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Jim Lee Events

Dallas , TX
CONTACT US
CONTACT US

LOCATION

3819 Holland Avenue
Dallas, TX 75219 US (map)

PHONE

214-219-2002

WEBSITE

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Catering

PHOTOS

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REVIEWS

4.7
out of 5.0
4.7/5.0
4.6/5.0
4.7/5.0
4.7/5.0
4.8/5.0
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Anonymous
Wedding:
Recently Married
1.2/5.0
Some strong recommendations if you use this caterer:
1) Never give them your credit card number.
2) Overestimate your guest list or you will not have enough food for your guests.
3) Know that they will increase your per person rate if your rsvp count does not match the original estimate.
4) Don't order fresh fruit.

1) We paid a $2000 deposit via credit card on 9/30/13. On 10/2/13, we were charged an additional $2000. We were promised a refund would be processed the next day. It was not processed until 10/10. On 11/14 we were charged an additional $2000. I asked at that point to be refunded our original $2000 plus the $2000 extra. The owner refused to let us out of our contract. I worried until wedding day that this company was having financial problems and was floating their debt on our (and possibly other clients) credit cards. The owner did give us $250 discount each time they overcharged. So, if you decide to do business with Jim Lee Events, use only checks - never, never give them access to your credit card. The bank has changed our account number so they cannot charge us again.

2) We had rsvp's for 188 people. Approximately 30 who had said they would attend were not able to come. If we had had our full headcount, there would not have been enough food for all guests. We took very little food home with us at the end of the reception.

3) Our rsvp count dropped to 188 from our original estimate of 250. The caterer increased the cost per person when we told them the headcount. At that point, I was just hoping they would show up and did not protest.

4) The fresh fruit was neither fresh or plentiful. When we arrived after many guests had already been served, the fruit was virtually gone and was only sparsely replenished. I removed from my grandson's plate several grapes that were black with rot or mold. I would not serve fruit like that to guests in my home and was embarrassed to serve it to our reception guests.
Some strong recommendations if you use this caterer:
1) Never give them your credit card number.
2) Overestimate Read more...
Some strong recommendations if you use this caterer:
1) Never give them your credit card number.
2) Overestimate your guest list or you will not have enough food for your guests.
3) Know that they will increase your per person rate if your rsvp count does not match the original estimate.
4) Don't order fresh fruit.

1) We paid a $2000 deposit via credit card on 9/30/13. On 10/2/13, we were charged an additional $2000. We were promised a refund would be processed the next day. It was not processed until 10/10. On 11/14 we were charged an additional $2000. I asked at that point to be refunded our original $2000 plus the $2000 extra. The owner refused to let us out of our contract. I worried until wedding day that this company was having financial problems and was floating their debt on our (and possibly other clients) credit cards. The owner did give us $250 discount each time they overcharged. So, if you decide to do business with Jim Lee Events, use only checks - never, never give them access to your credit card. The bank has changed our account number so they cannot charge us again.

2) We had rsvp's for 188 people. Approximately 30 who had said they would attend were not able to come. If we had had our full headcount, there would not have been enough food for all guests. We took very little food home with us at the end of the reception.

3) Our rsvp count dropped to 188 from our original estimate of 250. The caterer increased the cost per person when we told them the headcount. At that point, I was just hoping they would show up and did not protest.

4) The fresh fruit was neither fresh or plentiful. When we arrived after many guests had already been served, the fruit was virtually gone and was only sparsely replenished. I removed from my grandson's plate several grapes that were black with rot or mold. I would not serve fruit like that to guests in my home and was embarrassed to serve it to our reception guests. Read less
Services Used: Catering
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Anonymous
Wedding:
Recently Married
2.3/5.0
Catering was one of our bigger expenses for our wedding since food was really important to us. Should've gone with our gut instict when the catering sales manager arrived about 15 minutes late to their own catering venue for the tasting. We were really excited about their food, which tasted great. The price and the variety that we got out of the menu was reasonable compared other catering companies we were looking at.

I consider myself a low-maintenance bride and one who understands since I work in the wedding industry, but the quality of customer service and responsiveness of Jim Lee got worse and worse as the year went on. I noticed a review from another bride that had my same concerns. We were also double charged on our 1st AND final payments to Jim Lee. We attempted to contact them several times through email and phone, which was always slow to get a response back. It took them over a month to refund the first double charge payment, but that was after I had contacted my credit card company to file and dispute the charge. The second double charge for our final payment was NEVER refunded by Jim Lee even after muiltiple call and emails from myself, my husband and the credit card company. Makes you wonder if they are going through financial difficulties. Jim Lee did give us two free appetizers trying to make amends for all the inconveniences they had caused, however they still have yet to refund us the final payment to this day. Thankfully we have a great credit card company that didn't hold us responsible for the charge.

On the day of the wedding we were just thankful they showed up with the food, it tasted good. But my parents were wondering why there wasn't any food leftover even with 3 guests no shows. If there was leftover food, no one consulted us on what to do with it and they packed it up. Long story short, crappy service, good food, horrible communication and ALWAYS pay with cash or check! Only vendor that stressed me out through this whole process!
Catering was one of our bigger expenses for our wedding since food was really important to us. Should've gone with our gut Read more...
Catering was one of our bigger expenses for our wedding since food was really important to us. Should've gone with our gut instict when the catering sales manager arrived about 15 minutes late to their own catering venue for the tasting. We were really excited about their food, which tasted great. The price and the variety that we got out of the menu was reasonable compared other catering companies we were looking at.

I consider myself a low-maintenance bride and one who understands since I work in the wedding industry, but the quality of customer service and responsiveness of Jim Lee got worse and worse as the year went on. I noticed a review from another bride that had my same concerns. We were also double charged on our 1st AND final payments to Jim Lee. We attempted to contact them several times through email and phone, which was always slow to get a response back. It took them over a month to refund the first double charge payment, but that was after I had contacted my credit card company to file and dispute the charge. The second double charge for our final payment was NEVER refunded by Jim Lee even after muiltiple call and emails from myself, my husband and the credit card company. Makes you wonder if they are going through financial difficulties. Jim Lee did give us two free appetizers trying to make amends for all the inconveniences they had caused, however they still have yet to refund us the final payment to this day. Thankfully we have a great credit card company that didn't hold us responsible for the charge.

On the day of the wedding we were just thankful they showed up with the food, it tasted good. But my parents were wondering why there wasn't any food leftover even with 3 guests no shows. If there was leftover food, no one consulted us on what to do with it and they packed it up. Long story short, crappy service, good food, horrible communication and ALWAYS pay with cash or check! Only vendor that stressed me out through this whole process! Read less
Services Used: Catering
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Ashley
Wedding:
3/1/2015
4.9/5.0
We loved working with Jim Lee Events. They came recommended by our photographer and venue. We worked with Sean mostly, who was very flexible when we had menu changes and questions. Of all the vendors we met with and got quotes from (which was quite a few!) they offered the best service and food options to fit our budget. Would definitely recommend them to friends! Our wedding guests raved about the food too.
We loved working with Jim Lee Events. They came recommended by our photographer and venue. We worked with Sean mostly, who Read more...
We loved working with Jim Lee Events. They came recommended by our photographer and venue. We worked with Sean mostly, who was very flexible when we had menu changes and questions. Of all the vendors we met with and got quotes from (which was quite a few!) they offered the best service and food options to fit our budget. Would definitely recommend them to friends! Our wedding guests raved about the food too. Read less
Services Used: Catering
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Hayley
Wedding:
10/11/2014
5.0/5.0
Sean and Jim with Jim Lee Events were so easy to work with! From the time of my first call with Sean to the day of the event, it was effortless! The menu Jim put together was perfect for our taste and budget! The staff on site were professional and truly catered to our needs, even when it had nothing to do with the food. We will use them for any other event we have! Thank you so much!
Sean and Jim with Jim Lee Events were so easy to work with! From the time of my first call with Sean to the day of the Read more...
Sean and Jim with Jim Lee Events were so easy to work with! From the time of my first call with Sean to the day of the event, it was effortless! The menu Jim put together was perfect for our taste and budget! The staff on site were professional and truly catered to our needs, even when it had nothing to do with the food. We will use them for any other event we have! Thank you so much! Read less
Services Used: Catering
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Aimee
Wedding:
7/5/2014
5.0/5.0
Wow! I cant say enough about Jim Lee Events. We worked with both Jim & Sean through the planning process. They created a custom menu for us. It seems their team of chefs can do anything you throw at them. They stayed within the budget we requested, took care of all of our rental needs and helped us select our other vendors as well. Jose was the catering manager on the day of and he was on top of everything. He made plates for both of us to eat in the bridal suite prior to our intro into the Reception. So we actually got to eat without interruption from all of our guests. I would strongly recommend this to every couple. AND.. I swear the food was even better than it was at our tasting! We received so many comments from our guests about the food and service. The staff were all so friendly, helpful and man did they hustle. We're telling all of our friends to use this caterer and my boss is going to use them for our company holiday party. Thanks Jim Lee for a Perfect Wedding!
Wow! I cant say enough about Jim Lee Events. We worked with both Jim & Sean through the planning process. They created a Read more...
Wow! I cant say enough about Jim Lee Events. We worked with both Jim & Sean through the planning process. They created a custom menu for us. It seems their team of chefs can do anything you throw at them. They stayed within the budget we requested, took care of all of our rental needs and helped us select our other vendors as well. Jose was the catering manager on the day of and he was on top of everything. He made plates for both of us to eat in the bridal suite prior to our intro into the Reception. So we actually got to eat without interruption from all of our guests. I would strongly recommend this to every couple. AND.. I swear the food was even better than it was at our tasting! We received so many comments from our guests about the food and service. The staff were all so friendly, helpful and man did they hustle. We're telling all of our friends to use this caterer and my boss is going to use them for our company holiday party. Thanks Jim Lee for a Perfect Wedding! Read less
Services Used: Catering
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Grace
Wedding:
5/23/2014
5.0/5.0
Cannot recommend highly enough! Jim and Sean were great to work with--answered all of my questions quickly and gave us a very affordable meal option. And the food was AMAZING! We have had many, many wedding guests tell us it was the best food they had ever had at a wedding. We did a salad, hill country meats, green beans, and macaroni and cheese balls. Their wait staff did a great job, as did their bar tenders.
Cannot recommend highly enough! Jim and Sean were great to work with--answered all of my questions quickly and gave us a Read more...
Cannot recommend highly enough! Jim and Sean were great to work with--answered all of my questions quickly and gave us a very affordable meal option. And the food was AMAZING! We have had many, many wedding guests tell us it was the best food they had ever had at a wedding. We did a salad, hill country meats, green beans, and macaroni and cheese balls. Their wait staff did a great job, as did their bar tenders. Read less
Services Used: Catering
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Riley
Wedding:
5/3/2014
5.0/5.0
Wow! Jim Lee Events was outstanding. We had so much assistance from Sean and Jim and their much needed guidance could not have been more appreciated. From the beginning of my planning process, I loved that they were willing to work with my "style" and the type of food I was looking for.
I loved that Sean asked me about our favorite types of restaurants and styles of food and came up with a special menu tailored to our tastes.
They absolutely nailed it! From the pecan crusted appetizers to the fried macaroni and cheese martini bar to the end of the night breakfast burrito and chocolate chip cookie pass,
Jim Lee Events is a home run for anyone looking for an amazing catering vendor and exceptional customer service.
We would highly recommend them to anyone planning a wedding- or any event for that matter!
Wow! Jim Lee Events was outstanding. We had so much assistance from Sean and Jim and their much needed guidance could not Read more...
Wow! Jim Lee Events was outstanding. We had so much assistance from Sean and Jim and their much needed guidance could not have been more appreciated. From the beginning of my planning process, I loved that they were willing to work with my "style" and the type of food I was looking for.
I loved that Sean asked me about our favorite types of restaurants and styles of food and came up with a special menu tailored to our tastes.
They absolutely nailed it! From the pecan crusted appetizers to the fried macaroni and cheese martini bar to the end of the night breakfast burrito and chocolate chip cookie pass,
Jim Lee Events is a home run for anyone looking for an amazing catering vendor and exceptional customer service.
We would highly recommend them to anyone planning a wedding- or any event for that matter! Read less
Services Used: Catering
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Sarah
Wedding:
4/26/2014
5.0/5.0
Sean and Jim were exceptional. Both their professionalism and their flexibility were second to none.

The food was amazing, the drinks were delicious and we received SO many compliments on the menu at our wedding. We truly appreciate the special accommodations and how flexible they were with all of our off-beat requests.

We highly recommend Jim Lee Events! Scrumptious!
Sean and Jim were exceptional. Both their professionalism and their flexibility were second to none.

The food was Read more...
Sean and Jim were exceptional. Both their professionalism and their flexibility were second to none.

The food was amazing, the drinks were delicious and we received SO many compliments on the menu at our wedding. We truly appreciate the special accommodations and how flexible they were with all of our off-beat requests.

We highly recommend Jim Lee Events! Scrumptious! Read less
Services Used: Catering
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Meagen
Wedding:
12/21/2013
4.7/5.0
We hired Jim Lee to cater our wedding, and were very happy with the product. The staff was friendly and all of our guests complimented the food and bar tender. I only have one complaint, and it's a small one: we had a vegetarian option for our vegetarian guests, but it was not on display--the guests had to ask for it. This is fine, but I didn't know in advance that the guests would have had to ask for it. Evidently there was a sign on the table, but many people didn't see it. Had I known, I would have given my vegetarian friends a heads up so they would know to ask. Again, a small complaint.

The site manager had an entire meal ready for my husband and I immediately after the ceremony so we could spend the reception greeting our guests, and this was a BRILLIANT idea from Sean, because once we got to the reception after eating in a private room upstairs, we never sat down again.

If you are considering the fried mac-n-cheese martini bar, the answer is simple: HELL YES. It was the best thing ever.
We hired Jim Lee to cater our wedding, and were very happy with the product. The staff was friendly and all of our guests Read more...
We hired Jim Lee to cater our wedding, and were very happy with the product. The staff was friendly and all of our guests complimented the food and bar tender. I only have one complaint, and it's a small one: we had a vegetarian option for our vegetarian guests, but it was not on display--the guests had to ask for it. This is fine, but I didn't know in advance that the guests would have had to ask for it. Evidently there was a sign on the table, but many people didn't see it. Had I known, I would have given my vegetarian friends a heads up so they would know to ask. Again, a small complaint.

The site manager had an entire meal ready for my husband and I immediately after the ceremony so we could spend the reception greeting our guests, and this was a BRILLIANT idea from Sean, because once we got to the reception after eating in a private room upstairs, we never sat down again.

If you are considering the fried mac-n-cheese martini bar, the answer is simple: HELL YES. It was the best thing ever. Read less
Services Used: Catering
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Taylor
Wedding:
10/19/2013
3.9/5.0
The food at our wedding was absolutely delicious! I still have friends and family talking about it! Jim Lee helped us create a unique menu at our budgeted price. I looked at several caterers in Dallas and you definitely get the most bang for your buck with Jim Lee. I was only disappointed with a few things. First, they completely forgot the champagne flutes, so people were drinking champagne out of wine glasses. I know it's not the biggest thing, but when I requested and paid for champagne glasses, I would like them to be there. Second, I requested that for the cocktail hour, the servers already have wine poured and ready to go since 150 people would all be rushing to the bar. That didn't happen (even after I repeated the request just before the ceremony). There was a long line at the bar and it took too long for people to get a drink. They should really have planned for and anticipated this. Overall the food was good, there were just few details that didn't go to plan.
The food at our wedding was absolutely delicious! I still have friends and family talking about it! Jim Lee helped us Read more...
The food at our wedding was absolutely delicious! I still have friends and family talking about it! Jim Lee helped us create a unique menu at our budgeted price. I looked at several caterers in Dallas and you definitely get the most bang for your buck with Jim Lee. I was only disappointed with a few things. First, they completely forgot the champagne flutes, so people were drinking champagne out of wine glasses. I know it's not the biggest thing, but when I requested and paid for champagne glasses, I would like them to be there. Second, I requested that for the cocktail hour, the servers already have wine poured and ready to go since 150 people would all be rushing to the bar. That didn't happen (even after I repeated the request just before the ceremony). There was a long line at the bar and it took too long for people to get a drink. They should really have planned for and anticipated this. Overall the food was good, there were just few details that didn't go to plan. Read less
Services Used: Catering

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