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Kirby Rentals, LLC

Orlando , FL
CONTACT US
CONTACT US

LOCATION

411 Hames Avenue
Orlando, FL 32805 US

PHONE

407-422-1001

WEBSITE

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Rentals & Photobooths

REVIEWS

4.3
out of 5.0
4.3/5.0
4.3/5.0
4.4/5.0
4.3/5.0
4.3/5.0
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Private User
Wedding:
12/13/2014
3.2/5.0
Go with a smaller vendor who cares more about customer service! I had a garden wedding at my parents' home for about 130 guests and needed a more reliable rental company. Initially, we went with Kirby because they are a bigger and have a wider selection, but that may not have been the best decision... The linens were delivered very late and were, ultimately, incorrect. There were a few other incorrect items delivered as well. However, the absolute low point of my wedding was the fact that I had to have my guests remove the ceremony chairs and set up 4 tables that Kirby was hired to do after the ceremony. When we contacted the office manager, Caroline, for a refund for this service, she said that they "are unable to process a refund at this time" because the workers informed her that they were told by my brother to wait, so they went to sit in their car and then, ultimately, left after it was all taken care of. Aside from making no sense at all (why would I want my guests to do manual labour at my wedding?!?), Caroline did contact us the day before the wedding asking to get out of the break-down/set-up job because the workers needed to attend their office Christmas party. So needless to say, they were in a rush to get out of there! Luckily, my family and friends have a great sense of humor about life because it was awfully embarrassing for my parents and myself. It's also disappointing that we're going to have a take a hit for that cost because, at the end of the day, Kirby did not breakdown the ceremony chairs or set up the 4 additional tables as we contracted for... but on a positive note, their prices are relatively good.
Go with a smaller vendor who cares more about customer service! I had a garden wedding at my parents' home for about 130 Read more...
Go with a smaller vendor who cares more about customer service! I had a garden wedding at my parents' home for about 130 guests and needed a more reliable rental company. Initially, we went with Kirby because they are a bigger and have a wider selection, but that may not have been the best decision... The linens were delivered very late and were, ultimately, incorrect. There were a few other incorrect items delivered as well. However, the absolute low point of my wedding was the fact that I had to have my guests remove the ceremony chairs and set up 4 tables that Kirby was hired to do after the ceremony. When we contacted the office manager, Caroline, for a refund for this service, she said that they "are unable to process a refund at this time" because the workers informed her that they were told by my brother to wait, so they went to sit in their car and then, ultimately, left after it was all taken care of. Aside from making no sense at all (why would I want my guests to do manual labour at my wedding?!?), Caroline did contact us the day before the wedding asking to get out of the break-down/set-up job because the workers needed to attend their office Christmas party. So needless to say, they were in a rush to get out of there! Luckily, my family and friends have a great sense of humor about life because it was awfully embarrassing for my parents and myself. It's also disappointing that we're going to have a take a hit for that cost because, at the end of the day, Kirby did not breakdown the ceremony chairs or set up the 4 additional tables as we contracted for... but on a positive note, their prices are relatively good. Read less
Services Used: Rentals & Photobooths
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Private User
Wedding:
11/1/2014
5.0/5.0
We rented our linens (napkins and table runners) from Kirby Rentals and I would definitely recommend them! They were very helpful in assisting with picking colors and fabrics that worked with the other items and colors we had already selected and the room setting. Their prices were very competitive and their customer service was great!
We rented our linens (napkins and table runners) from Kirby Rentals and I would definitely recommend them! They were very Read more...
We rented our linens (napkins and table runners) from Kirby Rentals and I would definitely recommend them! They were very helpful in assisting with picking colors and fabrics that worked with the other items and colors we had already selected and the room setting. Their prices were very competitive and their customer service was great! Read less
Services Used: Rentals & Photobooths
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Rhonda
Wedding:
6/1/2013
5.0/5.0
Kirby and Brenda are fabulous people to work with. They have been around forever so everyone here already knows how professional they are and what wonderful products they offer but I just want to say thank you for the patience (we changed our minds a dozen times) and advice (they REALLY know what you need!) You helped make our daughter's wedding as magical as we had dreamed!!
Kirby and Brenda are fabulous people to work with. They have been around forever so everyone here already knows how Read more...
Kirby and Brenda are fabulous people to work with. They have been around forever so everyone here already knows how professional they are and what wonderful products they offer but I just want to say thank you for the patience (we changed our minds a dozen times) and advice (they REALLY know what you need!) You helped make our daughter's wedding as magical as we had dreamed!! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
5/11/2013
5.0/5.0
We decided on linens a few days before our wedding. We were able to get them and they looked perfect!
We decided on linens a few days before our wedding. We were able to get them and they looked perfect!
We decided on linens a few days before our wedding. We were able to get them and they looked perfect! Read less
Services Used: Rentals & Photobooths
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Grisel
Wedding:
3/8/2013
5.0/5.0
Great selection of linens, very helpful staff and great prices. I came to Kirby as a referred customer after another company dropped the ball. Yvonne is great at her job. I left the shop so happy with my linen choice. The linens literally made the decor for our reception look even better. Thank you!
Great selection of linens, very helpful staff and great prices. I came to Kirby as a referred customer after another Read more...
Great selection of linens, very helpful staff and great prices. I came to Kirby as a referred customer after another company dropped the ball. Yvonne is great at her job. I left the shop so happy with my linen choice. The linens literally made the decor for our reception look even better. Thank you! Read less
Services Used: Rentals & Photobooths
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Ashley
Wedding:
12/29/2012
4.7/5.0
We loved working with Kirby! Brenda helped me design a table and we were able to play with various fabrics and colors. We ended up ordering quite a bit from Kirby including table linens, chair covers, china, flatware, and catering items. They were great to work with, had prompt delivery which made decorating go very smoothly. A couple of glasses broke in transport and the delivery men ran right back to replace what was missing which didn't even set our day back they accomplished this so quickly!
We loved working with Kirby! Brenda helped me design a table and we were able to play with various fabrics and colors. We Read more...
We loved working with Kirby! Brenda helped me design a table and we were able to play with various fabrics and colors. We ended up ordering quite a bit from Kirby including table linens, chair covers, china, flatware, and catering items. They were great to work with, had prompt delivery which made decorating go very smoothly. A couple of glasses broke in transport and the delivery men ran right back to replace what was missing which didn't even set our day back they accomplished this so quickly! Read less
Services Used: Rentals & Photobooths
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Michael
Wedding:
11/23/2012
5.0/5.0
Kirby provided our linens for our wedding. They had the perfect colors and were very accommodating. Their service is beyond excellent and took very good care of us.
Kirby provided our linens for our wedding. They had the perfect colors and were very accommodating. Their service is Read more...
Kirby provided our linens for our wedding. They had the perfect colors and were very accommodating. Their service is beyond excellent and took very good care of us. Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2/12/2012
0.0/5.0
Horrible!!! Do not use!! Dirty products and horrible customer svc!!
Horrible!!! Do not use!! Dirty products and horrible customer svc!!
Horrible!!! Do not use!! Dirty products and horrible customer svc!! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I highly recommend utilizing Kirby Rentals for your needs. Since our wedding was in November in Florida, we weren’t sure if we would need a tent, wind flaps, and/or heaters. Kirby Rentals provided all of these items to us and fortunately allowed us to cancel the tent and wind flaps 72 hours before our event because the weather was perfect! It was so nice to have that peace of mind leading up to the event. The company only charged us for the tent permit and even refunded the unused gas for the heaters we had on standby if it got chilly at night. They also provided a stage for our band, which worked out perfectly. Two thumbs up!
I highly recommend utilizing Kirby Rentals for your needs. Since our wedding was in November in Florida, we weren’t sure Read more...
I highly recommend utilizing Kirby Rentals for your needs. Since our wedding was in November in Florida, we weren’t sure if we would need a tent, wind flaps, and/or heaters. Kirby Rentals provided all of these items to us and fortunately allowed us to cancel the tent and wind flaps 72 hours before our event because the weather was perfect! It was so nice to have that peace of mind leading up to the event. The company only charged us for the tent permit and even refunded the unused gas for the heaters we had on standby if it got chilly at night. They also provided a stage for our band, which worked out perfectly. Two thumbs up! Read less
Services Used: Rentals & Photobooths
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Kirby Rental was very professional. Everything arrived at the venue on time and was set up and looked beautiful! They work with you in their showroom so you can get a vision of what your decor will look like ahead of time. They are quick to respond to emails or phone calls. We rented our chivalri chairs, cushions, overlays, and charger plates from them. Thank you Kirby!!
Kirby Rental was very professional. Everything arrived at the venue on time and was set up and looked beautiful! They work Read more...
Kirby Rental was very professional. Everything arrived at the venue on time and was set up and looked beautiful! They work with you in their showroom so you can get a vision of what your decor will look like ahead of time. They are quick to respond to emails or phone calls. We rented our chivalri chairs, cushions, overlays, and charger plates from them. Thank you Kirby!! Read less
Services Used: Rentals & Photobooths
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