Quality of Service
We booked Ken Fay Photographers for our wedding and used there videographer also. The arrived on time and got the job done and that was basically it...They didn't listen to any input of what types of picutres we wanted. We had no input on the video they just created it and gave it back to us with the worst backgrounf music. We are a young married couple and the style that we recieved was out of date. The guy that took the video was no wear to be found during the cocktail hour. My plan was to take the pictures right away and then go enjoy the cocktale hour but, it was the slowest process and it seemed as soon as we got a few pictures done we had to change film...overall a slow torturess event...I still haven't received my albums that i paid for, because everytime i go he changes the pictures I've choosen around and puts the ones that he wants. Annoying.
Services Used: Photography, Videography
He was supposed to be there an hour before wedding- for pics of us getting ready. He arrived five minutes prior to our wedding!! The pictures were ok but he was very bossy/rude to the groups taking pics and used the entire cocktail hour on a few pictures. The pictures looked mostly plain. We had to show four seperate times to his office to get our pics, and it still wasn't exactly what we wanted. The video was ok but after a few years the DVD stopped working. No scratches or damage- was only watched a few times and kept in a DVD case!
Services Used: Photography
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