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Lefrancois Floral and Gift Shop

Norwich , CT

LOCATION

Norwich, CT US
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Flowers

REVIEWS

4.1
out of 5.0
4.0/5.0
3.9/5.0
4.4/5.0
3.9/5.0
4.4/5.0
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Sally
Wedding:
9/12/2014
4.2/5.0
I was married at the Mystic Seaport in September 2014. I screened a number of florists in the area but I found Joanne at LaFrancois to be the most approachable and flexible. She was upfront that she doesn't check the computer often so if you need her you have to use the phone. That's fine by me, I appreciated her telling me that! Flowers aren't necessarily my thing and I explained that when I spoke with Joanne - she didn't make me feel like an idiot like other florists did for not knowing specific species, etc - I told her the theme, the color palette and the emotions/vibe we were going for for the day and she said she loved it. I followed up with photos via email just to be sure we were on the same page and she confirmed she was on board and could make it work for my modest budget (under $2000 for minimal centerpieces and outdoor arrangements). Because I live in Colorado, we decided not to plan everything over the phone - I trusted her and waited until I could meet in person to see her decor and accessories and take a look at different style of flowers. I didn't mind waiting; it was helpful to meet in person, confirm we clicked and trust that she understood the rustic eclectic arrangements we were envisioning. Her workroom is a crafty artists playspace; I loved it - there are styles galore and decor options everywhere. It's not polished or neat, but instead it was like we were rolling up our sleeves to shop around for the right knick knacks to include. Joanne is incredibly passionate about what she does, she can be spacey but that's becasue her mind is planning and racing at a mile a minute - all good by me as long as she has follow through, I thought - which she does! Her team was also very nice the two times I came in and the one time I had my dog with me they furnished dog biscuits! The day of the wedding she personally delivered our bouquets (on time) and her husband set up the ceremony space and reception room (also on time, no issues with the venue) which I a
I was married at the Mystic Seaport in September 2014. I screened a number of florists in the area but I found Joanne at Read more...
I was married at the Mystic Seaport in September 2014. I screened a number of florists in the area but I found Joanne at LaFrancois to be the most approachable and flexible. She was upfront that she doesn't check the computer often so if you need her you have to use the phone. That's fine by me, I appreciated her telling me that! Flowers aren't necessarily my thing and I explained that when I spoke with Joanne - she didn't make me feel like an idiot like other florists did for not knowing specific species, etc - I told her the theme, the color palette and the emotions/vibe we were going for for the day and she said she loved it. I followed up with photos via email just to be sure we were on the same page and she confirmed she was on board and could make it work for my modest budget (under $2000 for minimal centerpieces and outdoor arrangements). Because I live in Colorado, we decided not to plan everything over the phone - I trusted her and waited until I could meet in person to see her decor and accessories and take a look at different style of flowers. I didn't mind waiting; it was helpful to meet in person, confirm we clicked and trust that she understood the rustic eclectic arrangements we were envisioning. Her workroom is a crafty artists playspace; I loved it - there are styles galore and decor options everywhere. It's not polished or neat, but instead it was like we were rolling up our sleeves to shop around for the right knick knacks to include. Joanne is incredibly passionate about what she does, she can be spacey but that's becasue her mind is planning and racing at a mile a minute - all good by me as long as she has follow through, I thought - which she does! Her team was also very nice the two times I came in and the one time I had my dog with me they furnished dog biscuits! The day of the wedding she personally delivered our bouquets (on time) and her husband set up the ceremony space and reception room (also on time, no issues with the venue) which I a Read less
Services Used: Flowers
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Kari
Wedding:
9/12/2014
4.5/5.0
Joanne is a great florist. I was thrilled when I saw how all of the flowers turned out on my wedding day. Joanne was able to create bouquets, centerpieces, and ceremony decorations that were consistent with my vision, while still staying within a budget I was comfortable with. Although Joanne does not use email, she communicated that upfront and was responsive via phone. This was important since I was an out-of-state bride and had limited opportunities to meet with Joanne in person. When I did meet with her, she really helped me to understand how everything would look for my wedding, pulling together sample flower/color combinations using actual flowers she had in the store, not just pictures from a catalog.
Joanne is a great florist. I was thrilled when I saw how all of the flowers turned out on my wedding day. Joanne was able Read more...
Joanne is a great florist. I was thrilled when I saw how all of the flowers turned out on my wedding day. Joanne was able to create bouquets, centerpieces, and ceremony decorations that were consistent with my vision, while still staying within a budget I was comfortable with. Although Joanne does not use email, she communicated that upfront and was responsive via phone. This was important since I was an out-of-state bride and had limited opportunities to meet with Joanne in person. When I did meet with her, she really helped me to understand how everything would look for my wedding, pulling together sample flower/color combinations using actual flowers she had in the store, not just pictures from a catalog. Read less
Services Used: Flowers
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Anonymous
Wedding:
1+ year ago
1.0/5.0
I reached out to Lefrancois floral for a quote on my wedding flowers. I left two messages with the shop and never heard back. I should have given up then but based on the reviews here I decided to try one more time. I finally reached Joanne the owner who said that she was too busy to meet with me to discuss flowers but we could set up a call one evening. We set up the call with her and spent about 45 minutes on the phone with her telling her our ideas and getting ideas from her. She seemed pleasant and did have some good ideas. She promised to email me a quote in a week. Well two weeks passed and i heard nothing from Joanne or anyone from the shop so I emailed and then called the shop inquiring about the quote.The person who answered said they would pass the message onto Joanne. I never heard back from anyone. I would take your business elsewhere. There are plenty of flower shops in the area ( I interviewed a lot) that are comparable if not better price and quality wise but have a higher level of professionalism and responsiveness.
I reached out to Lefrancois floral for a quote on my wedding flowers. I left two messages with the shop and never heard Read more...
I reached out to Lefrancois floral for a quote on my wedding flowers. I left two messages with the shop and never heard back. I should have given up then but based on the reviews here I decided to try one more time. I finally reached Joanne the owner who said that she was too busy to meet with me to discuss flowers but we could set up a call one evening. We set up the call with her and spent about 45 minutes on the phone with her telling her our ideas and getting ideas from her. She seemed pleasant and did have some good ideas. She promised to email me a quote in a week. Well two weeks passed and i heard nothing from Joanne or anyone from the shop so I emailed and then called the shop inquiring about the quote.The person who answered said they would pass the message onto Joanne. I never heard back from anyone. I would take your business elsewhere. There are plenty of flower shops in the area ( I interviewed a lot) that are comparable if not better price and quality wise but have a higher level of professionalism and responsiveness. Read less
Services Used: Flowers
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Jessica
Wedding:
9/29/2012
4.7/5.0
Joanne was amazing from the start. She asked for our budget and really provided great flowers within our budget ($600!) She worked with what I had in mind, adding her professional opinion in an appropriate and friendly manner. She let us change things around the week before the wedding and had GREAT communication!
Joanne was amazing from the start. She asked for our budget and really provided great flowers within our budget ($600!) Read more...
Joanne was amazing from the start. She asked for our budget and really provided great flowers within our budget ($600!) She worked with what I had in mind, adding her professional opinion in an appropriate and friendly manner. She let us change things around the week before the wedding and had GREAT communication! Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Joanne is the most wonderful florist I have ever met! When looking for a florist, I met with about 8, Joanne was my first and she set the bar. I am so happy we went with her!! She even gave me ideas for the venue decorations (that were non floral). She will make your flower dreams come true :) her team is amazing too :) I started to cry when I saw my bouquet because they did such an amazing job. She heard what I wanted, told me some options of flowers that were cheaper that could have the same effect. She stayed in my budget. I can't say enough positive things about this florist besides you would be stupid to not go with them! They are the best!!
Joanne is the most wonderful florist I have ever met! When looking for a florist, I met with about 8, Joanne was my first Read more...
Joanne is the most wonderful florist I have ever met! When looking for a florist, I met with about 8, Joanne was my first and she set the bar. I am so happy we went with her!! She even gave me ideas for the venue decorations (that were non floral). She will make your flower dreams come true :) her team is amazing too :) I started to cry when I saw my bouquet because they did such an amazing job. She heard what I wanted, told me some options of flowers that were cheaper that could have the same effect. She stayed in my budget. I can't say enough positive things about this florist besides you would be stupid to not go with them! They are the best!! Read less
Services Used: Flowers
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rywags
Wedding:
10/17/2010
5.0/5.0
I need to be able to give more than 5 stars! Joanne is amazing. I will be the first to admit, I have trouble visualizing things sometimes, but that is certainly not the case here. Joanne is one of the most detail oriented perfectionist I have ever met. The flowers were amazing. The people that run the reception hall said they were maybe the nicest, best flowers they had ever seen. Joanne was the third vendor we went to talk with. She was the warmest and nicest one by far! I am now a life long customer of hers! She was honest, open, and most of all, willing to give advice. When we went to the other two florists, they were just "yes" people, and never gave their opinion, or told us what was an expensive flower, and what flower you could subsititute to get the same effect for a much lower price. Joanne ended up being a little more expensive, but when you break it down versus the other quotes, you end up getting a TON more for your money. In the end, we were between two shops, Joanne and another shop that was much cheaper. Joanne's quote included alot of extras (her ideas that she came up... shes extremely creative). When we went to the other shop to try and compare apples with apples, we either got prices that were much much higher than hers, or a simple "no, we dont do that". So in the end, we couldnt have been happier with our choice!
I need to be able to give more than 5 stars! Joanne is amazing. I will be the first to admit, I have trouble visualizing Read more...
I need to be able to give more than 5 stars! Joanne is amazing. I will be the first to admit, I have trouble visualizing things sometimes, but that is certainly not the case here. Joanne is one of the most detail oriented perfectionist I have ever met. The flowers were amazing. The people that run the reception hall said they were maybe the nicest, best flowers they had ever seen. Joanne was the third vendor we went to talk with. She was the warmest and nicest one by far! I am now a life long customer of hers! She was honest, open, and most of all, willing to give advice. When we went to the other two florists, they were just "yes" people, and never gave their opinion, or told us what was an expensive flower, and what flower you could subsititute to get the same effect for a much lower price. Joanne ended up being a little more expensive, but when you break it down versus the other quotes, you end up getting a TON more for your money. In the end, we were between two shops, Joanne and another shop that was much cheaper. Joanne's quote included alot of extras (her ideas that she came up... shes extremely creative). When we went to the other shop to try and compare apples with apples, we either got prices that were much much higher than hers, or a simple "no, we dont do that". So in the end, we couldnt have been happier with our choice! Read less
Services Used: Flowers
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2XaMommy
Wedding:
5/23/2009
4.5/5.0
This was the second florist I went to see, the first did not give me a warm fuzzy feeling after talking with him. Joanne really sat down with me and went over everything in detail. The day of the wedding she dropped what was needed at the hotel, then went off to decorate the ceremony and reception sites. The flowers were just amazing! She even set up the gazebo with the fabric I bought to drape around it, and it was just breathe taking. All the arrangements at the reception were beautiful, I couldn't have asked for more. I admit I was a little afraid that the price she quoted us was on the steep side, but it was well worth it. I couldn't have been happier.
This was the second florist I went to see, the first did not give me a warm fuzzy feeling after talking with him. Joanne Read more...
This was the second florist I went to see, the first did not give me a warm fuzzy feeling after talking with him. Joanne really sat down with me and went over everything in detail. The day of the wedding she dropped what was needed at the hotel, then went off to decorate the ceremony and reception sites. The flowers were just amazing! She even set up the gazebo with the fabric I bought to drape around it, and it was just breathe taking. All the arrangements at the reception were beautiful, I couldn't have asked for more. I admit I was a little afraid that the price she quoted us was on the steep side, but it was well worth it. I couldn't have been happier. Read less
Services Used: Flowers
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