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Kim Son Ballroom

Houston , TX

LOCATION

2001 Jefferson St
Houston, TX 77003 US

PHONE

713-222-2461

WEBSITE

View website
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Catering , Wedding Venue

REVIEWS

3.5
out of 5.0
3.5/5.0
3.5/5.0
3.3/5.0
3.7/5.0
3.7/5.0
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Anonymous
Wedding:
Recently Married
2.7/5.0
Overall, my experience was just ok. I booked Kim Son for the venue and the food.

My biggest issue with them is their management is not coordinated at all. The manager that I spoke with throughout the entire process of booking the venue and selecting my options for the reception for months before my wedding was not actually there on my wedding day. So I had to speak with completely different people during my wedding day reception set up and the new people did not have all the details that I have agreed upon with the booking manager.

Since I was sharing the upstairs ballroom with another reception, the booking manager told me that we could either both use the lobby or neither reception will use the lobby at all. We agreed that no one will use the lobby, but on the actual day, the other bride was allowed to use the ENTIRE lobby for their photo area. I had to put my photo area inside my side of the ballroom. This was not fair AT ALL. I felt cheated.

Kim Son only has 2 easels they can let you use to put your main wedding photo on. (This is placed by the door so your guest knows this is your reception by your photo.) I reserved the taller easel with the booking manager. However, when I arrived, the other reception was using the taller easel even though it was already reserved by me. I had to tell management to switch it.

The changing room was also not ready at the time they said it would be. There was a lot of junk in there. I needed to tell them that I needed the room before they started clearing it out. It was like they didn't think I needed it even though I told the booking manager months ago that I did. Poor lighting inside and no outlets in case you need to re-curl your hair.

But I will say that they did do what I asked them for during the set up for the reception. The food was served on time. They were also willing to work with us on the timing when serving the food. As far as caking cutting and serving, only some of my guest received cake.
Overall, my experience was just ok. I booked Kim Son for the venue and the food.

My biggest issue with them is Read more...
Overall, my experience was just ok. I booked Kim Son for the venue and the food.

My biggest issue with them is their management is not coordinated at all. The manager that I spoke with throughout the entire process of booking the venue and selecting my options for the reception for months before my wedding was not actually there on my wedding day. So I had to speak with completely different people during my wedding day reception set up and the new people did not have all the details that I have agreed upon with the booking manager.

Since I was sharing the upstairs ballroom with another reception, the booking manager told me that we could either both use the lobby or neither reception will use the lobby at all. We agreed that no one will use the lobby, but on the actual day, the other bride was allowed to use the ENTIRE lobby for their photo area. I had to put my photo area inside my side of the ballroom. This was not fair AT ALL. I felt cheated.

Kim Son only has 2 easels they can let you use to put your main wedding photo on. (This is placed by the door so your guest knows this is your reception by your photo.) I reserved the taller easel with the booking manager. However, when I arrived, the other reception was using the taller easel even though it was already reserved by me. I had to tell management to switch it.

The changing room was also not ready at the time they said it would be. There was a lot of junk in there. I needed to tell them that I needed the room before they started clearing it out. It was like they didn't think I needed it even though I told the booking manager months ago that I did. Poor lighting inside and no outlets in case you need to re-curl your hair.

But I will say that they did do what I asked them for during the set up for the reception. The food was served on time. They were also willing to work with us on the timing when serving the food. As far as caking cutting and serving, only some of my guest received cake. Read less
Services Used: Catering, Wedding Venue
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Mai
Wedding:
3/24/2012
3.6/5.0
Great venue and great food. Communication was a little difficult, but the reception turned out great.
Great venue and great food. Communication was a little difficult, but the reception turned out great.
Great venue and great food. Communication was a little difficult, but the reception turned out great. Read less
Services Used: Catering, Wedding Venue
Bg3
Mrs. Nguyen
Wedding:
4/9/2011
5.0/5.0
We were able to book our reception at Kim Son 4 months before the wedding. We were so lucky! Everything was great. The staff was very accommodating and attentive. The food was hot and tasty. We were pleased.
We were able to book our reception at Kim Son 4 months before the wedding. We were so lucky! Everything was great. The Read more...
We were able to book our reception at Kim Son 4 months before the wedding. We were so lucky! Everything was great. The staff was very accommodating and attentive. The food was hot and tasty. We were pleased. Read less
Services Used: Catering, Wedding Venue
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alexandra
Wedding:
11/6/2010
3.0/5.0
I had my wedding at the Kim Son on Jefferson.
The reason I chose this place was because my parents really wanted to have a wedding @ Kim Son. The good thing about having a typical vietnamese wedding at Kim Son (is that it's cheaper than a typical American wedding,) but there's certain things that make it "eh" in my opinion. The carpet is old and the color is going off, and they leave the unused tables slanting against the walls (so one area of the reception looks like a storage.) Maybe, I'm just a picky person. Anyways, I ended up renting sound equipment from elsewhere (Houston Sound Rentals) instead of paying extra for their rental equipment. This is because earlier in the year, I went to my friend's wedding @ Kim Son and my friend had rented the sound equipment from them and it turned out to be a disaster. The equipment was just HORRIBLE (lots of static, and the speakers were screeching and blasting in our ears.)
I had my wedding at the Kim Son on Jefferson.
The reason I chose this place was because my parents really wanted to Read more...
I had my wedding at the Kim Son on Jefferson.
The reason I chose this place was because my parents really wanted to have a wedding @ Kim Son. The good thing about having a typical vietnamese wedding at Kim Son (is that it's cheaper than a typical American wedding,) but there's certain things that make it "eh" in my opinion. The carpet is old and the color is going off, and they leave the unused tables slanting against the walls (so one area of the reception looks like a storage.) Maybe, I'm just a picky person. Anyways, I ended up renting sound equipment from elsewhere (Houston Sound Rentals) instead of paying extra for their rental equipment. This is because earlier in the year, I went to my friend's wedding @ Kim Son and my friend had rented the sound equipment from them and it turned out to be a disaster. The equipment was just HORRIBLE (lots of static, and the speakers were screeching and blasting in our ears.) Read less
Services Used: Wedding Venue
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tearsofjoy
Wedding:
11/6/2010
2.8/5.0
Some of my guest didn't get all the food from my menu. When they asked for it, Kim Son said they were out and sent them out a replacement meal. They should have been prepared for the amount of people we reserved.
Some of my guest didn't get all the food from my menu. When they asked for it, Kim Son said they were out and sent them Read more...
Some of my guest didn't get all the food from my menu. When they asked for it, Kim Son said they were out and sent them out a replacement meal. They should have been prepared for the amount of people we reserved. Read less
Services Used: Wedding Venue
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mbenzon
Wedding:
10/10/2010
3.5/5.0
Food was not as good when served buffet style as when served regularly for dinner. Some glasses were dirty (food stains at the bottom) and left stains on the white linens before food was even served. Bathrooms smell funky. Staff is helpful and you can get a great deal for a lot of people!
Food was not as good when served buffet style as when served regularly for dinner. Some glasses were dirty (food stains at Read more...
Food was not as good when served buffet style as when served regularly for dinner. Some glasses were dirty (food stains at the bottom) and left stains on the white linens before food was even served. Bathrooms smell funky. Staff is helpful and you can get a great deal for a lot of people! Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Food was excellent. Staff was professional.
Food was excellent. Staff was professional.
Food was excellent. Staff was professional. Read less
Services Used: Catering, Wedding Venue
B2
Anonymous
Wedding:
2+ years ago
2.5/5.0
Beware, the price listed for the food menu is only good for the menu. Unlike lots of other American venues, this place does not include anything else. I find this place to be a bit pricey. Do not expect much when it comes to professionalism during your consultation. Vendor had me sit in the middle of the eating area (versus office). Vendor actually left my table to talk to another client in the middle of my consultation. I find this quite rude and unprofessional. Since vendor does profide decoration services for the ballroom, they have imposed several strict rules for hiring outside vendors to come in and decorate for you. Vendor's decor services are quite pricey, but their fees and deposits for outside vendor makes it almost impossible for you to try and outsource it.
Beware, the price listed for the food menu is only good for the menu. Unlike lots of other American venues, this place Read more...
Beware, the price listed for the food menu is only good for the menu. Unlike lots of other American venues, this place does not include anything else. I find this place to be a bit pricey. Do not expect much when it comes to professionalism during your consultation. Vendor had me sit in the middle of the eating area (versus office). Vendor actually left my table to talk to another client in the middle of my consultation. I find this quite rude and unprofessional. Since vendor does profide decoration services for the ballroom, they have imposed several strict rules for hiring outside vendors to come in and decorate for you. Vendor's decor services are quite pricey, but their fees and deposits for outside vendor makes it almost impossible for you to try and outsource it. Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
1+ year ago
2.6/5.0
Good food. However, their staff messed up my cake distribution. They served half of the ballroom twice while the other half did not get any cake. The menu was not printed this guests had no idea what to expect.
Good food. However, their staff messed up my cake distribution. They served half of the ballroom twice while the other Read more...
Good food. However, their staff messed up my cake distribution. They served half of the ballroom twice while the other half did not get any cake. The menu was not printed this guests had no idea what to expect. Read less
Services Used: Catering, Wedding Venue
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
1.4/5.0
I did not give Kim Son a high score because they were not very responsive to my wedding. On the day of the wedding, there was a playoff game going on. When I went to the back, the staff were watching football instead of prepping up to cater my wedding. The food came out an hour late. The manager didn't seem to care. Overall, it was a bad experience and I wished I could have booked a different venue. The bad service could be due to the fact that they booked 3 weddings that same night as well. I would suggest booking a venue that would only attend 1 wedding per night.
I did not give Kim Son a high score because they were not very responsive to my wedding. On the day of the wedding, there Read more...
I did not give Kim Son a high score because they were not very responsive to my wedding. On the day of the wedding, there was a playoff game going on. When I went to the back, the staff were watching football instead of prepping up to cater my wedding. The food came out an hour late. The manager didn't seem to care. Overall, it was a bad experience and I wished I could have booked a different venue. The bad service could be due to the fact that they booked 3 weddings that same night as well. I would suggest booking a venue that would only attend 1 wedding per night. Read less
Services Used: Catering, Wedding Venue
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