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Kay's Jewelers
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4.0 
(4.0/5.0)
 
Quality of Service 
(4.0/5.0)
 
Responsiveness 
(4.2/5.0)
 
Professionalism 
(4.2/5.0)
 
Value 
(3.8/5.0)
 
Flexibility 
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Anonymous
Wedding:
[Private]
 
5.0 out of 5.0
Incredibly nice and informative. After going to Kay, I don't know that I'd wanna go anywhere else!
Services Used: Jewelry
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Jamie
Wedding:
3/14/2014
 
1.0 out of 5.0
Horrible customer service. My boyfriend bought a gorgeous 1.3ct diamond, the size a surprise to me and what he spent none of my business. A head gentleman there instead tried to sell us a diamond with a large noticeable black spot on it saying "At least you'll know it's yours!" followed by Paula yelling out the size and cost of the diamond my boyfriend had already purchased, against his wishes which he had already made clear that it was a surprise and I didn't know about my diamond yet. We walked out and went elsewhere with our business. This staff is not discreet, polite, professional or someone that you would want to have as part of your engagement/wedding process.
Services Used: Jewelry
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coles_wife_2010
Wedding:
12/4/2009
 
4.8 out of 5.0
I went there to pick out my husbands wedding band and they didnt have the one i wanted so I ask the guy if they could get it if i showed him a picture of it and he said yes we can. I love it they was so nice and the ring lookd fabulous
Services Used: Jewelry
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Sasha
Wedding:
8/8/2008
 
5.0 out of 5.0
They're worked so well with me on getting my ring resized and the people were so nice about everything.
Services Used: Jewelry
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Avalon43
Wedding:
6/28/2008
 
4.4 out of 5.0
We purchased all of our rings from this store. They were not the cheapest price, and a few of the employees varied in personality, but in all they were very cooperative with assisting us in this process and with upkeeping our rings after the fact.
Services Used: Jewelry
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