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Jewel Hospitality

Seattle , WA
CONTACT US
CONTACT US

LOCATION

2 Nickerson Street, Suite 300
Seattle, WA US 98109 (map)

PHONE

206-524-4918

WEBSITE

View website
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ABOUT US

At Jewel Hospitality we are dedicated to your wedding and know that a successful event requires meticulous attention to detail at every level. We will work with you to create an ambiance... Read more
At Jewel Hospitality we are dedicated to your wedding and know that a successful event requires meticulous attention to detail at every level. We will work with you to create an ambiance to include warm service and delicious cuisine. These elements combined will create a seamless event and an enduring impression for years to come.

Our Executive Chef and his culinary team use only the finest and freshest ingredients available in the Pacific Northwest. Our engaging service staff is experienced, professional and ready to cater to your every need. Jewel Catering has earned a reputation for combining artistic displays of the most delectable cuisine, with trend setting innovation.

We manage three unique event facilities in the greater Seattle Area:

The Canal, located in the reveled Ballard neighborhood, offers spacious indoor and outdoor areas, including a custom built bar, oversized dance floor, and large heated and covered outdoor patio. The Canal separates from the rest with elegant and contemporary decor with art deco touches throughout.

Stimson-Green Mansion, located in Capitol Hill, is one of Seattle's premier event venues refurbished in 2012. This beautiful, unique, and harmonious environment is the site of fine dining, creative cuisine, and attentive services. We also cater to countless off-site locations. From grand and historic to intimate and serene, we will help you find the perfect space for your wedding.

The Great Hall at Union Station in the heart of downtown Seattle is Historic, Glamorous, and Elegant. Guests are awed as they enter this 11,000 square foot classic ballroom. This timeless setting is located in one of Seattle's most prestigious and iconic landmarks.

Ballard Bay Club, a stylish and charming setting with dazzling waterfront views, expansive space, and rustic touches throughout. Breathtaking unobstructed views of the Puget Sound and Olympic Mountains can be enjoyed from every room. With beautiful hardwood floors, spacious outdoor patios, and beach access, indulge in an exquisite Northwest ambiance.

We also cater to countless off-site locations, so whether you're interested in grand and historic to intimate and serene, we will help you find the perfect space for your wedding. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1990
When was your venue last renovated?
2011
Describe your venue:
Banquet Hall, Historic Site
Describe the style of your venue
Classic / Traditional, Modern, Waterfront
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
500
How many event spaces or rooms does your venue offer?
4
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
450
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
36
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
No
Seating
Offered in-house
Is seating included in the minimum rental fee?
No
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house, Outside vendors welcome
Is wedding cake included in the minimum rental fee?
No

REVIEWS

4.4
out of 5.0
4.3/5.0
4.2/5.0
4.3/5.0
4.4/5.0
4.5/5.0
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Penguin Bride
Wedding:
9/8/2013
4.6/5.0
We just had our wedding and reception at The Canal on 9/8. It is a modern looking venue with wonderful water views. Jewel’s contract for the space prohibits attaching certain kinds of décor in certain ways – but we found the space to be interesting enough in itself and thought it required very little decoration.

Sales Associate Michelle was very helpful in answering our laundry list of questions at our first meeting. Coordinator Luba was also very helpful at answering additional questions and providing prompt responses regarding details.

Service on the day of was very attentive. We had a server who brought my new hubby and I drinks and apps in case we hadn’t gotten any ourselves. The buffet layout was beautiful and tasty. Although we had to trust online reviews that the food was good because we missed the actual tasting that was offered.

We had no problem with payment scheduling. Jewel gives a pretty clear cut layout in their contract when payments are due. They also provide you with an updated receipt when payments are made. In addition, they provide an updated contract when any changes are made. Because people are human and it is a contract, I suggest re-reading it every time to check for accuracy. One time I found an error that would have affected the bottom line price. I brought their attention to it and it was quickly resolved.

For them to get the extra half star, all they need to do is upgrade their video monitors. Flatscreens would look so much nicer above the bar area. Also, I was notified that a table with dead flowers from some previous event was left up towards the ceremony area. My maid of honor noticed it during the ceremony. Odd that it didn't occur to the staff setting up the chairs, etc. to remove that...it obviously wasn't for our event. Thank goodness it didn't appear in any of our photos.
We just had our wedding and reception at The Canal on 9/8. It is a modern looking venue with wonderful water views. Jewel’ Read more...
We just had our wedding and reception at The Canal on 9/8. It is a modern looking venue with wonderful water views. Jewel’s contract for the space prohibits attaching certain kinds of décor in certain ways – but we found the space to be interesting enough in itself and thought it required very little decoration.

Sales Associate Michelle was very helpful in answering our laundry list of questions at our first meeting. Coordinator Luba was also very helpful at answering additional questions and providing prompt responses regarding details.

Service on the day of was very attentive. We had a server who brought my new hubby and I drinks and apps in case we hadn’t gotten any ourselves. The buffet layout was beautiful and tasty. Although we had to trust online reviews that the food was good because we missed the actual tasting that was offered.

We had no problem with payment scheduling. Jewel gives a pretty clear cut layout in their contract when payments are due. They also provide you with an updated receipt when payments are made. In addition, they provide an updated contract when any changes are made. Because people are human and it is a contract, I suggest re-reading it every time to check for accuracy. One time I found an error that would have affected the bottom line price. I brought their attention to it and it was quickly resolved.

For them to get the extra half star, all they need to do is upgrade their video monitors. Flatscreens would look so much nicer above the bar area. Also, I was notified that a table with dead flowers from some previous event was left up towards the ceremony area. My maid of honor noticed it during the ceremony. Odd that it didn't occur to the staff setting up the chairs, etc. to remove that...it obviously wasn't for our event. Thank goodness it didn't appear in any of our photos. Read less
Services Used: Wedding Venue
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Annmarie
Wedding:
8/16/2013
4.6/5.0
Overall we were pretty pleased with The Canal. Jewel hospitality was quick to respond to emails and was pretty accommodating. I only had a couple of complaints. When we reserved the canal we were told there would be an open house where we would be able to taste the food before our event. Later down the road we were told this wouldn't be happening. This caused a great deal of anxiety since we went into our wedding day not know if the food we had paid for was even good or not. Thankfully the food was delicious and our guests all commented on how great it was. My other big concern was involving our wedding cake. After we sliced the cake it was taken away. We had a dessert buffet so our guests ate those desserts but we were pretty upset that our whole cake was thrown away and we weren't able to save a piece for our anniversary. All in all we were pretty happy, the food and location were great I'm just a little heart broken over my cake.
Overall we were pretty pleased with The Canal. Jewel hospitality was quick to respond to emails and was pretty Read more...
Overall we were pretty pleased with The Canal. Jewel hospitality was quick to respond to emails and was pretty accommodating. I only had a couple of complaints. When we reserved the canal we were told there would be an open house where we would be able to taste the food before our event. Later down the road we were told this wouldn't be happening. This caused a great deal of anxiety since we went into our wedding day not know if the food we had paid for was even good or not. Thankfully the food was delicious and our guests all commented on how great it was. My other big concern was involving our wedding cake. After we sliced the cake it was taken away. We had a dessert buffet so our guests ate those desserts but we were pretty upset that our whole cake was thrown away and we weren't able to save a piece for our anniversary. All in all we were pretty happy, the food and location were great I'm just a little heart broken over my cake. Read less
Services Used: Wedding Venue
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Maren
Wedding:
3/22/2013
5.0/5.0
I had my wedding at Jewel's venue "The Canal" in Ballard. This location was perfect for us with high ceilings, a bit of a warehouse feel with a bar in tact. I actually had called Jewel to check out Stimson Green and it was too small, but when I described that I wanted by the water, big, and ready for about 150 guest Michelle suggested I look at the Canal. I walked in and LOVED it. I signed up for a friday wedding in the spring to save money, I was happy to use their catering, it was AMAZING. Actually so much so I also used their cupcakes after tasting many theirs were the best. My guests are still talking about the food. For me, it was perfect, easy and Luba made any question I had a priority.
I had my wedding at Jewel's venue "The Canal" in Ballard. This location was perfect for us with high ceilings, a bit of a Read more...
I had my wedding at Jewel's venue "The Canal" in Ballard. This location was perfect for us with high ceilings, a bit of a warehouse feel with a bar in tact. I actually had called Jewel to check out Stimson Green and it was too small, but when I described that I wanted by the water, big, and ready for about 150 guest Michelle suggested I look at the Canal. I walked in and LOVED it. I signed up for a friday wedding in the spring to save money, I was happy to use their catering, it was AMAZING. Actually so much so I also used their cupcakes after tasting many theirs were the best. My guests are still talking about the food. For me, it was perfect, easy and Luba made any question I had a priority. Read less
Services Used: Wedding Venue
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G
Wedding:
9/2/2012
4.2/5.0
We had our wedding at the Canal - a beautiful, beautiful venue. The venue was fabulous. The food was fantastic. The staff was friendly and helpful. I would definitely work with Jewel again because this was so great. However, their management left a bit to be desired. Everytime I called them my contact there was super friendly, helpful and accommodating. But they didn't always return calls or emails in a timely fashion. They didn't let me know when payments were due - I kept track of this myself -, and I had several problems with their calculations of our charges. I HIGHLY recommend checking their math. I kept my own spreadsheet. They miscalculated on at least 2 separate occasions, both of which I brought to their attention. They initially charged a service fee on items they shouldn't have, and they charged 10% sales tax when it should have been 9.5%. This really annoyed me, but as I said I LOVED the venue, and everything the day of was fabulous! so I would recommend them.
We had our wedding at the Canal - a beautiful, beautiful venue. The venue was fabulous. The food was fantastic. The staff Read more...
We had our wedding at the Canal - a beautiful, beautiful venue. The venue was fabulous. The food was fantastic. The staff was friendly and helpful. I would definitely work with Jewel again because this was so great. However, their management left a bit to be desired. Everytime I called them my contact there was super friendly, helpful and accommodating. But they didn't always return calls or emails in a timely fashion. They didn't let me know when payments were due - I kept track of this myself -, and I had several problems with their calculations of our charges. I HIGHLY recommend checking their math. I kept my own spreadsheet. They miscalculated on at least 2 separate occasions, both of which I brought to their attention. They initially charged a service fee on items they shouldn't have, and they charged 10% sales tax when it should have been 9.5%. This really annoyed me, but as I said I LOVED the venue, and everything the day of was fabulous! so I would recommend them. Read less
Services Used: Wedding Venue
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Claire
Wedding:
6/29/2012
4.8/5.0
We had our ceremony and reception at The Canal in Seattle, which is a venue for Jewel Hospitality who catered the event. It was fantastic. The location is prime, set like it is on the Canal and next to the Ballard Locks. The venue itself is tastefully decorated and we required minimal decorations to create a truly upscale and elegant atmosphere. The staff during the event were fabulous and they went above and beyond to accommodate our ceremony and reception. My husband and I only had to request something (AC turned up, champagne poured for toasts or cupcakes boxed) and it happened within 5 minutes. Not only that, but the food, drinks and presentation was fabulous. The prime rib was perfectly cooked and everything was well seasoned. As foodies, my husband and I are very happy with how the food turned out. I have had so many of our guests tell us that the food and food presentation was the best they had ever seen at a wedding. No Big Deal!! Anyways, the only issue we had with Jewel Hosp. is that we had three wedding coordinators during the 13 month planning process, which confused things for me but which (truthfully) didn't affect the ceremony and reception at all. Our final coordinator, Luba, was amazing and funny and very responsive and she did a great job keeping on top of all the last minute changes. (There were plenty...) My only wish now is to go back and be a guest at the reception and enjoy it without the pressure! Again, both Jewel Hospitality and The Canal were beyond amazing and I would do it all over through them again!
We had our ceremony and reception at The Canal in Seattle, which is a venue for Jewel Hospitality who catered the event. Read more...
We had our ceremony and reception at The Canal in Seattle, which is a venue for Jewel Hospitality who catered the event. It was fantastic. The location is prime, set like it is on the Canal and next to the Ballard Locks. The venue itself is tastefully decorated and we required minimal decorations to create a truly upscale and elegant atmosphere. The staff during the event were fabulous and they went above and beyond to accommodate our ceremony and reception. My husband and I only had to request something (AC turned up, champagne poured for toasts or cupcakes boxed) and it happened within 5 minutes. Not only that, but the food, drinks and presentation was fabulous. The prime rib was perfectly cooked and everything was well seasoned. As foodies, my husband and I are very happy with how the food turned out. I have had so many of our guests tell us that the food and food presentation was the best they had ever seen at a wedding. No Big Deal!! Anyways, the only issue we had with Jewel Hosp. is that we had three wedding coordinators during the 13 month planning process, which confused things for me but which (truthfully) didn't affect the ceremony and reception at all. Our final coordinator, Luba, was amazing and funny and very responsive and she did a great job keeping on top of all the last minute changes. (There were plenty...) My only wish now is to go back and be a guest at the reception and enjoy it without the pressure! Again, both Jewel Hospitality and The Canal were beyond amazing and I would do it all over through them again! Read less
Services Used: Catering, Wedding Venue
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jenner03
Wedding:
4/14/2012
5.0/5.0
Our wedding was at The Canal in Ballard. From the moment we walked in we fell in love with it and knew it would be perfect for our wedding. The staff are nothing short of amazing and we are so thankful for all the help, support and advise they provided along the way. The food, decorations and cake were to die for! If you are even thinking about The Canal as your venue you have to do, you will not be sorry or regret anything!
Our wedding was at The Canal in Ballard. From the moment we walked in we fell in love with it and knew it would be perfect Read more...
Our wedding was at The Canal in Ballard. From the moment we walked in we fell in love with it and knew it would be perfect for our wedding. The staff are nothing short of amazing and we are so thankful for all the help, support and advise they provided along the way. The food, decorations and cake were to die for! If you are even thinking about The Canal as your venue you have to do, you will not be sorry or regret anything! Read less
Services Used: Wedding Cake, Catering, Wedding Planning, , Wedding Venue
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Claire
Wedding:
4/7/2012
4.8/5.0
I was overall very very very pleased with Jewel Hospitality in the process of planning for my wedding. I used their venue "The Canal" by the Ballard Locks for both our ceremony and reception and it was one of the best decisions I made in the entire process. We got a great deal on the site fee by booking an off-season special, and they were very willing to work with me on modifying the menu/buffet options to fit our budget. It's going to be a bit more expensive than some of the DIY venues/catering companies, but I think it was all very worth it! And who would want to do all of that work coordinating chairs/tables/flatware/etc. themselves anyway! The food was excellent, I can't express how many wonderful comments I got from our guests about the food. The girl who worked with me to coordinate our wedding went out of her way to ask the chef to make a special dish for some of our vegetarians, who aren't particularly fond of mushrooms either.

Lastly, the staff that worked at our event were incredible. I can't thank them enough for what a great job they did, and how attentive they were to each of our guests and for helping my parents and family members clean-up and get out quickly after our reception was over. Thanks!!!!!
I was overall very very very pleased with Jewel Hospitality in the process of planning for my wedding. I used their venue Read more...
I was overall very very very pleased with Jewel Hospitality in the process of planning for my wedding. I used their venue "The Canal" by the Ballard Locks for both our ceremony and reception and it was one of the best decisions I made in the entire process. We got a great deal on the site fee by booking an off-season special, and they were very willing to work with me on modifying the menu/buffet options to fit our budget. It's going to be a bit more expensive than some of the DIY venues/catering companies, but I think it was all very worth it! And who would want to do all of that work coordinating chairs/tables/flatware/etc. themselves anyway! The food was excellent, I can't express how many wonderful comments I got from our guests about the food. The girl who worked with me to coordinate our wedding went out of her way to ask the chef to make a special dish for some of our vegetarians, who aren't particularly fond of mushrooms either.

Lastly, the staff that worked at our event were incredible. I can't thank them enough for what a great job they did, and how attentive they were to each of our guests and for helping my parents and family members clean-up and get out quickly after our reception was over. Thanks!!!!! Read less
Services Used: Catering, Wedding Venue
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Lisa
Wedding:
10/29/2011
4.8/5.0
I had my reception at The Canal in October 2011. Everything was great! It's a beautiful space, and doesn't need much additional decoration. Every one I worked with was very professional and helpful, and was very prompt in returning e-mails and phone calls. Also, the food is delicious! Every one at our wedding was raving about the food. We had the beer and wine package, so I don't know how good the cocktails are, but I really enjoyed the wine. Overall, I was very pleased with the service, the location, the food, everything. I would highly recommend this venue to anyone.
I had my reception at The Canal in October 2011. Everything was great! It's a beautiful space, and doesn't need much Read more...
I had my reception at The Canal in October 2011. Everything was great! It's a beautiful space, and doesn't need much additional decoration. Every one I worked with was very professional and helpful, and was very prompt in returning e-mails and phone calls. Also, the food is delicious! Every one at our wedding was raving about the food. We had the beer and wine package, so I don't know how good the cocktails are, but I really enjoyed the wine. Overall, I was very pleased with the service, the location, the food, everything. I would highly recommend this venue to anyone. Read less
Services Used: Wedding Venue
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kirstin
Wedding:
7/17/2011
4.1/5.0
We had our July wedding at The Canal, which is owned by Jewel Hospitality. The Canal was a great backdrop for the event and we really enjoyed having our wedding there.

The venue (5/5):
Pros:
-The venue is beautiful. The tastefully decorated inside has a fun salmon theme that runs throughout the rooms. The real assets are the large windows and outdoor areas (both covered and uncovered). The views of the Canal and the trestle bridge are really beautiful, especially in the evening.
-The patio area is nicely landscaped with lots of gorgeous flowers.
-The venue can accommodate an outdoor wedding (out on the patio), a semi-outdoor wedding (under the awning on the patio), and an indoor wedding (on the dance floor). The venue is flexible about where you have your ceremony, which is great in Seattle’s fickle weather. Our plans for an all-outdoor wedding had to shift to a semi-outdoor wedding only an hour before the ceremony. The set-up staff handled this without any problems.
-Free parking in a decent-sized lot that is literally steps away from the front entrance.
-The venue is walking distance to the Hiram Chittenden locks and the salmon ladders.
-The venue was great for our small wedding (approx. 80). It was big enough for everyone to have space to eat, drink, and dance, but it was small enough for everyone to be close.

Cons:
-The Canal has a lot of rules about what you can and cannot have/do at the wedding. Many of these are state or city laws, but it can be confusing and/or frustrating.
-Set-up only begins 2 hours before the start of the event, which can be tough if you are incorporating a lot of do-it-yourself stuff and having friends and family help out with set up.
-The ceremony rehearsal times are pretty limited. For our Sunday wedding, we ended up having to rehearse immediately prior to the actual ceremony because we could not get access to the venue on Saturday. This made our Sunday timeline pretty cramped.

The event staff & catering (4/5):
Pros:
-Everyone was very attentive to our needs. We were able to visit the venue multiple times prior to our date to iron out details.
-On the day of the wedding, the service was very good and everyone worked hard to make it a wonderful day for us.
-The food was delicious and nicely presented.

Cons:
-Over the course of things, we had 4 different contacts at Jewel. We first had an initial sales contact, then two different event coordinators, and lastly a banquet captain. There was definitely some information that got lost along the way so make sure to confirm everything with each contact. I personally did not like the fact that the event coordinator is not present or available to contact on the day of the wedding. I didn’t like leaving everything to the banquet captain, whom you don’t meet in advance. Everything worked out okay, but it was an extra source of anxiety.
-If you cannot attend the major tasting event of the season, you can only sample a small selection of dishes (4-5 items). This means you may be making a choice based on something you haven’t tasted.
-The billing system is confusing. At a handful of different points, we had to call Jewel to ask what certain charges meant or how they were calculated. After the wedding, we were told there was an overage, but it was never explained how it was calculated. Again, everything worked out okay, but the billing is needlessly confusing.

Overall, I would definitely recommend both The Canal and Jewel Hospitality. Of course, there were minor snags, but that’s true of all venues and caterers. All in all, we loved having our wedding at The Canal.
We had our July wedding at The Canal, which is owned by Jewel Hospitality. The Canal was a great backdrop for the event Read more...
We had our July wedding at The Canal, which is owned by Jewel Hospitality. The Canal was a great backdrop for the event and we really enjoyed having our wedding there.

The venue (5/5):
Pros:
-The venue is beautiful. The tastefully decorated inside has a fun salmon theme that runs throughout the rooms. The real assets are the large windows and outdoor areas (both covered and uncovered). The views of the Canal and the trestle bridge are really beautiful, especially in the evening.
-The patio area is nicely landscaped with lots of gorgeous flowers.
-The venue can accommodate an outdoor wedding (out on the patio), a semi-outdoor wedding (under the awning on the patio), and an indoor wedding (on the dance floor). The venue is flexible about where you have your ceremony, which is great in Seattle’s fickle weather. Our plans for an all-outdoor wedding had to shift to a semi-outdoor wedding only an hour before the ceremony. The set-up staff handled this without any problems.
-Free parking in a decent-sized lot that is literally steps away from the front entrance.
-The venue is walking distance to the Hiram Chittenden locks and the salmon ladders.
-The venue was great for our small wedding (approx. 80). It was big enough for everyone to have space to eat, drink, and dance, but it was small enough for everyone to be close.

Cons:
-The Canal has a lot of rules about what you can and cannot have/do at the wedding. Many of these are state or city laws, but it can be confusing and/or frustrating.
-Set-up only begins 2 hours before the start of the event, which can be tough if you are incorporating a lot of do-it-yourself stuff and having friends and family help out with set up.
-The ceremony rehearsal times are pretty limited. For our Sunday wedding, we ended up having to rehearse immediately prior to the actual ceremony because we could not get access to the venue on Saturday. This made our Sunday timeline pretty cramped.

The event staff & catering (4/5):
Pros:
-Everyone was very attentive to our needs. We were able to visit the venue multiple times prior to our date to iron out details.
-On the day of the wedding, the service was very good and everyone worked hard to make it a wonderful day for us.
-The food was delicious and nicely presented.

Cons:
-Over the course of things, we had 4 different contacts at Jewel. We first had an initial sales contact, then two different event coordinators, and lastly a banquet captain. There was definitely some information that got lost along the way so make sure to confirm everything with each contact. I personally did not like the fact that the event coordinator is not present or available to contact on the day of the wedding. I didn’t like leaving everything to the banquet captain, whom you don’t meet in advance. Everything worked out okay, but it was an extra source of anxiety.
-If you cannot attend the major tasting event of the season, you can only sample a small selection of dishes (4-5 items). This means you may be making a choice based on something you haven’t tasted.
-The billing system is confusing. At a handful of different points, we had to call Jewel to ask what certain charges meant or how they were calculated. After the wedding, we were told there was an overage, but it was never explained how it was calculated. Again, everything worked out okay, but the billing is needlessly confusing.

Overall, I would definitely recommend both The Canal and Jewel Hospitality. Of course, there were minor snags, but that’s true of all venues and caterers. All in all, we loved having our wedding at The Canal. Read less
Services Used: Catering, Wedding Venue
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kuccori
Wedding:
7/2/2011
4.9/5.0
Jewel Hospitality provided delicious food at a competitive price. Their staff are friendly and flexible. Our guests were raving regarding how delicious the food was and there was plenty for everyone. I would highly recommend their services to anyone.
Jewel Hospitality provided delicious food at a competitive price. Their staff are friendly and flexible. Our guests were Read more...
Jewel Hospitality provided delicious food at a competitive price. Their staff are friendly and flexible. Our guests were raving regarding how delicious the food was and there was plenty for everyone. I would highly recommend their services to anyone. Read less
Services Used: Catering
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Megan
Wedding:
10/2/2010
4.0/5.0
We had our wedding at Top of the Market which is run by Jewel. We had a fantastic evening with 98 guests, plus DJs, photographer and coordinator. It was snug, but we knew that going in and they accommodated our needs. I was a bit disappointed to learn that the coordinator I had been working with during my 6 months of planning left the company only 2 weeks before we had our wedding, but her replacement did a good job of finishing up the details. During the planning there was some confusion on receiving payment which seemed unprofessional but it was dealt with quickly. \r\nThe food turned out very well, we received compliments on that all night long and well after the wedding. The ambiance was great. I was a low maintenance bride who didn\'t put a lot of effort into decor and the space was beautiful without having to do a lot. People gathered around the windows as the sun went down and had a magnificent view. Overall it was a very good experience working with Jewel.
We had our wedding at Top of the Market which is run by Jewel. We had a fantastic evening with 98 guests, plus DJs, Read more...
We had our wedding at Top of the Market which is run by Jewel. We had a fantastic evening with 98 guests, plus DJs, photographer and coordinator. It was snug, but we knew that going in and they accommodated our needs. I was a bit disappointed to learn that the coordinator I had been working with during my 6 months of planning left the company only 2 weeks before we had our wedding, but her replacement did a good job of finishing up the details. During the planning there was some confusion on receiving payment which seemed unprofessional but it was dealt with quickly. \r\nThe food turned out very well, we received compliments on that all night long and well after the wedding. The ambiance was great. I was a low maintenance bride who didn\'t put a lot of effort into decor and the space was beautiful without having to do a lot. People gathered around the windows as the sun went down and had a magnificent view. Overall it was a very good experience working with Jewel. Read less
Services Used: Catering, Wedding Venue
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erolson
Wedding:
8/7/2010
5.0/5.0
The Canal was awesome. Such a beautiful location and everyone I worked with there was super helpful and always got back to me quickly when I had questions or menu changes.
I was nervous about using their catering as I don't live in Seattle and couldnt go to a tasting, but it all turned out really well and everyone had a great time. The service was attentive but not overbearing.
And the location and views are so great!
The Canal was awesome. Such a beautiful location and everyone I worked with there was super helpful and always got back to Read more...
The Canal was awesome. Such a beautiful location and everyone I worked with there was super helpful and always got back to me quickly when I had questions or menu changes.
I was nervous about using their catering as I don't live in Seattle and couldnt go to a tasting, but it all turned out really well and everyone had a great time. The service was attentive but not overbearing.
And the location and views are so great! Read less
Services Used: Wedding Venue
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brookeln
Wedding:
3/27/2009
4.8/5.0
We used Jewel Hospitality and got married at Top of the Market in Pike Place Market. I would totally recommend not only the venue, but the whole package. Marcia, Kristin and Rochelle were all friendly and helpful and the food was FANTASTIC!! We went with dinner stations, a unique alternative to the standard buffet! If you're looking for an intimate, beautiful, Seattle wedding...Top of the Market is perfect. We had 83 guests, 2 photographers, a DJ, 3 food stations, a bar, a beverage table and a photo booth and it all felt intimate yet there was still plenty of room!
We used Jewel Hospitality and got married at Top of the Market in Pike Place Market. I would totally recommend not only Read more...
We used Jewel Hospitality and got married at Top of the Market in Pike Place Market. I would totally recommend not only the venue, but the whole package. Marcia, Kristin and Rochelle were all friendly and helpful and the food was FANTASTIC!! We went with dinner stations, a unique alternative to the standard buffet! If you're looking for an intimate, beautiful, Seattle wedding...Top of the Market is perfect. We had 83 guests, 2 photographers, a DJ, 3 food stations, a bar, a beverage table and a photo booth and it all felt intimate yet there was still plenty of room! Read less
Services Used: Catering, Wedding Venue
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beckyinseattle
Wedding:
9/6/2008
3.9/5.0
The Canal is the perfect setting for a sophisticated Seattle event. The venue is unique in that it has both indoor and outdoor spaces. The earthtones and copper, as well as the soft lines lend a warmth to the indoor spaces that is lacking in many other venues. Guests told us they really felt like they were in Seattle here -- one of our goals when planning a wedding in the Pacific Northwest. The food was fantastic, the space interesting and inviting, and overall the staff was good to work with. Our only complaints included too few chairs being set up for our ceremony, too few waitstaff to get the dinner served at a reasonable pace, and our cutting cake being thrown away and not saved for us as we had requested.
The Canal is the perfect setting for a sophisticated Seattle event. The venue is unique in that it has both indoor and Read more...
The Canal is the perfect setting for a sophisticated Seattle event. The venue is unique in that it has both indoor and outdoor spaces. The earthtones and copper, as well as the soft lines lend a warmth to the indoor spaces that is lacking in many other venues. Guests told us they really felt like they were in Seattle here -- one of our goals when planning a wedding in the Pacific Northwest. The food was fantastic, the space interesting and inviting, and overall the staff was good to work with. Our only complaints included too few chairs being set up for our ceremony, too few waitstaff to get the dinner served at a reasonable pace, and our cutting cake being thrown away and not saved for us as we had requested. Read less
Services Used: Wedding Venue
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Red
Wedding:
7/4/2008
0.4/5.0
When I was planning my wedding I worked in the catering business and because of the beautiful location of The Canal I could not use my own company (which would have saved money) Because they are their exclusive caterer. Well ...beware of them OVERCHARGING you. Make sure you see your MENU before SIGNING THE CONTRACT! If you ask for an itemized price per item they will NOT give it to you... The owner of the company got involved and basically told us that this is how it was and they do not divulge this information. Our wedding was Tapas and for the min of $43.95 per head we were getting a veggie tray, chicken skewers, prawn skewers, Watermelon Gazpacho shooters, fruit tray and Black beans. I am sorry but for $43.95 that does not sound like enough food. So all we were asking was a line item so that we knew what cost more and ask for subsitutions. Well they offered no help and no advice for substitutions. She was very nice but it would take her weeks to email you back.....people on my wedding day informed me that the passed champgane we paid for was not passed as people walked in and no chairs were set up 30 min before wedding so family friends were setting up the chairs!

All the drama of them threatening to sue us because of our requests made the wedding planning horrible. As if you as the bride doesnt have enough drama to deal with as is.. You dont want your catering company and venue harassing you.....

At the end of the day I say wait until another catering company is allowed to go to The Canal and then I am sure you will have a wonderful wedding day! BUT DO NOT BOOK any VENUES that Jewel Catering our exclusive to our your wedding day will be misery..
When I was planning my wedding I worked in the catering business and because of the beautiful location of The Canal I Read more...
When I was planning my wedding I worked in the catering business and because of the beautiful location of The Canal I could not use my own company (which would have saved money) Because they are their exclusive caterer. Well ...beware of them OVERCHARGING you. Make sure you see your MENU before SIGNING THE CONTRACT! If you ask for an itemized price per item they will NOT give it to you... The owner of the company got involved and basically told us that this is how it was and they do not divulge this information. Our wedding was Tapas and for the min of $43.95 per head we were getting a veggie tray, chicken skewers, prawn skewers, Watermelon Gazpacho shooters, fruit tray and Black beans. I am sorry but for $43.95 that does not sound like enough food. So all we were asking was a line item so that we knew what cost more and ask for subsitutions. Well they offered no help and no advice for substitutions. She was very nice but it would take her weeks to email you back.....people on my wedding day informed me that the passed champgane we paid for was not passed as people walked in and no chairs were set up 30 min before wedding so family friends were setting up the chairs!

All the drama of them threatening to sue us because of our requests made the wedding planning horrible. As if you as the bride doesnt have enough drama to deal with as is.. You dont want your catering company and venue harassing you.....

At the end of the day I say wait until another catering company is allowed to go to The Canal and then I am sure you will have a wonderful wedding day! BUT DO NOT BOOK any VENUES that Jewel Catering our exclusive to our your wedding day will be misery.. Read less
Services Used: Catering, Wedding Venue
Jewel Hospitality responded with the following comments:

We are writing in response to the review from "Red". As can be seen from the other reviews of both The Canal and Jewel Catering there is a significant difference between her experience and the experience of other guests. Less than 1% of our clients raise substantial concerns regarding either the venue, food or service provided by Jewel Hospitality and Jewel Catering. We want all of our customers to be happy with their experience and take all concerns seriously. For additional reviews please see http://cityvoter.com/seattle-wa/weddings under venues. In fact, the review for the wedding reception held on July 4th during the daytime hours prior to “Red’s” wedding, is worth reading for balance. They were extremely pleased.
We have reviewed all of the documentation relating to the event and unfortunately "Red" is either wrong or is relaying only half the story. We would like to set the record straight. We have over 45 years of collective experience in the catering business and our experience is that few, if any, caterers provide the kind of information she requested. As she was working for another caterer at the time (we understand that she is no longer in the catering business) we believed that what she was asking for was not appropriate. "Red" neglected to mention 55% of the menu when she listed the menu items. She neglected to include items such as Pulled Pork Sliders, Jerk Salmon Skewers, Four Cheese Quesadillas, Maduros Sweet Plantains and individual Cuban Sandwiches. Contemporaneous notes from the event indicate that there was plenty of food that was thoroughly enjoyed by all the guests.
There was never a threat to sue anyone on our part. The only threat was the groom's implying that if we didn't provide the requested information he would "escalate the conflict". We merely pointed out that they had signed a contract and what was being asked for was not part of the contract. We would also note that their request occurred in early March relating to a July wedding. All correspondence between March and the wedding was not only cordial but "Red" brought us a cake to show her appreciation of our services, shortly after our response in March.
We regret that "Red" felt it necessary to post such a review. We believe that a more thorough review of all comments relating to Jewel Hospitality, Jewel Catering and our venues will give a more balanced view of our services and food. While we are not perfect, we have a long history of customer satisfaction with the standards we uphold. We strive to create happy memorable occasions and we are proud of our outstanding reputation in the hospitality industry.
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thanks4smiling
Wedding:
12/29/2007
4.1/5.0
Our guests really got a kick out of our unique appetizers and fingerfoods! Had very unique, international foods that highlighted our backgrounds.
Our guests really got a kick out of our unique appetizers and fingerfoods! Had very unique, international foods that Read more...
Our guests really got a kick out of our unique appetizers and fingerfoods! Had very unique, international foods that highlighted our backgrounds. Read less
Services Used: Catering
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Maria
Wedding:
9/8/2007
5.0/5.0
The Canal was a wonderful location for our wedding reception. From the moment we walked into it we knew we wanted to book it. Everyone we delt with during the planning of our menu etc. was wonderful. I mainly worked with Michelle and she was great. I would definatley recomend this venue to anyone, its beautiful there and the food is wonderful.
The Canal was a wonderful location for our wedding reception. From the moment we walked into it we knew we wanted to book Read more...
The Canal was a wonderful location for our wedding reception. From the moment we walked into it we knew we wanted to book it. Everyone we delt with during the planning of our menu etc. was wonderful. I mainly worked with Michelle and she was great. I would definatley recomend this venue to anyone, its beautiful there and the food is wonderful. Read less
Services Used: Wedding Venue

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