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Lily-Saratoga

Saratoga Springs , NY
CONTACT US
CONTACT US

LOCATION

6 Franklin Square
Saratoga Springs, NY US 12866 (map)

PHONE

518-587-5017

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Lily~Saratoga is a boutique bridal shop in historic Saratoga Springs, NY. We have a wide range of gowns in exquisite fabrics and laces, in every style from modern to romantic. Enjoy a... Read more
Lily~Saratoga is a boutique bridal shop in historic Saratoga Springs, NY. We have a wide range of gowns in exquisite fabrics and laces, in every style from modern to romantic. Enjoy a friendly and relaxed atmosphere while we guide you to your perfect wedding gown. We also offer bridesmaids and flower girl dresses, as well as a large selection of veils and accessories.

Call us at 518-587-5017 or visit our website at lilysaratoga.com. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

4.7
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.7/5.0
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Hannah
Wedding:
8/29/2015
5.0/5.0
Lily Saratoga is a fantastic bridal boutique! They were so nice and friendly. When I first walked in they offered us water, and had me choose a bottle of champagne that would have a discount price on the bottom of their bottle. I thought that was a cool touch to celebrate their 10 year anniversary with their clients. Our consultant sat with us, and we discussed the type of dresses we liked and we showed her lots of pictures. She was so patient with us! I thought it was awesome how she let us pull a few dress of our own, and then she pulled some accordingly. In the dressing room she made me feel very comfortable. She handed each dress to me, and always asked if I was ready before coming in to help tie or zip up the back of the dress. She asked me each time if I wanted to show the family or not, which was also very nice. With every dress, she allowed us to take pictures. She had no problem with me staying in each of my favorite gowns for a while to get a better feel for them. In many gowns that I liked, she got different belts and different veils for me to try on. We definitely did not feel rushed at all! We had a great experience here, including my younger sister who wasn't thrilled to be there in the first place. Lily Saratoga helped me figure out which type of dress was right for me, and gave us a great memory of shopping for my wedding dress!! I ended up finding my gown at another bridal shop in the area, but I would recommend Lily's to anyone for their superb service!!! Thanks again for helping me in the process of finding "the one"!! :)
Lily Saratoga is a fantastic bridal boutique! They were so nice and friendly. When I first walked in they offered us Read more...
Lily Saratoga is a fantastic bridal boutique! They were so nice and friendly. When I first walked in they offered us water, and had me choose a bottle of champagne that would have a discount price on the bottom of their bottle. I thought that was a cool touch to celebrate their 10 year anniversary with their clients. Our consultant sat with us, and we discussed the type of dresses we liked and we showed her lots of pictures. She was so patient with us! I thought it was awesome how she let us pull a few dress of our own, and then she pulled some accordingly. In the dressing room she made me feel very comfortable. She handed each dress to me, and always asked if I was ready before coming in to help tie or zip up the back of the dress. She asked me each time if I wanted to show the family or not, which was also very nice. With every dress, she allowed us to take pictures. She had no problem with me staying in each of my favorite gowns for a while to get a better feel for them. In many gowns that I liked, she got different belts and different veils for me to try on. We definitely did not feel rushed at all! We had a great experience here, including my younger sister who wasn't thrilled to be there in the first place. Lily Saratoga helped me figure out which type of dress was right for me, and gave us a great memory of shopping for my wedding dress!! I ended up finding my gown at another bridal shop in the area, but I would recommend Lily's to anyone for their superb service!!! Thanks again for helping me in the process of finding "the one"!! :) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
I said yes to the dress at Lily Saratoga! This was the fourth bridal boutique I went to and I was literally exhausted of trying on dresses. But the service and enthusiasm at Lily Saratoga was refreshing and reenergizing. They first had me pick a bottle of champagne out from the front of the store, where I had the chance to get 10, 15, or 20% off my dress (and any other dresses I bought there). I of course only picked the 10%. The woman I worked with was a much needed buffer between me and my entourage, who were always quick to criticize. She helped me figure out that the wedding dresses I had been looking at weren't the quite right silhouette for me. She helped me find the dress of my dreams which looked amazing on me (and she was also very honest and told me when she thought some dresses weren't so flattering, but in the nicest way possible).
I said yes to the dress at Lily Saratoga! This was the fourth bridal boutique I went to and I was literally exhausted of Read more...
I said yes to the dress at Lily Saratoga! This was the fourth bridal boutique I went to and I was literally exhausted of trying on dresses. But the service and enthusiasm at Lily Saratoga was refreshing and reenergizing. They first had me pick a bottle of champagne out from the front of the store, where I had the chance to get 10, 15, or 20% off my dress (and any other dresses I bought there). I of course only picked the 10%. The woman I worked with was a much needed buffer between me and my entourage, who were always quick to criticize. She helped me figure out that the wedding dresses I had been looking at weren't the quite right silhouette for me. She helped me find the dress of my dreams which looked amazing on me (and she was also very honest and told me when she thought some dresses weren't so flattering, but in the nicest way possible). Read less
Services Used: Dress & Attire
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Lauren
Wedding:
8/8/2014
5.0/5.0
I love Lily Saratoga! The shop is adorable and the dresses are beautiful! Both my sister and I found our wedding dresses at Lily and had wonderful experiences with the consultants. They made sure to stay within my budget and pulled dresses that fit my wish list perfectly. The ladies at Lily Saratoga made me feel like a princess from beginning to end. No one is too pushy and I never felt uncomfortable or pressured to buy a dress. I highly recommend venturing to Lily when you start your dress shopping!
I love Lily Saratoga! The shop is adorable and the dresses are beautiful! Both my sister and I found our wedding dresses Read more...
I love Lily Saratoga! The shop is adorable and the dresses are beautiful! Both my sister and I found our wedding dresses at Lily and had wonderful experiences with the consultants. They made sure to stay within my budget and pulled dresses that fit my wish list perfectly. The ladies at Lily Saratoga made me feel like a princess from beginning to end. No one is too pushy and I never felt uncomfortable or pressured to buy a dress. I highly recommend venturing to Lily when you start your dress shopping! Read less
Services Used: Dress & Attire
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Kelsey
Wedding:
7/12/2014
5.0/5.0
Lily Saratoga gave me the best "finding the dress" experience I could have asked for. They were right at my comfort level - the boutique is charming and the staff are professional, but not snooty or intimidating. In fact everyone we encountered during the experience was very friendly and happy to see us when we came in. A wonderful service that they offer is holding onto your dress for you until the wedding day. There is a really sweet seamstress right next door named Yana who did a perfect job with my alterations, so I didn't have to worry about protecting or transporting the dress and was able to pick it up, freshly steamed, the day before my wedding. The only "downside" was that I kept wanting to try the dress on with all of my accessories - but my mom and I were happy to make the trip to sneak another peak at the dress, and the ladies at Lily were always happy to have us. Louise was especially wonderful to work with. She makes beautiful jewelry and accessories that are sold at the shop, and she helped me customize my dress with a ribbon/flower belt that I fell in love with, and Yana sewed it on. The whole experience was really special and I can't thank Lily enough!
Lily Saratoga gave me the best "finding the dress" experience I could have asked for. They were right at my comfort level Read more...
Lily Saratoga gave me the best "finding the dress" experience I could have asked for. They were right at my comfort level - the boutique is charming and the staff are professional, but not snooty or intimidating. In fact everyone we encountered during the experience was very friendly and happy to see us when we came in. A wonderful service that they offer is holding onto your dress for you until the wedding day. There is a really sweet seamstress right next door named Yana who did a perfect job with my alterations, so I didn't have to worry about protecting or transporting the dress and was able to pick it up, freshly steamed, the day before my wedding. The only "downside" was that I kept wanting to try the dress on with all of my accessories - but my mom and I were happy to make the trip to sneak another peak at the dress, and the ladies at Lily were always happy to have us. Louise was especially wonderful to work with. She makes beautiful jewelry and accessories that are sold at the shop, and she helped me customize my dress with a ribbon/flower belt that I fell in love with, and Yana sewed it on. The whole experience was really special and I can't thank Lily enough! Read less
Services Used: Dress & Attire
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Kyle
Wedding:
6/28/2014
5.0/5.0
I am so happy that I purchased my dress and veil at Lily- Saratoga. Everyone was so sweet and took great care of us! They have me individualized attention and really made all of my wishes come true! My dress was absolutely gorgeous. I highly recommend all brides to go to Lily-Saratoga!
I am so happy that I purchased my dress and veil at Lily- Saratoga. Everyone was so sweet and took great care of us! They Read more...
I am so happy that I purchased my dress and veil at Lily- Saratoga. Everyone was so sweet and took great care of us! They have me individualized attention and really made all of my wishes come true! My dress was absolutely gorgeous. I highly recommend all brides to go to Lily-Saratoga! Read less
Services Used: Dress & Attire
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Kelly
Wedding:
6/20/2014
5.0/5.0
I absolutely loved my experience at Lily Saratoga. From the first appointment we were treated so well. They encouraged us to take pictures and take our time with making dress decisions. They have an incredible variety of designers, styles, and price ranges. I was really impressed with the way the alterations came out as well. I would recommend Lily to anyone who asks because I had such a wonderful experience.
I absolutely loved my experience at Lily Saratoga. From the first appointment we were treated so well. They encouraged us Read more...
I absolutely loved my experience at Lily Saratoga. From the first appointment we were treated so well. They encouraged us to take pictures and take our time with making dress decisions. They have an incredible variety of designers, styles, and price ranges. I was really impressed with the way the alterations came out as well. I would recommend Lily to anyone who asks because I had such a wonderful experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I looked at several dress shops in the Capital Region and Syracuse area before going to Lily's in Saratoga. I was so discouraged and didn't think I would ever find THE dress. But I found it here! The dress was affordable and the employees were very helpful. I also bought my veil here. They made it very easy to have the dress altered and made the whole process of looking for a wedding dress from bad to wonderful. I also got sooo many compliments on my dress.
I looked at several dress shops in the Capital Region and Syracuse area before going to Lily's in Saratoga. I was so Read more...
I looked at several dress shops in the Capital Region and Syracuse area before going to Lily's in Saratoga. I was so discouraged and didn't think I would ever find THE dress. But I found it here! The dress was affordable and the employees were very helpful. I also bought my veil here. They made it very easy to have the dress altered and made the whole process of looking for a wedding dress from bad to wonderful. I also got sooo many compliments on my dress. Read less
Services Used: Dress & Attire
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Laura
Wedding:
10/19/2013
5.0/5.0
I found my dress and the bridesmaid dresses at Lily. Everyone there is so great to work with! They are helpful with style suggestions and did not bat an eye when I had my first fitting with three of my nieces (all 6 years and under) in tow. All of the dresses were beautiful!
I found my dress and the bridesmaid dresses at Lily. Everyone there is so great to work with! They are helpful with style Read more...
I found my dress and the bridesmaid dresses at Lily. Everyone there is so great to work with! They are helpful with style suggestions and did not bat an eye when I had my first fitting with three of my nieces (all 6 years and under) in tow. All of the dresses were beautiful! Read less
Services Used: Dress & Attire
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Klare
Wedding:
10/5/2013
5.0/5.0
You never know where you're going to find your dress... This was the last store we visited on my one-day, post-Christmas blizzard, whirlwind dress shopping tour. Joyce was so understanding of how big the decision you're trying to make is and didn't rush us at all. Even though she had the longest, busiest day ever and I didn't end up deciding on The One until at 9:00pm!

All of the ladies at Lily are such a pleasure to work with. They had fabric samples mailed to me from the manufacturer and kept me posted on the status of my dress. I ended up getting earrings and a belt as well as my maid of honor's dress from Lily, enjoying their 10% off for Lily Brides discount on everything else you purchase.

I was the kind of bride that only started thinking about the dress after I got engaged and I don't like a ton of attention, so dress shopping was somewhat of a daunting task. My initial visit to Lily, as well as my alterations appointments there, were like chatting with old friends who just wanted you to be comfortable and kept telling you how stunning you looked the entire time! I am so glad I was able to buy my dress from them and support their store!
You never know where you're going to find your dress... This was the last store we visited on my one-day, post-Christmas Read more...
You never know where you're going to find your dress... This was the last store we visited on my one-day, post-Christmas blizzard, whirlwind dress shopping tour. Joyce was so understanding of how big the decision you're trying to make is and didn't rush us at all. Even though she had the longest, busiest day ever and I didn't end up deciding on The One until at 9:00pm!

All of the ladies at Lily are such a pleasure to work with. They had fabric samples mailed to me from the manufacturer and kept me posted on the status of my dress. I ended up getting earrings and a belt as well as my maid of honor's dress from Lily, enjoying their 10% off for Lily Brides discount on everything else you purchase.

I was the kind of bride that only started thinking about the dress after I got engaged and I don't like a ton of attention, so dress shopping was somewhat of a daunting task. My initial visit to Lily, as well as my alterations appointments there, were like chatting with old friends who just wanted you to be comfortable and kept telling you how stunning you looked the entire time! I am so glad I was able to buy my dress from them and support their store! Read less
Services Used: Dress & Attire
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Kristine
Wedding:
9/28/2013
5.0/5.0
I can't say enough about Lily Saratoga. I was really nervous about purchasing a dress and had been to several other shops before visiting Lily. They instantly made me feel welcome and at ease. Every staff member we encountered was helpful, friendly, and honestly cared. They really took the time to get to know me and didn't rush me at all. After I purchased the dress, I visited the shop a few times for fittings, accessories, etc. They were so sweet each time I wholeheartedly recommend Lily to every bride in the area. They're truly incredible!
I can't say enough about Lily Saratoga. I was really nervous about purchasing a dress and had been to several other shops Read more...
I can't say enough about Lily Saratoga. I was really nervous about purchasing a dress and had been to several other shops before visiting Lily. They instantly made me feel welcome and at ease. Every staff member we encountered was helpful, friendly, and honestly cared. They really took the time to get to know me and didn't rush me at all. After I purchased the dress, I visited the shop a few times for fittings, accessories, etc. They were so sweet each time I wholeheartedly recommend Lily to every bride in the area. They're truly incredible! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Wonderful store, great experience, highly recommend!!
Wonderful store, great experience, highly recommend!!
Wonderful store, great experience, highly recommend!! Read less
Services Used: Dress & Attire
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Katelyn
Wedding:
7/27/2013
5.0/5.0
Lily saratoga is the place to go to get that personal touch on your wedding dress buying experience. I ordered my wedding dress, bridesmaid dresses, and mother of the bride dress here and had nothing but positive experiences. They really go out of their way to make sure you and your wedding party looking absolutely perfect on your wedding day!
Lily saratoga is the place to go to get that personal touch on your wedding dress buying experience. I ordered my wedding Read more...
Lily saratoga is the place to go to get that personal touch on your wedding dress buying experience. I ordered my wedding dress, bridesmaid dresses, and mother of the bride dress here and had nothing but positive experiences. They really go out of their way to make sure you and your wedding party looking absolutely perfect on your wedding day! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
7/12/2013
5.0/5.0
Finding a wedding dress was probably the hardest part of planning a wedding for me. The first time I went out looking at another bridal shop I hated everything I tried on and was very disappointed. The moment I walked into Lily I felt very at home and relaxed. Joyce was wonderful! She helped me narrow down my search to two dresses and I ended up picking a Justin Alexander that was on sale at a really good price because it was a sample. I really appreciate her help and for making me feel at home. My now husband actually used to live in an apartment above the store so it was fate that I found my dress there!!
Finding a wedding dress was probably the hardest part of planning a wedding for me. The first time I went out looking at Read more...
Finding a wedding dress was probably the hardest part of planning a wedding for me. The first time I went out looking at another bridal shop I hated everything I tried on and was very disappointed. The moment I walked into Lily I felt very at home and relaxed. Joyce was wonderful! She helped me narrow down my search to two dresses and I ended up picking a Justin Alexander that was on sale at a really good price because it was a sample. I really appreciate her help and for making me feel at home. My now husband actually used to live in an apartment above the store so it was fate that I found my dress there!! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
12/15/2012
5.0/5.0
I loved working with Joyce and Maureen. They made the dress-shopping experience stress-free with no pushing. My family and friends with me felt super comfortable, and part of the process, too. They have such a large selection, for a wide price-range. My dress cost less than I planned to spend. I would not change a thing!
I loved working with Joyce and Maureen. They made the dress-shopping experience stress-free with no pushing. My family and Read more...
I loved working with Joyce and Maureen. They made the dress-shopping experience stress-free with no pushing. My family and friends with me felt super comfortable, and part of the process, too. They have such a large selection, for a wide price-range. My dress cost less than I planned to spend. I would not change a thing! Read less
Services Used: Dress & Attire
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Lindy
Wedding:
10/27/2012
5.0/5.0
I had a wonderful experience working with Lily Saratoga. I only went to a few bridal shops and I have to say that the level of service I received at Lily far surpassed the others. Everyone was such a pleasure to work with. I ended up purchasing all of my accessories there too. Louise M. makes beautiful jewelry! Everything ended up fitting perfectly and looked amazing. I feel so lucky to have had such an amazing bridal experience; thanks Lily Saratoga!
I had a wonderful experience working with Lily Saratoga. I only went to a few bridal shops and I have to say that the Read more...
I had a wonderful experience working with Lily Saratoga. I only went to a few bridal shops and I have to say that the level of service I received at Lily far surpassed the others. Everyone was such a pleasure to work with. I ended up purchasing all of my accessories there too. Louise M. makes beautiful jewelry! Everything ended up fitting perfectly and looked amazing. I feel so lucky to have had such an amazing bridal experience; thanks Lily Saratoga! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
10/12/2012
5.0/5.0
I cannot say enough good things about this store!

First, Lily is a beautiful bridal boutique. It's located in an old Victorian House in Saratoga and is full of charm. It is by far the nicest bridal boutique that I have been in. The beautiful atmosphere really makes you feel special! All of the dresses in the store are stunning!

The staff is incredibly nice and are truly happy for you when you find the dress of your dreams. Maureen, the owner, gave me a big hug when I ordered my dress. They were so nice that I had tears in my eyes!

My dress came in about a month ago and I went back to Lily to try it on. It fits perfectly and will need very few alterations. Maureen really got the sizing right because it looks like the dress was made for me.

I'm so happy to be a Lily bride and I've been telling everyone I know about my wonderful experience with them!
I cannot say enough good things about this store!

First, Lily is a beautiful bridal boutique. It's located in an Read more...
I cannot say enough good things about this store!

First, Lily is a beautiful bridal boutique. It's located in an old Victorian House in Saratoga and is full of charm. It is by far the nicest bridal boutique that I have been in. The beautiful atmosphere really makes you feel special! All of the dresses in the store are stunning!

The staff is incredibly nice and are truly happy for you when you find the dress of your dreams. Maureen, the owner, gave me a big hug when I ordered my dress. They were so nice that I had tears in my eyes!

My dress came in about a month ago and I went back to Lily to try it on. It fits perfectly and will need very few alterations. Maureen really got the sizing right because it looks like the dress was made for me.

I'm so happy to be a Lily bride and I've been telling everyone I know about my wonderful experience with them! Read less
Services Used: Dress & Attire
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Mike and Stacey
Wedding:
9/21/2012
5.0/5.0
The ladies at Lily Saratoga are great! I went into the store thinking I knew what I wanted, but they convinced me to try lots of different dresses. The selection and quality of dresses in far superior to other shops. They were very patient and extremely knowledgable. Through all the dresses and measurements, they always had a smile. I ended up with a stunning strapless lace dress that fit me perfectly.
The ladies at Lily Saratoga are great! I went into the store thinking I knew what I wanted, but they convinced me to try Read more...
The ladies at Lily Saratoga are great! I went into the store thinking I knew what I wanted, but they convinced me to try lots of different dresses. The selection and quality of dresses in far superior to other shops. They were very patient and extremely knowledgable. Through all the dresses and measurements, they always had a smile. I ended up with a stunning strapless lace dress that fit me perfectly. Read less
Services Used: Dress & Attire
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Stacey
Wedding:
9/15/2012
5.0/5.0
The team at Lily Saratoga were absolutely incredible to work with. Each one of their assistance took care of me like I was the only bride they had talked to that day, which we all know isn't true, but that is how special they made me feel! They are genuinely excited for each bride that walks through their door and do their best to make sure the dress makes you feel extremely beautiful and comfortable on your special day. They worked with me on alterations and recommended someone for immediate adjustments and preservation of the dress at the end! Extremely helpful and welcoming, I would highly recommend visiting them for your dress!
The team at Lily Saratoga were absolutely incredible to work with. Each one of their assistance took care of me like I was Read more...
The team at Lily Saratoga were absolutely incredible to work with. Each one of their assistance took care of me like I was the only bride they had talked to that day, which we all know isn't true, but that is how special they made me feel! They are genuinely excited for each bride that walks through their door and do their best to make sure the dress makes you feel extremely beautiful and comfortable on your special day. They worked with me on alterations and recommended someone for immediate adjustments and preservation of the dress at the end! Extremely helpful and welcoming, I would highly recommend visiting them for your dress! Read less
Services Used: Dress & Attire
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Kristin
Wedding:
9/8/2012
5.0/5.0
I spent what felt like forever looking for a wedding dress. I probably tried on over 100 dresses. I started dress shopping at Lily and went back 3-4 months later and found the dress I had been looking for. Everyone at Lily was extremely friendly and the shop was really cute. They remembered my name when I went to go pick things up and let us store my moms dress there after it was altered even though she didn't get it there.
After visiting most of the dress shops in the capital area I would have to say I had the best experience at Lily, and finally finding my dress there was a great bonus. I would highly recommend visiting there!
I spent what felt like forever looking for a wedding dress. I probably tried on over 100 dresses. I started dress shopping Read more...
I spent what felt like forever looking for a wedding dress. I probably tried on over 100 dresses. I started dress shopping at Lily and went back 3-4 months later and found the dress I had been looking for. Everyone at Lily was extremely friendly and the shop was really cute. They remembered my name when I went to go pick things up and let us store my moms dress there after it was altered even though she didn't get it there.
After visiting most of the dress shops in the capital area I would have to say I had the best experience at Lily, and finally finding my dress there was a great bonus. I would highly recommend visiting there! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
6/22/2012
5.0/5.0
I bought my wedding dress from Lily Saratoga and LOVED my experience there. Lily is the place to go if you're looking for a personalized, wonderful experience where you are not pressured. I also purchased my wedding veil (gorgeous!) and had a custom flower for my hair designed. My experience was amazing and most importantly - my dress was STUNNING! I am so grateful to Lily-Saratoga for having the perfect dress for me!
I bought my wedding dress from Lily Saratoga and LOVED my experience there. Lily is the place to go if you're looking for Read more...
I bought my wedding dress from Lily Saratoga and LOVED my experience there. Lily is the place to go if you're looking for a personalized, wonderful experience where you are not pressured. I also purchased my wedding veil (gorgeous!) and had a custom flower for my hair designed. My experience was amazing and most importantly - my dress was STUNNING! I am so grateful to Lily-Saratoga for having the perfect dress for me! Read less
Services Used: Dress & Attire
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Angela
Wedding:
4/14/2012
5.0/5.0
Attention Brides: If you are still looking where to purchase your wedding dress and accessories - your search is over! Lily Saratoga is the place!

I was married this past April and one of my favorite experiences was was selecting my wedding dress. I was nervous about the experience due to body image insecurities. Maureen and the ladies of Lily Saratoga made me feel at ease. They listened to what I was looking for and provided professional input on what has worked for previous brides with my body type. They did so with a personal touch and made me feel beautiful. The dress I purchased was perfect: within my budget, complimentary to my figure and made me feel womanly and gorgeous!

Not only did I purchase my wedding dress and veil at Lily, my Bridesmaids purchased there bridesmaids dresses there as well!

The overall experience was truly outstanding! I would highly recommend Lily Saratoga to all the future brides of the world!
Attention Brides: If you are still looking where to purchase your wedding dress and accessories - your search is over! Read more...
Attention Brides: If you are still looking where to purchase your wedding dress and accessories - your search is over! Lily Saratoga is the place!

I was married this past April and one of my favorite experiences was was selecting my wedding dress. I was nervous about the experience due to body image insecurities. Maureen and the ladies of Lily Saratoga made me feel at ease. They listened to what I was looking for and provided professional input on what has worked for previous brides with my body type. They did so with a personal touch and made me feel beautiful. The dress I purchased was perfect: within my budget, complimentary to my figure and made me feel womanly and gorgeous!

Not only did I purchase my wedding dress and veil at Lily, my Bridesmaids purchased there bridesmaids dresses there as well!

The overall experience was truly outstanding! I would highly recommend Lily Saratoga to all the future brides of the world! Read less
Services Used: Dress & Attire
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Shannon
Wedding:
10/29/2011
5.0/5.0
Lily's was a great experience and myself, my mom, my aunt and maid of honor had a lot of fun. I had Eva and she was fabulous, very catering and she spent more than the time allotted with us. She never tried to talk me out of a dress or tell me what I liked, if anything she helped me figure out exactly what I wanted. Lily's was very accommodating giving us a discount on the dress since the designer was having a trunk show in a month and since we were from out of state they knew we couldn't come back just for the discount. My mom even ended up getting her dress there when I went for my try on. They spent a ton of time with her as well, letting her try on at least 15. Lily's made this exactly the experience I imagined it would be, I would recommend them to anyone.
Lily's was a great experience and myself, my mom, my aunt and maid of honor had a lot of fun. I had Eva and she was Read more...
Lily's was a great experience and myself, my mom, my aunt and maid of honor had a lot of fun. I had Eva and she was fabulous, very catering and she spent more than the time allotted with us. She never tried to talk me out of a dress or tell me what I liked, if anything she helped me figure out exactly what I wanted. Lily's was very accommodating giving us a discount on the dress since the designer was having a trunk show in a month and since we were from out of state they knew we couldn't come back just for the discount. My mom even ended up getting her dress there when I went for my try on. They spent a ton of time with her as well, letting her try on at least 15. Lily's made this exactly the experience I imagined it would be, I would recommend them to anyone. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
8/14/2011
5.0/5.0
Lily was such an amazing vendor! They ordered in the dress I was looking for, made sure the sample was there the same weekend I was able to drive up from Long Island to Saratoga, were there for me through any questions/concerns, made the ordering process seamless, and made sure to match the colour of my dress to my veil, perfectly. They thought of all of the things that I would've missed and were beyond pleasant to deal with. The store is beautiful and the staff was incredibly sweet. When you call, deal with Karen or Louise- both incredible and highly recommended!!!
Lily was such an amazing vendor! They ordered in the dress I was looking for, made sure the sample was there the same Read more...
Lily was such an amazing vendor! They ordered in the dress I was looking for, made sure the sample was there the same weekend I was able to drive up from Long Island to Saratoga, were there for me through any questions/concerns, made the ordering process seamless, and made sure to match the colour of my dress to my veil, perfectly. They thought of all of the things that I would've missed and were beyond pleasant to deal with. The store is beautiful and the staff was incredibly sweet. When you call, deal with Karen or Louise- both incredible and highly recommended!!! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
4/30/2011
5.0/5.0
I had a wonderful experience at Lily's. This was the last bridal shop I went to, I had been to many prior to my trip to Lily's. Needless to say, I was exhausted of searching at this point. The ladies at Lily's made my experience very pleasant, in fact, I found "my dress" which happened to be a sample dress. They were very accomodating in every aspect and turned my experience into a very happy one!
I had a wonderful experience at Lily's. This was the last bridal shop I went to, I had been to many prior to my trip to Read more...
I had a wonderful experience at Lily's. This was the last bridal shop I went to, I had been to many prior to my trip to Lily's. Needless to say, I was exhausted of searching at this point. The ladies at Lily's made my experience very pleasant, in fact, I found "my dress" which happened to be a sample dress. They were very accomodating in every aspect and turned my experience into a very happy one! Read less
Services Used: Dress & Attire
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rossi2be
Wedding:
10/2/2010
5.0/5.0
I loved Lily Saratoga. I was in Afghanistan when I started looking for my dress. Karen replied over email, answered my questions and reassured me on the timing for getting my dress. Once in the store they were professional, waiting for me to comment on a dress before adding their thoughts. I found the perfect dress. Being from out of town- Colorado- they were happy to work with my mother and MOH to set up appointments and ordered bridesmaid dresses for ladies spread from Paris to NC to Florida. Every time I went to the store they were excited to see me. When I came in for fitting each one of the ladies looked at the dress move as I walked working with their wonderful seamstress to achieve the perfect hem. (This after they sent the original dress back as they found a glue stain) I went back for my final fitting and, while their seamstress isn't in the shop, she is wonderful and got my dress and my niece's dress perfect in one fitting. Bottom line is Lily's helped me achieve the exact look and feel I wanted. I felt every bit the elegant, sophisticated bride with a touch of whimsy (pockets!!). Their absolutely professional service made the processing of finding, buying and fitting my dress a joy. They manage to combine the perfect mix of professionalism, personal service and true excitement for their bride without pressure or being over the top. In a world full of "evil bridal shop matrons", they provide the oasis in a storm that every bride should be as lucky as I was to find!
I loved Lily Saratoga. I was in Afghanistan when I started looking for my dress. Karen replied over email, answered my Read more...
I loved Lily Saratoga. I was in Afghanistan when I started looking for my dress. Karen replied over email, answered my questions and reassured me on the timing for getting my dress. Once in the store they were professional, waiting for me to comment on a dress before adding their thoughts. I found the perfect dress. Being from out of town- Colorado- they were happy to work with my mother and MOH to set up appointments and ordered bridesmaid dresses for ladies spread from Paris to NC to Florida. Every time I went to the store they were excited to see me. When I came in for fitting each one of the ladies looked at the dress move as I walked working with their wonderful seamstress to achieve the perfect hem. (This after they sent the original dress back as they found a glue stain) I went back for my final fitting and, while their seamstress isn't in the shop, she is wonderful and got my dress and my niece's dress perfect in one fitting. Bottom line is Lily's helped me achieve the exact look and feel I wanted. I felt every bit the elegant, sophisticated bride with a touch of whimsy (pockets!!). Their absolutely professional service made the processing of finding, buying and fitting my dress a joy. They manage to combine the perfect mix of professionalism, personal service and true excitement for their bride without pressure or being over the top. In a world full of "evil bridal shop matrons", they provide the oasis in a storm that every bride should be as lucky as I was to find! Read less
Services Used: Dress & Attire
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Paige
Wedding:
10/1/2010
5.0/5.0
I have not bought my dress here (yet), but I went in for an hour and half try-on session and had a wonderful experience. I was by myself, which can be a daunting and confusing experience, but my salesperson, Joyce, was so helpful and attentive that I almost didn't need anyone else! They have tons of GORGEOUS dresses and will take the time to help you try on as many as you want, encouraging you to try new things but also respecting your opinion when something is not for you. They didn't have two dresses that I was really excited to try own, so that same day the owner inquired with the designers about getting the dresses I wanted to try. This has been my best shopping experience so far, and I hope I find the dress I want at Lily's so I can give them my business! They definitely earned it.
I have not bought my dress here (yet), but I went in for an hour and half try-on session and had a wonderful experience. I Read more...
I have not bought my dress here (yet), but I went in for an hour and half try-on session and had a wonderful experience. I was by myself, which can be a daunting and confusing experience, but my salesperson, Joyce, was so helpful and attentive that I almost didn't need anyone else! They have tons of GORGEOUS dresses and will take the time to help you try on as many as you want, encouraging you to try new things but also respecting your opinion when something is not for you. They didn't have two dresses that I was really excited to try own, so that same day the owner inquired with the designers about getting the dresses I wanted to try. This has been my best shopping experience so far, and I hope I find the dress I want at Lily's so I can give them my business! They definitely earned it. Read less
Services Used: Dress & Attire
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Laura
Wedding:
6/19/2010
5.0/5.0
I love the staff at Lily Saratoga, especially Maureen, who was such a significant part of my wedding experience. In fact, I was so loyal to Maureen and Lily's that I chose to order bridesmaids dresses from her, despite finding another dress at a different shop that I liked better.

Not only did Maureen help me with my gown, the bridesmaids dresses, and my mother's gown, she also helped me on the day of my wedding as our wedding day coordinator. Hiring her through her company, Timeless weddings, was one of the best decisions I made throughout the planning process. She is very sweet and reassuring, and was a big help coordinating things at the chapel. Having here there helped me to relax on my wedding day, since I knew we were in good hands. My father-in-law called her the "hero of the day"!!

Louise McManus at Lily's, who has her own line of jewelry at the store, is also wonderful. She helped me to complete my wedding day look by hand-making and custom designing a hair-piece and bracelet for me. I also had her make earrings for each of my bridesmaids, which they all loved!

All in all, Lily Saratoga is a wonderful experience. The store is beautiful, they have a great selection of gorgeous dresses, and their staff is the best!!
I love the staff at Lily Saratoga, especially Maureen, who was such a significant part of my wedding experience. In fact, Read more...
I love the staff at Lily Saratoga, especially Maureen, who was such a significant part of my wedding experience. In fact, I was so loyal to Maureen and Lily's that I chose to order bridesmaids dresses from her, despite finding another dress at a different shop that I liked better.

Not only did Maureen help me with my gown, the bridesmaids dresses, and my mother's gown, she also helped me on the day of my wedding as our wedding day coordinator. Hiring her through her company, Timeless weddings, was one of the best decisions I made throughout the planning process. She is very sweet and reassuring, and was a big help coordinating things at the chapel. Having here there helped me to relax on my wedding day, since I knew we were in good hands. My father-in-law called her the "hero of the day"!!

Louise McManus at Lily's, who has her own line of jewelry at the store, is also wonderful. She helped me to complete my wedding day look by hand-making and custom designing a hair-piece and bracelet for me. I also had her make earrings for each of my bridesmaids, which they all loved!

All in all, Lily Saratoga is a wonderful experience. The store is beautiful, they have a great selection of gorgeous dresses, and their staff is the best!! Read less
Services Used: Dress & Attire
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ErinK24
Wedding:
4/24/2010
5.0/5.0
I have been to this shop on several occasions and I have experienced nothing but kindness and helpfulness from the employees, especially the owners! The owners of Lily Saratoga are warmhearted, caring, and affectionate individuals. All employees of Lily Saratoga go above and beyond any brides expectations, which should make any bride convinced to make Lily Saratoga their FIRST and ONLY stop for their dream wedding dress. Not only do they have gorgeous dresses, but the staff is fantastic too! Lily Saratoga is the only place I would shop for a wedding dress because they carry the best.
I have been to this shop on several occasions and I have experienced nothing but kindness and helpfulness from the Read more...
I have been to this shop on several occasions and I have experienced nothing but kindness and helpfulness from the employees, especially the owners! The owners of Lily Saratoga are warmhearted, caring, and affectionate individuals. All employees of Lily Saratoga go above and beyond any brides expectations, which should make any bride convinced to make Lily Saratoga their FIRST and ONLY stop for their dream wedding dress. Not only do they have gorgeous dresses, but the staff is fantastic too! Lily Saratoga is the only place I would shop for a wedding dress because they carry the best. Read less
Services Used: Dress & Attire
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Suzanne
Wedding:
4/16/2010
5.0/5.0
Lily Saratoga offered me the best selection of dresses, and I couldn't have been happier with the whole experience. I would definitely recommend them to anyone in need of the perfect dress. Very friendly and helpful!
Lily Saratoga offered me the best selection of dresses, and I couldn't have been happier with the whole experience. I Read more...
Lily Saratoga offered me the best selection of dresses, and I couldn't have been happier with the whole experience. I would definitely recommend them to anyone in need of the perfect dress. Very friendly and helpful! Read less
Services Used: Dress & Attire
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athena516
Wedding:
5/16/2009
5.0/5.0
I can't say enough about Lily saratoga! A+ all around...Maureen & Louise are amazing. Found my fabulous designer gown at their sample sale, what a steal! They were always there for me to answer any question; and Maria did a great job with my alterations. My sister got her MOH dress here as well, and Louise custom-designed my earrings to match the fabulous headpiece I also got for a steal at their sale in August. Do not miss their sample sales! You will not be disappointed in this gem of a shop. So professional & accommodating -- Love them! My MIL also foung a great suit there at the sample sale.
I can't say enough about Lily saratoga! A+ all around...Maureen & Louise are amazing. Found my fabulous designer gown at Read more...
I can't say enough about Lily saratoga! A+ all around...Maureen & Louise are amazing. Found my fabulous designer gown at their sample sale, what a steal! They were always there for me to answer any question; and Maria did a great job with my alterations. My sister got her MOH dress here as well, and Louise custom-designed my earrings to match the fabulous headpiece I also got for a steal at their sale in August. Do not miss their sample sales! You will not be disappointed in this gem of a shop. So professional & accommodating -- Love them! My MIL also foung a great suit there at the sample sale. Read less
Services Used: Dress & Attire, Jewelry
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Sam
Wedding:
10/25/2008
5.0/5.0
Wonderful shop in Saratoga. So many beautiful dresses I now wish I had bought my wedding dress there!!
I was looking for an outfit for my mother and found a fabulous outfit at Lily Saratoga.
Everyone in the shop was super helpful, professional and offered great service.
Wonderful shop in Saratoga. So many beautiful dresses I now wish I had bought my wedding dress there!!
I was looking Read more...
Wonderful shop in Saratoga. So many beautiful dresses I now wish I had bought my wedding dress there!!
I was looking for an outfit for my mother and found a fabulous outfit at Lily Saratoga.
Everyone in the shop was super helpful, professional and offered great service. Read less
Services Used: Dress & Attire
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cmg3
Wedding:
9/20/2008
5.0/5.0
I love Lily Saratoga, my mom loves Lily Saratoga, my aunts love Lily Saratoga - we just can't say enough good things about this wonderful dress shop. I had a great experience shopping there. I found the dress of my dreams at one of their sample sales. Even though the dress was a total steal, everyone at Lily's treated me (and my whole family) like a million dollars throughout my time there. Maureen is an amazing woman. She is so knowledgeable and so helpful. You can't find service like this anywhere else! Lily Saratoga made the whole dress-buying experience a great one and I'm so happy I was able to work with them.
I love Lily Saratoga, my mom loves Lily Saratoga, my aunts love Lily Saratoga - we just can't say enough good things about Read more...
I love Lily Saratoga, my mom loves Lily Saratoga, my aunts love Lily Saratoga - we just can't say enough good things about this wonderful dress shop. I had a great experience shopping there. I found the dress of my dreams at one of their sample sales. Even though the dress was a total steal, everyone at Lily's treated me (and my whole family) like a million dollars throughout my time there. Maureen is an amazing woman. She is so knowledgeable and so helpful. You can't find service like this anywhere else! Lily Saratoga made the whole dress-buying experience a great one and I'm so happy I was able to work with them. Read less
Services Used: Dress & Attire
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AugustBride
Wedding:
8/22/2008
5.0/5.0
I can't say enough great things about this wonderful shop. The women who work there are amazing and help you pick out the perfect dress and accessories, without being pushy. The shop is gorgeous and very elegant. This was one of my favorite vendors!!
I can't say enough great things about this wonderful shop. The women who work there are amazing and help you pick out the Read more...
I can't say enough great things about this wonderful shop. The women who work there are amazing and help you pick out the perfect dress and accessories, without being pushy. The shop is gorgeous and very elegant. This was one of my favorite vendors!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I loved my dress that I found at Lily. Everyone there was so helpful the day we picked it out and the day I picked it up. I want to find more excuses to wear my dress because I love it so much.
I loved my dress that I found at Lily. Everyone there was so helpful the day we picked it out and the day I picked it up. Read more...
I loved my dress that I found at Lily. Everyone there was so helpful the day we picked it out and the day I picked it up. I want to find more excuses to wear my dress because I love it so much. Read less
Services Used: Dress & Attire
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nancidru
Wedding:
6/7/2008
4.9/5.0
I hired Maureen Donnally of Timeless Weddings (Maureen is a co-owner of the bridal shop Lily-Saratoga) for "day-of" wedding planning. This included one meeting prior to the wedding and day-of services. It ended up being so much more than that. Maureen is by far the best value out there. She went out of her way to help, time and time again. She is smart, classy, and knows her stuff! I would highly recommend her to anyone.

Maureen and I ended up meeting several times prior to the wedding, and she also visited my wedding venue (over 1 hour drive) prior to the wedding. She did a thorough intake on our first meeting, asking all about the wedding plans, party, issues, etc. When I had a question about wedding toasts, she actually went out and purchased several books, which she let me borrow for several months. She contacted all of the vendors, had my veil repaired, attended my bridal portrait, and so much more. She came to the rehearsal and was at the wedding all day. She was invaluable in running the ceremony and making sure everyone was in their place. She was so personsable and professional and easy to talk to. Everyone at the wedding fell in love with her! I really give her my highest recommendation. She is a real gem.
I hired Maureen Donnally of Timeless Weddings (Maureen is a co-owner of the bridal shop Lily-Saratoga) for "day-of" Read more...
I hired Maureen Donnally of Timeless Weddings (Maureen is a co-owner of the bridal shop Lily-Saratoga) for "day-of" wedding planning. This included one meeting prior to the wedding and day-of services. It ended up being so much more than that. Maureen is by far the best value out there. She went out of her way to help, time and time again. She is smart, classy, and knows her stuff! I would highly recommend her to anyone.

Maureen and I ended up meeting several times prior to the wedding, and she also visited my wedding venue (over 1 hour drive) prior to the wedding. She did a thorough intake on our first meeting, asking all about the wedding plans, party, issues, etc. When I had a question about wedding toasts, she actually went out and purchased several books, which she let me borrow for several months. She contacted all of the vendors, had my veil repaired, attended my bridal portrait, and so much more. She came to the rehearsal and was at the wedding all day. She was invaluable in running the ceremony and making sure everyone was in their place. She was so personsable and professional and easy to talk to. Everyone at the wedding fell in love with her! I really give her my highest recommendation. She is a real gem. Read less
Services Used: Wedding Planning
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Jamie
Wedding:
12/8/2012
4.8/5.0
Lily-Saratoga went above and beyond to give me and my mother an unforgettable experience in purchasing my wedding gown. The atmosphere is beautiful and homey. They're there to take you through the whole process up to the day of your wedding. The only problem I had was with the length of the dress. We had ordered a custom length, but unbeknownst me the length would change with alterations. I paid the extra for the customizations and some to accommodate for the alterations.
Lily-Saratoga went above and beyond to give me and my mother an unforgettable experience in purchasing my wedding gown. Read more...
Lily-Saratoga went above and beyond to give me and my mother an unforgettable experience in purchasing my wedding gown. The atmosphere is beautiful and homey. They're there to take you through the whole process up to the day of your wedding. The only problem I had was with the length of the dress. We had ordered a custom length, but unbeknownst me the length would change with alterations. I paid the extra for the customizations and some to accommodate for the alterations. Read less
Services Used: Dress & Attire
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BostonBride
Wedding:
6/5/2010
4.7/5.0
Wonderful consultation lead to finding the perfect gown! Also purchased some jewelry, my veil and a headpiece for the reception there. Very pleased to have been a Lily Bride!
Wonderful consultation lead to finding the perfect gown! Also purchased some jewelry, my veil and a headpiece for the Read more...
Wonderful consultation lead to finding the perfect gown! Also purchased some jewelry, my veil and a headpiece for the reception there. Very pleased to have been a Lily Bride! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.5/5.0
This boutique is expensive but I was prepared for it. I knew exactly what I wanted and they are a delight over the phone. However, I wanted to give them a five star rating but I was annoyed that I was only satisfied with one employee. The other women seemed snotty and refused to acknowledge that I needed help but only in person. As a bride or any type of customer, I should feel as though there aren't any other bridesr customers in the store.
This boutique is expensive but I was prepared for it. I knew exactly what I wanted and they are a delight over the phone. Read more...
This boutique is expensive but I was prepared for it. I knew exactly what I wanted and they are a delight over the phone. However, I wanted to give them a five star rating but I was annoyed that I was only satisfied with one employee. The other women seemed snotty and refused to acknowledge that I needed help but only in person. As a bride or any type of customer, I should feel as though there aren't any other bridesr customers in the store. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.2/5.0
I live out of town and Lily Saratoga has been great with scheduling everything for my dress when I am in town. Having the seamstress next door was super convenient.
I live out of town and Lily Saratoga has been great with scheduling everything for my dress when I am in town. Having the Read more...
I live out of town and Lily Saratoga has been great with scheduling everything for my dress when I am in town. Having the seamstress next door was super convenient. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.2/5.0
The ladies at Lily are very polite, but for me, some could have been a little more professional. This was the first of three boutiques I visited, and I fell in love with the second dress I tried on (at the other boutiques, I still couldn't stop thinking about "the one").

I was a little unhappy with the initial measurements. When my dress finally came in, it was probably three inches too long (and I was already wearing over 3-inch heels). I felt uncomfortable during that initial fitting, like they were doing something wrong. Their logic is it's better for it to be too long, than too short. But in my mind, I knew that would mean I'd have to spend even more money on alterations elsewhere. Which is upsetting when I have to pay for so many other things for a wedding.

Either way, I looked and felt beautiful on my wedding day. I absolutely LOVE my dress and never wanted to take it off. I would recommend Lily to other brides because of their selection - you can't NOT feel beautiful leaving that store.
The ladies at Lily are very polite, but for me, some could have been a little more professional. This was the first of Read more...
The ladies at Lily are very polite, but for me, some could have been a little more professional. This was the first of three boutiques I visited, and I fell in love with the second dress I tried on (at the other boutiques, I still couldn't stop thinking about "the one").

I was a little unhappy with the initial measurements. When my dress finally came in, it was probably three inches too long (and I was already wearing over 3-inch heels). I felt uncomfortable during that initial fitting, like they were doing something wrong. Their logic is it's better for it to be too long, than too short. But in my mind, I knew that would mean I'd have to spend even more money on alterations elsewhere. Which is upsetting when I have to pay for so many other things for a wedding.

Either way, I looked and felt beautiful on my wedding day. I absolutely LOVE my dress and never wanted to take it off. I would recommend Lily to other brides because of their selection - you can't NOT feel beautiful leaving that store. Read less
Services Used: Dress & Attire
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Anne Marie
Wedding:
7/9/2011
3.9/5.0
Lily's was a good experience for me (an average experience for me I'd rate as a 3 so I think they were good). I like that when it is time for your appointment they give you great attention and the store feels like it is yours. They have a good selection and I feel in love with my Rosa Clara Caspe dress. I didn't rate them as excellent because I went there for 2-3 appointments and even though I spent an hour each time there they never seemed to remember my name or much about the last visit. I was always helped by the same person. They knew my name because it was on the sheet but you could just tell they didn't really remember - and when you are spending that much with them I felt they should remember or take better notes! Also, I had to call back to remind them to order the veil because they forgot to place the order.This is not their fault, but the dress did not hold up well at all. The dress was all spanish ruffles at the bottom and when I arrived at the church several of the ruffles frayed and had to be pinned under. When I was dancing at the reception one of my rosettes fell off and someone handed it to me. I was embarrassed! I called Lily's to tell them and they thanked me and said they are considering not carrying that line and my feedback meant a lot, so that felt good. But don't purchase a Rosa Clara dress - cheaply made!
Lily's was a good experience for me (an average experience for me I'd rate as a 3 so I think they were good). I like that Read more...
Lily's was a good experience for me (an average experience for me I'd rate as a 3 so I think they were good). I like that when it is time for your appointment they give you great attention and the store feels like it is yours. They have a good selection and I feel in love with my Rosa Clara Caspe dress. I didn't rate them as excellent because I went there for 2-3 appointments and even though I spent an hour each time there they never seemed to remember my name or much about the last visit. I was always helped by the same person. They knew my name because it was on the sheet but you could just tell they didn't really remember - and when you are spending that much with them I felt they should remember or take better notes! Also, I had to call back to remind them to order the veil because they forgot to place the order.This is not their fault, but the dress did not hold up well at all. The dress was all spanish ruffles at the bottom and when I arrived at the church several of the ruffles frayed and had to be pinned under. When I was dancing at the reception one of my rosettes fell off and someone handed it to me. I was embarrassed! I called Lily's to tell them and they thanked me and said they are considering not carrying that line and my feedback meant a lot, so that felt good. But don't purchase a Rosa Clara dress - cheaply made! Read less
Services Used: Dress & Attire
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lovelylmt
Wedding:
10/29/2010
1.7/5.0
The store is very beautiful as is their selection. However, when both my sister and I (who bought bridesmaids gowns there) went down to be measured we were less than satisfied. Two women insisted on measuring us (apparently they did not think their co worker was capable) and each woman, SQUEEZED us with the measuring tape. When I voiced concern, I was told "that you have no idea how this works, as I have been a seamstress for 20 years". Then we got up to the checkout line where we were informed there was a $50 up charge since we were both over a size 12. Which would have been nice to know before hand.....after dropping close to $300, the dresses arrived in the poorest quality possible. No boning, no support, poor poor quality of fabric and SUPRISE! the measurements were all WAY off. Now we have to spend additional money for alterations. I recently had my own bridesmaids purchase their gowns elsewhere and found better quality, lesser price and perfect measurements. For all the hype and expense, it was not worth it.
The store is very beautiful as is their selection. However, when both my sister and I (who bought bridesmaids gowns there) Read more...
The store is very beautiful as is their selection. However, when both my sister and I (who bought bridesmaids gowns there) went down to be measured we were less than satisfied. Two women insisted on measuring us (apparently they did not think their co worker was capable) and each woman, SQUEEZED us with the measuring tape. When I voiced concern, I was told "that you have no idea how this works, as I have been a seamstress for 20 years". Then we got up to the checkout line where we were informed there was a $50 up charge since we were both over a size 12. Which would have been nice to know before hand.....after dropping close to $300, the dresses arrived in the poorest quality possible. No boning, no support, poor poor quality of fabric and SUPRISE! the measurements were all WAY off. Now we have to spend additional money for alterations. I recently had my own bridesmaids purchase their gowns elsewhere and found better quality, lesser price and perfect measurements. For all the hype and expense, it was not worth it. Read less
Services Used: Dress & Attire
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bride0408
Wedding:
7/10/2010
0.0/5.0
I chose to get my dress from Lily's because of a great review: beautiful place, small enough that you won't just feel like an order number. While the place IS beautiful, the rest is just a facade. Through my experience I have learned the hard way that great reviews only indicate past performance, so please take a second for me to enlighten you as a potential dress shopper as to how things work at Lily's today. I picked out my dream dress at their boutique several months ahead of when I needed it. The people in the shop were helpful, and I was walking on clouds I was so happy I didn't even read the dress contract. I was talked out of expediting this dress because I was acting so far in advance (this is foreshadowing). I wish I could have bottled that feeling because I would need it for the rest of my dealings with this place. The first sign of trouble was a voicemail message in which the owner said, without remorse, that my dress would come in on a date 2 weeks before I left for my destination wedding. This new date was a solid month later then when I was originally told to expect the dress. No big deal right? Doesn't everyone have a live-in tailor on retainer? The owner had a lineup of excuses so practiced that she is either a lawyer or politician when she is not running that shop. She kept referring to the contract we signed for the purchase of the dress, making it obvious to me that she held the legal upper hand. This is much more important to her than serving her customers. After the calls to owner that I started to put together a picture that this was not the first time that this situation has occured. This shop operates on it's own schedule, and since they have no hard and fast dates of delivery on their contracts, you as the customer are along for the ride with your checkbook out. The only concession I could get was they would "check up" with the middle men between my dress and whatever shop in China it is coming from.They did check up but I had to call them to get any of the little bits of information they gathered. I had to continue to call them to spark any type of fire underneath them and if I didn't then I wouldn't have a dress at all. Basically, they forgot to order my dress but would not acknowledge any responsibility. Although to me, they payed for the dress to be "rushed" ( a few days earlier) at a later point after I made a fuss, which seems to me like an omission of guilt to me. Should YOU shop at Lily's? Gee, I don't know. Do you have the patience of a saint? Can you match their "I don't care" energy? If so, go ahead. I mean, it's only your wedding dress, right?
I chose to get my dress from Lily's because of a great review: beautiful place, small enough that you won't just feel like Read more...
I chose to get my dress from Lily's because of a great review: beautiful place, small enough that you won't just feel like an order number. While the place IS beautiful, the rest is just a facade. Through my experience I have learned the hard way that great reviews only indicate past performance, so please take a second for me to enlighten you as a potential dress shopper as to how things work at Lily's today. I picked out my dream dress at their boutique several months ahead of when I needed it. The people in the shop were helpful, and I was walking on clouds I was so happy I didn't even read the dress contract. I was talked out of expediting this dress because I was acting so far in advance (this is foreshadowing). I wish I could have bottled that feeling because I would need it for the rest of my dealings with this place. The first sign of trouble was a voicemail message in which the owner said, without remorse, that my dress would come in on a date 2 weeks before I left for my destination wedding. This new date was a solid month later then when I was originally told to expect the dress. No big deal right? Doesn't everyone have a live-in tailor on retainer? The owner had a lineup of excuses so practiced that she is either a lawyer or politician when she is not running that shop. She kept referring to the contract we signed for the purchase of the dress, making it obvious to me that she held the legal upper hand. This is much more important to her than serving her customers. After the calls to owner that I started to put together a picture that this was not the first time that this situation has occured. This shop operates on it's own schedule, and since they have no hard and fast dates of delivery on their contracts, you as the customer are along for the ride with your checkbook out. The only concession I could get was they would "check up" with the middle men between my dress and whatever shop in China it is coming from.They did check up but I had to call them to get any of the little bits of information they gathered. I had to continue to call them to spark any type of fire underneath them and if I didn't then I wouldn't have a dress at all. Basically, they forgot to order my dress but would not acknowledge any responsibility. Although to me, they payed for the dress to be "rushed" ( a few days earlier) at a later point after I made a fuss, which seems to me like an omission of guilt to me. Should YOU shop at Lily's? Gee, I don't know. Do you have the patience of a saint? Can you match their "I don't care" energy? If so, go ahead. I mean, it's only your wedding dress, right? Read less
Services Used: Dress & Attire

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6 Franklin Square, Saratoga Springs, NY 12866 See On Map
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