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laus Deo Salon

Twinsburg , OH

LOCATION

9981 Vail Drive, Suite B
Twinsburg, OH 44087 US

PHONE

330-425-1660

WEBSITE

View website
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Beauty & Health

REVIEWS

4.3
out of 5.0
4.5/5.0
4.1/5.0
4.5/5.0
4.5/5.0
4.1/5.0
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Anonymous
Wedding:
[Private]
2.5/5.0
Disclaimer, I DID NOT book this vendor.
I called to inquire about onsite bridal hair for the day of my wedding. This salon was recommended by the makeup artist I am using, who told me not only do they do a wonderful job, but they also travel on site, which is exactly what I was looking for. When I called, I was told that they had a number of stylists that were not already booked so it looked like they could accommodate me for my wedding date. The girl I spoke with also said that they do travel on site and would send 2 or 3 girls depending on how many people would be needing services. She gave me price quotes so I could see which bridesmaids wanted to get their hair done and also gave me time frames for me, my flower girls, and the bridesmaids. She was very nice and told me that her boss would be getting back to me either the next day (Friday) or early the next week. I agreed that would be fine and hung up feeling good about basically booking a hair stylist.
I was very wrong.
I did not get a call back the next day or early the next week. I called them the following Wednesday and spoke with a gentleman, not the nice friendly woman I spoke with earlier. It was then that I was informed that they did not have anyone able to do wedding hair that day, and oh by the way THEY DO NOT TRAVEL ON SITE! To say I was angry was an understatement. All of the information I was given the week before was incorrect, apparently, and now I am talking to a man who does not seem to want to help me or work with me at all.
Did they suddenly change their minds? How does your policy and availability change that drastically over the course of 4 days, especially when I had inquired about that date and was told it was available? Shouldn't they have held it for me at least until the boss spoke with me?
I am outraged at the treatment I received and am incredibly unhappy that I now have to find another salon. If you want straightforward, honest service, look elsewhere.
Disclaimer, I DID NOT book this vendor.
I called to inquire about onsite bridal hair for the day of my wedding. This Read more...
Disclaimer, I DID NOT book this vendor.
I called to inquire about onsite bridal hair for the day of my wedding. This salon was recommended by the makeup artist I am using, who told me not only do they do a wonderful job, but they also travel on site, which is exactly what I was looking for. When I called, I was told that they had a number of stylists that were not already booked so it looked like they could accommodate me for my wedding date. The girl I spoke with also said that they do travel on site and would send 2 or 3 girls depending on how many people would be needing services. She gave me price quotes so I could see which bridesmaids wanted to get their hair done and also gave me time frames for me, my flower girls, and the bridesmaids. She was very nice and told me that her boss would be getting back to me either the next day (Friday) or early the next week. I agreed that would be fine and hung up feeling good about basically booking a hair stylist.
I was very wrong.
I did not get a call back the next day or early the next week. I called them the following Wednesday and spoke with a gentleman, not the nice friendly woman I spoke with earlier. It was then that I was informed that they did not have anyone able to do wedding hair that day, and oh by the way THEY DO NOT TRAVEL ON SITE! To say I was angry was an understatement. All of the information I was given the week before was incorrect, apparently, and now I am talking to a man who does not seem to want to help me or work with me at all.
Did they suddenly change their minds? How does your policy and availability change that drastically over the course of 4 days, especially when I had inquired about that date and was told it was available? Shouldn't they have held it for me at least until the boss spoke with me?
I am outraged at the treatment I received and am incredibly unhappy that I now have to find another salon. If you want straightforward, honest service, look elsewhere. Read less
Services Used: Beauty & Health
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Sharon
Wedding:
12/3/2009
4.9/5.0
The makeup looked great and it stayed on all night threw tears and breakdowns! I would recommend her to anybody looking to get their makeup done for any event.
The makeup looked great and it stayed on all night threw tears and breakdowns! I would recommend her to anybody looking to Read more...
The makeup looked great and it stayed on all night threw tears and breakdowns! I would recommend her to anybody looking to get their makeup done for any event. Read less
Services Used: Beauty & Health
Default vendor profile pic
Susan
Wedding:
7/12/2008
5.0/5.0
Gina and crew did an AMAZING job for us!! Everyone LOVED their hair – even my friend with a ‘fro of thick and crazy blond hair walked out of there looking like a million bucks.
Gina and crew did an AMAZING job for us!! Everyone LOVED their hair even my friend with a fro of thick and crazy blond Read more...
Gina and crew did an AMAZING job for us!! Everyone LOVED their hair – even my friend with a ‘fro of thick and crazy blond hair walked out of there looking like a million bucks. Read less
Services Used: Beauty & Health
Default vendor profile pic
srachwinds
Wedding:
4/11/2008
5.0/5.0
My hair was done just how I wanted it and did it ever look nice. I got lots of compliments on my hair. I wouldnt have anyone else do my hair as they do great work.
My hair was done just how I wanted it and did it ever look nice. I got lots of compliments on my hair. I wouldnt have Read more...
My hair was done just how I wanted it and did it ever look nice. I got lots of compliments on my hair. I wouldnt have anyone else do my hair as they do great work. Read less
Services Used: Beauty & Health
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