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Kay Jewelers - Auburn, MA

Auburn , MA

LOCATION

385 Southbridge St., Auburn Mall
Auburn, MA US 01501 (map)

PHONE

508-832-9845
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

4.5
out of 5.0
4.4/5.0
4.5/5.0
4.3/5.0
4.7/5.0
4.4/5.0
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Cathryn
Wedding:
8/1/2014
5.0/5.0
My experience With Kay in the Auburn Mall, started in 2009. Mike and I knew we wanted to get engaged and he wanted me to check out rings so I found a stunning Leo band that I would wear as a wedding band, I told him I did not need an engagement ring.
Jeannie has been at Kay for as long as I can remember (very knowledgeable). Jeannie selected an engagement ring that would work with the Leo band without the Leo Price! Mike surprised me with the ring. We just got married 8.1.14 and to make a long story short, My rings look fabulous together and I have gotten many compliments.
Mike's band is from Kays and LOTS of gifts throughout the last 5 years have been purchased from Jeannie!
Having someone work with you exclusively allows them to understand your preferences and is fun to shop with! Thank you everyone at Kay, and thank you for understanding how much we love Jeannie. Michael and Cathryn Hoschek.
My experience With Kay in the Auburn Mall, started in 2009. Mike and I knew we wanted to get engaged and he wanted me to Read more...
My experience With Kay in the Auburn Mall, started in 2009. Mike and I knew we wanted to get engaged and he wanted me to check out rings so I found a stunning Leo band that I would wear as a wedding band, I told him I did not need an engagement ring.
Jeannie has been at Kay for as long as I can remember (very knowledgeable). Jeannie selected an engagement ring that would work with the Leo band without the Leo Price! Mike surprised me with the ring. We just got married 8.1.14 and to make a long story short, My rings look fabulous together and I have gotten many compliments.
Mike's band is from Kays and LOTS of gifts throughout the last 5 years have been purchased from Jeannie!
Having someone work with you exclusively allows them to understand your preferences and is fun to shop with! Thank you everyone at Kay, and thank you for understanding how much we love Jeannie. Michael and Cathryn Hoschek. Read less
Services Used: Jewelry
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Megan
Wedding:
6/21/2014
5.0/5.0
Got my engagement ring at this Kay..they were great! Even brought my ring back every 6 months to get it inspected and clean and they are always professional and helpful! Will most likely purchase our wedding bands here!
Got my engagement ring at this Kay..they were great! Even brought my ring back every 6 months to get it inspected and Read more...
Got my engagement ring at this Kay..they were great! Even brought my ring back every 6 months to get it inspected and clean and they are always professional and helpful! Will most likely purchase our wedding bands here! Read less
Services Used: Jewelry
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Mike
Wedding:
11/6/2013
0.0/5.0
Bought an 8000.00 engagement ring there and diamond fell out of the leo ring. The ring is now on its way out for the third time to be fixed and now we are told it might take 6 months. The sales woman was nice when we went In to buy it and now we paid for it she is less than nice and very unprofessional. Save yourself a headache go somewhere else
Bought an 8000.00 engagement ring there and diamond fell out of the leo ring. The ring is now on its way out for the third Read more...
Bought an 8000.00 engagement ring there and diamond fell out of the leo ring. The ring is now on its way out for the third time to be fixed and now we are told it might take 6 months. The sales woman was nice when we went In to buy it and now we paid for it she is less than nice and very unprofessional. Save yourself a headache go somewhere else Read less
Services Used: Jewelry
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Gary & Wendy
Wedding:
8/19/2012
5.0/5.0
Switched from our original jeweler, Kay has been great!!!
Switched from our original jeweler, Kay has been great!!!
Switched from our original jeweler, Kay has been great!!! Read less
Services Used: Jewelry
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heather
Wedding:
12/17/2011
5.0/5.0
The best jewelers there is i put a deposit on my rings in march the sales woman told me to wait until they have there big sales event in november to purchase my rings had them sized for me and ready when i went back to purchase them in november
The best jewelers there is i put a deposit on my rings in march the sales woman told me to wait until they have there big Read more...
The best jewelers there is i put a deposit on my rings in march the sales woman told me to wait until they have there big sales event in november to purchase my rings had them sized for me and ready when i went back to purchase them in november Read less
Services Used: Jewelry
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Jillian
Wedding:
7/23/2011
5.0/5.0
My engagement ring and wedding band are beautiful!
My engagement ring and wedding band are beautiful!
My engagement ring and wedding band are beautiful! Read less
Services Used: Jewelry
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mrprch0222
Wedding:
5/8/2010
5.0/5.0
They were helpful wth everything. I wont go anywhere else for jewelry
They were helpful wth everything. I wont go anywhere else for jewelry
They were helpful wth everything. I wont go anywhere else for jewelry Read less
Services Used: Jewelry
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kristenbreen
Wedding:
9/26/2009
5.0/5.0
Our rings are beautiful and the people there were wonderful to work with!
Our rings are beautiful and the people there were wonderful to work with!
Our rings are beautiful and the people there were wonderful to work with! Read less
Services Used: Jewelry
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Jilllian
Wedding:
9/19/2009
4.6/5.0
Our wedding rings were perfect!
Our wedding rings were perfect!
Our wedding rings were perfect! Read less
Services Used: Jewelry
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Tiffany
Wedding:
7/26/2008
4.9/5.0
I got my wedding band from here and it is beautiful! I had some great coupons too which saved me 400 dollars!
I got my wedding band from here and it is beautiful! I had some great coupons too which saved me 400 dollars!
I got my wedding band from here and it is beautiful! I had some great coupons too which saved me 400 dollars! Read less
Services Used: Jewelry
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MrsCarter
Wedding:
7/6/2008
4.7/5.0
We got such great rings for a fraction of the price they were suppose to be. They are matching blue saphire and absolutely beautiful. Joe was a great help and made us so happy
We got such great rings for a fraction of the price they were suppose to be. They are matching blue saphire and absolutely Read more...
We got such great rings for a fraction of the price they were suppose to be. They are matching blue saphire and absolutely beautiful. Joe was a great help and made us so happy Read less
Services Used: Jewelry
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Jennifer
Wedding:
8/18/2007
5.0/5.0
We planned our entire wedding in 3 months. So it was a huge relief that we had a jeweler that had wedding bands on hand for such a reasonable price. I am really thankful that there are jewelers likemthis in my area. Thank you!!!
We planned our entire wedding in 3 months. So it was a huge relief that we had a jeweler that had wedding bands on hand Read more...
We planned our entire wedding in 3 months. So it was a huge relief that we had a jeweler that had wedding bands on hand for such a reasonable price. I am really thankful that there are jewelers likemthis in my area. Thank you!!! Read less
Services Used: Jewelry
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Stephanie
Wedding:
7/14/2007
4.0/5.0
We actually went to the Kay Jewelers in Worcester at the Greendale Mall. Our initial experience was a great one, the jeweler who sold us the 3 ring set sent us a thank you card later and told us how it made her day to see such a happy couple. (my husband proposed to me at the store!)

There is one black mark I must give them though, and that is in how they accommodated a mistake on their part, and a little on mine. My husband and I ordered a 3 ring set that came with the engagement ring, and a his and hers matching wedding band. my husband has smaller fingers than most males, an for some reason when I picked up his ring they gave me the thinner female's ring. I did not notice this until way after their return policy date, bu called anyway to try and fix the situation. Since the ring was not worn and had already had one of it's bi-yearly inspections all I wanted was to exchange the ring for the male's ring and pay the difference in price. They people in Worcester kept telling me I had to buy a whole new ring or upgrade the ring I already had from 10K white gold ro 14K white gold and pay the difference there. I was not pleased, because they had given me a female ring for a male!

I called the Kay Jewelers at the Soloman Pond Mall and the woman I talked to there was so appalled at how I was treated that she talked to her manager and they worked with me to exchange the ring for the male's ring and I paid the difference, like I wanted to in the first place.

All of my Kay Jeweler experiences since then have been positive no matter which one I go to. I suppose it could have been a total misunderstanding, but the fact of the matter is the situation got resolved and that is all that matters.
We actually went to the Kay Jewelers in Worcester at the Greendale Mall. Our initial experience was a great one, the Read more...
We actually went to the Kay Jewelers in Worcester at the Greendale Mall. Our initial experience was a great one, the jeweler who sold us the 3 ring set sent us a thank you card later and told us how it made her day to see such a happy couple. (my husband proposed to me at the store!)

There is one black mark I must give them though, and that is in how they accommodated a mistake on their part, and a little on mine. My husband and I ordered a 3 ring set that came with the engagement ring, and a his and hers matching wedding band. my husband has smaller fingers than most males, an for some reason when I picked up his ring they gave me the thinner female's ring. I did not notice this until way after their return policy date, bu called anyway to try and fix the situation. Since the ring was not worn and had already had one of it's bi-yearly inspections all I wanted was to exchange the ring for the male's ring and pay the difference in price. They people in Worcester kept telling me I had to buy a whole new ring or upgrade the ring I already had from 10K white gold ro 14K white gold and pay the difference there. I was not pleased, because they had given me a female ring for a male!

I called the Kay Jewelers at the Soloman Pond Mall and the woman I talked to there was so appalled at how I was treated that she talked to her manager and they worked with me to exchange the ring for the male's ring and I paid the difference, like I wanted to in the first place.

All of my Kay Jeweler experiences since then have been positive no matter which one I go to. I suppose it could have been a total misunderstanding, but the fact of the matter is the situation got resolved and that is all that matters. Read less
Services Used: Jewelry
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Marina
Wedding:
7/7/2007
5.0/5.0
Bought our wedding bands there. I would highly recommand getting the warantee. It is well worth it.
Bought our wedding bands there. I would highly recommand getting the warantee. It is well worth it.
Bought our wedding bands there. I would highly recommand getting the warantee. It is well worth it. Read less
Services Used: Jewelry
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Jennifer
Wedding:
2/28/2007
4.4/5.0
Had a great selection and better prices and quality than most other jewelers. We shopped around and they stood out above the rest! The employees were very helpful and did their best to help us with the selection. Would deffinately reccomend to others!
Had a great selection and better prices and quality than most other jewelers. We shopped around and they stood out above Read more...
Had a great selection and better prices and quality than most other jewelers. We shopped around and they stood out above the rest! The employees were very helpful and did their best to help us with the selection. Would deffinately reccomend to others! Read less
Services Used: Jewelry
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LeAnn
Wedding:
11/3/2006
3.9/5.0
The price was good.
The price was good.
The price was good. Read less
Services Used: Jewelry
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