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kenny's coach

Plymouth , MA
CONTACT US
CONTACT US

LOCATION

170 Water Street, Suite 12
Plymouth, MA 02360 US (map)

PHONE

781-337-8484

WEBSITE

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Transportation

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.7/5.0
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Caitlin
Wedding:
6/25/2016
5.0/5.0
The Trolley was fun add on to our wedding for the bridal party to be transported to the venue. Tony our driver arrived earlier and ready to go whenever we were ready, he was very friendly and made sure we had fun tunes to listen to on our ride! Including "Going to the Chapel"! :) Once he dropped us girls off at the venue, he made sure we didn't need anything else before heading back to the house to pick up the groom and groomsmen. Tony went above and beyond when he arrived back to the house, by helping my husband catch our runaway dog! So thankfully for everything he did that day, even making sure we had pictures taken on the trolley by the photographer! We all had a wonderful experience, I wish we were able to use the Trolley for all the guests!
The Trolley was fun add on to our wedding for the bridal party to be transported to the venue. Tony our driver arrived Read more...
The Trolley was fun add on to our wedding for the bridal party to be transported to the venue. Tony our driver arrived earlier and ready to go whenever we were ready, he was very friendly and made sure we had fun tunes to listen to on our ride! Including "Going to the Chapel"! :) Once he dropped us girls off at the venue, he made sure we didn't need anything else before heading back to the house to pick up the groom and groomsmen. Tony went above and beyond when he arrived back to the house, by helping my husband catch our runaway dog! So thankfully for everything he did that day, even making sure we had pictures taken on the trolley by the photographer! We all had a wonderful experience, I wish we were able to use the Trolley for all the guests! Read less
Services Used: Transportation
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Elizabeth
Wedding:
9/19/2015
5.0/5.0
We used Kenny’s Coach to transport us, our bridal party, and parents the day of our wedding. The trolley was beautiful and comfortable (though we weren’t in it very long!) and large enough to fit 18 of us very comfortably. Bob was our driver and he was incredible helpful and flexible. He went out of his way to be of assistance- he brought my bouquet out to me from the trolley while we were out taking couple photos with our photographer. He accidentally made a wrong turn and offered to give us 15 extra minutes for free because of his mistake- it didn’t matter too much, but we appreciated his offer. Overall, Bob was fantastic and the trolley was in awesome condition.
We used Kenny’s Coach to transport us, our bridal party, and parents the day of our wedding. The trolley was beautiful and Read more...
We used Kenny’s Coach to transport us, our bridal party, and parents the day of our wedding. The trolley was beautiful and comfortable (though we weren’t in it very long!) and large enough to fit 18 of us very comfortably. Bob was our driver and he was incredible helpful and flexible. He went out of his way to be of assistance- he brought my bouquet out to me from the trolley while we were out taking couple photos with our photographer. He accidentally made a wrong turn and offered to give us 15 extra minutes for free because of his mistake- it didn’t matter too much, but we appreciated his offer. Overall, Bob was fantastic and the trolley was in awesome condition. Read less
Services Used: Transportation
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Bridget
Wedding:
9/12/2015
5.0/5.0
Kenny's Coach was the perfect transportation for our wedding day! Julie was great to work with and made the process run more smoothly. The white trolley was just what we wanted. Service was timely, efficient and professional. I would not hesitate to recommend them to anyone. They book quickly so call them early!
Kenny's Coach was the perfect transportation for our wedding day! Julie was great to work with and made the process run Read more...
Kenny's Coach was the perfect transportation for our wedding day! Julie was great to work with and made the process run more smoothly. The white trolley was just what we wanted. Service was timely, efficient and professional. I would not hesitate to recommend them to anyone. They book quickly so call them early! Read less
Services Used: Transportation
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Amy
Wedding:
8/22/2015
5.0/5.0
We used Kenny's coach for our wedding as transportation for the bridal party throughout the day, and were extremely satisfied.

The staff we worked with in booking the coach were very friendly and responsive. We had multiple stops on our route, and felt confident that our instructions had been clearly communicated to / understood by the driver going into the big day.

On the day of, our driver (Bob) arrived promptly, and was extremely friendly and accommodating. He went above and beyond to take care of us and the rest of the bridal party. He helped load the food/drinks into the trolley, poured our champagne for a toast after the reception, and took every extra step to make sure we were taken care of.

The trolley itself was top notch - spacious, comfortable, and clean. Our trolley came with a back "porch", which made for some great photo ops.

Overall, we couldn't be happier with our choice to use Kenny's Coach, and would highly recommend them.
We used Kenny's coach for our wedding as transportation for the bridal party throughout the day, and were extremely Read more...
We used Kenny's coach for our wedding as transportation for the bridal party throughout the day, and were extremely satisfied.

The staff we worked with in booking the coach were very friendly and responsive. We had multiple stops on our route, and felt confident that our instructions had been clearly communicated to / understood by the driver going into the big day.

On the day of, our driver (Bob) arrived promptly, and was extremely friendly and accommodating. He went above and beyond to take care of us and the rest of the bridal party. He helped load the food/drinks into the trolley, poured our champagne for a toast after the reception, and took every extra step to make sure we were taken care of.

The trolley itself was top notch - spacious, comfortable, and clean. Our trolley came with a back "porch", which made for some great photo ops.

Overall, we couldn't be happier with our choice to use Kenny's Coach, and would highly recommend them. Read less
Services Used: Transportation
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Marianne
Wedding:
4/25/2015
5.0/5.0
Julie from Kenny's Coach was great to work with in organizing a trolley for our wedding day. She was responsive, professional, and made sure we had all of the details we needed. On the day, our driver Dennis was fantastic! He arrived with plenty of time to spare, and he drove us from my parents' house to our pictures to the church to the reception. He even escorted me from the trolley to the doors of the church! He had fun music for us and surprise "Just Married" banners hanging on the trolley when we emerged from the church. The trolley was clean and looked beautiful. I would definitely recommend Kenny's Coach.
Julie from Kenny's Coach was great to work with in organizing a trolley for our wedding day. She was responsive, Read more...
Julie from Kenny's Coach was great to work with in organizing a trolley for our wedding day. She was responsive, professional, and made sure we had all of the details we needed. On the day, our driver Dennis was fantastic! He arrived with plenty of time to spare, and he drove us from my parents' house to our pictures to the church to the reception. He even escorted me from the trolley to the doors of the church! He had fun music for us and surprise "Just Married" banners hanging on the trolley when we emerged from the church. The trolley was clean and looked beautiful. I would definitely recommend Kenny's Coach. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
4.6/5.0
Kenny's Coach was great to work with. The trolley I booked for my wedding had a large balcony, which was awesome for pictures! Dan, our driver, was very nice, professional, and showed up at all scheduled locations on time. Julie, the coordinator at Kenny's Coach, was great to work with and was very responsive to all my emails. Thanks Kenny's Coach!
Kenny's Coach was great to work with. The trolley I booked for my wedding had a large balcony, which was awesome for Read more...
Kenny's Coach was great to work with. The trolley I booked for my wedding had a large balcony, which was awesome for pictures! Dan, our driver, was very nice, professional, and showed up at all scheduled locations on time. Julie, the coordinator at Kenny's Coach, was great to work with and was very responsive to all my emails. Thanks Kenny's Coach! Read less
Services Used: Transportation
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Rebecca
Wedding:
7/5/2014
5.0/5.0
As a wedding coordinator for over 30 years, I selected Kenny's Coach to provide the transportation for the bridal party for my daughter's wedding. I have referred Kenny's Coach to my numerous brides because Kenny and his professional staff are always on time and when the trolley arrives at the Barker Tavern, the wedding parties are so happy with the service they received. I was able to experience this first hand a few weeks ago. The Office Manager, Julie, and I corresponded a few times (I had given her an incorrect pick up address for the groomsmen) to make sure all the information she had was accurate. Bob, our driver, couldn't have been nicer - the groomsmen were picked up and taken to the church, then the bride and her bridesmaids were taken to the church where the ceremony took place on time. Bob then made sure that the bridal party arrived at Scituate Lighthouse in time for photos and then to the Barker in time to take some family photos before introduction. He provided them with plenty of water and make the bridal party feel very special when he rolled out the "red carpet". The trolley was spotless, airconditioned and Bob made sure that everyone enjoyed their ride. He never rushed us - always giving us plenty of time at each stop so that every moment could be enjoyed and remembered. Thank you Kenny's Coach, Julie and Bob for helping to make this a wedding to remember.
As a wedding coordinator for over 30 years, I selected Kenny's Coach to provide the transportation for the bridal party Read more...
As a wedding coordinator for over 30 years, I selected Kenny's Coach to provide the transportation for the bridal party for my daughter's wedding. I have referred Kenny's Coach to my numerous brides because Kenny and his professional staff are always on time and when the trolley arrives at the Barker Tavern, the wedding parties are so happy with the service they received. I was able to experience this first hand a few weeks ago. The Office Manager, Julie, and I corresponded a few times (I had given her an incorrect pick up address for the groomsmen) to make sure all the information she had was accurate. Bob, our driver, couldn't have been nicer - the groomsmen were picked up and taken to the church, then the bride and her bridesmaids were taken to the church where the ceremony took place on time. Bob then made sure that the bridal party arrived at Scituate Lighthouse in time for photos and then to the Barker in time to take some family photos before introduction. He provided them with plenty of water and make the bridal party feel very special when he rolled out the "red carpet". The trolley was spotless, airconditioned and Bob made sure that everyone enjoyed their ride. He never rushed us - always giving us plenty of time at each stop so that every moment could be enjoyed and remembered. Thank you Kenny's Coach, Julie and Bob for helping to make this a wedding to remember. Read less
Services Used: Transportation
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Leigh
Wedding:
10/5/2013
5.0/5.0
We used Kenny's Coach for our recent Boston wedding. Booking was really easy and they were very flexible with their contract. The trolley was beautiful, clean and spacious. Our driver showed up on time, held a fun champange toast after the ceremony and played some great music!
We used Kenny's Coach for our recent Boston wedding. Booking was really easy and they were very flexible with their Read more...
We used Kenny's Coach for our recent Boston wedding. Booking was really easy and they were very flexible with their contract. The trolley was beautiful, clean and spacious. Our driver showed up on time, held a fun champange toast after the ceremony and played some great music! Read less
Services Used: Transportation
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Leslie
Wedding:
8/23/2013
4.4/5.0
Kenny’s Coach was fun way to transport our family and wedding party on the day of our wedding. As a bride, I loved taking the trolley from my parent’s home to our church. The trolley was comfortable and clean. The music was fun and the driver was professional and very nice. We also loved having photos with the trolley- those shots came out really fun!
Kenny’s Coach was fun way to transport our family and wedding party on the day of our wedding. As a bride, I loved taking Read more...
Kenny’s Coach was fun way to transport our family and wedding party on the day of our wedding. As a bride, I loved taking the trolley from my parent’s home to our church. The trolley was comfortable and clean. The music was fun and the driver was professional and very nice. We also loved having photos with the trolley- those shots came out really fun! Read less
Services Used: Transportation
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Erin
Wedding:
6/22/2013
2.9/5.0
We used Kenny's Coach to provide a wedding trolley to transport the wedding party and parents from the church to the reception site about 45 minutes away.

Through our the planning phase, Kenny could not have been nicer to us, however he was not always the easiest to get a hold of, not calling back promptly or responding to emails.

Our wedding day was hot, and the air conditioning in the trolley was not adequate for the job. We were all hot, including an elderly grandparent who was unable to enjoy the trip.

However, the worst part of the day was after we were dropped off. We tipped the driver what we thought was an appropriate amount. The driver then had the gall to call the bride on her wedding day to inform her that someone had given him an envelope, but the tip was short. He informed us that he was owed a whole 20% of the total amount of the contract. And to make the matter worse, he had the nerve to call the bride as he knew we were getting ready and/or taking photographs. It made not only the bride, groom, and maid of honor extremely uncomfortable and angry, but staff at the reception site noticed that the trolley wasn't leaving, and were appalled when they asked us and found out why. Needless to say, we did not pay him the extra money, and frankly we almost took our initial tip back.

We contacted Kenny a couple days later with our concerns about the service, and we never heard back from him. No apology, no promise to talk to the driver, nothing. That is almost as insulting as the initial offense. Needless to say, we cannot recommend Kenny's Coach to anyone, and I advise to look elsewhere for your transportation needs.

Follow up: Presumably due to our negative review, Kenny's Coach challenged our review, which we took the time to fight against. There used to be many almost identical reviews to ours with the drivers demanding tips etc., which have been removed. This just reinforces the terrible conduct that Kenny's Coach embodies.
We used Kenny's Coach to provide a wedding trolley to transport the wedding party and parents from the church to the Read more...
We used Kenny's Coach to provide a wedding trolley to transport the wedding party and parents from the church to the reception site about 45 minutes away.

Through our the planning phase, Kenny could not have been nicer to us, however he was not always the easiest to get a hold of, not calling back promptly or responding to emails.

Our wedding day was hot, and the air conditioning in the trolley was not adequate for the job. We were all hot, including an elderly grandparent who was unable to enjoy the trip.

However, the worst part of the day was after we were dropped off. We tipped the driver what we thought was an appropriate amount. The driver then had the gall to call the bride on her wedding day to inform her that someone had given him an envelope, but the tip was short. He informed us that he was owed a whole 20% of the total amount of the contract. And to make the matter worse, he had the nerve to call the bride as he knew we were getting ready and/or taking photographs. It made not only the bride, groom, and maid of honor extremely uncomfortable and angry, but staff at the reception site noticed that the trolley wasn't leaving, and were appalled when they asked us and found out why. Needless to say, we did not pay him the extra money, and frankly we almost took our initial tip back.

We contacted Kenny a couple days later with our concerns about the service, and we never heard back from him. No apology, no promise to talk to the driver, nothing. That is almost as insulting as the initial offense. Needless to say, we cannot recommend Kenny's Coach to anyone, and I advise to look elsewhere for your transportation needs.

Follow up: Presumably due to our negative review, Kenny's Coach challenged our review, which we took the time to fight against. There used to be many almost identical reviews to ours with the drivers demanding tips etc., which have been removed. This just reinforces the terrible conduct that Kenny's Coach embodies. Read less
Services Used: Transportation

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170 Water Street, Suite 12, Plymouth, MA 02360 See On Map
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