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Lily's Bridal

Orlando , FL
CONTACT US
CONTACT US

LOCATION

2109-2111 East Colonial Drive
Orlando, FL 32803 US (map)

WEBSITE

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ABOUT US

At Lily’s Bridal we value our customers above all. We always do our very best to provide our brides with, not only the best customer service, but also the best products at reasonable... Read more
At Lily’s Bridal we value our customers above all. We always do our very best to provide our brides with, not only the best customer service, but also the best products at reasonable prices.

At Lily’s Bridal we have beautiful designer gowns for the bride, bridesmaids, flower girls, mothers or grandmothers, and any other special attendants/guests. Our in-store collection has from straight/fitted to full ball gowns, and a plus size section. Combine this with our wide variety of veils and jewelry, to complete your perfect wedding look! We have a wonderful Priority Program for the brides that have a little less time allowed and a great clearance rack for the brides on a budget. Also, we offer our own alterations department, to assure your perfect custom fit! Our bridal consultants will strive to make sure that you have your complete bridal look, just the way you dreamed it!

Do not hesitate to call and make your appointment today! Your satisfaction is our success! Read less
Dress & Attire

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Appointments are recommended on week days, and are required on Saturdays.
What is the typical turn-around time for a dress?
Once ordered, dresses can take around 6 months to come in. We recommend ordering your dress 6-8 months in advance to allow time for alterations.
Do you carry new or once worn gowns?
We only carry new gowns for our samples in the store. We special order all of our gowns and we also have an off the rack section at a discounted price.
How often do you receive new dresses?
We receive new dresses every week!
Do you have a seamstress onsite?
We have two seamstresses available to assist you in your alterations.
In addition to wedding dresses, what other products do you sell?
We also have veils, jewelry, hair accessories, bridal sashes, shoes, garters, and spanx.

REVIEWS

4.2
out of 5.0
4.1/5.0
4.3/5.0
4.2/5.0
4.2/5.0
4.3/5.0
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Grace
Wedding:
6/13/2015
4.6/5.0
I found my dress at Lily's after visiting many other stores in Orlando. I actually picked out the dress at another store in town but had horrible service so I went to Lilly's hoping to find a similar dress. I showed my consultant Alayna the photo and she told me they had the Casablanca right away! But to be sure it was the one she helped me try on lots of other dresses in the same style. I put the one on last and I stepped into it and knew it was the one! They even offered me $100 of accessories I can put to a veil (because I chose a cheap one) and jewelry! I even found my bridesmaid dresses there! After reading reviews about the alterations I may take my dress elsewhere but I found my dress buying experience wonderful!
I found my dress at Lily's after visiting many other stores in Orlando. I actually picked out the dress at another store Read more...
I found my dress at Lily's after visiting many other stores in Orlando. I actually picked out the dress at another store in town but had horrible service so I went to Lilly's hoping to find a similar dress. I showed my consultant Alayna the photo and she told me they had the Casablanca right away! But to be sure it was the one she helped me try on lots of other dresses in the same style. I put the one on last and I stepped into it and knew it was the one! They even offered me $100 of accessories I can put to a veil (because I chose a cheap one) and jewelry! I even found my bridesmaid dresses there! After reading reviews about the alterations I may take my dress elsewhere but I found my dress buying experience wonderful! Read less
Services Used: Dress & Attire
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Stassi
Wedding:
5/30/2015
2.9/5.0
Their dresses are great, but their customer service needs some work. I purchased my wedding dress from Lily's, and absolutely love it. The selection was great, and I found the perfect Maggie Sottero. My dress arrived within 4 months just like I was told. However, I never received a call telling me it arrived. I called them frequently for the estimated arrival, because I saw other reviews stating brides never got a call. Sure enough, when I called a week after the expected arrival it was there, and the sales associate told me that someone tried calling me but my number was disconnected. I've had the same number for years now, without connection issues. The day I came in looking for dresses, I was about 10 minutes early. The impression I got was that they were bothered by that. I was told to go find dresses, and pull whatever I liked. I have no idea of the name of the consultant who eventually started helping me get dressed, as she never introduced herself. As I sorted through dresses she would come take whatever I had in hand. There was very little help in assisting me determine which style of dress was best for me. No conversation about what I was looking for. Luckily, I had been to a few shops previously and knew exactly what I wanted, the others just didn't have it. I purchased the dress, and that was it. I picked up my dress 2 weeks ago, and it was still way too big. The consultant didn't even bother lacing it up. I asked to see the belts that I tried on previously because I was unsure what to go with, as well as veils because I had not tried them on when I purchased. The two consultants in the store provided me with a veil & the belt, then went back to their counter to have conversation and stay on their phones. One kindly brought me a different style belt to try...but other than that very little help. If you're expecting to be treated like this is special, and you're special..this isn't the place. Dresses good, but they're simply not very attentive,
Their dresses are great, but their customer service needs some work. I purchased my wedding dress from Lily's, and Read more...
Their dresses are great, but their customer service needs some work. I purchased my wedding dress from Lily's, and absolutely love it. The selection was great, and I found the perfect Maggie Sottero. My dress arrived within 4 months just like I was told. However, I never received a call telling me it arrived. I called them frequently for the estimated arrival, because I saw other reviews stating brides never got a call. Sure enough, when I called a week after the expected arrival it was there, and the sales associate told me that someone tried calling me but my number was disconnected. I've had the same number for years now, without connection issues. The day I came in looking for dresses, I was about 10 minutes early. The impression I got was that they were bothered by that. I was told to go find dresses, and pull whatever I liked. I have no idea of the name of the consultant who eventually started helping me get dressed, as she never introduced herself. As I sorted through dresses she would come take whatever I had in hand. There was very little help in assisting me determine which style of dress was best for me. No conversation about what I was looking for. Luckily, I had been to a few shops previously and knew exactly what I wanted, the others just didn't have it. I purchased the dress, and that was it. I picked up my dress 2 weeks ago, and it was still way too big. The consultant didn't even bother lacing it up. I asked to see the belts that I tried on previously because I was unsure what to go with, as well as veils because I had not tried them on when I purchased. The two consultants in the store provided me with a veil & the belt, then went back to their counter to have conversation and stay on their phones. One kindly brought me a different style belt to try...but other than that very little help. If you're expecting to be treated like this is special, and you're special..this isn't the place. Dresses good, but they're simply not very attentive, Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
I purchased my bridal gown and bridesmaids gowns from Lily's and was very happy. You aren't getting the Kleinfeld's experience, but you aren't paying for it, either. My gown was absolutely beautiful and looked more expensive than it actually was.

One problem we had with the bridesmaid dresses: we used Lily's tailor for alterations, and while hemming one of the bridesmaids gowns, she "altered" away the dress's mini-train! We had to order a new dress so it would match the others.
I purchased my bridal gown and bridesmaids gowns from Lily's and was very happy. You aren't getting the Kleinfeld's Read more...
I purchased my bridal gown and bridesmaids gowns from Lily's and was very happy. You aren't getting the Kleinfeld's experience, but you aren't paying for it, either. My gown was absolutely beautiful and looked more expensive than it actually was.

One problem we had with the bridesmaid dresses: we used Lily's tailor for alterations, and while hemming one of the bridesmaids gowns, she "altered" away the dress's mini-train! We had to order a new dress so it would match the others. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
Please do yourself a favor and do not purchase a dress from Lilly’s Bridal. I found the dress of my dreams there, and then went through a nightmare of bad alterations. The customer service is terrible and the alterations just as bad. Two days before my wedding, I had to take my dress to a different seamstress to fix it and make it wearable. This is my only wedding vendor that I would give a zero rating.
Please do yourself a favor and do not purchase a dress from Lilly’s Bridal. I found the dress of my dreams there, and then Read more...
Please do yourself a favor and do not purchase a dress from Lilly’s Bridal. I found the dress of my dreams there, and then went through a nightmare of bad alterations. The customer service is terrible and the alterations just as bad. Two days before my wedding, I had to take my dress to a different seamstress to fix it and make it wearable. This is my only wedding vendor that I would give a zero rating. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.3/5.0
Loved my dress and believed that price was worth it! Alterations were super pricey, but not sure they would be cheaper else where.
Loved my dress and believed that price was worth it! Alterations were super pricey, but not sure they would be cheaper Read more...
Loved my dress and believed that price was worth it! Alterations were super pricey, but not sure they would be cheaper else where. Read less
Services Used: Dress & Attire
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Ly
Wedding:
10/31/2014
5.0/5.0
They were so great the whole time to work with! It was a great experience there!
They were so great the whole time to work with! It was a great experience there!
They were so great the whole time to work with! It was a great experience there! Read less
Services Used: Dress & Attire
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Vanessa
Wedding:
10/25/2014
3.4/5.0
My dress was absolutely beautiful . They have a good selection. But service here is well kinda cold. There aren't many smiles from the owner. They do what's necessary to complete the sale and make sure your dress is safe until pickup. Alterations were very expensive and my bustle had to be re-done so make sure you try on your dress after the bustle is completed !
My dress was absolutely beautiful . They have a good selection. But service here is well kinda cold. There aren't many Read more...
My dress was absolutely beautiful . They have a good selection. But service here is well kinda cold. There aren't many smiles from the owner. They do what's necessary to complete the sale and make sure your dress is safe until pickup. Alterations were very expensive and my bustle had to be re-done so make sure you try on your dress after the bustle is completed ! Read less
Services Used: Dress & Attire
Default vendor profile pic
Taylor
Wedding:
9/13/2014
5.0/5.0
Lily's was very good about getting my dress to me quickly and assessing alterations. I bought my dress 1 and a half years before the wedding so they allowed me to have multiple fittings to make sure it fit perfectly. They even constructed a unique bustle to hold my heavy train, and fixed it after it broke on the day of the wedding. Thank you Lily's!
Lily's was very good about getting my dress to me quickly and assessing alterations. I bought my dress 1 and a half years Read more...
Lily's was very good about getting my dress to me quickly and assessing alterations. I bought my dress 1 and a half years before the wedding so they allowed me to have multiple fittings to make sure it fit perfectly. They even constructed a unique bustle to hold my heavy train, and fixed it after it broke on the day of the wedding. Thank you Lily's! Read less
Services Used: Dress & Attire
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Kelly
Wedding:
6/14/2014
5.0/5.0
Went shopping for my dress by myself to make sure I wanted to buy it there and have my family travel down to go shopping with me in Orlando, rather than buy it where my family lives. I asked the staff to act like I had never been there before the next time I came in and they completely played along when I brought my family and bridesmaid in. It made the whole experience so easy and fun for everyone. An hour or two there with my guests and we were done! Maggie Sottero dress for under $1000! Perfect lace dress for Savannah in June. I've recommended them to several brides already.
Went shopping for my dress by myself to make sure I wanted to buy it there and have my family travel down to go shopping Read more...
Went shopping for my dress by myself to make sure I wanted to buy it there and have my family travel down to go shopping with me in Orlando, rather than buy it where my family lives. I asked the staff to act like I had never been there before the next time I came in and they completely played along when I brought my family and bridesmaid in. It made the whole experience so easy and fun for everyone. An hour or two there with my guests and we were done! Maggie Sottero dress for under $1000! Perfect lace dress for Savannah in June. I've recommended them to several brides already. Read less
Services Used: Dress & Attire
Default vendor profile pic
Alicia
Wedding:
4/26/2014
4.6/5.0
My mom and I went shopping for my wedding dress in November of 2013. Lily's was the first place I went to and I found THE dress ! Lily's was recommended to me by one of my bridesmaids who had found her dress there. There is a wide variety of styles that Lily's has and their prices are very affordable. They even gave the veil to me for free (you just have to ask). The only down side is that they only have a limited number of sizes to try on, but they make it work with clips. You can order the dresses in your specific size even into the plus sizes. The ladies at Lily's were very friendly and helpful.

The only downside is that it takes several months for you to receive your dress. I ordered it in November and didn't receive it until the end of March so you need to plan ahead. I had 3 fittings to make sure it fit perfectly for my wedding day. I do recommend having someone with you to make sure everything looks great, especially in the back of the dress since its hard for you to see all the details while wearing it.

I also recommend making an appointment!
My mom and I went shopping for my wedding dress in November of 2013. Lily's was the first place I went to and I found THE Read more...
My mom and I went shopping for my wedding dress in November of 2013. Lily's was the first place I went to and I found THE dress ! Lily's was recommended to me by one of my bridesmaids who had found her dress there. There is a wide variety of styles that Lily's has and their prices are very affordable. They even gave the veil to me for free (you just have to ask). The only down side is that they only have a limited number of sizes to try on, but they make it work with clips. You can order the dresses in your specific size even into the plus sizes. The ladies at Lily's were very friendly and helpful.

The only downside is that it takes several months for you to receive your dress. I ordered it in November and didn't receive it until the end of March so you need to plan ahead. I had 3 fittings to make sure it fit perfectly for my wedding day. I do recommend having someone with you to make sure everything looks great, especially in the back of the dress since its hard for you to see all the details while wearing it.

I also recommend making an appointment! Read less
Services Used: Dress & Attire

MAP

 
2109-2111 East Colonial Drive, Orlando, FL 32803 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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