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Joshua's Limousine Service

Gales Ferry , CT
CONTACT US
CONTACT US

LOCATION

172 Stoddards Wharf RD
Gales Ferry, CT 06335 US (map)

PHONE

860-464-0336

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Van
Do you have liability insurance?
Yes

REVIEWS

3.2
out of 5.0
3.2/5.0
3.5/5.0
3.1/5.0
2.9/5.0
3.2/5.0
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Jessica
Wedding:
9/12/2015
0.6/5.0
I called to price a party bus for 2hrs, just long enough to get the wedding party from the church to the reception. They charge for time as soon as they leave their place, not the pickup time, so I asked for a quote for 3 hrs. I mentioned it being for a wedding. When I called to book after being quoted 450, they said they didn't realize it was a wedding and actually it was $750 instead. That is a HUGE INCREASE!! I then called around, and yes weddings are more expensive, but no one increased the price THAT much. They said it was a "tariff" that CT charges them. The Dept of Consumer Protections did not think that that sounded correct, and I have filed a formal complaint which will be looked into. The manager told me "we will book up anyway" and was unwilling to honor their first quoted price for services, even after I offer to pay an extra 30% because it was a wedding. IT IS A TRAVESTY TO TAKE ADVANTAGE OF BRIDES THIS WAY!!!!!
I called to price a party bus for 2hrs, just long enough to get the wedding party from the church to the reception. They Read more...
I called to price a party bus for 2hrs, just long enough to get the wedding party from the church to the reception. They charge for time as soon as they leave their place, not the pickup time, so I asked for a quote for 3 hrs. I mentioned it being for a wedding. When I called to book after being quoted 450, they said they didn't realize it was a wedding and actually it was $750 instead. That is a HUGE INCREASE!! I then called around, and yes weddings are more expensive, but no one increased the price THAT much. They said it was a "tariff" that CT charges them. The Dept of Consumer Protections did not think that that sounded correct, and I have filed a formal complaint which will be looked into. The manager told me "we will book up anyway" and was unwilling to honor their first quoted price for services, even after I offer to pay an extra 30% because it was a wedding. IT IS A TRAVESTY TO TAKE ADVANTAGE OF BRIDES THIS WAY!!!!! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
The chauffeur was professional. He helped me in and out of the trolley with my big huge dress. He was very patient. Well worth the money!
The chauffeur was professional. He helped me in and out of the trolley with my big huge dress. He was very patient. Well Read more...
The chauffeur was professional. He helped me in and out of the trolley with my big huge dress. He was very patient. Well worth the money! Read less
Services Used: Transportation
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Amy
Wedding:
10/4/2014
4.7/5.0
We used Joshua's for our wedding and honestly the company was so nice to work with. After needing to change our pickup locations the week of the wedding due to weather they were more they easy to work with and even offered some suggestions. The man who drove us on the day of couldn't have been nicer!! He went above and beyond what I would have expected.. I would hands down refer to Joshuas!!
We used Joshua's for our wedding and honestly the company was so nice to work with. After needing to change our pickup Read more...
We used Joshua's for our wedding and honestly the company was so nice to work with. After needing to change our pickup locations the week of the wedding due to weather they were more they easy to work with and even offered some suggestions. The man who drove us on the day of couldn't have been nicer!! He went above and beyond what I would have expected.. I would hands down refer to Joshuas!! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
4.9/5.0
Had some initial problems, but they made things right
Had some initial problems, but they made things right
Had some initial problems, but they made things right Read less
Services Used: Transportation
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Private User
Wedding:
7/12/2014
3.0/5.0
When beginning my search for a limo for my wedding, I contacted Joshua's through email to find out about pricing. It took about 3 weeks to hear back from them. When I finally was able to contact them on the phone things were much smoother and the woman I scheduled with was very nice. On the day of the wedding, the driver arrived early and was very pleasant. The worst problem was the it was SO HOT in the limo. The controls in the back did not work for us and we could only communicate with the driver by knocking on the privacy window when we needed her. She was very polite and tried to help but whatever she tried didn't seem to work. My bridesmaids and I were so hot and sweaty by the time we reached our destination.
When beginning my search for a limo for my wedding, I contacted Joshua's through email to find out about pricing. It took Read more...
When beginning my search for a limo for my wedding, I contacted Joshua's through email to find out about pricing. It took about 3 weeks to hear back from them. When I finally was able to contact them on the phone things were much smoother and the woman I scheduled with was very nice. On the day of the wedding, the driver arrived early and was very pleasant. The worst problem was the it was SO HOT in the limo. The controls in the back did not work for us and we could only communicate with the driver by knocking on the privacy window when we needed her. She was very polite and tried to help but whatever she tried didn't seem to work. My bridesmaids and I were so hot and sweaty by the time we reached our destination. Read less
Services Used: Transportation
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Michael
Wedding:
9/15/2013
2.8/5.0
I used Joshua's for our wedding this past month.

The reservation process was unfortunately a significant hassle, and it's disappointing to read other recent reviews that I may not have been the only one. Though I booked it fairly quickly, it took several phone calls and a threat to cancel before they would email me a copy of the reservation. Come to find out, they had my email address incorrectly spelled AND I finally got them to concede they had received bounce back messages ... but apparently didn't consider that a problem. Not great first impression, but finally got someone at their office to rectify.

On day of, everything was reasonably fine, though I still feel as though there could have been more trips made for the time reserved. I couldn't find them initially at the hotel for the pickup, but they were parked at a side entrance that I wasn't aware of, and I located them after calling. The driver was very nice, and the shuttle bus provided was also nice and very comfortable as expected.

While they did apologize and eventually rectify the situation with the reservation, for the length of time and extent to which it took to resolve, it's hard to escape that bad taste in my mouth.
I used Joshua's for our wedding this past month.

The reservation process was unfortunately a significant hassle, Read more...
I used Joshua's for our wedding this past month.

The reservation process was unfortunately a significant hassle, and it's disappointing to read other recent reviews that I may not have been the only one. Though I booked it fairly quickly, it took several phone calls and a threat to cancel before they would email me a copy of the reservation. Come to find out, they had my email address incorrectly spelled AND I finally got them to concede they had received bounce back messages ... but apparently didn't consider that a problem. Not great first impression, but finally got someone at their office to rectify.

On day of, everything was reasonably fine, though I still feel as though there could have been more trips made for the time reserved. I couldn't find them initially at the hotel for the pickup, but they were parked at a side entrance that I wasn't aware of, and I located them after calling. The driver was very nice, and the shuttle bus provided was also nice and very comfortable as expected.

While they did apologize and eventually rectify the situation with the reservation, for the length of time and extent to which it took to resolve, it's hard to escape that bad taste in my mouth. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
1.0/5.0
I am not happy with Joshua's Limousine. My wedding took place in June, during the height of Prom season. First off, Joshua's OKed our wedding day schedule, then figured out that they had double booked us with a prom. Our schedule needed to be adjusted. Our ceremony did not begin until 4:30, but our guests had to be picked up from the hotel by 3pm. While this was not a huge deal, it was still a bit of an inconvenience.

Now for the worst part. We had guests traveling from all over the country and part of the plan was to provide their transportation to and from the wedding. Also, we had an open bar and wanted to ensure that everybody made it back to the hotel safely. The Marriott was not a cheap hotel, but free transportation was hopefully an incentive for people to book a room. That being said, I cannot even believe what happened next.

We were supposed to have two shuttles back to the hotel...one at 10pm (for older guests) and one at 11pm for the rest of our guests. THE SHUTTLES NEVER SHOWED UP!! Our elderly guests were waiting outside for over an hour. I am absolutely DISGUSTED by this unprofessional behavior and the fact that my grandparents were stranded outside waiting. Unfortunately, this was unknown to me at the time and by 11pm, everybody was still there, waiting. At 11:30 after our planner called Joshua's a 24 person shuttle finally showed up. The only problem here was that IT COULDN'T FIT EVERYONE. We were supposed to have a 50 person school bus show up, but they sent a small shuttle instead. In what world does this make sense? People ended up driving home and shuttling people back and fourth to the hotel, instead of Joshua's. Our wedding was perfect in every other aspect EXCEPT for the Joshua's disaster. I'm not sure how often this happens with Joshua's but if you are a bride, take my advice and try to avoid the possibility of this happening. I was embarrassed and very disappointed.
I am not happy with Joshua's Limousine. My wedding took place in June, during the height of Prom season. First off, Read more...
I am not happy with Joshua's Limousine. My wedding took place in June, during the height of Prom season. First off, Joshua's OKed our wedding day schedule, then figured out that they had double booked us with a prom. Our schedule needed to be adjusted. Our ceremony did not begin until 4:30, but our guests had to be picked up from the hotel by 3pm. While this was not a huge deal, it was still a bit of an inconvenience.

Now for the worst part. We had guests traveling from all over the country and part of the plan was to provide their transportation to and from the wedding. Also, we had an open bar and wanted to ensure that everybody made it back to the hotel safely. The Marriott was not a cheap hotel, but free transportation was hopefully an incentive for people to book a room. That being said, I cannot even believe what happened next.

We were supposed to have two shuttles back to the hotel...one at 10pm (for older guests) and one at 11pm for the rest of our guests. THE SHUTTLES NEVER SHOWED UP!! Our elderly guests were waiting outside for over an hour. I am absolutely DISGUSTED by this unprofessional behavior and the fact that my grandparents were stranded outside waiting. Unfortunately, this was unknown to me at the time and by 11pm, everybody was still there, waiting. At 11:30 after our planner called Joshua's a 24 person shuttle finally showed up. The only problem here was that IT COULDN'T FIT EVERYONE. We were supposed to have a 50 person school bus show up, but they sent a small shuttle instead. In what world does this make sense? People ended up driving home and shuttling people back and fourth to the hotel, instead of Joshua's. Our wedding was perfect in every other aspect EXCEPT for the Joshua's disaster. I'm not sure how often this happens with Joshua's but if you are a bride, take my advice and try to avoid the possibility of this happening. I was embarrassed and very disappointed. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Joshua limosine saved me. Thanks to Miguel and Gary.
Joshua limosine saved me. Thanks to Miguel and Gary.
Joshua limosine saved me. Thanks to Miguel and Gary. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
3.6/5.0
We dealt with three different chauffeurs and I was not happy with the guy who drove me to my ceremony. He stressed me out right before I was suppose to walk down the aisle. They do arrive on time though.
We dealt with three different chauffeurs and I was not happy with the guy who drove me to my ceremony. He stressed me out Read more...
We dealt with three different chauffeurs and I was not happy with the guy who drove me to my ceremony. He stressed me out right before I was suppose to walk down the aisle. They do arrive on time though. Read less
Services Used: Transportation
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kpthorn
Wedding:
9/10/2011
4.6/5.0
Great service at a great rate. We had to make numerous changes and they were very accommodating. Had to follow up multiple times to make sure we had a copy of the contract but all went as planned on the wedding day
Great service at a great rate. We had to make numerous changes and they were very accommodating. Had to follow up multiple Read more...
Great service at a great rate. We had to make numerous changes and they were very accommodating. Had to follow up multiple times to make sure we had a copy of the contract but all went as planned on the wedding day Read less
Services Used: Transportation

MAP

 
172 Stoddards Wharf RD, Gales Ferry, CT 06335 See On Map
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