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Nophoto 130

Jared - Galleria of Jewelry

Westminster , CO

LOCATION

9210 Sheridan Blvd
Westminster, CO 80031 US

PHONE

303-426-4405
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

1.9
out of 5.0
1.8/5.0
1.9/5.0
1.9/5.0
1.9/5.0
1.8/5.0
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Cameron
Wedding:
9/29/2012
0.0/5.0
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed extra for their lifetime guarantee. We payed the ring off in June, in July we saw the ring for the first time and it was awful. They messed up the metal brushing and they sent it out for a resin inlay and it was the wrong color. We refused the ring and came back in August, after calling to find out how long it would take to make an IN STORE ring since our wedding was only 40 days away and we had already waited 4 months. They said they had the ring but had to send it back to get the resin redone a few weeks ago and had set them back. We went to pick up the ring and it was worse than before, the resin was cracked and the ring was scratched. We refused the ring AGAIN, said we wanted out money back and out account closed. They REFUSED! After raising a little hell about breach of contract they agreed to close out account and rebate out money via mail in check form. They never once offered us an apology of tried to gain our service back. They never even offered us a replacement ring. Needless to say, 40 days before the wedding we went to Kay and received our ring in 7 days. I CAN'T BELIEVE WE WENT TO JARED!
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed Read more...
Jared was terrible! We ordered my husband's ring in May 2012, it was a special order to be made IN STORE and we payed extra for their lifetime guarantee. We payed the ring off in June, in July we saw the ring for the first time and it was awful. They messed up the metal brushing and they sent it out for a resin inlay and it was the wrong color. We refused the ring and came back in August, after calling to find out how long it would take to make an IN STORE ring since our wedding was only 40 days away and we had already waited 4 months. They said they had the ring but had to send it back to get the resin redone a few weeks ago and had set them back. We went to pick up the ring and it was worse than before, the resin was cracked and the ring was scratched. We refused the ring AGAIN, said we wanted out money back and out account closed. They REFUSED! After raising a little hell about breach of contract they agreed to close out account and rebate out money via mail in check form. They never once offered us an apology of tried to gain our service back. They never even offered us a replacement ring. Needless to say, 40 days before the wedding we went to Kay and received our ring in 7 days. I CAN'T BELIEVE WE WENT TO JARED! Read less
Services Used: Jewelry
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Kelley
Wedding:
9/29/2012
0.0/5.0
BAD ISSUES WITH VENDOR:
I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the prong and 2) where a diamond fell out:
• On July 13, 2011, I brought a family engagement ring into the Palm Beach Gardens store to have the platinum shank replaced since it had an opening and closing clasp for arthritis. The sales associate measured my finger and said I was a size 6.
• On August 2, 2011, we took the ring back to the store since it was way too big. We had it resized to a 5.
• On January 3, 2011, we took the ring back to the store because a side (2) baguette diamond fell out due to the large resizing.
• On January 23, 2012, we took the ring back to the store because they used yellow gold instead of platinum to set the baguette and re-tipped the prongs in yellow gold. Also, there was a crake in the platinum band. They (1) REBUILT a prong and re-tipped the prongs using white gold without my consent.
• On May 20, 2012, I took the ring to the store for inspection.
• On September 6, 2012, we took the ring back to the store because the top of (1) one of the prongs fell off, and it was white gold and not platinum. The repair shop (1) REBUILT the prong AGAIN. Also, we had the ring resized to a size 5.25 since it was too small the second time they resized it.
• On November 22, 2012, we noticed that the top of the (1) prong fell off again.
• On January 11, 2013, we took my engagement ring back to the Palm Beach Gardens store to have them remake the entire setting head of my ring since the (1) prong fell off. They listed on the attached repair sheet that the ring needs a new head and to check the right baguette because it is a lot smaller that the original one and the
BAD ISSUES WITH VENDOR:
I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the Read more...
BAD ISSUES WITH VENDOR:
I highlighted the instances 1) where the repair shop "rebuilt the prong" or re-tipped the prong and 2) where a diamond fell out:
• On July 13, 2011, I brought a family engagement ring into the Palm Beach Gardens store to have the platinum shank replaced since it had an opening and closing clasp for arthritis. The sales associate measured my finger and said I was a size 6.
• On August 2, 2011, we took the ring back to the store since it was way too big. We had it resized to a 5.
• On January 3, 2011, we took the ring back to the store because a side (2) baguette diamond fell out due to the large resizing.
• On January 23, 2012, we took the ring back to the store because they used yellow gold instead of platinum to set the baguette and re-tipped the prongs in yellow gold. Also, there was a crake in the platinum band. They (1) REBUILT a prong and re-tipped the prongs using white gold without my consent.
• On May 20, 2012, I took the ring to the store for inspection.
• On September 6, 2012, we took the ring back to the store because the top of (1) one of the prongs fell off, and it was white gold and not platinum. The repair shop (1) REBUILT the prong AGAIN. Also, we had the ring resized to a size 5.25 since it was too small the second time they resized it.
• On November 22, 2012, we noticed that the top of the (1) prong fell off again.
• On January 11, 2013, we took my engagement ring back to the Palm Beach Gardens store to have them remake the entire setting head of my ring since the (1) prong fell off. They listed on the attached repair sheet that the ring needs a new head and to check the right baguette because it is a lot smaller that the original one and the Read less
Services Used: Jewelry
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cmbolinger
Wedding:
10/15/2011
5.0/5.0
We loved working with the folks at the Westminster store for our wedding bands. My husband bought my engagement ring at the Loveland store when we were living up north, but I liked working with the Westminster store much more. The store is great about being helpful without being pushy, and they are great about communicating with you when you are waiting on your rings to arrive. I had my bands soldered together before my wedding and they weren't as even as I would have liked. After I returned from my honeymoon, they re-soldered the rings 3 times until I was happy, and never had any attitude about it. They told me that they insisted I was happy with the work, and would keep redoing it until I was satisfied. I really appreciated that, because I felt guilty being so picky. We love our rings, and I'm really happy knowing I can go to them with any issues and know I will receive great service.
We loved working with the folks at the Westminster store for our wedding bands. My husband bought my engagement ring at Read more...
We loved working with the folks at the Westminster store for our wedding bands. My husband bought my engagement ring at the Loveland store when we were living up north, but I liked working with the Westminster store much more. The store is great about being helpful without being pushy, and they are great about communicating with you when you are waiting on your rings to arrive. I had my bands soldered together before my wedding and they weren't as even as I would have liked. After I returned from my honeymoon, they re-soldered the rings 3 times until I was happy, and never had any attitude about it. They told me that they insisted I was happy with the work, and would keep redoing it until I was satisfied. I really appreciated that, because I felt guilty being so picky. We love our rings, and I'm really happy knowing I can go to them with any issues and know I will receive great service. Read less
Services Used: Jewelry
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rose a
Wedding:
9/3/2011
0.0/5.0
It even upsets me writing this review because i am stuck with a ring that is such poor quality i dont even want to wear it. Beware, they tell you afterwards that their diamonds have "natural blemishes" meaning look at them in the sunlight, you will see you are purchasing GARBAGE. their customer service is NON EXISTENT, once they get your money you can expect complete nastiness from anyone you try to talk to. I warn everyone i know to stay away, i regret the day i ever walked in there.
It even upsets me writing this review because i am stuck with a ring that is such poor quality i dont even want to wear Read more...
It even upsets me writing this review because i am stuck with a ring that is such poor quality i dont even want to wear it. Beware, they tell you afterwards that their diamonds have "natural blemishes" meaning look at them in the sunlight, you will see you are purchasing GARBAGE. their customer service is NON EXISTENT, once they get your money you can expect complete nastiness from anyone you try to talk to. I warn everyone i know to stay away, i regret the day i ever walked in there. Read less
Services Used: Jewelry
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Anonymous
Wedding:
8/1/2011
1.8/5.0
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They even did not notice me anything about interest rating! Too much pressure to customer!! Irresponsbility!! Too fake face!!!
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They Read more...
I was Jared store which is in located in tysons corner mall cross the street recently. Sales person are too fake . They even did not notice me anything about interest rating! Too much pressure to customer!! Irresponsbility!! Too fake face!!! Read less
Services Used: Jewelry
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BlueGirl
Wedding:
7/19/2011
4.7/5.0
We were very happy with the staff at Jared of Westminster. They are always very personable and willing to work within our budget. I feel we got beautiful rings for our wedding and didn't have to break the bank. I also feel that even being on a tight budget, we were very important. Also lots of unique pieces!
We were very happy with the staff at Jared of Westminster. They are always very personable and willing to work within our Read more...
We were very happy with the staff at Jared of Westminster. They are always very personable and willing to work within our budget. I feel we got beautiful rings for our wedding and didn't have to break the bank. I also feel that even being on a tight budget, we were very important. Also lots of unique pieces! Read less
Services Used: Jewelry
Default vendor profile pic
Unhappy
Wedding:
7/9/2011
0.0/5.0
Do not trust this business, if you want to call it that. Don't know how they did it but they cracked my wife's wedding diamond. Keep in mind that it was inspected by another business before I went to jar-heads & it had no cracks. They will not attempt to make things right or even say they are sorry. Very dishonest people. I don't know how they stay in business. Save yourself the headache & money by going to a business that cares about the way they do business.
Do not trust this business, if you want to call it that. Don't know how they did it but they cracked my wife's wedding Read more...
Do not trust this business, if you want to call it that. Don't know how they did it but they cracked my wife's wedding diamond. Keep in mind that it was inspected by another business before I went to jar-heads & it had no cracks. They will not attempt to make things right or even say they are sorry. Very dishonest people. I don't know how they stay in business. Save yourself the headache & money by going to a business that cares about the way they do business. Read less
Services Used: Jewelry
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Ganna
Wedding:
7/5/2011
0.0/5.0
Jareds at Wayside Commons,Burlington, MA 01803.

The worst customer service i have ever seen. I went there with my friend to shop for her wedding ring. The first questions the sales person asked us was, "Who is the Bride ?" (which was my friend) "Where is the Groom ?" (he was not there with us) .. then she says "Then whos gonna pay for the ring ?" ...

there were no other customers in the store, and for our budget of around 10K, she showed us 4 rings and said this all they have right now for our budget.

we liked one ring among the 4, but the ring came with a band as a set. we told her, in our tradition we dont do the bands, so is it possible to buy the ring by itself. she then replys saying "this is American culture, and we have to follow this tradition now."

we were four of us who went to the store, and in the first 10 mins we felt offended and 3 of us stepped out of the store, it was only the bride who was looking at the rings and she came out in another 10 mins.

the sales person was very rude and we thought may be she had a bad day or something, but later when we discussed this with our friends at work, they also agreed and shared their stories about how bad this stores customer service is.
Jareds at Wayside Commons,Burlington, MA 01803.

The worst customer service i have ever seen. I went there with my Read more...
Jareds at Wayside Commons,Burlington, MA 01803.

The worst customer service i have ever seen. I went there with my friend to shop for her wedding ring. The first questions the sales person asked us was, "Who is the Bride ?" (which was my friend) "Where is the Groom ?" (he was not there with us) .. then she says "Then whos gonna pay for the ring ?" ...

there were no other customers in the store, and for our budget of around 10K, she showed us 4 rings and said this all they have right now for our budget.

we liked one ring among the 4, but the ring came with a band as a set. we told her, in our tradition we dont do the bands, so is it possible to buy the ring by itself. she then replys saying "this is American culture, and we have to follow this tradition now."

we were four of us who went to the store, and in the first 10 mins we felt offended and 3 of us stepped out of the store, it was only the bride who was looking at the rings and she came out in another 10 mins.

the sales person was very rude and we thought may be she had a bad day or something, but later when we discussed this with our friends at work, they also agreed and shared their stories about how bad this stores customer service is. Read less
Services Used: Jewelry
Default vendor profile pic
RPJellyBean
Wedding:
6/10/2011
5.0/5.0
We purchased my husbands wedding band from Jared in Westminster, CO (my ring was a family heirloom) and we love it! It was on sale and we got a great deal on it! The staff is very curteous and helpful! If she is still there, I recommend talking to "blonde" Courtney as they call her. She is only there on the weekends but she is an absolute sweetheart. I know that any jewelry that we buy in the future will be from Jared!
We purchased my husbands wedding band from Jared in Westminster, CO (my ring was a family heirloom) and we love it! It was Read more...
We purchased my husbands wedding band from Jared in Westminster, CO (my ring was a family heirloom) and we love it! It was on sale and we got a great deal on it! The staff is very curteous and helpful! If she is still there, I recommend talking to "blonde" Courtney as they call her. She is only there on the weekends but she is an absolute sweetheart. I know that any jewelry that we buy in the future will be from Jared! Read less
Services Used: Jewelry
Default vendor profile pic
kimanne37
Wedding:
5/9/2009
5.0/5.0
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly.
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that Read more...
I love my engagment ring, and didnt expect my fiance to find one that I would like without me. Hes not very good at that kind of stuff. We will use them for the wedding bands and everything in the future. They make everything extremely easy and are super friendly. Read less
Services Used: Jewelry
Bg6
Anonymous
Wedding:
2+ years ago
5.0/5.0
THEY WERE AMAZING!!! Two of the women in there were great and they were more than helpful! They cgot us all of the discounts we could possibly get!
THEY WERE AMAZING!!! Two of the women in there were great and they were more than helpful! They cgot us all of the Read more...
THEY WERE AMAZING!!! Two of the women in there were great and they were more than helpful! They cgot us all of the discounts we could possibly get! Read less
Services Used: Jewelry
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