of Jarad, Shaws and Kay Jewelers (all the same parent company). I'm done! I WILL NEVER BUY FROM ANY OF THEIR STORES AGAIN. I've had the same type of problems with Shaws and Kay as well. That's one of the reasons I started dealing with Jarad. I figured a "high-end" store would treat me better. They didn't! I suggest anyone considering buying from these guy consider my experiences. This isn't an isolated incident. This is just the final straw in one bad experience after another, for years. Read less
Services Used: Jewelry
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kimanne37
Wedding:
5/9/2009
5.0/5.0
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly.
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that Read more...
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly. Read less
Services Used: Jewelry
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