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Luxor Hotel

Las Vegas , NV

LOCATION

Las Vegas, NV US

PHONE

702-262-4000
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Catering

REVIEWS

2.9
out of 5.0
3.0/5.0
2.8/5.0
2.9/5.0
3.2/5.0
2.8/5.0
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Anonymous
Wedding:
Recently Married
2.4/5.0
When we checked in to the hotel they did not have any of the king rooms available that we had already paid for so they put us in a two queen room and told us to come back the next morning for a new room. We went back to the desk three times and they did not have a room available. One of the people at the desk asked us to come back at a time when we were having a pre-wedding event! We tried to explain this to her and she just was not getting it. I got very frustrated at this point. All of our guests were out gambling, drinking and having fun and we were having to keep checking with the front desk. We had seven other couples who had booked rooms there and had no problems. My husband finally told me he would deal with it because I was getting so upset. They did finally call us with a new room while we were visiting with our guests at lunch. My husband had to run to the front desk to get the key and then go move all our stuff. This was all very frustrating. However, they did give us an upgrade. The last person to help was very professional, nice and understanding. Some of the people before that were not as great! However, the overall accommodations were kind of like a Days Inn. Not what I expected for $250+ a night on the strip!!!! We had broken light switches in the room and the place looked older and run down. The best part of the stay was the large tub in a room that had a window overlooking the strip.
When we checked in to the hotel they did not have any of the king rooms available that we had already paid for so they put Read more...
When we checked in to the hotel they did not have any of the king rooms available that we had already paid for so they put us in a two queen room and told us to come back the next morning for a new room. We went back to the desk three times and they did not have a room available. One of the people at the desk asked us to come back at a time when we were having a pre-wedding event! We tried to explain this to her and she just was not getting it. I got very frustrated at this point. All of our guests were out gambling, drinking and having fun and we were having to keep checking with the front desk. We had seven other couples who had booked rooms there and had no problems. My husband finally told me he would deal with it because I was getting so upset. They did finally call us with a new room while we were visiting with our guests at lunch. My husband had to run to the front desk to get the key and then go move all our stuff. This was all very frustrating. However, they did give us an upgrade. The last person to help was very professional, nice and understanding. Some of the people before that were not as great! However, the overall accommodations were kind of like a Days Inn. Not what I expected for $250+ a night on the strip!!!! We had broken light switches in the room and the place looked older and run down. The best part of the stay was the large tub in a room that had a window overlooking the strip. Read less
Services Used: Travel
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Jessica
Wedding:
6/18/2013
2.4/5.0
We got a room for my mother at this hotel. It was 100+ degrees every day and she doesn't do well in hot weather. The a/c in her room wasn't working and they took over a day to fix it. We had to go across the street and buy a fan at Walgreen's. Not ideal. Otherwise, this was a fairly nice hotel and my friends who had another room were happy with it.
We got a room for my mother at this hotel. It was 100+ degrees every day and she doesn't do well in hot weather. The a/c Read more...
We got a room for my mother at this hotel. It was 100+ degrees every day and she doesn't do well in hot weather. The a/c in her room wasn't working and they took over a day to fix it. We had to go across the street and buy a fan at Walgreen's. Not ideal. Otherwise, this was a fairly nice hotel and my friends who had another room were happy with it. Read less
Services Used: Catering
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Meghan
Wedding:
8/13/2011
4.9/5.0
The Luxor was a great experience and was able to fit all of my needs. The only down side was it was really noisy and hard to hear people during dinner
The Luxor was a great experience and was able to fit all of my needs. The only down side was it was really noisy and hard Read more...
The Luxor was a great experience and was able to fit all of my needs. The only down side was it was really noisy and hard to hear people during dinner Read less
Services Used: Wedding Cake, Catering
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