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Luxury Limousine Dearborn

Dearborn , MI

LOCATION

Dearborn, MI US

WEBSITE

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Transportation

REVIEWS

4.2
out of 5.0
4.2/5.0
4.1/5.0
4.2/5.0
4.3/5.0
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LaToya
Wedding:
6/27/2015
0.0/5.0
I placed a down payment for a Party Bus in March for my wedding on June 27th. The balance was paid in May. Their job was to be at the reception hall to pick up my wedding party to take them to the church at 1:30p that day. Well 1:30p came and went, no bus. My coordinator and husband finally called and was told that the bus was there initially. There was no bus in site. They called back and was told that the bus was being fixed and they were sorry. They never called to tell us that the bus was not out of commission nor did they suggest sending another bus!! To add insult to injury, the lady I spoke to on the day of my wedding was nasty and didn't seem as if she cared...she placed me on hold for a long time and never returned to the phone. I had to call her back!! They said we would get a full refund and we could get a credit to use their service in the future (I would NEVER use them again in life). Today is July 17th and I am JUST getting my money back! I had to hound them about that and when we called back about it they acted like they didn't know what we were talking about (the owner even hung up on me!) My money should have been posted when I returned from my honeymoon on July 6th...I shouldn't have had to call them 5 times to ask about my money. After several phone calls, I finally got my money placed back on my account today. They are very unprofessional and they were acting like it wasn't a big deal...guess not since it wasn't THEIR wedding day! Please do not use them!
I placed a down payment for a Party Bus in March for my wedding on June 27th. The balance was paid in May. Their job was Read more...
I placed a down payment for a Party Bus in March for my wedding on June 27th. The balance was paid in May. Their job was to be at the reception hall to pick up my wedding party to take them to the church at 1:30p that day. Well 1:30p came and went, no bus. My coordinator and husband finally called and was told that the bus was there initially. There was no bus in site. They called back and was told that the bus was being fixed and they were sorry. They never called to tell us that the bus was not out of commission nor did they suggest sending another bus!! To add insult to injury, the lady I spoke to on the day of my wedding was nasty and didn't seem as if she cared...she placed me on hold for a long time and never returned to the phone. I had to call her back!! They said we would get a full refund and we could get a credit to use their service in the future (I would NEVER use them again in life). Today is July 17th and I am JUST getting my money back! I had to hound them about that and when we called back about it they acted like they didn't know what we were talking about (the owner even hung up on me!) My money should have been posted when I returned from my honeymoon on July 6th...I shouldn't have had to call them 5 times to ask about my money. After several phone calls, I finally got my money placed back on my account today. They are very unprofessional and they were acting like it wasn't a big deal...guess not since it wasn't THEIR wedding day! Please do not use them! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Luxury Limousine of Dearborn is the best Limousine company! they have a variety of limos, the prices are so affordable and the limos are Luxurious. The day went perfect. Me and my husband were more then satisfied with your service and we will defiantly keep this company in mind for any occasion. Thank you soo much Luxury Limousine!!!!!!!!!
Luxury Limousine of Dearborn is the best Limousine company! they have a variety of limos, the prices are so affordable and Read more...
Luxury Limousine of Dearborn is the best Limousine company! they have a variety of limos, the prices are so affordable and the limos are Luxurious. The day went perfect. Me and my husband were more then satisfied with your service and we will defiantly keep this company in mind for any occasion. Thank you soo much Luxury Limousine!!!!!!!!! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Luxury Limousine was awesome!!
Luxury Limousine was awesome!!
Luxury Limousine was awesome!! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Luxury Limousine of Detroit was WONDERFUL. My limo arrived just as ordered not only on time, but actually early. The driver was very polite and professional, all the limos are equipped with GPS so all I had to do was hand him an itinerary and let him take care of the rest, and he did. OUTSTANDING. Please note there are several Luxury Limousines, some of very negative reviews but LL of Detroit should not be in the same category as the others.
Luxury Limousine of Detroit was WONDERFUL. My limo arrived just as ordered not only on time, but actually early. The Read more...
Luxury Limousine of Detroit was WONDERFUL. My limo arrived just as ordered not only on time, but actually early. The driver was very polite and professional, all the limos are equipped with GPS so all I had to do was hand him an itinerary and let him take care of the rest, and he did. OUTSTANDING. Please note there are several Luxury Limousines, some of very negative reviews but LL of Detroit should not be in the same category as the others. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Booked the limo ONE DAY before my joint birthday with my girlfriend at 10pm. No issues. Solid price, solid everything.

Desmond, the sickest driver ever, showed up pretty promptly and he was super cool with all of my guests. Got us exactly where we needed to go quick. He was so quick that in fact when my time limit was close to expiring, he made sure I got back in time. I recommend getting that driver if you can, he's awesome.

The BEST customer service and driver I've had from a driving service, and just in general these guys were always amazing with it. Price is what it is, but the limo was big enough for about 20 people.

Highly recommend.
Booked the limo ONE DAY before my joint birthday with my girlfriend at 10pm. No issues. Solid price, solid Read more...
Booked the limo ONE DAY before my joint birthday with my girlfriend at 10pm. No issues. Solid price, solid everything.

Desmond, the sickest driver ever, showed up pretty promptly and he was super cool with all of my guests. Got us exactly where we needed to go quick. He was so quick that in fact when my time limit was close to expiring, he made sure I got back in time. I recommend getting that driver if you can, he's awesome.

The BEST customer service and driver I've had from a driving service, and just in general these guys were always amazing with it. Price is what it is, but the limo was big enough for about 20 people.

Highly recommend. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Excellent customer service!! Needed a limo on Wednesday, called on a Monday, it was no problem. When I phoned in, the representative was very professional and friendly. She sent me the documents I needed for the rental within 5 minutes of hanging up, and each time I phoned in, it was a pleasure to speak with her. She has a very pleasant and upbeat personality. Not only did we receive a confirmation e-mail, but we also received a 24 hour reminder e-mail. The driver was very professional, friendly and very understanding when he had to wait about 1/2 hour before our passenger was ready to go. All in all, this company is the BEST!!
Excellent customer service!! Needed a limo on Wednesday, called on a Monday, it was no problem. When I phoned in, the Read more...
Excellent customer service!! Needed a limo on Wednesday, called on a Monday, it was no problem. When I phoned in, the representative was very professional and friendly. She sent me the documents I needed for the rental within 5 minutes of hanging up, and each time I phoned in, it was a pleasure to speak with her. She has a very pleasant and upbeat personality. Not only did we receive a confirmation e-mail, but we also received a 24 hour reminder e-mail. The driver was very professional, friendly and very understanding when he had to wait about 1/2 hour before our passenger was ready to go. All in all, this company is the BEST!! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
4.8/5.0
Luxury Limousine picked up my husband and me at our wedding venue after our reception! They arrived early and were super nice and accommodating! They also drove us to the airport for our honeymoon the next day and again they were early and super friendly!
Luxury Limousine picked up my husband and me at our wedding venue after our reception! They arrived early and were super Read more...
Luxury Limousine picked up my husband and me at our wedding venue after our reception! They arrived early and were super nice and accommodating! They also drove us to the airport for our honeymoon the next day and again they were early and super friendly! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Very professional company, pristine clean limos and great service. First class all the way. I will definitely use this company again.
Very professional company, pristine clean limos and great service. First class all the way. I will definitely use this Read more...
Very professional company, pristine clean limos and great service. First class all the way. I will definitely use this company again. Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
Our driver, Alfred, was beyond amazing!!! He went above and beyond his duties the day of our wedding. He arrived early and came to the door to ask if there was anything he could do to help. He helped us load everything into the limo, and even took a few pictures with us =) When we got to the ceremony we decided that since it was such a nice day we wanted to enter the church from outside instead of inside. Alfred immediately jumped in and offered to be the person to stand inside the church and hold the door open for each member of the wedding party as the entered the church. He even came out and gave me a few words of encouragement before walking down the isle. He was also very accommodating once we got to our reception location and drove us across the park to a different location so that we could get pictures before he took us to the actual reception location. He was so welcoming and friendly that he made the experience wonderful!
The quality of the limo was also great. We had signed a contract for a Hummer, but the quality of the Hummer was not up to their standards by the time of the wedding. Due to this they upgraded us to a bigger, nicer limo for no extra cost! Overall, I was very pleased with the services we received from Luxury Limousine!
Our driver, Alfred, was beyond amazing!!! He went above and beyond his duties the day of our wedding. He arrived early and Read more...
Our driver, Alfred, was beyond amazing!!! He went above and beyond his duties the day of our wedding. He arrived early and came to the door to ask if there was anything he could do to help. He helped us load everything into the limo, and even took a few pictures with us =) When we got to the ceremony we decided that since it was such a nice day we wanted to enter the church from outside instead of inside. Alfred immediately jumped in and offered to be the person to stand inside the church and hold the door open for each member of the wedding party as the entered the church. He even came out and gave me a few words of encouragement before walking down the isle. He was also very accommodating once we got to our reception location and drove us across the park to a different location so that we could get pictures before he took us to the actual reception location. He was so welcoming and friendly that he made the experience wonderful!
The quality of the limo was also great. We had signed a contract for a Hummer, but the quality of the Hummer was not up to their standards by the time of the wedding. Due to this they upgraded us to a bigger, nicer limo for no extra cost! Overall, I was very pleased with the services we received from Luxury Limousine! Read less
Services Used: Transportation
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Anonymous
Wedding:
Recently Married
5.0/5.0
i booked my bachlorette party with this company and had the pink escalade. it was so much fun and the service was great that i surprised my fiance at the time with a party for his bachelor party which the guys enjoyed that as well, but did have one thing wrong. they forgot the night out package and we where not too happy. we called and spoke the owner and he assured us that if we book the wedding he will make sure everything goes perfect. we took a chance and thank god we did. he upgraded our vehicle to the beautiful Mercedes limo and included the full wedding package that we didnt even request. i was beyond thrilled and couldn't thank him enough for making my wedding day so great. Thank you luxury limo!!!!!
i booked my bachlorette party with this company and had the pink escalade. it was so much fun and the service was great Read more...
i booked my bachlorette party with this company and had the pink escalade. it was so much fun and the service was great that i surprised my fiance at the time with a party for his bachelor party which the guys enjoyed that as well, but did have one thing wrong. they forgot the night out package and we where not too happy. we called and spoke the owner and he assured us that if we book the wedding he will make sure everything goes perfect. we took a chance and thank god we did. he upgraded our vehicle to the beautiful Mercedes limo and included the full wedding package that we didnt even request. i was beyond thrilled and couldn't thank him enough for making my wedding day so great. Thank you luxury limo!!!!! Read less
Services Used: Transportation
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