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Kay Jewelers

Wausau , WI

LOCATION

Wausau Center Mall, Unit D420
Wausau, WI 54403 US

PHONE

715-845-2101

WEBSITE

View website
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Jewelry

REVIEWS

4.5
out of 5.0
4.4/5.0
4.6/5.0
4.3/5.0
4.7/5.0
4.5/5.0
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Anonymous
Wedding:
Recently Married
4.2/5.0
Everyone was very helpful when we picked out our rings.
They have a great history and a wonderful warranty program.
Everyone was very helpful when we picked out our rings.
They have a great history and a wonderful warranty program.
Everyone was very helpful when we picked out our rings.
They have a great history and a wonderful warranty program. Read less
Services Used: Jewelry
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Michelle
Wedding:
6/21/2014
5.0/5.0
The associates at Kay Jeweler's in the Wausau mall were exceptional. They were helpful and friendly and went out of their way to make sure we found exactly what we were looking for. The time it took to get my ring resized was much quicker than I anticipated. They made me feel very important and special.
The associates at Kay Jeweler's in the Wausau mall were exceptional. They were helpful and friendly and went out of their Read more...
The associates at Kay Jeweler's in the Wausau mall were exceptional. They were helpful and friendly and went out of their way to make sure we found exactly what we were looking for. The time it took to get my ring resized was much quicker than I anticipated. They made me feel very important and special. Read less
Services Used: Jewelry
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Naomi
Wedding:
9/16/2012
4.2/5.0
I've worked with Kay's for all my jewelry for years wonderful company that truly stand by their jewelry!
I've worked with Kay's for all my jewelry for years wonderful company that truly stand by their jewelry!
I've worked with Kay's for all my jewelry for years wonderful company that truly stand by their jewelry! Read less
Services Used: Jewelry
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Melissa
Wedding:
8/4/2012
3.2/5.0
It's a chain store, what can I say. Some of the people that work there don't act like the work on commission. Go to a local jeweler.
It's a chain store, what can I say. Some of the people that work there don't act like the work on commission. Go to a Read more...
It's a chain store, what can I say. Some of the people that work there don't act like the work on commission. Go to a local jeweler. Read less
Services Used: Jewelry
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Whitney
Wedding:
6/9/2012
2.8/5.0
My fiance and I had a great experience with Kay, or so we thought. The girl who entered our information messed something up and said we would just have to pay our down payment when we picked up the rings. We had a different woman ringing us up for the down payment when we came in the next time, and she just took it as a regular payment, so we never got signed up for the financing plan we selected. When we started seeing charges on our account that didn't belong there, I called and spoke to the girl who sold us our rings, as well the manager. The manager blamed me for not making sure they put us on the right plan and for not saying we were making a down payment. When I told her we did say we were making our down payment, she said they employee who performed the transaction doesn't work there anymore. She then said, "Do you want me to fix it or not?" in a really rude tone. I was really disappointed in the attitude they gave me.
My fiance and I had a great experience with Kay, or so we thought. The girl who entered our information messed something Read more...
My fiance and I had a great experience with Kay, or so we thought. The girl who entered our information messed something up and said we would just have to pay our down payment when we picked up the rings. We had a different woman ringing us up for the down payment when we came in the next time, and she just took it as a regular payment, so we never got signed up for the financing plan we selected. When we started seeing charges on our account that didn't belong there, I called and spoke to the girl who sold us our rings, as well the manager. The manager blamed me for not making sure they put us on the right plan and for not saying we were making a down payment. When I told her we did say we were making our down payment, she said they employee who performed the transaction doesn't work there anymore. She then said, "Do you want me to fix it or not?" in a really rude tone. I was really disappointed in the attitude they gave me. Read less
Services Used: Jewelry
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jtb5166
Wedding:
3/10/2012
3.5/5.0
They have provide me with good service over 15 years love the esp plan saves on labor to have any lost stones replaced
They have provide me with good service over 15 years love the esp plan saves on labor to have any lost stones replaced
They have provide me with good service over 15 years love the esp plan saves on labor to have any lost stones replaced Read less
Services Used: Jewelry
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Mrs.Mayer009
Wedding:
2/11/2012
5.0/5.0
My ring is gorgeous! The sizing didn't take long at all and I like that I can bring it back and have it cleaned for free anytime I want. Also, I bring it in twice a year and have it checked to make everything is still great. I really was happy with Kay's. I was a little uncertain about using a chain, but I'm really happy with my ring.
My ring is gorgeous! The sizing didn't take long at all and I like that I can bring it back and have it cleaned for free Read more...
My ring is gorgeous! The sizing didn't take long at all and I like that I can bring it back and have it cleaned for free anytime I want. Also, I bring it in twice a year and have it checked to make everything is still great. I really was happy with Kay's. I was a little uncertain about using a chain, but I'm really happy with my ring. Read less
Services Used: Jewelry
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Lynzee
Wedding:
9/17/2011
5.0/5.0
Very happy with our wedding bands and my engagement ring.
Very happy with our wedding bands and my engagement ring.
Very happy with our wedding bands and my engagement ring. Read less
Services Used: Jewelry
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manderson
Wedding:
7/30/2010
5.0/5.0
Great job
Great job
Great job Read less
Services Used: Jewelry
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KimandOctavio
Wedding:
7/17/2010
5.0/5.0
They were awesome. They were extremely helpful and informative.
They were awesome. They were extremely helpful and informative.
They were awesome. They were extremely helpful and informative. Read less
Services Used: Jewelry
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