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L&J Bridal

Brampton

LOCATION

Brampton, US

WEBSITE

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Dress & Attire

REVIEWS

3.2
out of 5.0
3.3/5.0
3.2/5.0
3.1/5.0
3.2/5.0
3.2/5.0
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vicky
Wedding:
5/14/2014
0.0/5.0
I called in the shop to make an appointment because I fell in love with lazaro. I will have to say it is the most rude conversation I ever received. I called in to ask if there is any appointments available on saturday, ( If there are non I could totally understand because saturdays do gets busy and I expected that) Then she puts me on hold. She picked up my line right after and greet me again, I guess she pressed the wrong line and got me again. So I asked again, is there appointments available on saturday. The lady did not answer my question but instead asked me What do i want. (Not in an I want to get to know you more tone but really rude tone). I said there is couple Lazaro dresses that I liked very much and I give her the model numbers. She checked and she told me she had neither the dresses. And then she paused, seems like she does not want to carry on the phone call. (I would still like to make an appointment because there are also some other models I liked and some Jim Hjelm dresses that I liked.) So I asked the third time, SO do you have appointments available on saturday. She answered me a cold "no", at that point I believe her, so I asked again about friday, even friday morning works for me since I guess there might not be so many people going in the morning. She took no time and give me a cold "Nope". Then I clearly get her message, she doesn't want me to come in. After I hanged up the phone I feel very upset and confused. What kind of a bridal store is it that refuses to service brides? I was willing to spend 8000 on my dress and willing to pay for rush order. But I didnt want to go in the store anymore even they have Jim Hjelm and lazaro. I can only image how much more rude they will be in person. I couldn't find much reviews about this store but I didn't care because they have lazaro. I suggest all the future brides who wants to try on lazaro dresses go Dina Alonzi. I tried on both the model I liked there and the shop, the services is just amazing.
I called in the shop to make an appointment because I fell in love with lazaro. I will have to say it is the most rude Read more...
I called in the shop to make an appointment because I fell in love with lazaro. I will have to say it is the most rude conversation I ever received. I called in to ask if there is any appointments available on saturday, ( If there are non I could totally understand because saturdays do gets busy and I expected that) Then she puts me on hold. She picked up my line right after and greet me again, I guess she pressed the wrong line and got me again. So I asked again, is there appointments available on saturday. The lady did not answer my question but instead asked me What do i want. (Not in an I want to get to know you more tone but really rude tone). I said there is couple Lazaro dresses that I liked very much and I give her the model numbers. She checked and she told me she had neither the dresses. And then she paused, seems like she does not want to carry on the phone call. (I would still like to make an appointment because there are also some other models I liked and some Jim Hjelm dresses that I liked.) So I asked the third time, SO do you have appointments available on saturday. She answered me a cold "no", at that point I believe her, so I asked again about friday, even friday morning works for me since I guess there might not be so many people going in the morning. She took no time and give me a cold "Nope". Then I clearly get her message, she doesn't want me to come in. After I hanged up the phone I feel very upset and confused. What kind of a bridal store is it that refuses to service brides? I was willing to spend 8000 on my dress and willing to pay for rush order. But I didnt want to go in the store anymore even they have Jim Hjelm and lazaro. I can only image how much more rude they will be in person. I couldn't find much reviews about this store but I didn't care because they have lazaro. I suggest all the future brides who wants to try on lazaro dresses go Dina Alonzi. I tried on both the model I liked there and the shop, the services is just amazing. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I would recommend this bridal store to anyone. The ladies were so helpful and it felt like home every time I entered the store. My dress fit like a glove and they made me feel and look like a princess.
I would recommend this bridal store to anyone. The ladies were so helpful and it felt like home every time I entered the Read more...
I would recommend this bridal store to anyone. The ladies were so helpful and it felt like home every time I entered the store. My dress fit like a glove and they made me feel and look like a princess. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/28/2013
5.0/5.0
L&J Bridal is absolutely AMAZING!! There are not enough words to describe how professional, delightful, and beautiful the ladies are at this store. On the very first appointment, they showed me the dress of my dreams!! They knew exactly what would look good on me, and when I wanted to see other styles they had no problem showing me what else was available. They were so patient, and confidently answered all of my questions. Their expertise is impeccable! I am so happy I made an appointment at this store!! They treated me so kindly, focused all of their attention on what I wanted, and most of all made the wedding dress experience so EXCITING & SPECIAL!!

I would recommend any girl to visit this store! Make an appointment! You will truly get the fairytale experience that every girl dreams of!

AMAZING!
L&J Bridal is absolutely AMAZING!! There are not enough words to describe how professional, delightful, and beautiful the Read more...
L&J Bridal is absolutely AMAZING!! There are not enough words to describe how professional, delightful, and beautiful the ladies are at this store. On the very first appointment, they showed me the dress of my dreams!! They knew exactly what would look good on me, and when I wanted to see other styles they had no problem showing me what else was available. They were so patient, and confidently answered all of my questions. Their expertise is impeccable! I am so happy I made an appointment at this store!! They treated me so kindly, focused all of their attention on what I wanted, and most of all made the wedding dress experience so EXCITING & SPECIAL!!

I would recommend any girl to visit this store! Make an appointment! You will truly get the fairytale experience that every girl dreams of!

AMAZING! Read less
Services Used: Dress & Attire
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Natasha
Wedding:
9/29/2012
0.1/5.0
The lady was rude, insulting and unprofessional. I was judged before I even said my price point. I had been to one dress store before and knew exactly what I wanted, a Lazaro. I origionally had a budget but would have easily been swayed to get the Lazaro although it was out of my set budget. But let me tell you the women once hearing my budget provided NO service, pointed me to the Lazaro and only let me try the one dress. When I asked to see more dresses she said they didn't have any I would like. Let's be honest, you are a dress store and don't have dresses??!! RUDE RUDE RUDE. My advice is to go elsewhere, even if she is the only one to carry your dress go online but don't purchase from her. Worst experience of life ! Shopping is about your experience, and here let me tell you she doesn't provide that. Beautiful store , horrible attitudes
The lady was rude, insulting and unprofessional. I was judged before I even said my price point. I had been to one dress Read more...
The lady was rude, insulting and unprofessional. I was judged before I even said my price point. I had been to one dress store before and knew exactly what I wanted, a Lazaro. I origionally had a budget but would have easily been swayed to get the Lazaro although it was out of my set budget. But let me tell you the women once hearing my budget provided NO service, pointed me to the Lazaro and only let me try the one dress. When I asked to see more dresses she said they didn't have any I would like. Let's be honest, you are a dress store and don't have dresses??!! RUDE RUDE RUDE. My advice is to go elsewhere, even if she is the only one to carry your dress go online but don't purchase from her. Worst experience of life ! Shopping is about your experience, and here let me tell you she doesn't provide that. Beautiful store , horrible attitudes Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
8/13/2011
5.0/5.0
I had the most amazing dress! Couldnt have asked for anything more. They actually created my head piece by my description :) Love them!!
I had the most amazing dress! Couldnt have asked for anything more. They actually created my head piece by my description Read more...
I had the most amazing dress! Couldnt have asked for anything more. They actually created my head piece by my description :) Love them!! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
9/10/2010
4.2/5.0
Living in this region I was walking by and decided to stop. First impressions do have a lasting effect but dont let it negate your whole experience. When entering the store they were not the most approachable, within the first several words they made it known the stores price point starts at $1500 and goes up. They do have a sample rack at the back of the store but in order to try on non-sample rack dresses an appointment needs to be made. Made the appointment you get to go upstairs, very private, well lite, long multi dimension mirrors, with a mini podium. Not too pushy, very helpful and insightful. The dress was amazing and it was the second dress I tried on. The dress did take the full 7-8 months to make, a little nerve wrecking awaiting the phone call but they did follow up for the first fitting date. Alterations well done, made sure to give any necessary instructions of how to put the dress on, how to tie ribbions/bows, doing up corsets, the works. The price was in the mid range, alterations were reasonable and they were willing to add the bra cup without additional charge which was nice after spending a bit over budget. As the family gets to know you, it appears to be a family owned business they become very polite and nice to work with.

My dress alone made this experience 5/5 but some minor bumps lowers overall experience to a 4/5
Living in this region I was walking by and decided to stop. First impressions do have a lasting effect but dont let it Read more...
Living in this region I was walking by and decided to stop. First impressions do have a lasting effect but dont let it negate your whole experience. When entering the store they were not the most approachable, within the first several words they made it known the stores price point starts at $1500 and goes up. They do have a sample rack at the back of the store but in order to try on non-sample rack dresses an appointment needs to be made. Made the appointment you get to go upstairs, very private, well lite, long multi dimension mirrors, with a mini podium. Not too pushy, very helpful and insightful. The dress was amazing and it was the second dress I tried on. The dress did take the full 7-8 months to make, a little nerve wrecking awaiting the phone call but they did follow up for the first fitting date. Alterations well done, made sure to give any necessary instructions of how to put the dress on, how to tie ribbions/bows, doing up corsets, the works. The price was in the mid range, alterations were reasonable and they were willing to add the bra cup without additional charge which was nice after spending a bit over budget. As the family gets to know you, it appears to be a family owned business they become very polite and nice to work with.

My dress alone made this experience 5/5 but some minor bumps lowers overall experience to a 4/5 Read less
Services Used: Dress & Attire
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