Nophoto 130

Jared - Galleria of Jewelry

Westminster , CO

LOCATION

9210 Sheridan Blvd
Westminster, CO 80031 US

PHONE

303-426-4405

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

2.0
out of 5.0
2.0/5.0
2.0/5.0
2.0/5.0
2.0/5.0
1.9/5.0
Sort by
Default vendor profile pic
Jennifer
Wedding:
7/24/2010
4.8/5.0
I had already been looking at wedding bands for a while and I had narrowed it down to a contour band either here or at the Shane Co. I choose this place for my wedding band because I liked the style of it a little better and the added bonus was that my finger was so small that it actually reduced the price of it by $50. They were able to get it in fairly quickly and they were very good about contacting me as soon as it came in. I was a little disappointing in the service they gave my husband when we were looking for his ring. The lady was a little pushy and she kept grabbing rings she thought he would like instead of just letting us try out rings. He didn't really find what he was looking for but I don't think he would have gotten his ring here even if he did find the one he liked just because the lady irritated him so much.
I had already been looking at wedding bands for a while and I had narrowed it down to a contour band either here or at the Read more...
I had already been looking at wedding bands for a while and I had narrowed it down to a contour band either here or at the Shane Co. I choose this place for my wedding band because I liked the style of it a little better and the added bonus was that my finger was so small that it actually reduced the price of it by $50. They were able to get it in fairly quickly and they were very good about contacting me as soon as it came in. I was a little disappointing in the service they gave my husband when we were looking for his ring. The lady was a little pushy and she kept grabbing rings she thought he would like instead of just letting us try out rings. He didn't really find what he was looking for but I don't think he would have gotten his ring here even if he did find the one he liked just because the lady irritated him so much. Read less
Services Used: Jewelry
Default vendor profile pic
Very Disappointed
Wedding:
7/3/2010
0.5/5.0
Without a doubt the worst experience ever. We recently purchased a diamond engagement ring from these knuckleheads and they could not have been more difficult to deal with. Not only was it a ring, but a nice one at that. They have some real slackers behind the counter. Evelyn sized my soon to be wife's hand and assured us they would have it ready at the correct time and everything would be "perfect". Not only did they not have it ready on the date they determined, but it was the wrong size. So after they fouled up our perfect day, we had to bring it back and have it re-sized again. OK, the world is not a "perfect" place so they tried it again. However, the second time, they got it wrong, again. Still did not fit, hence the term knuckleheads crossing my mind. But again, the world is not a prefect place so we handed it back to them and they assured us that the third time is a charm. Not so fast, Evelyn and her worthless manager Berry still could not get it right and had the nerve to nearly bring my wife to tears. This was supposed to be a fun, memorable experience. Instead, I have to bring the ring to a different jeweler all together and start the ring sizing all over.
To sum it up they are unprofessional, arrogant and treat people like terribly. They need to run through kindergarten again and get a refresher course on manners and leave jewelry to true professional, not these knuckleheads.
Without a doubt the worst experience ever. We recently purchased a diamond engagement ring from these knuckleheads and Read more...
Without a doubt the worst experience ever. We recently purchased a diamond engagement ring from these knuckleheads and they could not have been more difficult to deal with. Not only was it a ring, but a nice one at that. They have some real slackers behind the counter. Evelyn sized my soon to be wife's hand and assured us they would have it ready at the correct time and everything would be "perfect". Not only did they not have it ready on the date they determined, but it was the wrong size. So after they fouled up our perfect day, we had to bring it back and have it re-sized again. OK, the world is not a "perfect" place so they tried it again. However, the second time, they got it wrong, again. Still did not fit, hence the term knuckleheads crossing my mind. But again, the world is not a prefect place so we handed it back to them and they assured us that the third time is a charm. Not so fast, Evelyn and her worthless manager Berry still could not get it right and had the nerve to nearly bring my wife to tears. This was supposed to be a fun, memorable experience. Instead, I have to bring the ring to a different jeweler all together and start the ring sizing all over.
To sum it up they are unprofessional, arrogant and treat people like terribly. They need to run through kindergarten again and get a refresher course on manners and leave jewelry to true professional, not these knuckleheads. Read less
Services Used: Jewelry
130x130 sq 1256695738912 benanderica
America097
Wedding:
6/18/2010
4.9/5.0
We would go there again. The sales people were nice, and not too pushy. They offered us water or coffee which was nice.
We would go there again. The sales people were nice, and not too pushy. They offered us water or coffee which was nice.
We would go there again. The sales people were nice, and not too pushy. They offered us water or coffee which was nice. Read less
Services Used: Jewelry
Default vendor profile pic
MHVH
Wedding:
4/30/2010
0.0/5.0
My Fiance bought my engagement ring at Jared. It has been a horrible experience and lasted since the first day I got my ring.
The first day I got my ring 3 hours later it had holes in the band!!! We have never seen anything like it and when we took it backt to Jared the next day they said they were not sure what it was. They looked into it and it was a bad molding. They said I could find a different band, the band I currently had was one of their more high end bands, after unhappily choosing another band I absolutely fell in love with another, it was white gold just like the previous and looked great with my diamond. It cost $570 more than the last band.
I wear my new band for 1 WEEK!!!! and it turned yellow. The plating had worn off and underneath it was a yellow color, not a good mixture for white gold, normally underlying metal in white gold has a white color so when the plating comes off it is no longer shiny but still white. We took it back 5 more times!!! and they were fixing my ring in about 10 minutes, the 5th time we went the lady told us we had been getting it improperly plated, that a plating takes about a day. I didn't know people wanted there rings improperly plated.
We decided to call Sterling Jewelers and get them involved with our disappointment of their quality and customer service. We found out our ring contained over 12% copper, which is where the yellow color came from. They use it as a hardening metal. Rings that are to be white gold only use 5% or less copper. The lady said she would look into it. After a month of going back and forth they said they couldn't do anything besides offer us platinum at a charge of $2600 more than what we have already paid for. We were furious, especially since we found out that what we thought was a white gold band was in fact not!!! I didn't have my ring for about 15 days of the thirty day return and they would not return it so we could get out being connected or associated with Jared, even though they had my ring and claimed they could fix it. To this day 3 months later we are still fighting them and they have done nothing but give us a $100 Jared gift card. We don't want to give them anything or purchase from them, $100 after we calculated the purchase of the ring is .01% How helpful!!! If your going to Jared please don't you are making a mistake and an engagement ring is supposed to last a lifetime not a week!!! When you buy a car for $18000, you don't expect to go back everyweek to keep it working and with a ring it is the same case. Jared covers their bad quality jewelry with an irodium plating after selling the best product in the industry it is a cover for making cheap jewelry selling it for a lot of money and then having unhappy customers and not doing anything about it!!!!!
My Fiance bought my engagement ring at Jared. It has been a horrible experience and lasted since the first day I got my Read more...
My Fiance bought my engagement ring at Jared. It has been a horrible experience and lasted since the first day I got my ring.
The first day I got my ring 3 hours later it had holes in the band!!! We have never seen anything like it and when we took it backt to Jared the next day they said they were not sure what it was. They looked into it and it was a bad molding. They said I could find a different band, the band I currently had was one of their more high end bands, after unhappily choosing another band I absolutely fell in love with another, it was white gold just like the previous and looked great with my diamond. It cost $570 more than the last band.
I wear my new band for 1 WEEK!!!! and it turned yellow. The plating had worn off and underneath it was a yellow color, not a good mixture for white gold, normally underlying metal in white gold has a white color so when the plating comes off it is no longer shiny but still white. We took it back 5 more times!!! and they were fixing my ring in about 10 minutes, the 5th time we went the lady told us we had been getting it improperly plated, that a plating takes about a day. I didn't know people wanted there rings improperly plated.
We decided to call Sterling Jewelers and get them involved with our disappointment of their quality and customer service. We found out our ring contained over 12% copper, which is where the yellow color came from. They use it as a hardening metal. Rings that are to be white gold only use 5% or less copper. The lady said she would look into it. After a month of going back and forth they said they couldn't do anything besides offer us platinum at a charge of $2600 more than what we have already paid for. We were furious, especially since we found out that what we thought was a white gold band was in fact not!!! I didn't have my ring for about 15 days of the thirty day return and they would not return it so we could get out being connected or associated with Jared, even though they had my ring and claimed they could fix it. To this day 3 months later we are still fighting them and they have done nothing but give us a $100 Jared gift card. We don't want to give them anything or purchase from them, $100 after we calculated the purchase of the ring is .01% How helpful!!! If your going to Jared please don't you are making a mistake and an engagement ring is supposed to last a lifetime not a week!!! When you buy a car for $18000, you don't expect to go back everyweek to keep it working and with a ring it is the same case. Jared covers their bad quality jewelry with an irodium plating after selling the best product in the industry it is a cover for making cheap jewelry selling it for a lot of money and then having unhappy customers and not doing anything about it!!!!! Read less
Services Used: Jewelry
Default vendor profile pic
rocz63
Wedding:
8/16/2009
0.0/5.0
Jared sells mall-quality jewelry while calling it fine jewelry! After only 3 months my "white gold" wedding band turned yellow gold. I believe they just dipped a regular gold ring to sell it, but I can't prove it. The plating has come off almost completely. While I understand there is a plating process on white gold, I have many friends who do not have to "re-dip" their wedding rings every few months, which is what Jared told me, "everyone who has white gold must do". After much research, I have determined that they just sold me lower quality white gold with not-so-good rhodium plating. So I am stuck with a lifetime of a wedding ring I have to take to Jared and have re-dipped every few months; a life sentence!
Also, if you try to complain you get stuck with customer service at headquarters as the highest authority. NO WHERE do they list their principals, officers, or any corporate info. Seems they are hiding something.
I do not recommend Jared and would never shop there again.
Jared sells mall-quality jewelry while calling it fine jewelry! After only 3 months my "white gold" wedding band turned Read more...
Jared sells mall-quality jewelry while calling it fine jewelry! After only 3 months my "white gold" wedding band turned yellow gold. I believe they just dipped a regular gold ring to sell it, but I can't prove it. The plating has come off almost completely. While I understand there is a plating process on white gold, I have many friends who do not have to "re-dip" their wedding rings every few months, which is what Jared told me, "everyone who has white gold must do". After much research, I have determined that they just sold me lower quality white gold with not-so-good rhodium plating. So I am stuck with a lifetime of a wedding ring I have to take to Jared and have re-dipped every few months; a life sentence!
Also, if you try to complain you get stuck with customer service at headquarters as the highest authority. NO WHERE do they list their principals, officers, or any corporate info. Seems they are hiding something.
I do not recommend Jared and would never shop there again. Read less
Services Used: Jewelry
Default vendor profile pic
me2rean
Wedding:
5/31/2009
4.9/5.0
I bought my huband's wedding band here. The staff were very helpful and guided me through the process with a lot of knowledge and advice for me. I recommend coming here for any jewelry need!
I bought my huband's wedding band here. The staff were very helpful and guided me through the process with a lot of Read more...
I bought my huband's wedding band here. The staff were very helpful and guided me through the process with a lot of knowledge and advice for me. I recommend coming here for any jewelry need! Read less
Services Used: Jewelry
Default vendor profile pic
kimanne37
Wedding:
5/9/2009
5.0/5.0
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly.
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that Read more...
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly. Read less
Services Used: Jewelry
Default vendor profile pic
btrevino
Wedding:
4/4/2009
0.0/5.0
Terrible. DO NOT TRUST THEM! I took my wedding band in to be sized and soldered to my engagement ring. When I got it back the two rings didnt fit together right and they were too small. The manager, Christina Major, tried to explain to me that it was because the two rings were different shapes. She also said that since I was soldering two rings together I should have made it a larger size. I understood what she meant but thought I should have been told that before they soldered them together! She said that I should have been told that. I called the Customer Service Hotline to complain. They put me on hold while they contacted the store. I was shocked when they came back on the line and told me that the manager at the store said that I was told when I dropped off the ring, that I should have made the ring a bit larger since I was soldering them together. SHE FLAT OUT LIED!!! I was so furious about her lying that I WILL NEVER DO BUSINESS HERE AGAIN! I WILL ALSO WARN OTHERS NEVER TO GO TO JARED!
Terrible. DO NOT TRUST THEM! I took my wedding band in to be sized and soldered to my engagement ring. When I got it back Read more...
Terrible. DO NOT TRUST THEM! I took my wedding band in to be sized and soldered to my engagement ring. When I got it back the two rings didnt fit together right and they were too small. The manager, Christina Major, tried to explain to me that it was because the two rings were different shapes. She also said that since I was soldering two rings together I should have made it a larger size. I understood what she meant but thought I should have been told that before they soldered them together! She said that I should have been told that. I called the Customer Service Hotline to complain. They put me on hold while they contacted the store. I was shocked when they came back on the line and told me that the manager at the store said that I was told when I dropped off the ring, that I should have made the ring a bit larger since I was soldering them together. SHE FLAT OUT LIED!!! I was so furious about her lying that I WILL NEVER DO BUSINESS HERE AGAIN! I WILL ALSO WARN OTHERS NEVER TO GO TO JARED! Read less
Services Used: Jewelry
Default vendor profile pic
Jacquelyn
Wedding:
11/3/2007
3.8/5.0
Beautiful engagement/wedding set. Great selection and in store jeweler for convienence.
Beautiful engagement/wedding set. Great selection and in store jeweler for convienence.
Beautiful engagement/wedding set. Great selection and in store jeweler for convienence. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
Jared is by far the worst company I have ever had the displeasure of working with. They lied to me in store about my payments on their jared card just to get me to spend money, lied to me about their diamond/ring protection plan, never returned my phone calls to customer care, accessed a late payment fee to a bill after they told us not to pay it because they were still sorting things out, told me they would accept a return but then refused it when we took it to the store, all that and the ring and watch purchased broke in the first month. Absolutely never will shop here again. All they want is to take money for poor quality jewelry.
Jared is by far the worst company I have ever had the displeasure of working with. They lied to me in store about my Read more...
Jared is by far the worst company I have ever had the displeasure of working with. They lied to me in store about my payments on their jared card just to get me to spend money, lied to me about their diamond/ring protection plan, never returned my phone calls to customer care, accessed a late payment fee to a bill after they told us not to pay it because they were still sorting things out, told me they would accept a return but then refused it when we took it to the store, all that and the ring and watch purchased broke in the first month. Absolutely never will shop here again. All they want is to take money for poor quality jewelry. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
This company as a whole, is a TERRIBLE company with no conscience and takes no responsibility for their own people and the things they tell their customers. My friend bought their ring, on my suggestion, from the orem store and was told by the person they bought the ring from that they could return it for instore credit at any time(even though it was a custom ring)! They have messed up the ring 4 times(including DEEP DIGS IN THE GOLD, AND TWO DAMAGED STONES), when she went in to approve the wax she pointed out the flaws in it and was told that it would look perfect in metal, IT DOES NOT! finally she went in to speak with a manager because she was so upset and was told by the diamond counter manager (who was amazing) that she could absolutely exchange it for a ring that would actually make her happy(SHE EVEN LOOKED AT DIFFERENT RINGS WITH HER) but she had to come in and talk to the store manager and he would take care of her. He took care of her b...y making her CRY for the SECOND time in the store and being sarcastic and NASTY to me when i objected. We called the corporate number to see if we could get any assistance and they REFUSED TO TAKE RESPONSIBILITY for THEIR SALES PEOPLE AND WHAT THEY TELL THEIR CUSTOMERS. I will NEVER send anyone to this company again, and will tell everyone i speak with how HORRIBLE THEY ARE to their customers! All they do is LIE and then when you call them on it they hide behind the fine print on a receipt, not what was actually said to their customers. You had a chance to make a lifetime customer of me, and my friends. To make her happy with her ring, instead everytime she looks at it all she can see is how horribly she has been treated and hates it. She isn't even planning on wearing it now! Instead you've lost any future business that i would have given you. and I will do ALL in my power to make sure that everyone i know or talk to, knows how awful you treat your customers and will never shop there.
This company as a whole, is a TERRIBLE company with no conscience and takes no responsibility for their own people and the Read more...
This company as a whole, is a TERRIBLE company with no conscience and takes no responsibility for their own people and the things they tell their customers. My friend bought their ring, on my suggestion, from the orem store and was told by the person they bought the ring from that they could return it for instore credit at any time(even though it was a custom ring)! They have messed up the ring 4 times(including DEEP DIGS IN THE GOLD, AND TWO DAMAGED STONES), when she went in to approve the wax she pointed out the flaws in it and was told that it would look perfect in metal, IT DOES NOT! finally she went in to speak with a manager because she was so upset and was told by the diamond counter manager (who was amazing) that she could absolutely exchange it for a ring that would actually make her happy(SHE EVEN LOOKED AT DIFFERENT RINGS WITH HER) but she had to come in and talk to the store manager and he would take care of her. He took care of her b...y making her CRY for the SECOND time in the store and being sarcastic and NASTY to me when i objected. We called the corporate number to see if we could get any assistance and they REFUSED TO TAKE RESPONSIBILITY for THEIR SALES PEOPLE AND WHAT THEY TELL THEIR CUSTOMERS. I will NEVER send anyone to this company again, and will tell everyone i speak with how HORRIBLE THEY ARE to their customers! All they do is LIE and then when you call them on it they hide behind the fine print on a receipt, not what was actually said to their customers. You had a chance to make a lifetime customer of me, and my friends. To make her happy with her ring, instead everytime she looks at it all she can see is how horribly she has been treated and hates it. She isn't even planning on wearing it now! Instead you've lost any future business that i would have given you. and I will do ALL in my power to make sure that everyone i know or talk to, knows how awful you treat your customers and will never shop there. Read less
Services Used: Jewelry
Thanks for visiting the vendor listing for Jared - Galleria of Jewelry
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
Nophoto 220