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Jo-Lin's Bridal & Formal Wear
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16 Reviews
Address:
7565 St. Andrews Road
Irmo , SC US 29063 (map)
Categories:
 
 
 
3.4 
(3.3/5.0)
 
Quality of Service 
(3.4/5.0)
 
Responsiveness 
(3.3/5.0)
 
Professionalism 
(3.3/5.0)
 
Value 
(3.5/5.0)
 
Flexibility 
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B6
Anonymous
Wedding:
Recently Married
 
1.4 out of 5.0
Very small selections and overpriced! Don't even think about looking at the fake Jewerly? Most of it cost more than a downpayment on a car!!! Some of the ladies are not helpful. We had a young girl look for a size on a dress and she couldn't find any. Then we looked a found some. Really need some updating on the place and better customer service.
Services Used: Dress & Attire
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Anne Marie
Wedding:
6/8/2013
 
5.0 out of 5.0
Jo-Lin's is an amazing formal wear and bridal shop. My daughter was so nervous about even beginning to look for a wedding dress that she had been avoiding it for weeks, but she had purchased a dress from Jo-Lin's for a formal event and loved it. So one afternoon we went in just to look. After 5 minutes of looking she found a dozen dresses that she liked and started to try on. Linda came over and spoke with my daughter for a few minutes and took her over to show her the dress that she thought would be the one. And sure enough, that was the dress. My daughter tried it on and started glowing. It was the dress. It took Linda 5 minutes to find the perfect dress for my girl. I believe this was the easiest part of all the wedding preparations. I will be forever grateful to Linda and her team for making this process so easy and enjoyable. Many thanks from a very grateful Mom.
Services Used: Dress & Attire
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Courtney
Wedding:
4/6/2013
 
5.0 out of 5.0
I LOVED my dress from Jo-Lin's. They were so helpful and so sweet. They compliment you without having that "sale's tone," meaning, you know they aren't just trying to make a sale, they really mean what they are saying. Couldn't have been happier with my dress. A neat atmosphere at their shop, too. I didn't mind places like David's Bridal finding dresses for me to try on, but I liked being able to look through dresses on my own at Jo-Lynn's. Originally, I wasn't even going for a dress at all like the one I got. But I saw it and just decided to try it on anyway and LOVED it. I highly recommend Jo-Lynn's.
Services Used: Dress & Attire
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J
Wedding:
7/28/2012
 
4.9 out of 5.0
I can't say enough positive about Jo Lin's. They helped my daughter to find the perfect dress and accessories. The staff was eager to help and very professional. They were also very helpful in ordering the bridesmaids dresses when most of them were from out of town. When we had a question at the last minute about the fit of the dress they even let us in after they closed!
Services Used: Dress & Attire
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Nicole
Wedding:
8/21/2010
 
5.0 out of 5.0
The woman who helped me was so helpful and the seamstress who did all my alterations was extremely helpful and nice. My dress looked great and fit perfectly. I would reccomend them to anyone thinking of working with them.
Services Used: Dress & Attire
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kfox2181
Wedding:
10/24/2009
 
4.0 out of 5.0
They took really good care of me and my bridesmaids. Very friendly and helpful. Their seamstress was out a lot before my wedding so I had to take my dress somewhere else to get altered, but other than that they were very good.
Services Used: Dress & Attire
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lpropst
Wedding:
9/5/2009
 
2.0 out of 5.0
One of my friends had a great experience at Jo-Lins, so I was excited to go look for my dress there. When I described what I was looking for, they just showed me where the dresses were hanging...no help at all! When they finally helped, they pulled dresses that I hated!
Services Used: Dress & Attire
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Stephanie
Wedding:
6/6/2009
 
5.0 out of 5.0
I am so glad I chose to get my dress here! We ended up getting the bridesmaids' dresses and my mother's dress here as well. The women who work here are amazing...so nice and attentive to all of the details, and very willing to meet all of your needs! Even the woman who does alterations is great! They really decreased the wedding stress, took care of me, my wedding party and our dresses and went above and beyond in service!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
 
0.2 out of 5.0
In addition to a wedding dress, the wedding party ordered 8 tuxedos for a wedding. There were 4 tuxes called in and 4 tuxes measured at Jo Lins. Of the 8 tuxes, ONLY 1 TUX ACTUALLY FIT! When we talked to the owner about the problem, she did not take responsibility for the poorly fitted tuxes. Her attitude was "it's not my problem", even the ones that they measured.
Very disappointed in customer service - once they have your money the customer service is over!
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
 
4.7 out of 5.0
The salon staff was always very helpful and friendly. The store has such a wide variety of dresses and is willing to order any additional accessories. My only critique is that the seamstress has very limited hours and it was difficult to schedule fittings with my work schedule.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
 
1.0 out of 5.0
I visited Jo-Lin's Bridal on Monday, September 16, 2013 at 11:00 am. I made sure I arrived at the store as soon as it opened. I was extremely excited about visiting the store because of all of the great designer dresses they carried. Linda was the employee on duty and I found her to be very rude. I asked her to assist me with locating the prices of a few gowns I was interested in trying and she said she couldn't do that. She suggested that I return to the store on a day when I had more time to find the prices myself because their "dresses have tags on them". I expressed to her that I did not live in Columbia and she told me she has plenty of brides who come from other areas of the State so I could come back another day. I was so disappointed in my visit that I left the store without even looking at any of the dresses. I was so upset by the lack of service I received that I called the store back and asked to speak with a manager. I was informed that the rude associate who assisted me was also the manager - Linda. After speaking with her regarding our encounter at the store she offered no apologies for her behavior, she simply said thank you. I do not recommend this store at all. Although, I spoke with several of the other employees prior to my arrival on the 16th and they were very helpful, Linda was awful. I think it would benefit the company as well as Linda to receive some customer service and even some cultural diversity training.
Services Used: Dress & Attire
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