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JW Marriott Ihilani Resort and Spa

Kapolei , HI
CONTACT US
CONTACT US

LOCATION

92-1001 Olani Street
Kapolei, HI US 96707 (map)

PHONE

808-679-0079

WEBSITE

View website
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ABOUT US

Where have you've been? Where are you going? All that matters is that you are in this moment. The JW Marriott Ihilani Resort and Spa overlooks a gorgeous beach cove. Every luxurious... Read more
Where have you've been? Where are you going? All that matters is that you are in this moment. The JW Marriott Ihilani Resort and Spa overlooks a gorgeous beach cove. Every luxurious amenity you could want is here to satisfy your dreams. Elegant surroundings. Private lanais. Views that take your breath away.

Nestled within the Ko Olina gated community, the exclusive JW Marriott Ihilani Resort and Spa is an ocean front resort on the island of Oahu. Where sunsets dip into the Pacific nightly, this private retreat exudes a casual elegance that only hints at all that awaits you: ocean front ceremony venues, wedding gazebo, fantiastic island cuisine, beautifully appointed banquet rooms, an award-winning spa; ocean activities and a championship golf course.

For bridal events, the JW Marriott offers an impressive range of venues for the intimate destination wedding and the spectacular gala event. Our overnight accommodations provide spacious, superbly appointed guest rooms with luxurious marble bathrooms. Our Ihilani Spa offers personalized salon services and pampering healing treatments. Ask about the Ho'onanea Spa Suite which is ideal for a private bridal party experience. Read less
Wedding Venue

INFO FOR WEDDING VENUE

When was your venue built?
1993
When was your venue last renovated?
2012
Describe your venue:
Hotel, Restaurant
Describe the style of your venue
Coastal
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
40000
How many event spaces or rooms does your venue offer?
10
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
387
Number of suites
36
What is the minimum rental fee for your venue?
55000
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
75
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
Yes
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
No
Lighting and Sound
Offered in-house, Outside vendors welcome
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
No
Seating
Offered in-house, Outside vendors welcome
Is seating included in the minimum rental fee?
No
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.6
out of 5.0
4.8/5.0
4.2/5.0
4.7/5.0
4.6/5.0
4.6/5.0
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Kelly
Wedding:
8/23/2014
5.0/5.0
My husband and I are so glad to have picked Ihilani as our wedding venue! We couldn't have picked any other place. All the staff are friendly and warm; our event manager Florence was extremely knowledgeable and accommodating. She spent close to an hour and half with me on the phone communicating with me of all the information I had to know days prior to the wedding. Planning a wedding in Hawaii while residing in New York City was surprisingly so easy with Florence and the whole Ihilani staff by your side. I had the best time of my life celebrating with friends and family at this BEAUTIFUL resort! Mahalo Ihilani!
My husband and I are so glad to have picked Ihilani as our wedding venue! We couldn't have picked any other place. All the Read more...
My husband and I are so glad to have picked Ihilani as our wedding venue! We couldn't have picked any other place. All the staff are friendly and warm; our event manager Florence was extremely knowledgeable and accommodating. She spent close to an hour and half with me on the phone communicating with me of all the information I had to know days prior to the wedding. Planning a wedding in Hawaii while residing in New York City was surprisingly so easy with Florence and the whole Ihilani staff by your side. I had the best time of my life celebrating with friends and family at this BEAUTIFUL resort! Mahalo Ihilani! Read less
Services Used: Wedding Venue
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Christina
Wedding:
7/19/2014
4.5/5.0
I absolutely love the JW Marriott for my wedding. They have the best sunset and everything is beautiful. I started working on my wedding 7 months before hand and at first my hotel coordinator wasn't too responsive (it took up to two weeks for a response) and it made me frustrated, but as the time got closer (3-4 months before) responsiveness took less time (less than a week). I also live on the island, so bossy me set up meetings with my hotel coordinator in person.
The only thing about service that I have is that i'm not sure where my 2000 budget of drinks went too. I saw alcohol being passed during my cocktail hour when I thought juices were only going to be passed. I heard triple shots were given with spritz of soda to get around the no shots rule, but all that is hearsay.
I had a wonderful experience with the JW. They gave me tips about how to put my table together with the linens I brought. I got to borrow some umbrellas so my guests wouldn't melt outside. I would definitely do it again if it didn't cost so much money.
I absolutely love the JW Marriott for my wedding. They have the best sunset and everything is beautiful. I started working Read more...
I absolutely love the JW Marriott for my wedding. They have the best sunset and everything is beautiful. I started working on my wedding 7 months before hand and at first my hotel coordinator wasn't too responsive (it took up to two weeks for a response) and it made me frustrated, but as the time got closer (3-4 months before) responsiveness took less time (less than a week). I also live on the island, so bossy me set up meetings with my hotel coordinator in person.
The only thing about service that I have is that i'm not sure where my 2000 budget of drinks went too. I saw alcohol being passed during my cocktail hour when I thought juices were only going to be passed. I heard triple shots were given with spritz of soda to get around the no shots rule, but all that is hearsay.
I had a wonderful experience with the JW. They gave me tips about how to put my table together with the linens I brought. I got to borrow some umbrellas so my guests wouldn't melt outside. I would definitely do it again if it didn't cost so much money. Read less
Services Used: Wedding Venue
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Kahala
Wedding:
7/12/2014
5.0/5.0
We knew booking at the Ihilani would be the most exquisite choice for a wedding location, and even though it was a bit pricey, it was SOOO worth it. They are an upscale resort that catered to all of our needs. The guests were wowed with the service of the catering staff, the resort ambiance, and the excellent food. We worked with Kim Gallagher and Florence Dipad and they were both amazing to work with. We couldn't have been happier with our choice to have our wedding at Ihilani, it was beautiful beyond words.
We knew booking at the Ihilani would be the most exquisite choice for a wedding location, and even though it was a bit Read more...
We knew booking at the Ihilani would be the most exquisite choice for a wedding location, and even though it was a bit pricey, it was SOOO worth it. They are an upscale resort that catered to all of our needs. The guests were wowed with the service of the catering staff, the resort ambiance, and the excellent food. We worked with Kim Gallagher and Florence Dipad and they were both amazing to work with. We couldn't have been happier with our choice to have our wedding at Ihilani, it was beautiful beyond words. Read less
Services Used: Wedding Venue
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Katie
Wedding:
5/16/2014
5.0/5.0
I thoroughly enjoyed my visit at the JW Marriott poolside spa! Everyone was polite, accommodating and VERY professional. I can't find a single negative thing to say about this venue.

Nikki was wonderful - she did the day before bridal hair and makeup consultation with me and knew exactly what I wanted just from speaking with me. The day of my wedding, it was just her and me in entire hair salon. It was very relaxing and she did a fabulous job on my makeup. For my hair, I was fortunate that a client just ahead of me had left some extra flowers, so she was able to add more orchids to my 'do at no additional charge to me. I felt absolutely beautiful! Another plus - the spa came with all day free in-and-out parking, so we didn't have to pay later when we drove over for my beach wedding in front of the hotel on Lanikuhonua Beach. I also had a SpaFinder gift certificate to cover some of the very affordable cost of the bridal package. I highly recommend Nikki at the Ihilani Spa!
I thoroughly enjoyed my visit at the JW Marriott poolside spa! Everyone was polite, accommodating and VERY professional. I Read more...
I thoroughly enjoyed my visit at the JW Marriott poolside spa! Everyone was polite, accommodating and VERY professional. I can't find a single negative thing to say about this venue.

Nikki was wonderful - she did the day before bridal hair and makeup consultation with me and knew exactly what I wanted just from speaking with me. The day of my wedding, it was just her and me in entire hair salon. It was very relaxing and she did a fabulous job on my makeup. For my hair, I was fortunate that a client just ahead of me had left some extra flowers, so she was able to add more orchids to my 'do at no additional charge to me. I felt absolutely beautiful! Another plus - the spa came with all day free in-and-out parking, so we didn't have to pay later when we drove over for my beach wedding in front of the hotel on Lanikuhonua Beach. I also had a SpaFinder gift certificate to cover some of the very affordable cost of the bridal package. I highly recommend Nikki at the Ihilani Spa! Read less
Services Used: Beauty & Health
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Private User
Wedding:
8/10/2013
5.0/5.0
I have always dreamt for my wedding to be at Ihilani hotel and all my expectations were fulfilled! I have no regrets and everything was what I expected!! They gave me excellent customer service and went above and beyond to give me what I asked for. Very happy and pleased I had my wedding here and will definetely return for another big event in the future. My guests were all impressed with the venue and the staff were very attentive to us a million times over. I will highly recommend this venue to family, friends, and coworkers. I hae no problem letting everyone know because seeing is believing with my awesome wedding!
I have always dreamt for my wedding to be at Ihilani hotel and all my expectations were fulfilled! I have no regrets and Read more...
I have always dreamt for my wedding to be at Ihilani hotel and all my expectations were fulfilled! I have no regrets and everything was what I expected!! They gave me excellent customer service and went above and beyond to give me what I asked for. Very happy and pleased I had my wedding here and will definetely return for another big event in the future. My guests were all impressed with the venue and the staff were very attentive to us a million times over. I will highly recommend this venue to family, friends, and coworkers. I hae no problem letting everyone know because seeing is believing with my awesome wedding! Read less
Services Used: Wedding Venue
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Bina
Wedding:
7/25/2013
5.0/5.0
One stop shop. The JW Marriott gave me the ocean view but on grass that I dreamed of. I also did my reception there as well. Great food, great location and worth the price. They assigned me a wedding coordinator to help me for most of it, as well a great list of vendors they worked with. My now husband and I took a vacation prior to our wedding to Hawaii and found it and they fit us in to see the place in a moments notice. I could have not found a better place to get married. Dream wedding location for those who love the idea of the ocean behind you but not being on sand!
One stop shop. The JW Marriott gave me the ocean view but on grass that I dreamed of. I also did my reception there as Read more...
One stop shop. The JW Marriott gave me the ocean view but on grass that I dreamed of. I also did my reception there as well. Great food, great location and worth the price. They assigned me a wedding coordinator to help me for most of it, as well a great list of vendors they worked with. My now husband and I took a vacation prior to our wedding to Hawaii and found it and they fit us in to see the place in a moments notice. I could have not found a better place to get married. Dream wedding location for those who love the idea of the ocean behind you but not being on sand! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
3.8/5.0
We planned a destination wedding in Oahu and actually had two ceremonies at two venues as a part of this. One was at Ihilani.
First the positives - the venue is breathtakingly beautiful. That alone makes everything worthwhile. Our guests loved it and the pictures are just beautiful. That's what you pay for, really. And for us it was worth it. The food was delicious and well reviewed by our guests also.

The frustrating part about the Ihilani, is the responsiveness of the staff. Initially, when we were trying to even find out about availability for our chosen date, it took repeated calls, emails to even get a response. After we paid our initial deposit, we were 'assigned' a catering manager to help with wedding details. The responsiveness didn't change, unfortunately. This was really challenging and frustrating in the planning stages. Without a doubt they are busy and have other events to plan, but it definitely adds a lot of frustration pre-wedding.

Now we have a frame of reference because we did have a second ceremony and evening reception at another venue on the island. There, the service and responsiveness was like night and day in the planning stages.

Everything did turn out well in the end. But I would caution future brides and couples about the challenges in the wedding planning stages at the Ihilani. Brace yourself.

Again, everything came together beautifully in the end. I suspect the staff is overworked and stretched a little thin. If they could improve on the responsiveness and pre-wedding details, it would be 5 stars without a doubt.
We planned a destination wedding in Oahu and actually had two ceremonies at two venues as a part of this. One was at Read more...
We planned a destination wedding in Oahu and actually had two ceremonies at two venues as a part of this. One was at Ihilani.
First the positives - the venue is breathtakingly beautiful. That alone makes everything worthwhile. Our guests loved it and the pictures are just beautiful. That's what you pay for, really. And for us it was worth it. The food was delicious and well reviewed by our guests also.

The frustrating part about the Ihilani, is the responsiveness of the staff. Initially, when we were trying to even find out about availability for our chosen date, it took repeated calls, emails to even get a response. After we paid our initial deposit, we were 'assigned' a catering manager to help with wedding details. The responsiveness didn't change, unfortunately. This was really challenging and frustrating in the planning stages. Without a doubt they are busy and have other events to plan, but it definitely adds a lot of frustration pre-wedding.

Now we have a frame of reference because we did have a second ceremony and evening reception at another venue on the island. There, the service and responsiveness was like night and day in the planning stages.

Everything did turn out well in the end. But I would caution future brides and couples about the challenges in the wedding planning stages at the Ihilani. Brace yourself.

Again, everything came together beautifully in the end. I suspect the staff is overworked and stretched a little thin. If they could improve on the responsiveness and pre-wedding details, it would be 5 stars without a doubt. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I hope you have Teri as your coordinator. She responds immediately even if she's out sick, she took note of my moms allergies while we were taste testing, she noticed my comment about my love for cheesecake and special ordered one for me for the reception, she basically went above and beyond her call of duty. The list goes on but because of her, I LOVE Ihilani.
I hope you have Teri as your coordinator. She responds immediately even if she's out sick, she took note of my moms Read more...
I hope you have Teri as your coordinator. She responds immediately even if she's out sick, she took note of my moms allergies while we were taste testing, she noticed my comment about my love for cheesecake and special ordered one for me for the reception, she basically went above and beyond her call of duty. The list goes on but because of her, I LOVE Ihilani. Read less
Services Used: Wedding Venue
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Michele
Wedding:
2/6/2013
5.0/5.0
I worked with Joe Ibarra and he was phenomenal. He never stressed me out and added complimentary upgrades to make us feel super special.
Everyone said this was the best wedding food they've ever had - even though we chose the least expensive buffet dinner package.
I worked with Joe Ibarra and he was phenomenal. He never stressed me out and added complimentary upgrades to make us feel Read more...
I worked with Joe Ibarra and he was phenomenal. He never stressed me out and added complimentary upgrades to make us feel super special.
Everyone said this was the best wedding food they've ever had - even though we chose the least expensive buffet dinner package. Read less
Services Used: Wedding Venue
JW Marriott Ihilani Resort and Spa responded with the following comments:

Thank you for your kind thoughts. We will share your comments with Joe. He enjoys taking great care of our newly weds. Congratulations on your new beginning as a married couple. We are honored be a part of your celebration.
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Kristee
Wedding:
12/29/2012
5.0/5.0
Our event manager was the wonderful Joe Ibarra. Joe always answered any questions I had quickly and never made me feel like I had any "silly" questions. He was super helpful and made me feel relaxed throughout the wedding planning process. Our wedding ran so smoothly and everything looked awesome. From the moment we checked into the hotel the service was exceptional. Our banquet team at our wedding were also great. Janice and Tamara helped our head table and made sure we were all taken care of. Joe, Janice, Tamara and their team went above and beyond any expectations we had. They made our wedding amazing. The Ihilani grounds are simply gorgeous. Any picture we took looked beautiful because of the backgrounds. We are still getting compliments on the food at our wedding too. It was really delicious! If I had to do it all over again, I would most definitely choose Ihilani again in a heartbeat.
Our event manager was the wonderful Joe Ibarra. Joe always answered any questions I had quickly and never made me feel Read more...
Our event manager was the wonderful Joe Ibarra. Joe always answered any questions I had quickly and never made me feel like I had any "silly" questions. He was super helpful and made me feel relaxed throughout the wedding planning process. Our wedding ran so smoothly and everything looked awesome. From the moment we checked into the hotel the service was exceptional. Our banquet team at our wedding were also great. Janice and Tamara helped our head table and made sure we were all taken care of. Joe, Janice, Tamara and their team went above and beyond any expectations we had. They made our wedding amazing. The Ihilani grounds are simply gorgeous. Any picture we took looked beautiful because of the backgrounds. We are still getting compliments on the food at our wedding too. It was really delicious! If I had to do it all over again, I would most definitely choose Ihilani again in a heartbeat. Read less
Services Used: Wedding Venue
JW Marriott Ihilani Resort and Spa responded with the following comments:

Thank you for your compliments. We will share your comments with our staff. They enjoy serving our wedding couples with wonderful food and a fantastic experience. We are honored that you selected the JW Marriott Ihilani Resort to celebrate your wedding event.
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Friendly staff. Very accommodating. Beautiful property. Delicious food. Can't wait to go back!
Friendly staff. Very accommodating. Beautiful property. Delicious food. Can't wait to go back!
Friendly staff. Very accommodating. Beautiful property. Delicious food. Can't wait to go back! Read less
Services Used: Wedding Venue
JW Marriott Ihilani Resort and Spa responded with the following comments:

Thank you for your kind words. Our staff enjoys delivering a quality menu and a wonderful experience to celebrate your wedding. Congratulations on your new beginning as a married couple!
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Christine
Wedding:
7/9/2012
3.8/5.0
The Ihilani was a beautiful venue. It is the perfect place for a destination wedding. Our guest including ourselves traveled from all over and were amazed of the beauty of the grounds. The food was delicious and the rooms inside were very nice. Our only gripe would be the value. I was surprised how a buffet was cheaper than a plated dinner and the price of alcohol was absorbent. We put a set limit for alcohol open bar which should have lasted half the night. However, the drinks were so highly priced that our $ only lasted a little over an hour! The guest started buying drinks next door in the restaurant/bar because they were way cheaper. It doesn't make sense to jack up the price for a cocktail in the same establishment just because it's at a wedding. I wish that we had the option of buying liquor by the bottles to save some money or allow us to bring in our own liquor. After it's all done, I'm still glad that we did our wedding there but there should be more flexibility when you drop close to $20,000 on a venue.
The Ihilani was a beautiful venue. It is the perfect place for a destination wedding. Our guest including ourselves Read more...
The Ihilani was a beautiful venue. It is the perfect place for a destination wedding. Our guest including ourselves traveled from all over and were amazed of the beauty of the grounds. The food was delicious and the rooms inside were very nice. Our only gripe would be the value. I was surprised how a buffet was cheaper than a plated dinner and the price of alcohol was absorbent. We put a set limit for alcohol open bar which should have lasted half the night. However, the drinks were so highly priced that our $ only lasted a little over an hour! The guest started buying drinks next door in the restaurant/bar because they were way cheaper. It doesn't make sense to jack up the price for a cocktail in the same establishment just because it's at a wedding. I wish that we had the option of buying liquor by the bottles to save some money or allow us to bring in our own liquor. After it's all done, I'm still glad that we did our wedding there but there should be more flexibility when you drop close to $20,000 on a venue. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.2/5.0
I knew Ihilani would be one of the most expensive hotels to choose from but I really wanted to get married there. I wasn't changing my mind. After we booked, I really started to wonder if I had made some huge mistake. In all honesty, I really wasn't thrilled with the initial service from Ihilani. They have this weird internal system of who you talk to for specific things that doesn't make sense to anyone else but themselves. They are not very responsive and when you do get the event managers assistant, she was often times rude and flippant. I was really starting to doubt my decision.
Because I loved the fishponds so much, and because I put down a huge deposit, I stuck it out. And I'm glad I did. Ihilani really started to pay attention to our wedding about a month before our wedding date. They really kicked into high gear the week of the wedding. They took all the details, questions, and concerns and turned it into a fabulous wedding. They treated us like serious VIP's and I really felt like nothing else mattered more to them than us. The service in the beginning and during the week of the wedding were night and day. They really knew how to redeem themselves. I couldn't be happier with the way they treated us the week leading up to the wedding, during the wedding, and the day after. It made everything I had to deal with previously worthwhile.
I knew Ihilani would be one of the most expensive hotels to choose from but I really wanted to get married there. I wasn't Read more...
I knew Ihilani would be one of the most expensive hotels to choose from but I really wanted to get married there. I wasn't changing my mind. After we booked, I really started to wonder if I had made some huge mistake. In all honesty, I really wasn't thrilled with the initial service from Ihilani. They have this weird internal system of who you talk to for specific things that doesn't make sense to anyone else but themselves. They are not very responsive and when you do get the event managers assistant, she was often times rude and flippant. I was really starting to doubt my decision.
Because I loved the fishponds so much, and because I put down a huge deposit, I stuck it out. And I'm glad I did. Ihilani really started to pay attention to our wedding about a month before our wedding date. They really kicked into high gear the week of the wedding. They took all the details, questions, and concerns and turned it into a fabulous wedding. They treated us like serious VIP's and I really felt like nothing else mattered more to them than us. The service in the beginning and during the week of the wedding were night and day. They really knew how to redeem themselves. I couldn't be happier with the way they treated us the week leading up to the wedding, during the wedding, and the day after. It made everything I had to deal with previously worthwhile. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.9/5.0
I cannot say enough great things about our event manager from the Ihilani, Joe.  Joe went above and beyond to ensure that our special day was nothing less than perfect.  He responded to emails promptly and was extremely patient and accomodating. You can tell that he truly enjoys what he does and cares about the people he helps and the company he represents.

The hotel itself is breath taking.  We got married in the Gazebo and it couldn't have been more beautiful.  Our reception was in the Malolo ballroom which has a nice outdoor balcony and huge floor to ceiling windows inside letting a lot of light in. Overall, the guests seemed to enjoy the food. The desserts were really good and the appetizers seemed to be enjoyed the most.  My only complaint is that we had ordered and paid for a special bottle of champagne for the head table and requested that the remainder of the bottle be left at the table for us to enjoy. However we didn't get the bottle. It wasn't until after the reception was over that my maid of honor had to approach the bar a 2nd time to ask for the rest of the bottle that they gave it to us. Had we not asked again, we wouldn't have gotten the rest of the champagne that we already paid for!

Other than that minor incident, the customer service was incredible. Almost the entire staff that we had the pleasure of interacting with at the Ihilani was great.  It can get a little pricey, but it was worth it!
I cannot say enough great things about our event manager from the Ihilani, Joe. Joe went above and beyond to ensure that Read more...
I cannot say enough great things about our event manager from the Ihilani, Joe.  Joe went above and beyond to ensure that our special day was nothing less than perfect.  He responded to emails promptly and was extremely patient and accomodating. You can tell that he truly enjoys what he does and cares about the people he helps and the company he represents.

The hotel itself is breath taking.  We got married in the Gazebo and it couldn't have been more beautiful.  Our reception was in the Malolo ballroom which has a nice outdoor balcony and huge floor to ceiling windows inside letting a lot of light in. Overall, the guests seemed to enjoy the food. The desserts were really good and the appetizers seemed to be enjoyed the most.  My only complaint is that we had ordered and paid for a special bottle of champagne for the head table and requested that the remainder of the bottle be left at the table for us to enjoy. However we didn't get the bottle. It wasn't until after the reception was over that my maid of honor had to approach the bar a 2nd time to ask for the rest of the bottle that they gave it to us. Had we not asked again, we wouldn't have gotten the rest of the champagne that we already paid for!

Other than that minor incident, the customer service was incredible. Almost the entire staff that we had the pleasure of interacting with at the Ihilani was great.  It can get a little pricey, but it was worth it! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
The service at Ihilani was very good. The staff, especially the wedding coordinator we had was very attentive and accommodating. The ambience was perfect for our wedding as well.
The service at Ihilani was very good. The staff, especially the wedding coordinator we had was very attentive and Read more...
The service at Ihilani was very good. The staff, especially the wedding coordinator we had was very attentive and accommodating. The ambience was perfect for our wedding as well. Read less
Services Used: Wedding Venue
JW Marriott Ihilani Resort and Spa responded with the following comments:

Aloha and thank you for your kind review! It is an honor to be a part of your special day! Your wedding! Congratulations on the start of a new and beautiful life. We look forward to seeing you back again soon!
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mwoo4378
Wedding:
11/12/2011
5.0/5.0
At first my wedding was suppose to be at their gazebo location but due a conference on the weekend of my wedding they had to move my wedding ceremony/reception to the outdoor lagoon lawn area. The venue in itself is gorgeous overlooking the Pacific Ocean. My event manager was awesome answering all my questions since I was based in California. She took care of most the communications with my vendors on the island and would always consult me on any issues that may arise. She made my wedding planning very easy and stress free. I got so many compliments on the food that was serve which is pretty great to hear since wedding food can be mediocre most times. I would highly recommend them.
At first my wedding was suppose to be at their gazebo location but due a conference on the weekend of my wedding they had Read more...
At first my wedding was suppose to be at their gazebo location but due a conference on the weekend of my wedding they had to move my wedding ceremony/reception to the outdoor lagoon lawn area. The venue in itself is gorgeous overlooking the Pacific Ocean. My event manager was awesome answering all my questions since I was based in California. She took care of most the communications with my vendors on the island and would always consult me on any issues that may arise. She made my wedding planning very easy and stress free. I got so many compliments on the food that was serve which is pretty great to hear since wedding food can be mediocre most times. I would highly recommend them. Read less
Services Used: Wedding Venue
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GJ
Wedding:
11/5/2011
5.0/5.0
Raymond, Kim, Geri, Tamara and the entire staff at the Ihilani are incredible. They put on the wedding of a lifetime for my and my new wife. I would highly recommend using this property and their team to anyone looking for the wedding of their dreams.
Raymond, Kim, Geri, Tamara and the entire staff at the Ihilani are incredible. They put on the wedding of a lifetime for Read more...
Raymond, Kim, Geri, Tamara and the entire staff at the Ihilani are incredible. They put on the wedding of a lifetime for my and my new wife. I would highly recommend using this property and their team to anyone looking for the wedding of their dreams. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
3.4/5.0
The JW Marriott is a beautiful location, which earns high marks in my review just for providing a beautiful back drop for our wedding. The majority of the service was great, too, making anything we wanted to happen, happen. Where they lose marks is in responsiveness leading up to the wedding-which now I know why, they host at least five weddings a day-and in their qwest to "always please," fall short of their promises.

We were told before we booked they make every effort possible to prevent you from seeing other brides, and that no one would be in our space prior to our wedding. Not only did we run into five other brides that day with zero effort to "shield" or "steer" us or them away, but a couple tried to use our space! (I'm fairly certain without paying, too) once they saw me, they backed down and said they would use a space right outside of our space, but not once did the Ihilani come to apologize or set everyone straight. It was very awkward for our families to be watching another wedding going down right next to our spot while we were taking photos.

Also, every guest who ordered fish got uncooked fish, which was disappointing as that was my favorite entree during our tasting and we were raving about the food all weekend.

Other than that, everything was fine and in the end, we were married, the whole goal of the day. If you expect to have your guests and yourself see several other brides on your big day, and steer your guests towards chicken or filet mignon entrees, the Ihilani is a fine choice for you.
The JW Marriott is a beautiful location, which earns high marks in my review just for providing a beautiful back drop for Read more...
The JW Marriott is a beautiful location, which earns high marks in my review just for providing a beautiful back drop for our wedding. The majority of the service was great, too, making anything we wanted to happen, happen. Where they lose marks is in responsiveness leading up to the wedding-which now I know why, they host at least five weddings a day-and in their qwest to "always please," fall short of their promises.

We were told before we booked they make every effort possible to prevent you from seeing other brides, and that no one would be in our space prior to our wedding. Not only did we run into five other brides that day with zero effort to "shield" or "steer" us or them away, but a couple tried to use our space! (I'm fairly certain without paying, too) once they saw me, they backed down and said they would use a space right outside of our space, but not once did the Ihilani come to apologize or set everyone straight. It was very awkward for our families to be watching another wedding going down right next to our spot while we were taking photos.

Also, every guest who ordered fish got uncooked fish, which was disappointing as that was my favorite entree during our tasting and we were raving about the food all weekend.

Other than that, everything was fine and in the end, we were married, the whole goal of the day. If you expect to have your guests and yourself see several other brides on your big day, and steer your guests towards chicken or filet mignon entrees, the Ihilani is a fine choice for you. Read less
Services Used: Wedding Venue
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Kuulei
Wedding:
6/4/2011
3.2/5.0
The location of this resort makes this a beautiful place to have a wedding since it is near the ocean. The banquet staff is WONDERFUL. They were so helpful and friendly. The only thing bad about this resort is the catering department. My event coordinator was hard to contact and getting a respond back took forever. Also, I met with my coordinator a week prior to my wedding and went over changes for the wedding such as taking out certain alcohol beverages from the open bar but the night of my wedding I noticed that she did not do that and so my bar tab was very high. I was very upset to know that none of the things we went over prior to my wedding was even changed. My suggestion to anyone planning on getting married here is to make sure your coordinator from the hotel is on it and keep getting on him/her to make sure everything is how you want it to be.
The location of this resort makes this a beautiful place to have a wedding since it is near the ocean. The banquet staff Read more...
The location of this resort makes this a beautiful place to have a wedding since it is near the ocean. The banquet staff is WONDERFUL. They were so helpful and friendly. The only thing bad about this resort is the catering department. My event coordinator was hard to contact and getting a respond back took forever. Also, I met with my coordinator a week prior to my wedding and went over changes for the wedding such as taking out certain alcohol beverages from the open bar but the night of my wedding I noticed that she did not do that and so my bar tab was very high. I was very upset to know that none of the things we went over prior to my wedding was even changed. My suggestion to anyone planning on getting married here is to make sure your coordinator from the hotel is on it and keep getting on him/her to make sure everything is how you want it to be. Read less
Services Used: Wedding Venue
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Nicholson Shannon
Wedding:
2/13/2010
5.0/5.0
Wow... I had the most beautiful wedding I could ever dream of having and couldn't be more thankful!! If you book now you have Allen, and you will be amazed at his talent and desire to give you the best wedding ever! (Allen is fresh from the Ritz in New York, and he gives New York Service!!)
I had a cocktail reception on the lagoon lawn and my reception in the Malolo Ballroom.
Admittedly, not an easy process, the Ihilani has gone through a change in the last 9 months which meant I had three wedding planners in all, which meant a lot of extra work for me and confusion with contracts, however I think it went great considering!
When I arrived at the hotel my husband had yet to see it, as I had chosen it on a trip with my mother in April for our February wedding, and he was overwhelmed with how amazing it was!
The Ihilani bent over backwards for us! I arrived with suitcases of stuff from both the mainland and UK, I had about twenty different vendors, plates from the UK and Napkins and linens from Dallas and left them on the Tuesday expecting to set up my own room on the Saturday morning... However, when I checked in on the Friday... It was done!!!! Perfectly! It was the most amazing site I have ever seen! And they had even ensured me extra tables etc for my reception.
In fact they even let my groom and I go into the room the Friday night to practice our dance at nearly midnight after our rehearsal party... And waited to make sure I was happy with everything!
I couldn't have asked for anything more, and didn't waste a tonne of unnecessary money on a wedding planner!!
On to the Reception... THE FOOD WAS AMAZING!!!!
Every guest commented on the fact that it truly was the best wedding food they had ever eaten and the best service you could get.. And I couldn't agree more! Each table had their own servers! I have picky friends and family, so I truly was blessed! Plus they changed the menu for me, as I wanted 4 courses served of stuff that wasn't even on the menu, and they always said yes to me with a big smile!
Plus they let us party til 1am!!! WOW!

I checked out every possible venue in all of Oahu... This is perfect! It has natural beauty, great food, impeccable service and a 'how can I make your day more special attitude!'. You will not regret booking here!
Thank you for making our day amazing!
Wow... I had the most beautiful wedding I could ever dream of having and couldn't be more thankful!! If you book now you Read more...
Wow... I had the most beautiful wedding I could ever dream of having and couldn't be more thankful!! If you book now you have Allen, and you will be amazed at his talent and desire to give you the best wedding ever! (Allen is fresh from the Ritz in New York, and he gives New York Service!!)
I had a cocktail reception on the lagoon lawn and my reception in the Malolo Ballroom.
Admittedly, not an easy process, the Ihilani has gone through a change in the last 9 months which meant I had three wedding planners in all, which meant a lot of extra work for me and confusion with contracts, however I think it went great considering!
When I arrived at the hotel my husband had yet to see it, as I had chosen it on a trip with my mother in April for our February wedding, and he was overwhelmed with how amazing it was!
The Ihilani bent over backwards for us! I arrived with suitcases of stuff from both the mainland and UK, I had about twenty different vendors, plates from the UK and Napkins and linens from Dallas and left them on the Tuesday expecting to set up my own room on the Saturday morning... However, when I checked in on the Friday... It was done!!!! Perfectly! It was the most amazing site I have ever seen! And they had even ensured me extra tables etc for my reception.
In fact they even let my groom and I go into the room the Friday night to practice our dance at nearly midnight after our rehearsal party... And waited to make sure I was happy with everything!
I couldn't have asked for anything more, and didn't waste a tonne of unnecessary money on a wedding planner!!
On to the Reception... THE FOOD WAS AMAZING!!!!
Every guest commented on the fact that it truly was the best wedding food they had ever eaten and the best service you could get.. And I couldn't agree more! Each table had their own servers! I have picky friends and family, so I truly was blessed! Plus they changed the menu for me, as I wanted 4 courses served of stuff that wasn't even on the menu, and they always said yes to me with a big smile!
Plus they let us party til 1am!!! WOW!

I checked out every possible venue in all of Oahu... This is perfect! It has natural beauty, great food, impeccable service and a 'how can I make your day more special attitude!'. You will not regret booking here!
Thank you for making our day amazing! Read less
Services Used: Wedding Venue
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anna_tinyee
Wedding:
10/3/2009
4.7/5.0
I had my ceremony on the Lagoon Lawn and my reception on the Lurline Lawn. The senior event coordinator that I worked with at the Ihilani was helpful throughout the entire process, although at times it was a bit difficult to get a hold of her. It turns out that a lot of people get married here! The location could not have been more beautiful. The only draw back of getting married on a resort is that other people at the resort can sneak a peek into our wedding festivities.
I had my ceremony on the Lagoon Lawn and my reception on the Lurline Lawn. The senior event coordinator that I worked with Read more...
I had my ceremony on the Lagoon Lawn and my reception on the Lurline Lawn. The senior event coordinator that I worked with at the Ihilani was helpful throughout the entire process, although at times it was a bit difficult to get a hold of her. It turns out that a lot of people get married here! The location could not have been more beautiful. The only draw back of getting married on a resort is that other people at the resort can sneak a peek into our wedding festivities. Read less
Services Used: Wedding Venue
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Elizabeth
Wedding:
3/18/2007
4.6/5.0
My wedding was the most beautiful wedding anyone could have ever imagined. The location was beautiful, clean, and serene. Everyone at the hotel was friendly and professional. I pretty much expected everything to go right and for the staff to act accordingly, but you never know how a venue truly is until something unforseen happens: rain! It wasn't supposed to rain, hadn't rained in weeks, and we were on the dry side of the island. After the most perfect ceremony and beach pictures, we started n o the outdoor reception. Halfway though it started raining. No one at the Ihilani panicked, just swiftly secured everything and brought out warm fluffy towels and umbrellas. They moved the party in to a really cool covered bar that had couches and my reception went on like nothing was wrong. I was really impressed by how they handled what could have been a disastrous situation.
My wedding was the most beautiful wedding anyone could have ever imagined. The location was beautiful, clean, and serene. Read more...
My wedding was the most beautiful wedding anyone could have ever imagined. The location was beautiful, clean, and serene. Everyone at the hotel was friendly and professional. I pretty much expected everything to go right and for the staff to act accordingly, but you never know how a venue truly is until something unforseen happens: rain! It wasn't supposed to rain, hadn't rained in weeks, and we were on the dry side of the island. After the most perfect ceremony and beach pictures, we started n o the outdoor reception. Halfway though it started raining. No one at the Ihilani panicked, just swiftly secured everything and brought out warm fluffy towels and umbrellas. They moved the party in to a really cool covered bar that had couches and my reception went on like nothing was wrong. I was really impressed by how they handled what could have been a disastrous situation. Read less
Services Used: Catering, Flowers, Wedding Planning, Rentals & Photobooths, Wedding Venue
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Rebecca
Wedding:
5/5/2006
2.9/5.0
The grounds were beautiful and the resort is spectacular. I did everything through and outside vendor and the coordinator did not like that. She worked with us and my day of wedding coordinator, but the day of she was hands off and was very unhelpful. (For example she told my husband to drop off some of our decoration the day prior as well as the wedding arch but then when we went to get them she acted as though she knew nothing about them.
It caused much stress the day of. The hotel also put me in a bind and made me feel very uneasy about the possible change in weather and made me book both rooms even though I had already had a deposit for one room. I can see the rational but if it had rained when we were outside, which it did not but they played on my wedding day worries and made me fork out an extra $1000. Drink were not cheap for a small wedding open bar it was at lead $3-4000. Food was great. Very classsy for an outside wedding. They had some nice touches, everyone greeted me the next morning as Mrs so and so and there were treats for us in the honeymoon suite. I was happy overall but I felt like I had to play hardball to get some of the things I wanted and still ended up paying for some unnessesary extras.
The grounds were beautiful and the resort is spectacular. I did everything through and outside vendor and the coordinator Read more...
The grounds were beautiful and the resort is spectacular. I did everything through and outside vendor and the coordinator did not like that. She worked with us and my day of wedding coordinator, but the day of she was hands off and was very unhelpful. (For example she told my husband to drop off some of our decoration the day prior as well as the wedding arch but then when we went to get them she acted as though she knew nothing about them.
It caused much stress the day of. The hotel also put me in a bind and made me feel very uneasy about the possible change in weather and made me book both rooms even though I had already had a deposit for one room. I can see the rational but if it had rained when we were outside, which it did not but they played on my wedding day worries and made me fork out an extra $1000. Drink were not cheap for a small wedding open bar it was at lead $3-4000. Food was great. Very classsy for an outside wedding. They had some nice touches, everyone greeted me the next morning as Mrs so and so and there were treats for us in the honeymoon suite. I was happy overall but I felt like I had to play hardball to get some of the things I wanted and still ended up paying for some unnessesary extras. Read less
Services Used: Catering, Wedding Planning, Wedding Venue

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