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Luxor Limousine Inc.

Scottsdale , AZ

LOCATION

3220 N. Scottsdale Road
Scottsdale, AZ US 85251 (map)

PHONE

480-990-1999

WEBSITE

View website
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Transportation

REVIEWS

2.0
out of 5.0
1.6/5.0
2.2/5.0
1.8/5.0
2.1/5.0
2.4/5.0
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Anonymous
Wedding:
1+ year ago
4.3/5.0
The air conditioning wasn't working on some vents in the vehicle and we weren't told they didn't provide music. They rushed us on our time which wasn't very appreciated during our special day. Over all they did a great job. Just a few things that would have made the expense a little better.
The air conditioning wasn't working on some vents in the vehicle and we weren't told they didn't provide music. They Read more...
The air conditioning wasn't working on some vents in the vehicle and we weren't told they didn't provide music. They rushed us on our time which wasn't very appreciated during our special day. Over all they did a great job. Just a few things that would have made the expense a little better. Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
0.6/5.0
We had an old vehicle with interior that was ripping and door handle that didnt work and an air-conditioning that didnt work on the way to my wedding. After the ceremony, we had a different vehicle take us to the reception but our champagne was not in it, so my new husband and I didnt have any bubbly, which was included in the price. Afterwards we called the office to tell them how bad an experience we had and they basically said "too bad". Awful experience!
We had an old vehicle with interior that was ripping and door handle that didnt work and an air-conditioning that didnt Read more...
We had an old vehicle with interior that was ripping and door handle that didnt work and an air-conditioning that didnt work on the way to my wedding. After the ceremony, we had a different vehicle take us to the reception but our champagne was not in it, so my new husband and I didnt have any bubbly, which was included in the price. Afterwards we called the office to tell them how bad an experience we had and they basically said "too bad". Awful experience! Read less
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
1.0/5.0
Okay where can i start, the chrysler limo that took us ladies to the venue was very nice which I liked but I didnt like that I had prepaid and then had to give the driver a carbon copy of my credit card. The grooms limo however was AWFUL. The limo driver had to open his own car door by rolling down his window and opening the door from the outside. The inside of the limo was trashy and falling apart. Then we took a party bus back to the hotel when the wedding ended. The party bus got pulled over by the cops for having busted lights and gave us nothing but attitude. I paid over $500 for limos that day and I dont think the quality of the limos was worth that and the service from the employees was horrible. Do NOT pick this limo place, seriously read the reviews.
Okay where can i start, the chrysler limo that took us ladies to the venue was very nice which I liked but I didnt like Read more...
Okay where can i start, the chrysler limo that took us ladies to the venue was very nice which I liked but I didnt like that I had prepaid and then had to give the driver a carbon copy of my credit card. The grooms limo however was AWFUL. The limo driver had to open his own car door by rolling down his window and opening the door from the outside. The inside of the limo was trashy and falling apart. Then we took a party bus back to the hotel when the wedding ended. The party bus got pulled over by the cops for having busted lights and gave us nothing but attitude. I paid over $500 for limos that day and I dont think the quality of the limos was worth that and the service from the employees was horrible. Do NOT pick this limo place, seriously read the reviews. Read less
Services Used: Transportation
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Marlo
Wedding:
10/19/2012
1.1/5.0
I rented this party bus for the groom and I was able to negotiate a fare price that I know everyone would like when the bus arrived it looked like it came out of a junk yard. IT WAS FILTHY! I complained the whole night about this the seat were cracked and beat up. And after the night was said and done they charged me MORE THEN WE AGREED UPON and also deducted a second charge without my authorization!!
I rented this party bus for the groom and I was able to negotiate a fare price that I know everyone would like when the Read more...
I rented this party bus for the groom and I was able to negotiate a fare price that I know everyone would like when the bus arrived it looked like it came out of a junk yard. IT WAS FILTHY! I complained the whole night about this the seat were cracked and beat up. And after the night was said and done they charged me MORE THEN WE AGREED UPON and also deducted a second charge without my authorization!! Read less
Services Used: Transportation
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Kate
Wedding:
5/26/2012
1.2/5.0
I guess you really do get what you pay for. The driver showed up 30 minutes late to pick up the groom for our ceremony (at least he called). When I spoke to the driver, I reminded him that he needed to do TWO pick-ups... one for the groom and one for myself, the BRIDE. After waiting outside our hotel and watching my guests leave for the ceremony before myself... I called the driver to find that he was parked at the church! He had forgotten to pick up the bride.

When he came back to get myself and my bridesmaids I was horrified to find the leather seats cracking, a light hanging from the ceiling of the limo, and the parts of the ceiling hanging off as well. To top it all off, it seemed that the AC was malfunctioning too!

The ride was so uncomfortable that my husband and I decided to forego our "joy ride." At this point we've missed out on 1.5 hours of service we'd paid for. For the past three days I have called this company in an attempt to get my money back to no avail.

DO NOT USE this company.
I guess you really do get what you pay for. The driver showed up 30 minutes late to pick up the groom for our ceremony (at Read more...
I guess you really do get what you pay for. The driver showed up 30 minutes late to pick up the groom for our ceremony (at least he called). When I spoke to the driver, I reminded him that he needed to do TWO pick-ups... one for the groom and one for myself, the BRIDE. After waiting outside our hotel and watching my guests leave for the ceremony before myself... I called the driver to find that he was parked at the church! He had forgotten to pick up the bride.

When he came back to get myself and my bridesmaids I was horrified to find the leather seats cracking, a light hanging from the ceiling of the limo, and the parts of the ceiling hanging off as well. To top it all off, it seemed that the AC was malfunctioning too!

The ride was so uncomfortable that my husband and I decided to forego our "joy ride." At this point we've missed out on 1.5 hours of service we'd paid for. For the past three days I have called this company in an attempt to get my money back to no avail.

DO NOT USE this company. Read less
Services Used: Transportation
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Alecia
Wedding:
3/17/2012
5.0/5.0
Only place that we could find to do just a pick up and drop off on a saturday night! The person that picked up was amazing I couldn't find my purse and instead of me going back into the venue to find it he went to hunt it down.
Only place that we could find to do just a pick up and drop off on a saturday night! The person that picked up was amazing Read more...
Only place that we could find to do just a pick up and drop off on a saturday night! The person that picked up was amazing I couldn't find my purse and instead of me going back into the venue to find it he went to hunt it down. Read less
Services Used: Transportation
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Becky
Wedding:
3/19/2011
1.6/5.0
Out of all of my wedding vendors, Luxor Limousine was the only one that I would NOT recommend or use again. Although their price was good and they seemed easy to work with when I was booking my limo, on my wedding day the limo arrived 45 minutes late! We had paid for a wedding package, so we were supposed to have a red carpet (which I didn’t really care about), bottled water, and champagne (which I did really care about)…however, the limo had none of these things. The driver was very rude and did not apologize for being late or for not having the champagne that we had paid for. The limo was so old and run-down that it was actually hilarious to me, my husband, and our wedding party…that is, until one of our groomsmen cut his hand on a wire that was sticking out of the seat as he got into the limo. His hand began bleeding so badly that he later had to get medical attention. It was awful enough that happened to our groomsman, and it would be even worse if that happened to a bride or groom! The worst part was that the limo being late meant that we had to cut our photo session short and miss part of our cocktail hour—this is precious time that we missed from our wedding day and will never get back.

After the wedding when I called Luxor, they made amends by letting us have a brand new limo for an evening (which we really didn’t need—my husband ended up using the free limo for a bachelor party that he planned for a friend). Although this was a nice gesture, in no way did it make up for the terrible experience we had with Luxor on our wedding day. I would never use this company again, and I would discourage any bride from trusting this company to provide reliable transportation for your wedding day.
Out of all of my wedding vendors, Luxor Limousine was the only one that I would NOT recommend or use again. Although their Read more...
Out of all of my wedding vendors, Luxor Limousine was the only one that I would NOT recommend or use again. Although their price was good and they seemed easy to work with when I was booking my limo, on my wedding day the limo arrived 45 minutes late! We had paid for a wedding package, so we were supposed to have a red carpet (which I didn’t really care about), bottled water, and champagne (which I did really care about)…however, the limo had none of these things. The driver was very rude and did not apologize for being late or for not having the champagne that we had paid for. The limo was so old and run-down that it was actually hilarious to me, my husband, and our wedding party…that is, until one of our groomsmen cut his hand on a wire that was sticking out of the seat as he got into the limo. His hand began bleeding so badly that he later had to get medical attention. It was awful enough that happened to our groomsman, and it would be even worse if that happened to a bride or groom! The worst part was that the limo being late meant that we had to cut our photo session short and miss part of our cocktail hour—this is precious time that we missed from our wedding day and will never get back.

After the wedding when I called Luxor, they made amends by letting us have a brand new limo for an evening (which we really didn’t need—my husband ended up using the free limo for a bachelor party that he planned for a friend). Although this was a nice gesture, in no way did it make up for the terrible experience we had with Luxor on our wedding day. I would never use this company again, and I would discourage any bride from trusting this company to provide reliable transportation for your wedding day. Read less
Services Used: Transportation
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Sparky
Wedding:
8/1/2009
1.5/5.0
Provided a stretch limo for us and our wedding party in the middle of the summer with no a/c. That's just not acceptable in Arizona! Cram 17 people all dressed up and one bride in a large dress with multi-layers, and it makes for a miserable afternoon. We had to cut our excursions short prior to the reception because many people in the bridal party were feeling sick. The company has ignored our complaints so I hope to encourage you to look elsewhere when looking for transportation services.
Provided a stretch limo for us and our wedding party in the middle of the summer with no a/c. That's just not acceptable Read more...
Provided a stretch limo for us and our wedding party in the middle of the summer with no a/c. That's just not acceptable in Arizona! Cram 17 people all dressed up and one bride in a large dress with multi-layers, and it makes for a miserable afternoon. We had to cut our excursions short prior to the reception because many people in the bridal party were feeling sick. The company has ignored our complaints so I hope to encourage you to look elsewhere when looking for transportation services. Read less
Services Used: Transportation
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