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Kesslers Diamonds

WI
CONTACT US
CONTACT US

LOCATION

*see website for multiple locations
WI 53022 US (map)

WEBSITE

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ABOUT US

Kesslers is the largest seller of diamonds and diamond engagement rings in Wisconsin. We carry the largest in-store collection of loose diamonds in the mid-west. Since diamonds are all... Read more
Kesslers is the largest seller of diamonds and diamond engagement rings in Wisconsin. We carry the largest in-store collection of loose diamonds in the mid-west. Since diamonds are all we do, we have options that you won’t even see in traditional jewelry stores. We’ll show you more options in colors and clarities, Yehuda clarity enhanced diamonds, Kesslers Newborn lab grown diamonds and in addition to all the traditional diamond shapes we have our own proprietary versions of the round, princess cut, and cushion that put the originals to shame. Our Kessler 81, an 81 facet round; our Kessler Princess Cut with extra faceting, and our Lightning Bolt Cushion all outperform even the best examples of their traditional counterparts. We do diamonds better because diamonds are all we do. Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands, Loose Diamonds

REVIEWS

4.6
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.6/5.0
4.6/5.0
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Anonymous
Wedding:
[Private]
0.5/5.0
What are you really buying when you purchase a ring at Kesslers? Are you buying the diamond, the name or the fabulous trade up warranty? I thought this place was great until my experience today at the Brookfield location. Some time ago an engagement ring was purchased for me, however, the wedding never happened. The mission today was to trade in the ring and use the value to upgrade a diamond pendant necklace. After all, what am I going to do with this ring now? The salesperson started with the fact that I was only going to get the value of the center stone because the rest of the ring was worthless. Beside the center stone, there is a small diamond on both sides and then a baguette diamond on both sides. And then maybe I could get $20 dollars for the scrap metal band. How do you think I was feeling at this point? So, according to the original receipt the ring cost $2499. With that said, if the rest of the ring was worthless, how much should the center stone be worth? For the 1/2 carat diamond, she was only going to give me $985. Is this for real I thought? The mark up on this ring was over 1500 dollars and she looked at me and said that is the best I can do. Are you kidding me? This has be a joke. She had no problem giving me the full value of the 1/2 carat diamond pendant that I was trading in, but for some reason could not be reasonable on the center diamond of this ring. The last thing I want is to keep this ring. I mean if she was smart she would have given me a fair price and then resold the ring as is, maybe for more money. But no, no consideration for what I had been through or for my feelings. She advised me to sell it on my own. For real? What good is the trade up warranty if I cannot get a fair value for my trade? For those looking for a ring, make sure you understand the value of your center diamond so that when it is time for an upgrade you are not cheated out of what you deserve. Will not recommend in the future.
What are you really buying when you purchase a ring at Kesslers? Are you buying the diamond, the name or the fabulous Read more...
What are you really buying when you purchase a ring at Kesslers? Are you buying the diamond, the name or the fabulous trade up warranty? I thought this place was great until my experience today at the Brookfield location. Some time ago an engagement ring was purchased for me, however, the wedding never happened. The mission today was to trade in the ring and use the value to upgrade a diamond pendant necklace. After all, what am I going to do with this ring now? The salesperson started with the fact that I was only going to get the value of the center stone because the rest of the ring was worthless. Beside the center stone, there is a small diamond on both sides and then a baguette diamond on both sides. And then maybe I could get $20 dollars for the scrap metal band. How do you think I was feeling at this point? So, according to the original receipt the ring cost $2499. With that said, if the rest of the ring was worthless, how much should the center stone be worth? For the 1/2 carat diamond, she was only going to give me $985. Is this for real I thought? The mark up on this ring was over 1500 dollars and she looked at me and said that is the best I can do. Are you kidding me? This has be a joke. She had no problem giving me the full value of the 1/2 carat diamond pendant that I was trading in, but for some reason could not be reasonable on the center diamond of this ring. The last thing I want is to keep this ring. I mean if she was smart she would have given me a fair price and then resold the ring as is, maybe for more money. But no, no consideration for what I had been through or for my feelings. She advised me to sell it on my own. For real? What good is the trade up warranty if I cannot get a fair value for my trade? For those looking for a ring, make sure you understand the value of your center diamond so that when it is time for an upgrade you are not cheated out of what you deserve. Will not recommend in the future. Read less
Services Used: Jewelry
Kesslers Diamonds responded with the following comments:

Hello,
My name is Jessica and I am the store manager in Brookfield. I am so sorry for your frustration yesterday. I completely understand how you feel. I was made aware of your situation, unfortunately, after you already left the store. I have done a little research and would like to discuss the value of your diamond with you. I tried calling the phone numbers listed but none were current. I do want to address why we do not purchase the whole ring back in hopes you may understand our position. We only purchase back the center diamond from our engagement rings, solitaire pendants and stud earrings because we are not in the business of selling selling used jewelry. We have agreements with our vendors to take those items back. The offer of scrap value for the remaining portion of your ring is the only option left to us. When you buy a car, the price you pay for the completed car is much different than if you tore it apart and sold the parts for scrap. The same is true for your ring. As a finished piece, it is certainly worth what you paid, but pulling it apart affects the overall value. The remaining diamonds are yours to keep. The metal we send to a refiner which does not carry a high value. We honor the price you paid for your diamond instead of following market fluctuations. If your diamond is worth less in today's market (a very rare occurrence but does happen) we would not offer you less than what you paid for it. I apologize and would like to make this right. Please call 262-782-6100.
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Crystal
Wedding:
8/19/2017
5.0/5.0
Kessler's has amazing customer service! They were so helpful and made sure we got exactly what we wanted. We both have small fingers so our rings had to be special ordered/custom made and our rings came in a month or so ahead of schedule.
Kessler's has amazing customer service! They were so helpful and made sure we got exactly what we wanted. We both have Read more...
Kessler's has amazing customer service! They were so helpful and made sure we got exactly what we wanted. We both have small fingers so our rings had to be special ordered/custom made and our rings came in a month or so ahead of schedule. Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
My fiance and I went to several stores in the Appleton area to look at engagement rings. Kesslers was amazing, from beginning to end. I ended up seeing a ring on their website that I liked, but it was at another store. They had it transferred to the right store the next day so that I could come in and see it in person. We worked with Judy and she was so awesome!
My fiance and I went to several stores in the Appleton area to look at engagement rings. Kesslers was amazing, from Read more...
My fiance and I went to several stores in the Appleton area to look at engagement rings. Kesslers was amazing, from beginning to end. I ended up seeing a ring on their website that I liked, but it was at another store. They had it transferred to the right store the next day so that I could come in and see it in person. We worked with Judy and she was so awesome! Read less
Services Used: Jewelry
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emma
Wedding:
5/20/2017
5.0/5.0
After looking at a couple of run-of-the-mill mall-type jewelry stores and being overwhelmingly uncomfortable, we felt right at home with Kessler's! No pressure, no ridiculous upcharges, just genuine people wants to help us find what we wanted. Looking forward to working with them for many years to come! :)
After looking at a couple of run-of-the-mill mall-type jewelry stores and being overwhelmingly uncomfortable, we felt Read more...
After looking at a couple of run-of-the-mill mall-type jewelry stores and being overwhelmingly uncomfortable, we felt right at home with Kessler's! No pressure, no ridiculous upcharges, just genuine people wants to help us find what we wanted. Looking forward to working with them for many years to come! :) Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
The staff at Kesslers is great! Every time I walk in they always ask of I'd like something to drink, which I can't say about a lot of places. They work with you to find exactly what you're looking for, and they offer 12 month interest free financing for an easier way to pay. I wouldn't go anywhere else for diamond jewelry.
The staff at Kesslers is great! Every time I walk in they always ask of I'd like something to drink, which I can't say Read more...
The staff at Kesslers is great! Every time I walk in they always ask of I'd like something to drink, which I can't say about a lot of places. They work with you to find exactly what you're looking for, and they offer 12 month interest free financing for an easier way to pay. I wouldn't go anywhere else for diamond jewelry. Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
[Private]
5.0/5.0
My fiance bought my engagement ring from here and we wouldn't have it any other way!! They are so passionate about what they do and wanted to know everything about how he planned to propose. The warranty for my engagement ring is great and will basically fix and help in any way they can. I went there shortly after to have my ring resized and they were so kind and genuinely interested in the engagement story. They were very prompt and returned it better than before! They even gave us a gift since we were recently engaged. They were a great group of people and we definitely will buy our wedding bands from them.
My fiance bought my engagement ring from here and we wouldn't have it any other way!! They are so passionate about what Read more...
My fiance bought my engagement ring from here and we wouldn't have it any other way!! They are so passionate about what they do and wanted to know everything about how he planned to propose. The warranty for my engagement ring is great and will basically fix and help in any way they can. I went there shortly after to have my ring resized and they were so kind and genuinely interested in the engagement story. They were very prompt and returned it better than before! They even gave us a gift since we were recently engaged. They were a great group of people and we definitely will buy our wedding bands from them. Read less
Services Used: Jewelry
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Andrea
Wedding:
10/22/2016
5.0/5.0
Just an awesome experience!

We initially had an appointment scheduled with another jeweler. Prior to the meeting, I had emailed many different designs to the jeweler. When we arrived for our appointment, they had nothing for us to look at. I was extremely upset. They almost ruined our day, but Kesslers came to the rescue.

The sales associate was amazing. I showed photos of what I wanted and she had at least 20 rings for us to look at. After trying on several stunning rings, I found the ring of my dreams. Such an amazing day thanks to Kesslers!
Just an awesome experience!

We initially had an appointment scheduled with another jeweler. Prior to the Read more...
Just an awesome experience!

We initially had an appointment scheduled with another jeweler. Prior to the meeting, I had emailed many different designs to the jeweler. When we arrived for our appointment, they had nothing for us to look at. I was extremely upset. They almost ruined our day, but Kesslers came to the rescue.

The sales associate was amazing. I showed photos of what I wanted and she had at least 20 rings for us to look at. After trying on several stunning rings, I found the ring of my dreams. Such an amazing day thanks to Kesslers! Read less
Services Used: Jewelry
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Brianna
Wedding:
9/30/2016
5.0/5.0
My fiance and I visited a couple of jewelry stores before we visited Kesslers and we've never looked back or regretted our decision. We have worked with Amber out of the Appleton, WI store and she's been phenomenal. The quality of service and the amount of time their associates provide their customers is above and beyond what we experienced elsewhere. I can't recommend Kesslers Diamonds enough!
My fiance and I visited a couple of jewelry stores before we visited Kesslers and we've never looked back or regretted our Read more...
My fiance and I visited a couple of jewelry stores before we visited Kesslers and we've never looked back or regretted our decision. We have worked with Amber out of the Appleton, WI store and she's been phenomenal. The quality of service and the amount of time their associates provide their customers is above and beyond what we experienced elsewhere. I can't recommend Kesslers Diamonds enough! Read less
Services Used: Jewelry
Kesslers Diamonds responded with the following comments:

We're so glad you were happy with your experience. Thank you for the kind words. Enjoy your engagement!
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Emily
Wedding:
9/30/2016
3.5/5.0
The jewelry is great, the staff isn't overly friendly or excited for customers it seems. The initial employee that helped my fiance pick out my engagement ring was not the nicest person during such an exciting time. But we did end up getting our wedding bands and engagement ring there.
The jewelry is great, the staff isn't overly friendly or excited for customers it seems. The initial employee that helped Read more...
The jewelry is great, the staff isn't overly friendly or excited for customers it seems. The initial employee that helped my fiance pick out my engagement ring was not the nicest person during such an exciting time. But we did end up getting our wedding bands and engagement ring there. Read less
Services Used: Jewelry
Kesslers Diamonds responded with the following comments:

We're sorry to hear that the staff didn’t seem excited for you. That’s so unlike our people. They love what they do and really get a kick out of making this occasion special for our clients. We’re very sorry that didn’t come across during your experience.
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Anonymous
Wedding:
[Private]
5.0/5.0
All the staff at Kesslers has been amazing to work with. From helping my fiancé design a custom ring to helping us pick out our wedding bands. We will continue to do business with Kesslers for years to come.
All the staff at Kesslers has been amazing to work with. From helping my fiancé design a custom ring to helping us pick Read more...
All the staff at Kesslers has been amazing to work with. From helping my fiancé design a custom ring to helping us pick out our wedding bands. We will continue to do business with Kesslers for years to come. Read less
Services Used: Jewelry

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*see website for multiple locations, WI 53022 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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