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kenny's coach

Plymouth , MA
CONTACT US
CONTACT US

LOCATION

170 Water Street, Suite 12
Plymouth, MA 02360 US (map)

PHONE

781-337-8484

WEBSITE

View website
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Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Trolley
Do you have liability insurance?
Yes

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.4/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
4.6/5.0
Kenny's Coach was great to work with. The trolley I booked for my wedding had a large balcony, which was awesome for pictures! Dan, our driver, was very nice, professional, and showed up at all scheduled locations on time. Julie, the coordinator at Kenny's Coach, was great to work with and was very responsive to all my emails. Thanks Kenny's Coach!
Kenny's Coach was great to work with. The trolley I booked for my wedding had a large balcony, which was awesome for Read more...
Kenny's Coach was great to work with. The trolley I booked for my wedding had a large balcony, which was awesome for pictures! Dan, our driver, was very nice, professional, and showed up at all scheduled locations on time. Julie, the coordinator at Kenny's Coach, was great to work with and was very responsive to all my emails. Thanks Kenny's Coach! Read less
Services Used: Transportation
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Rebecca
Wedding:
7/5/2014
5.0/5.0
As a wedding coordinator for over 30 years, I selected Kenny's Coach to provide the transportation for the bridal party for my daughter's wedding. I have referred Kenny's Coach to my numerous brides because Kenny and his professional staff are always on time and when the trolley arrives at the Barker Tavern, the wedding parties are so happy with the service they received. I was able to experience this first hand a few weeks ago. The Office Manager, Julie, and I corresponded a few times (I had given her an incorrect pick up address for the groomsmen) to make sure all the information she had was accurate. Bob, our driver, couldn't have been nicer - the groomsmen were picked up and taken to the church, then the bride and her bridesmaids were taken to the church where the ceremony took place on time. Bob then made sure that the bridal party arrived at Scituate Lighthouse in time for photos and then to the Barker in time to take some family photos before introduction. He provided them with plenty of water and make the bridal party feel very special when he rolled out the "red carpet". The trolley was spotless, airconditioned and Bob made sure that everyone enjoyed their ride. He never rushed us - always giving us plenty of time at each stop so that every moment could be enjoyed and remembered. Thank you Kenny's Coach, Julie and Bob for helping to make this a wedding to remember.
As a wedding coordinator for over 30 years, I selected Kenny's Coach to provide the transportation for the bridal party Read more...
As a wedding coordinator for over 30 years, I selected Kenny's Coach to provide the transportation for the bridal party for my daughter's wedding. I have referred Kenny's Coach to my numerous brides because Kenny and his professional staff are always on time and when the trolley arrives at the Barker Tavern, the wedding parties are so happy with the service they received. I was able to experience this first hand a few weeks ago. The Office Manager, Julie, and I corresponded a few times (I had given her an incorrect pick up address for the groomsmen) to make sure all the information she had was accurate. Bob, our driver, couldn't have been nicer - the groomsmen were picked up and taken to the church, then the bride and her bridesmaids were taken to the church where the ceremony took place on time. Bob then made sure that the bridal party arrived at Scituate Lighthouse in time for photos and then to the Barker in time to take some family photos before introduction. He provided them with plenty of water and make the bridal party feel very special when he rolled out the "red carpet". The trolley was spotless, airconditioned and Bob made sure that everyone enjoyed their ride. He never rushed us - always giving us plenty of time at each stop so that every moment could be enjoyed and remembered. Thank you Kenny's Coach, Julie and Bob for helping to make this a wedding to remember. Read less
Services Used: Transportation
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Leigh
Wedding:
10/5/2013
5.0/5.0
We used Kenny's Coach for our recent Boston wedding. Booking was really easy and they were very flexible with their contract. The trolley was beautiful, clean and spacious. Our driver showed up on time, held a fun champange toast after the ceremony and played some great music!
We used Kenny's Coach for our recent Boston wedding. Booking was really easy and they were very flexible with their Read more...
We used Kenny's Coach for our recent Boston wedding. Booking was really easy and they were very flexible with their contract. The trolley was beautiful, clean and spacious. Our driver showed up on time, held a fun champange toast after the ceremony and played some great music! Read less
Services Used: Transportation
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Leslie
Wedding:
8/23/2013
4.4/5.0
Kenny’s Coach was fun way to transport our family and wedding party on the day of our wedding. As a bride, I loved taking the trolley from my parent’s home to our church. The trolley was comfortable and clean. The music was fun and the driver was professional and very nice. We also loved having photos with the trolley- those shots came out really fun!
Kenny’s Coach was fun way to transport our family and wedding party on the day of our wedding. As a bride, I loved taking Read more...
Kenny’s Coach was fun way to transport our family and wedding party on the day of our wedding. As a bride, I loved taking the trolley from my parent’s home to our church. The trolley was comfortable and clean. The music was fun and the driver was professional and very nice. We also loved having photos with the trolley- those shots came out really fun! Read less
Services Used: Transportation
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Erin
Wedding:
6/22/2013
2.9/5.0
We used Kenny's Coach to provide a wedding trolley to transport the wedding party and parents from the church to the reception site about 45 minutes away.

Through our the planning phase, Kenny could not have been nicer to us, however he was not always the easiest to get a hold of, not calling back promptly or responding to emails.

Our wedding day was hot, and the air conditioning in the trolley was not adequate for the job. We were all hot, including an elderly grandparent who was unable to enjoy the trip.

However, the worst part of the day was after we were dropped off. We tipped the driver what we thought was an appropriate amount. The driver then had the gall to call the bride on her wedding day to inform her that someone had given him an envelope, but the tip was short. He informed us that he was owed a whole 20% of the total amount of the contract. And to make the matter worse, he had the nerve to call the bride as he knew we were getting ready and/or taking photographs. It made not only the bride, groom, and maid of honor extremely uncomfortable and angry, but staff at the reception site noticed that the trolley wasn't leaving, and were appalled when they asked us and found out why. Needless to say, we did not pay him the extra money, and frankly we almost took our initial tip back.

We contacted Kenny a couple days later with our concerns about the service, and we never heard back from him. No apology, no promise to talk to the driver, nothing. That is almost as insulting as the initial offense. Needless to say, we cannot recommend Kenny's Coach to anyone, and I advise to look elsewhere for your transportation needs.

Follow up: Presumably due to our negative review, Kenny's Coach challenged our review, which we took the time to fight against. There used to be many almost identical reviews to ours with the drivers demanding tips etc., which have been removed. This just reinforces the terrible conduct that Kenny's Coach embodies.
We used Kenny's Coach to provide a wedding trolley to transport the wedding party and parents from the church to the Read more...
We used Kenny's Coach to provide a wedding trolley to transport the wedding party and parents from the church to the reception site about 45 minutes away.

Through our the planning phase, Kenny could not have been nicer to us, however he was not always the easiest to get a hold of, not calling back promptly or responding to emails.

Our wedding day was hot, and the air conditioning in the trolley was not adequate for the job. We were all hot, including an elderly grandparent who was unable to enjoy the trip.

However, the worst part of the day was after we were dropped off. We tipped the driver what we thought was an appropriate amount. The driver then had the gall to call the bride on her wedding day to inform her that someone had given him an envelope, but the tip was short. He informed us that he was owed a whole 20% of the total amount of the contract. And to make the matter worse, he had the nerve to call the bride as he knew we were getting ready and/or taking photographs. It made not only the bride, groom, and maid of honor extremely uncomfortable and angry, but staff at the reception site noticed that the trolley wasn't leaving, and were appalled when they asked us and found out why. Needless to say, we did not pay him the extra money, and frankly we almost took our initial tip back.

We contacted Kenny a couple days later with our concerns about the service, and we never heard back from him. No apology, no promise to talk to the driver, nothing. That is almost as insulting as the initial offense. Needless to say, we cannot recommend Kenny's Coach to anyone, and I advise to look elsewhere for your transportation needs.

Follow up: Presumably due to our negative review, Kenny's Coach challenged our review, which we took the time to fight against. There used to be many almost identical reviews to ours with the drivers demanding tips etc., which have been removed. This just reinforces the terrible conduct that Kenny's Coach embodies. Read less
Services Used: Transportation
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Maggie
Wedding:
6/1/2013
5.0/5.0
We rented a trolley from Kenny's coach for our wedding. The trolley was clean, well maintained and charming. Our driver was named Bob, and he was fabulous! He even played "Going to the Chapel" and asked my bridesmaids to sing on the way to the ceremony. It was so sweet, and I'll never forget it! Bob really went out of his way to make sure that everyone was happy and to see if there was anything additional he could help with.
We rented a trolley from Kenny's coach for our wedding. The trolley was clean, well maintained and charming. Our driver Read more...
We rented a trolley from Kenny's coach for our wedding. The trolley was clean, well maintained and charming. Our driver was named Bob, and he was fabulous! He even played "Going to the Chapel" and asked my bridesmaids to sing on the way to the ceremony. It was so sweet, and I'll never forget it! Bob really went out of his way to make sure that everyone was happy and to see if there was anything additional he could help with. Read less
Services Used: Transportation
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Brendan
Wedding:
3/16/2013
5.0/5.0
Kenny's Coach did a great job recently at our wedding, the trolley was a half hour early to pick up the groom and groomsmen then the bride was actually 15 mins early at the church. The driver that day, Bob, was a true gentleman who went above and beyond to make sure we had no hitches throughout the day. Everything went perfect.
Kenny's Coach did a great job recently at our wedding, the trolley was a half hour early to pick up the groom and Read more...
Kenny's Coach did a great job recently at our wedding, the trolley was a half hour early to pick up the groom and groomsmen then the bride was actually 15 mins early at the church. The driver that day, Bob, was a true gentleman who went above and beyond to make sure we had no hitches throughout the day. Everything went perfect. Read less
Services Used: Transportation
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Amanda
Wedding:
3/16/2013
3.0/5.0
My husband and I used Kenny's Coach for our wedding last month. It was an average experience over all. The trolley was great. It was large enough for my wedding party of 20, which is why I chose it. As far as I know, it arrived to pick up the groomsmen on time. I, however, was a 1/2 hour late to the church. I wish someone had contacted me to let me know what the delay was and when I was was going ot be picked up. We gave all addresses ahead of time and somehow still found ourselves giving directions on the way to the church, after missing the street, and on the way to the reception.
My husband and I used Kenny's Coach for our wedding last month. It was an average experience over all. The trolley was Read more...
My husband and I used Kenny's Coach for our wedding last month. It was an average experience over all. The trolley was great. It was large enough for my wedding party of 20, which is why I chose it. As far as I know, it arrived to pick up the groomsmen on time. I, however, was a 1/2 hour late to the church. I wish someone had contacted me to let me know what the delay was and when I was was going ot be picked up. We gave all addresses ahead of time and somehow still found ourselves giving directions on the way to the church, after missing the street, and on the way to the reception. Read less
Services Used: Transportation
Default vendor profile pic
Kristen
Wedding:
10/5/2012
5.0/5.0
Kenny's Coach was great! We rented a Trolley for our big day and it was perfect. Kenny's Coach was easy to work with from the beginning and they were very flexible and accomidating for our requests for that day. On our wedding day, they were ealry and ready to go! We were so happy with our driver and his level of service that day.
Kenny's Coach was great! We rented a Trolley for our big day and it was perfect. Kenny's Coach was easy to work with from Read more...
Kenny's Coach was great! We rented a Trolley for our big day and it was perfect. Kenny's Coach was easy to work with from the beginning and they were very flexible and accomidating for our requests for that day. On our wedding day, they were ealry and ready to go! We were so happy with our driver and his level of service that day. Read less
Services Used: Transportation
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Anonymous
Wedding:
6/30/2012
5.0/5.0
Kenny and Tony were soo friendly, the trolleys we clean, spacious and so pretty! It was fun to ride in style with everyone to the wedding!
Kenny and Tony were soo friendly, the trolleys we clean, spacious and so pretty! It was fun to ride in style with everyone Read more...
Kenny and Tony were soo friendly, the trolleys we clean, spacious and so pretty! It was fun to ride in style with everyone to the wedding! Read less
Services Used: Transportation

MAP

 
170 Water Street, Suite 12, Plymouth, MA 02360 See On Map
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