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Lily's Bridal

Orlando , FL
CONTACT US
CONTACT US

LOCATION

1920 East Colonial Drive
Orlando, FL 32803 US (map)

PHONE

407-228-4050
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

At Lily’s Bridal we value our customers above all. We always do our very best to provide our brides with, not only the best customer service, but also the best products at reasonable... Read more
At Lily’s Bridal we value our customers above all. We always do our very best to provide our brides with, not only the best customer service, but also the best products at reasonable prices.

At Lily’s Bridal we have beautiful designer gowns for the bride, bridesmaids, flower girls, mothers or grandmothers, and any other special attendants/guests. Our in-store collection has from straight/fitted to full ball gowns, and a plus size section. Combine this with our wide variety of veils and jewelry, to complete your perfect wedding look! We have a wonderful Priority Program for the brides that have a little less time allowed and a great clearance rack for the brides on a budget. Also, we offer our own alterations department, to assure your perfect custom fit! Our bridal consultants will strive to make sure that you have your complete bridal look, just the way you dreamed it!

Do not hesitate to call and make your appointment today! Your satisfaction is our success! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Alterations, Preservation, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Garters, Hair Accessories, Jewelry, Plus Size Gowns, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months, 6-8 months
How often do you receive new bridal gowns?
Seasonally, Weekly
What is your return policy?
Final Sale

REVIEWS

4.1
out of 5.0
4.0/5.0
4.2/5.0
4.0/5.0
4.2/5.0
4.2/5.0
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Default vendor profile pic
Brittany
Wedding:
4/29/2017
0.5/5.0
I wanted to at least give Lily's 2 stars because my first appointment was an amazing experience, however everything else that ensued afterwards tarnished that experience. Brianna was my first consultant and she helped me find my dream dress. Unfortunately I have not seen her since. Since I found such a beautiful dress, I wanted to get my bridesmaids dresses here as well and they had the perfect dress that I customized for my wedding colors. The dresses arrived a couple months later, except for one. The manager left both me and my bridesmaid a voicemail saying there was a mixup/delivery error. They ensured the dress would be in the beginning of April (wedding is April 29) My bridesmaid's mom called the store and they told her the dress was NEVER ORDERED. I went in for my final fitting and pick up my dress March 31, and asked about the status on her dress. They had it in store, but never called and have no idea how long it was there. On top of that mess, the seamstress admitted to miscalculating the bustles on my dress and it would be extra cost and more time to do so, and I had to remind her to change the clasp in store because she forgot to do so when she was supposed to. She sounded and appeared to be so disheveled, and honestly seemed as though she didn't care. And the icing on the cake? They changed locations the day of my final appointment and never bothered to call and let me know. This place is a disaster and they're liars. Shady.
I wanted to at least give Lily's 2 stars because my first appointment was an amazing experience, however everything else Read more...
I wanted to at least give Lily's 2 stars because my first appointment was an amazing experience, however everything else that ensued afterwards tarnished that experience. Brianna was my first consultant and she helped me find my dream dress. Unfortunately I have not seen her since. Since I found such a beautiful dress, I wanted to get my bridesmaids dresses here as well and they had the perfect dress that I customized for my wedding colors. The dresses arrived a couple months later, except for one. The manager left both me and my bridesmaid a voicemail saying there was a mixup/delivery error. They ensured the dress would be in the beginning of April (wedding is April 29) My bridesmaid's mom called the store and they told her the dress was NEVER ORDERED. I went in for my final fitting and pick up my dress March 31, and asked about the status on her dress. They had it in store, but never called and have no idea how long it was there. On top of that mess, the seamstress admitted to miscalculating the bustles on my dress and it would be extra cost and more time to do so, and I had to remind her to change the clasp in store because she forgot to do so when she was supposed to. She sounded and appeared to be so disheveled, and honestly seemed as though she didn't care. And the icing on the cake? They changed locations the day of my final appointment and never bothered to call and let me know. This place is a disaster and they're liars. Shady. Read less
Services Used: Dress & Attire
Default vendor profile pic
Hannah
Wedding:
4/29/2017
0.5/5.0
We ordered our bridesmaid dresses in November, all of them arrived on time except for mine. They claimed that there was a delay in shipping but mine would be arriving soon. Called back and turns out they had never ordered mine to begin with. I didn't receive mine until a month before the wedding. They overcharged the bride on alterations and even forgot to do several of the alterations she asked for. They told her they could do the additional alterations she needed but it would cost an additional fee. Overall the staff was rude to myself, my mother, the bride, and her mother. Stay far away.
We ordered our bridesmaid dresses in November, all of them arrived on time except for mine. They claimed that there was a Read more...
We ordered our bridesmaid dresses in November, all of them arrived on time except for mine. They claimed that there was a delay in shipping but mine would be arriving soon. Called back and turns out they had never ordered mine to begin with. I didn't receive mine until a month before the wedding. They overcharged the bride on alterations and even forgot to do several of the alterations she asked for. They told her they could do the additional alterations she needed but it would cost an additional fee. Overall the staff was rude to myself, my mother, the bride, and her mother. Stay far away. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.5/5.0
Lily's Bridal: Hurting bride's self-esteem and bank account one wedding at a time! (Sorry, that was harsh, but they really messed up my sister's bridesmaid dresses and were not helpful.)
Lily's Bridal: Hurting bride's self-esteem and bank account one wedding at a time! (Sorry, that was harsh, but they really Read more...
Lily's Bridal: Hurting bride's self-esteem and bank account one wedding at a time! (Sorry, that was harsh, but they really messed up my sister's bridesmaid dresses and were not helpful.) Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
I got my bridesmaid dresses here and the team gave my bridesmaids and I a wonderful experience. The called us right away when the dresses arrived and made sure all the dresses fit the girls before they walked out the doors. I didnt get my gown their, but just by walking around I could tell that there is some beautiful wedding dresses waiting for a bride to pick them.
I got my bridesmaid dresses here and the team gave my bridesmaids and I a wonderful experience. The called us right away Read more...
I got my bridesmaid dresses here and the team gave my bridesmaids and I a wonderful experience. The called us right away when the dresses arrived and made sure all the dresses fit the girls before they walked out the doors. I didnt get my gown their, but just by walking around I could tell that there is some beautiful wedding dresses waiting for a bride to pick them. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Lily's Bridal is amazing! I went there for their selection of Maggie Sottero dresses. However, when I described what I like, Brooke pulled Maggie Sottero dresses and a few other designers. She nailed it right on the first dress she pulled. It was the one I immediately fell in love with. She was very helpful and professional and assisted me in trying on more dresses which just reconfirmed my dress decision. I picked it within the first 30 minutes of my appointment and couldn't me happier. I am in love my dress, and the store as a whole. Look no further than Lily's Bridal!
Lily's Bridal is amazing! I went there for their selection of Maggie Sottero dresses. However, when I described what I Read more...
Lily's Bridal is amazing! I went there for their selection of Maggie Sottero dresses. However, when I described what I like, Brooke pulled Maggie Sottero dresses and a few other designers. She nailed it right on the first dress she pulled. It was the one I immediately fell in love with. She was very helpful and professional and assisted me in trying on more dresses which just reconfirmed my dress decision. I picked it within the first 30 minutes of my appointment and couldn't me happier. I am in love my dress, and the store as a whole. Look no further than Lily's Bridal! Read less
Services Used: Dress & Attire
Default vendor profile pic
Kaleigh
Wedding:
3/17/2017
3.7/5.0
While the dress I got was beautiful, you have to be careful about your budget. I initially told the lady helping me that my budget was between $600-700. She picked out several styles that I wanted and then showed me a beautiful dress and stated it was $900. Even though it was a little over budget, I was willing to try it on. Turns out it was actually $998. I was a little thrown off that she would tell me it was only $900 when it clearly was 1k. I ended up getting the dress, because my Mom paid for it. I just didn't like the used car salesman tactics that she used to get me into the dress.
While the dress I got was beautiful, you have to be careful about your budget. I initially told the lady helping me that Read more...
While the dress I got was beautiful, you have to be careful about your budget. I initially told the lady helping me that my budget was between $600-700. She picked out several styles that I wanted and then showed me a beautiful dress and stated it was $900. Even though it was a little over budget, I was willing to try it on. Turns out it was actually $998. I was a little thrown off that she would tell me it was only $900 when it clearly was 1k. I ended up getting the dress, because my Mom paid for it. I just didn't like the used car salesman tactics that she used to get me into the dress. Read less
Services Used: Dress & Attire
Default vendor profile pic
Stephanie
Wedding:
2/25/2017
5.0/5.0
I heard that Lily's Bridal had the wedding dress designer I absolutely love so I knew I had to go to try on some Maggie Sottero dresses plus at the time there was a trunk show taking place for Maggie Sottero. I wasn't actually going to be looking for a dress at the moment I went to the trunk show, but my wedding coordinator Kim Tran with Pearl White Events recommended I go just to see as I might find the one.

I went with my family and bridesmaids to try on some dresses at the trunk show and I found the one. I was not expecting to find it so fast and at the first place I looked but I could not let this amazingly beautiful dress go, so I knew it had to be the one. The ladies at Lily's bridal were so sweet and Quincy and Annie helped me out a bunch with trying on so many beautiful dresses.

As time went on and it got closer to my wedding date, Jewel the seamstress was so helpful and so fun to work with. She brought my vision to change my dress style a bit to life and after a few fittings my dress was complete and it was everything I'd hoped for and more. Jewel was so great to work with and she made my dream dress come to life and I felt amazing in it.

Thank you again to everyone at Lily's Bridal for all your help and I will definitely highly recommend you all for anyone looking for their wedding dress and already have recommended a few ladies to go there. Thank you again!

-Stephanie Gasparri-Pena
I heard that Lily's Bridal had the wedding dress designer I absolutely love so I knew I had to go to try on some Maggie Read more...
I heard that Lily's Bridal had the wedding dress designer I absolutely love so I knew I had to go to try on some Maggie Sottero dresses plus at the time there was a trunk show taking place for Maggie Sottero. I wasn't actually going to be looking for a dress at the moment I went to the trunk show, but my wedding coordinator Kim Tran with Pearl White Events recommended I go just to see as I might find the one.

I went with my family and bridesmaids to try on some dresses at the trunk show and I found the one. I was not expecting to find it so fast and at the first place I looked but I could not let this amazingly beautiful dress go, so I knew it had to be the one. The ladies at Lily's bridal were so sweet and Quincy and Annie helped me out a bunch with trying on so many beautiful dresses.

As time went on and it got closer to my wedding date, Jewel the seamstress was so helpful and so fun to work with. She brought my vision to change my dress style a bit to life and after a few fittings my dress was complete and it was everything I'd hoped for and more. Jewel was so great to work with and she made my dream dress come to life and I felt amazing in it.

Thank you again to everyone at Lily's Bridal for all your help and I will definitely highly recommend you all for anyone looking for their wedding dress and already have recommended a few ladies to go there. Thank you again!

-Stephanie Gasparri-Pena Read less
Services Used: Dress & Attire
Default vendor profile pic
Katie
Wedding:
1/29/2017
0.5/5.0
Worst customer service I have ever experienced. All the bridesmaids were in town to pick up our dresses, but none of them fit! When we told the main woman at the front her recommendation to us was to lose some weight in the upcoming months. How horrifying as one of the bridesmaids is recovering from an eating disorder.

She then proceeded to let us know we could come back on a different day and all pay more to fix their mistakes. When we tried to explain that this is not right how they are treating us, her response was "thank you, bye!" As she proceeded to walk into the back and ignore us.

Brides stay away!
Worst customer service I have ever experienced. All the bridesmaids were in town to pick up our dresses, but none of them Read more...
Worst customer service I have ever experienced. All the bridesmaids were in town to pick up our dresses, but none of them fit! When we told the main woman at the front her recommendation to us was to lose some weight in the upcoming months. How horrifying as one of the bridesmaids is recovering from an eating disorder.

She then proceeded to let us know we could come back on a different day and all pay more to fix their mistakes. When we tried to explain that this is not right how they are treating us, her response was "thank you, bye!" As she proceeded to walk into the back and ignore us.

Brides stay away! Read less
Services Used: Dress & Attire
Default vendor profile pic
Dao
Wedding:
1/21/2017
5.0/5.0
Awesome little boutique shop that has a pretty good selection of dresses. After finding my dress, I came back for my first fitting with Jewels. She's amazing! From the first fitting she knew exactly what alterations were necessary and made everything look perfect and flawless by the last fitting. I also got dress and veil steamed here. Great service, thanks so much!
Awesome little boutique shop that has a pretty good selection of dresses. After finding my dress, I came back for my first Read more...
Awesome little boutique shop that has a pretty good selection of dresses. After finding my dress, I came back for my first fitting with Jewels. She's amazing! From the first fitting she knew exactly what alterations were necessary and made everything look perfect and flawless by the last fitting. I also got dress and veil steamed here. Great service, thanks so much! Read less
Services Used: Dress & Attire
Default vendor profile pic
Candice
Wedding:
12/10/2016
3.9/5.0
I bought a very specific Maggie Sottero gown from here. First off they made me order 2 sizes to big so the thing was literally falling off me when it arrived in. Then the alterations girl, Julie, made my dress so tight I wouldn't breath then she had to let it out. I ordered extra length to make specific straps for my gown, which cost a fortune, they during the reception, my straps broke out of the dress. I was soooo disappointed, I spent so much money and didn't get what I wanted. Brooke is amazing, don't let anyone but her help you! Overall, great place to get a gown, just use a different alterations specialist.
I bought a very specific Maggie Sottero gown from here. First off they made me order 2 sizes to big so the thing was Read more...
I bought a very specific Maggie Sottero gown from here. First off they made me order 2 sizes to big so the thing was literally falling off me when it arrived in. Then the alterations girl, Julie, made my dress so tight I wouldn't breath then she had to let it out. I ordered extra length to make specific straps for my gown, which cost a fortune, they during the reception, my straps broke out of the dress. I was soooo disappointed, I spent so much money and didn't get what I wanted. Brooke is amazing, don't let anyone but her help you! Overall, great place to get a gown, just use a different alterations specialist. Read less
Services Used: Dress & Attire

MAP

 
1920 East Colonial Drive, Orlando, FL 32803 See On Map
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