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Kay Jewelers

Des Moines , IA

LOCATION

Des Moines, IA US
Please let this vendor know that you found them on the WeddingWire Network.
Jewelry

REVIEWS

2.3
out of 5.0
2.5/5.0
2.5/5.0
2.5/5.0
1.5/5.0
2.5/5.0
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Ashley
Wedding:
5/15/2010
4.6/5.0
My husband and I used Kay Jewelers in Mishawaka, IN for all of our wedding jewelry needs. I originally had hoped that my then fiance' would purchase my engagement ring from a local jeweler, one that was not part of a chain. However, when I saw my engagement ring, I couldn't have been happier! Kay Jewelers offers a beautiful selection of jewelry at a competitive price. I was also very happy to find out that if you purchase the lifetime warranty with the jewelry, your jewelry will basically be taken care of for life. As long as I take my ring in every 6 months for a quick inspection, if I lose a diamond, they will replace it for free. I can also send my rings in as often as I like to get resized, polished, or re-rhodium plated. This is all included in the warranty! My rings will always look brand new! Paying a little extra up front for the warranty is well worth it. My husband and I couldn't be happier with our rings from Kay Jewelers. Don't think that just because they are a national chain they won't have something unique for you. Make sure if you visit the Mishawaka, IN location, you ask for Chelsea. She was very accommodating and helpful in our search for the perfect wedding rings!
My husband and I used Kay Jewelers in Mishawaka, IN for all of our wedding jewelry needs. I originally had hoped that my Read more...
My husband and I used Kay Jewelers in Mishawaka, IN for all of our wedding jewelry needs. I originally had hoped that my then fiance' would purchase my engagement ring from a local jeweler, one that was not part of a chain. However, when I saw my engagement ring, I couldn't have been happier! Kay Jewelers offers a beautiful selection of jewelry at a competitive price. I was also very happy to find out that if you purchase the lifetime warranty with the jewelry, your jewelry will basically be taken care of for life. As long as I take my ring in every 6 months for a quick inspection, if I lose a diamond, they will replace it for free. I can also send my rings in as often as I like to get resized, polished, or re-rhodium plated. This is all included in the warranty! My rings will always look brand new! Paying a little extra up front for the warranty is well worth it. My husband and I couldn't be happier with our rings from Kay Jewelers. Don't think that just because they are a national chain they won't have something unique for you. Make sure if you visit the Mishawaka, IN location, you ask for Chelsea. She was very accommodating and helpful in our search for the perfect wedding rings! Read less
Services Used: Jewelry
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StillABride
Wedding:
6/14/2005
0.0/5.0
This vendor was not flexible. They could not do the design my husband wanted done for his ring after they told him they were able to do it. (And after my husband had made a down payment on the ring.) They were going to insist on additional money after they had already given an estimate and we had paid the down payment. My husband had a custom made ring designed -- we ended up going elsewhere to get the design made. It was a horrible experience and the manager treated me very rudely despite the fact the situation was their error. It was several months of waiting before we ever found out their was a problem with my husband's ring. We had already bought and paid for my ring from this vendor (also custom made). The design they did create was nice. The fact the master jeweler was in Texas (the designer of the ring) made the situation all the more difficult.
This vendor was not flexible. They could not do the design my husband wanted done for his ring after they told him they Read more...
This vendor was not flexible. They could not do the design my husband wanted done for his ring after they told him they were able to do it. (And after my husband had made a down payment on the ring.) They were going to insist on additional money after they had already given an estimate and we had paid the down payment. My husband had a custom made ring designed -- we ended up going elsewhere to get the design made. It was a horrible experience and the manager treated me very rudely despite the fact the situation was their error. It was several months of waiting before we ever found out their was a problem with my husband's ring. We had already bought and paid for my ring from this vendor (also custom made). The design they did create was nice. The fact the master jeweler was in Texas (the designer of the ring) made the situation all the more difficult. Read less
Services Used: Jewelry
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