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Lewis Jewelers

Ann Arbor , MI

LOCATION

Ann Arbor, MI US

WEBSITE

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Jewelry

REVIEWS

4.4
out of 5.0
4.5/5.0
4.6/5.0
4.6/5.0
3.8/5.0
4.4/5.0
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Private User
Wedding:
9/20/2014
1.3/5.0
The folks at Lewis Jewelers were not helpful at all. All of their display rings are one size which is way too small for my husbands finger. I understand that they couldn't possibly keep every size of every ring in stock, but wouldn't it make sense to have the displays in large sizes so one could get a sense of how it will look on your hand? Based on the recommendations of the sales associate, we ordered a ring for him. It came in later than expected and we had to call them and ask them where it was. No big deal though as we ordered it in plenty of time. The problem really came when we went to pick up the ring. They had sized him wrong and the ring was a full size too big. Additionally, once he was able to actually put the ring on his finger the style itself was just too big for his hand. They said that the only thing they could do for us was exchange it for a smaller ring size but they absolutely could not switch styles. How can someone possibly pick out a style of ring to wear every day for the rest of their life when they can't try it on first? Since he clearly did not like the ring we started to look around at other styles. We did have several more questions about the different metals that the sales associates were not able to answer; in the end I Googled our questions to get the answers. We were able to find another style he liked and with some pressing they agreed to do an even exchange, even though the ring we ended up with was SEVERAL HUNDRED DOLLARS CHEAPER than the ring we paid for. In hindsight we would have been much better off buying his ring online from Blue Nile like we did with mine. They have a much more reasonable return policy and no sales associates there to lead you astray.
The folks at Lewis Jewelers were not helpful at all. All of their display rings are one size which is way too small for my Read more...
The folks at Lewis Jewelers were not helpful at all. All of their display rings are one size which is way too small for my husbands finger. I understand that they couldn't possibly keep every size of every ring in stock, but wouldn't it make sense to have the displays in large sizes so one could get a sense of how it will look on your hand? Based on the recommendations of the sales associate, we ordered a ring for him. It came in later than expected and we had to call them and ask them where it was. No big deal though as we ordered it in plenty of time. The problem really came when we went to pick up the ring. They had sized him wrong and the ring was a full size too big. Additionally, once he was able to actually put the ring on his finger the style itself was just too big for his hand. They said that the only thing they could do for us was exchange it for a smaller ring size but they absolutely could not switch styles. How can someone possibly pick out a style of ring to wear every day for the rest of their life when they can't try it on first? Since he clearly did not like the ring we started to look around at other styles. We did have several more questions about the different metals that the sales associates were not able to answer; in the end I Googled our questions to get the answers. We were able to find another style he liked and with some pressing they agreed to do an even exchange, even though the ring we ended up with was SEVERAL HUNDRED DOLLARS CHEAPER than the ring we paid for. In hindsight we would have been much better off buying his ring online from Blue Nile like we did with mine. They have a much more reasonable return policy and no sales associates there to lead you astray. Read less
Services Used: Jewelry
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Katherine
Wedding:
10/16/2010
4.4/5.0
We loved our rings! They were beautiful, on time and great!!
We loved our rings! They were beautiful, on time and great!!
We loved our rings! They were beautiful, on time and great!! Read less
Services Used: Jewelry
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Rebecca
Wedding:
8/7/2010
4.6/5.0
Lewis Jewelers has beautiful rings - totally worth it.
Lewis Jewelers has beautiful rings - totally worth it.
Lewis Jewelers has beautiful rings - totally worth it. Read less
Services Used: Jewelry
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amysmom
Wedding:
10/18/2008
4.6/5.0
My husband bought my engagement ring from Lewis Jewelers and we bought our wedding bands from them too. They have a great selection and are very attentive. We had a problem with my engagement ring and they took care of it immediately and with no hesitation. Every time we go in to the store we are greeted with a warm smile and the woman who sold us our rings knows us by name.
My husband bought my engagement ring from Lewis Jewelers and we bought our wedding bands from them too. They have a great Read more...
My husband bought my engagement ring from Lewis Jewelers and we bought our wedding bands from them too. They have a great selection and are very attentive. We had a problem with my engagement ring and they took care of it immediately and with no hesitation. Every time we go in to the store we are greeted with a warm smile and the woman who sold us our rings knows us by name. Read less
Services Used: Jewelry
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ChanJas
Wedding:
8/29/2008
5.0/5.0
Staff was very friendly and accomodating to our price range. We purchased our wedding bands from Lewis and we love them! Of course, they are all salesmen.. so don't let them push you around...stick to your price!
Staff was very friendly and accomodating to our price range. We purchased our wedding bands from Lewis and we love them! Read more...
Staff was very friendly and accomodating to our price range. We purchased our wedding bands from Lewis and we love them! Of course, they are all salesmen.. so don't let them push you around...stick to your price! Read less
Services Used: Jewelry
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Kate
Wedding:
9/1/2007
4.5/5.0
We bought my husbands ring here and even though it was only 14k white gold, the price tag said it was either $700 or $800 which I thought was a lot of money. But- we ended up getting it for a little over $500- still a lot of money but it was the only ring in this style that we could find.
We bought my husbands ring here and even though it was only 14k white gold, the price tag said it was either $700 or $800 Read more...
We bought my husbands ring here and even though it was only 14k white gold, the price tag said it was either $700 or $800 which I thought was a lot of money. But- we ended up getting it for a little over $500- still a lot of money but it was the only ring in this style that we could find. Read less
Services Used: Jewelry
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Jami
Wedding:
9/24/2005
5.0/5.0
I love the staff at Lewis Jewelers, even when I bring my ring(s) in to get cleaned, they treat me like I'm spending a million dollars. I have returned for additional items, and other services because our time with them when we bought our rings was wonderful.
I love the staff at Lewis Jewelers, even when I bring my ring(s) in to get cleaned, they treat me like I'm spending a Read more...
I love the staff at Lewis Jewelers, even when I bring my ring(s) in to get cleaned, they treat me like I'm spending a million dollars. I have returned for additional items, and other services because our time with them when we bought our rings was wonderful. Read less
Services Used: Jewelry
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Candace
Wedding:
8/12/2005
5.0/5.0
This is a family owned business that's very personable and will cater to your every need. It's a beautiful place and you get quality services and jewely!
This is a family owned business that's very personable and will cater to your every need. It's a beautiful place and you Read more...
This is a family owned business that's very personable and will cater to your every need. It's a beautiful place and you get quality services and jewely! Read less
Services Used: Jewelry
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