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Kay's Jewelers

Beckley , WV

LOCATION

Beckley, WV US

WEBSITE

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Jewelry

REVIEWS

4.2
out of 5.0
4.3/5.0
4.1/5.0
4.3/5.0
4.3/5.0
4.0/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
Incredibly nice and informative. After going to Kay, I don't know that I'd wanna go anywhere else!
Incredibly nice and informative. After going to Kay, I don't know that I'd wanna go anywhere else!
Incredibly nice and informative. After going to Kay, I don't know that I'd wanna go anywhere else! Read less
Services Used: Jewelry
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Jamie
Wedding:
3/14/2014
1.0/5.0
Horrible customer service. My boyfriend bought a gorgeous 1.3ct diamond, the size a surprise to me and what he spent none of my business. A head gentleman there instead tried to sell us a diamond with a large noticeable black spot on it saying "At least you'll know it's yours!" followed by Paula yelling out the size and cost of the diamond my boyfriend had already purchased, against his wishes which he had already made clear that it was a surprise and I didn't know about my diamond yet. We walked out and went elsewhere with our business. This staff is not discreet, polite, professional or someone that you would want to have as part of your engagement/wedding process.
Horrible customer service. My boyfriend bought a gorgeous 1.3ct diamond, the size a surprise to me and what he spent none Read more...
Horrible customer service. My boyfriend bought a gorgeous 1.3ct diamond, the size a surprise to me and what he spent none of my business. A head gentleman there instead tried to sell us a diamond with a large noticeable black spot on it saying "At least you'll know it's yours!" followed by Paula yelling out the size and cost of the diamond my boyfriend had already purchased, against his wishes which he had already made clear that it was a surprise and I didn't know about my diamond yet. We walked out and went elsewhere with our business. This staff is not discreet, polite, professional or someone that you would want to have as part of your engagement/wedding process. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.6/5.0
Kay's has great warranties and great service!
Kay's has great warranties and great service!
Kay's has great warranties and great service! Read less
Services Used: Jewelry
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Gus & Amanda
Wedding:
8/25/2012
5.0/5.0
The wedding rings & engagement rings were beautiful, and the service to pick them out was amazing. Will go back to Kay's for all my future jewelry needs.
The wedding rings & engagement rings were beautiful, and the service to pick them out was amazing. Will go back to Kay's Read more...
The wedding rings & engagement rings were beautiful, and the service to pick them out was amazing. Will go back to Kay's for all my future jewelry needs. Read less
Services Used: Jewelry
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Lesley
Wedding:
6/26/2010
3.8/5.0
Easy to work with. Just don't go in when they look busy, you won't get much attention. Everyone that we worked with was very helpful. They can also be a little pushy, but we knew what we wanted, and that's what we got. All in all, not a bad experience.
Easy to work with. Just don't go in when they look busy, you won't get much attention. Everyone that we worked with was Read more...
Easy to work with. Just don't go in when they look busy, you won't get much attention. Everyone that we worked with was very helpful. They can also be a little pushy, but we knew what we wanted, and that's what we got. All in all, not a bad experience. Read less
Services Used: Jewelry
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coles_wife_2010
Wedding:
12/4/2009
4.8/5.0
I went there to pick out my husbands wedding band and they didnt have the one i wanted so I ask the guy if they could get it if i showed him a picture of it and he said yes we can. I love it they was so nice and the ring lookd fabulous
I went there to pick out my husbands wedding band and they didnt have the one i wanted so I ask the guy if they could get Read more...
I went there to pick out my husbands wedding band and they didnt have the one i wanted so I ask the guy if they could get it if i showed him a picture of it and he said yes we can. I love it they was so nice and the ring lookd fabulous Read less
Services Used: Jewelry
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Autumn
Wedding:
8/11/2008
3.7/5.0
I loved that products!
I loved that products!
I loved that products! Read less
Services Used: Jewelry
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Sasha
Wedding:
8/8/2008
5.0/5.0
They're worked so well with me on getting my ring resized and the people were so nice about everything.
They're worked so well with me on getting my ring resized and the people were so nice about everything.
They're worked so well with me on getting my ring resized and the people were so nice about everything. Read less
Services Used: Jewelry
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Avalon43
Wedding:
6/28/2008
4.4/5.0
We purchased all of our rings from this store. They were not the cheapest price, and a few of the employees varied in personality, but in all they were very cooperative with assisting us in this process and with upkeeping our rings after the fact.
We purchased all of our rings from this store. They were not the cheapest price, and a few of the employees varied in Read more...
We purchased all of our rings from this store. They were not the cheapest price, and a few of the employees varied in personality, but in all they were very cooperative with assisting us in this process and with upkeeping our rings after the fact. Read less
Services Used: Jewelry
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lbartholomew
Wedding:
6/14/2008
4.1/5.0
Good jeweler, good service.
Good jeweler, good service.
Good jeweler, good service. Read less
Services Used: Jewelry
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