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(7)

KAY Jewelers

Menlo Park , NJ

LOCATION

Menlo Park, NJ US

WEBSITE

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Jewelry

REVIEWS

4.4
out of 5.0
4.3/5.0
4.5/5.0
4.4/5.0
4.6/5.0
4.1/5.0
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Natalia
Wedding:
2/22/2014
5.0/5.0
We purchased the wedding bands (along with the engagement ring) at Kays and it was a great experience. The manager, Eric was very helpful and patient with all the questions. From then on any time we need to buy jewelry we always go to Kays.
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
1.8/5.0
Awful experience! I bought my wedding band here and had it resized. I told the person working there what my wedding date was and the latest time I could pick it up. They told me they would call me when it was ready and that it would be done at least a week before my wedding (giving them about 2 weeks to get it done). I called them the day before I was to leave for my wedding and they told me that it had not been resized yet. It was in another location almost 2 hours from my house and could be done that day, but they would not be able to get it to Menlo Park until the next afternoon, but that would too late for me. I offered to drive up myself to pick it up. Not something I wanted to do the day before my wedding, but I spent almost four hours getting my ring. A few weeks later, I received a $25 gift card in the mail with a note apologizing for the inconvenience. The note was written with so many spelling errors (including misspelling my name!) that it looked like a 2nd grader wrote it. Now what am I going to get at Kay for $25??? They're never getting my business again.
Services Used: Jewelry
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Christine
Wedding:
1/8/2011
4.7/5.0
The wedding bands we picked out are really nice. I wish there was more selection, but luckily we like what they have.
Services Used: Jewelry
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Becca
Wedding:
10/10/2010
5.0/5.0
I am so happy with our wedding jewelry that I will not be purchasing jewelry from any other place. I am need of some earrings and I will definitely be going back to Kay, as well as getting my husband a watch as he has wanted a Movado watch ever since I have met him. The staff at two of the stores we have gone to are most professional and any time I have needed to call them, they are always helpful.
Services Used: Jewelry
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dancerkm
Wedding:
9/4/2010
5.0/5.0
My jewlerly are beautiful!
Services Used: Jewelry
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katedemeter
Wedding:
10/4/2008
4.4/5.0
We had the best experience buying our engagement rings, however it was solely due to our associate Marissa. She must have spent 2 hours with us going over the finer details of buying the right diamond. For such an important occasion, we were very pleased with the professionalism, and quality of service this vendor provided as well as the value for the cost. I Would definitely recommend the services of this vendor to engaged couples.
Services Used: Jewelry
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ishafischer
Wedding:
5/17/2008
4.7/5.0
I got my engagement ring sized from and bought the weddings bands from here! Great price and it was ready just in time for my wedding. My husband loves his wedding and i love mine too!
Services Used: Jewelry
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