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Kesslers Diamonds

WI
CONTACT US
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LOCATION

*see website for multiple locations
WI US 53022 (map)

WEBSITE

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ABOUT US

Kesslers Diamonds is Wisconsin’s largest diamond and diamond engagement ring jeweler.
Kesslers Diamonds is Wisconsin’s largest diamond and diamond engagement ring jeweler. Read less
Jewelry

PHOTOS

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REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.5/5.0
4.5/5.0
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Anonymous
Wedding:
[Private]
0.5/5.0
What are you really buying when you purchase a ring at Kesslers? Are you buying the diamond, the name or the fabulous trade up warranty? I thought this place was great until my experience today at the Brookfield location. Some time ago an engagement ring was purchased for me, however, the wedding never happened. The mission today was to trade in the ring and use the value to upgrade a diamond pendant necklace. After all, what am I going to do with this ring now? The salesperson started with the fact that I was only going to get the value of the center stone because the rest of the ring was worthless. Beside the center stone, there is a small diamond on both sides and then a baguette diamond on both sides. And then maybe I could get $20 dollars for the scrap metal band. How do you think I was feeling at this point? So, according to the original receipt the ring cost $2499. With that said, if the rest of the ring was worthless, how much should the center stone be worth? For the 1/2 carat diamond, she was only going to give me $985. Is this for real I thought? The mark up on this ring was over 1500 dollars and she looked at me and said that is the best I can do. Are you kidding me? This has be a joke. She had no problem giving me the full value of the 1/2 carat diamond pendant that I was trading in, but for some reason could not be reasonable on the center diamond of this ring. The last thing I want is to keep this ring. I mean if she was smart she would have given me a fair price and then resold the ring as is, maybe for more money. But no, no consideration for what I had been through or for my feelings. She advised me to sell it on my own. For real? What good is the trade up warranty if I cannot get a fair value for my trade? For those looking for a ring, make sure you understand the value of your center diamond so that when it is time for an upgrade you are not cheated out of what you deserve. Will not recommend in the future.
What are you really buying when you purchase a ring at Kesslers? Are you buying the diamond, the name or the fabulous Read more...
What are you really buying when you purchase a ring at Kesslers? Are you buying the diamond, the name or the fabulous trade up warranty? I thought this place was great until my experience today at the Brookfield location. Some time ago an engagement ring was purchased for me, however, the wedding never happened. The mission today was to trade in the ring and use the value to upgrade a diamond pendant necklace. After all, what am I going to do with this ring now? The salesperson started with the fact that I was only going to get the value of the center stone because the rest of the ring was worthless. Beside the center stone, there is a small diamond on both sides and then a baguette diamond on both sides. And then maybe I could get $20 dollars for the scrap metal band. How do you think I was feeling at this point? So, according to the original receipt the ring cost $2499. With that said, if the rest of the ring was worthless, how much should the center stone be worth? For the 1/2 carat diamond, she was only going to give me $985. Is this for real I thought? The mark up on this ring was over 1500 dollars and she looked at me and said that is the best I can do. Are you kidding me? This has be a joke. She had no problem giving me the full value of the 1/2 carat diamond pendant that I was trading in, but for some reason could not be reasonable on the center diamond of this ring. The last thing I want is to keep this ring. I mean if she was smart she would have given me a fair price and then resold the ring as is, maybe for more money. But no, no consideration for what I had been through or for my feelings. She advised me to sell it on my own. For real? What good is the trade up warranty if I cannot get a fair value for my trade? For those looking for a ring, make sure you understand the value of your center diamond so that when it is time for an upgrade you are not cheated out of what you deserve. Will not recommend in the future. Read less
Services Used: Jewelry
Kesslers Diamonds responded with the following comments:

Hello,
My name is Jessica and I am the store manager in Brookfield. I am so sorry for your frustration yesterday. I completely understand how you feel. I was made aware of your situation, unfortunately, after you already left the store. I have done a little research and would like to discuss the value of your diamond with you. I tried calling the phone numbers listed but none were current. I do want to address why we do not purchase the whole ring back in hopes you may understand our position. We only purchase back the center diamond from our engagement rings, solitaire pendants and stud earrings because we are not in the business of selling selling used jewelry. We have agreements with our vendors to take those items back. The offer of scrap value for the remaining portion of your ring is the only option left to us. When you buy a car, the price you pay for the completed car is much different than if you tore it apart and sold the parts for scrap. The same is true for your ring. As a finished piece, it is certainly worth what you paid, but pulling it apart affects the overall value. The remaining diamonds are yours to keep. The metal we send to a refiner which does not carry a high value. We honor the price you paid for your diamond instead of following market fluctuations. If your diamond is worth less in today's market (a very rare occurrence but does happen) we would not offer you less than what you paid for it. I apologize and would like to make this right. Please call 262-782-6100.
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Private User
Wedding:
6/5/2015
5.0/5.0
I can't put into words how wonderful this establishment is. I have gotten all of my diamonds from Kessler's and I'll never go anywhere else. You can't beat that warranty!!
I can't put into words how wonderful this establishment is. I have gotten all of my diamonds from Kessler's and I'll never Read more...
I can't put into words how wonderful this establishment is. I have gotten all of my diamonds from Kessler's and I'll never go anywhere else. You can't beat that warranty!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
Amazing people, amazing jewelry... every time I walk into Kesslers I feel like I am family they are wonderful to work with and don't push us into something that we can't afford.
Amazing people, amazing jewelry... every time I walk into Kesslers I feel like I am family they are wonderful to work with Read more...
Amazing people, amazing jewelry... every time I walk into Kesslers I feel like I am family they are wonderful to work with and don't push us into something that we can't afford. Read less
Services Used: Jewelry
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Jamie R
Wedding:
11/8/2014
4.5/5.0
My fiance had a great experience working with Kesslers when he was picking out my ring. We had to have it resized and we got it back sooner than expected! I love being able to go in anytime and get my ring cleaned too!
My fiance had a great experience working with Kesslers when he was picking out my ring. We had to have it resized and we Read more...
My fiance had a great experience working with Kesslers when he was picking out my ring. We had to have it resized and we got it back sooner than expected! I love being able to go in anytime and get my ring cleaned too! Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
Love Kesslers. My engagment ring was bought there and they are awesome. They are not pushy at all and don't try to "up sell" you. They were given the budget and did not go over it. I love my ring and their service. Could not be any happier.
Love Kesslers. My engagment ring was bought there and they are awesome. They are not pushy at all and don't try to "up Read more...
Love Kesslers. My engagment ring was bought there and they are awesome. They are not pushy at all and don't try to "up sell" you. They were given the budget and did not go over it. I love my ring and their service. Could not be any happier. Read less
Services Used: Jewelry
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CandyApple
Wedding:
8/9/2014
5.0/5.0
I LOVE Kessler's Diamonds! My fiancé & I have always worked with Craig & he is always so pleasurable to work with. We have purchased my engagement ring, both wedding bands, & also 2 pairs of diamond stud earrings. Of course the 2nd set of earrings wasn't intentional, but because of their WONDERFUL trade in policy we were able to sell back the one of the diamond studs that was separated from the lost one, then we received exactly what we paid for it, in which we upgraded & used that amount towards the new set. Lastly their warranty is top of the line. IF the center stone is lost they will replace it, no questions asked, and no required inspections that most retailers use to void their warranty. They have amazing payback options with zero financing for 18 months! I will never shop for another diamond piece of jewelry outside of Kessler's! They cannot be topped, especially with their exquisite customer service to add to all of the previously mentioned top notch perks!
I LOVE Kessler's Diamonds! My fiancé & I have always worked with Craig & he is always so pleasurable to work with. We have Read more...
I LOVE Kessler's Diamonds! My fiancé & I have always worked with Craig & he is always so pleasurable to work with. We have purchased my engagement ring, both wedding bands, & also 2 pairs of diamond stud earrings. Of course the 2nd set of earrings wasn't intentional, but because of their WONDERFUL trade in policy we were able to sell back the one of the diamond studs that was separated from the lost one, then we received exactly what we paid for it, in which we upgraded & used that amount towards the new set. Lastly their warranty is top of the line. IF the center stone is lost they will replace it, no questions asked, and no required inspections that most retailers use to void their warranty. They have amazing payback options with zero financing for 18 months! I will never shop for another diamond piece of jewelry outside of Kessler's! They cannot be topped, especially with their exquisite customer service to add to all of the previously mentioned top notch perks! Read less
Services Used: Jewelry
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Anonymous
Wedding:
[Private]
5.0/5.0
LOVE MY RING! My fiancé went to pick it out by himself & he was never pressured into buying anything! We are purchasing our wedding bands there as well for the great service we received. I recently lost one of my diamonds & Kessler replaced it FOR FREE! No questions were asked! They knew my ring was purchased through their company & they even replaced my band as well! I can go in for a cleaning anytime I want all at no charge!
LOVE MY RING! My fiancé went to pick it out by himself & he was never pressured into buying anything! We are purchasing Read more...
LOVE MY RING! My fiancé went to pick it out by himself & he was never pressured into buying anything! We are purchasing our wedding bands there as well for the great service we received. I recently lost one of my diamonds & Kessler replaced it FOR FREE! No questions were asked! They knew my ring was purchased through their company & they even replaced my band as well! I can go in for a cleaning anytime I want all at no charge! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.9/5.0
Very good at trying to stay in our budget, beautiful jewelry, great customer service. Work really closely with you to get exactly what you want!
Very good at trying to stay in our budget, beautiful jewelry, great customer service. Work really closely with you to get Read more...
Very good at trying to stay in our budget, beautiful jewelry, great customer service. Work really closely with you to get exactly what you want! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.9/5.0
Great people, great service! Only problem is that my white gold engagement ring yellows, but they re-dip it free of charge. I do wash my hands at work a lot so that could be why.
Great people, great service! Only problem is that my white gold engagement ring yellows, but they re-dip it free of Read more...
Great people, great service! Only problem is that my white gold engagement ring yellows, but they re-dip it free of charge. I do wash my hands at work a lot so that could be why. Read less
Services Used: Jewelry
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T&J
Wedding:
6/14/2014
5.0/5.0
My Fiance purchased my engagement ring with Kesslers and proposed on Saturday afternoon. The ring was a bit snug, so we went to Kesslers the next day (Sunday) to have them measure and get re-sized. We were leaving for vacation that Tuesday and they said they would try to get it re-sized for me by the end of the day Monday. And they did! What amazing service they offer. Not only that, but I felt that I could trust them. All repairs or sizing is done local so they don't have to send anything out and risk it getting lost or anything. We were so happy with their service that we went back and bought our wedding bands from them.
My Fiance purchased my engagement ring with Kesslers and proposed on Saturday afternoon. The ring was a bit snug, so we Read more...
My Fiance purchased my engagement ring with Kesslers and proposed on Saturday afternoon. The ring was a bit snug, so we went to Kesslers the next day (Sunday) to have them measure and get re-sized. We were leaving for vacation that Tuesday and they said they would try to get it re-sized for me by the end of the day Monday. And they did! What amazing service they offer. Not only that, but I felt that I could trust them. All repairs or sizing is done local so they don't have to send anything out and risk it getting lost or anything. We were so happy with their service that we went back and bought our wedding bands from them. Read less
Services Used: Jewelry
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Private User
Wedding:
6/7/2014
5.0/5.0
My husband bought my ring set from Kesslers and then we bought his band from Kesslers. Always helpful and friendly. Great selection of diamonds....that's all they do!
My husband bought my ring set from Kesslers and then we bought his band from Kesslers. Always helpful and friendly. Great Read more...
My husband bought my ring set from Kesslers and then we bought his band from Kesslers. Always helpful and friendly. Great selection of diamonds....that's all they do! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Great service and excellent selection of rings.
Great service and excellent selection of rings.
Great service and excellent selection of rings. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I absolutely love Kesslers. His commercials are as irritating as every other jewelry store advertisement, but he means every word he says. Their selection is wonderful, their staff is a joy to work with (they are timely, well educated and non pushy), anyone is welcome (my fiance apparently went to buy my ring right after working out - sweat and all - and they were beyond kind and helpful), and the lifetime warranty is unbeatable!
I absolutely love Kesslers. His commercials are as irritating as every other jewelry store advertisement, but he means Read more...
I absolutely love Kesslers. His commercials are as irritating as every other jewelry store advertisement, but he means every word he says. Their selection is wonderful, their staff is a joy to work with (they are timely, well educated and non pushy), anyone is welcome (my fiance apparently went to buy my ring right after working out - sweat and all - and they were beyond kind and helpful), and the lifetime warranty is unbeatable! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Both my engagement and wedding ring was purchased from Kesslers. They were very helpful and professional. When we went in to purchase wedding bands they were very patient with me. I also lost one of my diamonds in my engagement ring needed resizing. They always clean your ring and it's back in a week tops. They have been so helpful and anytime you send in your ring it is free of charge.
Both my engagement and wedding ring was purchased from Kesslers. They were very helpful and professional. When we went in Read more...
Both my engagement and wedding ring was purchased from Kesslers. They were very helpful and professional. When we went in to purchase wedding bands they were very patient with me. I also lost one of my diamonds in my engagement ring needed resizing. They always clean your ring and it's back in a week tops. They have been so helpful and anytime you send in your ring it is free of charge. Read less
Services Used: Jewelry
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Jalesa
Wedding:
5/23/2014
5.0/5.0
We love Kesslers! My finance surprised me with a gorgeous ring from them! When he told me where he got it from he had nothing but amazing things to say about them! Amazing service, amazing ring, plus the amazing warranty!
When we went there for his ring the service is amazing! She was interested in us and asked if they could clean my ring! We are a younger couple however every time we went to Kesslers we were always treated with respect!

Plus we live about an hour away from Kesslers so that is saying something! They are AMAZING!
We love Kesslers! My finance surprised me with a gorgeous ring from them! When he told me where he got it from he had Read more...
We love Kesslers! My finance surprised me with a gorgeous ring from them! When he told me where he got it from he had nothing but amazing things to say about them! Amazing service, amazing ring, plus the amazing warranty!
When we went there for his ring the service is amazing! She was interested in us and asked if they could clean my ring! We are a younger couple however every time we went to Kesslers we were always treated with respect!

Plus we live about an hour away from Kesslers so that is saying something! They are AMAZING! Read less
Services Used: Jewelry
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Hilirie
Wedding:
5/19/2014
5.0/5.0
Loved our experience at Kesslers!! My husband designed my engagement ring at Kesslers and it is absolutely stunning so we of course bought our wedding bass from Kesslers and our experience was just outstanding. All of our future jewelry purchases will defiantly be at Kesslers.
Loved our experience at Kesslers!! My husband designed my engagement ring at Kesslers and it is absolutely stunning so we Read more...
Loved our experience at Kesslers!! My husband designed my engagement ring at Kesslers and it is absolutely stunning so we of course bought our wedding bass from Kesslers and our experience was just outstanding. All of our future jewelry purchases will defiantly be at Kesslers. Read less
Services Used: Jewelry
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Ashley
Wedding:
5/10/2014
5.0/5.0
Love that my ring is custom! I cant wait to get our other ringings!
Love that my ring is custom! I cant wait to get our other ringings!
Love that my ring is custom! I cant wait to get our other ringings! Read less
Services Used: Jewelry
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Private User
Wedding:
5/3/2014
5.0/5.0
Pam at Kesslers was AWESOME! Although she did not help my fiance pick out my engagement ring, she helped us pick out both of our wedding bands. She was very informative when it came to picking our my husband's band, and went above and beyond to help find the best band to compliment my engagement ring (which did not have a matching band). She found a set that was "splittable" and was able to get the band in plenty of time. She was very personable, and always willing to help. We will be returning there for all of our future jewelry needs!
Pam at Kesslers was AWESOME! Although she did not help my fiance pick out my engagement ring, she helped us pick out both Read more...
Pam at Kesslers was AWESOME! Although she did not help my fiance pick out my engagement ring, she helped us pick out both of our wedding bands. She was very informative when it came to picking our my husband's band, and went above and beyond to help find the best band to compliment my engagement ring (which did not have a matching band). She found a set that was "splittable" and was able to get the band in plenty of time. She was very personable, and always willing to help. We will be returning there for all of our future jewelry needs! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My fiance, well now husband, bought my engagement ring from here. He was so impressed, he insisted we go back for our bands. Their staff was so helpful in picking things out and having everything sized.
My fiance, well now husband, bought my engagement ring from here. He was so impressed, he insisted we go back for our Read more...
My fiance, well now husband, bought my engagement ring from here. He was so impressed, he insisted we go back for our bands. Their staff was so helpful in picking things out and having everything sized. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
From the moment my fiancé walked in to get my engagement ring until the moment we bought our wedding bands, we have received exceptional service! We looked around at a couple other jewelry places, and although they were nice, they did not treat us like Kesslers has :) They make the bride feel so special, always offer to clean and check the ring and will work with any budget. They did not try to make a large sale or sell us on something we couldn't afford. They worked with our budget and treated us so well! I am very very pleased with this jewelry store!
From the moment my fiancé walked in to get my engagement ring until the moment we bought our wedding bands, we have Read more...
From the moment my fiancé walked in to get my engagement ring until the moment we bought our wedding bands, we have received exceptional service! We looked around at a couple other jewelry places, and although they were nice, they did not treat us like Kesslers has :) They make the bride feel so special, always offer to clean and check the ring and will work with any budget. They did not try to make a large sale or sell us on something we couldn't afford. They worked with our budget and treated us so well! I am very very pleased with this jewelry store! Read less
Services Used: Jewelry
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Kate
Wedding:
11/2/2013
5.0/5.0
My finace got my engagement ring here and we also went back for our wedding bands. Kessler's staff is very professional but also friendly to work with. They had tons of options to look at and we found rings that we felt fit our personalities. They also have the best warranty of any of the other jewelry stores we looked at and don't require you come in every 6 months or every year to clean/inspect your ring. Highly recommend them!
My finace got my engagement ring here and we also went back for our wedding bands. Kessler's staff is very professional Read more...
My finace got my engagement ring here and we also went back for our wedding bands. Kessler's staff is very professional but also friendly to work with. They had tons of options to look at and we found rings that we felt fit our personalities. They also have the best warranty of any of the other jewelry stores we looked at and don't require you come in every 6 months or every year to clean/inspect your ring. Highly recommend them! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
4.8/5.0
I've never been big on jewelry and even told my fiance not to bother searching for anything elaborate or expensive since I didn't think I'd really care one way or the other. I completely changed my tune once I saw the engagement ring from Kesslers. It was SO perfect, elegant, simple and beautiful, and I knew that the staff had worked with my fiance to find exactly what he was looking for - a ring in the style of my grandmother's.

We also purchased my fiance's wedding band here, and had a top notch experience with that as well. Very reasonable price for a beautiful ring, which he is actually excited to wear after the big day!
I've never been big on jewelry and even told my fiance not to bother searching for anything elaborate or expensive since I Read more...
I've never been big on jewelry and even told my fiance not to bother searching for anything elaborate or expensive since I didn't think I'd really care one way or the other. I completely changed my tune once I saw the engagement ring from Kesslers. It was SO perfect, elegant, simple and beautiful, and I knew that the staff had worked with my fiance to find exactly what he was looking for - a ring in the style of my grandmother's.

We also purchased my fiance's wedding band here, and had a top notch experience with that as well. Very reasonable price for a beautiful ring, which he is actually excited to wear after the big day! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
I can not say enough good things about Kessler's. Beautiful rings and wonderful customer service! They are always so friendly and professional each time we visited. I love that I can go in anytime to have my ring cleaned for free!
I can not say enough good things about Kessler's. Beautiful rings and wonderful customer service! They are always so Read more...
I can not say enough good things about Kessler's. Beautiful rings and wonderful customer service! They are always so friendly and professional each time we visited. I love that I can go in anytime to have my ring cleaned for free! Read less
Services Used: Jewelry
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Amanda
Wedding:
9/28/2013
5.0/5.0
I love my rings that came from Kesslers. The diamonds in my ring sparkle in any light and it is a beautiful diamond! At Kesslers they take care of you and their rings. When I got mind rings solderd together it only took a week! Which was amazing! They have an in house shop and dont have to send any rings out.
I love my rings that came from Kesslers. The diamonds in my ring sparkle in any light and it is a beautiful diamond! At Read more...
I love my rings that came from Kesslers. The diamonds in my ring sparkle in any light and it is a beautiful diamond! At Kesslers they take care of you and their rings. When I got mind rings solderd together it only took a week! Which was amazing! They have an in house shop and dont have to send any rings out. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
3.3/5.0
My fiance picked out my ring all by himself, and it is gorgeous. It was way too expensive for what he got.
My fiance picked out my ring all by himself, and it is gorgeous. It was way too expensive for what he got.
My fiance picked out my ring all by himself, and it is gorgeous. It was way too expensive for what he got. Read less
Services Used: Jewelry
Kesslers Diamonds responded with the following comments:

Congratulations on your engagement! I’m sorry that you were not happy about your entire experience with Kesslers. I’m certain if you shopped our competitors as we do for comparable merchandise, I’m confident that you would know that our prices for the quality we carry are very competitive. Thank you for your feedback.
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Molly
Wedding:
9/14/2013
5.0/5.0
Kesslers is the place to get engagement and wedding rings. My fiance picked my engagement ring out on his own and it is perfect! The Kesslers team was very helpful he said and very nice to work with. We then went back together to pick out my wedding band and ended up also finding him one there too.

Kesslers also offers free cleanings for life which is awesome!! Especially to get it cleaned right before the wedding for pictures and anytime I drive by the store I stop in because it only takes a minute. They also have great warranties that can't be beat which add to the value of getting a ring there!

Everytime I walk in the door there I feel very welcomed but never pressured! I love Kesslers and can't wait to go back to pick out an anniversary ring in the future :)
Kesslers is the place to get engagement and wedding rings. My fiance picked my engagement ring out on his own and it is Read more...
Kesslers is the place to get engagement and wedding rings. My fiance picked my engagement ring out on his own and it is perfect! The Kesslers team was very helpful he said and very nice to work with. We then went back together to pick out my wedding band and ended up also finding him one there too.

Kesslers also offers free cleanings for life which is awesome!! Especially to get it cleaned right before the wedding for pictures and anytime I drive by the store I stop in because it only takes a minute. They also have great warranties that can't be beat which add to the value of getting a ring there!

Everytime I walk in the door there I feel very welcomed but never pressured! I love Kesslers and can't wait to go back to pick out an anniversary ring in the future :) Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love everything about this jewelry store. Everyone is super friendly and not pushy at all. Every time I walk in, my ring is cleaned. We will only recommend them.
Love everything about this jewelry store. Everyone is super friendly and not pushy at all. Every time I walk in, my ring Read more...
Love everything about this jewelry store. Everyone is super friendly and not pushy at all. Every time I walk in, my ring is cleaned. We will only recommend them. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
My husband and I went to Kesslers to look at wedding bands. They were amazing. They were so helpful, and friendly. Never felt pressured about anything. They have so many little personal touches that are nice also, like offering you a beverage when you first get there, and sending us a hand written wedding card.
The staff is very knowledgeable and I completely trust them and don't feel like I'm just being played or lied to or scammed. There are so many things that are included in your purchase at Kesslers that other jewelers make you pay for in addition to your diamond (i.e. jewelery care).

I personally went to the one in Greenfield and had a beyond amazing experience. I would highly recommend anyone to go to Kesslers for any of their jewelry needs.
My husband and I went to Kesslers to look at wedding bands. They were amazing. They were so helpful, and friendly. Never Read more...
My husband and I went to Kesslers to look at wedding bands. They were amazing. They were so helpful, and friendly. Never felt pressured about anything. They have so many little personal touches that are nice also, like offering you a beverage when you first get there, and sending us a hand written wedding card.
The staff is very knowledgeable and I completely trust them and don't feel like I'm just being played or lied to or scammed. There are so many things that are included in your purchase at Kesslers that other jewelers make you pay for in addition to your diamond (i.e. jewelery care).

I personally went to the one in Greenfield and had a beyond amazing experience. I would highly recommend anyone to go to Kesslers for any of their jewelry needs. Read less
Services Used: Jewelry
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Nicole
Wedding:
8/24/2013
5.0/5.0
My fiance worked with Doris on my engagement ring and we then worked with her again for his wedding band. She was great - so easy to work with and friendly and truly helped find what we wanted! The service was great and everytime I go in to have my ring cleaned, the staff are so nice. Compared to some people's rings, mine seems to stay polished and much more shiny and sparkly than theirs and always looks brand new. Love Kesslers and wouldn't go anywhere else!
My fiance worked with Doris on my engagement ring and we then worked with her again for his wedding band. She was great - Read more...
My fiance worked with Doris on my engagement ring and we then worked with her again for his wedding band. She was great - so easy to work with and friendly and truly helped find what we wanted! The service was great and everytime I go in to have my ring cleaned, the staff are so nice. Compared to some people's rings, mine seems to stay polished and much more shiny and sparkly than theirs and always looks brand new. Love Kesslers and wouldn't go anywhere else! Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Kesslers is the only jeweler I will ever go to! They have an amazing lifetime warranty which will cover any damage including loosing diamonds! My rings sparkle and are such high quality. My husbands ring is also high quality and is also covered under a lifetime warranty. Every time we have gone into Kesslers in Appleton, the staff has been incredibly friendly and accommodating.
Kesslers is the only jeweler I will ever go to! They have an amazing lifetime warranty which will cover any damage Read more...
Kesslers is the only jeweler I will ever go to! They have an amazing lifetime warranty which will cover any damage including loosing diamonds! My rings sparkle and are such high quality. My husbands ring is also high quality and is also covered under a lifetime warranty. Every time we have gone into Kesslers in Appleton, the staff has been incredibly friendly and accommodating. Read less
Services Used: Jewelry
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love where my husband got my rings they were very helpful and gave us ring pops everytime we went in there also not to expensive!
Love where my husband got my rings they were very helpful and gave us ring pops everytime we went in there also not to Read more...
Love where my husband got my rings they were very helpful and gave us ring pops everytime we went in there also not to expensive! Read less
Services Used: Jewelry
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Anonymous
Wedding:
8/10/2013
4.4/5.0
The quality of the ring I got was great! It is a 3 stone princess cut engagement ring. The only problem I've had with it is both side stones were loose and about to fall out after only a year of wearing it.

I also had to have it resized it after my fiancé gave it to me. It is something only I can see and know it's there, but the way it was put back together was very sloppy.

The thing I am happiest about most, despite the two bad situations, anything purchased there will be fixed with no questions asked and at no cost. The staff was also very helpful in each situation.
The quality of the ring I got was great! It is a 3 stone princess cut engagement ring. The only problem I've had with it Read more...
The quality of the ring I got was great! It is a 3 stone princess cut engagement ring. The only problem I've had with it is both side stones were loose and about to fall out after only a year of wearing it.

I also had to have it resized it after my fiancé gave it to me. It is something only I can see and know it's there, but the way it was put back together was very sloppy.

The thing I am happiest about most, despite the two bad situations, anything purchased there will be fixed with no questions asked and at no cost. The staff was also very helpful in each situation. Read less
Services Used: Jewelry
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Bethany
Wedding:
8/9/2013
4.8/5.0
Great jeweler! They created a custom wedding band for me to match an engagement ring we had purchased elsewhere. It turned out beautiful! Plus, now that the two rings are attached, they'll do the rhodium plating for both rings for free! My husband also bought his wedding band at Kesslers, and we love it. Their warranties are excellent, and we were very happy with their service!
Great jeweler! They created a custom wedding band for me to match an engagement ring we had purchased elsewhere. It turned Read more...
Great jeweler! They created a custom wedding band for me to match an engagement ring we had purchased elsewhere. It turned out beautiful! Plus, now that the two rings are attached, they'll do the rhodium plating for both rings for free! My husband also bought his wedding band at Kesslers, and we love it. Their warranties are excellent, and we were very happy with their service! Read less
Services Used: Jewelry
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Sarah
Wedding:
8/3/2013
5.0/5.0
Kessler's Diamonds had been a frequent spot for me to visit before getting engaged. I shopped with my mom and some girl friends hoping to find the perfect ring. The employees were so helpful and kind and not pushy at all. They really listened to our needs. I got my wedding band and engagement ring at the Brookfield location. I WILL be going back there for future jewelry needs!
Kessler's Diamonds had been a frequent spot for me to visit before getting engaged. I shopped with my mom and some girl Read more...
Kessler's Diamonds had been a frequent spot for me to visit before getting engaged. I shopped with my mom and some girl friends hoping to find the perfect ring. The employees were so helpful and kind and not pushy at all. They really listened to our needs. I got my wedding band and engagement ring at the Brookfield location. I WILL be going back there for future jewelry needs! Read less
Services Used: Jewelry
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Samantha
Wedding:
7/6/2013
5.0/5.0
Teri Hayes from Kesslers in Greenfield has such an amazing talent. She was our jeweler from the start with looking at engagement rings, and then purchasing them, to customizing the engagement ring for a wedding band, buying men's rings, etc.

She is patient, kind, caring, she listens to everything you have to say, and she follows through. I recommend her services to anyone - she does such a phenomonal job. :)

Samantha
Aaron
Wedding Date: July 6, 2013
Teri Hayes from Kesslers in Greenfield has such an amazing talent. She was our jeweler from the start with looking at Read more...
Teri Hayes from Kesslers in Greenfield has such an amazing talent. She was our jeweler from the start with looking at engagement rings, and then purchasing them, to customizing the engagement ring for a wedding band, buying men's rings, etc.

She is patient, kind, caring, she listens to everything you have to say, and she follows through. I recommend her services to anyone - she does such a phenomonal job. :)

Samantha
Aaron
Wedding Date: July 6, 2013 Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.6/5.0
My engagement ring and both our wedding bands were purchased through Kesslers. They have been very helpful with everything, and we both love our rings. Rhodium plating, engraving, soldering of engagement ring/wedding band, and jewelry cleaning are included for life on their jewelry.

The only disappointment we've had is in the engraving of our wedding bands. The engraving on my husband's ring is in big, ugly block italicized letters and does look a bit "cheap". The engraving on my band is barely legible. We were not given any choice of font for engraving and not given a preview of what it would look like. Had we known, we more than likely would have paid to have the engraving done elsewhere.

Other than that...we would recommend them!
My engagement ring and both our wedding bands were purchased through Kesslers. They have been very helpful with Read more...
My engagement ring and both our wedding bands were purchased through Kesslers. They have been very helpful with everything, and we both love our rings. Rhodium plating, engraving, soldering of engagement ring/wedding band, and jewelry cleaning are included for life on their jewelry.

The only disappointment we've had is in the engraving of our wedding bands. The engraving on my husband's ring is in big, ugly block italicized letters and does look a bit "cheap". The engraving on my band is barely legible. We were not given any choice of font for engraving and not given a preview of what it would look like. Had we known, we more than likely would have paid to have the engraving done elsewhere.

Other than that...we would recommend them! Read less
Services Used: Jewelry
Kesslers Diamonds responded with the following comments:

We’re happy that you enjoyed most of your experience at Kesslers but we don’t want any part of your experience to be disappointing. We’re so sorry that you were not happy with the quality of the engraving. Sometimes we are limited with the font due to the band width. If you would come back to see us we would love the opportunity to talk with you and look at your rings to see what options there are. If you would like for me to help facilitate a meeting with one of our Team Leaders, I would be happy to do that. We hope to see you soon.
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ClaraP
Wedding:
6/22/2013
5.0/5.0
My husband and I both bought our wedding bands at Kessler's after we found the perfect setting for the heirloom diamond for my engagement ring. We worked with Nicole J., and she did a great job of listening to what we were looking for, and finding the match without trying to up-sell.

We especially love the free rhodium plating, free sizing, and free engraving - we've taken advantage of all three now!
My husband and I both bought our wedding bands at Kessler's after we found the perfect setting for the heirloom diamond Read more...
My husband and I both bought our wedding bands at Kessler's after we found the perfect setting for the heirloom diamond for my engagement ring. We worked with Nicole J., and she did a great job of listening to what we were looking for, and finding the match without trying to up-sell.

We especially love the free rhodium plating, free sizing, and free engraving - we've taken advantage of all three now! Read less
Services Used: Jewelry
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Trista
Wedding:
3/22/2013
4.5/5.0
Kessler's was wonderful when we were looking for our rings. I had found mine before he was even looking and I worked with Arnie, he is wonderful and did such a great job at finding what I was looking for. We had a budget and we stayed way under our budget that we had set. We both love our rings and whenever we have any questions or need anything, the staff is always more than welcome to help out.
Kessler's was wonderful when we were looking for our rings. I had found mine before he was even looking and I worked with Read more...
Kessler's was wonderful when we were looking for our rings. I had found mine before he was even looking and I worked with Arnie, he is wonderful and did such a great job at finding what I was looking for. We had a budget and we stayed way under our budget that we had set. We both love our rings and whenever we have any questions or need anything, the staff is always more than welcome to help out. Read less
Services Used: Jewelry
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Christina
Wedding:
12/27/2012
5.0/5.0
Kessler's was very helpful and even had notes on which wedding band my husband was looking at when he picked out the engagement ring (two years ago) on file. They found one left available at another location and were willing to order it for us. We decided on a different wedding band, but were very grateful for their effort to please us. Both of our rings are beautiful and their guarantee can't be beat. The day before my wedding they gladly cleaned my engagement ring and my grandmother's wedding ring (not purchased at Kessler's). All around they were very friendly.
Kessler's was very helpful and even had notes on which wedding band my husband was looking at when he picked out the Read more...
Kessler's was very helpful and even had notes on which wedding band my husband was looking at when he picked out the engagement ring (two years ago) on file. They found one left available at another location and were willing to order it for us. We decided on a different wedding band, but were very grateful for their effort to please us. Both of our rings are beautiful and their guarantee can't be beat. The day before my wedding they gladly cleaned my engagement ring and my grandmother's wedding ring (not purchased at Kessler's). All around they were very friendly. Read less
Services Used: Jewelry
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Tom
Wedding:
12/27/2012
5.0/5.0
I bought my wedding band here and their advice and knowledge was very useful. I never felt pressured and the saleswoman was very patient with me, unlike many other places I shopped at. They even suggested and helped me save on the sales tax since I was visiting from out of state. The prices were very competitive, and the jewelry was excellent quality.
I bought my wedding band here and their advice and knowledge was very useful. I never felt pressured and the saleswoman Read more...
I bought my wedding band here and their advice and knowledge was very useful. I never felt pressured and the saleswoman was very patient with me, unlike many other places I shopped at. They even suggested and helped me save on the sales tax since I was visiting from out of state. The prices were very competitive, and the jewelry was excellent quality. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Were extremely easy to work with and made the process easy and stress free. They have so many different selections to chose from. Always super friendly and helpful. Highly recommended!!!
Were extremely easy to work with and made the process easy and stress free. They have so many different selections to Read more...
Were extremely easy to work with and made the process easy and stress free. They have so many different selections to chose from. Always super friendly and helpful. Highly recommended!!! Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I would highly recommend getting your rings from Kessler's! We started looking at engagement rings at places in the mall and the staff at these mall plalces weren't too friendly. We looked at Kessler's and were overwhelmed by the friendliness of the staff and the service they provided to us. My husband bought my engagement ring (which came with the wedding band) at Kessler's and I only went to Kessler's to get his ring. Everytime we have gone there, the service has been excellent and their warranty is unbeatable!
I would highly recommend getting your rings from Kessler's! We started looking at engagement rings at places in the mall Read more...
I would highly recommend getting your rings from Kessler's! We started looking at engagement rings at places in the mall and the staff at these mall plalces weren't too friendly. We looked at Kessler's and were overwhelmed by the friendliness of the staff and the service they provided to us. My husband bought my engagement ring (which came with the wedding band) at Kessler's and I only went to Kessler's to get his ring. Everytime we have gone there, the service has been excellent and their warranty is unbeatable! Read less
Services Used: Jewelry
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Sarah
Wedding:
9/22/2012
5.0/5.0
Fabulous to work with. We purchased my engagement ring & wedding band and my husband's wedding band from Kesslers. The coverage they provide on their jewelry cannot be beat; I lost a diamond in my engagement ring band just weeks before the wedding. They replaced it and checked the ring when I sent it in to be re-plated. We have been so happy with this location as well as the Madison location.
Fabulous to work with. We purchased my engagement ring & wedding band and my husband's wedding band from Kesslers. The Read more...
Fabulous to work with. We purchased my engagement ring & wedding band and my husband's wedding band from Kesslers. The coverage they provide on their jewelry cannot be beat; I lost a diamond in my engagement ring band just weeks before the wedding. They replaced it and checked the ring when I sent it in to be re-plated. We have been so happy with this location as well as the Madison location. Read less
Services Used: Jewelry
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Brant
Wedding:
9/22/2012
4.2/5.0
We got both of our rings here. It's more expensive, usually, but the lifetime warranty is pretty nice. So far we're happy.
We got both of our rings here. It's more expensive, usually, but the lifetime warranty is pretty nice. So far we're happy. Read more...
We got both of our rings here. It's more expensive, usually, but the lifetime warranty is pretty nice. So far we're happy. Read less
Services Used: Jewelry
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Rebecca
Wedding:
9/22/2012
5.0/5.0
This place was extremely helpful when my husband and I went in for his ring and when he went alone for my engagement ring! We both went in there not really knowing what we want or what to look for. The associate helped find us exactly what we liked and wanted. We both love our rings! Also, the service team was great when I needed to re-size my ring and get it cleaned. Overall thank you for helping on our day Kessler's!
This place was extremely helpful when my husband and I went in for his ring and when he went alone for my engagement ring! Read more...
This place was extremely helpful when my husband and I went in for his ring and when he went alone for my engagement ring! We both went in there not really knowing what we want or what to look for. The associate helped find us exactly what we liked and wanted. We both love our rings! Also, the service team was great when I needed to re-size my ring and get it cleaned. Overall thank you for helping on our day Kessler's! Read less
Services Used: Jewelry
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Margo
Wedding:
9/22/2012
5.0/5.0
There staff, prices and products are amazing. I won't get another piece of jewelery unless it's from Kessler's.
There staff, prices and products are amazing. I won't get another piece of jewelery unless it's from Kessler's.
There staff, prices and products are amazing. I won't get another piece of jewelery unless it's from Kessler's. Read less
Services Used: Jewelry
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Sarah
Wedding:
9/15/2012
5.0/5.0
I would highly recommend going through Kessler's for wedding bands/engagement rings. They are very friendly without hovering over you or pressuring you, they have a great selection, and basically everything is covered under your warranty. I have heard of friends having so many problems with their rings from big companies, which is why I wanted to go to Kessler's, and it was absolutely the best choice.
I would highly recommend going through Kessler's for wedding bands/engagement rings. They are very friendly without Read more...
I would highly recommend going through Kessler's for wedding bands/engagement rings. They are very friendly without hovering over you or pressuring you, they have a great selection, and basically everything is covered under your warranty. I have heard of friends having so many problems with their rings from big companies, which is why I wanted to go to Kessler's, and it was absolutely the best choice. Read less
Services Used: Jewelry
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Anonymous
Wedding:
1+ year ago
4.0/5.0
Both of our rings were ordered in advance but were way too big and they looked terrible for our wedding pictures. The staff was friendly and prices were competitive but such a small mistake really left a bitter taste.
Both of our rings were ordered in advance but were way too big and they looked terrible for our wedding pictures. The Read more...
Both of our rings were ordered in advance but were way too big and they looked terrible for our wedding pictures. The staff was friendly and prices were competitive but such a small mistake really left a bitter taste. Read less
Services Used: Jewelry
Bg6
Anonymous
Wedding:
1+ year ago
5.0/5.0
Kesslers assisted my husband in finding the perfect engagement ring. When the prongs were crooked during an accident, they repaired the ring free of charge - no questions asked.
Kesslers assisted my husband in finding the perfect engagement ring. When the prongs were crooked during an accident, they Read more...
Kesslers assisted my husband in finding the perfect engagement ring. When the prongs were crooked during an accident, they repaired the ring free of charge - no questions asked. Read less
Services Used: Jewelry
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Anonymous
Wedding:
7/14/2012
5.0/5.0
My husband bought my engagement ring from Kessler's and we went there to get our bands. Every time we have gone in there, we have had incredible service. The selection is great and our experience was perfect.
My husband bought my engagement ring from Kessler's and we went there to get our bands. Every time we have gone in there, Read more...
My husband bought my engagement ring from Kessler's and we went there to get our bands. Every time we have gone in there, we have had incredible service. The selection is great and our experience was perfect. Read less
Services Used: Jewelry
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Angela
Wedding:
7/14/2012
5.0/5.0
Helped me pick out the ring of my dreams!!! they have been so helpful from finding me a matching wedding band to re-sizing & cleaning my ring. Everyone is so pleasant and theres no reason to worry when your ring is in their hands.
Helped me pick out the ring of my dreams!!! they have been so helpful from finding me a matching wedding band to re-sizing Read more...
Helped me pick out the ring of my dreams!!! they have been so helpful from finding me a matching wedding band to re-sizing & cleaning my ring. Everyone is so pleasant and theres no reason to worry when your ring is in their hands. Read less
Services Used: Jewelry
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Elizabeth
Wedding:
7/7/2012
5.0/5.0
My engagement ring and our wedding rings are from Kessler's in Madison and we had amazing service. Kathy worked with us from the beginning when we were picking engagement settings and then she was very patient with my attention to detail as we worked to pick a matching wedding band. Each time we came in, she remembered who we were and asked about wedding plans. They've also been great about servicing my rings - they are always done early!
My engagement ring and our wedding rings are from Kessler's in Madison and we had amazing service. Kathy worked with us Read more...
My engagement ring and our wedding rings are from Kessler's in Madison and we had amazing service. Kathy worked with us from the beginning when we were picking engagement settings and then she was very patient with my attention to detail as we worked to pick a matching wedding band. Each time we came in, she remembered who we were and asked about wedding plans. They've also been great about servicing my rings - they are always done early! Read less
Services Used: Jewelry
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Patricia
Wedding:
6/23/2012
5.0/5.0
We were looking for something unique in an engagement and wedding band and found it at Kesslers. We had great service from everyone in the store. We purchased both of our rings there and have received many compliments on them.
We were looking for something unique in an engagement and wedding band and found it at Kesslers. We had great service from Read more...
We were looking for something unique in an engagement and wedding band and found it at Kesslers. We had great service from everyone in the store. We purchased both of our rings there and have received many compliments on them. Read less
Services Used: Jewelry
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Patti
Wedding:
6/23/2012
5.0/5.0
You can't beat Kesslers for quality and clarity. And their warranty is the best in the business. No questions asked. Like they say in their commercials, if you bought it at Kesslers, it's covered. No loopholes, no mandatory inspections, no problem. And their prices are competitive with other jewelers. We would not shop anywhere else!
You can't beat Kesslers for quality and clarity. And their warranty is the best in the business. No questions asked. Like Read more...
You can't beat Kesslers for quality and clarity. And their warranty is the best in the business. No questions asked. Like they say in their commercials, if you bought it at Kesslers, it's covered. No loopholes, no mandatory inspections, no problem. And their prices are competitive with other jewelers. We would not shop anywhere else! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We are out of the area but working with Kessler's has always been great! We are so happy we chose them to invest in because we really want to do business with them for the life of our rings!
We are out of the area but working with Kessler's has always been great! We are so happy we chose them to invest in Read more...
We are out of the area but working with Kessler's has always been great! We are so happy we chose them to invest in because we really want to do business with them for the life of our rings! Read less
Services Used: Jewelry
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kld33
Wedding:
6/16/2012
0.6/5.0
My boyfriend took my engagement ring here to be sized. He bought it from a jeweler in New York and had it appraised at around $10k by a very well known gemologist. After having the ring a couple days Kesslers had a women call us and leave on the voicemail how much it would cost to size it and that the diamond WAS NOT REAL. Not only did we panic but tried calling back and they closed right after she left the message. We left a message and she called us back in the morning claiming they tested it and there was no way it was a diamond and they were sure. After about 3-4 hours of us feeling sick to our stomachs after the money he spent and calling the gemologist and jeweler we purchased it from and giving him an earful Kesslers called us to say they were wrong and were sorry. Barly apologized for all they had put us thru and panic they caused. Imagine how we felt after we called this poor guy who was right and telling him he was wrong because Kesslers claimed they were sure when obviously they were wrong. Just because we didn't get the ring from them and it isen't the average cut of diamond. You would think before they left news like that on a voicemail they would know what they are talking about. Supposably their gemologist are so great but don't know what a rose cut diamond is and assume because the faucets are on the top instead of the bottom it's fake. The ring was sized beautifully but i expected more apologies and sincerity. I also expected because they are so well known they would know what they are talking about before putting a couple thru that. Very disappointed when their sales women at the Greenfield store knew more that the goldsmiths and gemologist at the Germantown store.
My boyfriend took my engagement ring here to be sized. He bought it from a jeweler in New York and had it appraised at Read more...
My boyfriend took my engagement ring here to be sized. He bought it from a jeweler in New York and had it appraised at around $10k by a very well known gemologist. After having the ring a couple days Kesslers had a women call us and leave on the voicemail how much it would cost to size it and that the diamond WAS NOT REAL. Not only did we panic but tried calling back and they closed right after she left the message. We left a message and she called us back in the morning claiming they tested it and there was no way it was a diamond and they were sure. After about 3-4 hours of us feeling sick to our stomachs after the money he spent and calling the gemologist and jeweler we purchased it from and giving him an earful Kesslers called us to say they were wrong and were sorry. Barly apologized for all they had put us thru and panic they caused. Imagine how we felt after we called this poor guy who was right and telling him he was wrong because Kesslers claimed they were sure when obviously they were wrong. Just because we didn't get the ring from them and it isen't the average cut of diamond. You would think before they left news like that on a voicemail they would know what they are talking about. Supposably their gemologist are so great but don't know what a rose cut diamond is and assume because the faucets are on the top instead of the bottom it's fake. The ring was sized beautifully but i expected more apologies and sincerity. I also expected because they are so well known they would know what they are talking about before putting a couple thru that. Very disappointed when their sales women at the Greenfield store knew more that the goldsmiths and gemologist at the Germantown store. Read less
Services Used: Jewelry
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Sarah
Wedding:
6/9/2012
5.0/5.0
I'm so glad my husband got my engagement ring at Kesslers! Their guarantee is unbeatable. When he went there he said they treated him very nicely and educated him on what to look for in a ring, and guided him to making a very good choice. When we went to pick out our wedding bands they were wonderful and open to what we wanted, we never felt pressured to get something we couldn't afford or didn't want. My engagement ring did not come with a wedding band, so it took me a while to pick one out, but they were very patient the whole time and helped me find one that looked great!
I'm so glad my husband got my engagement ring at Kesslers! Their guarantee is unbeatable. When he went there he said they Read more...
I'm so glad my husband got my engagement ring at Kesslers! Their guarantee is unbeatable. When he went there he said they treated him very nicely and educated him on what to look for in a ring, and guided him to making a very good choice. When we went to pick out our wedding bands they were wonderful and open to what we wanted, we never felt pressured to get something we couldn't afford or didn't want. My engagement ring did not come with a wedding band, so it took me a while to pick one out, but they were very patient the whole time and helped me find one that looked great! Read less
Services Used: Jewelry
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blodge19
Wedding:
6/1/2012
5.0/5.0
Kesslers Diamonds of Brookfield has been absolutely wonderful. They have been able to answer all of our questions prior to the engagement, leading up to the wedding including when or if to get rings sauldered together and when to get them re-dipped for pictures. Prices are affordable and they have a great selection of settings to choose from.
Kesslers Diamonds of Brookfield has been absolutely wonderful. They have been able to answer all of our questions prior to Read more...
Kesslers Diamonds of Brookfield has been absolutely wonderful. They have been able to answer all of our questions prior to the engagement, leading up to the wedding including when or if to get rings sauldered together and when to get them re-dipped for pictures. Prices are affordable and they have a great selection of settings to choose from. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
4.2/5.0
Kessler's was great to work with and always ready to help!
Kessler's was great to work with and always ready to help!
Kessler's was great to work with and always ready to help! Read less
Services Used: Jewelry
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nicole
Wedding:
5/12/2012
5.0/5.0
Great staff, very helpful and beautiful rings
Great staff, very helpful and beautiful rings
Great staff, very helpful and beautiful rings Read less
Services Used: Jewelry
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rel1028
Wedding:
5/5/2012
5.0/5.0
Terry and Kessler's did a great job meeting with me and helping me pick the perfect band and diamond for my engagement ring and then to later meet with me again to help choose a wedding band was really personable and made the experience a great one.
Terry and Kessler's did a great job meeting with me and helping me pick the perfect band and diamond for my engagement Read more...
Terry and Kessler's did a great job meeting with me and helping me pick the perfect band and diamond for my engagement ring and then to later meet with me again to help choose a wedding band was really personable and made the experience a great one. Read less
Services Used: Jewelry
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Laura
Wedding:
3/24/2012
5.0/5.0
Very helpful in working with us on some unusual requests... and then there's their guarantee- unbeatable!
Very helpful in working with us on some unusual requests... and then there's their guarantee- unbeatable!
Very helpful in working with us on some unusual requests... and then there's their guarantee- unbeatable! Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
0.3/5.0
Will never recommend this company to anyone again. Bought our wedding bands and engagement ring here. They didn't call when the rings came in, we had to go there and they were sitting waiting. More importantly, we were charged hundreds of dollars in interest because Kesslers gave us wrong info and credit card terms. The staff at the store admitted to it but we had to go to the vice president who claimed they would never make a mistake and refused to do anything about it. Extremely rude customer service and very unhelpful for something that was their fault.
Will never recommend this company to anyone again. Bought our wedding bands and engagement ring here. They didn't call Read more...
Will never recommend this company to anyone again. Bought our wedding bands and engagement ring here. They didn't call when the rings came in, we had to go there and they were sitting waiting. More importantly, we were charged hundreds of dollars in interest because Kesslers gave us wrong info and credit card terms. The staff at the store admitted to it but we had to go to the vice president who claimed they would never make a mistake and refused to do anything about it. Extremely rude customer service and very unhelpful for something that was their fault. Read less
Services Used: Jewelry
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Laura
Wedding:
1/7/2012
4.7/5.0
Very good value for their product. The people are very friendly and helpful. They know what they are doing! Highly recommend using!
Very good value for their product. The people are very friendly and helpful. They know what they are doing! Highly Read more...
Very good value for their product. The people are very friendly and helpful. They know what they are doing! Highly recommend using! Read less
Services Used: Jewelry
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Nicki
Wedding:
12/31/2011
4.1/5.0
I had to take my engagement ring in twice to fix. But the wedding band came in very quickly. Everyone there is very nice, and I have a lifetime guarantee on my ring and the stones, which takes the worry if one falls out.
I had to take my engagement ring in twice to fix. But the wedding band came in very quickly. Everyone there is very nice, Read more...
I had to take my engagement ring in twice to fix. But the wedding band came in very quickly. Everyone there is very nice, and I have a lifetime guarantee on my ring and the stones, which takes the worry if one falls out. Read less
Services Used: Jewelry
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I LOVE Kessler's. They are amazing. The quality that they stand by is outstanding! We live out of state and got married in WI. They worked with us to make sure we had our rings when we made a quick trip up. The service is outstanding. Very happy!
I LOVE Kessler's. They are amazing. The quality that they stand by is outstanding! We live out of state and got married in Read more...
I LOVE Kessler's. They are amazing. The quality that they stand by is outstanding! We live out of state and got married in WI. They worked with us to make sure we had our rings when we made a quick trip up. The service is outstanding. Very happy! Read less
Services Used: Jewelry
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grafkm26
Wedding:
10/14/2011
5.0/5.0
Go here. Please. Save yourself the obnoxious used-car-like salesmen at the mall and treat yourself to a truely delightful experience! I never felt obligated or that the staff was being pushy; I never felt they were trying to convince me to buy something I didn't really like. They allowed me and my fiance time to discuss our finances and decision privately, even though we were still in the store after closing time...they never asked us to "hurry up" or leave. The staff were very patient and helpful! I brought in some sku numbers of rings I like on thier website, and after looking at them, the girl brought a ring out that wasn't on my list and it was the one! It's like she could see into my brain and knew what I wanted :) Very knowledgable and helpful staff.
Go here. Please. Save yourself the obnoxious used-car-like salesmen at the mall and treat yourself to a truely delightful Read more...
Go here. Please. Save yourself the obnoxious used-car-like salesmen at the mall and treat yourself to a truely delightful experience! I never felt obligated or that the staff was being pushy; I never felt they were trying to convince me to buy something I didn't really like. They allowed me and my fiance time to discuss our finances and decision privately, even though we were still in the store after closing time...they never asked us to "hurry up" or leave. The staff were very patient and helpful! I brought in some sku numbers of rings I like on thier website, and after looking at them, the girl brought a ring out that wasn't on my list and it was the one! It's like she could see into my brain and knew what I wanted :) Very knowledgable and helpful staff. Read less
Services Used: Jewelry
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Adam
Wedding:
10/4/2011
1.2/5.0
Bought the girl an SI2 diamond and got it home and saw flaws in it. Took it back and the sales people were very rude. Said they couldn't see it with their old eyes so I showed it to someone younger. She could see it plain as day. Not sure why they were rude because I ended up upgrading the diamond and spent more money.
Bought the girl an SI2 diamond and got it home and saw flaws in it. Took it back and the sales people were very rude. Said Read more...
Bought the girl an SI2 diamond and got it home and saw flaws in it. Took it back and the sales people were very rude. Said they couldn't see it with their old eyes so I showed it to someone younger. She could see it plain as day. Not sure why they were rude because I ended up upgrading the diamond and spent more money. Read less
Services Used: Jewelry
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Elizabeth
Wedding:
9/3/2011
5.0/5.0
Kesslers is such a great place to buy jewelry. The people there are knowledgable and friendly. I never felt pressured into anything and they didn't mind taking the time as my husband (then fiancé) and I sat there trying on ring after ring. The first time we were there we probably spent over an hour looking at rings and then left without buying anything as I was deciding between one from there and one from another jeweler. In the end, we ended up with the Kessler ring not only because it's beautiful (I get so many compliments on it!) but also because the deal was better and their iron clad guarantee is hard to beat.

We were so pleased with my engagement and wedding rings that we also bought my husbands wedding band there. Again, the people were so wonderful to work with!

Anytime we need anything from a quick polishing to a resizing, the services are covered, all we have to do is stop in! Also, if anything ever happens, if my husbands ring (Tungsten) ever shatters, we can bring in the pieces and they will replace the ring at no charge. Or if my ring were ever to get scratched or a diamond was to fall out, same thing- they fix it/replace it with a diamond of equal or greater value at no cost to us! What a deal! So pleased! I recommend them to anyone who is looking for jewelry!
Kesslers is such a great place to buy jewelry. The people there are knowledgable and friendly. I never felt pressured into Read more...
Kesslers is such a great place to buy jewelry. The people there are knowledgable and friendly. I never felt pressured into anything and they didn't mind taking the time as my husband (then fiancé) and I sat there trying on ring after ring. The first time we were there we probably spent over an hour looking at rings and then left without buying anything as I was deciding between one from there and one from another jeweler. In the end, we ended up with the Kessler ring not only because it's beautiful (I get so many compliments on it!) but also because the deal was better and their iron clad guarantee is hard to beat.

We were so pleased with my engagement and wedding rings that we also bought my husbands wedding band there. Again, the people were so wonderful to work with!

Anytime we need anything from a quick polishing to a resizing, the services are covered, all we have to do is stop in! Also, if anything ever happens, if my husbands ring (Tungsten) ever shatters, we can bring in the pieces and they will replace the ring at no charge. Or if my ring were ever to get scratched or a diamond was to fall out, same thing- they fix it/replace it with a diamond of equal or greater value at no cost to us! What a deal! So pleased! I recommend them to anyone who is looking for jewelry! Read less
Services Used: Jewelry
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Breeann
Wedding:
9/3/2011
5.0/5.0
amazing quality of service at kessler! my husband ordered his ring 3 different times due to his indecisiveness, everyone was quick and responsive and wonderful when it came to changing his order multiple times. wonderful ring selection knew exactly what I wanted, excellent warranty plan as well as restoration plan. Love them!
amazing quality of service at kessler! my husband ordered his ring 3 different times due to his indecisiveness, everyone Read more...
amazing quality of service at kessler! my husband ordered his ring 3 different times due to his indecisiveness, everyone was quick and responsive and wonderful when it came to changing his order multiple times. wonderful ring selection knew exactly what I wanted, excellent warranty plan as well as restoration plan. Love them! Read less
Services Used: Jewelry
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Galadriel
Wedding:
8/6/2011
5.0/5.0
Great service and value! Helpful, knowledgeable, and personable sales people!
Great service and value! Helpful, knowledgeable, and personable sales people!
Great service and value! Helpful, knowledgeable, and personable sales people! Read less
Services Used: Jewelry
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buffyloves
Wedding:
7/9/2011
5.0/5.0
We bought our wedding rings from Kessler's for our July 2011 wedding. We got amazing service from Karen M. and are so happy we chose to buy our rings here. They are beautiful and are great quality. So happy with Kessler's!
We bought our wedding rings from Kessler's for our July 2011 wedding. We got amazing service from Karen M. and are so Read more...
We bought our wedding rings from Kessler's for our July 2011 wedding. We got amazing service from Karen M. and are so happy we chose to buy our rings here. They are beautiful and are great quality. So happy with Kessler's! Read less
Services Used: Jewelry
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Tami
Wedding:
6/18/2011
5.0/5.0
Easy to pick out ring - my husband needed a different size ring after purchase and they exchanged without difficulty. Service done to my ring before the wedding was wonderful (and free!)
Easy to pick out ring - my husband needed a different size ring after purchase and they exchanged without difficulty. Read more...
Easy to pick out ring - my husband needed a different size ring after purchase and they exchanged without difficulty. Service done to my ring before the wedding was wonderful (and free!) Read less
Services Used: Jewelry
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Patty
Wedding:
6/11/2011
5.0/5.0
got my engagement ring there and both of our wedding bands. very prompt and precise on timing of cleaning, etc. will be a life long customer... and hopefuly a repeat customer very soon!
got my engagement ring there and both of our wedding bands. very prompt and precise on timing of cleaning, etc. will be a Read more...
got my engagement ring there and both of our wedding bands. very prompt and precise on timing of cleaning, etc. will be a life long customer... and hopefuly a repeat customer very soon! Read less
Services Used: Jewelry
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Rusti
Wedding:
5/20/2011
5.0/5.0
After ordering my ring/band from another chain, my future husband was told it was no longer available. If he still wanted it, he would have had to order it in platinum (vs. white gold). I was so disappointed-it was the set I had my heart set on. We went to many different jewelers to try and find one similar to no avail. When we got to Kessler's in Appleton, Mark was so helpful. We described the ring to him and he said "I think we can find it." Sure enough, a few days later he had found it (the best part was that it was even cheaper than the original). The customer service has never been less than superb whenever we've visited the store. I will never shop another jeweler.
After ordering my ring/band from another chain, my future husband was told it was no longer available. If he still wanted Read more...
After ordering my ring/band from another chain, my future husband was told it was no longer available. If he still wanted it, he would have had to order it in platinum (vs. white gold). I was so disappointed-it was the set I had my heart set on. We went to many different jewelers to try and find one similar to no avail. When we got to Kessler's in Appleton, Mark was so helpful. We described the ring to him and he said "I think we can find it." Sure enough, a few days later he had found it (the best part was that it was even cheaper than the original). The customer service has never been less than superb whenever we've visited the store. I will never shop another jeweler. Read less
Services Used: Jewelry
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Jennifer
Wedding:
5/7/2011
5.0/5.0
Kessler's was fantastic through our whole ring buying experience. We worked with Jenna to pick out our wedding bands and she was very helpful. I also like that there is always someone available to help as soon as you walk in the door. We will for sure be repeat customers at Kessler's!
Kessler's was fantastic through our whole ring buying experience. We worked with Jenna to pick out our wedding bands and Read more...
Kessler's was fantastic through our whole ring buying experience. We worked with Jenna to pick out our wedding bands and she was very helpful. I also like that there is always someone available to help as soon as you walk in the door. We will for sure be repeat customers at Kessler's! Read less
Services Used: Jewelry
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Elizabeth
Wedding:
4/30/2011
3.9/5.0
Great staff. Always professional and willing to help. A little expensive, but I guess you can't really have "blowout clearance sales" constantly if you're dealing in fine jewelry.
Great staff. Always professional and willing to help. A little expensive, but I guess you can't really have "blowout Read more...
Great staff. Always professional and willing to help. A little expensive, but I guess you can't really have "blowout clearance sales" constantly if you're dealing in fine jewelry. Read less
Services Used: Jewelry
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addyowens11
Wedding:
4/16/2011
5.0/5.0
Kesslers offers the best warranty around. They are very friendly, professional and the service that they provide is exceptional.
Kesslers offers the best warranty around. They are very friendly, professional and the service that they provide is Read more...
Kesslers offers the best warranty around. They are very friendly, professional and the service that they provide is exceptional. Read less
Services Used: Jewelry
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LauraB
Wedding:
2/1/2011
1.5/5.0
I was very excited to order a custom ring from Kesslers but their handling of my sale from the very first was poor at best. I put down $4000.00 on a $12,000+ ring and found that the only way to get any information on the status of my ring was for me to call THEM. Then, I was given several different dates as to when my ring would be in and three different times the date was pushed back. I don't know what an average sale is for Kessler's, but I felt that I was spending enough money there to warrant better customer service than I was given.
I was very excited to order a custom ring from Kesslers but their handling of my sale from the very first was poor at Read more...
I was very excited to order a custom ring from Kesslers but their handling of my sale from the very first was poor at best. I put down $4000.00 on a $12,000+ ring and found that the only way to get any information on the status of my ring was for me to call THEM. Then, I was given several different dates as to when my ring would be in and three different times the date was pushed back. I don't know what an average sale is for Kessler's, but I felt that I was spending enough money there to warrant better customer service than I was given. Read less
Services Used: Jewelry
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Stephanie
Wedding:
10/30/2010
5.0/5.0
We worked with Jenna at the Junction Rd location to purchase both of our wedding rings. We had a great experience in a fun and low-key environment. We actually went back three times before purchasing because we couldn't make up our minds, but Jenna was professional and courteous at each visit.

Two months before the wedding, my husband wasn't happy with the fit of his ring. We had moved out of state, but I emailed Jenna and she helped us exchange the ring for a different size, at no cost to us. We used the secure mailing system, which is VERY secure.

Kessler's provides amazing service and I would happily purchase jewelry there for the rest of my life if we still lived in the area.
We worked with Jenna at the Junction Rd location to purchase both of our wedding rings. We had a great experience in a fun Read more...
We worked with Jenna at the Junction Rd location to purchase both of our wedding rings. We had a great experience in a fun and low-key environment. We actually went back three times before purchasing because we couldn't make up our minds, but Jenna was professional and courteous at each visit.

Two months before the wedding, my husband wasn't happy with the fit of his ring. We had moved out of state, but I emailed Jenna and she helped us exchange the ring for a different size, at no cost to us. We used the secure mailing system, which is VERY secure.

Kessler's provides amazing service and I would happily purchase jewelry there for the rest of my life if we still lived in the area. Read less
Services Used: Jewelry
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Shakira
Wedding:
10/9/2010
5.0/5.0
My husband bought me the engagement and our wedding rings in this jewelry store. I did enjoy the attention and personalized treatment.
My husband bought me the engagement and our wedding rings in this jewelry store. I did enjoy the attention and Read more...
My husband bought me the engagement and our wedding rings in this jewelry store. I did enjoy the attention and personalized treatment. Read less
Services Used: Jewelry
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RaeRae
Wedding:
10/2/2010
5.0/5.0
I absolutly love Kesslers. I broke my ring three weeks before the wedding and they were able to get it fixed, polished and even soddered my band to my engagment ring a week and a half later. They were fantastic. Not to meantion the insurance on the ring, we were able to save hundreds.
I absolutly love Kesslers. I broke my ring three weeks before the wedding and they were able to get it fixed, polished and Read more...
I absolutly love Kesslers. I broke my ring three weeks before the wedding and they were able to get it fixed, polished and even soddered my band to my engagment ring a week and a half later. They were fantastic. Not to meantion the insurance on the ring, we were able to save hundreds. Read less
Services Used: Jewelry
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uwecgrad
Wedding:
9/24/2010
4.9/5.0
Amy in the Appleton store was wonderful to work with. I bought the engagement ring through her and knew that we HAD to go back to get our wedding bangs. The only 'problem' I had was that they had a different ring down on my warranty (minor glitch - said white gold when it was yellow gold). But they sent me a new form as soon as I asked about the error.
Amy in the Appleton store was wonderful to work with. I bought the engagement ring through her and knew that we HAD to go Read more...
Amy in the Appleton store was wonderful to work with. I bought the engagement ring through her and knew that we HAD to go back to get our wedding bangs. The only 'problem' I had was that they had a different ring down on my warranty (minor glitch - said white gold when it was yellow gold). But they sent me a new form as soon as I asked about the error. Read less
Services Used: Jewelry
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Danielle
Wedding:
8/28/2010
4.8/5.0
We purchased our engagement and wedding rings from Kesslers and were very happy with the service and results. We did not feel pressured into buying very expensive rings and the atmosphere was relaxed. Our wedding rings were ordered and shipped to us quickly. The cost is a little more than what you would expect, but they also provide a lifetime warranty that obviously is built in to the cost. Overall, we were very satisfied with this vendor.
We purchased our engagement and wedding rings from Kesslers and were very happy with the service and results. We did not Read more...
We purchased our engagement and wedding rings from Kesslers and were very happy with the service and results. We did not feel pressured into buying very expensive rings and the atmosphere was relaxed. Our wedding rings were ordered and shipped to us quickly. The cost is a little more than what you would expect, but they also provide a lifetime warranty that obviously is built in to the cost. Overall, we were very satisfied with this vendor. Read less
Services Used: Jewelry
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Jill
Wedding:
8/21/2010
4.7/5.0
If you live around the area where these stores are, you hear their ads that their diamonds sparkle the brightest. So I took the Pepsi challenge on this one, and compared it to others around me, and they're right, my diamond in particular (although we researched a lot and went with a high-rated clarity, cut and color which obviously influences this) is very sparkly in comparison. Mark in the Appleton store is super friendly and not at all pushy, although I did feel like we lost the "specialness" once we had gotten the engagement ring and went back in for our less exciting wedding bands (my husband wanted one as plain and durable as they got, so nothing near as exciting as the engagement bling.) Maybe it was me, but my husband felt too that our purchase price the second time around changed things a bit. Quality is great, haven't had any issues yet, so I can't say much about standing up to warranty, although I will say I decided I didn't like my first choice of wedding band, and they just took it back and let me change my mind! That was cool, no hassle at all! Quick turn around with getting things done (a necklace made, my rings soldered) and overall very clean and welcoming store. I'm glad we went here because I hear of girls paying for the things that I get for free (rhodium dipping being one) and I think that's one of the best things about Kesslers.
If you live around the area where these stores are, you hear their ads that their diamonds sparkle the brightest. So I Read more...
If you live around the area where these stores are, you hear their ads that their diamonds sparkle the brightest. So I took the Pepsi challenge on this one, and compared it to others around me, and they're right, my diamond in particular (although we researched a lot and went with a high-rated clarity, cut and color which obviously influences this) is very sparkly in comparison. Mark in the Appleton store is super friendly and not at all pushy, although I did feel like we lost the "specialness" once we had gotten the engagement ring and went back in for our less exciting wedding bands (my husband wanted one as plain and durable as they got, so nothing near as exciting as the engagement bling.) Maybe it was me, but my husband felt too that our purchase price the second time around changed things a bit. Quality is great, haven't had any issues yet, so I can't say much about standing up to warranty, although I will say I decided I didn't like my first choice of wedding band, and they just took it back and let me change my mind! That was cool, no hassle at all! Quick turn around with getting things done (a necklace made, my rings soldered) and overall very clean and welcoming store. I'm glad we went here because I hear of girls paying for the things that I get for free (rhodium dipping being one) and I think that's one of the best things about Kesslers. Read less
Services Used: Jewelry
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Amanda D.
Wedding:
7/31/2010
4.5/5.0
My husband bought my engagement ring at Kesslers in Madison and it is absolutely stunning! The cut and color are beautiful in my round solitaire. I love that Kesslers includes a lifetime warranty covering just about anything, including soldering, and you don't have to take the ring in every six months like you do at Zales or Kay. Their customer service has always impressed me. Only thing is, they are a bit expensive. I think their diamonds are cut better to make them sparkle more, though. I have recommended Kesslers to a lot of friends already, and I will continue to do so!
My husband bought my engagement ring at Kesslers in Madison and it is absolutely stunning! The cut and color are beautiful Read more...
My husband bought my engagement ring at Kesslers in Madison and it is absolutely stunning! The cut and color are beautiful in my round solitaire. I love that Kesslers includes a lifetime warranty covering just about anything, including soldering, and you don't have to take the ring in every six months like you do at Zales or Kay. Their customer service has always impressed me. Only thing is, they are a bit expensive. I think their diamonds are cut better to make them sparkle more, though. I have recommended Kesslers to a lot of friends already, and I will continue to do so! Read less
Services Used: Jewelry
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Lindsey
Wedding:
7/24/2010
5.0/5.0
My husband chose Kessler's for my engagement ring and I was very pleased. The Brookfield store was very professional and helpful. We decided to continue our wedding jewelry purchases at this store because of this. My ring looks great with the wedding band and shines beautifully. There was a slight hiccup with my husband's ring as it took awhile to get in (past our wedding day). But, they loaned us a different ring for the big day. He finally got his ring and likes it. Overall very satisfied.
My husband chose Kessler's for my engagement ring and I was very pleased. The Brookfield store was very professional and Read more...
My husband chose Kessler's for my engagement ring and I was very pleased. The Brookfield store was very professional and helpful. We decided to continue our wedding jewelry purchases at this store because of this. My ring looks great with the wedding band and shines beautifully. There was a slight hiccup with my husband's ring as it took awhile to get in (past our wedding day). But, they loaned us a different ring for the big day. He finally got his ring and likes it. Overall very satisfied. Read less
Services Used: Jewelry
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Alana
Wedding:
7/23/2010
5.0/5.0
We had a great experience here and purchased my engagement ring and both of our wedding rings. You can't be the quality and price. The service is great too!
We had a great experience here and purchased my engagement ring and both of our wedding rings. You can't be the quality Read more...
We had a great experience here and purchased my engagement ring and both of our wedding rings. You can't be the quality and price. The service is great too! Read less
Services Used: Jewelry
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Stygius
Wedding:
6/26/2010
4.2/5.0
The best part was the no-pressure sales. I think we worked with Dolores at the 76th St location - and she was excellent. She was very easy to work with and knew her stuff.
The best part was the no-pressure sales. I think we worked with Dolores at the 76th St location - and she was excellent. Read more...
The best part was the no-pressure sales. I think we worked with Dolores at the 76th St location - and she was excellent. She was very easy to work with and knew her stuff. Read less
Services Used: Jewelry
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lytsout1
Wedding:
5/30/2010
4.6/5.0
Our experience with Kesslers was a great one. we found the perfect wedding band for my husband and it was very affordable. they have also been fantastic about my ring (which was not purchased at kesslers, but is a family heirloom). they did some repairs and have been happy to clean it for me every time.
Our experience with Kesslers was a great one. we found the perfect wedding band for my husband and it was very affordable. Read more...
Our experience with Kesslers was a great one. we found the perfect wedding band for my husband and it was very affordable. they have also been fantastic about my ring (which was not purchased at kesslers, but is a family heirloom). they did some repairs and have been happy to clean it for me every time. Read less
Services Used: Jewelry
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kwreitman
Wedding:
5/29/2010
5.0/5.0
Kessler's IS the best. They have such a great staff who knows what they are talking about. They are very patient with you and are not over the top salespeople like other jewelers. I have been in there many times since to get a ring resized or clean and they always remember me and are so nice and welcoming. PLUS a lifetime warrantee on all the jewelry we buy! You cannot get that anywhere else!
Kessler's IS the best. They have such a great staff who knows what they are talking about. They are very patient with you Read more...
Kessler's IS the best. They have such a great staff who knows what they are talking about. They are very patient with you and are not over the top salespeople like other jewelers. I have been in there many times since to get a ring resized or clean and they always remember me and are so nice and welcoming. PLUS a lifetime warrantee on all the jewelry we buy! You cannot get that anywhere else! Read less
Services Used: Jewelry
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Valliegirl02
Wedding:
2/14/2010
5.0/5.0
They have the most sparkly diamonds I have ever seen!!
They have the most sparkly diamonds I have ever seen!!
They have the most sparkly diamonds I have ever seen!! Read less
Services Used: Jewelry
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lleon556
Wedding:
11/7/2009
5.0/5.0
My husband had bought me a diamond pendant necklace for our one year dating anniversary. He enjoyed working with Kesslers so much that he got my engagment ring and then we went back and got our wedding bands. They really go above and beyond (they even sent us a thank you note) and their guarentee and warrenty were one of the best we had found. They even recognized my necklace when we went in to pick out wedding bands. They said my chain was streched so they replaced it and cleaned everything (free of charge)! They really were comfortable to work with and didn't push us to buy something we couldn't afford!
My husband had bought me a diamond pendant necklace for our one year dating anniversary. He enjoyed working with Kesslers Read more...
My husband had bought me a diamond pendant necklace for our one year dating anniversary. He enjoyed working with Kesslers so much that he got my engagment ring and then we went back and got our wedding bands. They really go above and beyond (they even sent us a thank you note) and their guarentee and warrenty were one of the best we had found. They even recognized my necklace when we went in to pick out wedding bands. They said my chain was streched so they replaced it and cleaned everything (free of charge)! They really were comfortable to work with and didn't push us to buy something we couldn't afford! Read less
Services Used: Jewelry
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Renada2184
Wedding:
9/19/2009
4.4/5.0
Very nice selection, friendly staff and not too expensive!
Very nice selection, friendly staff and not too expensive!
Very nice selection, friendly staff and not too expensive! Read less
Services Used: Jewelry
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Cynthia09
Wedding:
8/29/2009
4.5/5.0
Service provided by most Kessler's salespeople was gracious and exuberant, very fun for soon to be newlyweds. They always cleaned the jewelry to that brand new sparkle and the selection is vast. The groom did have a difficult experience with one salesperson who was calling frequently to get full payment prior to the required date, one such call the future bride answered and the surprise could have been ruined. Flexibility and professionalism could have been improved in that case.
Service provided by most Kessler's salespeople was gracious and exuberant, very fun for soon to be newlyweds. They always Read more...
Service provided by most Kessler's salespeople was gracious and exuberant, very fun for soon to be newlyweds. They always cleaned the jewelry to that brand new sparkle and the selection is vast. The groom did have a difficult experience with one salesperson who was calling frequently to get full payment prior to the required date, one such call the future bride answered and the surprise could have been ruined. Flexibility and professionalism could have been improved in that case. Read less
Services Used: Jewelry
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LauraH
Wedding:
7/19/2009
4.9/5.0
My fiance got my engagment ring here and we bought both wedding bands here as well. They re-sized the rings very quickly, which was great! The rings are beautiful and the customer service was exceptional. We are very pleased and will return again in the future.
My fiance got my engagment ring here and we bought both wedding bands here as well. They re-sized the rings very quickly, Read more...
My fiance got my engagment ring here and we bought both wedding bands here as well. They re-sized the rings very quickly, which was great! The rings are beautiful and the customer service was exceptional. We are very pleased and will return again in the future. Read less
Services Used: Jewelry
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amvg71374
Wedding:
6/13/2009
5.0/5.0
We bought my engagement ring and wedding band from Kessler's and I will never shop anywhere else for jewelry! Their lifetime guarantee alone is incentive enough (they don't require regular check ups or anything), top that off with awesome service and you can't lose! They stand behind their jewelry and the quality 100% - from the lifetime warranty to lifetime free sizing to lifetime free cleanings (including the rhodium dipping). We received an official appraisal on our jewelry free of charge, which verified the GIA certification. When we needed an updated appraisal for insurance, they were able to provide one almost immediately, again free of charge. Their customer service is wonderful and their sales staff are laid back - they don't pressure you at all. In fact, when we were shopping for my engagement ring, Mark not only didn't pressure us, but he listened to everything I said I was looking for - and I got it - and it was in my fiancee's price range! I highly recommend this jeweler!!
We bought my engagement ring and wedding band from Kessler's and I will never shop anywhere else for jewelry! Their Read more...
We bought my engagement ring and wedding band from Kessler's and I will never shop anywhere else for jewelry! Their lifetime guarantee alone is incentive enough (they don't require regular check ups or anything), top that off with awesome service and you can't lose! They stand behind their jewelry and the quality 100% - from the lifetime warranty to lifetime free sizing to lifetime free cleanings (including the rhodium dipping). We received an official appraisal on our jewelry free of charge, which verified the GIA certification. When we needed an updated appraisal for insurance, they were able to provide one almost immediately, again free of charge. Their customer service is wonderful and their sales staff are laid back - they don't pressure you at all. In fact, when we were shopping for my engagement ring, Mark not only didn't pressure us, but he listened to everything I said I was looking for - and I got it - and it was in my fiancee's price range! I highly recommend this jeweler!! Read less
Services Used: Jewelry
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Shannon
Wedding:
5/16/2009
4.0/5.0
Kesslers is the only jewler I will ever use. They have great garauntees. They have lots to choose from for wedding sets of all kinds from traditional to not so traditional. The price is very comparible and great for the quality of selection. Their staff was very helpful in showing us pieces and allowing plenty of time for choosing. They weren't pushy in any way!
Kesslers is the only jewler I will ever use. They have great garauntees. They have lots to choose from for wedding sets of Read more...
Kesslers is the only jewler I will ever use. They have great garauntees. They have lots to choose from for wedding sets of all kinds from traditional to not so traditional. The price is very comparible and great for the quality of selection. Their staff was very helpful in showing us pieces and allowing plenty of time for choosing. They weren't pushy in any way! Read less
Services Used: Jewelry
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Lauralea
Wedding:
5/2/2009
4.9/5.0
My husband bought my engagement at Kesslers in Appleton. He was able to go in and find a ring in his price range without them being pushy like other places. We also got our wedding rings there and we had the same great experience. I like their friendly service. I highly recommend them!
My husband bought my engagement at Kesslers in Appleton. He was able to go in and find a ring in his price range without Read more...
My husband bought my engagement at Kesslers in Appleton. He was able to go in and find a ring in his price range without them being pushy like other places. We also got our wedding rings there and we had the same great experience. I like their friendly service. I highly recommend them! Read less
Services Used: Jewelry
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Tina070
Wedding:
5/2/2009
5.0/5.0
Kesslers did a great job with us! They are so friendly and there staff is awesome- everything they offer is phenominal:) We had no troubles no hassle and they were very helpful for first time diamond buyers- and my ring is unique and one of a kind and it's so perfect for me and Kesslers helped make that happen.....highly reccomended!!!
Kesslers did a great job with us! They are so friendly and there staff is awesome- everything they offer is phenominal:) Read more...
Kesslers did a great job with us! They are so friendly and there staff is awesome- everything they offer is phenominal:) We had no troubles no hassle and they were very helpful for first time diamond buyers- and my ring is unique and one of a kind and it's so perfect for me and Kesslers helped make that happen.....highly reccomended!!! Read less
Services Used: Jewelry
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Erika
Wedding:
5/2/2009
5.0/5.0
Completely satisfied! Engagement rings and wedding bands.
Completely satisfied! Engagement rings and wedding bands.
Completely satisfied! Engagement rings and wedding bands. Read less
Services Used: Jewelry
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rachelu25
Wedding:
12/27/2008
5.0/5.0
We got our engagement ring, and both wedding bands from Kessler's. We worked with Terry & her service was excellent. We visited a number of stores before settling on Kessler's, which was the clear favorite. They really make you feel at home and do a nice job of explaining the process of selecting a diamond to the couple.
We got our engagement ring, and both wedding bands from Kessler's. We worked with Terry & her service was excellent. We Read more...
We got our engagement ring, and both wedding bands from Kessler's. We worked with Terry & her service was excellent. We visited a number of stores before settling on Kessler's, which was the clear favorite. They really make you feel at home and do a nice job of explaining the process of selecting a diamond to the couple. Read less
Services Used: Jewelry
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q
Wedding:
10/25/2008
0.0/5.0
Stay away as far as you can!!!! Kesslers sounds good on the outside but once you get sucked in you your are dead!!!! STAY AWAY!!!!!!
Stay away as far as you can!!!! Kesslers sounds good on the outside but once you get sucked in you your are dead!!!! STAY Read more...
Stay away as far as you can!!!! Kesslers sounds good on the outside but once you get sucked in you your are dead!!!! STAY AWAY!!!!!! Read less
Services Used: Band, Jewelry
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usedsoup
Wedding:
10/11/2008
5.0/5.0
I'm so impressed with this jeweler. I originally went to the Milwaukee location to pick out my engagement ring (we're not very old-fashioned, it was not a surprise) only because my mom told me she thought I should look there first. I went in there with a girl friend and told the sales person my price range. I was never pushed to go beyond that limit, and didn't feel rushed because when I went to look, I clearly wasn't going to buy anything. We bought our wedding bands from the Brookfield location. Both were staffed with extremely friendly and helpful employees.
I'm so impressed with this jeweler. I originally went to the Milwaukee location to pick out my engagement ring (we're not Read more...
I'm so impressed with this jeweler. I originally went to the Milwaukee location to pick out my engagement ring (we're not very old-fashioned, it was not a surprise) only because my mom told me she thought I should look there first. I went in there with a girl friend and told the sales person my price range. I was never pushed to go beyond that limit, and didn't feel rushed because when I went to look, I clearly wasn't going to buy anything. We bought our wedding bands from the Brookfield location. Both were staffed with extremely friendly and helpful employees. Read less
Services Used: Jewelry
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Africa
Wedding:
10/4/2008
3.4/5.0
We got our wedding bands from here. They are beautifull, but we had some slight problems. They took a long time in coming, and when they did. mine was in the wrong colour. I got it 5 days before the wedding...
We got our wedding bands from here. They are beautifull, but we had some slight problems. They took a long time in coming, Read more...
We got our wedding bands from here. They are beautifull, but we had some slight problems. They took a long time in coming, and when they did. mine was in the wrong colour. I got it 5 days before the wedding... Read less
Services Used: Jewelry
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lester
Wedding:
9/20/2008
0.0/5.0
This was the worst exp. of my life. they charge mee too much and charged me for the wrong thing and threatened to sue me. GO SOMEWHERE ELSE!!!!!!
This was the worst exp. of my life. they charge mee too much and charged me for the wrong thing and threatened to sue me. Read more...
This was the worst exp. of my life. they charge mee too much and charged me for the wrong thing and threatened to sue me. GO SOMEWHERE ELSE!!!!!! Read less
Services Used: Jewelry
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Joanna
Wedding:
8/8/2008
5.0/5.0
Love this store!! They have a great selection of wedding bands and know their product. Also, the kessler promise makes all the difference and was actually the deciding factor when choosing a jeweler. The kessler promise is essentially a warranty on your rings. Basically, if anything happens to your ring (minus lost or stolen...you need ring insurance for that) they will replace it. Also, if you ever want to upgrade the size of your diamond you only pay the difference in price. The sales staff was great. You can take your rings in anytime to have them cleaned and they'll do it for free...it takes about 5 minutes. Also, any repairs you'd need are free (including resizing) and only take up to a week to have done.
Love this store!! They have a great selection of wedding bands and know their product. Also, the kessler promise makes all Read more...
Love this store!! They have a great selection of wedding bands and know their product. Also, the kessler promise makes all the difference and was actually the deciding factor when choosing a jeweler. The kessler promise is essentially a warranty on your rings. Basically, if anything happens to your ring (minus lost or stolen...you need ring insurance for that) they will replace it. Also, if you ever want to upgrade the size of your diamond you only pay the difference in price. The sales staff was great. You can take your rings in anytime to have them cleaned and they'll do it for free...it takes about 5 minutes. Also, any repairs you'd need are free (including resizing) and only take up to a week to have done. Read less
Services Used: Jewelry
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Carrie G.
Wedding:
8/2/2008
4.9/5.0
Kessler's in Appleton has a very professional staff. You are always greeted as you enter the door and offered a beverage. They will clean your rings for you while you browse. Every time I went there, I always worked with the same salesman, who remembered me and recorded all of my favorite rings for my next visit. Kessler's will care for your rings like no other jeweler. Their waranty is the best around and the reason we got our rings there. Kessler's will teach you about diamonds so that you know what you are looking for. I know that we'll do business with them again in the future!
Kessler's in Appleton has a very professional staff. You are always greeted as you enter the door and offered a beverage. Read more...
Kessler's in Appleton has a very professional staff. You are always greeted as you enter the door and offered a beverage. They will clean your rings for you while you browse. Every time I went there, I always worked with the same salesman, who remembered me and recorded all of my favorite rings for my next visit. Kessler's will care for your rings like no other jeweler. Their waranty is the best around and the reason we got our rings there. Kessler's will teach you about diamonds so that you know what you are looking for. I know that we'll do business with them again in the future! Read less
Services Used: Jewelry
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jwrheartsmo
Wedding:
6/29/2008
4.7/5.0
Kesslers was awesome to work with! I love my ring and best part, it wasn't that pricey! When you are on a low budget but want a good quality ring go to KESSLERS!
Kesslers was awesome to work with! I love my ring and best part, it wasn't that pricey! When you are on a low budget but Read more...
Kesslers was awesome to work with! I love my ring and best part, it wasn't that pricey! When you are on a low budget but want a good quality ring go to KESSLERS! Read less
Services Used: Jewelry
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quepasa18
Wedding:
6/28/2008
4.8/5.0
My brother recommended Kessler's to me. We got my engagement ring there as well as both our wedding bands. What I like most about Kessler's is their non-pressured approach. Most places I went tried to convince you to buy rings outside our price range. The Kessler's associates asked us our range up front and only showed us rings in that range unless we asked to see something else. They also take their time to show you the differences between different diamonds.

Also, they have the best repair/replacement guaranty I found. You do not have to get your ring cleaned every 6 months or year in order to keep the warranty in effect. They do offer free ring cleaning anytime, plus give you a lifetime supply of cleaner to take home.

I would go here again for any jewelry needs.
My brother recommended Kessler's to me. We got my engagement ring there as well as both our wedding bands. What I like Read more...
My brother recommended Kessler's to me. We got my engagement ring there as well as both our wedding bands. What I like most about Kessler's is their non-pressured approach. Most places I went tried to convince you to buy rings outside our price range. The Kessler's associates asked us our range up front and only showed us rings in that range unless we asked to see something else. They also take their time to show you the differences between different diamonds.

Also, they have the best repair/replacement guaranty I found. You do not have to get your ring cleaned every 6 months or year in order to keep the warranty in effect. They do offer free ring cleaning anytime, plus give you a lifetime supply of cleaner to take home.

I would go here again for any jewelry needs. Read less
Services Used: Jewelry
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Jeffrey
Wedding:
6/22/2008
5.0/5.0
Excellent customer service, and very knowledgeable staff. Helped my wife and I pick out the perfect wedding rings.
Excellent customer service, and very knowledgeable staff. Helped my wife and I pick out the perfect wedding rings.
Excellent customer service, and very knowledgeable staff. Helped my wife and I pick out the perfect wedding rings. Read less
Services Used: Jewelry
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lana
Wedding:
6/7/2008
5.0/5.0
This store is the best! They are always happy and willing to go the extra mile to help you find what you want and within your budget. They offer coffee, soda, tea, or water sometimes they even have cookies and they make sure you feel at home even though your not. They have the biggest selection with all types of sizes, shapes and configurations. Whether you want to select your own or design your own they will help you. They have a life time guarenty on the rings and can get them polished whenever you want without having a punch card. Also the prices are great considering what your getting. If you refer someone they send you cookies as a thank you! I will do all my jewelry shopping here from now on!!
This store is the best! They are always happy and willing to go the extra mile to help you find what you want and within Read more...
This store is the best! They are always happy and willing to go the extra mile to help you find what you want and within your budget. They offer coffee, soda, tea, or water sometimes they even have cookies and they make sure you feel at home even though your not. They have the biggest selection with all types of sizes, shapes and configurations. Whether you want to select your own or design your own they will help you. They have a life time guarenty on the rings and can get them polished whenever you want without having a punch card. Also the prices are great considering what your getting. If you refer someone they send you cookies as a thank you! I will do all my jewelry shopping here from now on!! Read less
Services Used: Jewelry
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Brian'sBride
Wedding:
5/31/2008
5.0/5.0
Kessler's is five-stars in my book. I am impressed with their lifetime guarantee and so happy my husband bought my engagement ring there. We also purchased our wedding bands at Kesslers. I've had my engagement ring replated for free before the wedding, and I can usually pop in there at any time of day to get it cleaned. I'll be in and out in less than ten minutes (both Appleton and Menomonee Falls locations). They recommend replating the white gold once a year, and you can be sure I'll be taking full advantage of their guarantees. This place is great!
Kessler's is five-stars in my book. I am impressed with their lifetime guarantee and so happy my husband bought my Read more...
Kessler's is five-stars in my book. I am impressed with their lifetime guarantee and so happy my husband bought my engagement ring there. We also purchased our wedding bands at Kesslers. I've had my engagement ring replated for free before the wedding, and I can usually pop in there at any time of day to get it cleaned. I'll be in and out in less than ten minutes (both Appleton and Menomonee Falls locations). They recommend replating the white gold once a year, and you can be sure I'll be taking full advantage of their guarantees. This place is great! Read less
Services Used: Jewelry
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Leigh12
Wedding:
5/17/2008
5.0/5.0
love our rings! Love the service at Kesslers! Highly recommend
love our rings! Love the service at Kesslers! Highly recommend
love our rings! Love the service at Kesslers! Highly recommend Read less
Services Used: Jewelry
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alissajean3
Wedding:
5/10/2008
5.0/5.0
We got all of our jewelry here, they were amazing with all the rings. They also have a great warranty and do ring cleaning and repairs for free, without requiring a visit every few months.
We got all of our jewelry here, they were amazing with all the rings. They also have a great warranty and do ring cleaning Read more...
We got all of our jewelry here, they were amazing with all the rings. They also have a great warranty and do ring cleaning and repairs for free, without requiring a visit every few months. Read less
Services Used: Jewelry
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Ashley
Wedding:
12/31/2007
4.1/5.0
We originally worked with Bernadette at the Brookfield location. She is the one who sold my engagment ring to my husband. He felt that she was not very infomative and never showed him my diamond under the microscope prior to purchase. Now my husband, being a guy, never thought about this so didn't ask. It wasn't until we went in to purchase our bands that we found out that Bernadette and been let go and we have been working Monica from that day forward. Monica was extremely helpful and very informative on the diamond buying process. The diamonds at Kesslers are very beautiful and decently priced. Make sure you ask lots of questions so you know what you are purchasing. Great overall service and awesome warrenty!
We originally worked with Bernadette at the Brookfield location. She is the one who sold my engagment ring to my husband. Read more...
We originally worked with Bernadette at the Brookfield location. She is the one who sold my engagment ring to my husband. He felt that she was not very infomative and never showed him my diamond under the microscope prior to purchase. Now my husband, being a guy, never thought about this so didn't ask. It wasn't until we went in to purchase our bands that we found out that Bernadette and been let go and we have been working Monica from that day forward. Monica was extremely helpful and very informative on the diamond buying process. The diamonds at Kesslers are very beautiful and decently priced. Make sure you ask lots of questions so you know what you are purchasing. Great overall service and awesome warrenty! Read less
Services Used: Jewelry
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jbon1231
Wedding:
12/31/2007
4.8/5.0
Naturally, the first purchase made at Kessler's I wasn't present for (the engagement ring), however, due to the complicated thing that became our rings, I ended up visiting them several times. They were very friendly and courteous, and always willing to fix issues (usually for free.)

The first issue was that my engagement ring was too big (he checked the size of an old silver plated ring I'd had - I'd owned it so long, it was basically annihilated and hardly the size it started - kudos for checking though.) Because the ring was too big, it was causing the diamond to spin about, and get caught on things. They put a spanner on the back (a metal strip) to see if sizing it down would help. It did so...

The next step, I preferred to have my band switched to white gold rather than yellow, and because of the odd shape of my fingers (basically flat in the back), they had to flatten the shank of my ring. They did all that willingly, for free, and in only a week.

After that, it was time to shop around for wedding bands. I'm not very into big and flashy jewelery, considering most days I hardly wear any at all. So trying to find a band I liked was kind of a challenge. I eventually settled on a plain white gold band to match my engagement ring after a few trips to the store.

The borrowed my engagement ring to make sure the wedding band was sized correctly. And, truly, that was my only complaint about the entire process with them. When my wedding band was returned, while the ring hole and therefore the ring was the right size, material jutted out over the sides of my engagement band. When the two rings fit together badly, the engagement ring would slip about, causing the same issues it did before I had it resized.

I struggled for a long time after the wedding, about returning and having it fixed ( weird sentimental thing), but...I realized if I have to wear this ring the rest of my life, I really want it to be the right size. So...we returned, and they fixed it for free, in a week. So overall, I'm really satisfied with their service.
Naturally, the first purchase made at Kessler's I wasn't present for (the engagement ring), however, due to the Read more...
Naturally, the first purchase made at Kessler's I wasn't present for (the engagement ring), however, due to the complicated thing that became our rings, I ended up visiting them several times. They were very friendly and courteous, and always willing to fix issues (usually for free.)

The first issue was that my engagement ring was too big (he checked the size of an old silver plated ring I'd had - I'd owned it so long, it was basically annihilated and hardly the size it started - kudos for checking though.) Because the ring was too big, it was causing the diamond to spin about, and get caught on things. They put a spanner on the back (a metal strip) to see if sizing it down would help. It did so...

The next step, I preferred to have my band switched to white gold rather than yellow, and because of the odd shape of my fingers (basically flat in the back), they had to flatten the shank of my ring. They did all that willingly, for free, and in only a week.

After that, it was time to shop around for wedding bands. I'm not very into big and flashy jewelery, considering most days I hardly wear any at all. So trying to find a band I liked was kind of a challenge. I eventually settled on a plain white gold band to match my engagement ring after a few trips to the store.

The borrowed my engagement ring to make sure the wedding band was sized correctly. And, truly, that was my only complaint about the entire process with them. When my wedding band was returned, while the ring hole and therefore the ring was the right size, material jutted out over the sides of my engagement band. When the two rings fit together badly, the engagement ring would slip about, causing the same issues it did before I had it resized.

I struggled for a long time after the wedding, about returning and having it fixed ( weird sentimental thing), but...I realized if I have to wear this ring the rest of my life, I really want it to be the right size. So...we returned, and they fixed it for free, in a week. So overall, I'm really satisfied with their service. Read less
Services Used: Jewelry
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Adam
Wedding:
11/17/2007
4.5/5.0
The staff at Kessler's were very helpful. They searched high and low for just the right rings for my husband and I. They mailed the rings to us because we live out of state and did not charge extra for this service. I felt that their prices were a little high, but they also offer a high quality of jewelry.
The staff at Kessler's were very helpful. They searched high and low for just the right rings for my husband and I. They Read more...
The staff at Kessler's were very helpful. They searched high and low for just the right rings for my husband and I. They mailed the rings to us because we live out of state and did not charge extra for this service. I felt that their prices were a little high, but they also offer a high quality of jewelry. Read less
Services Used: Jewelry
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Cindy
Wedding:
10/20/2007
5.0/5.0
From the minute my husband bought my engagement ring at Kessler's, we have been treated wonderfully. The services they provide are extensive. They replaced my husbands ring 3 different times when it didn't fit right. They resurfaced (or whatever they called it) my engagement ring for free. And they are just so nice when the help you. You don't feel like you don't belong amongst all their beautiful diamonds. We will continue to buy jewelry from them.
From the minute my husband bought my engagement ring at Kessler's, we have been treated wonderfully. The services they Read more...
From the minute my husband bought my engagement ring at Kessler's, we have been treated wonderfully. The services they provide are extensive. They replaced my husbands ring 3 different times when it didn't fit right. They resurfaced (or whatever they called it) my engagement ring for free. And they are just so nice when the help you. You don't feel like you don't belong amongst all their beautiful diamonds. We will continue to buy jewelry from them. Read less
Services Used: Jewelry
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RDavis
Wedding:
10/13/2007
5.0/5.0
this is the best place. my ring got snaged by a pet and they reset the stone and put a different head on all for free. the insurance in the best as long as the ring is not lost they can fix or replace anything!!
this is the best place. my ring got snaged by a pet and they reset the stone and put a different head on all for free. the Read more...
this is the best place. my ring got snaged by a pet and they reset the stone and put a different head on all for free. the insurance in the best as long as the ring is not lost they can fix or replace anything!! Read less
Services Used: Jewelry
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Angela
Wedding:
10/6/2007
5.0/5.0
My fiance (now husband) purchased my engagement ring at Kessler's, and I love it. I also love the warranty/guarantee that they offer. At so many jewelers, you must bring the ring in every 6 months to have it checked out... not at Kessler's. They were also so friendly.
My fiance (now husband) purchased my engagement ring at Kessler's, and I love it. I also love the warranty/guarantee that Read more...
My fiance (now husband) purchased my engagement ring at Kessler's, and I love it. I also love the warranty/guarantee that they offer. At so many jewelers, you must bring the ring in every 6 months to have it checked out... not at Kessler's. They were also so friendly. Read less
Services Used: Jewelry
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Tracy
Wedding:
9/29/2007
4.2/5.0
I love my rings and we went to a lost treasures sale, but it was hard to find matching pieces with the bands and the band and engagement ring.
I love my rings and we went to a lost treasures sale, but it was hard to find matching pieces with the bands and the band Read more...
I love my rings and we went to a lost treasures sale, but it was hard to find matching pieces with the bands and the band and engagement ring. Read less
Services Used: Jewelry
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Jami
Wedding:
9/15/2007
5.0/5.0
Kesslers diamonds is one of the best businesses I have been to in my entire life. The staff are so nice. They take the time to get to know you, what you like, and what you can afford. They have the biggest selection of rings I have seen, and they are very good at explaining the qualities of a diamond to you, so you can find one that fits your needs and budget. They have a great warranty as far as wear and tear, cleanings, etc. And we have gotten wedding cards, christmas cards and just because cards from them. Plus, they always have coffee and soda ready for you when you get there. I really feel like they care about me and want my business.
Kesslers diamonds is one of the best businesses I have been to in my entire life. The staff are so nice. They take the Read more...
Kesslers diamonds is one of the best businesses I have been to in my entire life. The staff are so nice. They take the time to get to know you, what you like, and what you can afford. They have the biggest selection of rings I have seen, and they are very good at explaining the qualities of a diamond to you, so you can find one that fits your needs and budget. They have a great warranty as far as wear and tear, cleanings, etc. And we have gotten wedding cards, christmas cards and just because cards from them. Plus, they always have coffee and soda ready for you when you get there. I really feel like they care about me and want my business. Read less
Services Used: Jewelry
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Erin
Wedding:
7/28/2007
4.8/5.0
Love the service we got. They were very willing to work with us in upgrading the center stone of my engagement ring as well as helping us to design two bands to go around my 3-stone diamond engagement ring. The custom pieces turned out beautifully. The jewelry is priced kind of high compared to other vendors but Kessler's provides great service and have great warranties. For instance we purchased a tungstan wedding band for my husband. Tungstan rings cannot be resized. If you buy one at Kesslers, you are able to exchange the ring for the next size up or down, no matter if you have only had the ring for a day, a few months, or years. We have only been married a few months and my husband has taken his ring back at least twice in order to get a ring that properly fits, at least for the time being. We all know our fingers tend to swell or shrink depending on the weather and weight gain/loss. This warranty is not something you can get at other vendors.
Love the service we got. They were very willing to work with us in upgrading the center stone of my engagement ring as Read more...
Love the service we got. They were very willing to work with us in upgrading the center stone of my engagement ring as well as helping us to design two bands to go around my 3-stone diamond engagement ring. The custom pieces turned out beautifully. The jewelry is priced kind of high compared to other vendors but Kessler's provides great service and have great warranties. For instance we purchased a tungstan wedding band for my husband. Tungstan rings cannot be resized. If you buy one at Kesslers, you are able to exchange the ring for the next size up or down, no matter if you have only had the ring for a day, a few months, or years. We have only been married a few months and my husband has taken his ring back at least twice in order to get a ring that properly fits, at least for the time being. We all know our fingers tend to swell or shrink depending on the weather and weight gain/loss. This warranty is not something you can get at other vendors. Read less
Services Used: Jewelry
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nland
Wedding:
7/7/2007
5.0/5.0
I bought my husband's ring from them. They are phenomenal. We don't have to bring the ring in for inspections but if something ever goes wrong they will cover it for free.
I bought my husband's ring from them. They are phenomenal. We don't have to bring the ring in for inspections but if Read more...
I bought my husband's ring from them. They are phenomenal. We don't have to bring the ring in for inspections but if something ever goes wrong they will cover it for free. Read less
Services Used: Jewelry
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Shannon
Wedding:
6/30/2007
5.0/5.0
Great staff. Great service. And you can't beat their lifetime warranty.
Great staff. Great service. And you can't beat their lifetime warranty.
Great staff. Great service. And you can't beat their lifetime warranty. Read less
Services Used: Jewelry
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Nikki
Wedding:
6/28/2007
4.0/5.0
Great place, just a bit on the pricey side.
Great place, just a bit on the pricey side.
Great place, just a bit on the pricey side. Read less
Services Used: Jewelry
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Natalie
Wedding:
6/9/2007
5.0/5.0
Kessler is great to buy diamonds from. The number one reason I like it is because you don't have to go in every 6 months to get it looked at by the jeweler. You go in whenever you want and get it cleaned whenever you want. If a diamond falls out they put one back in for you. About a month ago I hit my ring on the banister of the steps really hard and it twisted the head on my diamond, the next day I took it in and a week later I got my ring back good as new. Friendly service and all for free!
Kessler is great to buy diamonds from. The number one reason I like it is because you don't have to go in every 6 months Read more...
Kessler is great to buy diamonds from. The number one reason I like it is because you don't have to go in every 6 months to get it looked at by the jeweler. You go in whenever you want and get it cleaned whenever you want. If a diamond falls out they put one back in for you. About a month ago I hit my ring on the banister of the steps really hard and it twisted the head on my diamond, the next day I took it in and a week later I got my ring back good as new. Friendly service and all for free! Read less
Services Used: Jewelry
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Lisa
Wedding:
6/9/2007
4.9/5.0
Great job. They will always clean your rings for you and they will always replace or help you out whenever needed.
Great job. They will always clean your rings for you and they will always replace or help you out whenever needed.
Great job. They will always clean your rings for you and they will always replace or help you out whenever needed. Read less
Services Used: Jewelry
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Faith
Wedding:
6/9/2007
4.8/5.0
I love my ring. The staff is very friendly and helpful. They are not "pushy" like other places.
I love my ring. The staff is very friendly and helpful. They are not "pushy" like other places.
I love my ring. The staff is very friendly and helpful. They are not "pushy" like other places. Read less
Services Used: Jewelry
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Melissa
Wedding:
5/5/2007
5.0/5.0
outstanding quality and selection
outstanding quality and selection
outstanding quality and selection Read less
Services Used: Jewelry
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Dana
Wedding:
4/28/2007
5.0/5.0
My ring was beautiful and customized just for me. Their diamonds are amazing and my husband's ring turned out fabulous
My ring was beautiful and customized just for me. Their diamonds are amazing and my husband's ring turned out fabulous
My ring was beautiful and customized just for me. Their diamonds are amazing and my husband's ring turned out fabulous Read less
Services Used: Jewelry
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Steve
Wedding:
11/11/2006
0.8/5.0
I went to Kessler's to look at diamonds and was shown a brown 1 carat diamond for $4,000. I went online to blue nile and priced a 1.01ct f color SI1 with no florescence ideal cut with a GIA certificate for $4,200. I went back and asked how much a diamond like the one I saw online would be and they said more than $7,000. Needles to say I bought the blue nile diamond and had it set somewhere else. It's like looking at a car at one car lot for 15k and then going down the street and seeing the same exact car for 30k.
I went to Kessler's to look at diamonds and was shown a brown 1 carat diamond for $4,000. I went online to blue nile and Read more...
I went to Kessler's to look at diamonds and was shown a brown 1 carat diamond for $4,000. I went online to blue nile and priced a 1.01ct f color SI1 with no florescence ideal cut with a GIA certificate for $4,200. I went back and asked how much a diamond like the one I saw online would be and they said more than $7,000. Needles to say I bought the blue nile diamond and had it set somewhere else. It's like looking at a car at one car lot for 15k and then going down the street and seeing the same exact car for 30k. Read less
Services Used: Jewelry
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Shelly
Wedding:
9/29/2006
5.0/5.0
Wonderful all the way around. I worked with the Appleton store, they take care of everything for my ring now and there is never a charge. Their commercials suck, but everything else about them is fantastic!
Wonderful all the way around. I worked with the Appleton store, they take care of everything for my ring now and there is Read more...
Wonderful all the way around. I worked with the Appleton store, they take care of everything for my ring now and there is never a charge. Their commercials suck, but everything else about them is fantastic! Read less
Services Used: Jewelry
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Tasha711
Wedding:
9/16/2006
5.0/5.0
We bought our bands from Kesslers and they were and continue to be a great company. They offer lifetime assistance and they are very friendly.
We bought our bands from Kesslers and they were and continue to be a great company. They offer lifetime assistance and Read more...
We bought our bands from Kesslers and they were and continue to be a great company. They offer lifetime assistance and they are very friendly. Read less
Services Used: Jewelry
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Alisha
Wedding:
8/19/2006
5.0/5.0
We actually worked with several kessler stores. My husband bought my engagement ring from their Appleton location. I bought his ring from the Brookfield location. They are all wonderful. They work with you one on one and don't pressure you into anything you don't want to do. We had a problem with my first ring and they exchanged it for another one NO PROBLEM!!
We actually worked with several kessler stores. My husband bought my engagement ring from their Appleton location. I Read more...
We actually worked with several kessler stores. My husband bought my engagement ring from their Appleton location. I bought his ring from the Brookfield location. They are all wonderful. They work with you one on one and don't pressure you into anything you don't want to do. We had a problem with my first ring and they exchanged it for another one NO PROBLEM!! Read less
Services Used: Jewelry
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Laura
Wedding:
7/22/2006
4.2/5.0
we accually used the kesslers store out of Appleton Wi but it wasn't listed on here as a choice. They were great. They help pick out rings give advice and were great about getting everything here on time. they were also wonderful with getting the rings sized. my husband and I kept our rings a secret until the day of the wedding and everyone there helped keep the secret by not letting us see our rings. It was great!
we accually used the kesslers store out of Appleton Wi but it wasn't listed on here as a choice. They were great. They Read more...
we accually used the kesslers store out of Appleton Wi but it wasn't listed on here as a choice. They were great. They help pick out rings give advice and were great about getting everything here on time. they were also wonderful with getting the rings sized. my husband and I kept our rings a secret until the day of the wedding and everyone there helped keep the secret by not letting us see our rings. It was great! Read less
Services Used: Jewelry
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Colleen
Wedding:
7/7/2006
5.0/5.0
They did an excellent job of helping us decide what we wanted while remaining within our budget!
They did an excellent job of helping us decide what we wanted while remaining within our budget!
They did an excellent job of helping us decide what we wanted while remaining within our budget! Read less
Services Used: Jewelry
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Miranda
Wedding:
6/9/2006
3.7/5.0
We had the best of service up until getting our appraisals on the wedding bands. They did not put in their computer system that one of our rings was bought, so they refused to give us the appraisal, even with us taking in the receipt to prove we bought it from their store. It took us 2 months to get this matter handled.

Needless to say, we love the quality, but would consider working with a different location before going back to the store in Menomonee Falls.
We had the best of service up until getting our appraisals on the wedding bands. They did not put in their computer system Read more...
We had the best of service up until getting our appraisals on the wedding bands. They did not put in their computer system that one of our rings was bought, so they refused to give us the appraisal, even with us taking in the receipt to prove we bought it from their store. It took us 2 months to get this matter handled.

Needless to say, we love the quality, but would consider working with a different location before going back to the store in Menomonee Falls. Read less
Services Used: Jewelry
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greener
Wedding:
5/27/2006
4.6/5.0
My husband purchased my engagement ring at Kessler's. He was very pleased with the service he received. I had given him hints about what type of ring I wanted and through the description he gave them, he found EXACTLY what I wanted! When we began looking for wedding bands I was disappointed that my engagement setting did not have a matching band, or one that they knew of. After going to the designer's website I found that indeed there was a band. Kesslers was willing to order the band for me so that everything matched. My husband is in construction and did not want diamonds on his band- he wanted something that he would wear. After talking to the staff we learned that they were able to do custom designed rings. My husband had the idea of having a ring that had a barbed wire design on it to represent our two lives becoming linked together. When the initial drawings came back from the designer came back we were very impressed with the number of designs he had come up with. After choosing a design they made a mold for it and did a wax sample. The designer took my husband's suggestions, changed things a little, and came back with a new sample. We were thrilled with the final product and my husband receives compliments all of the time. We also love their replacement policies and the fact that I know in a few years I can trade in my 1-karat diamond solitaire for something bigger and just pay for the difference!
My husband purchased my engagement ring at Kessler's. He was very pleased with the service he received. I had given him Read more...
My husband purchased my engagement ring at Kessler's. He was very pleased with the service he received. I had given him hints about what type of ring I wanted and through the description he gave them, he found EXACTLY what I wanted! When we began looking for wedding bands I was disappointed that my engagement setting did not have a matching band, or one that they knew of. After going to the designer's website I found that indeed there was a band. Kesslers was willing to order the band for me so that everything matched. My husband is in construction and did not want diamonds on his band- he wanted something that he would wear. After talking to the staff we learned that they were able to do custom designed rings. My husband had the idea of having a ring that had a barbed wire design on it to represent our two lives becoming linked together. When the initial drawings came back from the designer came back we were very impressed with the number of designs he had come up with. After choosing a design they made a mold for it and did a wax sample. The designer took my husband's suggestions, changed things a little, and came back with a new sample. We were thrilled with the final product and my husband receives compliments all of the time. We also love their replacement policies and the fact that I know in a few years I can trade in my 1-karat diamond solitaire for something bigger and just pay for the difference! Read less
Services Used: Jewelry
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chellphillips
Wedding:
9/23/2005
4.0/5.0
very good quality of stones and settings. the free life time warranty is great too. they will resize and clean for free!
very good quality of stones and settings. the free life time warranty is great too. they will resize and clean for free!
very good quality of stones and settings. the free life time warranty is great too. they will resize and clean for free! Read less
Services Used: Jewelry
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grenadine9999
Wedding:
7/17/2004
4.8/5.0
Their warranty on their jewelry is unbeatable. Friendly and helpful service.
Their warranty on their jewelry is unbeatable. Friendly and helpful service.
Their warranty on their jewelry is unbeatable. Friendly and helpful service. Read less
Services Used: Jewelry

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